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There is a CLEAR evident problem with windows live mobile. When you login with your ID. things work fine. But if you drop your cell connection or soft reset you will get endless syncronization errors and push email will no longer work for you. The only solution is to clear your ID and log in again, but undoubtedly this will error again during your working day.
I did a search on this and other forums and many people are having the same problem,yet no solutions have been offered.
Up until about a month ago (maybe less), Windows Live Mobile was synching and pushing emails just fine. Something has changed. Its not my GPRS connection as I have tested the same with Wifi. Its not my ROM as I have reflashed and even tried others.
By the way im using a HTC Touch.
CAN ANYONE HELP?!
OH COME ON!
I KNOW im not the only one with this problem..
Im bumping this because quite frankly it IS a serious issue that DOES NOT deseve to be ignored.
bump again
Same issue on Samsung i760
I've got the same issue with Windows Live (.0066 version) on VZW Samsung i760. Push works for about a day after removing account from PDA and re-installing, but then stops and despite the "As items arrive" setting, I have to manually sync. And even the manual only works 1/3 of the time. Very frustrating.
I have the same bloody annoying issue !!!!!!!!!!!!!!!
BUMP. Come one people! I know others have this problem. Why hasnt it been addressed?
Well, maybe because:
1) We can't DO anything about it. If it's a problem as you described, then it's a problem in WLM itself.
2) Maybe not many here are actually having this problem? I know I'm not.
Constant bumping isn't going to help any.
FloatingFatMan said:
Well, maybe because:
1) We can't DO anything about it. If it's a problem as you described, then it's a problem in WLM itself.
2) Maybe not many here are actually having this problem? I know I'm not.
Constant bumping isn't going to help any.
Click to expand...
Click to collapse
Better I bump this thread then we continue with the countless other threads where other individuals report the same problem but are ignored.
This really needs to be addressed, or at the very least acknowledged.
Same Problem
worked 100% on one of the many WM6 roms out for the Tytn. Upgraded to the Tytn II and WLM fails to sync more than it works!!!
darthbane2k said:
Better I bump this thread then we continue with the countless other threads where other individuals report the same problem but are ignored.
This really needs to be addressed, or at the very least acknowledged.
Click to expand...
Click to collapse
Well, there's very little anyone here can actually DO about it. Have you submitted a bug report to Microsoft? Have you checked in the appropriate Microsoft newsgroups to see if they're aware of it? Have you POSTED in the appropriate Microsoft newsgroups to find out if they're aware of it?
i think it's device/rom dependent as well. i had nightmares with this issue on most of the prophet wm6's, but now i'm using an artemis, with meschle's 3.0, and so far it seems to be working fine. maybe someone can do a poll or something...
Same issue, and yes this needs some attention
I have been experiencing all the same issues on my Tilt/Kaiser. I have tried various ROMs and different versions of WL but the problems persist. Most notably is that Push Email does NOT work. I also experience multiple sync errors daily.
This is a major problem for me as I am currently relying on Hotmail as my primary email account.
Funny thing is WL worked great on my Hermes, but I have not retested since switching to the Tilt over a month ago.
Does anyone have WL Push email working correctly on a Kaiser?
Conversation with Windows Live Mobile Tech support
Sorry for posting this in a few different places, but I am getting really frustrated with my Windows Live Mail not working corretly on my Tilt and I decided to contact MS Tech support to see if there was anything they could recommend.
Below is the convo that I had back and forth with the Support Rep.
Windows Live Push email does not work on my HTC Kaiser Tytn II device.
In order for my Live Hotmail email to sync I have to manually initiate a sync, even though my settings are configured to deliver emails As items arrive. I have tried changing these settings around several times, but it does not make a difference.
Furthermore I receive multiple sync errors often, and most of the times when I delete an email on my device it fails to delete off the server.
I did not have these problems using Windows Live with my HTC Hermes Tytn running Windows Mobile 6.
I have also tried signing out of the Windows Live app and then signing in. I have Hard Reset my device (back to manufacturer default) and still experience the problems. I have also tried with NO 3rd party programs installed and still the push email does not sync correctly.
I have also tried different versions of the Windows Live app that are floating around the internet, such as 10.6.32.2100 and 10.6.33.600. Neither of these newer builds fixed my problem.
Is there a way to fix the issues I am having with Windows Live App push email functionality on the HTC Kaiser Tytn II?
RESPONSE 1
Thank you for contacting Windows Live Mobile Technical Support. My name is Teddy and I understand that you have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience. I appreciate the time you have taken to advise us of your experiences and I hope to offer as much assistance as possible.>
We have received reports from other customers experiencing similar contacts synchronization issues. Based on our investigation, this issue occurs when the Windows Live application in the device is having trouble synchronizing with the Messenger servers.
They were able to resolve this issue by doing the steps below:
A. Changing your saved Windows Live Messenger display picture.
Errors appear during synchronization when the server is experiencing difficulty fetching your saved Messenger display picture. To avoid this from happening, let's try to change your display picture to a default picture. To do this:
1. Sign in to Windows Live Messenger using a computer.
2. Change your display picture to a default picture.
3. Try to sign again on your mobile device.
B. Re-synchronize your account.
You may also need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to the instructions below:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose of you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live Messenger and check if your online contacts now appear as online.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved.
Click to expand...
Click to collapse
Trying both A and B above fixed the issue... until I did a soft reset. Then the same problems returned. So I emailed again and got the below response.
I performed the steps listed in A and B of your email (Changed Display Picture and Switch Accounts). I changed my messenger display picture to No Display Picture and signed out of Windows Live on my Tytn II and then soft reset the phone. After the phone rebooted I signed back into Windows Live.
At first this did seem to fix the problem. All of my emails started coming through (at Push speeds) and I did not encounter any sync errors. However, after I performed a soft reset on the phone, all of my problems started again. Windows Live would show sync status stuck on "Checking Internet Connectivity" even though I have network coverage and can browse the web via PIE. I would have to manually click on the sync button to get syncing started. Emails stopped coming through as push (even though I have delivery set to "As items arrive") and I started receiving sync errors again.
Below are the answers to the questions you asked.
- HTC Tytn II
- Windows Mobile 6
- Carrier: At&t Location: I am in the Dallas/Fort Worth Texas area - zip 76262
- *****@hotmail.com
- yes it happens on any Windows Live account
- currently the version of Windows Live on my device is 10.6.33.600, although I have tried the original build (can't remember #) that came on my device along with build 10.6.32.2100. All versions have had the same problem on my device.
I appreciate your help and look forward to hearing a solution to this issue. I pay the $19.99/year fee for premium Hotmail/Live mail features and use this email as my primary email and contact manager. I really need this program to work on my device.
RESPONSE 2
Thank you for writing back to Windows Live Mobile Technical Support. My name is Teddy. I understand that you still have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience.
We received feedback from a few customers experiencing similar issues. We are currently looking into the reason why this is occurring, and our product team is engaging additional resources to locate and isolate what is causing the issue. The details you included in your email will be very helpful to our investigation.
At this time, there is no definite timeframe for a resolution yet. However, we wanted to let you know that this is definitely our top-most priority. Thank you for your patience while we work on a solution.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile Technical Support.
Click to expand...
Click to collapse
So at least MS is aware of the problem and hopefully a newer build of WL will leak onto these boards soon that includes a fix.
docjosh said:
I've got the same issue with Windows Live (.0066 version) on VZW Samsung i760. Push works for about a day after removing account from PDA and re-installing, but then stops and despite the "As items arrive" setting, I have to manually sync. And even the manual only works 1/3 of the time. Very frustrating.
Click to expand...
Click to collapse
How'd you get windows live on the vzw Samsung i760? I'm trying to find it and can't. Was it included with your phone? Wasn't with mine. perhaps this bug is why.
tried the above today, so using the latest version.
the GUI has problems, once I switch to Today or List or anything that changes the page, all the entries disappear. Only works again (for the first load) if I exit and restart the app.
anyone else got this problem?
denizenx said:
tried the above today, so using the latest version.
the GUI has problems, once I switch to Today or List or anything that changes the page, all the entries disappear. Only works again (for the first load) if I exit and restart the app.
anyone else got this problem?
Click to expand...
Click to collapse
I had the exact same problem, went back to v2.27 and its working great again.
Maybe u can try using SBSH Calendar Touch.
I am using it and it works well with HTC HD2
I have it installed on the Tilt2 and have the same problem. What I have found that fixes it for now is to shut down the software, then delete the file InesoftCalendar.vol file from the device. Once deleted start the program again and then update your calendars.
Make sure to disable the autosync function from the program otherwise when it syncs you will have trouble with the software again. I am disappointed that they have not yet fixed this nor responded to my e-mails.
aberken said:
I have it installed on the Tilt2 and have the same problem. What I have found that fixes it for now is to shut down the software, then delete the file InesoftCalendar.vol file from the device. Once deleted start the program again and then update your calendars.
Make sure to disable the autosync function from the program otherwise when it syncs you will have trouble with the software again. I am disappointed that they have not yet fixed this nor responded to my e-mails.
Click to expand...
Click to collapse
As mentioned above 2.27 has no problems and it appears the same as the latest build ie/ it gets updated so often but looks the same
How can I get the older version?
Inesoft issues
It seems that this company is not very reactive to issues..been trying to resolve a dialer issue,
here is alink to a thread dealing with a calender issue, i am hope that i can get a email for the owner..
read the end, and i am cross linking this as well
http://forum.xda-developers.com/showthread.php?t=595714
Maybe he will see this and help with tech support..
Kim Tkhe Sik
Director
Inesoft.com
I am trying to find his email addy
Problem starting Inesoft calendar
Hi, this is my first post.
I installed Inesoft calendar just fine. Downloaded my Google calendars and appointment, no problem. But here's what happens, if I exit the program I can't start it again. (The apps name briefly appears in top left hand corner of the screen)
I've tried to uninstall and reinstall the app, same result.
Any ideas as to what is wrong?
I like Inesoft calendar because it lets me have multiple separate calendars. So if anyone knows of another program for WM 6.5 that can do that I would to hear.
I know of app's that can sync multiple Google calendars to Outlook, but I'm on a Microsoft exchange server, and my Outlook calendar is also my work calender viewable by all my colleagues, so syncing is not an option.
Ok, so I'm having a sync problem. I know it has nothing to do with the rom I'm using but after quite a bit of searching I can't seem to find what I'm looking for. (must not be using the right terms)
After a clean flash of Saga 1.0.1 last night I restored my contacts from a backup I made within people. This morning when I got up I had some duplicates & even triples of contacts but not all, kinda weird. I've had this happen in WM on my Tilt2 when I sync'd on multiple pc's but that's not the case here and when it happened then it would be all contacts not random ones. Another odd thing that happened is a couple of received mms's got sent back to the sender. I think it must have something to do with Gmail and/or Htcsense.com
Well when I got to work I sync'd with my pc then cleaned up everything in outlook & wiped contact storage on the phone thinking that I would just resync with the pc and all would be good. Not! When I tried to sync with HTC Sync it will not load the contacts to my phone and Gmail would not add them back either.
Also, being the moron I am, I had also deleted the backup on the sdcard because there were several linked contacts and I wanted to start from a clean slate. The only way I could find to sync back up with the pc was to do a FDR and select manual syncing in the setup. Is there a better way of going about this?
The pc is running 32bit win7 & I'm using outlook 07. Any help will be much appreciated!!
anit77 said:
Ok, so I'm having a sync problem. I know it has nothing to do with the rom I'm using but after quite a bit of searching I can't seem to find what I'm looking for. (must not be using the right terms)
After a clean flash of Saga 1.0.1 last night I restored my contacts from a backup I made within people. This morning when I got up I had some duplicates & even triples of contacts but not all, kinda weird. I've had this happen in WM on my Tilt2 when I sync'd on multiple pc's but that's not the case here and when it happened then it would be all contacts not random ones. Another odd thing that happened is a couple of received mms's got sent back to the sender. I think it must have something to do with Gmail and/or Htcsense.com
Well when I got to work I sync'd with my pc then cleaned up everything in outlook & wiped contact storage on the phone thinking that I would just resync with the pc and all would be good. Not! When I tried to sync with HTC Sync it will not load the contacts to my phone and Gmail would not add them back either.
Also, being the moron I am, I had also deleted the backup on the sdcard because there were several linked contacts and I wanted to start from a clean slate. The only way I could find to sync back up with the pc was to do a FDR and select manual syncing in the setup. Is there a better way of going about this?
The pc is running 32bit win7 & I'm using outlook 07. Any help will be much appreciated!!
Click to expand...
Click to collapse
okay this seems REALLY confusing. to clear some things up, what all does your phone sync to (htc, google?, outlook?), and where are your contacts stored that's kinda like your home base for contacts from which everything is synced? Outlook, or google?
also, your google account on your phone, is it the android google account? or do you have a separate exchange server set up?
and yeah, if you try a FDR, let me know what happens with this. that might just be a good way to clean up all the residual stuff...
nhshah7 said:
okay this seems REALLY confusing. to clear some things up, what all does your phone sync to (htc, google?, outlook?), and where are your contacts stored that's kinda like your home base for contacts from which everything is synced? Outlook, or google?
also, your google account on your phone, is it the android google account? or do you have a separate exchange server set up?
and yeah, if you try a FDR, let me know what happens with this. that might just be a good way to clean up all the residual stuff...
Click to expand...
Click to collapse
When I initially got the phone I used HTC Sync to pull office 07 contacts from my work pc. Since then I've been using a vcard backup on my sdcard. I also had google setup to sync with as it also restores apps, wallpaper, etc after flashing. I thought that google would ignore existing contacts, it did for some and not others.
The google account is the gmail account I setup when I got the phone.
The FDR did work and everything is fine now but I want to be sure it doesn't happen again the next time I flash a rom.
Thanks for your help!
anit77 said:
I want to be sure it doesn't happen again the next time I flash a rom.
Thanks for your help!
Click to expand...
Click to collapse
Glad I could try to lol. And maybe next time just pet Google do it so you don't introduce extra copies of contacts to your phone
Sent from my Desire HD using XDA Premium App
Where does google store the info at? When I log into my gmail account on my pc there are no contacts stored. If I'm going to let google be my "home base" I'd like to be able to edit it. At the same time how safe is the data? I have birthdays, anniversaries, addresses and so on in my contacts.
This is my first android phone. It's funny that I had no problem rooting, flashing, adding themes or side loading but the **** that's supposed to be simple is what's f'ing me up.
I have an LG Quantum and after the Mango update I don't receive email for my Hotmail accounts and I can no loner delete email from the Exchange server for my Exchange account. I have deleted and re-added all email accounts multiple times and have reset the phone twice - still the exact same problems.
I found the following thread here...
http://forum.xda-developers.com/showthread.php?t=935605
Would using those instructions to flash back work because the phone is useless to me now.
Thanks,
Sandy
The Sand said:
I have an LG Quantum and after the Mango update I don't receive email for my Hotmail accounts and I can no loner delete email from the Exchange server for my Exchange account. I have deleted and re-added all email accounts multiple times and have reset the phone twice - still the exact same problems.
I found the following thread here...
http://forum.xda-developers.com/showthread.php?t=935605
Would using those instructions to flash back work because the phone is useless to me now.
Thanks,
Sandy
Click to expand...
Click to collapse
that is bizarre. Sounds like a certificate issue. You tried a complete cold boot (hard reset in Settings, About, reset your phone)? and it's still not working? Can't imagine what an original rom would do better than that. If you look further down the thread you found with the roms, there seems to be a NoDo rom as well.
Did you try to restore back to NoDo? when you upgraded to Mango the install process should have created a NoDo restore. Open Zune client, connect phone via USB and check Settings/Phone/Update. there should be a restore option at the bottom (Must be the same PC and same user account you used to upgrade to Mango).
There is some good info in this thread here about the same issues others had. At least somebody found a solution for Exchange server sync that may work for you.
Somebody here had the same problem with hotmail accounts. Even after hard resetting etc. He and somebody else were able to fix this by adding a twitter account (just a dummy one). Once twitter was added it fixed all hotmail problems. Note that they had this problem on 7712, however it sounds very similar to your problem. It also shows that a hard reset of rom flash will likely not help at all because it is some kind of certificate error or similar.
I would think that reflashing the phone would not be any different than hard resetting your phone. I strongly believe that the problem is someplace else as seen in the other posts above.
Good luck and hopefully it is something simple.
cheers
Thanks so much for your reply!
I just spent over an hour on the phone with AT&T who referred me to LG who told me to contact Microsoft. And we all know you can't contact Microsoft. Thus I got nowhere which is what I thought would happen but wanted to try anyway.
if you think flashing won't right this then I won't do it. What is interesting with my problem is there are no error messages - you just won't receive some email for Hotmail unless you manually hit the sync key (even though I have set it to deliver "as items arrive") - but other times you will. I spent a great deal of time today with my Exchange provider who is telling me others who have upgraded to Mango are having no problems. Thus no help from them either. I spent $500 for this phone right when it came out... and if it can't successfully and reliably handle email, and it's less than a year old - well I have no words for that.
I have seen the link about the tasks affecting Exchange and tried that but it didn't work - although their problem had an error message mine is not giving me. Adding a Twitter account is something I had not seen - who knows??? I am very frustrated at this point and would try anything..
Thanks so much for taking the time to reply!!
Sandy
The Sand said:
Thanks so much for your reply!
Sandy
Click to expand...
Click to collapse
I am sure you probably checked this already. if you go into settings and swipe over to applications and go to people at the bottom is accounts. when you tap on windows live or other accounts you should see sync settings, e.g. content to sync (email). At top of the same page you see how often it pulls data.
for my hotmail account the server listed is m.hotmail.com
make sure those settings make sense.
ATT or LG will not be able to help you with this and I wouldn't hold it against them. I believe this is related to a sync/server hiccup. With a hard reset you create a the windowslive account fresh, so I do not believe it's anything on the device. I would try to change the password on my hotmail or windowslive account, so that the server has to re-establish/refresh user credentials.
edit: make sure you report about your outcome. hopefully a good one.
I didn't think AT&T or LG would be able to help - to get me to call them means I am reaching the end of what I can think up to throw at this. They do what the can, this just beyond what they would know.
All my Hotmails are m.hotmail.com for the EAS. My settings all make sense - but your idea of trying to reset the password is a good one. I will give that a shot.
My main man at Exchange is back tomorrow (he was out today) if anybody can help me he can. He in in charge of the mobile division - he is really nice and doesn't give up easily. Hopefully working with him tomorrow can deliver some kind of answer to this.
Once again, thanks for your patience and time
Sandy
Ready for what the Exchange problem turned out to be??? When deleting I use the check boxes on WP7. When you hit just to the left of an email, check boxes appear, and I selected what I want deleted and hit the trash can at the bottom. Then I would hit sync. That doesn't work for my Exchange account anymore, thus my email was still sitting on the server. You have to push down on the email message and delete using the pop up menu. Then it deletes the email off the server... I have still been able to use the check boxes for my Hotmail account from WP7 to delete from server.
I am still dealing with how to get my Hotmail email off the server using Outlook as the "Remove from server when deleted from 'deleted items'" no longer works. Which forces POP3 users into the Hotmail Connector. I am going to work with that today to see if I can use it but configure it to not sync my calendar/contacts and certain email folders that I do not want on Hotmail's server. If you use Yahoo I guess you are just out of luck now...
So some of this is solved...
Sandy
The Sand said:
Ready for what the Exchange problem turned out to be???
So some of this is solved...
Sandy
Click to expand...
Click to collapse
I knew there were checkmarks, never used them. I always highlight an email or thread and delete. But I also never paid attention whether they are deleted from the server. My Outlook at home fetches the same emails and it deletes emails after two weeks anyway.
Have you tried to create a dummy hotmail account to test the problems you have with your current?
derausgewanderte said:
I knew there were checkmarks, never used them. I always highlight an email or thread and delete. But I also never paid attention whether they are deleted from the server. My Outlook at home fetches the same emails and it deletes emails after two weeks anyway.
Have you tried to create a dummy hotmail account to test the problems you have with your current?
Click to expand...
Click to collapse
How I delete (whether check mark or holding for the pop up menu) didn't work this afternoon. I worked with the Exchange guy today and we thought we had it... but it happened again late today. I also have my Outlook set to delete the email but once I try to delete it from WP7, unless I log into OWA the email doesn't get deleted - so when I look at my Blackberry, or some other device, I see all these emails that should have been deleted if not by WP7, then by Outlook (If WP7 fails to delete I use Outlook). Right now I am restoring my system back to a month ago (I use Acronis so I have multiple image backups) to see if anything got corrupted in Outlook - just to rule it out.
So bummed because I thought I was in the clear.. (but to tell you the truth, I thought "how" I deleted seemed a little sketchy.)
The Sand said:
How I delete (whether check mark or holding for the pop up menu) didn't work this afternoon. I worked with the Exchange guy today and we thought we had it... but it happened again late today. I also have my Outlook set to delete the email but once I try to delete it from WP7, unless I log into OWA the email doesn't get deleted - so when I look at my Blackberry, or some other device, I see all these emails that should have been deleted if not by WP7, then by Outlook (If WP7 fails to delete I use Outlook). Right now I am restoring my system back to a month ago (I use Acronis so I have multiple image backups) to see if anything got corrupted in Outlook - just to rule it out.
So bummed because I thought I was in the clear.. (but to tell you the truth, I thought "how" I deleted seemed a little sketchy.)
Click to expand...
Click to collapse
before you do your system restore, please make a backup of your NoDo restore point that was created when you upgraded to Mango.
The restore point is located here:
C:\Users\UserAccountName\AppData\Local\Microsoft\Windows Phone Update\g52e4324 - 19e00804 - 6918db00 - e64473cf
where the last gibberish is your phones device ID (and therefore different than the above).
That folder should have the date of your Mango upgrade. You can use this to roll back to before you upgraded to Mango using the Zune client. Just in case you find out it DOES have to do with the Mango upgrade and the problem is on the device.
Thanks so much for passing that along. I went ahead and backed up the file you suggested. I have done a hard reset on my LG (2 actually) - if I take my computer back a month will the Zune client know the phone due to the hard reset? And if it doessn't, can I simply put that file back in place and "point" Zune to it to get a successful restore?
Once again thanks for all the help....
The Sand said:
Thanks so much for passing that along. I went ahead and backed up the file you suggested. I have done a hard reset on my LG (2 actually) - if I take my computer back a month will the Zune client know the phone due to the hard reset? And if it doessn't, can I simply put that file back in place and "point" Zune to it to get a successful restore?
Once again thanks for all the help....
Click to expand...
Click to collapse
yes, after your restore, connect the phone to USB and let Zune recognize it. Zune should create a folder of the same file structure in the Phone Update directory if one isn't there already (probably your restore folder will have a pre NoDo restore point). Disconnect phone, close Zune and replace the one you just backed up with the one that is in there (best to delete old one and copy new one in to avoid mixup of files). When you open Zune and connect the phone and check settings/phone/update you should see a restore point with the date of your Mango upgrade. The directory structure should look identical to what it looks right now (in other words, you need to copy the entire device ID folder into the Windows Phone Update folder). Sorry for being wordy....
Great! Fantastic news! I will go ahead and restore the computer back to a month ago now... this will rule out Outlook causing any problem - narrowing down where the problem is.
I know I keep saying this, but thanks again for the help!
p.s. you are anything but "wordy" - have you looked at my stuff??? now that's wordy.
I restored the computer back and things are better. As far as WP7 I can still tell that deleting by bringing up the pop up window on WP7 as opposed to the check marks is indeed a factor. The check marks don't work for conversations. Maybe the pop up windows takes the conversation an a "whole" and deletes it. It seems WP7 and Outlook 2010 and working together better - not flawlessly yet, but better.
Sometimes the Exchange server lags at night when you delete from Outlook so I will wait until morning for further testing. But I am feeling a litter better tonight about what I am seeing after the restore.
I can't thank you enough for your invaluable help! I have a Nokia N900 and have flashed it before - and tried to flash it backwards due to an upgrade issue, which wasn't so easy - so I know if can be difficult. I really appreciate your input that flashing wasn't really advisable for my situation. You spared me unnecessary work as well as giving instructions on saving my restore point for Zune. So I certainly owe you one!
I will post back what happens as well as what I am going to do about Hotmail not deleting from the server using Outlook anymore (even after the restore that option isn't working, so it's coming from Microsoft.)
See I told you I could be wordy
Sandy
p.s. I do have my restore point in Zune for Mango btw - I followed your instructions - killer!!
The Sand said:
I restored the computer back and things are better. See I told you I could be wordy
Sandy
Click to expand...
Click to collapse
cool, and no problem. I am just giving back the help I got from others in this forum. And learn something new as a side effect. And as always, we will be well prepared for this problem, but the next one is going to be something entirely different anyway.
tschuess
My email was a trainwreck today. WP7 will delete Exchange from the server but Outlook now won't. Exchange on WP7 isn't working in "real time" I have to hit the sync button to get it to refresh and tell me what email is on the server (I have "as items arrive" as my setting.)
On WP7 All 3 Hotmail accounts are unable to delete any email off the Hotmail server even though I have m.hotmail.com selected, which is like Exchange and should give me a direct reflection of Hotmail's server. All my email is sitting in Hotmail's inbox.
I am calling AT&T tomorrow to get another one as I am still under warranty. It will be refurbished which I don't like but I feel I have no other choice. I have gone in circles for over a week trying to solve this and can't.
I will post back how my next phone goes... if I have any of the same problems (hopefully I won't.)
Sandy
The Sand said:
My email was a trainwreck today. WP7 will delete Exchange from the server but Outlook now won't. Exchange on WP7 isn't working in "real time" I have to hit the sync button to get it to refresh and tell me what email is on the server (I have "as items arrive" as my setting.)
On WP7 All 3 Hotmail accounts are unable to delete any email off the Hotmail server even though I have m.hotmail.com selected, which is like Exchange and should give me a direct reflection of Hotmail's server. All my email is sitting in Hotmail's inbox.
I am calling AT&T tomorrow to get another one as I am still under warranty. It will be refurbished which I don't like but I feel I have no other choice. I have gone in circles for over a week trying to solve this and can't.
I will post back how my next phone goes... if I have any of the same problems (hopefully I won't.)
Sandy
Click to expand...
Click to collapse
darn, before you return it have you considered to restore back to pre Mango? connect phone, open Zune and go to settings/phone/update. you should see a restore button that should take your phone back to the state before you upgraded to Mango.
I just tried the email deleting myself to make sure (more for myself) that this is not a feature. It works fine. When I delete an email from the phone and the phone syncs (set to every 30min), the email gets deleted from the server right then or when I manually sync.
I decided to do just that... I think I will stick on "Life before Mango hell" for a little while. Watch everything delete from server just like it should for awhile. I didn't know how good I had it. Plus, when I talked to AT&T they said normally you won't get a refurbished phone for this type of problem. But I also said if you would like me to continue to pay you a large monthly smartphone family plan like I do ( I am not under contract, I buy my phones myself) then you better make sure I have something to play with.
But pre Mango I am running as stellar as before... Thanks for making sure I had that backup!
I will try to upgrade again, maybe next week - and see if it handles it better...
Sandy
The Sand said:
I decided to do just that... I think I will stick on "Life before Mango hell" for a little while. Watch everything delete from server just like it should for awhile. I didn't know how good I had it. Plus, when I talked to AT&T they said normally you won't get a refurbished phone for this type of problem. But I also said if you would like me to continue to pay you a large monthly smartphone family plan like I do ( I am not under contract, I buy my phones myself) then you better make sure I have something to play with.
But pre Mango I am running as stellar as before... Thanks for making sure I had that backup!
I will try to upgrade again, maybe next week - and see if it handles it better...
Sandy
Click to expand...
Click to collapse
glad the restore worked fine. so you were correct all along and it is indeed the device, wow.
Maybe there is a setting in NoDo that causes the partially failed upgrade. So here is one more suggestion. If the next Mango upgrade gives you the same problem then restore to NoDo (move the current backup you have to a safe place) and hard reset the phone in NoDo, and only then upgrade to Mango.
Good luck
derausgewanderte said:
If the next Mango upgrade gives you the same problem then restore to NoDo (move the current backup you have to a safe place) and hard reset the phone in NoDo, and only then upgrade to Mango.
Good luck
Click to expand...
Click to collapse
Yes, I totally agree... A wiped device then upgrade to Mango.
I will let you know...
Once again, Thanks!
Sandy
I did the roll back to NoDo - Hard reset - update to Mango. The update took twice as long even though there was nothing on the phone (weird.) My Hotmail accounts (which are EAS) are now syncing, but I am still having trouble with deleting from Server using Exchange even when I hold down to get the pop up box for delete (which does work better than the checkmarks.) I have to over ride with my Blackberry to get things off the server. I am seeing things on forums now regarding EAS not syncing for people, mostly contacts and calendar, but it's there. Thus we all have to wait for MS to issue an update that fixes this.
So we wait...
Sandy
I've been using Hotmail since 1999 and recently I downloaded Hotmail for android app. Everything was smooth until I tried to enter a new contact, where I found that I cannot do that. Partially I mean. I can only enter the name field and nothing else. I cannot edit the synced contacts too.
because HTML mail was not possible with the default mail app in android and exchange in Hotmail, I used to forward my mail to Gmail and use the Gmail app.
I was very joyed with this app release and now facing this bug.
I googled but couldn't find any solution or similar bug reports.
Am I the only unlucky person or others have this problem too. I'd there any fix for this.
I have already tried removing and re-adding, uninstall and reinstall.
I am using cm7 on my wildlife.
Thank you in advance.
Sent from my HTC Wildfire using XDA Premium App
You are not alone! Still looking for a solution myself.
Have you tried using another email client and signing in through it?
Same problem here. Hotmail worked great through Activesync on Android, but this app is much nice. But contacts edit is not working at all !! And not found any fixes thus far.
-sony xperia arc w/stock kernel
Still to fix
Sorry to say that I am having the same issue. Have to been able to find a fix. Please let all know if anyone can figure this out.
Thanks.
Same problem here
I too have the same problem. I erased everything, tried with another gmail account, made sure to not sync anything with gmail, with no avail. This is a huge bug.
Response from Hotmail
So I contacted Hotmail about this issue. Here was there response:
"We aplogoize for the inconvenience that this may have caused you. Please understand that the ability to edit contacts on Hotmail app for Android phones is currently not available. However, our product team was already aware of it and a fix is being considered.
Thanks,
Windows Live"
Hopefully this fix will be soon.
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
suketu15 said:
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
Click to expand...
Click to collapse
No HTML mail with exchange on my Wildfire....
I'm looking for a solution to this one too. The Hotmail app is actually pretty good, but the inability to edit contacts is an odd bug.
Solution
I tried Contact Editor Free by dmfs in the Market. It lets you edit the hotmail contacts and sync them back up.
I've only tested it for about a minute, but it seems to work.
I gotta tell you.
I've done a research. Microsoft is aware of the issue since about November/December 2011. SEVEN (the actual manufacturer) confirms it and reports work in progress (in February/March?), an update to the app has been issues by the end of February but the issue has not been addressed and has not yet been resolved.
I used Microsoft's support forums to ask the question, how to sync the contacts then, if nothing works as intended.
One of forum's moderators confirmed the issue, another asked how did I exactly try to sync.
If you would be kind enough to visit the question page yourselves and click "I have that question too", I'd be thankful. Maybe they'd actually do something instead of constantly apologizing and confirming either the issue or the progress of the works...
I tried Contact Editor Free by dmfs in the Market like Joe USer and works ok
Microsoft ? SEVEN hotmail app
Microsoft + SEVEN app bugs. Please go here and vote:
answers.microsoft.com/en-us/windowslive/forum/hotmail-people/denmarks-biggest-microsoft-fan-comment-hotmail/ebd54002-2760-4e51-b9a0-578a2f9805f0
use Contact Editor free by Marten Gajda.
worked for me.
Don't know why I never noticed this before when I was using my Galaxy S2 but it hit me today on my Nexus 4. I was trying to find out why Bluetooth handsfree calling through my Garmin wasn't working and it is because the Garmin has all my contacts showing last name first even though they aren't presented that way on the phone. When I tried to view the contact directly through the Contacts app, I saw that it was showing last name first and I couldn't edit the contact to try and fix it.
We are what, over a year since this was first recorded here and still no fix other than a third party app? This wasn't an issue on my BlackBerry.
On top of that, it makes handsfree unusable since there seems to be no way to get the contacts to list with the first name first. The contacts are all fine on Outlook.com so something is getting messed up with how they are presented in Android.