Hi.
I have a diamond and compared to my vario 2 the reception on gprs and 3g is very poor.
I only need to be about a mile from the mast and reception drops out while my vario 2 still has 2 bars and my friends nokia n95 has 3.
Could anyone try a comparison. I need to know if the radio is better than my diamond before spending a lot of money on the raphael.
Thanks in advance.
Sean.
I have had both devices in a lab environment and the radio performance (at least on the radio versions I tested) was as near identical as makes no difference - as would be expected due to the hardware being practically identical.
Comparing signal strength by number of bars (especially on devices from different vendors!) is an exercise in futility.
dabs said:
Comparing signal strength by number of bars (especially on devices from different vendors!) is an exercise in futility.
Click to expand...
Click to collapse
Biiiig 2nd. The iPhone 3G's got complained about a lot because "they only have 1 or 2 bars of service" yet the people would never complain of dropped calls or slow data connections. I think the 2.0.1 update did nothing more than lower the signal required to get a bar.
My reception levels seem ok (i.e. bars) but my data speeds feel slow.
I work in London and get HSPA, 3G and GPRS completely fine and of course the unit switches between them accordingly fine! This is on my HTC Touch Pro, but sadly I don't have the Diamond to compare with, but logically it should be the same since same hardware.
FWIW I updated the weather using HSPA whilst on the train this morning without problem, so I guess it's all down to coverage as always! Vodafone are pretty good in London.
b0yce said:
I work in London and get HSPA, 3G and GPRS completely fine and of course the unit switches between them accordingly fine! This is on my HTC Touch Pro, but sadly I don't have the Diamond to compare with, but logically it should be the same since same hardware.
FWIW I updated the weather using HSPA whilst on the train this morning without problem, so I guess it's all down to coverage as always! Vodafone are pretty good in London.
Click to expand...
Click to collapse
Hrm I'm in London too but on T-Mobile. My Kaiser is fine but the Touch Pro is definitely having data issues.
For example, it doesnt always initiate a data session when you need one, like whne you want to refresh your RSS or sync email etc.
Syphon Filter said:
Hrm I'm in London too but on T-Mobile. My Kaiser is fine but the Touch Pro is definitely having data issues.
For example, it doesnt always initiate a data session when you need one, like whne you want to refresh your RSS or sync email etc.
Click to expand...
Click to collapse
Sorry to hear that, hopefully a ROM update (more specifically the Radio) will help you out! As always, the first ROM versions can be a bit funny which later versions iron out!
Out of coincidence, when you first started your Touch Pro, did you automatically set the settings according to the Network when prompted or did you perform this manually? I did this automatically as set by Vodafone network and all seems well!
b0yce said:
Sorry to hear that, hopefully a ROM update (more specifically the Radio) will help you out! As always, the first ROM versions can be a bit funny which later versions iron out!
Out of coincidence, when you first started your Touch Pro, did you automatically set the settings according to the Network when prompted or did you perform this manually? I did this automatically as set by Vodafone network and all seems well!
Click to expand...
Click to collapse
Auto configured as usual...
Also in London, on Vodafone, and I'm going to say that the Raphael is pretty much identical for signal strength as the Diamond. Not found any places where it won't work yet (rail tunnels excepted). 3G signal still isn't available inside my house. But it never was with any phone.
I never had any problem with the Kaiser, Hermes, Universal, Magician, or any other device. All the reflashing of Radio ROM's that goes on around here for an extrordinarily marginal (and subjective) improvment completely baffles me...!
@Syphon Filter - My wife is on T-Mobile with an original Touch. Can't get a signal in our house at all unless she hangs out of the window or stands in the garden, but that's T-Mobile in South-East London for you...
Oh that's bad news. I was hoping the different housing could give the Raphael some improvement on 3G reception.
The Diamonds 3G reception is definitely worse then the reception quality of my TyTN and if the Raphael is identical to the Diamond...
foo said:
Oh that's bad news. I was hoping the different housing could give the Raphael some improvement on 3G reception.
The Diamonds 3G reception is definitely worse then the reception quality of my TyTN and if the Raphael is identical to the Diamond...
Click to expand...
Click to collapse
Like I said, it's all subjective. I've never ever struggled for 3G reception on my Diamond in any location where my Hermes (TyTN) worked. Even in low signal areas, the Diamond has never failed me.
Admittedly speaker volume was better on the Hermes, but that's a different matter...
Well it's not that subjective because it's simply counting bars.
Where Diamond shows 1 bar, TyTN shows 2 bars - same location, same time, same network.
foo said:
Well it's not that subjective because it's simply counting bars.
Where Diamond shows 1 bar, TyTN shows 2 bars - same location, same time, same network.
Click to expand...
Click to collapse
But how do you know that 1 Diamond bar doesn't equal 2 Tytn bars?
hi
I understand about the bars but the problem is how far from the transmitter you can use the phone.
There are many places where I can make calls and use the interner on my tytn bus I can't on my diamond.
at work I can walk about and have a conversation with no problems on my tytn but with my diamond I can only use it by a window.
listening to internet radio while driving is no problem with the tytn but with the diamond I keep having to restart the stream at various places when I lose the signal completely.
This is why a comparison would be helpful
Thanks to everyone so far for the feedback on this
nuttyphilt said:
But how do you know that 1 Diamond bar doesn't equal 2 Tytn bars?
Click to expand...
Click to collapse
This is of course a valid argument, but I also experienced, that the Diamond did not switch to 3G without forcing it by setting because of this weak 1 bar reception quality while the TyTN automatically switched to 3G.
So it seems that also the software internally assumed that the reception is too weak for 3G.
I would assume that the reception indicator is quite comparable between different HTC devices as the same operating system and the same manufacturer is involved.
Don't think I can add anything more to this discussion, on the basis that all of my 3G HTC devices have performed almost identically even in weaker signal areas.
I must just be very lucky? Best of luck to the rest of you though.
For me connection is definitely very very similar between the touch pro and tytn II. However I do think that the point at which is switches of 3g, becauase it doesn't think there is a good enough connection, may well be too early. It definitely seems to switch between 3g and gprs more often than the tytn II. Hopefully this can be fixed quite easily with an update.
Mine's going back.
My Hermes and Kaiser never lose the network in my house. My Touch Pro is constantly on and off. All with T-Mobile SIMs.
Shame 'cos it looks like a great device.
I have two phones here. TYTN II and a Raphael. Both on T-Mobile UK
The trusty TYTN II has 3 bars and always shows a 'H' whilst the Raphael is drifting from 'G' to 'H' and 1 bar occasionally losing a signal altogether.
I really want to like this phone but I might have to keep using the old one till HTC sort this out
I have both the Diamond and the Raphael side by side on the same network (Vodafone) and the signal strength is exactly the same.
Related
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
I have two Treo 750v and they both are doing it one installed with vodaphone and one Cingular rom. The lady next to me thought I was going mad two mobiles one in each hand and my eyes fixed on the reception bars all the way to London at 6:40am yesterday morning. I have not really noticed any issues with reception before this as around home it works flawlessly and I know it is not related to T-Mobile UK. I missed two calls also and whilst at work, phone on all day I got 3 voicemails. Various reviews on the internet have also said reception is poor on these phones and now it is starting to become a reality the more I use it in different areas.
I tested on the way home I rung my two land lines and spoke to my children and girlfriend on the TyTN and 750v the treo cut out 5 times whilst the TyTN held the connection from start to finish. Testing the 750v set to GSM today the phone cut out 2 so slight improvement I don't know if there will be a fix of some sort i.e. (radio or rom upgrade like the TyTN) over time fingers crossed, There is no difference for reception on the Cingular rom vs. vodaphone. But like anything it could be a hardware problem. I am sure if the treo had an antenna it would be better. First attempt for an antenna less Treo it is a good start. I hope they do a new revision of this Treo or this fault does gets fixed as I love the form factor of this phone far better than the TyTN imo.
Reception set to GSM is far better under band selection, I loose the fast browsing speed abilities of UTMS but call quality is much better overall.
Does anyone else suffer from reception issues related to 3G?
Tmobile
Vodaphone
O2
Sim cards tested in both phones.
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
mkoster007 said:
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
Click to expand...
Click to collapse
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Same here (Italy). Bad 3G reception (Vodafone network): sometimes the 750V switches to GPRS and the call quality is fine, sometimes it doesn't, and it's a pain... I noticed a slight improvement when I upgraded from the original Vodafone ROM to newer Cingular's. Hope this means it's a software-related issue, and can be solved via a ROM upgraded in the future. After all, the 750V is made - like the TyTN - by HTC, so the reception should be more or less the same in both the devices.
Bye,
F.
xxnoelziexx said:
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
Click to expand...
Click to collapse
With my TyTN (radio 1.16) I get reception on a dead spot where I couldn't get reception with several other phone's (Nokia, SE, Motorola). Much better then with the standard radio 1.03 which didn't work there also. The Palm's reception is somewhere in between, and probably software-related too.
xxnoelziexx said:
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Click to expand...
Click to collapse
I've got the same problem. Fixed it by changing the band selection from "automatic" to "gsm". I'll have to change it back whenever I want to access the internet, which is a pain, but at least it's now usable as a phone.
Just got mine today, and unlike my Hermes & Kaiser it's unable to hold on to a T-Mobile signal in my lounge.
I wonder if it's faulty.
ROM version: 1.90.405.1 WWE
ROM date: 08/01/08
Radio version: 1.02.25.19
Protocol version: 52.33.25.17U
It's a possibility... I know I'm from the states, so different ballpark altogether, but mine has had much better reception (especially with holding 3G) than other phones I've used.
I would say after reading round the forums that the poor signal complaints all one one thing in common. T-Mobile UK.
I have the TYTN II as well on T-Mobile and it always has a good solid signal round my house with the 'H' showing all the time.
I got my Raphael today and reached the conclusion that T-Mobile must be having problems because the signal has been ropey to say the least plus it has been a struggle to get the 'G' to turn to a 'H'.
After reading the various discussions on here I can only put it down to the phone being a bit deaf. Lets hope HTC address this
Right two things.
a) I am on T-Mobile and have experienced the same thing. Slightly lower but not drastic reductions.
b) I spoke with T-Mobile yesterday and they said they were having some intermittent issues with their 3G network.
I've been having all sorts of trouble with web browsing on my Vario II over the last few months. The Touch Pro seems to be better but still not perfect, I'm probably going to change networks soon though.
I have a friend at work with an iphone 3G on O2 and he doesn't get very good 3G coverage in the office, but says it's fine at home. I think I'll move to Vodafone and see what they're like!
I aint too sure where we are at the moment with SPLs so not sure if it is wise to flash a different radio version yet, however it might be worth seeing if a radio update emerges to address these issues, gotta say where i am on vacation at the mo (Norfolk) has jack **** reception for TmobileUK.
Its full 5 Bars HSDPA back in York so when i get hold of my Raph i'll post some findings alongside my Hermes (TyTN) for comparison.
Is reception in Norfolk really that bad?
My brother can get a good enough reception to talk on his phone with Tmobile at our place there... While my phone on orange cant get anything at all...
I was told Tmobiles reception was better than oranges... :/
I was hoping i could get some sort for data connection working there.
Also has the Touch Pro got an Antenna plug inside it? So you could hook it up to a more powerful antenna?
Antenna location
Well I don't have Raph yet however I've seen a Manual.
It says that antenna o Raph is placed at the bottom of Raph's back. I think this is pretty idiotic because everytime you grab your phone you automatically cover the antenna.
I don't think that the poor reception is related to the T-Mobile network itself. I think the problem is the device.
If you read the other threads it's quite obvious that T-Mobile works better/fine with other devices (same SIM) as compared to the Touch Pro.
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
As the Diamond has similar problems I do not think it's a software issue, I think the problem is related to the slim housing (antenna setup) of the Diamond and as the Touch Pro is a takeover in lots of parts it might suffer the same problems.
Ok this doesnt sound good :/
Does the touch pro have an external antenna plug hidden inside the battery compartment?
Im not planning on carrying an antenna about with me all the time. But wouldnt mind one attached to my house in norfolk. Just so i can get some sort of data network.
So is there an antenna socket?
Most phones hide theres with a rubber plug.
foo said:
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
Click to expand...
Click to collapse
Don't be so sure... With my Pantech Duo I would hardly ever touch a 3G signal down in my basement, with the Touch Pro I get HSDPA most of the time I'm down here. Best phone I've ever used when it comes to reception...
NutsyUK said:
Ok this doesnt sound good :/
Does the touch pro have an external antenna plug hidden inside the battery compartment?
Im not planning on carrying an antenna about with me all the time. But wouldnt mind one attached to my house in norfolk. Just so i can get some sort of data network.
So is there an antenna socket?
Most phones hide theres with a rubber plug.
Click to expand...
Click to collapse
I BELIEVE I've heard of things you can get hooked up in a building where it receives signal at the top of the building (via an antenna) and amplifies it throughout (working similarly to a wireless router)... I think they use them in office buildings, to prevent loss of reception due to the sheer size of the structure. May be very expensive, but I haven't really looked into it. Anyone else heard of such things?
foo said:
I don't think that the poor reception is related to the T-Mobile network itself. I think the problem is the device.
If you read the other threads it's quite obvious that T-Mobile works better/fine with other devices (same SIM) as compared to the Touch Pro.
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
As the Diamond has similar problems I do not think it's a software issue, I think the problem is related to the slim housing (antenna setup) of the Diamond and as the Touch Pro is a takeover in lots of parts it might suffer the same problems.
Click to expand...
Click to collapse
Id wait to see if a Radio update eliviates some of the issues, remember we are on a fledgling STOCK device at the moment, same thing happened with the Hermes and it was remedied quickly once a radio update was released (with the 0107 radio bootloader in it).
@NutsyUK
Well we stayed in Hickling last year and I got full HSDPA around there which was a surprise, where we are im in a fringe area methinks since all 4 networks are crap here (Horning)......depends where you are going?
krabicka3 said:
Well I don't have Raph yet however I've seen a Manual.
It says that antenna o Raph is placed at the bottom of Raph's back. I think this is pretty idiotic because everytime you grab your phone you automatically cover the antenna.
Click to expand...
Click to collapse
I actually think this is quite a sensible location for it...
Yes, you would be covering the antenna if you are holding it "normally" i.e. browse web pages etc, but when you are on a call and you are holding it up to your ear you wouldn't be covering it at all because it's at the same end as the microphone! So at least having the antenna down there maximises your signal strength when you need it most!
After reading many posts saying that the Pro is weaker on TMobile I must ask which 3G band does TMobile operate on? Is it 2100?
I'm in Australia on Three's network and I must say the reception is very poor.
To the point I lose connection at times and have calls fade in/out.
This is coming from a P3600 which it replaced. That had better reception with one of the proven upgraded radio ROMs.
So I hope a future radio ROM upgrade addresses this, as I'm starting to really like this device.
My internet key for Three's mobile broadband which uses the same network can be right next to the Pro and have 4 bars (out of 4 or 5) while the Pro only shows 1 (P3600 generally has 1 bar less than internet key)
Mrjasjam said:
After reading many posts saying that the Pro is weaker on TMobile I must ask which 3G band does TMobile operate on? Is it 2100?
Click to expand...
Click to collapse
Use this site to check your local cell information (UK).
http://www.sitefinder.ofcom.org.uk/
THis is what i have found in my area
3G Network 2100MHz (umts)
TMob 1800MHz (GSM)
O2 900/1800MHz (GSM), 2100MHz (umts)
Voda 900/1800MHz (GSM), 2100MHz (umts)
Orange 1800MHz (GSM), 2100MHz (umts)
Tmobile must piggyback other networks umts as i am unable to find a Tmob cell with umts!!! If thats the case, its not the phone at fault. Maybe someone can check in their area that receives 3g on Tmobile.
Doing a quick search, it appears That Tmobile piggyback the 3G network in the uk, yet there are no reports of poor coverage on the 3G network.
The 3 an t-mobile HSDPA networks merged a while ago. So it would be interesting to know if the poor reception occurs with a 3 SIM. I would imagine that is shouldn't make any difference if they operate on the same band.
ardsar said:
Use this site to check your local cell information (UK).
http://www.sitefinder.ofcom.org.uk/
THis is what i have found in my area
3G Network 2100MHz (umts)
TMob 1800MHz (GSM)
O2 900/1800MHz (GSM), 2100MHz (umts)
Voda 900/1800MHz (GSM), 2100MHz (umts)
Orange 1800MHz (GSM), 2100MHz (umts)
Tmobile must piggyback other networks umts as i am unable to find a Tmob cell with umts!!! If thats the case, its not the phone at fault. Maybe someone can check in their area that receives 3g on Tmobile.
Doing a quick search, it appears That Tmobile piggyback the 3G network in the uk, yet there are no reports of poor coverage on the 3G network.
Click to expand...
Click to collapse
Its been the following for a fair while:
O2 and Vodaphone : GSM900
Orange and Tmobile: GSM1800
AFAIK all four use UMTS2100 for thier 3G services.
Virgin mobile uses the tmobile network also.
Three: UMTS2100
However Three works on the same network ID as the O2 3G service which seems to take priority, however that might be an old story now?? Al i can remember is that several colleagues were told this by Three when they complained about calls cutting off many times.
Never been aware of tMobile "piggybacking" the 3G network since they were the first to offer 3G with the other networks following suit? It wouldnt make sence by looking at the data rate tarriffs each network offers since Tmobile is the only one to offer unlimited HSDPA, which surely would suggest the intrastructure is thiers out of majority??
My info was from this article originally:
http://en.wikipedia.org/wiki/T-Mobile#United_Kingdom
It would definitely be interesting to know if the same problems occur with O2 etc...
My 9502 was sent off to the seller requesting a refund just over 2 weeks ago. Thay have finally decided that they can't replicate the problem and are sending it to I-Mate (again) to repair.
I can see me getting fobbed off here so I thought I'd try this survey. I know a lot of people on these forums reported returning their 9502 because of the bug where it won't search for signal when on standby or had general signal problems.
Please answer the poll question and maybe post where you live and which network operator you use.
Cheers.
No problems here !
No problems using my 9502 through TIM Brasil ! Where I live I have EDGE (and GPRS, of course) only for now (3G will reach my city soon), but I travel daily to a 3G/HSDPA covered area.
Cheers!
Carlos
No Problems here too
I am in Melbourne, Australia. Have had my 9502 for about 3 months and it has not missed a beat. I have noticed that when it can't find a GSM connection, it will switch to 3G. Which is ok by me. I have not loaded it up with too many apps, just some for my basic needs. Even when travelling I have no connection issues.
1. SPB Plus
2. SPB Shell
3. TomTom
4. Resco Keyboard
5. Fizz Traveller.
Cheers for this guys. Keep em coming!
In Sydney Australia (Telstra) and havn't had any signal problems (have had the 9502 for a few months). I was also in the US recently and global roamed onto AT&T and had no apparent issues there either.
It is kinda looking like this is a problem with the 9502 on UK frequencies. Or maybe its a problem which the Telstra ROM doesn't suffer from.
I flashed tot he 6.1 ROM and it still suffered with it. It really did render it useless as I travel a lot.
Either way, I wish they'd hurry up and fix it or replace my bloody device. It's been gone 3 weeks now (+ 2 weeks the first time).
Come on UK users! Surely some people on these forums must have a 9502.
I have a 9502 and it never suffered such problems - it was always perfectly reliable (well, as reliable as can be when you are on Tmobile UK!). I did not flash the 6.1 upgrade and am just about to sell it as I have moved to a Diamond (and am likely also to get my mits on a Touch Pro)!
apd said:
I have a 9502 and it never suffered such problems - it was always perfectly reliable (well, as reliable as can be when you are on Tmobile UK!). I did not flash the 6.1 upgrade and am just about to sell it as I have moved to a Diamond (and am likely also to get my mits on a Touch Pro)!
Click to expand...
Click to collapse
Did you use 3G? And do you get good receiption where you live?
I think it s a problem that only affects people in low signal areas. In my home and in cities it is fine, but if I go somewhere with no signal or if signal drops for a few seconds it will not search again until awoken. I travel a whole lot meaning it spends a lot of time sat in my pocket with no signal.
I am on Vodafone and have noticed that they have appauling coverage which I think makes the problem much more noticable. I live in a 3G area and get full signal HSDPA in my house. This is true for almost the whole area I live in for about 5 miles in each direction, however there are absolutely loads of 'dead spots' where there is no signal whatsoever, or where signal comes and goes.
And where my girlfriend lives, signal will drop every 5 minutes or so. Not a problem with normal devices as they just search again and have signal again after 4 or 5 seconds. The 9502 does not do this unless I wake it up meaning most of the time I am uncontactable - especially at night when I am not awake to turn the thing on and off.
mike freegan said:
Did you use 3G? And do you get good receiption where you live?
Click to expand...
Click to collapse
I did use 3G and HSDPA (I use Direct Push so it is on permanently). I have terrible signal where i live (halfway down a steep hill in London) but it would only very rarely lose the connection. I would often have only one bar but that has been the same for all my phones. When it lost the connection, it would always regain it when I returned to a better position in the house.
As an additonal note to my previous post, in my work there are many buildings, and there are lots of spots with dead signal. When I pass through one of those areas, the 9502's green led stops flashing, but, as soon as I enter a signal covered area, it starts flashing again, of course meaning it has detected the radio signal.
If I wake it up right afterwards, as soon as I do it I see the signal bar and my operator's name, i.e. it has regained signal whilst in standby mode without problems.
Cheers!
Carlos
That's interesting. Now I'm wondering its something to do with Vodafone, or if it is specific to certain devices. I tried my 9502 set to auto and european but it still suffered, although I know this fixed the problem for people in other localities.
Here's something interesting that may or may not be related: I go to law school on Manchester Oxford Road, right near Oxford Road train station. My SE P990i has always been fine there and gets full 3G receiption on Vodafone. The 9502 also displayed full 3G signal, however it was completely unable to recieve calls and text messages or use the internet. If I walked 5 minutes towards Picadilly, or once I got to Deansgate (the next stop) on the train home it'd work again and text messages would start flooding in. I did this every week for the 3 months I had it and never once managed to use any radio functions on Oxford Road! Bizarre.
When sitting in my office at home with my x7510 and HTC TyTN both cradled on my desk it is often the case that the TyTN will be showing a 3G signal whilst the x7510 is only showing an E. I took both to my nearest AT&T store and they were glad to swop out the SIM card on the x7510 for a new one. However, the AT&T system did not recognize the x7510 by reference to the IMEI number, whilst the TyTN was recognized as being a 8525. Consequently my TyTN was listed in their system as a 3G compatible device, but the x7510 was listed as only an Edge/GPRS capable device.
They recommended that I contact AT&T technical on the phone as they did not have the capacity to change the status of the phone locally.
Does anyone know whether it matters what is listed on AT&T's system. In other places (at my work office) I can get a U and sometimes an H on the x7510, but as I type this the TyTN shows 3G and the x7510 just a E, and they are both less than a foot apart and the x7510 is closer to the window!
robjhellis said:
When sitting in my office at home with my x7510 and HTC TyTN both cradled on my desk it is often the case that the TyTN will be showing a 3G signal whilst the x7510 is only showing an E. I took both to my nearest AT&T store and they were glad to swop out the SIM card on the x7510 for a new one. However, the AT&T system did not recognize the x7510 by reference to the IMEI number, whilst the TyTN was recognized as being a 8525. Consequently my TyTN was listed in their system as a 3G compatible device, but the x7510 was listed as only an Edge/GPRS capable device.
They recommended that I contact AT&T technical on the phone as they did not have the capacity to change the status of the phone locally.
Does anyone know whether it matters what is listed on AT&T's system. In other places (at my work office) I can get a U and sometimes an H on the x7510, but as I type this the TyTN shows 3G and the x7510 just a E, and they are both less than a foot apart and the x7510 is closer to the window!
Click to expand...
Click to collapse
What shows in the ATT System does not matter my Athena does not show in the system and I get 3G speeds. Possible that the TyTN has a more sensitive radio? Or maybe the 7510 did not step up to 3g automatically?
actually I'm almost in the same situation as u do, my kaiser gave me about 2 bars of 3G when I'm inside the office at work, but my athena gives me only edge in the same place.
i don't think it's anything wrong with AT&T's network but it's the athena itself. the antena my be a little bit low on sensitivity than the kaiser.
or it could also be a radio issue or a combination of both.
well thinking about it, it could well be a network issue, because would usually get 2 bar edge in the office, i called them up and it went up a couple levels then to engineers and now I'm getting 3 bars edge and sometimes 1 or 2 bars 3G.
If i go by the window or outside and catch the 3G then head back inside it stays a lot lot longer now.
lennie said:
actually I'm almost in the same situation as u do, my kaiser gave me about 2 bars of 3G when I'm inside the office at work, but my athena gives me only edge in the same place.
i don't think it's anything wrong with AT&T's network but it's the athena itself. the antena my be a little bit low on sensitivity than the kaiser.
or it could also be a radio issue or a combination of both.
well thinking about it, it could well be a network issue, because would usually get 2 bar edge in the office, i called them up and it went up a couple levels then to engineers and now I'm getting 3 bars edge and sometimes 1 or 2 bars 3G.
If i go by the window or outside and catch the 3G then head back inside it stays a lot lot longer now.
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For my Athena I know the radio ROM can contribute to this situation, since I don't have a 7510 is there a radio upgrade for your device? If so it may solve this problem.
No Radio upgrade to my knowledge for the x7510. Lennie to clarify, you did contact AT&T Engineer support and got something done to improve the signal?
Make sure you are using radio rom 1.58. My 3G sensitivity and speeds went up dramatically when I upgraded to 1.58.
Thanks for the input. For clarification the x7510 comes with radio 1.58 pre-installed.
Odd. I wonder if you have a hardware issue. With my 7501, after I upgraded to 1.58 I now get 3G/H signals where I never could before, deep inside a steel and concrete building.
I have the network type and GSM/UMTS band both set to Auto.
I changed from a Tilt to a Fuze. I now tried the Fuze on my wife's T-mobile. I noticed that the Fuze seems weaker. My working place is really bad for T-Mobile. With my tilt I get 2 bars and sometimes 1. With the Fuze, I get 1 and sometimes when I try and update the weather, I loose all connection. And sometimes I get dropped calls.
Now, I know the radio has much to do with this. But in general, has anybody noticed if the Fuze seems weaker than their old phone? I can't judge 3G/H because I never had it till now.
no absolutely not id say at worst the same if not better. It has all to do with the radio as well.
I figured as much. Maybe ATT optimized it for 3G network of theirs. I was hoping if anybody else on another network noticed a drop of signal quality with the stock rom/radio with tmobile.
I'm using the stock Fuze ROM, and I have worse reception on the bay area AT&T network. It's not a matter of bars on the display - it's that the calls are dropping in areas that never did with the Tilt.
My Tilt gets better reception. But it has a more mature radio. Hopefully this is an issue of radio firmware, and not bad hardware.
You do know where the antenna is in your device???
(read the manual)
In bad reception area's your hand can easily block the "low" signal....
I just switched from the Tilt to a Fuze 3 days ago and have definitely noticed the Fuze is weaker where I'm at (Statesville, NC).
And Karloe is right, the antenna is in the base of the phone, where I normally hold it. I've been holding it at the top and people on the other end of the line say it is clearer than when I first got the Fuze. Calls aren't dropping as much either.
Kind of awkward to hold the phone this way though....
It worked great when I was in Winston-Salem yesterday, had excellent 3G also.
I don't think the signal is worse than the Tilt. The display shows less bars than the Tilt did, but every phone displays signals differently.
As someone else said, the antenna is at the bottom, so you have to hold it differently than the Tilt.
So far I haven't had any dropped calls on the Fuze and I've had a few on the Tilt. Call clarity seems to be better on the Fuze than it was on the Tilt too.
Single is DEF worse then my 8525 I could take screen shots to prove it.
So far in my experience fuze has been giving me better reception that the tilt.
My Fuse def has less signal than my previous phones.
At my home in long island, NY I always had 4 to 5 bars on any phone I had.
The fuse only gives me 2 bars.
I live in a rural area and have noticed that while I usually only averaged two bars on my tilt, sometimes in a sweet spot I would get three.
The fuze peaks at two in sweet spots and a lot of the time it is hunting for a signal.
That being said, the tilt was the same way before I upgraded the radio rom many moons ago.
One thing I can say is that while the indicator shows poorer reception (it is just an icon) on the fuze, my call quality is better and is far less garbled during calls.
I work in NYC and with my tilt I would always have problems getting a signal in Manhattan. I could have full 3g reception in one signal spot, take one step foward and it would start searching for a signal. With my fuze Ive never seen less than 3 bars so far. It gets better reception than my tilt for sure.
My tilt had better reception while at home. The tilt never cycled through e -> g -> 3g like the fuze did. I agree that once the radio matures it will get better, but my stock tilt never had this problem when new. I also maintained a pretty steady 3g speed on the tilt whereas the fuze had huge swings in speed.
=
You have to security unlock your phone, but I just flashed the Blackstone radio and it appears to get a little better signal than my stock ATT radio did.
I know it all depends on the area and conditions, but some of you that say it has worse reception might want to try some of the different radios that are out there.
Same Bad Reception
starstreak said:
I changed from a Tilt to a Fuze. I now tried the Fuze on my wife's T-mobile. I noticed that the Fuze seems weaker. My working place is really bad for T-Mobile. With my tilt I get 2 bars and sometimes 1. With the Fuze, I get 1 and sometimes when I try and update the weather, I loose all connection. And sometimes I get dropped calls.
Now, I know the radio has much to do with this. But in general, has anybody noticed if the Fuze seems weaker than their old phone? I can't judge 3G/H because I never had it till now.
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I definitely agree. I would routinely get 4 bars with my tilt in my apartment. I'm lucky to get 1 bar with the Fuze. Anyone have a suggestion for the best radio for those of us who have not security unlocked yet? I'm willing to do the unlock if there are no other viable options.
Thank god I'm not the only one. My TILT always had full bars on 3g at home in my condo in Chicago. The Fuze constantly cycles from G > E > 3g and I have yet to be on a call that has not been dropped.
I'm debating returning this. While I know I can flash better ROMs to be faster, I don't know of any better radios currently to flash.
stevieraveon said:
Thank god I'm not the only one. My TILT always had full bars on 3g at home in my condo in Chicago. The Fuze constantly cycles from G > E > 3g and I have yet to be on a call that has been dropped.
I'm debating returning this. While I know I can flash better ROMs to be faster, I don't know of any better radios currently to flash.
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I have noticed this as well. My Fuze is very quick to changef rom G > E > 3G > H.
With my Tilt it was almost always on H especially with the 1.70.19.09 radio. All in all I do think that it could be dependent on the radio it self. I guess with time we will see if it's the radio or the device itself.
stevieraveon said:
Thank god I'm not the only one. My TILT always had full bars on 3g at home in my condo in Chicago. The Fuze constantly cycles from G > E > 3g and I have yet to be on a call that has been dropped.
I'm debating returning this. While I know I can flash better ROMs to be faster, I don't know of any better radios currently to flash.
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You can try some different radios from this thread: http://forum.xda-developers.com/showthread.php?t=439566
Unfortunately so far I haven't noticed any big differences between them in regards to reception. I've tried quite a few of them.