Ok so this morning I go to backup my phone since I haven't done it in 4 months. (I'm running an AT&T Tilt)
I open up the Sprite Backup program and set it to back up the phone. It restarts the phone (as usual) and begins the backup process on startup. Then, when it finishes, it restarts again but it won't boot up. It goes to a white error screen that says something along the lines of "A program with an unsigned cab has been installed" or something like that and says to "press the SEND button to reset the phone or any other button to cancel. This operation will delete all of your personal data and reset the phone to factory settings."
Uh-oh, I thought... So I hit another button because I don't want to lose all of my personal data. It stayed on the white AT&T screen with the R, G, and D numbers on the bottom right corner.
After resetting and taking out the battery and resetting again, nothing changed. So I popped the microSD card into my computer to see if SpriteBackup actually finished backing up the system. Hey! It was there, about 62MB in size and it was a whole file (no corruption), with today's date and the time that I backed it up. So I said, alright, let me just turn on the phone, press the SEND button to reset it, and then just restore the Backup file with SpriteBackup. I did it and it restored it, but after rebooting, the initial configuration screen for the phone kicks in again (the one that comes up when you first buy the phone) and it reinstalls the "stock" programs and settings.
Almost everything is back to normal, except:
I'm missing some contacts that I've added within the past 3 months.
I'm missing some text/MMS messages since May 19th...
In the "Remove Programs" windows, there are only 5 programs installed, the ones that come stock with the phone.
Does anyone know a solution? Or if there's a way to transfer my contacts/messages out of the SpriteBackup file to my computer, i might as well just wipe my phone clean, install an updated rom, and start from scratch.
All I need are all my contacts and my messages. Does anyone know where they are located?
Thanks in advance..
Related
Ok, so far I've dumped the ROM and uploaded the kaiser-HardSPL and all was going lovely. However, after most of a day of pretty much inactivity I find the device suddenly goes very slowly. By which, I mean it can take several seconds to draw the screen.
Thinking this might be a rogue application using up all the processor cycles, I poked it up the bottom with the stick. (While doing this the first time, I held in power and camera just to see the boot loader text, but then I did it again with no buttons held.) It's a Vodafone device but it sat on the Vodafone splash screen for about 2-3 minutes then spent longer than that on the Windows Mobile screen before eventually dropping me into normality.
Except it's incredibly slow normality - I clicked on "start" and after a minute, it's not done anything yet.
Next step is a hard reset unless anyone has any better suggestion?
Help!
I assume you've pulled the battery?
Never assume anything... The full answer is, "No, but I have now"... I'm not sure that's going to do anything more than a soft (poke up the bottom) reset though. I'm now just waiting for the splash screen to subside while I'm typing this.
Having left it half an hour, while it went into standby and after noticing that the clock had stopped updating, I'm of the opinion that the already slow device has got slower...
Ok between 1 and 2 minutes to move from the splash screen to the "Windows Mobile" screen.
Now there's a turn up... After a further minute or so, I get a message, which has now cleared and gone back to the "Windows Mobile" screen before I had chance to copy it here. Basically it said that it had failed to boot either because I'd turned it off improperly or I'd installed something that it was opposed to. I should press send (I guess the green button) to reset to manufacturer's defaults.
Since that's my next stage anyway, I'll re-poke it with the pointy stick and press 'send' when it pops the message up. I'll put my trusty old Nokia N73 into flight mode and take a picture of the message so I can transcribe it here for everyone's amusement.
More news as it breaks.
I've now hit the 'send' button so it's doing a hard-reset. Meanwhile, here's the text it showed me:
Code:
The device is unable to boot be-
cause either you have turned off
the device incorrectly or tried to
install an application from untrusted
source. Press SEND to reset your
device or press any other button
to cancel. This operation will delete
all your personal data and restore
the device to its factory default
settings.
Nice. Ok, I'm at the 'tap the screen to set up your device' screen now.
Wonder what triggered all that nonsense then...
If you're like the rest of us and tooling around the all the fun programs in this forum, there's no telling.
I tell folks on computers, "Every piece of software you put on a machine is a liability to the operation of that machine." We can say that applies to this nifty little devices too.
I've had my phone experience the same symptoms you have posted here. Luckly for me a battery pull fixed mine. Sounds like the luck didn't spread much. Sorry.
Keep at it though. And don't fret the crashes. They do happen from time to time when you play hard.
So, a hard reset and a restore of a backup (Yes, I made a backup a few days ago even though I've been in the trade 20 years!) later, I'm back to normality. All I've done that's weird is install pof's loader and I can't see that's anything to do with it. What I was doing at the time of the slowdown was trying to connect to the wifi network at work. I thought the networking had just got itself tied in knots somehow but as the machine was even mega slow to boot, I can't really see that. At least I can still get back to square one at the moment.
I just need to create a .nbh out of the rom parts I dumped yesterday so that I can recover from anything more major...
Meanwhile, if you do a 'boot loader reset', would you expect it to say 'serial' if the USB isn't plugged in?
I'm starting to wonder if there is a major bug in the WiFi of the Tilt. There are some other threads on AT&T's site about this, and my work with WiFi on this unit has been dicey. Hmmmmm...
The file 'start' cannot be opened. Either it is not signed with a trusted certificate...
I have no idea where to find this file and how to fix the situation. The error prompt pops up constantly and freezes my phone to where i have to soft reset all the time. I cannot do a hard reset on my touch pro as my friend got it wet on a canoe trip and the volume buttons are no longer of any use. It seems to only do this on newer roms as I can use the original ATT firmware just fine. I do not use a sd card to flash.
From what I've read over the internet I need this file's certificate or something or another. If this can be provided by anyone I would appreciate it. Thank you.
The message almost never has anything to do with certificates (if you're on a cooked rom, if definitely shouldn't). It usually means you have a bad shortcut, or an app is missing some files so when you try to launch it, it can't open. When do you get the message? What are you trying to start? Is it a program in the start menu, or is it something you're launching with a button.
You can always hard reset-clear storage will do it, and there are apps like sk tools that will initiate a hard reset.
It happens as soon as I turn on my phone. It's the first thing that pops up so it makes it really difficult to even do anything. I'll look around for that program for the hard reset. Thank you.
Ok, saw in the title that it's the program 'start'. Before you hard reset, look in your startup folder (\windows\startup). If there's a shortcut for something called 'start.lnk', try removing it (move it to your sd card for safe-keeping). You can also see what the shortcut points to by opening it with Total Commander, using the editor.
I recently downloaded a few games in cab form to install on my TP2. I was very uncertain about whether or not to trust the downloads (even though WinMo viruses are practically unheard of) so I decided to backup my phone before installing them.
I've used Sprite Backup successfully for a total of 3 times now, so I know what to expect during the process. I started the backup and noticed that it took an unusual amount of time to prepare for the backup (usually it's under 30secs, this took almost 2min >,<) before it finally reset my device. Upon reboot, guess what happend. Nothing. My phone loads, but the home screen and sense ui does not appear and my wallpaper is stuck to my lock screen wallpaper. The bottom touch buttons have been changed and are now buttons for my calandar and contacts, which don't even work. When I try going into the start menu, it comes up, but the only button is the Home button. The only things that seems to work on my phone in it's current state is the taskbar, which doesn't say much, and the task manager (most likely because it's integrated into the taskbar >,<).
Has anyone else had this problem? If so, what was your solution?
I've only had this phone a couple of weeks, so I'm kinda bummed it's already having problems. Your help is GREATLY appreciated.
So I've got a non-rooted HTC Sensation 4G (TMoUS) and the phone has been acting very weird. I finally called T-Mobile because data was working in 4G areas but not 2G areas. My apn was correct, so I couldn't think of a reason for it. As you likely suspect, guy had me power down to reprovision me.
My phone was taking forever to reboot (as usual - 3+ minutes) and the guy told me to pull the battery. At the point that I pulled the battery, I had the black HTC splash screen up. After I rebooted again, I only get to the T-Mobile "Stick Together" splash screen, the screen goes black as if the phone is turned off (no backlighting), and never to the black HTC splash screen anymore. The phone no longer responds to any key presses and to reboot I need to remove the battery.
I did the thing where I hold the volume button down and can access hboot. My issue is that I don't want to do a factory reset just yet. I want to get booted up so I can backup my SMS/Call Logs and whatever else isn't automatically backed up. I tried choosing the "recovery" option from hboot and get the red triangle with exclamation mark. By accident, I discovered that holding volume up and hitting the power button brings up an additional menu. It also shows some yellow text that says the following:
E:Can't open /cache/recovery/command
E:Error in /data/data/recovery/log
(Read-only file system)
I go ahead and select the "Reboot system now" option and see a message that says:
Success Rebooting by reasonem-00...
E:Error in /data/data/recovery/log
E:Error in /data/data/recovery/log
...and then it reboots; with no success, of course.
What am I able to do to backup or recover the data not automatically backed-up? Is there a self-healing or self-repair mode that stops short of wiping my data? What isn't backed up by the phone to Google and what is backed up to the SD card? It's a shame that the manual doesn't explain this crap. I actually can't even find a post that explains the options in the hboot menu and the potential repercussions of selecting a particular option. I'm at a loss here, sorry.
I know you say it's a last resort, but I would try resetting to factory using the stock RUU. If you still have these problems it maybe a problem with the NAND (I've seen similar problems with PCs but I don't know how reliable NAND is compared to regular RAM).
I just don't want to lose my call logs and/or SMS messages.
If my phone can make it to hboot, can't I use the SDK/ADB to somehow grab my /data from the phone?
I'm having a very hard time accepting that there is no self-heal or self-repair function for Android short of doing a factory reset and losing all but the data on your SD. There must be a way.
I'm having the same issue. HELP!
I know it's not helping with the current situation but I can recommend this:
https://market.android.com/details?id=net.cpedia.backup2gmail
it automatically backs up your call log and sms messages to your gmail account and can also restore it from there onto another phone.
If you had an htc sense account linked to your phone all your texts and your call log are backed up to the cloud automatically. If you send it for repair and it gets reset or replaced, add the sense account back to the new phone to get your logs back.
You can go to htcsense.com if you wish to confirm your stuff is up in the cloud.
Sent from my Leedroid Sensational Htc Sensation!
What if I do a factory reset on the same phone? I do have a Sense account but I don't see call logs and/or SMS on the site.
Hi, I have a toasted moto x play which I believe moto is responsible for, (bought on Amazon) but I'm doing volunteer work in Africa. I'm wondering if I can somehow salvage my phone with an Android upgrade or a custom rom (never done that). Ok here's what happened: My phone gave me a message that it was running very low on memory. I was super busy at the time and had to ignore it. When I rebooted the phone it came up with a black screen. However after rebooting about 3 times finally it came back. I cleared some storage removing pictures and Vids etc. However strangely the settings Icon had disappeared from the notifications bar. I then noticed that the home button and the multitask button did not work. I can get to settings from the settings app. But I can only run one app at a time and then back out of it as only the back button works. I was able to copy some stuff to Dropbox and back up my SMS messages before trying a factory reset. But then I found the factory reset button is greyed out! Google told me that some people have had this and solved it by removing their account. Bad advice. I removed my account and now cannot add it back. At least before this I could still access my mail, Google drive etc. I tried the factory reset by pressing the volume and power keys, and scrolling to recover mode. I get a message: Command not found.
Is my phone 'bricked'? It was running Android 6. I understand that 7 should be available soon. Is there any hope of manually installing such an update?