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Can sync OTA with a 6.0 rom - but not the 6.1 rom - error 8503001c

It does not work for me when I try to sync to an exchange server with a 6.1 rom. With a 6.0 rom I can always sync with both the Outlook on the PC and the exchange server. But when I upgrade, I can only sync with the Outlook on the PC - sync with the exchange server fails to work. It fails when I try OTA, and it fails when I try with USB. I have tried 3 different 6.1 rom for kaiser, and also tried on a 6.1 rom ELF I have - with the same result. But when I go back to a 6.0 rom - everything works again. I have tried setting up the phone manually - to make sure it is identical with the 6.0 rom - but still no luck. I can sync with mails, calendar etc on the Outlook on the pc, but when I change it to sync with the server - it wont.
Does anyone have a solution?

Is there not at single person that can help me with my problem??
I really want to upgrade to 6.1 rom - but can't, since I have to be able to sync with the exchange server for work reasons.....

Mine just works. Sorry I wish I could help but I wanted to let you know mine has worked on every rom I have tried. Sleuth right now.

finch said:
Mine just works. Sorry I wish I could help but I wanted to let you know mine has worked on every rom I have tried. Sleuth right now.
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I wish I could say the same....
And you did nothing different when setting up the phone with the 6.1 rom compaired to the 6.0 rom? Have you noticed any differences in the settings?

How do you upgrade to 6.1 currently?

bull3001 said:
How do you upgrade to 6.1 currently?
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LOL
WIKI...WIKI....WIKI...Sticky....Sticky...Sticky!!! (Chanting)

bull3001 said:
How do you upgrade to 6.1 currently?
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Hmm..... - I don't quite understand your question? Everything else works fine after the upgrade....

verify that the exchange server is 2007 SP1 or 2007 RTM with rollup 3

poussin69 said:
verify that the exchange server is 2007 SP1 or 2007 RTM with rollup 3
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I am using the exchange server at the company where I work - and dont have much knowledge of that - but I am pretty sure they still rund 2003 exchange server. Do you need to have exchange cerver 2007 for using 6.1 rom?.

Are there not anybody that have a solution to my problem? Or do I really have to stay with a 6.0 rom?

I think you need to hard reset again
00s of people use OTA with Exchange with 6.1 without any problems
Odds are it is something you did wrong or a bad flash.
Re-flash, hard reset, try to re-load your radio, rinse, lather repeat

Nobody has a solution because nobody else is having this problem. I just upgraded to 6.1 yesterday and have no issue with OTA sync with our exchange server (2007 w/SP1).
What error are you getting when you try to sync? There is a lot of troubleshooting that can be done, but it may be difficult for you to do so without help of the Exchange server admin. If you're actually hitting the Exchange server, there are various logs that can be accessed, but for starters, we'd need more info on what exactly the problem is other than 'I cant sync'. I assume you're getting some sort of 0x00000000 type error?

Exchange 03
""My First Post""
I flashed with Duttys 6.1 a couple of days ago and am in Tennessee using At&t and used the 1.64.06.04 radio. I'm the Network Admin at my company and use Exchange 03 and everything works great for pushing email, calendar, etc. Basically im just saying that 07 isn't required. Perhaps you should try a different radio? Just throwing in my two cents worth as this is my first Phone ROM flash I've done since my MPX200.

bzowk said:
""My First Post""
I flashed with Duttys 6.1 a couple of days ago and am in Tennessee using At&t and used the 1.64.06.04 radio. I'm the Network Admin at my company and use Exchange 03 and everything works great for pushing email, calendar, etc. Basically im just saying that 07 isn't required. Perhaps you should try a different radio? Just throwing in my two cents worth as this is my first Phone ROM flash I've done since my MPX200.
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As long as he has data connectivity, it's likely not the radio. He just hasn't given us enough info to go on. One thing you might check is to try with both SSL enabled and disabled but I only bring that up because someone here recently upgraded their phone and forgot about that checkbox, but of course they were getting a specific error that helped me to solve the problem.

Error code
The errror code I get is:
8503001c
I thought I had already written that - but my mistake. I have googled, and I have not found one solution that could help in my case. Often it is an errorcode you get related to Vista - and I am running XP.

PPCBANDIT said:
The errror code I get is:
8503001c
I thought I had already written that - but my mistake. I have googled, and I have not found one solution that could help in my case. Often it is an errorcode you get related to Vista - and I am running XP.
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Read some of this. From what I've read here and elsewhere, it seems to me like that error is caused by some sort of corruption in the data that's trying to sync. Try to sync just mail, if that works, add tasks, etc until you encounter the error. See here for more info:
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?PostID=2769442&SiteID=65

Cool - thanks for the different advices. I will try during the weekend to reflash - and check for some corrupted files. Hopefully it will work out at the end.

Same problem here HTC TYTNII
After upgrading to a WM 6.1 rom no sync with the Exchange-server
Error 8503001c.
Trying to downgrade to WM6.0 rom at the moment.
If anybody find a real solution please let me know

I tried a whole weekend - and finally I managed to be able to syncronize my mails with the exchange server. I dont know why it suddently accepted the mails - and I left it there, and i settled for that.
I normally also syncronized contacts, calendar and tasks with the server with my WM6.0.
I tested for corrupted files - found nothing. Even when I deleted all the contacts in the contact folder, it still would not syncronize with the exchange server.
I did not go any further with the issue - since apparently I was the only one. So please let me know if you find any logical explanation - because I would prefer being able to syncronize with the Server instead - expecially for my calender.

And what has changed??
PPCBANDIT said:
I tried a whole weekend - and finally I managed to be able to syncronize my mails with the exchange server. I dont know why it suddently accepted the mails - and I left it there, and i settled for that.
I normally also syncronized contacts, calendar and tasks with the server with my WM6.0.
I tested for corrupted files - found nothing. Even when I deleted all the contacts in the contact folder, it still would not syncronize with the exchange server.
I did not go any further with the issue - since apparently I was the only one. So please let me know if you find any logical explanation - because I would prefer being able to syncronize with the Server instead - expecially for my calender.
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Please can you tell me what has changed?? Do you still use a Rom with WM6.1??
I just returned to a 6.0 Rom and Atcive Sync works like a train. No problems at all. So can somebody figure out what is happening here??
Is it a WM6.1 and Exchangeserver 2003 issue?? There must be more companies using still the Exchange 2003 ?? (Maybe we even stll have it running on a Win 2000 server )

Windows Mobile 6.1 SMTP issues (MS acknowledged)

Thought you guys might be interested in this - credit to the author Matt
Windows Mobile 6.1 SMTP issues
18/09/08 10:37:37 am by Matt - 718 words
Categories: News
Do you have a Windows Mobile 6.1 powered device and use either POP3 or IMAP4 with SMTP? Have you encountered problems sending email or seen the error message below?
If the answer to either of the questions above is yes then read on as what you are seeing is actually a bug that affects all WM 6.1 powered handsets!
Background
I first discovered this problem a few months ago while using my HTC TyTN II. I have access to two Exchange servers but, as you'll probably know, you can only set up one Exchange activesync partnership per device. So for the other account I have to use IMAP4 and send over SMTP.
I've been using the setup for about 18 months and it works perfectly well for me, well until HTC released the WM 6.1 update for the TyTN II it did.
I installed the 6.1 update on the TyTN II and set up my Exchange and IMAP4 accounts. Was able to receive email with both accounts, no problem. All was well until I tried to send an email from my IMAP4 account (through SMTP). Upon trying to send mail I simply got presented with the error message above. I checked the account settings, they were all correct, but still unable to send mail.
I then restored the original WM 6.0 ROM to the TyTN II and the problem went away! This lead me to think that there was a problem with HTC's implementation of the 6.1 ROM. However later test revealed this to not be the case.
I set up my IMAP4 email on my new HTC Touch Diamond and was able to send one email, but subsequent emails then failed with the same error message. Deleting and recreating the account allowed me to send one or two more emails before it then failed again. One sending failed the account never works again!
So I contacted one of our friends at Microsoft to try and work through the problem.
Having worked with the guys at Microsoft for the past 6 weeks or so (including the top Outlook Mobile chap in the US) and having sent them my TyTN II to test we have discovered the following bug affecting ALL Windows Mobile 6.1 devices.
You can see more in the email excerpt from Microsoft below:
We are done with it and just checked in a bug fix last week to address what turned out to be a severe product bug that will affect all WM 6.1.x devices until they receive a fix or upgrade to WM 6.1.4. Your help both made us aware of the issue before it bubbled up through the forums and your device actually did help us debug the issue.
We are driving the issue with our response team and pushing to make a fix more broadly available independent of a device update.
More details on this bug:
Symptoms:
At some point sending e-mail stops working for a given e-mail account.
This will happen if the there is *any* failure to connect to the SMTP server – ever. After that point the user cannot send mail with that account again.
Recovery:
The user must delete their e-mail account and recreate it each time this happens.
There is no way to prevent this from reoccurring.
So as you can see, the problem is pretty severe and affects all devices with WM 6.1. The work around, if you can call it that, is to delete the affected account and recreate it.
I also suspect that this bug is related to the problem that many people report with GMail on their mobile and the reason why you must delete and recreate an email account if any of the account credentials change.
Microsoft are working on the problem at the moment and are hoping to make an independent update available. Let's hope that it will be available in that format rather than part of a full ROM update as I suspect that it will take time to filter through the manufacturers and the operator supply channels.
If you are affected by this issue then do drop me a line and I'll endeavour to keep you updated with the progress of the fix.
EDIT: Please see this post for a potential fix to the problem!
Posted by: Matt
[ Post Tags: smartphone news, windows mobile news, WM 6.1, SMTP Error, bugs, tracyandmatt.co.uk ]

lui2001 said:
EDIT: Please see this post for a potential fix to the problem!
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Could you please provide the actual link?!

This rocks!!! I have been playing with other solutions (from MS, Tmobile, XDA, etc) for months, nothing worked more than a few days. So far so good!! ken

I have tried all patches and fixes suggested
as sais i tried all patches and fixes suggested still no result on my xperia x1 . upto now i noticed one time that my kpnplanet dutch account has sent my outbox. after a reboot/ system hang
is microsoft having a future update coming? i have spent many houjrs getting it to work..unfortunately without result yet...
tx for any advice

Are there any updates relating to this issue? I too was recently affected by this bug and it is very annoying.

Lotus based email servers

i have checked in all opereating systems of windows CE in almost all devices
but there is no support for lotus based emails servers wheather i am contecting via gprs or wi fi
the email box opens perfectly but the buttons of forward reply bcc cc are not visible,
i have done jave aplets and this and that but the problem is still there
now thinking to switch on blackberry for the push email facility
or anyone can tell me that any application can help me
now a days um using treo 750v with wm 6

we have it at work, i'll see if I can find the details for you. Notes/Domino are the biggest pieces of **** i've used in my life (that and the several thousand lotus notes "applications" we have)

cud'nt get u
what application i need for this problem?????
would your goodself be that much kind to tell me in brief?????

Ignoring the anti-Domino stance of the first respondent i would suggest you investigate CommonTime. They do a server side push email system designed for WM devices as well as Symbian.
If what you are looking for is a mobile version of DWA then i think you are going to have to wait until your Domino servers are upgraded to version 8.

oh my God
i cant bel that i gonna have solve my problem of email
that was a kind info thx
let me try that soft first

You may also want to try out Seven Beta, they also do a push email soultion for Domino/Exchange and all manner of third party POP/SMTP servers.
Forgot to add this is also a FREE option.

Awais said:
i have checked in all opereating systems of windows CE in almost all devices
but there is no support for lotus based emails servers wheather i am contecting via gprs or wi fi
the email box opens perfectly but the buttons of forward reply bcc cc are not visible,
i have done jave aplets and this and that but the problem is still there
now thinking to switch on blackberry for the push email facility
or anyone can tell me that any application can help me
now a days um using treo 750v with wm 6
Click to expand...
Click to collapse
If your domino server is on version 8 or above you can use IBM Notes Traveler http://www-01.ibm.com/software/lotus/products/notes/traveler.html
it's far better than MSFT solution because it allows you to replicate signed and encrypted email. that's only my opinion

nunomax said:
If your domino server is on version 8 or above you can use IBM Notes Traveler http://www-01.ibm.com/software/lotus/products/notes/traveler.html
it's far better than MSFT solution because it allows you to replicate signed and encrypted email. that's only my opinion
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no, that server is version 7

What 6.1 or 6.5 version works with exchange ssl?

I have currently TNT 11.0.4.0 installed
Unfortunatly I cannot sync to our company's exchange server (incl SSL) . It keeps giving me 0x85010013 errors. (The admins won't change there policy for me).
Does anybody have any luck with another 6.1 or 6.5 in this setup?
THX

I've had Cracing's HD 2.1 hooked up to an Exchange 2007 box successfully, but it was a bit of a ball-ache getting certificates sorted out (nothing to do with WinMo - certain incompatibilites with Windows 2003, Exchange 2007 and Windows 7 and certificate services auto-enrollment)

The certifactes are ok for my.
Problems is: The company's server has strict security policy enabled. (So my device can be wiped remotly). Ths causes my problem. Si I will move back to 6.0
(The original MS 6.1 works ok too, but is very unstable)
Found the solution here thoug

[Q]Lumia 820 Exchange Problem [solved]

Hey guys,
i am new here, but i've been watching this forum a long time for now on.
At this moment I have a problem with setting up an Exchange for my mail acc (university).
Setup going fine and it can be completed, but after some time (30-40min), windows asked me for password because of my
password that i typed in is wrong.
The curious things are, I can read my mails after retyping the password or when I hit the return key.
Does anyone have the same problem?
Thanks in advance

For me there is no problem, I setup my private Exchange (2010) Account and everything work well.
On WP8 with my Lumia 820, I received only a warning regarding the certificate like on other OS's and that was it.

Oh really?
I have installed the certificate from my university but i didnt change anything .
Is there a option that an administrator should do to allow WP8?

I tried to search on my Exchange (2010) for an option for WP8, but cant find one.
Microsoft said that WP8 will be supported by every Exchange Server, I found this by Google.
Which Version of Exchange Server do you have on your University?

We have Exchange 2003.

Okay, I tried Google and found that it must work.
From Windows Phone 8 Security Overview:
Windows Phone 8 is compatible with version 14.1 of the Exchange ActiveSync protocol and supports synchronizing email, calendar, task, and contact information with Exchange Server 2003 SP2 and subsequent releases or with Microsoft Office 365.
One post on XDA, but another problem:
http://forum.xda-developers.com/showthread.php?t=1912071
The only thing maybe, if you have self signed certificates at your university, you have also to install the Root-CA certificate!
And maybe is the Exchange 2003 not up to date, SP2 installed?

Thanks for your help and replies.
I don't know which SP is installed :-/
I checked the homepage of my university and i found a root CA, that i've installed on my phone.
At the Homepage I also found that Windows Phone is supported.
After round about 40min, the ask for retyping the password appears .
It's really strange.
EDIT:
I found this page: http:**social.technet.microsoft.com/Forums/en-US/Forefrontedgegeneral/thread/6999b88e-ada4-45c5-ad33-55905db0f0df/#a1bacca1-40ac-4e09-af79-1178fad860b5
And finally i wrote an email to our support with this link.
EDIT 2:
I've got an email from our support, they have changed the settings (settings can be found in that link above).
Until yet it worked perfect.
Thanks for Help!

el-bart said:
EDIT 2:
I've got an email from our support, they have changed the settings (settings can be found in that link above).
Until yet it worked perfect.
Thanks for Help!
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Glad to hear you solved it!!