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Almost bricked !! really ! help needed before it dies !!!

Bonjour
I upgraded to WM6 (pdaviet) 2 months ago (I guess..), and problems started to appear a few weeks ago. First it just was hard to boot sometimes, had to reboot several times to get it up and running, but when it could start everything was fine. Then since yesterday, it became harder. And today, couldn't start it at all. Tried several times, and everytime the screen went melted, corrupted, like if it couldn't stand an o/c, but it always runs at normal speeds. I guess it has something to do with the battery and the way WM6 handles it (or at least the implementation we have on our prophet).
I tried to hard-reset, I left it a long time on the format screen (before the actual HR) and it handled it for long enough, but the same thing started while setting up WM.... too bad !
While writing this message I tought I could try to downgrade, and I did using AKU3.3-Jester-b1.
I had no problem while the phone was in guest mode after the HR.
Everything went nice during first step upgrade, but on final reset it did the same thing, and now..... it cannot start at all !!!!
Someone has an idea ? I own a G4 and it has the following roms :
IPL 2.10, SPL 2.20, GSM 2.47 (or something like that)
It won't charge (but my batteries are full, I've got an external charger), it won't start from battery nor from power, even if the battery is removed.
Damn, at least I guess I can return it like that to orange, since it cannot start one can't see the modified rom...
If anyone has a suggestion, it is more than welcome ^^
Thanks !
Niko

huh !
back to semi-life ^^
After a few hours left alone without battery or sim card, it started again...
but it still resets every few minutes, or the screen goes melted (actually its like white scanlines that fulfill the screen).
I'll try to leave it shutdown for the night, see if I can at least put the orange splash screens and rom back for warranty purpose.
But it now has serious HW problems, for sure. And my opinion is WM6 has something to do with that. BEWARE !
Another strange thing is that I now have to keep the reset button pressed for half a second to reset, where it reseted instantly before. Those devices really have unstable hardware.
FYI, it was almost brand new, as it was warranty-replaced about one week before I installed WM6.

lastnikita said:
back to semi-life ^^
After a few hours left alone without battery or sim card, it started again...
but it still resets every few minutes, or the screen goes melted (actually its like white scanlines that fulfill the screen).
I'll try to leave it shutdown for the night, see if I can at least put the orange splash screens and rom back for warranty purpose.
But it now has serious HW problems, for sure. And my opinion is WM6 has something to do with that. BEWARE !
Another strange thing is that I now have to keep the reset button pressed for half a second to reset, where it reseted instantly before. Those devices really have unstable hardware.
FYI, it was almost brand new, as it was warranty-replaced about one week before I installed WM6.
Click to expand...
Click to collapse
Hey LastNikita,
I had the same problem ! The white scanlines thing just after re-updating a WM6 version (pdaviet), because I was tired of the constant reset issue.. suddenly, the update went wrong, and I stupidly followed the "recovery" process, which tells u to remove the battery... bang ! screen went corrupted !
Like you, I tought it was over... but I noticed that if you connect your phone and PC with USB, and keep pressed power (ON/OFF button on side) + camera after reseting (little hole on bottom - press during 5 sec!), the PC recognizes a USB device (not the usual phone drivers...) at this moment, I launched the Jester 3.3 (step1) update, in order to downgrade from the ugly WM6 pdaviet... My phone was not yet fixed (still with white scanlines), but at least, I could hear again the WM "start" sound, the scanlines would also "move" across the screen borders when I touched the screen, which made me imagine I was on the calibrating process... also, while connected to PC, after a while, ActiveSync would launch, asking for 1st time synch... this kept me confident as the phone (software) seemed to be reacting fine although HW prob...
I completely charged the phone again (till green light) then kept on reseting the phone (until I hear the WM sound) hoping the lines would finish scanning and come back with the normal .. and guess what, it did !!! Of course, PIGHEAD as I am, I wasn't totally happy it recovered with WM5, so i digged for a better rom, and I can tell you I'm very happy with the smart1 (wizard version) which works fine, but still has some minor bugs as Live Messenger not working... but runs fine (specialy when pressing the ON/OFF button !
PS: Make sure the ALWAYS completely switch off your phone (ON/OFF for 3 secs) before removing the battery... it did happen again... when I stupidly trusted the "recovery" process, again !
DUHHHH !!!!
PS: at least, now you ALL know !
Kokiri

Finally ok for warranty )))
Thanks for sharing mate
I finally managed to downgrade to my original Orange rom, and I'm in the process of putting the original Orange splash screens back (I made the nk.nbf but I can't find the right utility to upgrade... "Update utility cannot open the requested file").
BUT I still have that HW problem afterall.... so I guess it still has to go back to warranty right ? This isn't a big deal since Orange is VERY prompt (I guess I'll get it tomorrow or monday morning, the delivery guy brings a new one and goes back wiv my phone, quite nice !), and I have a button which is stucked (from the begining) anyway ^^
While I'm writing this my phone is docked and synced, and it seems fine.... but, I guess, as soon as I will reset it will start over again.... I'll keep you posted.
Anyway, I'm no longer desesperate and that's good news (for me ^^)
++
niko

yip
ok, everything's back to original.
Actually, it works well when docked, but it freezes/melted screen as soon as I tried to use it on battery, so that I'm quite sure it has something to do wiv WM6.... I'll post that on some crossbow threads this weekend if I have time enough (there are so many of them now !)....
But once more, if YOU read this, keep that in mind.
Hope you guys won't have that kind of failure while trying it.
++
niko

confused
I am having the same problem except the screen showing white scanlines everything else is working on the handset. Could it be a LCD Problem?

Me too...
I have the same issue (black/colored vertical lines and a white screen). I think it has to do with upgrading to WM6 or with overclocking with batteryStatus, not sure. This are the suspects in my opinion....
Now I downgraded to WM5 but the problem seems to persist, I disabled batteryStatus and will see if the situation improves... crossing fingers

Uhm ... possible Overclocked!
I have read 3 threads with same errors!
how much was your highes clock? do you use it for navigation? long time on highest clock or only for speed up?

i dont have a problem with scan lines but with my prophet i use the scaling option and go max to 234 i also set to 234 when using certain apps.
is this damaging to my prophet?
at the moment trying to upgrade to PDAViet 4.0.0.0.3 with a world of pain but thats another topic!

Keyboard does not work after ROM Change

Hi all,
I read through a lot of threads and downloaded tons of ROMS for my TyTN II. Most of them were from dutty's or no thrills. Problem however is that everything seems to work, it is also very fast.
However after a while my (hardware) keyboard and also the buttons (e.g. sliding wheel and keypad on the front) does not respond anymore. When I click any of the hardware buttons the light goes on so it does react on the buttons, however it just doesn't do anything...
Did anyone else experience this issue? I will no try to switch back to the original HTC rom (6.0) since I have no choice but if anyone knows how to fix this?
P.S. I just noticed that all my buttons do not work, it is no hardware issue since It does work after a hard reset, might be caused by incompatible applications? (e.g. SPB phone or SPB theme)
Kind Regards,
Nico van der Linden

If a hard reset fixes your problem each time, then it sounds to me like a bad flash. I would try reflashing the ROM you are currently running. Make sure to hard reset immediately after the flash also.

ok thanks, I'll try to download the ROM flash again , and perform an hard reset directly after the flash. Hopefully this times the ROM update will go better.
Regards,
Nico...

Just my 0.02$:
I think this is related either to WM6.1 builds or to a hack/fix/setting that most custom ROMs use.
I flashed Dutty's Apr 01 ROM and i had this issue. Then i flashed Mobile Vista 1.3 and it happens again . So it's not present in just one ROM, or just in ROMs cooked by a certain chef.
By "issue" i mean every once in a while the touchscreen stops responding to clicks and the keys stop working (but the keys backlight comes on, so HW seems ok).
During this unusual behaviour i noticed that the device is NOT frozen - BatteryStatus updated it's CPU usage while the keys and touchscreen didn't respond, so only the input stops working, the system is ok.
I have a feeling this is a common issue, but people see it as a freeze, and think their processor is too loaded, and they don't report it.
EDIT: Oh, and i got flamed and ignored whan i reported this here: http://forum.xda-developers.com/showthread.php?t=385080
EDIT2: I have a feeling this will get a lot of attention soon, just like the time i noticed the Tytn II is underperforming, and the fact that's it's missing 3D HW support

RPG0 said:
By "issue" i mean every once in a while the touchscreen stops responding to clicks and the keys stop working (but the keys backlight comes on, so HW seems ok).
During this unusual behaviour i noticed that the device is NOT frozen - BatteryStatus updated it's CPU usage while the keys and touchscreen didn't respond, so only the input stops working, the system is ok.
I have a feeling this is a common issue, but people see it as a freeze, and think their processor is too loaded, and they don't report it.
Click to expand...
Click to collapse
The quickest way to get out of that situation is turn off the backlight and turn it back on again, aka power button...and your screen will work again.
Also I noticed that if I flash the radio again my screen taping problems go away.
Also sometimes flashing to the original shipped ROM and then flashing back to a WM6.1 ROM also works.

Well I do not have an problem with the touch screen, this always keeps working (although the device does get VERY slow sometimes) . 'Only' my hardware buttons do not work anymore (including the hardware keyboard). It is strange that it does work after a hard reset or an install of another ROM. However, also then it stops working after half a day or so.
It might occur as soon as I change the hardware button assignment but I am not sure about this yet.
However, if anyone knows a ROM where this does not occur (e.g. an original HTC WM6.0 ROM dutch or english) then please let me know which one. I just want a working Tytn II back and I do not care anymore which version .
Kind Regards,
Nico...
Ah by the way, when this problem occurs it does not go away anymore when I turn of the device. I also tried removing SIM, memory card and battery but after it is started again the problem remains. Only a hard reset solves it....

But I am a bit confused? Is there nobody else who get these issues???

yeah...
i can confirm all of your bug...
with Vega R8 italian ROM from UDK

Hardware keyboard problem: pressing s or h crashes phone

Hi all,
I've got a strange problem with my wizard:
When I'm pressing s or h on my hardware keyboard, pocket outlook crashes and the phone becomes extremly slow - in fact, it's unusable. Amazignly this only happens, when s or h are at the beginning of the sentence (as the first letter). All other letters are fine.
The problem came up a few days ago - but I don't know what I have changed in the meantime...
Im using TNT 11.0.2.0 ROM (WM 6.1).
Any idea?
Regards,
Rudi

Is it definitely at the start of the sentence only... or could it be when you haven't pressed another key for a while, wherever you are in the sentence?
There is the feature which runs send & receive when you press and hold S. I think H is help. There are other press and hold combinations too.
It is a long shot, but maybe it is related to that feature somehow? Maybe if that feature isn't working correctly it could cause the crashing whilst it tries to load that feature. In fact the first time it runs, it asks you to confirm a message telling you how it works. If that screen got to the back somehow, maybe outlook is left waiting for your input, but you can't input OK as it is behind the current visible screen.
Of course it might be something completely different....

I tought something similar but could not find out, which function will be startet pressing s or h.
So I did a hard reset and installed everything new, and after the hard reset, s and h work as they are supposed to do. This indicates, that some software I installed (and couldn't remember what software it was) installed a function which did not work properly.
Regards,
Rudi

Major problem with touch screen on Polaris

Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx

Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.

Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care

My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears

@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though

Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread

I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?

well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone

double post...mistake

I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)

[Q] Not-working screen, backup & fix?

I have not found the answer for my question anywhere on the net, so I will ask here, since this seems the place where people know what they are talking about regarding HTC Sensation.
Couple of days ago something went completely wrong with my Sensation. 1 moment im using it, no problem, put it in my pocket.
I get it out to use it again, screen doesnt respond AT ALL. I cannot unlock it by touch, I cannot turn if off (off button just puts the screen on 'sleep' and back again on 'locked'.) Volume buttons dont work.
I do keep getting all the messages, calls, whatever, I see everything happening, but cannot do anything.
As I learnt its either the digitzer that is done with it (why? nothing happen, it was just in my pocket, not hit, not wet, no cracks...), or its a software problem. (If someone have a idea what it is, you can jump in here and help me out).
But firstly, I would like to do a backup of all my stuff on the HTC. Ofcourse when I plug it in the PC it asks which mode it has to go in, tethering, usb device, sync, but I cannot choose this (touchscreen not working remember).
Is there some way to backup all my contacts, and stuff on the phone without being able to use it? The device is not rooted, so no nAndroid backup... (can I maybe to the root/nAndroid backup from the PC?)?
The thing with the 'pin' and contact in the cover doenst solve my issue, nor anything else I have found up until now. (Took also a look inside the phone, no connectors seem to be loose/broken..)
Any sort of help is very welcome since I do not really not where to start to fix this issue.

hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you

rzr86 said:
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
Click to expand...
Click to collapse
Yeah already had a look at this, this is the 'pin with contact to the back cover' I was referring to. This is not it I think (I tried already, nothing happened). But also in my case the phone doens't respond AT ALL on touch (in most cases that this method work, the response was bugging/late/blabla).

Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??

dborota said:
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
Click to expand...
Click to collapse
Don't think its possible, unless perhaps you have USB debugging enabled already?
If you do then perhaps it's possible to do juponut bear S-off, install clockwork mod or something and do a nandroid if you get the key presses right... But you say the volume keys aren't functioning? So that might not work.

Ok so with nobody to help for over a month, I just decided to do some stuff.
First I replaced the digitizer, new digitzer, nothing changes. Same issues. Screen doesnt respond, volume buttons neither, nothing works, power button just gets it off the sleep mode. (In bootloader Volume buttons work...)
So second, unfortunately lost all my data now, I did the factory reset. Result: nothing changed! Screen still does not respond, volume buttons neither, power button just gets it off the sleep mode.
What is wrong with this phone? Why does it not work anymore? All of a sudden it stopped responding, and these nor digitzer nor software seem the issue. What is it then?
Please help me out!