Related
Hi all,
Figured I should start a post with problems (in the quest for solutions).
I have had my v1605 from Vodafon for 3 days now and have found a few problems already. I have a replacement coming on Tue so will see what is fixed...
So far:
- keyboard back lights not working, matters not if the sensor is active or not. Vodafone replacing the unit as a result.
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
- screen alignment wanders and as such I usually need to re-align the screen once a day or more. Seems always to drift left and slight lower than I am pressing.
- today screen items are locked and 'vodafoned', very annoying as I cannot show task list, owner info or lock status on the today screen. I hard reset the unit and reset it before the customisation happened and voila - the usual today screen items were back - but as a result I lost the vodafone dialer skin and the 3G symbol. I presume someone can ROM-hack to get rid of this restriction and look forward to it In fact, it would be perfect if the ONLY Vodafone customisations were the dialler skin, 3G symbol and theme.
- If you have a password set and hard-reset the unit it crashes when you are prompted for the password. Soft resetting it then skips the vodafone customisation.
- left softkey set to phone instead of calendar and no way to change it.
- no easy way to access Vodafone Live!
- camera quality pretty poor for a 2MP, no where near as good as the K750i for example. However, the K750i on its first firmware was pretty aweful too!
- when plugged into USB on computer - if you turn it off (so as just to charge) it will turn itself back on again shortly and commence another sync.
Other than these niggles, of which the today screen is the biggest for me, I love the TyTN. By far the best PDA/Phone I have owned to date!
So - over to you guys, does your v1605 have these issues or others, or none????
Rich
My slide out keyboard down't click into place on the left side the way the right does (and also the way the wizard does). It may not be a problem now but in the future, it may begin to wear and then it might affect the function of the keys??
Are they just swapping a unit for you or exchanging the whole package? How will you know if you get a brand new set? When I switched mine on, the call timers showed outgoing 40 seconds and incoming 45 seconds. I'm not sure if this is vodafone testing the units or it's not new.
Am told I am getting a brand new unit - will check call timers as they *should* be 0-0.
Just had a play with mine and I only feel a click on the right side of the keyboard too. Feels nice and solid once it is out though - not like the xda-mini-s which feels flimsy in comparison.
R
I do not see the "E" icon even in EDGE enabled areas. I even tried the HTC Wizard icon hack hack with no success:
http://www.htcwizardweb.net/node/191
'E' appears on my v1605
3G is awesome.
rakh1 said:
Just had a play with mine and I only feel a click on the right side of the keyboard too. Feels nice and solid once it is out though - not like the xda-mini-s which feels flimsy in comparison.
R
Click to expand...
Click to collapse
Thats great! was a bit worried that mine was a faulty unit. It does feel solid when sliding. It was just the lack of the "click" that bugged me.
Anyone else who received their unit had timers showing calls made and received from it? Its probably vodafone testing it. The unit is too new for any refunds/refurbs to have been made.
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
My unit has this issue and I hope my next unit which is a brand new replacement that comes on Tuesday doesn't have this issue. My unit it is only the O that has problem which is getting better over time. I called them and they was more than happy to get a brand new unit to get sent out just want a perfect working one in my 14 day period so fingers crossed will keep you updated.
xxnoelziexx said:
- some keys on the far right seem unsensitive - I keep missing O, P and L from my typing. The keys do work though...maybe it is just me.
Click to expand...
Click to collapse
Do you also feel a click only on the right when you slide open the keyboard? Let us know how you get on with the new unit.
Don't feel no click at all. Will keep you all updated.
UPDATE:
New unit turned up - keyboard lights now work as expected.
Still only a right side click on the keybard - so it must just be the way it is.
Today items:
Fix posted here: http://forum.xda-developers.com/viewtopic.php?p=329204#329204
Hope that helps - Rich
Hi guys
Peter .. the guy that got his VPA Compact III two days after me as sent it back on the 14 day returns .... He was concerned about stability. He's always struggled to come to terms with WM stability which I can understand ... so he's off back to palm and blackberry.
From my point of view - I've had one hang during operations which still worries me (I left it at the today screen fine ... and 30 mins later I noticed backlight was completely off and it was utterly un responsive - wouldn't respond to incoming calls). It also hangs occassionally of soft reset or power on (from a complete power off). It usually comes up fine on a subsequent soft reset.
I'm waiting for HTC to call me back so I can raise this as a call. It seems to happen regardless of today plugins being active (I disabled all) - I have also rebuilt with 4 phases of Sprite Backup to restore from - and the problem hasn't gone away.
I suspect it is firmware / software as opposed to hardware .... fingers crossed.
Aside from that I love it as a device .... I just wish one of you guys that has one will let me know if you have had any hangs at all and where you see them.
My keyboard light works fine. It has to be in low light and you have to press a button before it activates - just opening the keyboard in low light doesn't activate it.
Occasionally I turn the device on and it starts in landscape mode and then switches to portrait ... odd .. because I didn't switch it off in landscape.
There is an odd moulding mark where the stylus comes out on the curved recessed part of the body (right hand side). I thought it may be a crack but I'm pretty sure it's just where the plastic moulding was finished before painting. If it's not cracked I'm not bothered.
You can change the WM5 softkeys with Tweaks2k2.
One thing to remember is that rather than use the phone executable, the device originally used a :MSC call. Once removed you can't put it back with Tweaks2k2. It's not an issue because a normal link to phone is fine. If you want Calendar ... then use Tweaks2k2 to change it.
My keyboard works fine ... no sticky keys. Peter had one or two on his.
Paul.
I just wish one of you guys that has one will let me know if you have had any hangs at all and where you see them.
Click to expand...
Click to collapse
No hangs here yet.....using it a lot with skype, camera, etc...
My keyboard light works fine. It has to be in low light and you have to press a button before it activates - just opening the keyboard in low light doesn't activate it.
Click to expand...
Click to collapse
Yes - same here...
Occasionally I turn the device on and it starts in landscape mode and then switches to portrait ... odd .. because I didn't switch it off in landscape.
Click to expand...
Click to collapse
I've not had this happen...
There is an odd moulding mark where the stylus comes out on the curved recessed part of the body
Click to expand...
Click to collapse
Same here - but very feint....
Rich
Hi Rich
What are you running at the moment ?
I'm try to find out what is different between my build and yours so I can narrow down possible cause of hang.
Paul.
By the way ... my build is :
So far I have SBSH iLauncher, HandyMenu, HandSwitcher, Legato Mahjong, Billiard Master 3, Bubbleshooter, PDA Mill GameBox Classics, BeJewelled 2, 1-Calc, Phatnotes, PIEPlus, Avantgo, CO2005, Clearvue Office Pro, CPL6, FW2006, imov Messenger, NewsBreak, Resco Explorer (without the Resco Today Plugin) 5.40, Resco PhotoViewer, SBSH Pocket Breeze and Pocket Weather, Skype 2, Sprite 5.1, Tweaks2k2, PI2005, FlexMail 2.2, FlexWallet, Cabinstall, Cruxview - all installed on the MicroSD.
Aside from an apparent hang on startup last night which scared me .... I thought I'd need to hard reset but it eventually sorted itself out ... hopefully it is s/w related .... it's all going well. Did a video call with Peter last night which was fine ... first I've done and picture quality not great but usable.
3G is active and working very well. Switches mid call to 2.5g if signal drops to much, but you don't get a chattering issue (i.e. where it regularly switches between the two).
Drove from Hook to Kent with CPL6 and BT GPS yesterday and that was flawless.
Have four phases of Sprite Backup - Different levels of build - so I can decide how far back to go in the event of problems.
Circa 28 mg of program memory following sof reset
Circa 31 mg of storage memory
PB is loading PI Calendar / Tasks / Messaging / Phatnotes / Pocket Weather.
Can someone help me with my wifi problem please. I can get connected to my network ok but IE will not show any pages, it just says wrong settings. I am connected with good signal strengh and thought that i would be able to surf when on my own home network. Most of the time it serches gprs and 3g then shows the error. An idiots step through guide would be helpful. I have searched for hours but came up blank. I also need a walkthrough on how to configue vodafone MMS settings as I cant get that to work either. Customer services isnt much good as the dont really know this device yet. Thanks in advance.
Hey Paul,
I have only the followinig intalled over the base v1605:
skype2
PHM Registry Editor
Microsoft .NET CF 2.0
Aspecto Software WiFiFoFum
Handmark Monopoly
That's it......
Rich
new unit arrived and the sticking key issue is gone thank god. I hve a few things installed now and the phone is running great. I installed agile messenger beta a few minutes ago as no msn client is in the vodaphone rom and the phone looked like it crashed then a few moments later it signed into msn.
1 thing I have noticed is if I mute the volume so I get a x sign near the volune if I click around I.e start menu and click around the operating system I can hear a clicking noise. could someone else test this 4 me I am currently in a quiet room.
also noticed when using pie with keyboard slid out my view will sometimes change from landscape to portrait view and then back to normal which is strange. I am sure my faulty device did this whilst just using the operating system in general use. shed a bit of light to what I have just found is that I just put the phone down open on the case it comes with and the same thing happened it must have something to do with the magnetic metal in the case effecting the phone causing it to rotate lol well that's what I think.
No clicking sound when I mute mine. Haven't really played around with mine yet. Will install everything once I get my microsd card.
Does your phone's keyboard click into place when you slide it open and is it right side only or both? Also did you check your call timers? Are they zero or has calls been made before receiving it?
Just got my TyTN
and all i got was a lousy keyboard..
got the bad keys on my unit. Waiting for response from HTC distributor, but they halted all sales of it until resolved. There are a lot of phones with bad keyboard.
But apart from that it seems to work fine - like the Jasjar in a smaller package.
But I liked the keyboard on my I-mate k-jam a lot better.
My first one had a few keys that weren't great, t, del and spacebar. This one is good for the keyboard. But....my screen is loosing calibration all the time again which is why I was given a replacement. Moves so that it is totaly unusable! Is anyone else experiencing it? If you are not is it a Voadafone one or something else. I've told Vodafone that I'd like another one out of a different batch and they said that they will extend my exchange period for a couple of weeks until some new ones come in. Might call HTC to see if it is a known "feature". Other than that I'm still totally happy with the device and it is much better at memory handling thn the Exec ever was, It never seems to drop below 22mb of program memory after having opened and closed programs for a clouple of days. The exec would have dropped to 17 by the end of the first.
Phil
I think i'm very unlucky regarding this device. Besides my BT problem (see the link in my signature) i have a Camera problem also. See this picture.
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Did someone else also had this problem ?
What can it be?
I have to mention it happend a while ago from time to time, now seems to be permanent; Also i've installed the hot fix for the camera from HTC and nothing
PS: Sry for my english
hi..
i have the BT problem too and i have this screen problem too:
http://forum.xda-developers.com/showthread.php?t=385195
i think we have winning a defective unit...
but my problem is that im in brazil and i cannot send my cruise to eua or UK because when it cames to brazil i didnt payed the customs fees and now if i send to outside i will pay a penalty because i dont declared before...
i've the same annoyingly camera problem. sometimes it works but in most cases i see this multicolor buggy pictures. i'll not send it to htc because i've no replacement and i'm sure it will last 3 weeks or more
I have developed the same camera problem now... so my Polaris only takes strange technicolor pictures. I have tried to change ROMs, Radio, Re-cooking camera app but it´s still the same. So it looks like I´ll have to send it back Well I must admit I have been holding off for a while because I have a list of "problems" which need sorting out...
1. Loose screen. Top left and right of the screen (windows and x button) make a clicking noise after long use, like the screen isn´t stuck down properly
2. Scroll wheel is loose
3. D pad makes a double rebound click on pressing down or left
4. SD card lid doesn´t close properly
and now this
It´s incredible this thing cost me a small fortune and the build quality is really really sh*t. Which is a shame because I think it´s a great device. No such problems with my Kaiser.
today main camera stopped working. just a black screen when camera app is started. then i installed Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab and camera had problems with it BUT after deinstalling Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab the camera works normal!!!! maybe its luck or the problem is only solved temporary ... time will show. can somebody confirm this on his device?
About my Polaris, everytime I press the capture key, something strange happens: a pixel-like black/white preview of the picture magically appears on the screen over the normal image from the center to the left side of the display, what should be?
Any suggest? Thnx
"Preview Picture Magially Appears"
a pixel-like black/white preview of the picture magically appears on the screen over the normal image from the center to the left side of the display
Click to expand...
Click to collapse
It sounds like your in Panoramic Capture Mode.
Go to camera and look in top left corner, if you see three rectangles in a box it means your in Panoramic mode, just press the right arrow next to the box three times to return to normal capute mode.
You're right
Thank you very much
I have the same camera trouble.
Do you have some news from HTC about those stranges colors ?
I've tried the "Nadavi" trick , but it didn't worked.
christonge said:
I have developed the same camera problem now... so my Polaris only takes strange technicolor pictures. I have tried to change ROMs, Radio, Re-cooking camera app but it´s still the same. So it looks like I´ll have to send it back Well I must admit I have been holding off for a while because I have a list of "problems" which need sorting out...
1. Loose screen. Top left and right of the screen (windows and x button) make a clicking noise after long use, like the screen isn´t stuck down properly
2. Scroll wheel is loose
3. D pad makes a double rebound click on pressing down or left
4. SD card lid doesn´t close properly
and now this
It´s incredible this thing cost me a small fortune and the build quality is really really sh*t. Which is a shame because I think it´s a great device. No such problems with my Kaiser.
Click to expand...
Click to collapse
Chris,
nub remark here: This picture of yours seems to look like one of the picture modes that the camera supports.
I can make those pictures as well by choosing picture type "Inverse".... or is your cam stuck in this mode indefinetly?
Hi,
Do you mean in effects? I know there's a "negative" option which gives a similar look but this is a multicoloured mess and it always there regardless of effect or mode. The front camera works fine but the main camera has this problem.
I'm not sure that this Is a hardware problem but it's a major problem. I suspect that the radio has caused this problem because as we can see from the Kaiser forum the camera & radio generally work hand in hand.
As you have said on other threads it's best to stick to original radios until we get to the bottom of this. I fried my Hermes using a test radio so you live and learn!! or not in my case...
I had the same problem as you. When I pressed the lower right button, in camera mode, the problem was fixed :s. If this isn't your solution then you can try to play with all the options in camera mode to solve this problem.
Low quality of reduced pic size
My problem is slightly different. Pictures are OK, but if you reduce the size of the jpg (for emailing for example) the quality is appalling. I thought the if you reduce picture SIZE, quality should go up, not down?
radem205 said:
I had the same problem as you. When I pressed the lower right button, in camera mode, the problem was fixed :s. If this isn't your solution then you can try to play with all the options in camera mode to solve this problem.
Click to expand...
Click to collapse
Which button are you talking about?? The setting button in camera mode? I tried everything in settings but that didn´t change a thing. As you can see from the quality of picture attached it´s not a mode you can select. I have flashed my device many many times and the camera has never started up in anything other than normal mode.
my touch cruise has this troubles again
i think our club is daily becoming more and more members. is it a hardware fault or problem with some ROM versions?
ROM: 1.25.407.1 GER
RADIO: 1.58.21.23
ps: the small front camera is always working.
O2 Xda Orbit 2 Working 100%
Hello I am using a xda orbit 2 and seems that the problem is with htc touch cruise only not xda. I know that they are same but just different names, but still I think that the problem is only on htc sim free version.
I am using BEPE 0.67 PREMIUM with 1.64.08.21 radio and never had problems with bluetooth or camera.
sumitescp said:
I know that they are same but just different names
Click to expand...
Click to collapse
no.... they are different!
.ForumUser said:
no.... they are different!
Click to expand...
Click to collapse
How is that please can someone explain to me? I think that they are the same with didfferent names and looks. Correct me if I am wrong.
I have the same camera trouble.
Did anybody fix it?
CompleteIdiot said:
My problem is slightly different. Pictures are OK, but if you reduce the size of the jpg (for emailing for example) the quality is appalling. I thought the if you reduce picture SIZE, quality should go up, not down?
Click to expand...
Click to collapse
No this is correct and happens any time you reduce the file size of an image.
To make the file smaller it has to make the data size of the photo less. To do this it has to get ride of information which makes the image smaller.
Hi there - it seems that my Rapha doesn`t function as touch device but only ref. the area which under the screen ....
Is there any menu whic I mast install or ?
I already have installed charps tweaks....
THANK you
myrin
Try a Hard reset, if you still have no touch screen then it's a hardware problem, send it back. How much have you been messing with touch pro? It is possible to stop screen from working but it's unlikely, more a hardware problem if you ask me.
John generally I do havethe touch experience but not with all software - I do have it with MS software !
What I don`t see either is the issue that for example contacts will be changed if the rapha is move from on side to the other. How can this be done ?
I can play Teeter ad there I see that throug moving the device you can direct it but !!! why is this not working in contacts or e-mails ?
peter7 said:
John generally I do havethe touch experience but not with all software - I do have it with MS software !
What I don`t see either is the issue that for example contacts will be changed if the rapha is move from on side to the other. How can this be done ?
Click to expand...
Click to collapse
I think this is not able with all applications on the Touch Pro. Only specific programs like HTC Album, Opera and Teeter use the accelerometer and rotate the screen when you rotate the device. I do not know if some external program will turn every screen when you turn over the device. It is not an out-of-the box function.
EDIT: I've been doing some searching and found a program called Gsen, you can download it from http://s-k-tools.com/freeware. This program can rotate every screen and you can also exclude programs not to be rotated by GSEN. I've tried it a little bit and it looks nice. Dunno if it is a keeper yet
You can find an application called Gsen (http://forum.xda-developers.com/showthread.php?t=411419) which is supposed to rotate most of the screens on HTC.
However, this was originally designed for HTC Diamond. I tested it on Touch Pro but it wasn't very useful. The screen rotated very slowly and only on some screens.
I think it should be rewritten for Touch Pro....
OK that works - the pics in album change from portrait to landscape but they do not change from one to the next is this normal ?
How did you solve he light problem when a call comes in ?
And - my Rapha can only be switched on via the main switch - is that changeable ?
Hi all
just wondering how many people have experienced an issue with their htc touch pro's
when using pocketxpdf or any program which has a grey/brown background, on the bottom edge of the screen there is a band about 7mm in height where the screen flickers. and then when the handset is flipped into landscape mode, you can see a ghosted image of the bottom bar again on the left edge
how many people have this issue?
when i have my camera in my hands tomorrow i will post a picture up to show what i mean
About the landscape issue.. I've started a topic some time ago.
http://forum.xda-developers.com/showthread.php?t=443466
videos included.
poor video drivers.. who knows..
Exact same issue
I have this same issue. I noticed it after I flashed NATF's v1.2 Rom and applied the HTC Black v.1.93 1.1b theme using the Diamond Configurator, it seems to want to be grey and the HTC Black wants it to be black, not sure if this is what makes the bottom bar flash only.
I then tried to install the Sprint theme using Diamond configurator and the flicker lessened but stil noticeable probably due to the all black background. As soon as I turn to landscape it ghosts and lines begin to flicker on the far right.
Not sure if I should reflash the Rom...or if theres some other way to address this.
Aicks!.. duke_stix now I truely understand what you're talkin about. Today, I was listeing to radio. After a couple of hours I changed the volume and surprise, i've seen a gray band in the bottom area, near the black burned dots from the display edge (I've got 4 dots. 2 in the left , two on the right, both are parallel.. and they are visible on light/white images when looking at a different angle). Damn, it was so visible!.. I've restarted it and the band was still visible on the splashsreen.. I've pulled of the battery, restarted again.. still visible.. After a while it started to fade slowly.. right now I really can't notice the band..
duke_stix any updates on yours?
Here's how my "burned" dots are looking.. i hate 'em!
This time, badly. The margins had the previous image. The issue fixed by itself in about 1 hour.
It was looking something like this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
(image posted by pierreye in this topic)
has anyone ascertained the cause and found some solution.
I just noticed the exact same thing today ..
i dont know if it is a previous problem i noticed today or it has been forever ..
the only thing that happened today b4 i noticed the issue was that the phone got hung on today screen .. completely unresponsive ... for about 1 hour .. i then removed battery to reset .. later i found this screen issue ...
Hi there,
Well guyz, since last night, I ve been analyzing the problem. I seem to have found a temporary solution, not something professional though.
Its not a permamnent damage (thats for sure).
I was seeing the shadow of the bottom bar of TF3D showing "Programs" and "Phone" ... however, i went to the weather menu and put my phone standby from there. After 5 min when i switched it on and went to volume screen I saw the shadow of bottom bar saying "5 Day" and "Menu".... Thats means that wherever you are at the point of standby, somehow, the bottom part of that screen is shadowed after power on ..
SO last night while going to sleep, I took a total black picture and went to alum and opened the picture in full screen mode. at that point i put the phone to standby . when i power it on in the morning no shadows are there, the screen is crystal clear.... and now i ve been using the phone for half a day and it has not emerged .. maybe if this procedure is followed every night, the screen will kinda reset all pixel memory. its too early to conclude, but a positive start though ... maybe u guyz can try it too and let me know the results ..
I have the same problem on my screen bottom 2x high area then the softbar .... annoying i thought RMA is the only solution.... but is not always visible.
ignore please
I had this problem on my first Fuze except it was happening at the bottom taskbar. I noticed it when I would go into apps like the camera... which you could still clearly read the softkey buttons WHICH WEREN'T there at all. lol
I ended up returning the Fuze for another and haven't had a problem since. I'm glad I caught it when I did or else I would be stuck with it.
I got the same problem
Hi all
I got HTC Pro for several days, when i played game in grey backgroud, and use screen test software, i found the same problem.
I will show pics as follow
Sorry for my poor english!
I have the same issue
My fuze does this as well, and a nothing i have tried cures it. Also, my home screen has an overlay of a person's silouette (presubably from contacts) that I cannot get rid of. Around the time that this showed up, my fuze stopped syncing too. I'll try to post a screenshot later to show this.
Hey guys there is nothing to do with the screen itself... is something related by grafics controller i gess reason why?
I got my screen broken a few days ago because i droped my tp and is landed on its face but i got the same screen problem before...
i bought a creen replacement online is just arrived yesterday 1.5 hous serious play with the new screen because the factory fitted screen glued together with the touchpanel. This came apart LCD+Digitalizer board
Now i still got the same problem i really hate that phone now i sent almost £500 on it top of that i got no warranty now and still got problem with my screen THX next time i buy cheap phone NK3300 maybe... i hope there just something to do with SPL so i just hope soon we see 5.05 or 5.08 SPL from olipro and cmonex
hi guys!
the screen flickers started to bother me
i see phone an program tabs on all the programs of the phone
is there anyone who found a solution?
thanx guys for cooperation
Hi all!
Have a same problem(((
Tryed to change ROM from 1.90.411.3 to 5.05.411.3 - it doesn't work.
Tryed to turn off TF3D as well - same result...
Does anyone know - is that an hardware problem or OS bug?
How it looks on my device:
ignore please
Same problem as above EXACTLY, my Touch Pro's serial # is: HT835K....
My phone is a stock, unmodified Vodafone UK model. ROM 1.90.161.5
I have the same problem exactly, just like in the screen shots
It only started a week ago and I've not added any software. Making me suspect it could be a deteriorating GFX chip/RAMDAC.
My serial is H837K00....
EDIT : Email sent to HTC, I'm not impressed with this, especially as they've fixed the same issue on the Touch HD.
ignore please
Response from HTC
Dear valued HTC customer, Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns. You recently wrote us about an issue that you have encountered with your Device This has not been a known fault to us at this time, XDA developers is a Worldwide based forum, thus meaning there may have only been a few instances where this has happened in the uk. at this time you are right there is no fix for this as there hasnt been a great deal of feedback on this issue, Im afraid that you wont be able to download the HD fix as its a different device and may cause more problems if done so. All i can do at this time is pass this on to the developer department as a request to be looked in to. so please keep checking the website for updates as we will post it on there if one becomes avalible. However you can try doing a hard reset to see if this fixes the issue, 9 times out of 10 it will but we can only try it to see. bare in mind that doing so you will need to update all data befor doing so. If the above steps do not resolve your issue, we invite you to visit the support area on our Web site. Please go to: http://www.htc.com/www/support.aspx Or you can go to: http://www.htc.com/select_country.htm, select your country and then click on the Support tab. You can also call our Call Center at: 08458900079 if you have further questions. Thank you once again for your continued patronage. Best regards, Europe customer support team HTC Corp. Global Service Division
Click to expand...
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My response
You say there is is no fix. So referring me onto your website and phone line is clearly an attempt to make me go away. I WILL NOT GO AWAY. You have acknowledged the exact same issue on the Touch HD, clearly there is a problem and clearly someone there knows how to fix this. There are a significant number of users with this exact problem and we demand that it is addressed urgently. Please pass this issue to the Technical Manager for escalation and be aware that the community will be seeing your responses. Best regards, Richard Griffiths
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Hey whats up,
I've got my HD for about a half a year and recently I noticed that its display doesn't display stuff properly. When I display some color transition, it's just not smooth. I'd describe it more like 3mm thick lines of cumulatively dark color next to each other. Therefore, the transition works, in the end the stripes make the picture look like some sort of a transition.
My problem is, that the final picture looks like a crappy GIF image. I'd like to ask you other guys with HTCs, is it normal that the display shows things this bad?
I can't remember if it had been like that before I bought it. I believe it might have something to do with one incident where I tried to take a photo while shaking the phone, resulting in an automatic soft reset leaving the display damaged for some reason. What do you guys think?
Thanks
Maybe another Softreset could help.
If not try a Hardreset.
regards
fwt
Are you setting this picture as the wallpaper, is this what u mean?
Im not sure what u are trying to do, is it only this picture that looks crap?
Did you solved problem with your HD display?
I have same problem with my Touch Cruise. But, not always, only sometimes. Clicking power-on button multiple times helps in temporary problem solving, but it repeats again and again.
i feel u can not care