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Hi Folks,
I know, there are so many postings about problems with the Palm 750v and Blackberry Connect. But because I desperately need help and I can not find a solution for my problem, I raise this question again.
My device:
Treo 750v from Vodafone Germany
Software-Version: TREO750-1.16-VFD (latest one)
Firmware: 1.12.0c.00
For Blackberry I am using the software which Palm and Vodafone promote on their homepage.
Blackberry-Version: 2.1.1.31
My company has an Enterprise server an everything is set-up properly.
NOW THE PROBLEM:
Once it starts connecting to the server, after the message DatecTunnel is available it is going to turn to: NO CONNECTION and this is not going to change.
By the way, the PIN is generated without any problem or failure again.
Pls Folks try to help me, because otherwise my destiny will be that I will be forced by the company to change to a BB device :-( So guys, this is a real emergency case.
Looking forward to your kind reply.
Bye
Dirk
dhuels said:
Hi Folks,
Treo 750v from Vodafone Germany
Software-Version: TREO750-1.16-VFD (latest one)
Firmware: 1.12.0c.00
For Blackberry I am using the software which Palm and Vodafone promote on their homepage.
Blackberry-Version: 2.1.1.31
Click to expand...
Click to collapse
With firmware 1.12.0c you have to use the client 2.1.2.52 attached in this thread:
http://forum.xda-developers.com/showthread.php?t=304670
Hi, thanks for your suggestion. I tried it, but it did not work either.
Any other idea ? I am getting mad about that.
Thanks in advance for your kind help.
Dirk
Hi, I re-install everything, soft reseted and now it connects. This is the first step, but still I can not receive and send any mail. Any idea ?
You have to cradle the device with the BlackBerry Desktop Configuration Tool for Windows Mobile on a PC within your company network. This way you connect to your companys BES and get the service books you need.
Sorry, maybe I did not mentioned it. I did this already, but still, no success.
maybe I have to use a different version as well ?
Do you have service books on the device? Check the settings in start >> system >> blackberry.
Normally when you start the BB connect desktop and click on connect, you have to generate a key by moving the mouse. Then your calendar is loaded to the device. Did that happen?
Yes, services are booked. I generated the key and calender was loaded. that is all fine. but still no emails are delivered
Delete the service books (should be 3: ALP, CMIME and CICAL). Then cradle the Treo again and click on connect. Calendar is loaded and key generated.
Plug out the device and make sure that no other programs as Active Sync or Internet Explorer are running in the background (check in task manager on the Treo). Then go to blackberry settings and use the option "register now"
Did it, but no change. The only thing I realized, that a key was not generated, by moving the mouse, because system did not asked for it. But when I see the BB Desktop Software, my PIN is still there. Maybe how to clean the BB Desktop Software ? I de-install and install it again, but the PIN is still there. Does it has something to do with that ?
To make sure that everything is fine on your side, do the following:
Uninstall the Desktop Configuration tool.
Then install this version:
http://sems.org/content/download/bbc4/activesync_bbconnect_desktop_setup_4.0.0.17.zip
Don' t use the default path, change it to another one.
Uninstall the BB client from Treo.
When asked if you want to preserve configuration settings, check no.
Reboot the Treo.
Install the BB client again.
Reboot the Treo and when you are connected do register now.
Then cradle the Treo to the new desktop tool and click configure wireless device.
If you still get no emails then, there is a problem with the settings of your user on the BES and you should contact your BlackBerry administrator.
Hi !
I checked with my Admin and with Vodafone. Finally it was a problem on Vodafone side.
That is the comment from VF: I have checked the Phonenumber. The User uses a Palm-Device, and on the RIM-Database, was the Device a Prosumer-Device.
So I changed the settings on the RIM-DB, and resend the necessary Servicebooks. The Device should work better now (maybe make a Softreset from the Palm)
After that and a soft reset all works great.
Thanks for your kind help, which I appreciated a lot.
Dirk
dhuels said:
Hi !
I checked with my Admin and with Vodafone. Finally it was a problem on Vodafone side.
That is the comment from VF: I have checked the Phonenumber. The User uses a Palm-Device, and on the RIM-Database, was the Device a Prosumer-Device.
So I changed the settings on the RIM-DB, and resend the necessary Servicebooks. The Device should work better now (maybe make a Softreset from the Palm)
After that and a soft reset all works great.
Thanks for your kind help, which I appreciated a lot.
Dirk
Click to expand...
Click to collapse
Hi can you explain how you changed the RIM-DB settings? I have the same issue changing from an E61 trying to setup a Voda 750v
RFBakeruk said:
Hi can you explain how you changed the RIM-DB settings? I have the same issue changing from an E61 trying to setup a Voda 750v
Click to expand...
Click to collapse
Sorry, I can not tell you, because my ADMIN did that in co-operation with VF. But it seems, that if at VF side your device is registered as a BB it will not work, therefore there must change it. Call your ADMIN and VF and tell them that you are running the BB service with a WM device and tell them it's a PALM Treo.
When I plug my TyTN II to my laptop or pc, The active sync icon starts to lookup, but after 1/2 minits i get screen that it was failed to connect. I have this problem since trying WM5Storage. Does someone know how to fix it?? Cause I want to upgrade to dutty's newest rom.
Ps. It does sync with my exchange server but not local with a pc or laptop.
You should check if WM5 Storage is activate (left soft key in the program screen), if yes you should deactivate before connecting with ActiveSync.
I don't know if you have to restart the device, probably yes...
Ciao.
Ensure that usb advance connection tab is unchecked in connection settings,
also you can sync when using wm5torage so you have to disable probably have to restart both computer and device.
If it doesnt work un-install mobile device centre and re-install again, ensure you back up your pims first.
See if it works.
It seems wm5torage mess something up in your connections
let me know if those works
Dear Sir
This is the fastest rom I have ever had in Kasier, whilst the Xt9 did not work but I have deleted it. I noted no issues from the functions I used to use.
Good work!!
leochan2005 said:
Dear Sir
This is the fastest rom I have ever had in Kasier, whilst the Xt9 did not work but I have deleted it. I noted no issues from the functions I used to use.
Good work!!
Click to expand...
Click to collapse
My friend told me I had a much faster rom in november and nothing compares to it
adreyanholley said:
I know this has nothing to do with the topic but Dutty could you make a rom for the Hermes because I love the roms but are not able to use them?
Click to expand...
Click to collapse
There are lots of great rom in the hermes forums, Maybe in he new years I havent got a hermes but I might do one for old time sakes. fingers crossed
I too am having problems sync'ing my Tilt. When I go to uncheck the "advanced network functionalilty" in USB to PC, I get "Failed to disable RNDIS to use Serial"
Please help!
I found an answer after googling "Failed to disable RNDIS to use Serial", where someone mentions a bluetooth COM entry they found and deleted that solved it.
So, I look, find a COM entry from when I was playing with my (old) bluetooth GPS, deleted it, and now I'm able to uncheck the setting.
Now to see if I can finially sync with my PC...
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Yankee802 said:
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Click to expand...
Click to collapse
I am also having trouble with Vista...But I am able to have my Tilt Sync on Windows XP. I think I might have an issue just with Vista but it appears that yours may be phone related. Have you tried a hardreset on your device?
alltheway said:
I am also having trouble with Vista...But I am able to have my Tilt Sync on Windows XP. I think I might have an issue just with Vista but it appears that yours may be phone related. Have you tried a hardreset on your device?
Click to expand...
Click to collapse
I have this problem in XP, windows server 2003, vista. Also on diffrent computers + laptops.
Yankee802 said:
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Click to expand...
Click to collapse
Did you find a fix yet?
Nope, I realy don't want to do a hard reset, but might friggin have to.
I was hoping to find another soloution.
I will say this, last time I was able to sync anything, it was my 8525 before I flashed a WM6 ROM, but I know it's not a WM6 - XP compatability issue, others here have no problems. I know Vista has issues, so I'm not even worried about that right now. My Tilt still has the factory ROM, and still others have the same setup with no problems. I can't tell you how mad I'll be if I do a hard reset and it still doesn't work!
Would be nice to be able to copy the pim.vol to/from the memory card and have Outlook be able to import the databases from it.
im having same issue with wm6 ever since flash but wing and mda still sync running wm5 think its some sort of hardware issue havent been able to find anything on it though if you figure it out please post..... by the way i tried hard reset didnt work
HTC TYTN - Not Synching
Hi all,
I have HTC TyTn, which was syncing fine with my laptop. recently it stopped synching. i thought it could be an issue because of the my OS. i have reinstalled my PC OS and it still doesnt work.
any solutions to make it work without hardreset as i have got a bit of data on it to save before i do anything with it.
SFProphecy said:
Hi all,
I have HTC TyTn, which was syncing fine with my laptop. recently it stopped synching. i thought it could be an issue because of the my OS. i have reinstalled my PC OS and it still doesnt work.
any solutions to make it work without hardreset as i have got a bit of data on it to save before i do anything with it.
Click to expand...
Click to collapse
Dunno, I had never witnised this problem. Always had synced with all my devicec. Try the HTC helpdesk and if they can't help you they will tell you a hard reset aswell
Unable to sync using USB...
When I sync using Bluetooth, all is fine & dandy. BUT. When I plug my Tytn II (MDA Vario III) into my USB port, it starts installing a new "Windows Mobile Remote Adapter" (I run Vista, with Vista SP1, BTW). This fails, with a message "The required registry key is missing"? I have tried removing any trace of Windows Mobile Device Center, reinstalling that, installed the MS driver update, no joy. Obviously,Vista being a Microsoft OS, it doesn't tell me WHAT THAT bloody registry key is/is suposed to be!!! Help?
Hi Folks,
since some weeks i got an error everytime i want to sync my HTC Kaiser with my Outlook. When i connect the phone Windows recognised it and starts the WMDC, i see the picture of the Kaiser but no name. When i try to set it up for sync, i got an error. With my Universal it`s the same i can access it, install progs and so on but no sync and no name.
I reinstalld the WMDC but no change, i use Windows Vista Ultimate x64.
Thanks in advance for your help.
hi jeckyl i have the same anoying problem i already tryed everything i am totally done wit microsoft because nobody is providing any solution
After I installed Vista SP1 i can't sync my tc with my pc.
My PC does find the phone, but when the phone is starting Activesync i get the message on the phone:
"If you want to sync this phone to pc, you have to install ActiveSync 4.5 or higher".
But i have Windows Mobile Device Center 6.1, i guess that's the latest version. Before SP1 it worked fine !
I hope somebody knows a solution for this !
Thx !!
PS already tried the setting USB to PC. When it's checked the phone does nothing. When it's unchecked, the phone tries to sync but gives the message above !
It works now !
Very strange !
But after some reboots, hard resets, un- & reinstalling WMDC, remove phone from device manager and reconnect, ......
Suddenly it worked out !
Why it did now, i really don't have a clue.
So for people with the same problem, just keep on trying all the actions i listed above and cross fingers
goodnight
Problem returns
This morning problem just came back
nicoschoeters said:
This morning problem just came back
Click to expand...
Click to collapse
a mouth ago i had vista sp1 too and it works really great. now i have xp x64 and i hate active sync. mobile device center is really great and i can use my cruise like a usb stick and not the crapy active sync explorer......
can't sync anymore
The problem is back and can't solve in anymore !
Help please ?
Thx
I have the same issue. Few days ago it appeared and after soft reset of the Cruise and turning off and on the PC I was able to solve it. But today no way for the PC to detect the Cruise. Same issue as described above.
Anybody having a solution?
I have tried to update windows Mobile manager without result.
same issue without SP1
Now i have the same problem even without VISTA SP1.
Did full format of my pc so SP1 has never been installed !
Really getting sick of this ...
Please help,
Thanx already !
Nico
WMDC is nothing but headaches. I've had tons of issues with both the 32-bit and 64-bit versions. The endless synching issues is annoying, and I hate that it deletes all my mobile IE Favorites that are nested in folders. I really wish you could use ActiveSync with Vista
IMO -- WMDC is a promotional tool for the iPhone...
Hello,
Try this http://support.microsoft.com/kb/950506/en-us/
By the way, I got the same problem after installing Windows XP SP3 !
The reason is that both WMDC and ActiveSync are not supposed to be compatible with new SPs.
"Note: Microsoft ActiveSync works only with Windows XP SP2 or earlier" (same for WMDC for Vista)
can be found at Microsoft web site:
http://www.microsoft.com/downloads/...roductID=7C1FA894-B2C5-41BE-8D97-E145DD2A883B
I had to install SP3 in my company computer. That's what I got:
1) ActiveSync 4.5 behaves quite stupid with WP-SP3 (it opens Network drives at each sync/desync).
2) After multiple reinstallations it has allowed me to connect Polaris, but as "Guest" only -- with nothing installed.
3) The only solution to me was hard reset and consequent reinstallation of all I had in Polaris ...
syncing woes
I am having the same issues with syncing as well. tried all of the steps that everyone has listed & called HTC for help. was able to fix it once, but not the next time it happened. I don't think that the problem (at least for me) is with Vista-- I have an old laptop that runs XP and the same thing happens with that computer as well. the company I bought my phone from suggests that I send it back for repair-- aparently this is covered under the warranty and maybe an issue with the phone itself??. If I ever get this sorted out I will post back.
otherwise the phone works great. maybe I should have held out for that 3g iphone.
After uninstallation of Vista SP1 the synchronization was working fine again for me.
Then few days ago I tried to reinstall SP1 and did uninstall and reinstall WMDC as indicated by Microsoft. WMDC was working for 1 day with correct detection and synchronisation of my Cruise but now it's again not working.
I have again tried several times to uninstall and reinstall WMDC with the same result: no detection...
I have tried to make a filter in Bit Defender to force authorization of WMDC.. no result.
I have spent hours not being able to solve the problem.
I am really fedup.
I had much less issues with Palm OS...
I would like to avoid to uninstall again SP1.
Any idea?
I also had this problem, but now it is fixed
What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.
Hope this can help you as well
...if only that was a permanent fix It'll make things work for a while, and then one day things just break again. WMDC is a iPhone sales tool
jacob12 said:
I also had this problem, but now it is fixed
What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.
Hope this can help you as well
Click to expand...
Click to collapse
I have also tried to disable advanced network functions... no result
I have tried soft resets, uninstallation, reinstallationl... no result
I have tried to stop the partnership and to re-create it (major mistake: it took me few hours to resynchronize all my contacts, notes and calendar events...)... no result
Sometimes it works for 1 day and after the issue comes back again.
According to forums I am not at all the only one facing this.
Only solution is to uninstall Vista SP1. Then it works fine again.
Microsoft is making products that are not compatible while done by the same company...
Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!
Many users have reported the same issue relating to SP1. Personally, I had sync issues before and after SP1. Can be very frustrating. I'm just glad that for the most part, I sync with Exchange.
bally3 said:
Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!
Click to expand...
Click to collapse
I sent my phone in to HTC for repair 5 weeks ago. still waiting.....
In my case, I confirm I have the problem only if I install Vista SP1... When I remove SP1 I have the synchronisation is working perfectly. With SP1 it's sometimes working but most of the time not.
Vista SP1 is clearly causing the problem in my case and I was not able to find any solution, except removing SP1 (see above description of all my trials).
Vista SP1 and same problem
I checked Microsoft's "solutions" - it didn't work... of course
few days ago I could connect my XDA Orbit 2 after computer reboot or via bluetooth anytime
now non of this works, but my totalcmd still see my mobile (plugin for WinCE availeble on ghisler.com)
any ideas?
I bought an att tilt with windows 6.5 and pc.ultimate v18 rom 2/15/09.
My phone will only partially connect to my laptop. i.e. activesync shows connected but will not sync. Also, Device manager only shows a generic mobile device not "att tilt" or "kaiser" I would like to get my contacts, calendar and tasks on my phone. Any suggestions?
Firgo said:
I bought an att tilt with windows 6.5 and pc.ultimate v18 rom 2/15/09.
My phone will only partially connect to my laptop. i.e. activesync shows connected but will not sync. Also, Device manager only shows a generic mobile device not "att tilt" or "kaiser" I would like to get my contacts, calendar and tasks on my phone. Any suggestions?
Click to expand...
Click to collapse
I dont have a tilt.. but you might want to try flashing a more stable rom on to it? It sounds like it might be a rom issue. If not i suggest re-installing active sync and go to active sync on your phone and delete any profiles that it has on there.
Help Att tilt
Thanks for responding...
How do I flash a new rom to it? My computer doesn't appear to recognize it. I get the following error message when I connect, "critical communication serviceshave failed to start. Try resetting mobile device and then connect again." I have done soft resets and hard resets with no luck. I am wondering if I am missing a speciific driver for the phone that will resolve this.
Firgo
try a different computer. cid unlock your phone then hard spl then flash.
Well spose the best thing is to get you to the right part of XDA.
Kaiser ROM Development http://forum.xda-developers.com/forumdisplay.php?f=378
Try this first with Total Commander go to Windows and find USBtoPC.exe launch it and untick advanced network
Also may be worth uinstalling active sync/WMDC and reinstalling restarting computer.
You must be hard-spl'd so can get the phone into bootloader and try and flash another ROM.
Good luck.