Battery problem? - Touch Pro, Fuze General

I've been using my TP for few days & I noticed that the battery level is not working correctly. Some times the level won't drop even after heavy usage, after a soft reset it changes (maybe from 60% -> 20%), after another reset it changes to 40%. Sometimes I charge it overnight but the level is full, after a soft reset it changes to 60%. Is this a software bug or hareware problem?

Mine has just started doing this too, after a month of working fine. Ironically, at the same time, the battery life seems to have improved...
Someone suggested to me that this is a WinMob6 issue, and that it can improve with more charging cycles and soft-resets. Something to do with the battery meter calibrating itself.

This is kinda troublesome as I can't know the exact power left. My previous TyTN II had this problem but I found out it was caused by the battery itself, the problem was gone after I change to another battery. Is this the same case? Anyone solved this problem?

Related

very bad battery drain issue :(

my o2 xda is running tnt wm6 for a long time now with no problems but recently my battery has started draining super fast like right infront of my eyes it drops percent numbers. i run battery status but that has never bugged the battery before. i also tried switching batteries with two of my friends and their phones run fine but mine drains fast. i have charged it with both the computer and the charger. it charges super slow and upon charging when i restart it the battery drops something like 20 percent or more instantly. could this be a virus? i factory resetted my phone and formatted my memory card but im still getting this issue. please any help would be much appreciated!
d3aded said:
my o2 xda is running tnt wm6 for a long time now with no problems but recently my battery has started draining super fast like right infront of my eyes it drops percent numbers. i run battery status but that has never bugged the battery before. i also tried switching batteries with two of my friends and their phones run fine but mine drains fast. i have charged it with both the computer and the charger. it charges super slow and upon charging when i restart it the battery drops something like 20 percent or more instantly. could this be a virus? i factory resetted my phone and formatted my memory card but im still getting this issue. please any help would be much appreciated!
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try other ROMs.
the fact of the matter is that ive been using this rom for so long without problems and this battery charger thingy just started a few days ago. could this be hardware problem?
Time for a new battery. Try nothing else until you have replaced it, with a new one, not one from another phone.
new battery really? u mean a battery from another phone doesnt do? and yes my battery dies very fast even my friends battery in my phone. cudnt this be a problem in my phone then? cause its his battery
Its definately a battery issue.
Check out this thread and I think you will relate: http://forum.xda-developers.com/showthread.php?t=353780
Then go to eBay and buy an new OEM replacement for like $10 shipped. I think I paid $8 for mine.
I personally think it is a bug.
On three separate occasions using various roms, my battery would drain from 100% to 0% in an hour. I would reset everything, recharge and it would run normal without problems.
I do not know what causes this but it does appear to be a software glitch, at least in my case.
try to hard reset your device and then test (after backup your data).
this can give you the clear reason (in case of the rom was running well with you).
good luck
try another radio!
i had the same issue, but it stop draining after i ordered the new battery
I suspect that it is not the battery or the unit.
its right said:
try to hard reset your device and then test (after backup your data).
this can give you the clear reason (in case of the rom was running well with you).
good luck
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Actually I am suddenly having the same problem with a brand new battery on a brand new Wizard.
I just loaded the newest Mfrazz Rom which seems to be fantastic in its applications, speed etc. however immediately on loading the ROM, my battery does get hot in normal use and drains to 30% in a normal day. I have even loaded the IRDA disable cab to no particular effect.
Is there some specific procedure to which you are referring for hard resetting the Wizard? I assume you don't just take out the battery?
Dead battery
Lithium batteries can be killed rather easily. I know from rc helis. Most mobile phones use lithium-ion batteries. Helis use lithum-polymer batteries but they have pretty much the same charactoristics. li-poly is a little more volitile, they can and will explode if you charge or discharge too much or too quickly. If you over charge, you kill it. If you over drain, you kill it.
If you are in a place where you get little or no signal turn off the radio. It will discharge quickly if it's searching for a signal. Also if you are not using the bluetooth or wifi turn them off, same thing. That's why they provided the Comm Manager. Try not to let your charge get below 20%. Definately don't let it run completely out or stay that way long.
A dead lithium battery will not hold a charge at all. Just like you see, the numbers dropping off quickly. It will charge fast too.
(Snot the battery)
licensedtoquill said:
Actually I am suddenly having the same problem with a brand new battery on a brand new Wizard.
Is there some specific procedure to which you are referring for hard resetting the Wizard? I assume you don't just take out the battery?
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Looking at it afresh, it isn't the battery which is heating up on installation of this ROM, it is the unit itself. The battery seems to be remaining at a comparatively normal temperature though the heat generation does drain it very quickly as I said.
Not sure that this problem has ever been addressed before on these boards? It may be something to do with not flashing to a manufacturer's ROM before flashing to Mfrazz's new one?
Has anyone ever seen these symptoms before?
In addition to some of the other posts ,you could check this :
WM6 may need to "learn" the battery levels again.
Try FULLY discharging & recharging your battery 3-4 times.
If this doesn't make things better, maybe you should check if you are running anything strange in the background...
jtrash said:
In addition to some of the other posts ,you could check this :
WM6 may need to "learn" the battery levels again.
Try FULLY discharging & recharging your battery 3-4 times.
If this doesn't make things better, maybe you should check if you are running anything strange in the background...
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Click to collapse
Lithium batteries don't recover like ni-cad. Spend the $10 and solve the problem. DONT EVER FULLY DISCHARGE A LITHIUM-ION BATTERY. That is the quickest way to kill it.
mr.incredible said:
Lithium batteries don't recover like ni-cad. Spend the $10 and solve the problem. DONT EVER FULLY DISCHARGE A LITHIUM-ION BATTERY. That is the quickest way to kill it.
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As far as I am aware it is difficult to FULLY discharge one of those batteries in the Wizard? The unit starts giving error messages when it gets to the 15% level and some time thereafter shuts most of its functions down to prevent this. Whenever I have had problems with these units getting hot and even discharging and shutting down, the battery level never seems to be at 0% when I plug it in again. I have never thereafter found any permanent damage to the battery.
I think we should address the problem which seems to be in issue here which is that somehting in the OS is causing the battery to discharge as opposed to replacing the battery and watching the problem continue. At least, that was MY problem.
I am obviously not saying batteries don't die. All I am saying is that for a lot of users, the problem may lie elsewhere. Meanwhile I have flashed back to T-Mobile and re-flashed the newest Mfrazz which SEEMS to be quite VoIP friendly and overnight the unit doesnt seem to have heated up.
since i cant order a battery from where i live i tried reflashing my phone and memory card and i think that fixed it. maybe in my case its an os bug. and yes i definitely have been treating my battery badly on discharging and over charging. thanks for the info
They are not that delicate if you know what kills em it's pretty easy to avoid. They don't develop a memory like the older ni-cads. if you are going to store one charge it first. They don't power drain by them selves unless they are in a device. Just don't leave a battery drained. Also they wont over charge in the phone. The phone will stop charging when the battery is full, and 0% is not actually 0volts. There are built in safeguards for the average user.

Charging times, why so long?

Has anyone worked out why it takes so long to charge. I ran mine flat twice and both times it has taken about 10 hours to charge. To me this is not acceptable. Is it becasue of the charger or the hardware on the phone? Both times the device has been switched off so nothing has been draining whilst charging.
laft2k said:
Has anyone worked out why it takes so long to charge. I ran mine flat twice and both times it has taken about 10 hours to charge. To me this is not acceptable. Is it becasue of the charger or the hardware on the phone? Both times the device has been switched off so nothing has been draining whilst charging.
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Click to collapse
Software bug with the charging and battery management. Try doing a soft reset after 4 hours and it will say 100% You may also have noticed that the battery appears to drain sprarodically - ie can stay at a level for some time and then drop by 3 or 4% or more. Again i beleive a software battery management issue.
I agree...shouldn't be taking any longer than an hour (in the car, 40ish minutes in the house). I'd hard reset to see if it would fix the issue. Unfortunately, that is a very big issue to have!
i have the same problem... 6 hours of charging time takes it to only around 89%. can someone confirm that theirs take the normal hour or so? thanks!
try soft reset after an hour, it should work..
the problem is (maybe) with the battery management, where it thinks, it's still charging, but the battery is full charged..
Druby said:
try soft reset after an hour, it should work..
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so u mean it is a software glitch?
i really don't want to have to get up every night and soft reset after an hour or so charging!
well..if you charge during night, it's OK, you can sleep..;-)
but you're right..SW glitch..
I think this need to be reported to HTC, cause power management is a really very important part of the system...
Cheers
thanks Druby...i tried what u suggested.... TP was charging for 6~7 hours but still at 89% batt....soft reset, then charge again... reached 100% in 20 minutes!
am very surprised this problem is not faced by more ppl....!
UR welcome..
I still hope, it'll be fixed in any future ROM..
..btw. did anyone write to HTC 'bout this..??
Druby said:
UR welcome..
I still hope, it'll be fixed in any future ROM..
..btw. did anyone write to HTC 'bout this..??
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Click to collapse
Yes.... have u?
laft2k said:
Has anyone worked out why it takes so long to charge. I ran mine flat twice and both times it has taken about 10 hours to charge. To me this is not acceptable. Is it becasue of the charger or the hardware on the phone? Both times the device has been switched off so nothing has been draining whilst charging.
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Click to collapse
That's insane, I only checked once when someone asked me how long it took to charge, and 2 1/2 hours after it had died on me, it was fully charged again. From absolute zero, wouldn't even turn back on, to 100% full battery in that amount of time (probably much faster, but I didn't bother to check it until they asked). To have your device take 4x as long, there must be some sort of malfunction, that can't be right. I assume you mean charging from a wall outlet and not sync'd with a computer.
Like i said in a previous post, i believe its a software bug. In 6 weeks of use, this has only happened to me once, and was after a deep discharge. Also many people have noticed an erratic battery level indication - ie it can be stuck on 96% for a while and then jump down to 92%. Also many have noticed that doing a soft reset can give a different battery level. If it was a hardware fault, resetting the device and hence rebooting the software would not result in suddenly getting 100% charge.
Indeed... I have the pitchforks, someone grab the torches, we're forming an angry mob and marching up on HTC with it.
ardsar said:
Like i said in a previous post, i believe its a software bug. In 6 weeks of use, this has only happened to me once, and was after a deep discharge. Also many people have noticed an erratic battery level indication - ie it can be stuck on 96% for a while and then jump down to 92%. Also many have noticed that doing a soft reset can give a different battery level. If it was a hardware fault, resetting the device and hence rebooting the software would not result in suddenly getting 100% charge.
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I have noticed this also, battery indicator works erratic way, and most probably is a driver fault more than a hardware malfunction...
Sometimes level increase 2-4% when softreset, sometimes increases 5-10% if chrging and softreset... but i beleave is a driver problem...
i sent an email to HTC about....
Cheers
My first TP set had problem where it could not fully charge. I notice that it gets really hot when using it even for a while. The vendor change another TP for me and the current one charge properly. After using it for 3 weeks, the battery performance also improved.
My Touch Pro need about 4-5 hours to bee fully charged
I use original charger from the box.
I still have this problem but the soft reset trick fixes it. Not good though. I have also sent a message to HTC.
BatteryPoll
Can you all post the HKLM\System\CurrenControlSet\Control\Power\Timeouts\BatteryPoll DWORD value, please...
Thanks...
mine is 500 in DEC or 1F4 in HEX..

Strange battery behavior...

Today when I woke up, the battery was 40%. Not TOO strange (I am not very sure how much I left it last night) but strange.
That is not the problem though. The problem is that 3 minutes later while I was playing some backgammon on the device (don't ask), the power was already 37%.
Since daylight savings today, must have confused a couple of apps in my device (notably Klaxon - will post in its thread for that), while I was playing klaxon I got some delays so what do we do? Soft reset of course.
This is where the strange thing happened... After soft reset, just a few minutes after the 40%... I got... 23%!
Anybody noticed something like that?
I usually don't let my batter go so low (li-ion batteries don't like low numbers), so I don't know if this is a known issue.
This is a common problem, check out the other battery threads. The battery maagement on this device is a little suspect. A soft reset usually results in a different battery level - some people including me sometimes find chargin stops around 87% however a soft reset will give 100%.
Hopefully a new rom update will provide better drivers.......but only if people are telling htc about it.
A full discharge in every 20 charge cycles is recomended as posted in other threads, in order to calibrate the battery indicator.
ok thanks man
That capping at 87% thing happens on my Elfin. When I softreset, it's 100%. Though it doesn't always happen.

Does battery status read accurately on your device?

In the Raphael Radio thread(http://forum.xda-developers.com/showthread.php?t=439566), someone said:
Antzor said:
Try soft resetting the device and see if the charge holds.
I was impressed mine was only down to 50% by the end of the day, but then i did a soft reset and afterwards it read as 28%
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I also have this kind of problem on my device, but not it doesn't occur every time on these situations. In further research, I find out only some of the batteries (I have 3 original batteries for the device) can't read accurately. Does anybody else experience this problem?
I also have this problem.
HTC support seem a bit oblivious to it however and gave me no help.
seems that after a few reboots, once the loss of charge seems to settle, ie only going down by say a few percent each boot, then it is stable, and once given a full to 100% charge, which can take more than overnight (if you leave the phone on - which it seems you have to, for this to work) then it holds a charge well.
Yep, same problem here as well. It seems to have started with me over-loading the battery. Afterwards it showed a bit of variation before and after a cold boot. However the differences are not that extreme (+- 5%). Also I noticed that temperature plays quite an important role.
Maybe also the battery % tweak has something to do with it, but I cannot confirm this.
Jouke74 said:
Maybe also the battery % tweak has something to do with it, but I cannot confirm this.
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I've also noticed this. But I think that the battery reading is never fully accurate and never was on earlier devices either. It's only the detailed percentage reading which is now possible on the VGA screen that makes us noticing it.
DeepThought said:
I've also noticed this. But I think that the battery reading is never fully accurate and never was on earlier devices either. It's only the detailed percentage reading which is now possible on the VGA screen that makes us noticing it.
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I always use other utilities to view battery status in percentage for years. On my previous devices, from Magician to Kaiser, percentage was going down all the time, but on Raphael, sometimes the percentage just freeze - It means, the percentage stayed on like 73% for serveral hours but after I soft-reset the device, the percentage reads 49%. So this problem is more than inaccuracy, actually it may be a hardware bug.
I've noticed that after charging my TP for around 2-3 hours the battery will be fully recharged, even though my TP is reporting it only being as low as 50 % charged. If I just unplug it at this point, and start using it normally, the battery reading is highly inaccurate and often freezes for several hours just to take a ~20 % dive later. However, if I do a soft reset after charging (no matter if it's fully charged or not) I feel I can get fairly accurate and consistent battery readings. Also, if I've been charging for ~3 hours, the battery reading may well say it's only 80 % charged, but after a soft reset it's gone up to 100 %.
So, for me, a soft reset after every charging period keeps the battery reading quite accurate.
I've been noticing the same problem with the soft resets from all my ROM flashing. I've also noticed that it pccurs sometimes when texting or using the internet. I'll send like one or two texts and my charge drops 5%. I guess the thing that calculates the battery charge uses some weird algorithm that doesnt work correctly when the phone is essentially idle.

Battery Level

I know there are a few threads on the battery levels being a bit random at times, but mine is really hacking me off.
It will stop at say 75% and just stay there, when I reboot its down to like 50% or less. Twice now its gone dead because I though it had plenty of charge but just wasn't moving.
Is it the phone or battery thats the problem or drivers or something - ps this is on a standard rom, no tweaks etc.
same here.im using romeos rom but it seems to be a problem with another roms to.the battery % stay (for example) 10 hrs 68 % and after reset dropt 5,10,15 % down . is it hardware problem or software ?
And quite same here... The case is a bit worse even. When I charge it from lo-bat warning to full, it sort of overcharges itself and might hang up even! I noticed this in two phases - 1) when I left my TP to charge during night, it was hanged in the morning 2) when charging from lo-batt and restarting at ~85% bat level, after boot up the battery reports something at 98% or something!
I have the same (all posts) some time I have 78% and make reset and now i have 89%. Which is real 78 or 89%!??
when I charge all night I have only 70-92% after 6 hours, and after reset 100%
For me this is unusable as I cant trust it without constantly rebooting which is not good enough.
Lucky for me its a second phone, so I'll flog it and think of something else.
Hi there!
I have the same problem, after charging over night. The battery indicator shows, that a battery is not fully charged. After short removing battery and rebooting it shows 100%. With another HTC battery it is the same. When I use another spare battery (not original HTC), it works correctly. But I dont like the spare battery, because it is hard to remove from device because of its sharp edges. I think, it is a HW problem of battery, or a problem of device.

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