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No Gps Device Problem!

I have an HTC Touch Cruise and have installed TomTom 6 that came with the device. When I start it up, however, I get the message "No GPS Device!" in the lower left corner. Any ideas about how to get the handheld to see my internal GPS? I really thought this should work as the TomTom software provided on the CD appears to be modified for the Polaris.

pdamd said:
I have an HTC Touch Cruise and have installed TomTom 6 that came with the device. When I start it up, however, I get the message "No GPS Device!" in the lower left corner. Any ideas about how to get the handheld to see my internal GPS? I really thought this should work as the TomTom software provided on the CD appears to be modified for the Polaris.
Click to expand...
Click to collapse
1 Run QuickGPS
2 Ensure that in Tomtom GPS is configured as other NMEA, comm 4, and 4800.

I have the same problem. Did you wait long enough? It takes about 10s or more to initialize TomTom itself and then he starts looking for a GPS device. And indeed I ran QuickGPS too, good practice

pdamd said:
I have an HTC Touch Cruise and have installed TomTom 6 that came with the device. When I start it up, however, I get the message "No GPS Device!" in the lower left corner. Any ideas about how to get the handheld to see my internal GPS? I really thought this should work as the TomTom software provided on the CD appears to be modified for the Polaris.
Click to expand...
Click to collapse
If you read the HTC documentation, you'll see that you've to first (before installing the TomTom software) run the QuickGPS fix application. After that, install your TomTom SW, your card. Normally you won't have to change anything to the GPS configuration. The TomTom SW come configured with "Internal GPS Antenna" and should work like this.
Of course you have to be outside when you run the GPS
Be patient the first time. My Polaris take about 2 to 5 minutes before initializing the GPS. After that, 10 to 20 secs is generally needed to initialize the GPS (cold start).

you've to first (before installing the TomTom software) run the QuickGPS fix application
Click to expand...
Click to collapse
I didn't run quickgps before installing tomtom and it works perfectly.
I reinstall TomTom and choose other NMEA, com 4, 2400.
I will also try with 4800.
In my case, the gps is incredible. It fix gps in 10 to 20 seconds.
Ziggy

pdamd said:
I have an HTC Touch Cruise and have installed TomTom 6 that came with the device. When I start it up, however, I get the message "No GPS Device!" in the lower left corner. Any ideas about how to get the handheld to see my internal GPS? I really thought this should work as the TomTom software provided on the CD appears to be modified for the Polaris.
Click to expand...
Click to collapse
Hi,
Mine works just fine. However, when I start TomTom I also get the message "No GPS Device!" bottom left. After a while it changes to "Waiting for a valid GPS signal..." This is typical if you are not receieving any GPS info because the device can't 'see' the satellites. On the bottom right of the screen you will see 5 'strength' indicators. Tap on this to bring up the next screen. At the top right there will be a battery strength indicator. Under this there is again a signal strenth indicator (with text 0 satelites). Tap on this and you should get the GPS Status screen. Tapping the 'configure button' should show the 'built-in GPS receiver' - tap Select to return. Once you move your device to a position where it can 'see' some satelites this will be shown on the GPS status screen.
In summary, the message really means 'no GPS signal' rather than no GPS device present.
Cheers
Michael

GPS not working, please help!
Hi my friends!
I can't get GPS to work on my TC!!
I know I have to run quickgps first, but ONCE I did, and since that I always get the message that it couldn't connect, try later. I know that there is a file here that I can install on the device, and I did it successfully, but nothing changed.
I have installed the program on the device, it prompted me that it will replace the existing one, and I ran it after a soft reset. Still can't connect.
What is strange for me, is that I have downloaded a program called sirftech, that can tell on which port my built-in device is listening on, but it couldn't find my gps device. It founds somethings on com7 and com9 but to no avail.
on com4 at 4800 nothing happens.
I also install iGO 2006 which is quite familiar here in Europe, but it also cant nor detect neither use any gps. I have been waiting for 20 minutes with this program to get the satellite data, but nothing.
I am lost here!
Anybody having the same problem?
Or my device may be faulty???

moire76 said:
Hi my friends!
I can't get GPS to work on my TC!!
I know I have to run quickgps first, but ONCE I did, and since that I always get the message that it couldn't connect, try later. I know that there is a file here that I can install on the device, and I did it successfully, but nothing changed.
I have installed the program on the device, it prompted me that it will replace the existing one, and I ran it after a soft reset. Still can't connect.
What is strange for me, is that I have downloaded a program called sirftech, that can tell on which port my built-in device is listening on, but it couldn't find my gps device. It founds somethings on com7 and com9 but to no avail.
on com4 at 4800 nothing happens.
I also install iGO 2006 which is quite familiar here in Europe, but it also cant nor detect neither use any gps. I have been waiting for 20 minutes with this program to get the satellite data, but nothing.
I am lost here!
Anybody having the same problem?
Or my device may be faulty???
Click to expand...
Click to collapse
My GPS run well on my TC. First of all, I think it is normal that the program "SirfTech" don't find your GPS because the GPS Chipset into the Touch Cruise isn't a Sirf but it is integrated into the Qualcomm 7200 (processor).
Now to come back to your problem I suggest you to redo the TomTom installation. But before, insure to uninstall the previous version (not apply as an update).
Uninstall TomTom
Restart your device
Run QuickGPS
Reinstall TomTom (from the HTC CD). Install it into the main memory of your device, not on the storage card !
Restart your device
Launch TomTom / configure it
Check the configuration of your GPS (into "Change preferences" => "Show GPS Status" => "Configure" (Select your GPS receiver)
Built-in GPS received should be selected by default. If it is not the case, choose this option
Go outside and wait 1 to 5 minutes (should be less). Normally TomTom will work.
Hope it help.

I had the same problem yesterday. The GPS had functionned well but suddenly it would not start anymore. Once I switched the unit off (press the on/off button for about 5 secs) and on again it worked without problems. Probably you can just do a soft reset by pushing the resetbutton.

Thank you for you answer!!!
I have never installed tom tom, because I already have another navigation software, igo. the problem is that i cannot run quickgps, it is saying "Connection failed. Please try again later."
I already downloaded and installed the quickgps found on this forum, but it is the same.
so does it make any sense installing any program until I can't run quickgps?
or should the gps work also without quickgps just slower at startup?
(offtopic: and why my device sometimes does start charging if I connect to usb cable, and sometimes it does not??)

moire76 said:
Thank you for you answer!!!
I have never installed tom tom, because I already have another navigation software, igo. the problem is that i cannot run quickgps, it is saying "Connection failed. Please try again later."
I already downloaded and installed the quickgps found on this forum, but it is the same.
so does it make any sense installing any program until I can't run quickgps?
or should the gps work also without quickgps just slower at startup?
(offtopic: and why my device sometimes does start charging if I connect to usb cable, and sometimes it does not??)
Click to expand...
Click to collapse
Which ROM are you using ?

Thank you for your post, but I have already tried both the restart and the reset button, but nor helped.
I am getting nervous.
But I have found a solution to my off-topic question: There was a check marked saying "Do not charge the device when turned on and connected to PC" In settings > Power. After I unchecked, it charges from usb even turned on.
I hope that my gps problem is so easy as well, but I just simply can't get it to work...
edsel said:
I had the same problem yesterday. The GPS had functionned well but suddenly it would not start anymore. Once I switched the unit off (press the on/off button for about 5 secs) and on again it worked without problems. Probably you can just do a soft reset by pushing the resetbutton.
Click to expand...
Click to collapse

Thank you, it is
1.25.405.1 wwe; dated 12/11/07
radio is 1.58.21.23
protocol: 25.65.30.04h
academic said:
Which ROM are you using ?
Click to expand...
Click to collapse

SOLVED!!!
Dear friends!
Thank you all for your kind help!
I have solved the GPS problem.
I am so stupid that I couldn't find this solution earlier...
So, Under Settings there is an option called External GPS.
It was not set up correctly. Now the GPS program port is set to COM1, the hardware port is (none), baud rate is 4800, and checkbox is checked, this is important. And igo is set manually to use com1.
Now iGO is able to seen 6 satellites from my desk near to the closed window!!
It is not yet found the position but it is working on it (i am patient as quickgps is still not working)
Thank you all and I hope I will help someone else later.
Moire

What device are you using? I have an HTC p3300 and have had this problem foreverr.

NO GPS Device!!! Please help
I bought my HTC TC yesterday. I previously used the Kaiser.
I've flashed to Bepe rom and then installed Tomtom from the CD.
I have not not been able to get any GPS signal yet.
I have read this thread but it still does not work. The yellow and blue icon on the GPS status screen doesnt move either. I have updated the quickGPS software but it didnt help.
I hve off course chosen internal GPS antenna in the configuration part.
Should I configurate the external GPS application or is it irrelevant anyway since I am not using it? and if yes how? What should be the settings (if this is relevant)?
Should I maybe change my Radio version? Can it help?
Please help
Thanks
Edit: After 2 days of trying it, no it works, I was ready to hard reset and installed sprite back-up. I have no idea why it did not work and why it is working now...
Anyway

my first polaris had the problem to get the position after 10-20 min outside a building , and then the sat-Bars on tomtom sat-konfig jumps around with every satellit forever. sometimes my car goes 347km/h ))). so when i press with my fingers hard on the back near the camera, it fixes the Position on gps. This seems to be a contactproblem between the gps-Antenna and the Receiver. I send it back, got a new one, now it runs like it shut.

it shut also run without quickgps, it only starts slower. Quickgps is just downloading a little database with the sattellites what are now in sight.
otherwise the gps-rec has to wait, to get all sats what are now on the horizon .
i think you have a connectionproblem to the internetserver from witch qgps get the data, if you can surf the internet with the polari, qgps shut download.
hope it helps
Piki

GPS Issues?

Having fixed my SMS problem, I now have another question.
Should the GPS work out of the box? I have added the googlemaps app but can't seem to pull up my location.
Should I try hard reboot? Any suggestions on how to get this working?

No, don't try a hard reset. First download the satellite updates from Quick GPS and then your device should pick up a GPS signal.

I had to set mine to com port 4 before it worked. Any slow baud rate seems to work.

My first fix took me over 20 minutes, now it's faster, but nothing compared with my HTC 3300.

Yer the GPS takes the longest to get the first fix...same with most devices....if its been offline for a while again it takes a little longer.
For example my holux bt321 says it will get a fix in 6 seconds....but the first fix was around 4 minutes.

On the Touch Pro I also had the same problem, I switched to the GPD1 port (???) and then I got a fix in Google Maps. The location indicated was a good 100 - 200 meters away from where I was though, so could the GPS be wrong? I had already downloaded the QuickGPS data before leaving the house 15 minutes earlier, so that should not be the issue.
What are the GPD ports anyways? On which port does/should the internal GPS communicate with WM6.1 / GoogleMaps?
Also, is there somewhere to enable or disable the GPS in the first place (not in the navigation software that is?)

How to test the gps?

What is a good program that works with the TP so that I can test to see if my built in gps is working correctly?
I have TOMTOM7 installed and the application works but I can never see any satellites.
I tried mapopolis but i can't seem to establish a connection to the gps.
I updated the gps info using quick gps.
What com port and baud rate does the unit use?
What settings should I have in the "external gps" settings?
Thanks for your help!

Use the attached program to test the GPS.
It will search COM ports automatically
But I guess you can know the port from the settings tabs "External GPS" icon if it's like Kaiser
Anyway, I will be of further use in like 4 days
pjmiebach said:
What is a good program that works with the TP so that I can test to see if my built in gps is working correctly?
I have TOMTOM7 installed and the application works but I can never see any satellites.
I tried mapopolis but i can't seem to establish a connection to the gps.
I updated the gps info using quick gps.
What com port and baud rate does the unit use?
What settings should I have in the "external gps" settings?
Thanks for your help!
Click to expand...
Click to collapse

ok it seems its on com 4 with baud rate of 9600.
ill put it by the window and see if any satellites come up.
The screen just right now says: GPS starting up
Edit: ok great I just got 3 satellites. I guess it works!

Great that it works
You need at least 4 though to get a fix
Kindly, post your radio info and your location and let me know how many satellites did you view (press up on dpad as the 1st screen shows only upto 8 and it can see more, hopefully)
pjmiebach said:
ok it seems its on com 4 with baud rate of 9600.
ill put it by the window and see if any satellites come up.
The screen just right now says: GPS starting up
Edit: ok great I just got 3 satellites. I guess it works!
Click to expand...
Click to collapse

posting the number of satelites you receive is a bit pointless.
This will depend on many factors such as
1) The number of sats viewable at any given time in your area (the sats are not geostationary and therefore move around)
2) The location of the sats during the test - some could be close to the horizon and therefore have a week signal
3) Weather conditions, cloud rain etc,
4) Terrain
etc
etc

Basically, you are right.
But if you are fast enough, you can test several radios in the same 10 mins.
And you can judge by testing in the same place which radio is better for GPS (Fix & View).
A mention of your location will be a referrence for others.
There's a thread with more radio fuss to hold such info to be useful in the future.

Hi pjmiebach - thanks for the hint and the software - I get 4 satellits (yellow beamer) but when I tryit again with Google Maps it finds no Satellite ???
Any explanation from yur side ?

as a matter of fact, on-board GPS works with just about any baud rate you select - so choose the fastest

peter7 said:
Hi pjmiebach - thanks for the hint and the software - I get 4 satellits (yellow beamer) but when I tryit again with Google Maps it finds no Satellite ???
Any explanation from yur side ?
Click to expand...
Click to collapse
errr It worked find with TOMTOM7 after taking like 15 min to find it's first fix. Never tried Google maps yet cause my data plan doesn't start until the 8th of Sept.

you can start google maps and check in the right menu for gps and tap that one so it uses the internal gps instead of internetconnection.
it is also a good idea to goto connectionsettings and wipe all existing connections as activesync wont require these and you can download them later from the provider website or by running the carriersetup

ok. ive broken something on my raph. gps was working fine when i flew up to sydneyim guessing ive fiddled with something (external gps setings) and now no worky. tom tom7 is set to internal. if i disable external gps gpstest pauses on com 3 but nothing. if i turn windows on. it stops on com 4 shows some progress bars but they are all at 0 ive soft reset. taken the battery out canter figure out whatsoever wrong. any ideas would be awesome

TT7 and google maps
My tt7 takes 2 - 3 minutes to get a fix.
Google maps takes about 10 secs.
If i start tt7 right after i used gm it takes about 20 secs to get a fix.
I'm gonna try gpsgate and changing the baudrate a bit, see if it helps.
I'll let you know.
** Edit **
GPSGate does the trick for me.
Buy it at your fav appstore and create a new virtual com port for all NMEA progs, go to tt7 gps settings select other nmea device, select the com you just created, at max speed.

com port problem
atreidae said:
ok. ive broken something on my raph. gps was working fine when i flew up to sydneyim guessing ive fiddled with something (external gps setings) and now no worky. tom tom7 is set to internal. if i disable external gps gpstest pauses on com 3 but nothing. if i turn windows on. it stops on com 4 shows some progress bars but they are all at 0 ive soft reset. taken the battery out canter figure out whatsoever wrong. any ideas would be awesome
Click to expand...
Click to collapse
My Raphael do the same but after hard reset will be work again.

mzperxfl said:
My Raphael do the same but after hard reset will be work again.
Click to expand...
Click to collapse
Me too! :-( No, I really do not enjoy hard resets...
Another nice GPS testing software is VisualGPSce. Be sure to get that.
I wonder if the problem was with QuickGPS. VisualGPSce was telling me that it "saw" 11 satellites, but wasn't able to lock onto any of them. I know that it had worked previously, but then I had a couple of days break and QuickGPS had updated it's data during that time. After the Hard Reset, I haven't used QuickGPS.
About the performance... seems to get fix quite fast, but looses them very easily too. I tracked today a half hour buss ride and I frequently lost the connection. (Sure it was not the most optimal situation...). Also the accuracy wasn't that good - well, either the GPS or Google Maps. actually VisualGPS showed that the GPS wasn't very accurate in following what was happening. The velocity would go to 0 only about 10 seconds after the buss had stopped at trafic lights or buss stop. Actually the buss frequently took of before the GPS showed us stopped. And then it was extremely slow on catching up. On Google Maps you could see the dot still advancing when the buss had stopped for that 10 seconds. Completely off the road - but that might as well be Googles error.
I do not have TomTom on this, but certainly the speed accuracy from VisualGPSce is not nearly as accurate as my TomTom 720.

Check also that the assisted GPS is not active.
If this option is actived, you lose the signal each x seconds.
To check this option I use Advanced config.
Note : I've a Diamond and one Raphael, same configuration, the Diamond find a fix into 40sec and the Raphael takes sometimes 5min!!!.

NLS said:
as a matter of fact, on-board GPS works with just about any baud rate you select - so choose the fastest
Click to expand...
Click to collapse
i find this to be true as well but the kaiser gps radio worked far better than this touch pro in every app I tried. I can put the TP in my car window and get a signal with random disconnects but if i put it in my lap i cant get anything. I could put the kaiser in my trun and be fine lol. Hopefully some upgrades to the radio software will be coming soon. Same result with me with .19 and .31

Hello,
I tested GPSTuner 5.4, VisualGPS, GoogleMaps and TomTom 7 and I have a strange problem... I installed thos programs after hard reset to be sure...
In the GPS information window the GPS position changes but the speed is always 0km/h and in TomTom or GoogleMaps my position on the map don't move...
Have you seens this problem ?
Any kind of solution ?
PLZ....
PS :
Where can I find rom &Radio version ?
What is your TomTom 7 version ?

Hello All..
this is my first post. I just received my TP today via Vodafone. I havwe sucessfully loaded on TomTom 6 and I have it working with the TT external GPS receiver.
can someone advise me whether the Touch Pro's internal GPS will work and if so, how do I go about setting it up.
PS, I only see 4 options in TT6, and none say internal.
Thanks in advance for any assistance

very bad gps reception

hello,
I have my tp for a while now, but didn't use much gps. now i tried google maps and tt7, but it takes up to 10-15 min. to get a fix. How is this possible?? I updated the latest quickgps, but nothing....??
thnx!

HardSPL your phone
Try another Radio

*huh*?
fireblade63 said:
Try another Radio
Click to expand...
Click to collapse
How is another radio supposed to fix this problem?! Afaik, the GPS-Receiption has nothing to do with the GSM-Radio nor its firmware....it isnt even controllable by software.

Radios will make a difference with your GSM/DATA strength, GPS reception, Camera smoothness, WiFi, and battery life.
This is what I've been living with for the past year with my Kaiser (and alot more members over there too).
Trying out radios along with ROMs to see which is the best mix.
Radios are not only firmware for the radio chip, it is for all what I have mentioned above, even sound in some cases would disappear.
Just don't forget to HardSPL your device.
You could also try GPSGate to aid GPS fast fix.
Monarch73 said:
How is another radio supposed to fix this problem?! Afaik, the GPS-Receiption has nothing to do with the GSM-Radio nor its firmware....it isnt even controllable by software.
Click to expand...
Click to collapse

Work around
Hey,
I was reading the tread here: http://forum.xda-developers.com/showthread.php?t=420933
I have the same problem, tt7 takes about 3 mins to get a fix.
Right after i use googlemaps (which gets fix in 10 secs) i start tt7, then it gets a fix in 20 secs.
Now i've installed GPSGate, created a new virtual com port with it and set tt7 to that port. Now I have no issues with tt7

Yeah, GPSGate work like a charm
zSpinner said:
Hey,
I was reading the tread here: http://forum.xda-developers.com/showthread.php?t=420933
I have the same problem, tt7 takes about 3 mins to get a fix.
Right after i use googlemaps (which gets fix in 10 secs) i start tt7, then it gets a fix in 20 secs.
Now i've installed GPSGate, created a new virtual com port with it and set tt7 to that port. Now I have no issues with tt7
Click to expand...
Click to collapse

Whats GPSGate? Why do you need to run it with tt7? Not sure what its used for. DOes it give faster connection?

oh great, so in other words. to get a function working reliably that should be doing it out of the box on these pricey phones, we have to spend more dosh to get it working.
my gps also works like cack... yes i have tried all the radios..
guess i am another sucker who has to go buy gps gate...

I bought gspgate, and now? what do I need to do?

RayB said:
oh great, so in other words. to get a function working reliably that should be doing it out of the box on these pricey phones, we have to spend more dosh to get it working.
my gps also works like cack... yes i have tried all the radios..
guess i am another sucker who has to go buy gps gate...
Click to expand...
Click to collapse
This is so stupid!!! I'm very angry with HTC. Don't they test in real life their products?!??! Damn it....

i think it is related to powersaving or the gps driver itself is bugging
when you turn off the phone and turn it back on and wait for like 5 minutes to get the gps doing its cold start it works fine. Then i quit tt7 and start it again .. still works fine.. 10 minutes later the phone suspends and i wake it up and suddenly there is no gps. then it finds a gps device and then it finds sattelites and then it got a fix (after way to long time) and then right when it fixes it looses the gps device ..
conclusion: this is has to be some powersaving which makes the gps device doing a cold start again while it is started allready.
i also noticed when you start quickgps and then exit it and go to tomtom it suddenly finds all preloaded sattelites ...
when running advconfig3 the assisted gps is turned off by default and i turned it on. Im going to put it back to default to see if it makes a difference

RayB said:
oh great, so in other words. to get a function working reliably that should be doing it out of the box on these pricey phones, we have to spend more dosh to get it working.
my gps also works like cack... yes i have tried all the radios..
guess i am another sucker who has to go buy gps gate...
Click to expand...
Click to collapse
maybe because it is a separate gps receiver... got nothing to do with radio rom nor driver.. the gps has his own..

i also think that, we have to wait for a new gps driver

This really does suck and shame on HTC

yeah, I sold my tytn 2 because of all the problems... now history repeats...

now I do have gps gate, and it sucks even more, what do I need to do, to get it better?

da_jojo said:
maybe because it is a separate gps receiver... got nothing to do with radio rom nor driver.. the gps has his own..
Click to expand...
Click to collapse
I just stuck the bit in about trying the radios etc because that is what so many people seem to think has an effect on the operation of the handset. If it has nothing to do with the GPS then so be it.
Does not change the fact that it works like cack....

da_jojo said:
i think it is related to powersaving or the gps driver itself is bugging
when you turn off the phone and turn it back on and wait for like 5 minutes to get the gps doing its cold start it works fine. Then i quit tt7 and start it again .. still works fine.. 10 minutes later the phone suspends and i wake it up and suddenly there is no gps. then it finds a gps device and then it finds sattelites and then it got a fix (after way to long time) and then right when it fixes it looses the gps device ..
conclusion: this is has to be some powersaving which makes the gps device doing a cold start again while it is started allready.
i also noticed when you start quickgps and then exit it and go to tomtom it suddenly finds all preloaded sattelites ...
when running advconfig3 the assisted gps is turned off by default and i turned it on. Im going to put it back to default to see if it makes a difference
Click to expand...
Click to collapse
Hi,
I had a similar issue with TomTom 6 yesterday.
I had set the Assisted GPS to ON using the AdvancedConfig program. Whilst i was driving, i would get a satellite fix for about 10 secs then it would get lost, resulting in TomTom suspending for about 15 secs, a fix would be found again, TomTom will come back to life, then lose itself after 10 seconds. This cycle repeated itself throughout my journey.
I then set the Assisted GPS back to its default OFF, did a soft reset and started TomTom again and it worked fine after that.
Could some of the issues we are experiencing be related to tinkering with the Assisted GPS setting?
M

BLL1989 said:
yeah, I sold my tytn 2 because of all the problems... now history repeats...
Click to expand...
Click to collapse
same here!

beh, still cant pick up a single satellite using tomtom7 the satellite lock page is completely blank, with a wheel spinning saying: "poor gps reception, are you in door?" (duh)
while i can acquire a lock using iGo 8, just takes a long time... in door

Touch HD GPS

Hi
i have read in a few other posts regarding GPS issues and Sat Nav software not working
now i have seen a few programs that 'kick off' the GPS and then runs the program and i have run these to no avail,
i was wondering if anyone else has not only had this issue but struggled to get it working, google maps seems to pick me up via GPS but tomtom is saying 'no gps device' go into settings within tomtom and set to internal gps device, and check gps status and no cannot see any satellites. i have had the phone outside inthe line of sight of the sky for an hour so me being inpatient isn't the issue, any help would be greatly appreciated
ta

I know with Tomtom and my HD I have to start Chartcross GPStest and let it get a fix first. Then I close GPTtest and start Tomtom. Once I do that Tomtom will pick it up within 30-60 secs. If I dont do that Tomtom will take 10 mins plus to get a fix. Ive tried several roms and radios and all behave the same.

hey thanks for reply
will give that a go
i have used a GPS test program that scans all ports and doesn't pick anything up, will try that one you suggested and see how we go thanks