Related
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?
Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.
i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble
us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.
THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.
I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.
Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.
Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.
I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance
My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.
No file ActiveSyncMode.cab !
Help
No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe
would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.
When I plug my TyTN II to my laptop or pc, The active sync icon starts to lookup, but after 1/2 minits i get screen that it was failed to connect. I have this problem since trying WM5Storage. Does someone know how to fix it?? Cause I want to upgrade to dutty's newest rom.
Ps. It does sync with my exchange server but not local with a pc or laptop.
You should check if WM5 Storage is activate (left soft key in the program screen), if yes you should deactivate before connecting with ActiveSync.
I don't know if you have to restart the device, probably yes...
Ciao.
Ensure that usb advance connection tab is unchecked in connection settings,
also you can sync when using wm5torage so you have to disable probably have to restart both computer and device.
If it doesnt work un-install mobile device centre and re-install again, ensure you back up your pims first.
See if it works.
It seems wm5torage mess something up in your connections
let me know if those works
Dear Sir
This is the fastest rom I have ever had in Kasier, whilst the Xt9 did not work but I have deleted it. I noted no issues from the functions I used to use.
Good work!!
leochan2005 said:
Dear Sir
This is the fastest rom I have ever had in Kasier, whilst the Xt9 did not work but I have deleted it. I noted no issues from the functions I used to use.
Good work!!
Click to expand...
Click to collapse
My friend told me I had a much faster rom in november and nothing compares to it
adreyanholley said:
I know this has nothing to do with the topic but Dutty could you make a rom for the Hermes because I love the roms but are not able to use them?
Click to expand...
Click to collapse
There are lots of great rom in the hermes forums, Maybe in he new years I havent got a hermes but I might do one for old time sakes. fingers crossed
I too am having problems sync'ing my Tilt. When I go to uncheck the "advanced network functionalilty" in USB to PC, I get "Failed to disable RNDIS to use Serial"
Please help!
I found an answer after googling "Failed to disable RNDIS to use Serial", where someone mentions a bluetooth COM entry they found and deleted that solved it.
So, I look, find a COM entry from when I was playing with my (old) bluetooth GPS, deleted it, and now I'm able to uncheck the setting.
Now to see if I can finially sync with my PC...
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Yankee802 said:
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Click to expand...
Click to collapse
I am also having trouble with Vista...But I am able to have my Tilt Sync on Windows XP. I think I might have an issue just with Vista but it appears that yours may be phone related. Have you tried a hardreset on your device?
alltheway said:
I am also having trouble with Vista...But I am able to have my Tilt Sync on Windows XP. I think I might have an issue just with Vista but it appears that yours may be phone related. Have you tried a hardreset on your device?
Click to expand...
Click to collapse
I have this problem in XP, windows server 2003, vista. Also on diffrent computers + laptops.
Yankee802 said:
Nope, can't establish a connection with my PC! I'm running Active Sync 4.5 on XP. I tried on Vista, only to learn that wont frigging work either. Any ideas?!
Click to expand...
Click to collapse
Did you find a fix yet?
Nope, I realy don't want to do a hard reset, but might friggin have to.
I was hoping to find another soloution.
I will say this, last time I was able to sync anything, it was my 8525 before I flashed a WM6 ROM, but I know it's not a WM6 - XP compatability issue, others here have no problems. I know Vista has issues, so I'm not even worried about that right now. My Tilt still has the factory ROM, and still others have the same setup with no problems. I can't tell you how mad I'll be if I do a hard reset and it still doesn't work!
Would be nice to be able to copy the pim.vol to/from the memory card and have Outlook be able to import the databases from it.
im having same issue with wm6 ever since flash but wing and mda still sync running wm5 think its some sort of hardware issue havent been able to find anything on it though if you figure it out please post..... by the way i tried hard reset didnt work
HTC TYTN - Not Synching
Hi all,
I have HTC TyTn, which was syncing fine with my laptop. recently it stopped synching. i thought it could be an issue because of the my OS. i have reinstalled my PC OS and it still doesnt work.
any solutions to make it work without hardreset as i have got a bit of data on it to save before i do anything with it.
SFProphecy said:
Hi all,
I have HTC TyTn, which was syncing fine with my laptop. recently it stopped synching. i thought it could be an issue because of the my OS. i have reinstalled my PC OS and it still doesnt work.
any solutions to make it work without hardreset as i have got a bit of data on it to save before i do anything with it.
Click to expand...
Click to collapse
Dunno, I had never witnised this problem. Always had synced with all my devicec. Try the HTC helpdesk and if they can't help you they will tell you a hard reset aswell
Unable to sync using USB...
When I sync using Bluetooth, all is fine & dandy. BUT. When I plug my Tytn II (MDA Vario III) into my USB port, it starts installing a new "Windows Mobile Remote Adapter" (I run Vista, with Vista SP1, BTW). This fails, with a message "The required registry key is missing"? I have tried removing any trace of Windows Mobile Device Center, reinstalling that, installed the MS driver update, no joy. Obviously,Vista being a Microsoft OS, it doesn't tell me WHAT THAT bloody registry key is/is suposed to be!!! Help?
Hi, my Fuze will not connect with active sync. it wont even be recognized on my computer so i cannot use it as a disk drive either. It does recognize that it is charging but wont connect! ive tried a hard reset and still no help. i cannot flash a new rom or anything because it wont connect! im not sure if it is the rom or not because it was working and suddenly it just disconnected and i cant connect since. is there anything i can do please help!
Only time i had this problem, was when i first bought the fuze. I had already had a kaiser sychned up w/ active synch. However i see now winmo has a device manager type of thing you can download, im guessing that will help using two devices.
did you or do you synch another winmo device on the same computer?
I have the same problemafter a reset. From the Start menu go to Settings and then select the Connections tab. Click on the "USB to PC" icon. Under ActiveSync uncheck the "Enable advanced network functionality". Active Sync should work properly.
ppfrank said:
I have the same problemafter a reset. From the Start menu go to Settings and then select the Connections tab. Click on the "USB to PC" icon. Under ActiveSync uncheck the "Enable advanced network functionality". Active Sync should work properly.
Click to expand...
Click to collapse
I arrived here fifteen minutes ago with the same problem of USB not doing anything.
I read this above but UNticked the "enable faster data synchronisation and then it worked. Some things drive you mad.
But still greatfull for the tip
Huib
I can no longer sync
Hi,
I also can no longer sync. I have just unticked the 'enable faster data connection' as suggested and it still doesn't work.
I bought a UK T-Mobile Vario 4 last week. I downloaded and changed the ROM to PROven ROM 3.1 a couple of days ago, and all was fine until this afternoon.
I have done a soft reset - not worked. rebooted PC - not worked. Ended partnership on Windows Mobile Device Center (I run Vista) - not worked.
HELP. I am a newbie and not technical, though I somehow managed to change the ROM after lots of attempts.
Any ideas anyone?
Thanks for your help
damian
benjaminbob said:
Hi,
I also can no longer sync. I have just unticked the 'enable faster data connection' as suggested and it still doesn't work.
I bought a UK T-Mobile Vario 4 last week. I downloaded and changed the ROM to PROven ROM 3.1 a couple of days ago, and all was fine until this afternoon.
I have done a soft reset - not worked. rebooted PC - not worked. Ended partnership on Windows Mobile Device Center (I run Vista) - not worked.
HELP. I am a newbie and not technical, though I somehow managed to change the ROM after lots of attempts.
Any ideas anyone?
Thanks for your help
damian
Click to expand...
Click to collapse
Sorry, I forgot to mention, the error message I am getting is:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device."
Any ideas???
Thanks
Damian
benjaminbob said:
Sorry, I forgot to mention, the error message I am getting is:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device."
Any ideas???
Thanks
Damian
Click to expand...
Click to collapse
I just had this problem last week! All of a sudden windows couldn't recognize the usb device. Very EASY fix. Reseat your Micro SD card, it worked for me the first try. Hope this helps!
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
I know the underlying connection is ok because the device will start charging from the USB cable when it is hooked up.
What can I do to fix this situation so I can flash to a new ROM? I do not need to save anything on the device... I have tried soft-resetting.
EDIT: Also when I list USB connected devices on the desktop PC, I see one called "Windows Mobile-based Device"
did you use a ram cleaner
i used a ram cleaner and my device dosent get recognised by pc.let me know if you find a solution.
padanfain said:
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
Click to expand...
Click to collapse
Have you tied going to Start/Settings/System (or Connections) and running USB to PC? Try unchecking 'Enable enhanced network' then OK back to the start screen and try reconnecting.
If that doesn't work, try a hard reset with the current ROM, and see if that fixes it. If so, you can then flash the new ROM.
If it still doesn't work, I think you can flash using a memory card or the Flash Drive without needing to access the PC.
padanfain said:
I am running WM 6.1 (Michyprima Full) and I wanted to flash to another ROM, however for some reason my phone will no longer connect to activesync on the desktop (tried two pcs). It can sync just fine via exchange.
Nothing has changed on the mobile device or the desktop; ActiveSync on the mobile device is set to allow connection via USB and activesync on the desktops is set to use USB to sync.
I know the underlying connection is ok because the device will start charging from the USB cable when it is hooked up.
What can I do to fix this situation so I can flash to a new ROM? I do not need to save anything on the device... I have tried soft-resetting.
EDIT: Also when I list USB connected devices on the desktop PC, I see one called "Windows Mobile-based Device"
Click to expand...
Click to collapse
Have you tried completely uninstalling ActiveSync from your computer, reboot, download and re-install ActiveSync. Its worked for me - sometimes the USB drivers become corrupt.
When I try and hit ok to commit the change of unchecking the advanced network functionality (it was checked before), the device just sits there with the spinning thinking wheel. Doing a soft reset and going back into the usb to pc shows the box still checked.
I will try a hard reset.
padanfain said:
When I try and hit ok to commit the change of unchecking the advanced network functionality (it was checked before), the device just sits there with the spinning thinking wheel. Doing a soft reset and going back into the usb to pc shows the box still checked.
I will try a hard reset.
Click to expand...
Click to collapse
I think thats the only answer at present- the inability to change the A/S settings on the device suggest something's got corrupted somewhere
I was able to get it to sync after a hard reset.
However, when I attempted to load Michy's light ROM the device rebooted and sat at "Loading..." with a white screen. The wrapper then said error connection failed.
If I soft reset the device it comes back to the loading... screen; if I hard reset the device, it comes back to the loading screen after the hard reset. How can I fix this?
blast. left the stupid sd card in while i did the first flashing.
Removed SD card, re-hard resetted, then re-ran the ROM updater.
Sometimes its OK, sometimes it isn't- just one of those little mysteries I guess!
Glad its OK now. Michy's Lite ROM is excellent
Solution for deleted active sync notification called replog
YES...you guys definitely ERASED your Active sync NOTIFICATION file called replog. As someone suggested...he ran his CLEANER...then the problem begun.
It is true that Hard Reseting the device will get you back that file, but there is an easy way to do it...I can't find the original article but this file I will post will RE-CREATE that deleted replog notification file that is needed by active sync to work.
So next time you try and clean-up...just make sure you won't delete any file named replog
To use this FIX, just place it on your SD Card and run the file. If you want you can create an icon at Windows>Start Menu>Programs>to whatever folder... that will work too for easy access.
Just a word of caution...DON'T RUN THE FILE MORE THAN ONCE...why? Because it will re-create the file again. Although it won't hurt in any way except eat up internal memory, but you don't want any duplicated file... right?
Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
adriciu said:
Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
Click to expand...
Click to collapse
Had you try other cables Sir?
NATF splash screen will remain there, because when you flash Energy ROM, it didn't contain splash screen, so it wouldn't be replaced.
I tried a different cable, as well as a different computer. On the new computer there was no previous activesync installed. This led me to belive that there is a problem in the registry somewhere, but I don't know what to change. I also installed the Activesync 4.5 several times. on the ald and new computer, but nothing helps. No firewall active.
Adriciu
<- same problem
Anybody has any ideas?
What about using other phones, if it's okay then the problem was on Your phone, vice versa.
In my opinion, to get phone connected, we must have Activesync (for Win XP) or WMDC (for Vista) installed, good cable (original preferred) and good phone condition (H/W or S/W)
Hope You solve it soon Sir.
I have reinstalled the ATT rom, but is still gives me a "USB device not recognized" message. So I think something is wrong with my phone. Is there any way where I can clean up the whole registry and start from a clean fresh phone?
Still not working.
I had a simmilar problem a long time back.... How I fixed it was I deleted that connection setting for that phone in activesync... Then rebooted...Try to connect it then... If it still doesn;t work, UNINSTALL activesync... reboot... reboot again for good measure.. then reinstall it... reboot... Then try to connect again.... a lot of steps, but it worked for me when I put a diffrent on an old phone I had...
OK, some updates. I tried syncing with another laptop and it is not working. I tried doing the same thing with an Apple comp and it doesn't even see it as an usb device. However I tried syncing wifi with my gmail account and it is giving me the following error message: "The configuration on your Exchange server prevents you from synchronizing. Support code: 0x85010004". So I think there is a setting I don't know how to change.