Speakerphone Mic not working but regular calls are fine - ONE Q&A, Help & Troubleshooting

I have the OnePlus One and cracked my screen and went to a local phone repair shop to get it replaced. Since then whenever I'm on speakerphone, people can't hear me (or I sound like I'm whispering). And when I put it back on regular call-mode the mic works fine. Is there a way to reroute the mic? I feel the other mics may be damaged. I already tried going into some of the rooted settings and increasing volumes by changing the system files, and to no avail. Does anyone know of a method like that? Or am I doomed to buy an earpiece?
Thanks

Related

Speakerphone not functional

Any suggestions as to why speakerphone wouldn't be working? Or just return it and get a 3rd replacement? Having such bad luck with this phone for some odd reason. I want to like this device and I do but having to replace it for a 3rd time is starting to make me have second thoughts about keeping this device.
Reboot, check your sound settings, turn up the volume, play some music, call a friend. Still not work? I'd return that one as well. Your whole batch at AT&T may be bad.
has to be a bad phone my speakerphone is great
Don't get me wrong the Speaker is Great with Music just No one can hear me when I throw the phone onto speaker phone. Looks like I got another phone to return.
Had the same problem with my wife's atrix. Speaker just stopped working. Went to AT&T and they replaced phone with new one.
This happened to me too, the speakerphone use to work fine then a couple days ago no one can hear me at all. So annoying.

[Q] Microphone doesn't work. Even after exchange

Hi there! I've bought used Nexus 5 recently, and it had issue with microphone and cracked screen. So I ordered replacements on ebay, but when I've changed daughterboard (usb, mic, etc.), the problem remains. Everything work with both daughterboards except for the mic. And yes, i tried it with different ROMs. I can't complain about unfair seller, screen was rather good.
So, my question is: may there be another reason for mic not working, or it is nothing but defective daughterboard? I don't believe in such coincidences.
Can't get another device for test now, so i need for you help.
in-call mic not working
i'm having problems with my mic also after cracking a screen and replacing the screen then I cracked the new one and a few weeks later after I installed android L my in call mic broke my speaker phone will work but not the regular one but I have yet to find any solution I have factory reset and tried multipule roms Maybe a bootloader update I know there was in call problem on the 4.4.1 update due to the bootloader needing updated but I would think my speaker phone would not work if this was the case., I was thinking about putting my stock screen back on and trying to send it back but it was a present from my step dad so it might be a pain. I will let you know if I figure something out , Is yours al mics or just in call? does speaker phone work?
Speaker works. Only in-call mic seemed to be broken.
Same issue, after updating to lollipop my mic stop working
Hi, i have the same problem.
Did you solved it in the meantime?

Sound issues with speaker and ear piece

Hi all. So, I had previously fixed a few LG G2 phones (sold at a profit too - didn't like all the bloat and PITA to root) and thought to use the money to upgrade to a Nexus 5. Found a great deal on eBay for a working, perfect condition one, with the one exception that the ear piece wasn't working. Bluetooth and speakerphone works fine along with everything else.
I figured no big deal, it's a $3-$7 part and the tear down makes it out to be a pretty easy swap. So I got the phone and ordered the part. While waiting for the part I used Bluetooth headset for calls, or the speakerphone, both work fine. I tried some old Samsung (from my old Galaxy Nexus) headphones with mic and those worked fine too. Tried a pair of Sony headphones, works.
Here's the issue, so I got the part swapped. Still no sound. Oddly enough, the speaker doesn't work either now, sort of. So the ear piece is completely dead with the new or original part in it. I don't remember, though I think I can recall that the speaker worked for media (songs, games, videos, Netflix, etc.) but the speaker works for phone calls and notification sounds.
Strange right? Anyone else run into this issue or have a fix or idea?
Sorry but I have to...did you turn up the volume? Remember there are separate volume sliders in different places.
Sent from my Nexus 5 using XDA Free mobile app
MrObvious said:
Sorry but I have to...did you turn up the volume? Remember there are separate volume sliders in different places.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Ah yes, forgot to include. I have all the volumes (software) up. I've checked multiple programs (see some results below), I have flashed factory 4.4.4, 5.0 and 5.0.1 and even Paranoid's ROM onto this phone, nothing changes which leads me to believe its a hardware issue, but I have changed out the earpiece with a brand new OEM one. Cache wiped, data and Davlik wiped, factory reset over and over. I have rebooted the phone countless times, I have inserted headphones over and over. I swear that the speakerphone did work before, but I cannot remember if it ever did for media since I rarely use that feature (headphones and Bluetooth are my key). So if it did, I have no idea when/what changed before it worked to when it didn't.
It has not been dropped or submerged in any liquid, I take good care of my phones. Yes, they go in my pants pocket for travel, but sit on my desk when I'm not outside. I don't sweat so much walking around the city that I get moisture to the phone that way, never had before in the years that I do this. Nothing has dropped on it, dropped near it or had electromagnetic shock (I've worked in enterprise server environments for 20+ years, so I know how to handle electronic equipment to make repairs). Details:
I CAN hear the alarm, ring tones, notifications and touch sounds through the bottom speaker. I CAN also hear the receiver of phone calls through the speaker if I use speakerphone when on a call.
I CANNOT hear media through the bottom speaker, like games, (Plants vs Zombies 2, Angry Birds, PBA Bowling - yes boring choices) or music (Google Play, Slacker or Pandora) or videos (Netflix, YouTube, my own on MX player). I've tried the app to make the earpiece on for this to make it "stereo" to no avail. Basically, it would seem anything that has "stereo" output doesn't work while "mono" sounds do.
I CANNOT hear anything through the earpiece at all, nothing, nada, zero.
I CAN hear through the earphone plug and I I CAN hear via Bluetooth. This goes for ALL SOUNDS.
Hope that covers everything. Anyone want to buy a Nexus 5 32GB in black with these problems?

cannot hear phone calls except with speaker

Nexus 5, 6.0.1, rooted
When a call comes in I cannot hear what the caller says unless I turn "speaker" on. Nothing on earphones either.
Suggestions?
Have you tried using a unrooted stock ROM? Checked for loose internal connections? Clogged grill over the earpiece?
Thanks for replying.
Not yet reflashed rom. Grill holes are clean. Earpiece hole seems clear. Removed and put back the loudspeaker several times with no change.
A loose internal connection is a possibility because I recently changed its cracked screen but I'm not sure which specific connection I should check. It looks OK but I may have missed something not knowing where to check. Which connection would be involved in sending a phone call to the loudspeaker?
I don't have the Nexus in front of me so I am going from memory: is the earpiece a single module with contacts on the side? Contacts are clean and making good contact with the logic board? This happened after changing the screen?
Thank you for hanging with me. After I replaced the screen all was fine including sound. But 3-4 days later it happened. The headphone is socket is a small cylindrical piece. It is possible it was not fit in properly. I will take it apart and check.
The loudspeaker piece just seems to screw back in place. Does it have some connection I am forgetting to reconnect?
The earphone piece was fine.
I switched the speaker component from a working phone and that made no difference.
This is a spare phone and I'm leaving on a trip so I'll work more on it when I return at the end of February. Probably restore an earlier nandroid or reflash and see.
Thanks for the advice.

Loudspeaker won't work!

My phone's loudspeaker won't work but the headphones work just fine. I believe that it was caused by excessively high volume. I took the phone apart but there doesn't seem to be anything broken. My guess is that I need to purchase a replacement but not sure from where. Any recommendations or anything I should try before buying one?

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