SMS Problem - Touch Pro, Fuze General

I can't figure this out for the life of me. Whenever I receive a text message, it is always timestamped 4 hours behind. When I send a text message its fine, and when I receive MMS messages its fine too. I have have triple checked my time settings and it is set correctly, in my case GMT -5 Eastern US. Any ideas as to why this is happening?

BoldFace said:
I can't figure this out for the life of me. Whenever I receive a text message, it is always timestamped 4 hours behind. When I send a text message its fine, and when I receive MMS messages its fine too. I have have triple checked my time settings and it is set correctly, in my case GMT -5 Eastern US. Any ideas as to why this is happening?
Click to expand...
Click to collapse
CHeck you regional settings dude (not time&date).......also go into start>settings>phone>TimeZones(tab).....tick the box, the device should get the time & date from the network automatically.
This MIGHT not be present to select, aint got my Touch Pro yet

mrvanx said:
CHeck you regional settings dude (not time&date).......also go into start>settings>phone>TimeZones(tab).....tick the box, the device should get the time & date from the network automatically.
This MIGHT not be present to select, aint got my Touch Pro yet
Click to expand...
Click to collapse
Triple checked the regional settings, and I enabled the get time & date from the network already. Still, every SMS i receive is timestamped 4 hours behind...

Related

Is receiving emails while in stand-by possible?

I've noticed my TP doesn't receive emails when the phone is in stand-by, even if an automatic send/receive schedule is set. This makes it completely useless to me. I mean, what's the point of automatic send/receive schedule, if the phone will be in stand-by 90 % of the time (or for 2 hours straight)? Is there any way to get notifications of new emails even if the phone is in stand-by?
Thanks
Mine works
U have send and receive every 5 mns
Strange, it does work for me (on a POP account with auto send/receive every hour). E-mails come in at night, for instance. They just don't make the phone come out of standby or turn on the screen, but the white LEDs around the centre button provide a visual notification.
You could edit the notifications (settings -> sounds and notifications -> second tab -> new e-mail) for a more persuasive signal (vibration).
Are you referring to cellulair download or WiFi download? Remember that WiFi is disabled upon entering standby, unless otherwise configured using Advanced Configuration Editor. For cellulair download the right network connection must be selected if WiFi was used before. Are you able to receive emails on the proper automatic schedule if you don't put / allow the device to go into standby?
hotmail also works fine with the setting - update when message received (options set in windows live). In fact hotmail acts as a very good push service for those of you that want delivery of email as it arrives.
Hmm, thats odd. I have two IMAP accounts, and neither update when the device is in stand-by. I'm using 3G data connection to update. I sent myself an email, put the device to stand-by, and waited. Send/receive was scheduled for every 5 mins. After absolutely no activity in about ten minutes, I woke the phone. A little after that I get a sound & popup notifications of a new email. Also, the LED around the centre button start to flash. If I don't allow the phone to enter stand-by, it receives new messages as it should.
Well, at least it should work. I was afraid there for a while that this was a feature rather than a bug. Hopefully it'll get fixed with a ROM update at the latest. I'm using standard 1.90.401.1 WWE at the moment.
this was a problem we had with the kaiser....hopefully we dont have the same problem here...
Well, this is interesting. I turned off HSDPA/HSUPA (I have an upper limit of 384 kbps anyway), and enabled automatic send/receive when roaming. After this the auto s/r works also in stand-by. Good enough for me!
Hm hey guys,
I'm facing the same problem with my Raphael.
I get my emails forwared via MMS from O2 Germany. Problem that I just realized now, I only get them when I turn my phone on.
So if someone sends me an email at night, I get the MMS with it in the morning when my alarm turns on. Isn't too bad but still a little annoying - what can I do?

Incorrect SMS Received Timestamps on Captivate.

Hi all,
I have an unlocked Captivate running on the Rogers network here in Canada. Whenever I receive a text message it is timestamped for 3 hours earlier. If I receive a text at 8pm, it would show up as received at 5pm.
I have called Rogers and gotten them to reset me on the network. The problem still persists however. I was wondering if anyone else has the same problem as well. If so, are there any potential fixes?
Thanks.
Jedarius said:
Hi all,
I have an unlocked Captivate running on the Rogers network here in Canada. Whenever I receive a text message it is timestamped for 3 hours earlier. If I receive a text at 8pm, it would show up as received at 5pm.
I have called Rogers and gotten them to reset me on the network. The problem still persists however. I was wondering if anyone else has the same problem as well. If so, are there any potential fixes?
Thanks.
Click to expand...
Click to collapse
Is this consistent for all messages? How about MMS? I can tell you that the network will have little to do with it. The time stamp comes from your phone when it receives the message. There is no time stamp in the message payload itself. Check your time and date settings specifically time zone. Try changing it manually. Test it and then set it back to update from the network.
Thank you for the reply.
Yes it is consistent with all messages. I tried using chompSMS and on the message menu it shows the correct timestamp of when the message was received. However, when I click into the individual conversations, it shows the incorrect timestamp.
I have tried to set the timezone to Pacific (I'm in Vancouver) and then back to update from network but that still doesn't work.
Any help at all would be awesome.
Thanks.
Jedarius said:
Thank you for the reply.
Yes it is consistent with all messages. I tried using chompSMS and on the message menu it shows the correct timestamp of when the message was received. However, when I click into the individual conversations, it shows the incorrect timestamp.
I have tried to set the timezone to Pacific (I'm in Vancouver) and then back to update from network but that still doesn't work.
Any help at all would be awesome.
Thanks.
Click to expand...
Click to collapse
Odd. My guess is the network is setting it in a way your phone doesn't like. I would suggest this:
Set the time and timezone manually.
Clear all your current text conversations.
Reboot.
Get someone to send you some texts.
Jedarius said:
Thank you for the reply.
Yes it is consistent with all messages. I tried using chompSMS and on the message menu it shows the correct timestamp of when the message was received. However, when I click into the individual conversations, it shows the incorrect timestamp.
I have tried to set the timezone to Pacific (I'm in Vancouver) and then back to update from network but that still doesn't work.
Any help at all would be awesome.
Thanks.
Click to expand...
Click to collapse
I'm from Vancouver Island running an unlocked Captivate on Rogers, I calculated the difference between my time and the incoming timestamp and adjusted my time zone setting (GMT -3.00 worked for me). It's something to do with Rogers network, I had the same issue with my N900. Works fine now.
Download a program called smsfixtimes from market
Google the program to see lots of other people with same problem.
You can also use a messaging program called Handscent. It relies on when text was received, rather than the timestamp.
Yup, the guy above me is pretty much right. If you want to keep using the samsung messaging app that came with the phone, get the sms timefix from the market. I'm also in Vancouver using the Captivate (on fido). The problem I had with that is that when I would get a text right after I sent one (say at 5:25pm), if a friend sent me a text back within a minute of me sending the text, it would show up before my text in the thread.
That's why I gave up on that and went over to handscent sms.

Texting Issues

I had this experienced with three different JB roms today. I can send mms (pics) but I can't send plain text messages.
I get the "message not sent" error.
I did a complete wipe, etc. before installing each rom. Any suggestions?
dogg409 said:
I had this experienced with three different JB roms today. I can send mms (pics) but I can't send plain text messages.
I get the "message not sent" error.
I did a complete wipe, etc. before installing each rom. Any suggestions?
Click to expand...
Click to collapse
Does this happen with all text messages, or only ones that go really long?
Have you checked to make sure your APN settings are correct?
[APN][AT&T][MMS][HSPA+] Single APN for HSPA+ Speeds AND MMS - (Updated 8/21)
Ryo Misaki said:
Does this happen with all text messages, or only ones that go really long?
Have you checked to make sure your APN settings are correct?
[APN][AT&T][MMS][HSPA+] Single APN for HSPA+ Speeds AND MMS - (Updated 8/21)
Click to expand...
Click to collapse
It happens with all sms....even when I send "hi" to myself.
dogg409 said:
It happens with all sms....even when I send "hi" to myself.
Click to expand...
Click to collapse
Odd... Did you check the APN?
Ryo Misaki said:
Odd... Did you check the APN?
Click to expand...
Click to collapse
Yeah, I tried and no luck.....I am dumbfounded.
Ive been getting a weird message.. something like
"Android services has noticed you are sending a large number of SMS messages. Do you want to continue" Then it has 2 options..
Allow or Deny..
After it pops up the first time, it comes back after every 2 or 3 messages sent..
Its powered by Jellybeaned AOKP!
I found out some of the ported ROMs removed the message center option entirely under "Messaging" -> Option key -> "Settings". There should be a "Message Center" option which you should set to +13123149810. Since it's been removed from a couple ROMs sending SMS messages will not work. Anyone know of a ROM that still has this option?
rev3la7ion said:
I found out some of the ported ROMs removed the message center option entirely under "Messaging" -> Option key -> "Settings". There should be a "Message Center" option which you should set to +13123149810. Since it's been removed from a couple ROMs sending SMS messages will not work. Anyone know of a ROM that still has this option?
Click to expand...
Click to collapse
Scratch that I found out that from ICS and up they got rid of that option and replaced it with SMS Center which you can get to by opening the phone dialer and typing in *#*#4636#*#* and selecting -> Phone info.
Go to google and search for your SMS center number which should be based on the carrier you have.
Next, go to twit88.com/home/utility/sms-pdu-encode-decode
Scroll down to where you see SMSC, Receiver, and Alphabet size.
Put in the entire SMSC number, including the + sign into the box, leave receiver blank, change the Alphabet size to 8, and delete whatever is in the message box under Alphabet and hit Convert.
Now, on your phone go to the Phone info menu described above and scroll to the bottom and find the SMSC field.
Enter the first 16 numbers into that field and hit update.
Reboot your phone and you can now send SMS.
This fix is for people who have the proper modems flashed on there phones and can still receive texts but not send them.

Flashed to [ICS] 4.0.4 and now can't text

I'm on the AT&T network and can't send texts anymore after flashing to ICS. I can make calls and use my data plan but am unable to send SMS for some reason. I've tried almost every APN setting recommended by others and still nothing. Does anyone have any suggestions or has had a similar problem that they resolved?
rev3la7ion said:
I'm on the AT&T network and can't send texts anymore after flashing to ICS. I can make calls and use my data plan but am unable to send SMS for some reason. I've tried almost every APN setting recommended by others and still nothing. Does anyone have any suggestions or has had a similar problem that they resolved?
Click to expand...
Click to collapse
Correction. I can receive text messages but not send them.
*UPDATE 9/11*
So I found out the issue is related to the Message Center which you can access from "Messaging" -> hit the option button -> Settings.
After flashing to ICS I noticed that this option has been removed so I can't edit the message center. Are there any ICS or JB ROMs that still have this option available to the user? I need to change the message center number back to what it needs to be in order to send SMS texts.
27 views and no responses? Anyone?
After a BUNCH of research I finally found out how to fix this. Instead of posting a to the thread I found (since I'm still under 10 posts) I will post my copied instructions.
Go to google and search for your SMS center number which should be based on the carrier you have.
Next, go to twit88.com/home/utility/sms-pdu-encode-decode
Scroll down to where you see SMSC, Receiver, and Alphabet size.
Put in the entire SMSC number, including the + sign into the box, leave receiver blank, change the Alphabet size to 8, and delete whatever is in the message box under Alphabet and hit Convert.
Now, on your phone go to the Phone info menu described above and scroll to the bottom and find the SMSC field.
Enter the first 16 numbers into that field and hit update.
Reboot your phone and you can now send SMS.
This fix is for people who have the proper modems flashed on there phones and can still receive texts but not send them.

Messaging App

Can someone please tell me step by step how the heck one does a group chat on this phone??
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hi Thanks for getting back to me. I tried looking for the three dots but I don't have them when I open the messaging app directly.
I'm on OREO by the way. When I go to Messenger on the App info setting I see the three dots but when I hit it all I get is Uninstall updates.
I just went to settings, Network & Internet then internet settings DL settings for internet and MMS message says "Your device will now connect to the intenet for quick setup of internet and MMS services
I accept I see that something is DL but I can't find it. Where the heck is the DL folder. Is it asking me to set this feature up??
Ok so now it says set up complete. Now what??
O so I just restarted the phone. I now have the three dots but under advanced I don't see a group messaging tab
Still don't get it!
jaseman said:
Well, you need to open the app > tap on three dots in the upper right > settings > advanced > group messaging > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Click to expand...
Click to collapse
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
daisy192 said:
Hey Jaseman Please bear with me I'm coming from a Galaxy Note 3. When I go to my message app it does allow me to start a group conversation. When I pick my contacts for the message I want to send it does this but then it say where the message wil go " Each recipient will get an SMS message from you. Replies will appear in individual conversations"
That's not what I'm after. I want to send a group message with all contacts being able to see what everyone in the group is responding. Is this still possible??
Click to expand...
Click to collapse
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Still A No Go
jaseman said:
OK...wow...I see that you are working your way through things and getting closer.....
Now then, you need to open the app ((NOT the app in the settings menu for the phone itself...but the actual messaging app itself)) > tap on three dots in the upper right > settings > advanced > group messaging (right at the very top, tap on the words themselves) now another smaller window will open > click the toggle for "Send an MMS reply to all recipients (group MMS)"
Then when one person replies to your original message everyone you sent it to will also get the reply. [[Remember though to turn this off if you do not want everyone to see all the replies because this can load up everyone's texts with numerous replies.]]
Then just add as many contacts as you want/need to the message you are creating and then send it.
Try again and make sure you are in the correct place.
Please KUDO if I was able to help!!
Click to expand...
Click to collapse
Hey Jaseman thanks for your patience but I am following your instructions and I do not have group messaging under settings > advanced
This is what I do have after I open Messaging APP and touch three dots
Settings>Advanced and then my choices in order of appearance
Auto-download MMS
Auto-Download MMS when roaming
Use simple characters
Get SMS delivery reports
SIM Card Messages
Phone number
I was on the phone with T-Mobile and they were dumbfounded as well. Per them All my APN settings are in order. They actually brought up the specs to this phone to see if they were missing something. They mentioned that most folks are using Textra because they can't get the messaging app to work via MMS. When I try to send a text or picture to a group the MMS arrow appears and when I press it states
" go to settings and change your group messaging setting to group MMS" Yes I know this but I do not have group MMS . T-Mobile sent me to Sony Support and they couldn't figure out why I don't have the MMS Group under advanced either and recommended I reset the phone. Look I just installed a bunch of apps and transferred over my music and books from my note 3 so I am not in the mood to reset the phone yet again. I actually got the TEXTRA app and it seems to be working just fine so I disabled the messaging app. I just need to know if it's the APP or my phone.
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
jaseman said:
Well, that is certainly strange! I used Textra for a long time and it does work great. I just like to use the default apps when I can if they do what I need and the default messaging app does do everything I need.
Here is a screenshot of what mine looks like...
Sorry I was not able to help...well actually what I said was correct but I have no idea why this feature would be missing from your phone???
So when you look at the screenshot I have attached here...yours does not look like this?
I also use T-Mobile. So all of your network settings are correct?
Let's make sure...
Go to Settings > Network & Internet > tap on "Internet Settings" and a popup for Internet Settings says..."Your device will now connect to the internet for quick setup of internet and MMS services" and you tap on ACCEPT.
Then you should see a brief message saying "Download Started".
Then back on the original screen, up above Internet Settings is "Mobile network" and it says T-Mobile???
Tap on T-Mobile and at the bottom of the next window is "Service providers"...tap on this and you can choose either "Search networks", or "Automatic". If you choose Automatic you should get the message that you have been registered on the network. If you choose Search Networks it will disable your data temporarily and take a few minutes to find the network. Then you will have several choices under Available Networks and you should choose the top one 4G T-Mobile...there should be a check mark next to it. If you tap it it will say registered on network.
Now after doing all of this check your default messaging app to see if it has the same thing as my screen shot...if not...then I guess you can just stick with Textra.
Click to expand...
Click to collapse
I have everything except the first one Group Messaging
daisy192 said:
I have everything except the first one Group Messaging
Click to expand...
Click to collapse
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Daisy192, I had the same problem when I first got my XZ Premium. The pre-installed messaging app did not include Group Messaging in the settings just like you described. I don't know why to this day. In fact, I started a thread here about it when I first got the device.
I ended up installing other SMS/MMS apps from the Play Store to get by. None of them met my needs perfectly.
Then at some point, the setting appeared when I randomly checked. I don't know what caused it to appear there but since appearing it hasn't left.
There have been a number of "Carrier Services" updates from the Play Store that I've installed over time. The description of these updates is along the lines of improved carrier features when using the stock messaging app. So maybe that's what eventually enabled the Group MMS feature.
BTW, I'm on AT&T in the USA.
daisy192 said:
Followed your instructions and after tapping Available Networks T-Mobile LTE has the checkbox. Should it be T-Mobile 4G??
Click to expand...
Click to collapse
LTE is fine.
I happen to have the Customized UK version. I purchased it from the UK so that the fingerprint scanner would work without having to flash anything.
I figured that the UK speaks English the same as we do here in the US and that this would make all the features work without having to do risky stuff.
Now the US version...which I believe is what you have...should say LTE, whereas the UK version says 4G...they are exactly the same thing!
Also, the US version I believe has 5 signal bars in the notification area whereas the UK version only has 4.
The number of bars is irrelevant because the OEM's can manipulate them to look great in a bad signal area thereby deceiving the end user.
The real test is what your dBm signal strength is at any given time.
Anyway, I see you got a response from someone who also had this issue and it magically fixed itself...hmmm.
Maybe after some more updates from the Play Store over time it will do the same for you. You can always check now and then.
Until it does fix itself I guess you can continue to use Textra. You will get used to it and going back to the default messaging app may be too hard to handle anyway.
Yeah seems to be a real conundrum!
Jaden and my phone is the international dual Sim version. I wanted a working fingerprint scanner too.
I will continue to check to see if it mysteriously pops up
Hey Experts today I'm going to bite the bullet and reset my phone with the Xperia Companion. Besides the main issue of not having the MMS Group setting on my Messaging APP, I am having an issue sending video to a group even though I'm using the Textra app. I am able to attached a GiF, Photo or anything else but video will not send. Yesterday I used Movie creator for the first time and created a short 19 second video compiled of a few photos. I hit share and chose the Textra app and it proceeded to send the video but then I kept getting notification that it was unable to send. After trying several times I decided to enable the Default Messages App to see if it would send video to just one person and nothing. All I got was a message that it was 'SENDING" When I awoke this morning it was still "Sending". I have my brand new Canon SL2 set up to work via Wi-Fi with my XZ Premium. I can take video and pictures, edit and do just about anything without touching the camera but I was also unable to share the one video I shot with the Textra App. Am I doing something wrong? Will The Companion fix these issues?? Is there a limit to how long a video can be when using either Textra or The Message App. Is it my Carrier T-Mobile issue?? Any suggestions will be greatly appreciate.
There is a limit on the size of the file you can send over MMS and it is rather small compared to the average video file.
Hey jaseman yes was able to finally figure it out. Reset with Xperia companion went smoothly but still no sign of mms group under advance settings. I was able to tweak settings in text rather app to 100 and legacy this allows me to send video via mms

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