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FIXED - ActiveSync not working via USB on WM6 Wizards

This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.

hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?

Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.

i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble

us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.

THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM

us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?

us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.

I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.

Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.

a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.

Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.

Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.

I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance

My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.

No file ActiveSyncMode.cab !
Help

No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe

would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.

ActiveSync with 6.1 ROMs

I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.

Very common solution with syncing is settings->connections->usb to pc, and then uncheck. try that. you would have found this out if you searched first. If this solution doesn't fix it, then must be a unique problem.
Pisquee said:
I have tried a few of the different 6.1 ROMs available for Kaiser.
I am having on recurring problem with ActiveSync though.
My situation ... I have my own laptop at home running Vista business and Office/Outlook 2007 At work I have a laptop running XP with Office/Outlook 2003.
On 6.0 ROMs all was fine. With the 6.1 ROMs, It will not let me sync my phone to both machines (to keep my calendar and contacts in sync) It will let me set up the phone at home, and then sync fine at work, but when I return home, I get a "ActiveSync has encountered a problem on the desktop", the same with me initially setting up at work first. The only solution I have found is to remove the sync pairing on the computer, and then re-set-up the phone with the computer - this hardly being ideal.
Has anyone else experieced the same thing, and/or found a solution to this?
Thanks for any help offered, otherwise I guess I am back to 6.0 ROMs.
Click to expand...
Click to collapse

Thanks for your help - does seem to be working.
I did search before posting - solutions suggested that I found included deleted sync partnerships, reinstalling office, repair office, deleting pst files ... this solutiuon I did not find.

Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(

Pisquee said:
Well, tried the solution given above - synced fine at home this morning, and at work, but upon returning home the error has returned.
:-(
Click to expand...
Click to collapse
CHeck which USB cable you are using to sync. There was a massive post a while back around the issue of using non-HTC cables. I was also a victim of this. A standard USB cable has to much space around the connector and can cause it to damage the connector on your Kaiser.
I tried all the solutions mentioned and only when I used to HTC cable could I eventually sync.
It didnt completely solve the issue - my laptop has dual boot - vista and XP and I could only get it to sync with XP. Eventually that didnt work either (the connector must have get more damaged) and I had to send it back to HTC for repair.
Interestingly, when it came back I had no problems syncing with either. I have changed no settings and then last night I could not sync again. I unticked the advanced functionality in the USB to PC settings and it fixed it but why did it suddenly start happening? I havent changed any settings.
If you are woried about damage to your USB connector, have a look at the pin at the bottom of you Kaiser and see if it is straight or crooked.
I also think its a really bad idea that they put the soft reset button so close to the USB connection - how many of you have accidentally pushed the stylus into the connector when trying to soft reset your device? I have a few times and I'm sure this didnt help.
The answers arent always straight forward and its really pathetic to keep bashing people with READ THE WIKI and SEARCH THE THREAD when it is a genuine question requiring thought and support.
Better not to post at all than just to attack someone and waste everyones valuable time and take up room on a thread.

Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.

It's working for me
Pisquee said:
Well, having gone back to 6.0 ROMs, syncing between my Kaiser and my home and office computers is working again.
So, will stuck with 6.0 until some more official 6.1 ROMs are released I guess.
Click to expand...
Click to collapse
I'm not sure what's wrong with your computer but it's not a WM 6.1 problem. Since I started testing new ROMs, I've connected my TyTN II to 3 different computers, using 2 USB-MiniUSB cables (none the HTC supplied one), 2 computers had Windows XP, one had Vista. It was detected and configured by Activesync or WMDC every single time.
I have tried Dutty's, Sleuth, UDK, NoThrills, L26, MobileVista... It worked every single time on 3 different computers.

I don't know either, but moving back to 6.0 ROMs has made the problem disappear. I tried a number of 6.1 ROMs and they all gave the error of not wanting to sync to more than one computer - they would pair up fine, but on syncing would throw up errors and not sync, for example would be set up fine at home and synced, then go to the office set up and syn fine, but on return home wouldn't want to play anymore.
I just hope when official releases of 6.1 come out that they will work properly.

Ok this has worked for some with sync issues. Give it a try.
With Phone diconnected from computer:
Delete partnerships on Device and on computer.
(On Phone)open regedit and go to HKLM/ident
edit Name to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
edit OrigName to HTC-8900 (for tilt) or HTC-TYTN_II (for kaiser)
Power Off (not reset) and wait 30 sec then repower
(on Computer)Go into task manager and close wmdc.exe
go to your computers control panel and open sync center (same icon as old activesync)
Open WMDC
Plug Phone in via USB
Once it starts be sure to name partnership the same as your device ID
Please post if it works. If not there have been a few other methods that may work.
NOTE: if you switch between vista and xp, activesync has a random tendancy to overwrite the device name to something like windowsmobile72 which messes up the sync with WMDC. Changing the device name ussually fixes this issue if it occurs.

Synchronization problem after Vista SP1

After I installed Vista SP1 i can't sync my tc with my pc.
My PC does find the phone, but when the phone is starting Activesync i get the message on the phone:
"If you want to sync this phone to pc, you have to install ActiveSync 4.5 or higher".
But i have Windows Mobile Device Center 6.1, i guess that's the latest version. Before SP1 it worked fine !
I hope somebody knows a solution for this !
Thx !!
PS already tried the setting USB to PC. When it's checked the phone does nothing. When it's unchecked, the phone tries to sync but gives the message above !

It works now !
Very strange !
But after some reboots, hard resets, un- & reinstalling WMDC, remove phone from device manager and reconnect, ......
Suddenly it worked out !
Why it did now, i really don't have a clue.
So for people with the same problem, just keep on trying all the actions i listed above and cross fingers
goodnight

Problem returns
This morning problem just came back

nicoschoeters said:
This morning problem just came back
Click to expand...
Click to collapse
a mouth ago i had vista sp1 too and it works really great. now i have xp x64 and i hate active sync. mobile device center is really great and i can use my cruise like a usb stick and not the crapy active sync explorer......

can't sync anymore
The problem is back and can't solve in anymore !
Help please ?
Thx

I have the same issue. Few days ago it appeared and after soft reset of the Cruise and turning off and on the PC I was able to solve it. But today no way for the PC to detect the Cruise. Same issue as described above.
Anybody having a solution?
I have tried to update windows Mobile manager without result.

same issue without SP1
Now i have the same problem even without VISTA SP1.
Did full format of my pc so SP1 has never been installed !
Really getting sick of this ...
Please help,
Thanx already !
Nico

WMDC is nothing but headaches. I've had tons of issues with both the 32-bit and 64-bit versions. The endless synching issues is annoying, and I hate that it deletes all my mobile IE Favorites that are nested in folders. I really wish you could use ActiveSync with Vista
IMO -- WMDC is a promotional tool for the iPhone...

Hello,
Try this http://support.microsoft.com/kb/950506/en-us/

By the way, I got the same problem after installing Windows XP SP3 !
The reason is that both WMDC and ActiveSync are not supposed to be compatible with new SPs.
"Note: Microsoft ActiveSync works only with Windows XP SP2 or earlier" (same for WMDC for Vista)
can be found at Microsoft web site:
http://www.microsoft.com/downloads/...roductID=7C1FA894-B2C5-41BE-8D97-E145DD2A883B
I had to install SP3 in my company computer. That's what I got:
1) ActiveSync 4.5 behaves quite stupid with WP-SP3 (it opens Network drives at each sync/desync).
2) After multiple reinstallations it has allowed me to connect Polaris, but as "Guest" only -- with nothing installed.
3) The only solution to me was hard reset and consequent reinstallation of all I had in Polaris ...

syncing woes
I am having the same issues with syncing as well. tried all of the steps that everyone has listed & called HTC for help. was able to fix it once, but not the next time it happened. I don't think that the problem (at least for me) is with Vista-- I have an old laptop that runs XP and the same thing happens with that computer as well. the company I bought my phone from suggests that I send it back for repair-- aparently this is covered under the warranty and maybe an issue with the phone itself??. If I ever get this sorted out I will post back.
otherwise the phone works great. maybe I should have held out for that 3g iphone.

After uninstallation of Vista SP1 the synchronization was working fine again for me.
Then few days ago I tried to reinstall SP1 and did uninstall and reinstall WMDC as indicated by Microsoft. WMDC was working for 1 day with correct detection and synchronisation of my Cruise but now it's again not working.
I have again tried several times to uninstall and reinstall WMDC with the same result: no detection...
I have tried to make a filter in Bit Defender to force authorization of WMDC.. no result.
I have spent hours not being able to solve the problem.
I am really fedup.
I had much less issues with Palm OS...
I would like to avoid to uninstall again SP1.
Any idea?

I also had this problem, but now it is fixed
What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.
Hope this can help you as well

...if only that was a permanent fix It'll make things work for a while, and then one day things just break again. WMDC is a iPhone sales tool
jacob12 said:
I also had this problem, but now it is fixed
What I did was to go in the "USB to PC" menu on the phone and disable advanced network functions.
Hope this can help you as well
Click to expand...
Click to collapse

I have also tried to disable advanced network functions... no result
I have tried soft resets, uninstallation, reinstallationl... no result
I have tried to stop the partnership and to re-create it (major mistake: it took me few hours to resynchronize all my contacts, notes and calendar events...)... no result
Sometimes it works for 1 day and after the issue comes back again.
According to forums I am not at all the only one facing this.
Only solution is to uninstall Vista SP1. Then it works fine again.
Microsoft is making products that are not compatible while done by the same company...

Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!

Many users have reported the same issue relating to SP1. Personally, I had sync issues before and after SP1. Can be very frustrating. I'm just glad that for the most part, I sync with Exchange.
bally3 said:
Can you tell me if it happened after you put sp1 onto vista? I'm thinking about upgrading but may not do if its going to cause problems - my phone syncing to my pc is pretty important to me!
Click to expand...
Click to collapse

I sent my phone in to HTC for repair 5 weeks ago. still waiting.....

In my case, I confirm I have the problem only if I install Vista SP1... When I remove SP1 I have the synchronisation is working perfectly. With SP1 it's sometimes working but most of the time not.
Vista SP1 is clearly causing the problem in my case and I was not able to find any solution, except removing SP1 (see above description of all my trials).

Vista SP1 and same problem
I checked Microsoft's "solutions" - it didn't work... of course
few days ago I could connect my XDA Orbit 2 after computer reboot or via bluetooth anytime
now non of this works, but my totalcmd still see my mobile (plugin for WinCE availeble on ghisler.com)
any ideas?

Active Sync

Hello.
I asked the forum search about it, but cant find really an helpful answer.
I do have strong problem with Active Sync. Sometimes it works, sometimes it doesnt. Sometimes, I got to install Active Sync new or drop out the device and add it new to get it done.
Button for fast data connection at the Touch Pro is enabled. Working with 4.5.0 and XP.
Can someone please get me a tip?

Hardware Problem?
I had the same problem with my TyTN II which is the reason I switched to Touch Pro.
The problem I could not synch was because of the MiniUSB connector. I had to change the main board twice. So now my wife owns the TyTN II

i solved that problem by changing another usb slot (it didn't work with USB from my monitor...)

Thank you.
I tried all 6 USB Ports and nothing helped.
Also, I tried to disconnect all other USB devices, also enabled and disabled the "Charging while connected to the PC" button.
Any other suggestions?
I also had thrown out the second device I had in Active Sync.

drdurango said:
Thank you.
I tried all 6 USB Ports and nothing helped.
Also, I tried to disconnect all other USB devices, also enabled and disabled the "Charging while connected to the PC" button.
Any other suggestions?
I also had thrown out the second device I had in Active Sync.
Click to expand...
Click to collapse
Have you disabled "advanced network functionality" in Settings>Connections>USB to PC ?

also try reinstalling active sync again...

@Wonkotehsame:
Yes, I disabled this function.
@ yahu:
So I did. Not just one time, many times. Always after reinstalling, it workes. Some time later, I am loosing connection.
Also, if I try to copy larger files like GPS software with appr. 1,4 Gb the transfer to the Memory card stoppes with the failure message: no such file found.
Can this be something along with the Active Sync problem?

I too have problems with this. ActiveSync says phone is set up to sync with a different computer, but it's not.

Still nobody any hint for this problem?

My problem is a little bit diferent...
My vista won't sync with my Artemis, but it syncs with my Glofiish M700..
If i change the PC (OS XP x64), the artemis syncs.....
So, my Vista Notebook is angry with my Artemis... neither USB/BT sync can be done...

Nice to hear that a lot of people have similar probs ;-)
What I have done now, deleted all of my connetions features/partnerships and made all new.
For now (maybe until Monday...) it works, but now I dont get a folder on the desktop of my mobile device. Is this an optional setting? Can someone tell my how to do?

I dont believe that NOBODY has an help for this problem.
As of today, no Active Sync in any ways is possible with my phone. Even not if I make a new installation.
Also; I made sure that all Anti Virus and Firewalls do allow all 3 Active Sync Files.
What can I do else???

Another try for the specialists:
I have copied now my Outlook.pst to a different Desktop, installed there the Active Sync. I worked w/o prob. That means, the problem got to be with the Desktop.
Last try: Who can help?

drdurango said:
Another try for the specialists:
I have copied now my Outlook.pst to a different Desktop, installed there the Active Sync. I worked w/o prob. That means, the problem got to be with the Desktop.
Last try: Who can help?
Click to expand...
Click to collapse
Looks like you are on your way to finding the root cause. I would try the same computer but a different user to see if it is related to the user setting.

This is what I have done last night. 2nd user, installed OL new and also Active Sync.
Nothing. Same problems.
I restarted the Desktop AND the device several times.
Nothing.
But, when I came this morning, it worked the first time.
The second it failed. I will go and purchase a new Desktop for the thanks of Mr. Microsoft!

has anyone found a real solution for this problem?? mmy computer recognizes the phone a a disk drive bt active sync does nothing. any help would be greatly apprecated

I'm getting this too. Sometimes ActiveSync works, sometimes it doesn't. I can't figure out what causes it to work and not work...

Theres only two possible solutions I know of from all I've ever heard of the problem:
1. Settings-->Connections-->USB to PC. Also, I know the prompt asking you if you would like to use as a disk drive comes up if you've set your phone to be read as an sd card reader. If the pop up annoys you, try removing the SD card and trying again.
2. Hard reset.
Sorry if it doesn't seem favorable to you guys.

Windows 7

Hi
anyone installed windows 7 and synced their phone as i was thinking of doing so but need to have the sync avaliable, so question is does it work and whats it like?
cheers

I'm using Windows 7 on my desktop sand sync works fine.

what program are you using to sync? active sync? wmdc? I just loaded Windows 7 and it doesn't seem to sync.

sirooga said:
what program are you using to sync? active sync? wmdc? I just loaded Windows 7 and it doesn't seem to sync.
Click to expand...
Click to collapse
U should download "windows mobile device center" from Microsoft.

WMDC keeps returning an error
I installed W7 last night, and WMDC is really the only thing that I haven't got working yet. Each time I plug in my Tilt, I get the spinning circle, and then a message the WMDC has stopped working. I've rebooted twice. I'm going to do some more checking after work, but I was dissappointed when it didn't work. Beta is beta, I guess. I sent the reports.

maybe it depends on the built
i'm using 7000 and it works great.

nir36 said:
maybe it depends on the built
i'm using 7000 and it works great.
Click to expand...
Click to collapse
Can you let us know where you downloaded that version?
Thanks in advance,

orb3000 said:
Can you let us know where you downloaded that version?
Thanks in advance,
Click to expand...
Click to collapse
Here you go
http://technet.microsoft.com/en-gb/evalcenter/dd353205.aspx
Have fun

egzthunder1 said:
Here you go
http://technet.microsoft.com/en-gb/evalcenter/dd353205.aspx
Have fun
Click to expand...
Click to collapse
Thanks a lot mate!

crissg said:
I installed W7 last night, and WMDC is really the only thing that I haven't got working yet. Each time I plug in my Tilt, I get the spinning circle, and then a message the WMDC has stopped working. I've rebooted twice. I'm going to do some more checking after work, but I was dissappointed when it didn't work. Beta is beta, I guess. I sent the reports.
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Click to collapse
Turn your computer on with your device already connected. When I didn't do that, sometimes my computer gave that message you mentioned or my laptop froze all together.

Uninsatalled WMDC, and then reinstalled
Now it's good to go. I hope WMDC is more reliable under 7 than it was under Vista. It only recognized my phone about half of the time.

Just remove WMDC6.1 and reinstall it.

Windows 7 is MUCH better than Vista. there isn't even a basis for comparison.

i thought that 7 was using device stage to handle all of the stuff for peripheral syncing?? or is WMDC still going to be the only way?

Windows update
Manually run Windows Update when the phone is connected via a USB Cable.
Might work, it did for me under Vista, the only thing that got WMDC 6.1 working properly, even over BT.
Cheers
andrew-in-woking

Hi I am setting up Windows 7, can someone please confirm that you still need WMDC 6.1 and not the 'add device / printer'?
Many thanks, Windows 7 is rocking at the moment!

oo03sjw said:
Hi I am setting up Windows 7, can someone please confirm that you still need WMDC 6.1 and not the 'add device / printer'?
Many thanks, Windows 7 is rocking at the moment!
Click to expand...
Click to collapse
It's worked for me with a Wizard + Elf(in) (Touch and O2XDA Mini S)
I have a G1 now and it's only ever worked on an older build of 7. Microsoft must hate it being linux and all

I can get it to work with my Diamond without any problems at all.
But, it will not connect to my Sammy i200, I have narrowed it down to not showing as a WM device in Device Manager as far, all deleting Temp files, checking Outlook etc. still trying...

I had to un-install and re-instal WMDC (I downloaded again from MS).
I also had problems running RUU on W7 but updating the driver (to the older one!) fixed that.
W7 does seem better than Vista in just about every way - and it's a Beta!
Love it

Its now driving me mad. Why after all these years is WMDC such a pile of crap?
It won't recognise either i200 or the Diamond now. Drivers seem OK, but I get 'Error'. Unistalled again, installed again, now it hangs on 'Please wait while WMDC starts'.
Plug devices in my PC with Vista, both phones start straight away!
On windows 7, when I plug in My mobiler fires up no probs, Tomtom Homes fires up, recognises and updates no probs. Try to sync with microsoft useless!
Edit:OMG, how simple was that!
Unticked 'Enable advanced Network' in Connections USB to PC, and voila job done, sync both phones no problem at all!
happy chappy.....