Is anyone having problems with Mail2Web over the past week? - General Topics

I am having multiple problems with Mail2Web and I am looking for responses as to who is also experiencing the same.
1. Server Busy errors in ActiveSync on my Windows Mobile device(s).
2. "My Email Settings" in Mail2Web's OWA is not working or is extremely slow.
3. PST Exporting is not working.
I have three trouble tickets in with them for all of these problems and they are not being very helpful. This has been going on for a week now and I'm starting to get the impression that they don't care. I am a Personal Exchange paying customer.

I'm having problems receiving push email on a free account, but everything else seems to be working. It might have been after upgrading to WM 6.1 though, and not Mail2Web.

Same here.
Since some days it works only seldom.

I seem to be having the same problem. I just upgraded to WM 6.1 and I entered in my mail2web Personal Exchange info for ActiveSync, and it works only for downloading my messages onto my device. But I just tried to compose and send a new message using my device and it's just stuck at Connecting....
Any ideas?
~maria

If you guys are looking to switch...feel free to hit me up. I offer Exchange 2007 account. Feel free to take a look at the thread in my signature to see what I offer.

Related

Battle of the Push services: emoze vs. mail2web

I haven't seen anyone come up with a good description of what emoze does yet, so I thought I'd contribute my own, and compare it to web2mail. emoze is in fact much more than just a pushmail service, it constantly is updating all aspects of Outlook (email, calender, tasks, ect). Changes occur almost instantaneously (<5 seconds via EDGE, i've timed it). Delete an email of your PPC, it deletes off of your computer. Change a meeting time on your computer, it changes instantly on your PPC. Everything remains in perfect sync at all times, as long as you have an internet connection on both ends. To reduce battery drain, you can switch to a periodic sync (every so many minutes), but obviously changes and email won't show up as fast then. Regular pop email pisses me off because there's no good way to reply to email you recieved through activesync. Emoze solves this. The only other way I know of to get this sort of service is to be a large business with a big, expensive MS Exchange server. If you manage your life with Outlook like I do, I highly reccomend this software. It works right out of the box (even though there's no box nowdays), just install the desktop PC software, install the PPC software, and it goes.
mail2web has most of the same features, with a few significant difference. It has better attatchment size (100mb) versus emoze's 1mb limit. However, the kicker for me is that you must use a mail2web email address ([email protected]), along with mail2web's desktop email client, to utilize mail2web. Emoze lets you keep your current email address, and your current desktop email client, giving you nothing to relearn, and better protection if emoze/web2mail were to go bankrupt and disappear overnight. Unfortunately, Emoze doesn't support all email clients, although they're working on it, so mail2web might be the way to go if you're running, say, lotus domino. I haven't actually used mail2web, so if I missed any advantages they might have, feel free to post.
Both services are free, so go ahead and try 'em. I have yet to recieve any spam from emoze. Don't know about mail2web though.
Emoze: http://www.emoze.com/en/HomePage.html
mail2web: http://services.mail2web.com/FreeServices/m2wLive/
odd first post wonder who he works for :lol:
the main reason I am using Mail2web and not emoze is because mail2web does not require me to have my own PC on 24/7 nor installing any client on my PC. Peace out
Trucido said:
the main reason I am using Mail2web and not emoze is because mail2web does not require me to have my own PC on 24/7 nor installing any client on my PC. Peace out
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Good point. That's a big plus for mail2web. Do you know some way to reply to your mail that makes it seem like you're using your normal email instead of a mail2web email address? I'd definitely switch if I could figure out a good way to do that.
You can do that, but you have to pay for it. That's how they get you to pay them.
does emoze support html mail? free mail2web accounts don't, because they have only exchange server 2003 running.
emoze has a pc client (outlook plugin?) which syncs over internet with the mobile version of emoze on my ppc? this is an advantage and a disadvantage:
the disadvantage has been mentioned - the pc has to run all the time.
but on the other side you are able to sync your mobile and your pc over air.
with free mail2web accounts you can only sync your ppc with the exchange server.
the mail2web email address is not really bad: within the settings of my usual mail account (arcor) i added a filter, which redirects a copy of every incoming mail to my mail2web account. that is not the finest solution, but better than nothing.
emoze battery issues vs mail2web activesync
i had emoze on my hp 6965 and on my htc x7500 and it works very nicely
the only few problems ive had is battery dies within 4-5 hours if the sync is allways on
also if you have pictures associated with your contacts it dosent transfer them back and forth i found, mail2web has no problem doing this
it really was nice to be able to push gmail over the air and have my desktop and ppc synced at the same time but if your pc looses connection ur off the air until you get to it and fix it.
mail2web is great since it keeps your battery life very long (i can have it on all day with about 2 hrs of talktime and about 20-30 emails a day) and still have about 30% left by the time i get home or to my car to charge it again,
but when you reply to messeges it dosent use the gmail address, which sux badly since i want it to use gmail,
the advanteges are you can hard reset your device and not worry about your info being lost or having to get home and save it its just allways on the server, which i like knowing all my data is safe,
ive looked into several other programs like pusheffect and i just couldent get it going so i uninstalled it,
the only other programs i found recently is the seven beta program, i downloaded it to my device and installed it even tho it says wm5 only supported, i had no problems running it on my wm6 unit, it works like a charm
and i get both my gmails, and my work email on it
my current setup is mail2web synced with activesync on my x7500 and seven for my gmails and work email,
also, the seven beta program does not notify you once an email comes in with any audio or the messege icon, it just shows
" [email protected] 1 unread"
so you have to keep looking at your unit from time to time to see if you have email,
push works great, alltho it seems like from time it takes it about 5 min's to get a messege,
I have frequent problems with mail2web
I have all mail forwarded to my gmail, then I have gmail forward everything to mail2web. Gmail frequently reports bounced messages sent to m2w. I'm going to try emoze. I suspect it will be a lot better. Since I have two machines (media server and tor box) on all the time anyway, that's no big deal for me, but there are other advantages to doing so.
purrfect said:
the only other programs i found recently is the seven beta program, i downloaded it to my device and installed it even tho it says wm5 only supported, i had no problems running it on my wm6 unit, it works like a charm
and i get both my gmails, and my work email on it
my current setup is mail2web synced with activesync on my x7500 and seven for my gmails and work email,
also, the seven beta program does not notify you once an email comes in with any audio or the messege icon, it just shows
" [email protected] 1 unread"
so you have to keep looking at your unit from time to time to see if you have email,
push works great, alltho it seems like from time it takes it about 5 min's to get a messege,
Click to expand...
Click to collapse
Thanks for the heads up for the Seven Beta, just signed up and have now stopped forwarding my gmail to my mail2web account, they can now function as two separate items with push on both. As for seven not notifying me when new mail arrives, i can live with that.
Edit
Just sent a test email to both accounts, mail2web won by 1 minute and the PPC went beep for each message
aak4 said:
You can do that, but you have to pay for it. That's how they get you to pay them.
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Click to collapse
Could you elaborate on this? I don't mind paying, but how would I set it up?

Mail2web not working..?

Has anyone had any problems with mail2web not syncing with MW 6.1..? Mine just stopped working this morning and I logged into my mail2web account and noticed they added changes to WM 6 users as your [email protected] was changed to username_mail2web.com and with theses changes it's still not syncing. This is driving me nutz as all my contacts are synced and 12 hours without syncing makes you loose all your contacts! Did I miss something??
My Mail2Web account works fine, pushes email to my phone fine. I've tested it out several times since I've been going back and forth between different ROMs.
Do you have the LIVE account which is free or the regular one. I have the live account and as of right now, its not working. I know alot of people at treocentral.com are having the same problem with treo 800w's as I am. Funny thing is it has been working flawlessly for the past week until this morning.
Raspster said:
Do you have the LIVE account which is free or the regular one. I have the live account and as of right now, its not working. I know alot of people at treocentral.com are having the same problem with treo 800w's as I am. Funny thing is it has been working flawlessly for the past week until this morning.
Click to expand...
Click to collapse
I have the free account, and just sent an email to it from my work corporate account and it went to my phone in a couple of seconds.
FYI - I have MRH 8.1 ROM running WM 6.1 build 20270 on a Hermes.
ok, weird how some users its working for and some it is not. Are you using windows mobile 6.0 or 6.1..? Also, are you using the WM 5.0 setting which have worked for me on WM6 for as long as I can remember or are you using the new setting that are listed on the mail2web site..? The difference is [email protected] vs. username_mail2web.com (which is listed for WM6 users) The big difference is when you use the WM6 settings it will not let you move on until you ad a domain which is ad2 for mail2web. Anyone elce having any problems?
Raspster said:
ok, weird how some users its working for and some it is not. Are you using windows mobile 6.0 or 6.1..? Also, are you using the WM 5.0 setting which have worked for me on WM6 for as long as I can remember or are you using the new setting that are listed on the mail2web site..? The difference is [email protected] vs. username_mail2web.com (which is listed for WM6 users) The big difference is when you use the WM6 settings it will not let you move on until you ad a domain which is ad2 for mail2web. Anyone elce having any problems?
Click to expand...
Click to collapse
WM 6.1, using the username format of [email protected] with no domain specified.
hmmm, ok thx. Very strange how my account is not working. I can view it and log in on their website but it just stays stuck on the syncing process on my treo. Strange.
Its now working. I had to disable the SSL. Something must be going on with their servers with some users. Buscuit, thx for the replys.
Just checked/sync'd mine ok. Not sure if it makes any diference but i paid for exchange 2007 account so my user name is [email protected] even though its hosted by mail2web.
I am however having issues with MX and "A" records, anyone here any good with that stuff?
I just emailed them about the problem and got this reply:
"Sorry for the inconvenience this may cause.
We are aware of the issue and are working with Microsoft to fix the intermittent downtimes that are occuring. We're sorry for any inconvenience and ask that you use your OWA to check your secure mail for now or disable your SSL option on your device to try to access the account."
Been struggling with this for a day or 2 now!

Windows Mobile 6.1 SMTP issues (MS acknowledged)

Thought you guys might be interested in this - credit to the author Matt
Windows Mobile 6.1 SMTP issues
18/09/08 10:37:37 am by Matt - 718 words
Categories: News
Do you have a Windows Mobile 6.1 powered device and use either POP3 or IMAP4 with SMTP? Have you encountered problems sending email or seen the error message below?
If the answer to either of the questions above is yes then read on as what you are seeing is actually a bug that affects all WM 6.1 powered handsets!
Background
I first discovered this problem a few months ago while using my HTC TyTN II. I have access to two Exchange servers but, as you'll probably know, you can only set up one Exchange activesync partnership per device. So for the other account I have to use IMAP4 and send over SMTP.
I've been using the setup for about 18 months and it works perfectly well for me, well until HTC released the WM 6.1 update for the TyTN II it did.
I installed the 6.1 update on the TyTN II and set up my Exchange and IMAP4 accounts. Was able to receive email with both accounts, no problem. All was well until I tried to send an email from my IMAP4 account (through SMTP). Upon trying to send mail I simply got presented with the error message above. I checked the account settings, they were all correct, but still unable to send mail.
I then restored the original WM 6.0 ROM to the TyTN II and the problem went away! This lead me to think that there was a problem with HTC's implementation of the 6.1 ROM. However later test revealed this to not be the case.
I set up my IMAP4 email on my new HTC Touch Diamond and was able to send one email, but subsequent emails then failed with the same error message. Deleting and recreating the account allowed me to send one or two more emails before it then failed again. One sending failed the account never works again!
So I contacted one of our friends at Microsoft to try and work through the problem.
Having worked with the guys at Microsoft for the past 6 weeks or so (including the top Outlook Mobile chap in the US) and having sent them my TyTN II to test we have discovered the following bug affecting ALL Windows Mobile 6.1 devices.
You can see more in the email excerpt from Microsoft below:
We are done with it and just checked in a bug fix last week to address what turned out to be a severe product bug that will affect all WM 6.1.x devices until they receive a fix or upgrade to WM 6.1.4. Your help both made us aware of the issue before it bubbled up through the forums and your device actually did help us debug the issue.
We are driving the issue with our response team and pushing to make a fix more broadly available independent of a device update.
More details on this bug:
Symptoms:
At some point sending e-mail stops working for a given e-mail account.
This will happen if the there is *any* failure to connect to the SMTP server – ever. After that point the user cannot send mail with that account again.
Recovery:
The user must delete their e-mail account and recreate it each time this happens.
There is no way to prevent this from reoccurring.
So as you can see, the problem is pretty severe and affects all devices with WM 6.1. The work around, if you can call it that, is to delete the affected account and recreate it.
I also suspect that this bug is related to the problem that many people report with GMail on their mobile and the reason why you must delete and recreate an email account if any of the account credentials change.
Microsoft are working on the problem at the moment and are hoping to make an independent update available. Let's hope that it will be available in that format rather than part of a full ROM update as I suspect that it will take time to filter through the manufacturers and the operator supply channels.
If you are affected by this issue then do drop me a line and I'll endeavour to keep you updated with the progress of the fix.
EDIT: Please see this post for a potential fix to the problem!
Posted by: Matt
[ Post Tags: smartphone news, windows mobile news, WM 6.1, SMTP Error, bugs, tracyandmatt.co.uk ]
lui2001 said:
EDIT: Please see this post for a potential fix to the problem!
Click to expand...
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Could you please provide the actual link?!
This rocks!!! I have been playing with other solutions (from MS, Tmobile, XDA, etc) for months, nothing worked more than a few days. So far so good!! ken
I have tried all patches and fixes suggested
as sais i tried all patches and fixes suggested still no result on my xperia x1 . upto now i noticed one time that my kpnplanet dutch account has sent my outbox. after a reboot/ system hang
is microsoft having a future update coming? i have spent many houjrs getting it to work..unfortunately without result yet...
tx for any advice
Are there any updates relating to this issue? I too was recently affected by this bug and it is very annoying.

Leave messages on Exchange Server

I helped a client set up a new Moto Q 9c last week using OWA synchronization. When she got to her office today and opened Outlook, none of the email came in to her Inbox. Is there a Leave mail on server option in Windows Mobile for mail coming from an Exchange Server, and if so, where would I find it?
Thanks,
Cathy
to my knowledge, it should be kept on the server anyway.. just like regular poutlook
she's getting all mail to her ppc and then it gets deleted from the server?
That's what I assumed would happen. If she leaves her desktop Outlook open, they come in there. Haven't heard back whether they're also coming into the PDA, but assuming so.
pclady said:
I helped a client set up a new Moto Q 9c last week using OWA synchronization. When she got to her office today and opened Outlook, none of the email came in to her Inbox. Is there a Leave mail on server option in Windows Mobile for mail coming from an Exchange Server, and if so, where would I find it?
Thanks,
Cathy
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Click to collapse
Hi Cathy, thats wierd, i use exchange email regularly and never had that problem. Did she accidentally delete the messages on her device and synced(which would explain the empty inbox)?
I use original 6.1 wwe rom and there is no option like that, im not that familiar with the Q9c, is that 6.1 too? WHen she is getting used to it, it might be safer to manually sync on her device instead of when items arrive, that way they are safe on the server, but does kind of defeat the point i guess lol.
I installed ActiveSync on her computer yesterday, synchronized with the Q, and after a couple of hours she said everything appeared to be working properly. Fingers crossed! Thanks for your response.

50 email limit - Windows Live Hotmail

Hey all,
I have a HTC Touch phone through Bell and have my hotmail account setup on it to receive emails from my account. The problem I am having is that it will only allow me to see the latest 50 emails.
Does anyone know how to change this value? Is there a registry hack/setting/etc that can be changed?
I saw one "solution", which was setting up your account through outlook instead, but then there isn't push, and that's why I use it.
Any help is GREATLY appreciated!
There is no solution to this as far as i am aware. I am using a different client to push hotmail to my trinity and had the same issue. All i could see was the top 50 messages in my inbox, as newer ones were deleted then older ones would synch across. Checking with them it was confirmed that the 50 message limit was imposed by Microsoft.
help
i am Sooooooo frustrated.
i thought i finally found the answer to my problems in windows live.
My wm6.1 phone is SOOOOOO unreliable when i need it to download/send emails.
I set up a hotmail account and configured windows live on my phone only to find out that i can only SEE MY LATEST 50 EMAILS!!!
WHY WOULD THEY DO THIS?!?!?!?!?
They create a solution to smtp/imap/pop3 problems in windows live and then they make it unusable for ANYONE!
What other solutions are available?
I will never purchase another windows mobile phone again. Apparently this has been a problem for a long time and they have yet to address it...
ugh
bakkaU said:
i am Sooooooo frustrated.
i thought i finally found the answer to my problems in windows live.
My wm6.1 phone is SOOOOOO unreliable when i need it to download/send emails.
I set up a hotmail account and configured windows live on my phone only to find out that i can only SEE MY LATEST 50 EMAILS!!!
WHY WOULD THEY DO THIS?!?!?!?!?
They create a solution to smtp/imap/pop3 problems in windows live and then they make it unusable for ANYONE!
What other solutions are available?
I will never purchase another windows mobile phone again. Apparently this has been a problem for a long time and they have yet to address it...
ugh
Click to expand...
Click to collapse
This isn't a windows mobile problem but a MS Live problem.

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