how to test earpiece? please help! - Touch Cruise General

my earpiece stopped working after less than 10 days of phone use (htc touch cruise). the phone hasn't been dropped or damaged in any way. if i use a headset or the external speaker the phone works ok (the mic does't appear to have any problem). is there any way to test the internal earpiece before sending it for service? i mean any way to see if the earpiece can produce some sound and it isn't physically damaged. 10x.

It's a crap. Mine always have lower volume at right piece. Changed it few days later.

Related

jamin have hardware problem(sound work good)

I have 3 jamin ( I and my friend).
after 4 mounth when I reject the handfree the sound is not functoin right.
this mean when I cancel handfree the sound isn't go to speaker. and when put in again ofhen work and sometimes not.
I think my phone have hardware problem.
in my country this haven't a good warranty.
Might be hardware-switch in 2.5mm headset connector
I possibly had a similar experience:
-With headset everything was fine.
- Without headset the speaker and microphone were dead.
- The speaker did rang on incoming calls, so it wasn't defect.
Because I lately switched to 'Fantastic 1.1' rom (whis indeed is fantastic) I suspected software-malfunction, searched half a day for software and registry solutions and fussed with the registry. No result.
Finally, i stumbled to a posting that explained the behaviour. Within the 2.5mm headset connector is a tiny (more precisely 'lousy') hardware-switch, that tells the phone if there is a headset connected or not.
When that switch failes (in my case beacuase of a lot of dust), the phone acts as if an headset is connected.
So with no warranty left I opened the phone (very) carefully, cleaned the connector, fiddled with the switch and sound was ok.
Be carefull trying though, I think it's a good opportunity to ruin your phone.
Good luck.

Problems with front speaker

I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
RaulTT said:
I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
Click to expand...
Click to collapse
Mine did not work at all any more. I even did a hard reset; no change. I have now sent it back to HTC for repairs.
Robin
Same here
Mine doesn't work at all.
Wow, I guess we should start a poll where people would select which problems they are experiencing:
1. Wi-Fi
2. BT
3. Front earphone
4. Radio
5. Bad painting
6. Shutting down suddenly
7. None of the above
More than one could be chosen... That would ballpark the size of the problem. Maybe some production batches were messed up due to the hurry from Qualcomm to deliver the already delayed parts? Maybe HTC came to that point where the brand is far larger than is the company's capacity of growing (especially in terms of QA)...
-Feaps
I have the same problem. The wired is that it ocassionally works. Another problem is that FM not always working. I bought the device in German. But now I'm in China. Any one knows how to fix? I don't know how to disassemble it. But I'm curious, maybe some pin is loose?
Same for me, the front speaker didn't work for 48 hours and then worked again I don't even know how
No sound speaker htc touch
I have the same problem, no sound from de phone, when switching to handsfree mode i hear de caller
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
robincop deel 2 said:
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
Click to expand...
Click to collapse
Motherboard has been replaced and all works OK again.
Good and quick service from HTC (free pick-up and delivery within one day)
I am still not sure if I like this one better then my good old sleek, slim and sexy Touch.
no sound from phone speaker
fran_mad's solution did not work for me.
I am affraid it's a hardware thing with me too?
I checked volume, did soft and hard resets (clear storage) but frontside speaker does not work!
HTC technical Support is going to collect my phone tomorrow. I will post my proceedings...
frontside speaker repaired
HTC Techsupport repaired my Touch Cruise within a week. Bravo!
See if it keeps working this time!
Same here. Front speaker started to fail a few times. 1 week later it totally stopped. Was repaired by HTC (EuroTwice.be) in 2 weeks.
Front speaker stopped working after 1 month usage - motherboard replaced by htc within 12 days. But now the device shuts down by itself sometimes - will send it to htc again tomorrow - meanwhile i am very disappointed about my Touch Cruise.
Gerhard
Hi
I have problem with the front speaker.
The sound is "blurry" if i put the caller to rear speaker the sound is crystal clear.
So the problem must be in front speaker??
I search the net but i cant find where to get it?
Is somebody have the front speaker from dead Prophet?
TNX
fran_mad said:
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
Click to expand...
Click to collapse
just wanna share with others..
my touch cruise experienced this weird problem since yesterday.i've tried fran_mad's method and and its works!! thanx dude! i'm still figuring why the heck this kind of problem happened as i didnt change any setting on my phone.
Sorry for being clueless but what do you guys mean by "front/rear speakers"? I thought there is only one speaker on the back side of the phone and a universal connector for handsfree - earphones+mic?
There are two speakers, one in front and one on the back. My front speaker died and was repaired by htc - new motherboard. Seems to be a known problem...

HEllo? ....Hello? no ear peice sound

After I changed my screen on my XT1032 the ear piece doenst work. I replaced it with this but still no joy. The pins for the speaker at installed with the long pins facing the top half of the phone. Speaker phone works fine using speaker phone that how im taking call at the moment.
The connection where the speaker connect on the motherboard looks so basic its hard to imagine that got damaged.
What else can I try?
Thanks bros
cramhead said:
After I changed my screen on my XT1032 the ear piece doenst work. I replaced it with this but still no joy. The pins for the speaker at installed with the long pins facing the top half of the phone. Speaker phone works fine using speaker phone that how im taking call at the moment.
The connection where the speaker connect on the motherboard looks so basic its hard to imagine that got damaged.
What else can I try?
Thanks bros
Click to expand...
Click to collapse
The problem that the coil gets separated very easy from the rest of the earpiece.
It's very easy to replace and the orientation doesn't matter, there are pins both up and down, which are interconnected.
All I can think of is that you either got a defective replacement or you damaged it somehow.
You can test it by connecting it to some audio source at very low volume and see if it works at all.

Speakerphone Mic not working but regular calls are fine

I have the OnePlus One and cracked my screen and went to a local phone repair shop to get it replaced. Since then whenever I'm on speakerphone, people can't hear me (or I sound like I'm whispering). And when I put it back on regular call-mode the mic works fine. Is there a way to reroute the mic? I feel the other mics may be damaged. I already tried going into some of the rooted settings and increasing volumes by changing the system files, and to no avail. Does anyone know of a method like that? Or am I doomed to buy an earpiece?
Thanks

cannot hear phone calls except with speaker

Nexus 5, 6.0.1, rooted
When a call comes in I cannot hear what the caller says unless I turn "speaker" on. Nothing on earphones either.
Suggestions?
Have you tried using a unrooted stock ROM? Checked for loose internal connections? Clogged grill over the earpiece?
Thanks for replying.
Not yet reflashed rom. Grill holes are clean. Earpiece hole seems clear. Removed and put back the loudspeaker several times with no change.
A loose internal connection is a possibility because I recently changed its cracked screen but I'm not sure which specific connection I should check. It looks OK but I may have missed something not knowing where to check. Which connection would be involved in sending a phone call to the loudspeaker?
I don't have the Nexus in front of me so I am going from memory: is the earpiece a single module with contacts on the side? Contacts are clean and making good contact with the logic board? This happened after changing the screen?
Thank you for hanging with me. After I replaced the screen all was fine including sound. But 3-4 days later it happened. The headphone is socket is a small cylindrical piece. It is possible it was not fit in properly. I will take it apart and check.
The loudspeaker piece just seems to screw back in place. Does it have some connection I am forgetting to reconnect?
The earphone piece was fine.
I switched the speaker component from a working phone and that made no difference.
This is a spare phone and I'm leaving on a trip so I'll work more on it when I return at the end of February. Probably restore an earlier nandroid or reflash and see.
Thanks for the advice.

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