No sound on incoming calls - Touch Cruise General

I've had my Touch Cruise for a while now with no problems but in the last week or so I am no longer getting any ringtone sound for incoming tools.
Vibrate is fine but no sound is there, in the settings menu you can preview the ringtones without any problems but they just won't sound during a call.
Am I heading towards a hard reset/ROM flash or is there a quick fix ?

I had the exact same issue. Hard reset did the trick.
I own the device for a week now and did a lot of funstuff and installed a lot of applications, probably some 3rd party app caused this problem....

I had the exact same issue. SPB backup/restore did the trick.

Fantastic !.
Thanks for that guys, did a hard reset and all was well again.
Tried a backup & restore first but I think some rogue software was to blame as the problem persisted...
Now all is fixed. Cheers for the replies

hard reset shouldn't be necessary,
If you tap the speaker icon on the top bar it shows 2 speaker volume indicators. I suspect the right-hand one (ringer volume, as opposed to left one - speaker volume) was set to minimum (ie off). I've accidentally knocked the volume buttons on the side of the handset, turning the volume off before...

no sound orbit2 deaf
I'm new in forum...
I have same problem sound /no ringtone no voice during the call etc./just desapere after 5 min. I can't heare anything, but after reset everything is normal again fo about 5 min some time more.
I have tried couple roms. Same problem.
PLease help me.
Orbit2

tiger74 said:
I'm new in forum...
I have same problem sound /no ringtone no voice during the call etc./just desapere after 5 min. I can't heare anything, but after reset everything is normal again fo about 5 min some time more.
I have tried couple roms. Same problem.
PLease help me.
Orbit2
Click to expand...
Click to collapse
had the same problem, try a different radio. I am using murata at the moment.

any of you are using note2self??
I had the same problem and the culprit was that app.

Related

just upgraded to wm2005 but...

although i had sound at first it is now not working. I have sound when listening through earphones but no sound when touching the sreen or when a call comes through etc..
all relevent sound tick boxes are ticked
is this a known bug?
i have an o2 xda2 by the way
I am using the WM5 on XDA II for more than 3 months now (3 different ROMs) ... never have had any troubles with the sound
(But with AS, etc. )
I have the same problem also but it's worse with me. I don't have any sound at all and whenever I try to do an action with sound like opening a menu the device stop responsing for at least 30 seconds. As an experiment I downgraded my device to W2003SE and the sound came back so I'm sure that it's a software problem. I'v tried many different ROMs but without any binefit.
My sound sometimes is muted - it's WM5 behaviour that pressing and holding power button mutes device. Soft reset helps. I would like to switch off this behaviur but don't know how.
hey still prob with the bugs on freezing on wm2005...
i have problem too... same as u, so share something @ http://buzzdev.net/index.php?option=com_simpleboard&Itemid=59&func=view&id=23180&catid=26 ; we will solve this prob. cmon share up!
thanks!

Sensation sound stops working?

I've got klaxon installed, a few other apps. Some morninga my alarm makes no sound at all. Reboot phone and it works again. Tried other alarm apps, it is the phonea sound, not just klaxon. hoping it's software related.
Anyone shed some light?
Sent from my HTC Sensation using XDA Premium App
had same problem with sound ... especially when playing divx movies ... after a few minutes sound is gone ...
same issue with some games like talking tom cat ... after few seconds or minutes no sound ...
called htc about this issue .... they said the problem is known ... and it is a software issue ... we have to wait for an update for this
As long as it's known. Really giving me the ****s.
Sent from my HTC Sensation Z710e using XDA Premium App
It's happened to me a couple times as well. I had my volume at full and received a text message and the phone only vibrated. Had to restart the phone both times to get sound back.
Happing to me to all the time ..
You Can Fix it by calling voice mail .. seems to work or reboot.
Its happing to me all the time now .. really getting pissy about it.
I had this problem too, as I use my cell phone for my morning alarm. I was using the stock alarm. It only vibrated instead of making any other sounds.
After setting the alarm to snooze, when trying to change any other sounds the display would only show Media Volume and nothing else. Even attempting to change the volume in the master Sound Settings didn't work.
Placing a call to voicemail did allow me to change the Notification volume after I hung up.
Someone on the T-Mobile forum says it happens after using Voice Search: http://forums.t-mobile.com/t5/HTC-SENSATION-4G/Speaker-issue/td-p/890855 I used Voice Search as a test last night and I did notice that after hitting cancel I didn't hear the tone, but I didn't think anything of it. I think my sound went out before I used Voice Search for the first time?
Hope this gets fixed soon.
At least I'm not crazy.....
I'm having the same issue, and while I wish it didn't exist, I'm SO glad to see others with the same problem! I thought I was losing my mind. And even more than that, HTC says it's a known issue? Do they have any idea what it's related to? Before I master reset my phone....
I called T-Mo this AM and they thought I was NUTS! This is a raging pain in the behind. Is there anything to do to "work around" this issue in the meantime?
I <3 my Sensation, but this is a sucky problem.
My audio cuts out if I use the In-Car mode for Vlingo with the SafeReader feature on. Tried it a few times just to be certain and then I have to do the inevitable reboot.
Uninstall talking Tom and problem goes away,I did that and haven't had problem since
I have to think it's a sense issue. No talking cat app here and my audio always cut out when playing my videos.
Sent from my HTC Sensation 4G using XDA App
Same here no talking tom app and happens all the time calling vm will bring back sound.
No sound when trying to play Pandora (or anything)...happened only twice. Rebooted and it worked, but not sure what caused it other than Sense?
After about a week I only had this issue once (the first day I got it). Every now and then I'll hit the volume buttons to make sure it doesn't say "media volume" so I'll be able to wake up in the am.
Sent from my HTC Sensation 4G using XDA App
just happened to me :/
A little while ago I lost all sound(ringtone-notification etc) I called VM and no go. I than rebooted and still no go I then pulled battery and rebooted and the sound came back on but very weak(too weak to begin with) I then did hard reset and it seemed to go back to normal. I have missed numerous phone calls lately and it now appears that the phone was not ringing. I am having other issues as well a the moment. I called CS retention dept and they are replacing it but claim that the volume issues are not known issues. I guess I should have called HTC instead, but I have 6 days left on buyers remorse and since this is my third one (first 2 were unusable) I have got to make a decision to keep one and wait for update or just return and get refund. I really do like this phone and would be very hard for me to return for refund but this is what I may have to do.
DeezNotes said:
Someone on the T-Mobile forum says it happens after using Voice Search
Click to expand...
Click to collapse
I agree with that. It may not be the only cause of the "lose all sounds" bug, but it's one of them. I was able to duplicate it over and over, and e-mailed HTCs tech support with the following:
Me said:
Hello. I would like to report a bug which can be replicated in the HTC Sensation 4G handset for T-Mobile.
On more than one occasion I have lost all audio from the phone including ringers, sound effects from applications, alarm tones, etc. When this happens, on the main screen the rocker switch on the side of the phone adjusts the "Media Volume" instead of the Ringer Volume as it should. The only solution I've found is to restart the phone.
I am able to duplicate at least one cause of this issue on a consistent basis. Pressing the magnifying glass button while inside of an application causes the "Speak Now" dialog box to appear. Pressing cancel returns me to the application that was running, but all sounds stop working.
Follow these steps to duplicate the issue:
- From the main screen, press the lower left button (to the left of the "Phone" button) on the screen to go to the "All apps" screen.
- Select the "Teeter" game app that comes pre-installed on the phone.
- Begin playing Teeter. While playing, press and hold the magnifying glass button next to the edge of the screen (I was pressing it by accident with my right hand as I was holding the phone to play the game).
- The Google "Speak Now" box pops up over the game.
- Press "Cancel"
- Resume the game
- Repeat the process of holding the magnifying glass button until the "Speak Now" dialog pops up, and press cancel again
- All sounds from all applications vanish, and the rocker switch only adjusts the "Media Volume" from the main screen. Restarting the phone is the only solution I've found to remedy the situation.
Please advise as to when this issue may be resolved.
Thank you,
Me
Click to expand...
Click to collapse
I've already nearly missed my alarm because it was only vibrating instead of alarming, and it's irritating to have to reboot the phone anytime the sounds stop working. I hope they resolve this soon.
i have a same problem with sound phone,how to fix the problem? can you help me>

Suddenly no sound

This morning I woke up and the screen of my One S was on. When I checked why it was on I've seen that my alarm went off but without any sound.
I've checked my settings if I put my phone on silent mode but it wasn't. So I checked if I can play music, ringtones, videos etc. but still no sound.
I can talk on the phone no problem but the speakers for music, ringtones, notifications etc, just won't work.
I tried a factory reset and installed my custom rom again without any luck...
Any ideas how to fix this or do I have to send my phone in to get it fixed?
haven't had this happen, but did you try fix permissions from recovery
otherwise, if no one else has a solution you could try a nandroid restore
or, better--wipe all including System and reload fresh. Factory Reset won't clear System
or, just wipe System and reflash rom, I don't think data, which Factory reset wipes, would be the issue. not sure
Hugsy said:
This morning I woke up and the screen of my One S was on. When I checked why it was on I've seen that my alarm went off but without any sound.
I've checked my settings if I put my phone on silent mode but it wasn't. So I checked if I can play music, ringtones, videos etc. but still no sound.
I can talk on the phone no problem but the speakers for music, ringtones, notifications etc, just won't work.
I tried a factory reset and installed my custom rom again without any luck...
Any ideas how to fix this or do I have to send my phone in to get it fixed?
Click to expand...
Click to collapse
Mine did the same thing, if you press the lower part together you will hear it come back for a bit and then stop again. A wire has come loose inside is my guess, if you are a heavy data user and heated it up maybe? But I called tmob and got a replacement phone sent to me, but I am still upset about it since I only got this phone in april and I already broke it.
Same thing happening to me. I noticed that when I'm in a call though and I play music. The sound works but when I try to play any audio without being in a call it will not work
Sent from my HTC One S using xda app-developers app
EXACTLY my problem and I got my HTC One S new from Ebay today so sad
Any solution?
My girlfriend's one s started doing this today. Absolutely no sound. She can make phone calls no problem but ringtones, music, videos, etc. no sound.
Sent from my HTC_Amaze_4G using xda app-developers app
I tried to press the lower part together, didn't work though. I have not used data it was the first time I turned the device on ans boom no sound;(
I am not quite sure whether its hard or software related because you cam hear sound while in call but it got broken while my device was turned off being in a package....
Is there a way to route the sounds throughout the upper speaker?
Possible solution
Hi guys, my girfriend has an Htc One S and suddently this night the phone started to sound at verry low volume when she received a phone call. After a close inspection i realized that the sound didn't come from the lower speaker but from the ear (upper) speaker. Strange,no? I've tried the settings, reseting the phone ,but nothing... A after a while i've tried one last thing that actualy worked and spare us from a trip to the service. You have to place a call on the One S , answer that call., turn the speaker on and off again in the call then close the call. And the magic happens. Your sound is back again in the lower speaker(the loud speaker). All this indicates that it's a software problem. It's the first phone that i've heard reproducing the ringtone or player sound in the ear speaker. Hope this helps all you out there with a sound problem. Cris
C_Cristian84 said:
Hi guys, my girfriend has an Htc One S and suddently this night the phone started to sound at verry low volume when she received a phone call. After a close inspection i realized that the sound didn't come from the lower speaker but from the ear (upper) speaker. Strange,no? I've tried the settings, reseting the phone ,but nothing... A after a while i've tried one last thing that actualy worked and spare us from a trip to the service. You have to place a call on the One S , answer that call., turn the speaker on and off again in the call then close the call. And the magic happens. Your sound is back again in the lower speaker(the loud speaker). All this indicates that it's a software problem. It's the first phone that i've heard reproducing the ringtone or player sound in the ear speaker. Hope this helps all you out there with a sound problem. Cris
Click to expand...
Click to collapse
If ur phone is S3 and on JB, it is a bug that sometimes sound starts coming from earpiece (front speakers) instead of rear speakers. Check this thread
http://forum.xda-developers.com/showthread.php?t=2181592
Sent from my HTC One S using xda app-developers app
no SOUND!
Hi there!
Iam having a strange problem with all sense roms viper 2.2, trickdroid, etc. and a can't fix it and i really need some help!
the sound of the phone stops working, i have the original viper kernel, never changed, the sound does not work every where!!! the mp3 player, games, notification, and the keyboard tones when dialing a number... and this time it only took about 2h after a new clean install of the rom..... ? ? ? (iam lost)
i don'd now why it appends, but when it does, i have do restore a back up that works or re install the rom.
this as happened before, and i made a clean install i have tried wipe the phone app, wipe the caches, fix permissions,.....
please does some one have a clue?
EDIT 1:
what can i do? i always used venom rom, and all ok, now since my phone came form htc support, because of the home button problem (they changed the screen, battery and the chassis, and they fixed)
now i cant use the venom i have done 3 clean install and nothing(( ..... iam going to try the TrickDroid_9.1.0 and see, if it happens again iam screed
EDIT 2:
i notice that if i clean caches and install the bulletproof kernel it stays ok, for about 5m, then the sound goes way... ?!? there must be something that is interfering with the sound services?
just found out in other foruns, that if you press volume all down, and them volume up, the sound starts working again, but some minutes later, the same no sound
http://forums.androidcentral.com/htc...d-speaker.html now iam going to remove every app and see if theres one making the problem ... it will take some time . if anyone as a clue please help!
just removed all apps , the problem precisest.... goig to try trickdroid and see what appends, does anyone have a clue!?!?!??!
EDIT 3:
i tried the stock kernel and the bulletproff, removed all apps, tried 4 clean viperone s installs with multiples recovery's, tried a factory reset from the bootloader with the original recovery, tried with the trickdoid. and nothing works!!
what can i do please some one!?
no sound, after 5m of fresh install ? tried all roms, recovery, etc
some one please help! my problem is not with this rom, it is prefect., after-all my problem is bigger .
i have tried aosp roms and sense roms, i have tried different recovery's, and kernels, removed all apps, with all i have the problem...
a minutes after a clean install the sound suddenly stops working, especially if go to the dialer
i have to install a new rom or a restore, but +/- 5m after fresh install, the problem starts again
when i relock the booloader, with a twrp backup of the original rom untouched it shows a "security warning error" ? and wallways reboots to the bootloader
some one please!?!
Sorry for my Bad english. Maybe the connection of the speaker is not really fit. The speaker is mounting on the back bottom side and fitting with two flexible contacts. Try to press or shaking the cover when you get sound after it something in there is broking or not fit.
Sent from my One S using xda premium
SolidSnail said:
Sorry for my Bad english. Maybe the connection of the speaker is not really fit. The speaker is mounting on the back bottom side and fitting with two flexible contacts. Try to press or shaking the cover when you get sound after it something in there is broking or not fit.
Sent from my One S using xda premium
Click to expand...
Click to collapse
Mine had the same problem. I notice that the sound quality from the Rear speaker deteriorates day after day and so i took out the back cover and put it back again the sound seems working fine but on while playing music it just suddenly stopped and since then no sound at all from the speaker i even took out the back cover reinsert it again and again but to no avail. No SOUND.
wipe cache
This is a problem from flashing. If you reboot into TWRP and do wipe data once or twice (not just Dalvik and the cache, but also the .android_data), the sound will work. You could also try rebooting the phone.
I had this problem with the builds from the first week in July. I would just flash a later build (from TWRP be sure to wipe at least 3 times) then flash the latest build.
kearneyman said:
This is a problem from flashing. If you reboot into TWRP and do wipe data once or twice (not just Dalvik and the cache, but also the .android_data), the sound will work. You could also try rebooting the phone.
I had this problem with the builds from the first week in July. I would just flash a later build (from TWRP be sure to wipe at least 3 times) then flash the latest build.
Click to expand...
Click to collapse
remove the google play account and try now.
no sound
hi
my one s its on the same problem , i was thinking the speaker was death so i buy a new one on ebay , the firts day awezome my sound come back but at 3rd day again death no more sound.
pplupe said:
hi
my one s its on the same problem , i was thinking the speaker was death so i buy a new one on ebay , the firts day awezome my sound come back but at 3rd day again death no more sound.
Click to expand...
Click to collapse
I had this happen with CM. Never had problems after installing CandyKat.
fix
808phone said:
I had this happen with CM. Never had problems after installing CandyKat.
Click to expand...
Click to collapse
its confirm the solution its wipe cashe dalvik cashe and system reinstall rom i did it 2 times and presto the sound comeback i install viper 210
kbrontox said:
its confirm the solution its wipe cashe dalvik cashe and system reinstall rom i did it 2 times and presto the sound comeback i install viper 210
Click to expand...
Click to collapse
The problem I had was that I did have sound, then all of a sudden in the morning the alarm had no sound. It was random.
update
I was cheking a new speaker the loud version of eBay when I turn on the phone no sound I check everything and I see some scuff on the metal where the speaker touch the board I clean all and disconnect the battery for 20 seconds and the sound come back I hope this can help
****** also check the upper speaker my cel has alot of dust the problem its you need to tear down the phone its very simple are just are 8 screws 4 little flexes just be careful whit the camera glass hehehee.
i think when the dust block the conection whit the board this fails also the lower speaker do the same problem.

Whatsapp Voice Calls Too Loud!!!

Hey All,
I have a problem with Whatsapp voice calls, the volume of the conversation on the earpiece is too loud even on the lowest setting, I have to put the phone away from my ear in order to hear.
This is only on Whatsapp Calls. In regular phone calls and Viber calls it is normal and I can lower the earpiece volume normally.
Anything I can do to fix this? I tried uninstalling and reinstalling a different version of Whatsapp but it didn't fix the problem.
Any app that can lower the volume even more?
Thank you kindly in advance.
I think it's not a Whatsapp problem. I just noticed that Viber calls are also loud!! It seems that's a problem affecting data calls only.
If i restart my phone the problem goes away for a few minutes and then comes back.
Very frustrating...
mine does the same. I don't use viber, but whatsapp sure is loud. I actually noticed call volume doesn't affect whatsapp call actual volume. As you say it's too loud at the minimum, but it's exactly the same even at the max. It's like it's stuck at max volume, and lowering call volume in the phone doesn't actually affect real whatsapp call volume. is this your case too?
The volume in Whatsapp might be based on 'Media' volume setting instead of call volume setting -- of course, this would be a bug as well. Try reducing the Media volume level before or during a call and see if that helps. Settings -> Sounds and vibration -> Volume -> Media. Hope it resolves your issue.
android_8 said:
The volume in Whatsapp might be based on 'Media' volume setting instead of call volume setting -- of course, this would be a bug as well. Try reducing the Media volume level before or during a call and see if that helps. Settings -> Sounds and vibration -> Volume -> Media. Hope it resolves your issue.
Click to expand...
Click to collapse
That was my first thought too, unfortunately none of the volumes have effect on the whatsapp call volume..
Yes it's exactly the same thing. I also tried lowering all the volumes like media and call and ringtones... i even performed a restore to factory settings to no avail. Very annoying!
you can change that in settings
angelo27093 said:
you can change that in settings
Click to expand...
Click to collapse
Change what in settings?
We mentioned that we tried lowering all the volumes from the settings. Is there any other setting to change?
Furthermore i noticed that sometimes if i make the Whatsapp call, there is no problem. But if i receive the call and answer it, the volume will be stuck on loud.
Please someone help.
Thank you.
I'm having this problem too. Extremely frustrating and I'm considering returning the handset and getting something non-Samsung because of it.
---------- Post added at 12:38 AM ---------- Previous post was at 12:27 AM ----------
Tom_qwerty said:
I'm having this problem too. Extremely frustrating and I'm considering returning the handset and getting something non-Samsung because of it.
Click to expand...
Click to collapse
PS I have contacted WhatsApp customer support and they don't seem to be able to help - it appears to be a Samsung bug.
What can we do? Wait for a software update from Samsung?
no hints?
Well it seems that the recent Samsung Firmware update released this week around 300MB solved the issue, fingers crossed.
I'll keep testing though... and will report back.
Same issue here but with S4 and this thing started with lolipop update and persists.
Have you tried resetting it to factory settings after the update?
Tried two different roms and it was a clean install every time, I'm not using ota. This is a problem with lolipop TW roms on S4 and seems lke S7. Maybe android 6 fixing this bug? I can't try cause there are no 6 for s4.
I have a LG v30 and same problem .. cannot change call volume no matter what
same issue on my kenzo using custom rom
Heins said:
same issue on my kenzo using custom rom
Click to expand...
Click to collapse
Hello, It was a firmware issue which was fixed in Stock ROM's, it won't be fixed in custom ROM's. You need to buy a pair of headphones with inline volume control.

Google Nexus 5 Speaker not work properly

I'm using Google Nexus 5 D821 32GB.
There is a problem which appears yesterday that my mobile speaker work only sometime for few minutes.
I can't hear sounds or rings from the speaker. With regular conversation speaker and with headphones I can hear everything well. Until yesterday the phone was working fine, and suddenly the problem appears, it didn't fall down and didn't spill water on it.
here's what I did
boot into safe mode. no sound
factory reset. no sound
install the official google stock rom image but no sound
In settings all the volume panels are up, but no speaker sounds. I have made hard factory reset (master reset) to the mobile and wipe everything, and still didn't solved the problem.
IMPORTANT: I need to mention that from time to time there's suddenly sound, but after few minutes the sound disappears again.
For example, I logged in Safe Mode and check the sound, and it was ok. I could hear the ring sound and other. but after few minutes the ring andall other sounds don't work! I didn't open any app in that time.
Another example; yesterday from noon no sounds, and suddenly in the evening I got incoming call with ring sound (I thought everything is ok), and after that call all sounds don't work again. I hope someone will offer solution.
I also Change the Speaker and Panel Strip/Usb Charging Port strip as u can see in the photo, after changing Speaker and Panel Strip/Usb Charging Port strip its work onlhy for 4 days. After 4 days appears again same problem
Need Help!!!

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