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MDA Compact II/ Charmer won't reset

Hi
We got a MDA Compact II for testing at work. Worked fine, but now the device is dead slow and needs ages to start. Soft reset didnt help and the main problem is we cant get the hard reset to work. From the manual it should be the Stand By Button + Reset Button pressed. But only thing that happens is that the screen goes black, nothing else. tried to hold it for longer time but no luck. It wont hard reset. We installed Mcaffee antivirus on it, it said it was the WM5 version but the uninstaller uses unload.exe which is not WM5 conform. Cant it lock the Hard Reset??
Anybody has a clue??
Thanks
Sascha

ollip79 said:
We got a MDA Compact II for testing at work. Worked fine, but now the device is dead slow and needs ages to start. Soft reset didnt help and the main problem is we cant get the hard reset to work. From the manual it should be the Stand By Button + Reset Button pressed. But only thing that happens is that the screen goes black, nothing else. tried to hold it for longer time but no luck. It wont hard reset. We installed Mcaffee antivirus on it, it said it was the WM5 version but the uninstaller uses unload.exe which is not WM5 conform. Cant it lock the Hard Reset??
Click to expand...
Click to collapse
Hard reset on the MDA Compact II / HTC Charmer:
Press and hold both buttons on the left hand side (camera and record).
Use stylus to depress reset button.
Release reset button - keep holding the two side buttons for a count of 4 or 5.
Press the green phone button (Send) to format the phone.

Thanks. So the manual of t-mobile is wrong

ollip79 said:
Thanks. So the manual of t-mobile is wrong
Click to expand...
Click to collapse
Yep - they give the instructions for hard resetting the old MDA Compact.

Jamin with Password Protected

Dear all .... please how to unlcok Jamin with Password Key Caz i Missed the Password Key ....So can any one tell me how to solved this problem .
respactfully

use wiki ... make hard reset

how to make hard reset?

Hold down the camera button plus the comm manager button, keep them pressed, and press RESET with the stylus. That's how you make a hard-reset.
Be aware that you will lose all data on the phone if you do it.

spv m600 problems

hi i recently bought an spv m600 from ebay, and it was brand new. the phone worked fine for the first few weeks, and then when i press the unlock button ie the power button to use the phone, i have to wait about 30 seconds till i can tap the screen, i have to do this everytime. Does anyone know how to solve this problem, thanxs in advance

i would soft or hardreset it
go into xda-wiki
and find what htc call your device and read up on it

Help!!!! O2 Orbit Stuck in Boot Mode

I installed HTC Home Plug In (to SD card), HTC Customizer (to SD card) and a battery indicator in the Windows Start Up File. These are all apps I had installed before on previous devices including my HTC 3470 and AT&T Tilt -with no problem. It shows the O2 start screen, goes to the Windows Mobile screen, vibrates and then starts all over again - screen goes blank, O2 sreen, etc. Any ideas on how I get out of boot mode would be great. I know how to do Hard SPL, Flash a ROM etc. However, I can't get it out of the boot mode to flash it.

hard reset, cant remember the key combo though :/ try the wiki

badaas said:
hard reset, cant remember the key combo though :/ try the wiki
Click to expand...
Click to collapse
Saw the wiki last night. it is holding down two keys and hitting reset button - hasn't worked yet but will keep trying

xchicagoan5 said:
Saw the wiki last night. it is holding down two keys and hitting reset button - hasn't worked yet but will keep trying
Click to expand...
Click to collapse
just keep the buttons pressed!
just like this:
1. Press and hold the both lower buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
2. Release the RESET button, but continue pressing the the other buttons until you see a message that everything will be deleted.. bla, bla, bla.

Fixed. Your advice and patience has helped. I was too fast and wasn't waiting long enough for the screen to appear!! Many thanks!

How to hard reset the Raph?

Hi, guys!
I 've just got a HTC Touch pro (O2 Xda diamond pro) from O2. I was not really satisfied with the branded Touch Flo 3d interface wherefore I tried to use the Diamond 3d Config Tool touchflo to put my device back to original HTC settings. But since these original UI was much slower than the O2 one(personal impression) I decided again to reset my device to use the stabdard O" branded Touch Flo 3d interface. Unfortunatelly when I change to keyboard mode I still see a HTC screen instead of the O2 screen.
Can you please help me on this?
I have also tried to hard reset my device, but foudn out that when I restart the device and press the VOLUME DONW and the ENTER key (on teh keyboard) the only thing that happens is that I see four color bars on the screen with some yellow numbers and text. THats all.
Please can you help me at least by telling me (maybe with photos) which buttons to use to hard reset and how the screen should look like? I have ofcourse checked the user guide, but I do not see the screen asking me whether I really want to do a hard reset (as described in the user guide).
Please help me on this!!!
Many thanks in advance!
Regards,
BBMG

Some would say RTFM or the Wiki before you post but I've been helped so many times here when I didn't deserve it I'll say volume down + enter + reset

Hi!
Yes, thanks for the tip, but I have ofcourse tried that and as I said there are just some color bars appear on the screen. BUt before they appear I see a message "No Image File!". SHould that mean, I cannot hard reset my devicè anyway?
Regards,
BBMG

Had same problem
Hi,
I had the same the same problem with my O2 xda diamond pro.
But I've solved it.
- turn on xda and wait ~ 2 min until all services run.
- press volume down
- press with a pencil with a soft tip on enter (round Button in center)
- hold everthing pressed (tricky)
- press reset button and wait until konfig screen aproache
- Follow messages
- Done
hold pencil with my mouth. Looks like circus act...

BBMG said:
I have also tried to hard reset my device, but foudn out that when I restart the device and press the VOLUME DONW and the ENTER key (on teh keyboard) the only thing that happens is that I see four color bars on the screen with some yellow numbers and text. THats all.
Click to expand...
Click to collapse
The enter key is the circular button under the screen, not the one on the keyboard

Still does not work
Many thanks for the tip. Yeah, it really looks like a circus act, but still does not work at all. First fo all I see a white screen (I assume that is the boot loader) saying "Loading ..." and short time after that I see a message "No Image File!". After that, I only see the following screen. Sorry for bad image quality. Took it with my old Nokia 6230i device.
Any tips?
Maybe there is someone who knows either from where to get an original O2 xda Diamond Pro image or how to setup the vertical screen that appears when the keyboard is open?
Text on the screen:
RAPH120
SPL-1.90.0000
MicroP-Raph (LED) v13
MicroP-Raph (KEY) v5
PSOC-Raph STAGE_CVT v0x36
Serial
Many thanks in advance!
Regards
BBMG

Is there really noone who can help me out?
Hi,again!
Does anybody noticed the same problem as I have described above?
Please help me out guys!
Thanks in advance!
Regards
BBMG

You did read that the "enter" button is the round button on the front and not the "enter" button on the keyboard?

you entered bootloader, that mean you didnt hold the "enter" button (circular looking, when plugged in you see lights around it) at front of the phone, while holding vol down and press the reset button

BIG BIG Thanks
Hi, again!
You, were totally right. I was too stupid to recognize the round button as the enter button, although it was mentioned already before.
Now, my device is restored correctly.
Thank You!

hmmm
i kinda got the same problem but i pressed the Circle Button + Volume Down + Soft Reset
.. always if i do so it hangs at the T-Mobile screen
the bootloader with Volume Down + Soft Reset works fine
... any tips what i do wrong or what i could do now ?
and btw dont install Nydiot Virtual Desktop on your raph