3G issue - Touch Cruise General

I've got a little problem whith 3G & HSDPA.
The problem is it won't connect whith 3G speed, just whith GPRS.
HSDPA is enabled, and I didn't edit any registry settings that would affect the connections, and there is 3G area coverage (checked whith other phone).
Oh, and the icon stays on 'G' all the time, no '3G' or 'H'...
Any ideas?

some operators have special 3g and up usims
and only connect to 3g and up with them could that
be the issue or have you tried the sim on those other phones?
htc have at times been criticised for having worse reception then nokia and other phones but never anything but G seems odd

I'm sure you've tried this already, but try another SIM in the TC, and try your SIM in another phone. Just in case it's a SIM problem. I'm assuming you have a 3G SIM card?

I have an USIM, and 3G was working great whith my previous Hermes...
Update: After a Hard Reset HSDPA came back alive and kicking... after the backup has been restored whithout the registry everything seems to be fine...
I'll start editing again... and post the cause if found

Related

Radio : 3G/HSDPA crashes the phone GPRS ok

Hi,
I have a problem with my cruise, the phone went already 2 times to the operator for repair but the problem is still here, they juste made an Hard reset
When it sent it to SFR first time, it was very long to find the Network and trying a Wap session crashed the phone, connection failed and Calling was impossible,
So after the second time I decided to repair it myself...
I've made a HARDSPL to CIDUnlock on the phone, so now I Have WM 6.1 Rév : 1.28.405.1FRE
Then I UnSIMLocked with the tools from Olipro, that worked so I can now Use a Orange SIM in my SFR Cruise,
But the GSM module was still not Working correctly, so I flashed the Radio for version 1.58.25.14.
Now the network is found very quickly, as quick as when I had no problem with the phone, But one problem persists, I can use the GPRS but no 3G or HSDPA, this crashes complety like before, so at the moment I forbid connection to 3G with Manual Band selection in the phone parameters, so the phone doesn't look for any 3G / HSDPA Network.
How can I solve this, any solutions ?

Unable to make/receive calls with HSDPA

Got my TP 3 weeks ago. I am on Orange. Until this morning, everythig was fine. Very vey happy with my TP. Today, woke up and found "H" on the status bar for the very first time. Befire that it used to be "3G". Though , well getting HSDPA, good. However, with H on, i am unable to make calls or receive any. They go to voicemail. When i call, it just disconnects without dialing tone. Anyone else had similar problems? Any solution? I bought it from expansys, standard UK rom. Is there a way to switch hsdpa off? though it should work even if its on...... is set faulty or radio rom??? worried now. it was excellent uptil now
network's fault. Orange haven't programmed their network to cope with HSDPA properly.
start>settings>connections>advanced network
the settings to turn HSDPA on or off are in there.
Thanks mate. I was really worried that there is something wrong with my phone. But turning off HSDPA resolved the problem. So it was Orange's fault .
I will still be able to connect data session via 3G, isn't it??
Thanks again.
This is not specific to Orange...
I have problems maintaining an internet connection while making a GSM call on the touchpro too...
I used to get this same thing with my Kaiser on a roof in Hackney, if I disconnect the data session, it is OK again.
For some reason it was only there that this problem occurred for me. Other places had 'H' and voice calls working.
Cheers,
Joe
it's a common problem.
I know that Orange and Vodafone at least have this issue.
3 and T-mobile appear to be ok.
Don't know about O2.
Generally, it's the same throughout Europe as the networks tend to use the same hardware and software on all their infrastructure.

Weird APN / 3G issue

hi,
I'm on day 2 of trying to sort out my wife's new Captivate, so would appreciate any help at all. Phone is rooted, unlocked and has decent signal, but I cannot connect to 3g.
I'm on Optus network via TPG (Aussie network). I've tried many APN settings, and I'm at the point where I don't think this is the issue (yes, I know this is normally the issue).
I tried going into *#*#4696#*#* and doing WCDMA preferred, and WCDMA only, made sure AUS radio band was selected and did 'Enable data'.... also no help
I've also made sure data is enabled on the sim/account. If I insert the sim into another phone, it works with 3G. So it's something to do with the phone for sure.
Optus' 3g info says "2100MHz frequency band. Enabled with High Speed Packet Access technology (HSPA)". So WCDMA is the correct setting I think.
To be clear, I've never gotted the little 3G symbol at all (or an 'H' symbol that I've seen someone mention). I first tried emulating my own Vibrant's settings exactly, which didn't help.
Any ideas would be great.
thanks.
I'm completely out of options ... is there a chance this is an issue with bad contacts? I fixed my Vibrant's GPS by prying up one of the contacts...
All fixed. If anyone else has this trouble - flash back to stock, following this guide http://forum.xda-developers.com/showthread.php?t=884364
Note - I already had stock, so no idea what the hell was going on, but whatever.

[Q] No data transfer on UMTS

Hello all,
Been using this phone for ~6 weeks now.
Familiar with all 3G/H and no network issues - been there, done that...
Yet, I find it odd that while my phone is sometimes steady on UMTS, it has no actual data connection (Ping fails and also other tools), while calls can be carried out!
Also, at times, while network signal is showing as working, I'm actually w/o network connection (phone calls) at all.
And last, in several occurrences a day, while I'm not in a call and probably also not in 2G (I restricted my connection to WCDMA only), I get Network signal yet no data signal in the notification bar (WIFI is off).
I tried re-flashing 1.78 EU RUU (for my unbranded phone) with no change.
I tried rooting and putting Lee's ROM with no change.
I switched microsim from my provider with no change.
Is my only solution is sending it back to HTC for repair? or there is another solution to that frustrating (!!!) situation?
Many thanks for any response!

[Q] Network mode cannot set to 3G

Just got my Nexus 5 today.
However, in Wireless&networks / Mobile networks / Network Mode, I can only set it as 2G or LTE but not 3G.
I am currently on b-mobile in Japan and my Nexus 4 works fine on the network.
Wondering is it some sort of bug of KitKat or is it somewhat related to the SIM card I am using...
seanyseansean said:
Probably the sim card. Mine gives me the option, but another n5 on a different network (o2/UK) doesn't.
Click to expand...
Click to collapse
hmm, in my case, I can see the 3G option, just that whenever I select the 3G option, the system would automatically reset it when I navigate to other page.
Is that also the case on your N5 with O2/UK sim card?
On the other hand, I will test my N5 on different sim card tomorrow.
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
MarkMcLovin said:
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
Click to expand...
Click to collapse
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
OK, so I tried the SIM cards from my colleges, and my N5 can connect to 3G without problem.
It's weird that my SIM card works perfectly well on N4 but NOT N5...
Did not experience such SIM card computability issue before...
httimchen said:
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
Click to expand...
Click to collapse
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
3G cannot set for Virgin UK Sim
MarkMcLovin said:
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
Click to expand...
Click to collapse
I am also having the same problem, purchased the Nexus 5 from carphonewarehouse, can set on 4G or 2G, but when i set to 3G and comeback, it resets. Is that a SIM card problem? I tried to go on testing mode and apply GSM/CDMA auto PRL, that also not working. Is that a KitKat bug?
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
101_North said:
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
Click to expand...
Click to collapse
i think it's not a bug.i think it's a hardware problem. i'm having it with vodafone italy.
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
unexist said:
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
Click to expand...
Click to collapse
I'm on straight talk TT&T with a new SIM card, but sometimes the network mode doesn't stick. No idea why...
replaced a new 3G SIM, no luck
Just replaced a new 3G SIM Card didn't work the 3G option for me - Chunghwa Telecom Taiwan.
But I can select 2G, and dial number to make a phone call, so the SIM slot seem works fine, maybe just configuration issue?!
And, also I find a very annoying defect of my Nexus 5 32G(White), when hard-reset or flash to Factory Image, my Nexus 5 32G white goes crazy!! it just keep stuck and loop at Google Logo (not even show the 4 circle animation), and won't boot at all!
And I finally find a way to make it boot, by keep trying repeat flash factory, erasing userdata, erasing cache etc. is every had this issue?
EE/T-Mobile (uk) and I can't select 3g either, well I can but it doesn't stick.
I have a similar problem, except I can only select 3G / 4G, and not 2G because the 2G option isn't even displayed!! So infuriating. It still works through the *#*#4636#*#* menu, if I select GSM only then it does indeed go to 2G.
Is it possible that the SIM is somehow telling the phone OS it can't do 2G only? This didn't happen with my old carrier (same phone, only just switched). I have a feeling it's caused by the same thing that makes my phone number show up as 'unknown' now, too.
I have the same issue, I tried two different SIM, on is a Straight Talk sim that is set up to use the ATT network and used a T-Mobile sim card, both were unable to keep 3G as a setting.
My Nexus 5 seems that reluctant to drop from 3g to 2g when 4g is selected i have given up and now just manually select 2g to make sure i have a signal (im out in the sticks a bit). Sat at the PC with 4g selected i get no signal whatsoever, with 2g selected i get an indicated full signal strength.
Why on earth the N5 is so reluctant to dip its toe in the 2g territory when no data is on is beyond me.

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