Orbit 2 Strange graphics.. hardware or software? - Touch Cruise General

I've googled and done a search on the forum, read several posts, but not been able to find what I've been looking for..
I got my Orbit 2 last Friday, on the train home I noticed something a bit strange...
In any of the windows other than the today screen icons were ghosted slightly, the title bar didn't have the usual fluid blue colours and was all bitty, a thin light blue line inline extended up from the scrollbar through the X at the top, and extended below the scrollbar into through the lower bar.
The software is all factory set, no fiddling. It was almost like the phone had lost it's colour depth.
I had been looking at Co Pilot 7 when I came out, did it again later and it did the same, so uninstalled it... to no affect.
I tried restarting it, (just turning off and on), and it was still doing it. Another time turning it off and on worked. It seems to enter into the issue, then come back out and work as normal as and when it feels like it.
It's been doing this strange behaviour intermitantly, just wandered if anyone else has known it, and if I need to call O2 and get a replacement.
Grateful for any advice.
Cheers
Kev

return it, ghosting and random lines isn't the norm.

Thanks for the reply badass, theiir swapping it tomorrow, just got to back up contacts and such.
Have started to wander if it's a heat issue, as seems to occur after it's been used for 10 minutes or so.
Hopefully next one will be up to scratch!

Related

Fuze Display Issue

Has anyone else noticed a flickering issue at the bottom of the screen on the AT&T Fuze? After being turned on for a while, my fuze begins flickering at the bottom, then if I slide out the keyboard, it will not completely redraw at the bottom area, leaving the "phone" and "programs" soft buttons stuck there in a ghost like image.
I have already exchanged this fuze twice, making it my third unit with this issue. The build date it 10/07/08.
As of now I'm planning on keeping it for around two weeks then exchanging it again for a unit with a different build date. Hopefully that unit will not have the same issue.
So has anyone else had similar issues?
I've had a similar issue where the onscreen keyboard will not open, in fact the icon for the keyboard disappeared and pressing in its position on the bottom bar caused the icon to flicker. As I was trying to type at the time I just opened the keyboard and finished however I did not experience the redrawing that you mention. What I was able to do was correct the issue but I don't recall how exactly.
Mine just started it today. It's like burn in almost, I can see the "calender" and "contacts" text behind other programs and it fades out. Any ideas?
Thanks
This is now happening to my Fuze as well. I just returned my first one yesterday because the bluetooth could not pair to any headsets. Now the screen flickers. I really want to love this phone, but what's up with this?
Found that if I turned the device off for an hour that cured it and it hasn't returned. Don't know if I could turn it off for shorter than that and it might work ok.
Cool, I'll try that. The issue did seem to get worse as the screen warmed up. When I left the screen off for a while the problem went away.... but then came back again. I will try shutting the whole phone off overnight and see if that helps.
I'm not seeing those issues on mine at all. I've had it about a week now, and the Build Date is 10/20/08.
This happens to my Fuze as well occasionally, usually itll go away when the screen is turned off for a little bit.
I just looked at the build date and mine is 10/07/08 also. Gonna wait a couple weeks to exchange mine too.
I bought mine at Amazon, and it has a build date of 10-20-08. I am having zero display problems with it, if that helps any.
i noticed this thread has been off since december 2008.
i recently bought mine yesterday and have been having this problem this morning.
my guess is that it's a hardware flaw since if i use MyMobiler to show the screen to my PC it's displaying correctly.
has anyone been able to locate where the problem is?
e.g. changing the LCD totally fixed it but not able to claim warranty for this?
and does the build date really matters? or you guys simply mean a flawed batch of products? how do you check the build date?
another of my finding, my leather case is still very tight, so if i use it quite long, it will develop the problem. if i let it out of the case for about an hour or so, it will heal itself.
i know at this point it's okay coz it's self-healing, but it would be better if i can completely solve this problem.
thanks in advance for any comments and suggestion.

Screen fade to bluey black?

I'm a new convert to the Touch Pro from the Universal. So new, in fact, I'm not allowed to have it until Christmas!
However, I took delivery of my HTC (i.e. non-branded) Touch Pro yesterday, and was allowed to charge it up/switch it on to check that it was ok. While playing with it, just the once, the screen kinda faded out and went a dark blue-black colour. Similar to when you see an LCD screen that's had the power taken from it.
It all came back as normal when I switched off and on again.
I'm wondering whether this might just be a software problem, and a new ROM will sort it, whether it's a hardware problem that I'll need to get RMA'd, or whether it's just one of those unlucky one-off problems that you sometimes get. It's not something daft like I did a swipe that turmed on a key lock or something, is it?
I'd say it worked fine after the initial setup procedure for about 10 minutes until I swiped and it went black, and then didn't show a problem for the other 20 minutes I played with it for.
Cheers,
Steve.

Att Fuze black screen need help please! Not a bad flash issue.

Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.
I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,
i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P
fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?
pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!
Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,
you have a pm fkoong.
I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later

LCD Screen Defect or Software/Driver Problem?

Hey guys,
I am going crazy here, searching forums did not help me at all.
The lower section of the screen keeps flicking, and not always, what do i mean by flicking, its like the screen at the lower section keeps doing like a strange low refresh rate, and has an old imprint of some old menus. Happens especially when there is the color of gray.
Made a screenshot of the phone, no problems, there, so its not a software rendering problem, might be a drivers problem though, or a defec tin the screen itself.
Frequency is high but not always, and am unable to determine when does that happen exactly. going crazy here, is this a defect? or all touch pro's have this?
Exact explanation summary:
1CM from the bottom of the LCD sometimes flickers as if that 1CM is having an extremely low refresh rate. Mostly happens when there is light gray, but not necessarily, and a soft reset for the phone does not remove it. It happens on random!
Hey,
Yeah it happens to me too! You don't need to do a soft reset, it actually fades away if you watch it closely! I don't know what it is either, and yes it is random as you have stated! I initially thought it was an application I installed as it only started happening after that, so I did a full hard reset and its still happening! Not sure what or how, but hoping next firmware version stops it!
Cheers,
mpls-te
As it happens, that's exactly why I've logged on here today! Any ideas whta the cause might be?
OK, good to see that others have this, so am not alone here, experts here, any ideas? other touch pro users, can you please leave your statements?
I hope its a driver issue.
But from what i noticed, its like, the screen is OFF, as in blank and no back light, but somehow, the application working on the screen before you turned off the device is somehow printing something on the LCD, something that we don't see, and when we actually start the phone and its back light, that OFF LINE imprint pops on screen. Something like that.
Its completely illogical, but dunno, can't find any sense here and am going crazy
Same thing happened to me and a few others as well.
See my thread here.
What rom is everyone using?
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
maxh said:
I've noticed a similar issue with mine, except rather than something software it seems like it's the backlight for the bottom 1cm of the screen flickering slightly. I don't see any weird pixels or inappropriate screen information, just a dimming/high speed flickering of the backlight in that same regionas yours. It comes and goes. Sometimes weeks without it, then maybe 3 times in a day for a minute or two at a time. Everything else works fine and whatever screen I go to displays fine.
I'm assuming it's a hardware problem with the LED(s) that light up the bottom portion of the screen, and I'm going to use it as an excuse to get a warranty replacement somewhere near the end of the warranty when the phone's getting a little old and worn.
Click to expand...
Click to collapse
Lool, evil, lets just hope that this problem DOES occur when you go to their shop for your replacement
Good idea though, might do the same thing except that i have to travel abroad to where i got the phone from to actually get the warranty working. Don't forget to re-enable stock SPL and stock ROM
It happens frequently enough I'll be able to get it on video just in case they need proof, but typically they just exchange by mail.
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
proj3ktpat said:
I just posted in another thread about this issue. I have run into the same thing a few times. The bottom portion of the screen flickers, and when i do things that have a dark gray or black screen I can see a ghost image of the left and right soft keys from my TFL3D home screen. It seems to be most noticeable when the screen brightness is set to max. To get it to go away I usually do a few soft resets, and then, if needed, i will turn off the phone and take the battery out for a while. I have never tried waiting it out to see if it will just go away on its own.
Click to expand...
Click to collapse
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
i am having the same problems, sometimes touchflo3d will flicker at the bottom, near the edges. I also get text that can be read through other screens. Like on pocketshield i can see the left and right softkey words still at the bottom. its so odd !
P.S im on energyrom
I'm on NATF v2.2, not an energy rom. But then again, mine looks more like a hardware issue, as I've never seen any ghost images of text or softkeys, just flickering.
can somebody post screens?
maybe the same problem here...
hardreset, other roms > problem still there:-(
Same problem here and I am using stock rom!
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
hope you can see this prob?! same like yours?
climber1872000 said:
I see that everyone posting in this thread,that has their signature filled in, is using the Energy ROM. I find that very interesting.
Click to expand...
Click to collapse
Well, i doubt EnergyROM has anything to do with that problem, since my Stock ROMz had same problem, never got fixed with any updates HTC used to release. MAYBE some Cooked ROMs out there have this solved, if any, please let us know And my problem is nothing close to screenshots above :S
mj084 said:
here are 3 screens of my xda diamond pro, using latest official o2 rom and newest romeOS eng
...
hope you can see this prob?! same like yours?
Click to expand...
Click to collapse
Dude, those photos are awful, after seeing them am happy with my phone flickering, its nothing close to this.
You see, in your photos, all three of em, you some kind of shadow effect, where text of a button for example has that same text beneath it 3x6mm, that is not my case at all.
My case is as follows, IF i am on the home screen for example all looks ok, except that the bottom 1CM of the screen is flickering. If i go to another window, either a total black one or any other screen, i would still see a ghost of the old home screen, for example, and only at the bottom 1CM.
Will post photos once i get my cam back. Cheers
similar issue
my issue is kinda similar, instead of getting the bottom 1cm or so discoloration or stuck pixels, I get streaks of red or blue on my screen. I have had this happen on each version of NATF I have tried, but don't remember it happening on the stock version (which I am tempted to try again to see if that's the issue).
Could this be a driver issue?
mind is even worse than all you guys, the touch screnn dose not response, and i have the energy rom on it, before it goes wrong. it just suddenly dose not response, than i send it to HTC, they ask for 425.00 for fix.... I will just send this to Asia and get some one to fix it.
But I hope before i send it out, some one can help me here.... anyway can fix it easy!!!!
Hi all, i have the same problem, here's another topic about it
http://forum.xda-developers.com/showthread.php?t=447891&page=2

[Q] Screen responsiveness issues

I searched and couldn't find anything, so here goes.
I'm not sure what exactly to describe it as, but I'm looking to see if anyone else has this issue or has dealt with it. Most of the time when I'm using my TF the screen freaks out. If I sit at the home screen it will click (I turned on screen selection), sometimes it will open up the widget settings like I'm long pressing the screen, if I try and play Words with Friends it has picked up tiles, dropped them, and then scrolled the screen up and down, in the Market it has selected apps then scrolled through the app page all without me touching it. It honestly acts like it's possessed. I'd had rare issues with my Evo with this, if there was static on my hands or something like that, but the TF is doing it like 75% of the time I use the tablet. I'll try to take and include a video, but if anyone knows what I'm talking about or how to fix it, please let me know.
OTA, non-rooted, completely stock. Just bought yesterday, 7/21. Thanks.
100 % hardware issue.Look like this ips display screen quality not stable.
My one only one vertical line.Now already sent to service centre for checking.
Just bought two weeks only already happen.
Your one look terrible because many line at horizontal.
Better go to ask for replacement new set.

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