Database Info

Polaris camera Problem

I think i'm very unlucky regarding this device. Besides my BT problem (see the link in my signature) i have a Camera problem also. See this picture.
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Did someone else also had this problem ?
What can it be?
I have to mention it happend a while ago from time to time, now seems to be permanent; Also i've installed the hot fix for the camera from HTC and nothing
PS: Sry for my english

hi..
i have the BT problem too and i have this screen problem too:
http://forum.xda-developers.com/showthread.php?t=385195
i think we have winning a defective unit...
but my problem is that im in brazil and i cannot send my cruise to eua or UK because when it cames to brazil i didnt payed the customs fees and now if i send to outside i will pay a penalty because i dont declared before...

i've the same annoyingly camera problem. sometimes it works but in most cases i see this multicolor buggy pictures. i'll not send it to htc because i've no replacement and i'm sure it will last 3 weeks or more

I have developed the same camera problem now... so my Polaris only takes strange technicolor pictures. I have tried to change ROMs, Radio, Re-cooking camera app but it´s still the same. So it looks like I´ll have to send it back Well I must admit I have been holding off for a while because I have a list of "problems" which need sorting out...
1. Loose screen. Top left and right of the screen (windows and x button) make a clicking noise after long use, like the screen isn´t stuck down properly
2. Scroll wheel is loose
3. D pad makes a double rebound click on pressing down or left
4. SD card lid doesn´t close properly
and now this
It´s incredible this thing cost me a small fortune and the build quality is really really sh*t. Which is a shame because I think it´s a great device. No such problems with my Kaiser.

today main camera stopped working. just a black screen when camera app is started. then i installed Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab and camera had problems with it BUT after deinstalling Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab the camera works normal!!!! maybe its luck or the problem is only solved temporary ... time will show. can somebody confirm this on his device?

About my Polaris, everytime I press the capture key, something strange happens: a pixel-like black/white preview of the picture magically appears on the screen over the normal image from the center to the left side of the display, what should be?
Any suggest? Thnx

"Preview Picture Magially Appears"
a pixel-like black/white preview of the picture magically appears on the screen over the normal image from the center to the left side of the display
Click to expand...
Click to collapse
It sounds like your in Panoramic Capture Mode.
Go to camera and look in top left corner, if you see three rectangles in a box it means your in Panoramic mode, just press the right arrow next to the box three times to return to normal capute mode.

You're right
Thank you very much

I have the same camera trouble.
Do you have some news from HTC about those stranges colors ?
I've tried the "Nadavi" trick , but it didn't worked.

christonge said:
I have developed the same camera problem now... so my Polaris only takes strange technicolor pictures. I have tried to change ROMs, Radio, Re-cooking camera app but it´s still the same. So it looks like I´ll have to send it back Well I must admit I have been holding off for a while because I have a list of "problems" which need sorting out...
1. Loose screen. Top left and right of the screen (windows and x button) make a clicking noise after long use, like the screen isn´t stuck down properly
2. Scroll wheel is loose
3. D pad makes a double rebound click on pressing down or left
4. SD card lid doesn´t close properly
and now this
It´s incredible this thing cost me a small fortune and the build quality is really really sh*t. Which is a shame because I think it´s a great device. No such problems with my Kaiser.
Click to expand...
Click to collapse
Chris,
nub remark here: This picture of yours seems to look like one of the picture modes that the camera supports.
I can make those pictures as well by choosing picture type "Inverse".... or is your cam stuck in this mode indefinetly?

Hi,
Do you mean in effects? I know there's a "negative" option which gives a similar look but this is a multicoloured mess and it always there regardless of effect or mode. The front camera works fine but the main camera has this problem.
I'm not sure that this Is a hardware problem but it's a major problem. I suspect that the radio has caused this problem because as we can see from the Kaiser forum the camera & radio generally work hand in hand.
As you have said on other threads it's best to stick to original radios until we get to the bottom of this. I fried my Hermes using a test radio so you live and learn!! or not in my case...

I had the same problem as you. When I pressed the lower right button, in camera mode, the problem was fixed :s. If this isn't your solution then you can try to play with all the options in camera mode to solve this problem.

Low quality of reduced pic size
My problem is slightly different. Pictures are OK, but if you reduce the size of the jpg (for emailing for example) the quality is appalling. I thought the if you reduce picture SIZE, quality should go up, not down?

radem205 said:
I had the same problem as you. When I pressed the lower right button, in camera mode, the problem was fixed :s. If this isn't your solution then you can try to play with all the options in camera mode to solve this problem.
Click to expand...
Click to collapse
Which button are you talking about?? The setting button in camera mode? I tried everything in settings but that didn´t change a thing. As you can see from the quality of picture attached it´s not a mode you can select. I have flashed my device many many times and the camera has never started up in anything other than normal mode.

my touch cruise has this troubles again
i think our club is daily becoming more and more members. is it a hardware fault or problem with some ROM versions?
ROM: 1.25.407.1 GER
RADIO: 1.58.21.23
ps: the small front camera is always working.

O2 Xda Orbit 2 Working 100%
Hello I am using a xda orbit 2 and seems that the problem is with htc touch cruise only not xda. I know that they are same but just different names, but still I think that the problem is only on htc sim free version.
I am using BEPE 0.67 PREMIUM with 1.64.08.21 radio and never had problems with bluetooth or camera.

sumitescp said:
I know that they are same but just different names
Click to expand...
Click to collapse
no.... they are different!

.ForumUser said:
no.... they are different!
Click to expand...
Click to collapse
How is that please can someone explain to me? I think that they are the same with didfferent names and looks. Correct me if I am wrong.

I have the same camera trouble.
Did anybody fix it?

CompleteIdiot said:
My problem is slightly different. Pictures are OK, but if you reduce the size of the jpg (for emailing for example) the quality is appalling. I thought the if you reduce picture SIZE, quality should go up, not down?
Click to expand...
Click to collapse
No this is correct and happens any time you reduce the file size of an image.
To make the file smaller it has to make the data size of the photo less. To do this it has to get ride of information which makes the image smaller.

iNew V7 Owners' Thread

I recently bought this phone and am absolutely in love with it!
Superb camera, style, weight, speed, screen!
Anyone else bought this phone? Share your experiences, issues, finds, updates etc.

hows the gps
voiceferous said:
I recently bought this phone and am absolutely in love with it!
Superb camera, style, weight, speed, screen!
Anyone else bought this phone? Share your experiences, issues, finds, updates etc.
Click to expand...
Click to collapse
how is the gps working? can you share a signal strength screen capture?

voiceferous said:
I recently bought this phone and am absolutely in love with it!
Superb camera, style, weight, speed, screen!
Anyone else bought this phone? Share your experiences, issues, finds, updates etc.
Click to expand...
Click to collapse
I am very pleased with the phone too.
It feels very comfortable; the size is just right and is very lightweight and stylish.
Camera is very good, and the overall performance is excellent.
There are almost only pros for the phone: It is possible to use 3G with any of the sim cards; there is only one partition to install apps; it accepts 2 sim cards plus an sd card; It has 2 GB of RAM...
There is one concern, and that is the battery. I have only used it as a secondary phone for a few days, and I don't really know yet if the battery can last an entire day using it as my primary phone...
Another thing that bothers me is that the ring, notification and system volume are merged together, and you can't set different levels for each one...
sirpy said:
how is the gps working? can you share a signal strength screen capture?
Click to expand...
Click to collapse
I am using it in Portugal, and I have only made a satellite lock test. It works just fine, even indoors.

Got the iNew V7 about two weeks ago and it seems to be A-OK.
I use the phone as a mini-tablet. Bought, tracked and delivered (to USA) for $150.
Will be adding TWRP to do full backups and then will root it using the iroot instructions I found. Will report my findings on these efforts.
Must root phone to run xposed framework to run Bubbleupnp app in order to cast audio.
Put 32gig micro SD card in V7 but it does not recognize the SD card. Still working that issue. Geekbuying claimed max sd card size of 32gig.
Will report results and any phone foilbles.
Love the FM radio.

I purchased from POMP Mall Site, iNew V7 phone battery needs to be recharged every day.

I had this Phone for a week, and I am pleased . It has a nice battery life! Yesterday was an intense day of use, with data and wifi always active, GPS when needed , watsapp, facebook, 9gag . For more than 3 hours of screen time. Arrived at Night with 24 % battery still left .
And Really nice camera!
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I concur, I've had this phone for about a month now and it's every bit fantastic. The word that best describes it - polished!
Everything is smooth, no bloatware, no hitches, no hiccups, no Chinese apps, no shoddy behaviour.
It's light, fast, superb screen and resolution, loads of RAM, fast CPU. The camera is excellent and GPS locks fast with great strength!
The battery? I use my phone for lots of calls and the occasional WIFI during the day. It lasts me 10 FULL days! I'd rate the battery 9.9/10!
I am very glad I paid slightly more for a higher-end device. It is worth every penny, and then some.
I think I'll be buying iNew from now on.

Hi there, got this handset delivered yesterday, and was extatic - everything about it was great, performance, battery, screen, looks... But today I'm thinking about selling it, because I encountered a problem that is a total deal breaker: touch screen. Today I discovered, that the phone is unusable due to constant "phantom" touches, that are happening when I'm typing text. Some happen on an adjacent buttons, but some on a buttons far from those I'm typing. Like, when I switch to the numeric keyboard and typing a lot of numbers, the phone just switches back to letters and so on. I entered a developers options and switched on options for showing touches and traces on screen, and was able to see, that sometimes when I make a brief tap on the screen, the trace of that tap is showing, that I made a line, and not a single dot. I tried to install several calibration programs, but none of them helped.
Did someone encountered the same problems? If so, how you managed to fix them?

Vindicator87 said:
Hi there, got this handset delivered yesterday, and was extatic - everything about it was great, performance, battery, screen, looks... But today I'm thinking about selling it, because I encountered a problem that is a total deal breaker: touch screen. Today I discovered, that the phone is unusable due to constant "phantom" touches, that are happening when I'm typing text. Some happen on an adjacent buttons, but some on a buttons far from those I'm typing. Like, when I switch to the numeric keyboard and typing a lot of numbers, the phone just switches back to letters and so on. I entered a developers options and switched on options for showing touches and traces on screen, and was able to see, that sometimes when I make a brief tap on the screen, the trace of that tap is showing, that I made a line, and not a single dot. I tried to install several calibration programs, but none of them helped.
Did someone encountered the same problems? If so, how you managed to fix them?
Click to expand...
Click to collapse
Hi, using the phone well over a month - I never experienced such problems at all. In fact, I think the touch screen is quite responsive and fluid, no "phantom" touches can be seen. I believe this could be a defect with your specific unit.

New official ROM http://www.needrom.com/download/inew-v7a/

pls help
hi i have a major problem with my inew v7.can someone make a backup with MtkDroidTools v2.5.3 and send it to me so i can restore mine.thanks

Second new official ROM INEW_V7A_4.4_v1.1.4: http://www.needrom.com/download/inew-v7a-2/
Download mirror links:
http://www.filedropper.com/inewv7a44v114part1
http://www.filedropper.com/inewv7a44v114part2
http://www.filedropper.com/inewv7a44v114part3

hi pleas help me my phone dead after flash , i flash thes :- http://www.needrom.com/download/inew-v7a-2/

pleas any one have a backup my phone stop work inew v7a

..
---------- Post added at 12:30 AM ---------- Previous post was at 12:26 AM ----------
Vindicator87 said:
Hi there, got this handset delivered yesterday, and was extatic - everything about it was great, performance, battery, screen, looks... But today I'm thinking about selling it, because I encountered a problem that is a total deal breaker: touch screen. Today I discovered, that the phone is unusable due to constant "phantom" touches, that are happening when I'm typing text. Some happen on an adjacent buttons, but some on a buttons far from those I'm typing. Like, when I switch to the numeric keyboard and typing a lot of numbers, the phone just switches back to letters and so on. I entered a developers options and switched on options for showing touches and traces on screen, and was able to see, that sometimes when I make a brief tap on the screen, the trace of that tap is showing, that I made a line, and not a single dot. I tried to install several calibration programs, but none of them helped.
Did someone encountered the same problems? If so, how you managed to fix them?
Click to expand...
Click to collapse
Hi there, I have the same problem did you manage to resolve it by any chance?

Hi, U unfortunately flashed the v7am rom to my v7a phone and now bricked - can I solve this problem?

Sekypapa said:
Hi, U unfortunately flashed the v7am rom to my v7a phone and now bricked - can I solve this problem?
Click to expand...
Click to collapse
yes u can

i have ported cm12.1 for inew v7
everything is working excelent,better than stock
http://www.needrom.com/download/cm12-1-inew-v7/

Ok I'll try it. Will tell you soon how is going. If you can give us a guide for porting roms
Enviado desde mi V7 mediante Tapatalk
Edit: the post was deleted. there was no link even when the post was there.

jrodadoy said:
Ok I'll try it. Will tell you soon how is going. If you can give us a guide for porting roms
Enviado desde mi V7 mediante Tapatalk
Edit: the post was deleted. there was no link even when the post was there.
Click to expand...
Click to collapse
I removed rom,but in 1~3 back again

suddenly, my Mate 9 restarts randomly

my phone restarts by it self randomly, 3 times so far, 2 today,
did it happen to any of you guys?

Even worse: yesterday, completely spontaneous factory reset when I was not using the phone. I sent a message to Huawei about this. L29, B126.

That's not good at all! I hope for the rest of us yours is an incident by itself...

May be an individual case mine is ok, thank GOD
Sent from my MHA-L29 using Tapatalk

i looked into battery info before i charge the phone, the phone lost about 7-9% in that restart, there's a gap in the battery diagram, and the phone kept getting empty a little quicker !!!

Hallo all,
I have the same kind of problem.
Automatic restart of the Mate 9. frequention about one time a week. After restart some settings were changed.
The setting for standard location for memory was SD card.
After restart each time it was set to Internal memory. It seems to be a smal structural problem.
I reported this to Huawei NL. Regards.

Not sure if that is the cause of your problems, but haven't seen it mentioned here: there's a scheduled restart of the phone that can be programmed in the settings (Smart Assistance/Scheduled Power on and off). Maybe you guys enabled it by mistake?
Sent from my MHA-L29 using XDA-Developers mobile app

Mine did the same too a few days back, was on B126.
It was rebooting every 5min. Got pissed off and exchanged it for a new unit.
It's my 3rd day on this one, no reboots so far, but still too soon.
Crossing fingers here ...

thbosch said:
Hallo all,
I have the same kind of problem.
Automatic restart of the Mate 9. frequention about one time a week. After restart some settings were changed.
The setting for standard location for memory was SD card.
After restart each time it was set to Internal memory. It seems to be a smal structural problem.
I reported this to Huawei NL. Regards.
Click to expand...
Click to collapse
I also checked the settings for scheduled start and or stop were disabled both.

Could it be a rogue app? I don't have this issue, though I am still on B110

Seifer1975 said:
Could it be a rogue app? I don't have this issue, though I am still on B110
Click to expand...
Click to collapse
I only noticed the issue on B126. I was on B110 for nearly 2 weeks and didnt encounter the issue, but then again it wasnt my daily driver so couldve happened without me noticing...
I doubt its a rogue app as I have the same apps on all my phones, except for "built-in" ones from different vendors. And I tend to remove/disable most bloat.
B126 felt like a step up from B110, but it's not yet polished, its more like a day one firmware that needs an update or two to work well. Some of us are still facing issues with touch response due to palm rejection, or delayed push notifications.
Crossing fingers for quick and solid updates here, I really like the phone and would love it with less bugs.

samxxx99 said:
I only noticed the issue on B126. I was on B110 for nearly 2 weeks and didnt encounter the issue, but then again it wasnt my daily driver so couldve happened without me noticing...
I doubt its a rogue app as I have the same apps on all my phones, except for "built-in" ones from different vendors. And I tend to remove/disable most bloat.
B126 felt like a step up from B110, but it's not yet polished, its more like a day one firmware that needs an update or two to work well. Some of us are still facing issues with touch response due to palm rejection, or delayed push notifications.
Crossing fingers for quick and solid updates here, I really like the phone and would love it with less bugs.
Click to expand...
Click to collapse
If you have the reboot and touch issue that means a hardware problem.
I was on b110 and now b126 without any of the problems above.
But true the software need lot of improvement to be more polished.

gm007 said:
If you have the reboot and touch issue that means a hardware problem.
I was on b110 and now b126 without any of the problems above.
But true the software need lot of improvement to be more polished.
Click to expand...
Click to collapse
I'm actually on my 3rd mate 9 so far, and only the second had the reboot issue.
But screen missing some touch was there on all 3. I'm. Pretty sure it's touch rejection issue as when I enable tap indication in Dev settings it shows all taps.

gm007 said:
If you have the reboot and touch issue that means a hardware problem.
Click to expand...
Click to collapse
You are jumping to conclusions without any justification for them.
The touch screen issue seems to be broad, there's a lot of complaints about that. I've you're not too picky you may not notice it but I am so I have noticed some responsiveness issues every now and than. I think that is a software issue where the area the finger touches the screen is perhaps not interpreted correctly (touch diameter too small).
And sudden reboots are well documented sw issues which are often fixed with a software release.
Sure, it could be hardware but it very well can be sw as well.

blackspp said:
You are jumping to conclusions without any justification for them.
The touch screen issue seems to be broad, there's a lot of complaints about that. I've you're not too picky you may not notice it but I am so I have noticed some responsiveness issues every now and than. I think that is a software issue where the area the finger touches the screen is perhaps not interpreted correctly (touch diameter too small).
And sudden reboots are well documented sw issues which are often fixed with a software release.
Sure, it could be hardware but it very well can be sw as well.
Click to expand...
Click to collapse
How to replicate the touch issue?

gm007 said:
How to replicate the touch issue?
Click to expand...
Click to collapse
An easy way for me is small objects in the top right corner , like when I try to tap the settings icon. It's either that the recognition area is too small or rejected. I noticed the issue is more prominent in built in software. Don't have this issue in apps from Google ...
Sent from my MHA-L29 using XDA-Developers mobile app

samxxx99 said:
An easy way for me is small objects in the top right corner , like when I try to tap the settings icon. It's either that the recognition area is too small or rejected. I noticed the issue is more prominent in built in software. Don't have this issue in apps from Google ...
Click to expand...
Click to collapse
So why I'm not having this issue? I tried clicking the settings maybe 50 times and all my touch are registered.
Do you have any screen protector on ur screen?

gm007 said:
So why I'm not having this issue? I tried clicking the settings maybe 50 times and all my touch are registered.
Do you have any screen protector on ur screen?
Click to expand...
Click to collapse
I attached a screenshot of the icon I tap in the battery section, can u try it out a couple of times ?
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Sent from my MHA-L29 using XDA-Developers mobile app

samxxx99 said:
I attached a screenshot of the icon I tap in the battery section, can u try it out a couple of times ?
Click to expand...
Click to collapse
I just tried it and no problem, I can't remember how to use the screen recorder so i can upload for you my testing.

Also no problems here. I've tapped the icon countless times and it always registered. Also no random reboots to report. MHA-L29 running B126.

InDisplay Fingerprint scanner stopped working

Hi guys,
I'm the owner of a Vivo NEX S and I love it. (Except some crappy options and bad translation of funtouchOS but overall when you've setting it up and remove all vivo stuff it's really optimized and not laggy at all)
But since three days the fingerprint scanner and the lockscreen behaved weirdly and since today the Fingerprint scanner stopped working. This morning when I've woken up, I've taken my phone and I tried to unlock it but it was behaving weirdly like the green light was working but it didn't try to scan my finger and it was directly saying an error but I've used it a bit and didn't care much attention to it in first place but 2 hours later it made the same strange behaviour and it fed me up so I've rebooted it and the Fingerprint icon never reappeared. In the lockscreen settings the "Use Fingerprint" is grayed out and it says "Fingerprint authentification error. Restart the device or contact customer service."
I've tried to :
-Wipe Cache (from recovery)
-Restore setting (from recovery)
-use the system repair option that download the last available firmware (from recovery)
-wipe data (from recovery
-to re-calibrate InDisplayfgp from Engineer menu (ussd code *#558#) but it says me "No ic detected"
-reboot like 8393771820 times
I've also like to add that I've dropped my device a couple of time, even changed my rear glass back by myself but I never took it apart and one month ago I've managed to drop it from my window (3,5-4meter height) :silly: when I was visiochatting (with the camera popped out) but happily and miraculy :victory: nothing cracked and it still look pretty new (it was in a Aliexpress case) and to this time the device continued to work normally, snappy as hell like a warrior to these days.
Today, the device is normal, still snappy except the Fingerprint who discontinued to work. I think that the last drop from the window desoldered bga chip of the fingerprint reader but it is just self expectations. Now the device still not turned off and I'm waiting to kill the last percent of the battery to see how it react after this. I think it may be hardware but this morning the fact that he was working a bit is driving me crazy.
Why do you guys think, what I should do?
Do you think it's a software or hardware issue?
Sorry for bad english guys, Nex-enthousiast from France.
Couple of screenshots of the settings and engineer menu
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AdrienIwy said:
Hi guys,
I'm the owner of a Vivo NEX S and I love it. (Except some crappy options and bad translation of funtouchOS but overall when you've setting it up and remove all vivo stuff it's really optimized and not laggy at all)
But since three days the fingerprint scanner and the lockscreen behaved weirdly and since today the Fingerprint scanner stopped working. This morning when I've woken up, I've taken my phone and I tried to unlock it but it was behaving weirdly like the green light was working but it didn't try to scan my finger and it was directly saying an error but I've used it a bit and didn't care much attention to it in first place but 2 hours later it made the same strange behaviour and it fed me up so I've rebooted it and the Fingerprint icon never reappeared. In the lockscreen settings the "Use Fingerprint" is grayed out and it says "Fingerprint authentification error. Restart the device or contact customer service."
I've tried to :
-Wipe Cache (from recovery)
-Restore setting (from recovery)
-use the system repair option that download the last available firmware (from recovery)
-wipe data (from recovery
-to re-calibrate InDisplayfgp from Engineer menu (ussd code *#558#) but it says me "No ic detected"
-reboot like 8393771820 times
I've also like to add that I've dropped my device a couple of time, even changed my rear glass back by myself but I never took it apart and one month ago I've managed to drop it from my window (3,5-4meter height) :silly: when I was visiochatting (with the camera popped out) but happily and miraculy :victory: nothing cracked and it still look pretty new (it was in a Aliexpress case) and to this time the device continued to work normally, snappy as hell like a warrior to these days.
Today, the device is normal, still snappy except the Fingerprint who discontinued to work. I think that the last drop from the window desoldered bga chip of the fingerprint reader but it is just self expectations. Now the device still not turned off and I'm waiting to kill the last percent of the battery to see how it react after this. I think it may be hardware but this morning the fact that he was working a bit is driving me crazy.
Why do you guys think, what I should do?
Do you think it's a software or hardware issue?
Sorry for bad english guys, Nex-enthousiast from France.
Couple of screenshots of the settings and engineer menu
Click to expand...
Click to collapse
Sounds like it's a hardware issue due to dropping it multiple times and/or doing your own repairs. Or maybe some of the so called bloat you removed was actually essential?

Hello,
I've worked in a small repair shop in my town so no worries I know what I did,
I just removed the last rear glass to replace it, I didn't removed screw, warranty label or anything on the phone. (But if you have already taken a nex in your hand you directly see that the rear replaced glass is a copy)
I've noticed when I'm on the instructions menu to "How to use Idfp" it's making little cracking noise like the scanner try to focus because we all know it's a small camera under the screen.
I don't think it's a software issue because all bloatware that I disabled was facing me no issues about the Idfingerprint in the last 6 months.
Yesterday I was wondering, how to see all available services even ones that are not running ? And how to re-launch some ones?
I'm gonna try to contact Vivo by mail and I'll explain my problem and that I changed my rear glass to see how they manage to help me.
If it's not working, I'll be trying to take apart the daughterboard where the Idfp scanner is located.
UPDATE : I just slap my phone from behind (no jokes) and it seems to re-work fine so it's kinda resolved, I think it's the ribbon connector of the scanner, if it's failing another time I will manage to reconnect it to the daugtherboard and see how it goes

AdrienIwy said:
Hello,
I've worked in a small repair shop in my town so no worries I know what I did,
I just removed the last rear glass to replace it, I didn't removed screw, warranty label or anything on the phone. (But if you have already taken a nex in your hand you directly see that the rear replaced glass is a copy)
I've noticed when I'm on the instructions menu to "How to use Idfp" it's making little cracking noise like the scanner try to focus because we all know it's a small camera under the screen.
I don't think it's a software issue because all bloatware that I disabled was facing me no issues about the Idfingerprint in the last 6 months.
Yesterday I was wondering, how to see all available services even ones that are not running ? And how to re-launch some ones?
I'm gonna try to contact Vivo by mail and I'll explain my problem and that I changed my rear glass to see how they manage to help me.
If it's not working, I'll be trying to take apart the daughterboard where the Idfp scanner is located.
UPDATE : I just slap my phone from behind (no jokes) and it seems to re-work fine so it's kinda resolved, I think it's the ribbon connector of the scanner, if it's failing another time I will manage to reconnect it to the daugtherboard and see how it goes
Click to expand...
Click to collapse
That sounds like what happened to my Huawei P10. I dropped it just once and when I open the camera it's blurry. I have to give it a strong tap for it to focus properly.

Update : It's stopped working or working like 3 times on 54
Anyone knows where I can buy a new fingerprint reader ?
I checked eBay, Aliexpress and others sites but I can only find screen or others parts but not the actual fingerprint reader
I even contacted Vivo by mail but they said me that I need to get to a local service store and I can't cause I'm in France.

Your scanner could just be disconnected considering you dropped the phone a few times. If you could open up the phone you'd be able to check. I've never done it so I can't help but this video might get you started >> https://www.youtube.com/watch?v=H-lIsNoM39w

Saloei said:
Your scanner could just be disconnected considering you dropped the phone a few times. If you could open up the phone you'd be able to check. I've never done it so I can't help but this video might get you started >>
Click to expand...
Click to collapse
Hi Saloei, thanks for answering but I've already opened my phone and checked if the ribbon connector wasn't disconnected however it didn't change anything.. :crying: I think the problem is coming from the bga chip that manage the scanner, it might be desoldered a bit, that can explain the fact that it's working 1/5 times.
Update : I've just opened my phone another time and I've manage to take pictures of it and read the QR CODE on the chip. I've also learned that the fingerprint scanner is made by Goodix, I've contacted them but no responses.. sorry for flooding but does anyone knows to how to find it from this code (from qr 7Q7988XB03VG )
Or this picture? Thanks ?

It happened to me because I changed the dpi from 540 to 360. FP scanner works well, but everytime you restart your phone in non-default dpi the FP scanner stops working.
Solution is to
1. Restore the stock dpi
2. Restart the phone and then
3. Change the dpi according to your preference.
Repeat all this on every restart.
I'm three months late to this thread. I also have this issue with my current vivo phone which has an in display FP scanner (IQOO). It happened to me because I had disabled almost all of the bloatware apps. If you restore those apps through adb or by factory resetting the FP scanner will work again.
Thanks.

timvonlee said:
I'm three months late to this thread. I also have this issue with my current vivo phone which has an in display FP scanner (IQOO). It happened to me because I had disabled almost all of the bloatware apps. If you restore those apps through adb or by factory resetting the FP scanner will work again.
Thanks.
Click to expand...
Click to collapse
Hello Timvonlee, do you had an error of fingerprint authentification in settings?
How do I restore bloatware apps through Adb ?
I've already tried factory reset.
Thanks for answering

AdrienIwy said:
Hello Timvonlee, do you had an error of fingerprint authentification in settings?
How do I restore bloatware apps through Adb ?
I've already tried factory reset.
Thanks for answering
Click to expand...
Click to collapse
https://forum.xda-developers.com/showpost.php?p=79510981&postcount=166
https://forum.xda-developers.com/showpost.php?p=79468247&postcount=8

timvonlee said:
https://forum.xda-developers.com/showpost.php?p=79510981&postcount=166
Click to expand...
Click to collapse
Thanks, but I think it will do nothing because I've already factory reset it and it does the same thing exept it restore all from factory.

Hi Nexers, I have a Vivo Nex S Chinese Version (living in Europe). Unfortunately I dropped the phone back in February and my screen went black. I ordered a new screen on Taobao which then took roughly three months to get here. So I finally assembled the new display last weekend, everything works perfectly except the fingerprint reader. The reader seems to be not recognized because in the settings tab every fingerprint option is grayed out. Currently I’m troubleshooting, everything seems to be plugged in correctly. Could this be because of a link between display and fingerprint sensor (security issiue)? Does somebody has experienced something like this?
Thank you
Cheers

I just experienced the same thing.
I had my phone om yesterday, everything worked just fine.
The phone ran out of power and when I got home I plugged it in for the night. This morning the scanner did not recognize my finger, and I figured I would re add my fingerprints, but upon removing Them the option is now grayed out and I cannot add or use fingerprints.
The options menu says "Fingerprint authentication error. Restart the device or contact custommer service."
I have of course restarted the phone, and the engineering menu also says "IC not found"...
No drops or anything for me... Any ideas?

Hi guys, I haven't seen your messages until today, now I still didn't found any website that are selling these. I'm starting to lose patience and hope..

Lyngze said:
I just experienced the same thing.
I had my phone om yesterday, everything worked just fine.
The phone ran out of power and when I got home I plugged it in for the night. This morning the scanner did not recognize my finger, and I figured I would re add my fingerprints, but upon removing Them the option is now grayed out and I cannot add or use fingerprints.
The options menu says "Fingerprint authentication error. Restart the device or contact custommer service."
I have of course restarted the phone, and the engineering menu also says "IC not found"...
No drops or anything for me... Any ideas?
Click to expand...
Click to collapse
Hi guys, exactly the same problem for m'y vivo nex s... Same conditions, as Lyngze no drops, the fingerprint scanner just stoped working one day, after removing the memorised fingerprints, the option menu turns gray with same message.
Is anybody found à solution ?

I've also the same problem
I had some RSI problems with my hand so I've used my phone with my other hand for a few months.
In this period i didn't used the FP reader. When I start using my phone with my normal hand the FP reader doesn't work anymore??
I also got the message: Fingerprint authentication error. Restart the device or contact customer service

Hey guys, sorry to up my old topic, but like 2 months ago, sound from the speaker started to make weird noises and stopped working like 1 week later. Same for the vibration motor and it was a pain to charge the battery. But I noticed when I was pushing on the back cover, sound was working a bit so I took appart the back cover and started jiggling the flex connector that was between the motherboard and the daughter board. I tought that the soldering circuit inside the flex connector was faulty. So I ordered a flex connector on aliexpress, just received it this morning and put it in my phone. And guess what! Sound, vibration, charging and also THE FINGERPRINT READER worked fine !

Wow that's great!
Which one did you buy?

https://a.aliexpress.com/_BU2sS3 don't know if I can publish Ali links but it's the nex pcb fpc one and it's sold by SK Store

I just made the same mistakes as you and I have solved it.
Sorry . My English is bad. I am faulty like you and I replaced 2 cables in the phone. Is it working. It is two wires connecting the charging board to the main circuit. I think you are like that. You try to find 2 strings that and replace.

Mi Note 10 Lite screen flickering at max brightness or when prompt for fingerprint

A few days ago I have encountered the screen flickering. It looks similar to what is being shown on this youtube video: https://www.youtube.com/watch?v=Yvywd5e2G6I&ab_channel=zamoneyOmar
The fading and white flickering only occur on the main screen and right side of the raindrop notch. After a few trying out and testing, i realized this only occur when the screen is adjusted to around 90% brightness or when the phone prompt for fingerprint verification (ie. lockscreen as fingerprint prompting will max the brightness on the sensor portion of the screen).
During normal usage the screen seems normal with no fading or flickering. But if I turn on the Anti-flickering mode (DC dimming), the screen will be in constant flickering or fading no matter if the screen is on max brightness. Therefore, does any mi note 10/note 10 lite user have this issue?
Mi Note 10 Lite MIUI Global 12.0.3(QFNMIXM) Stable

Hello, i have the same issue, but i want to know if it's a software issue or hardware issue. I just got the phone last month and it's on MIUI 12.0.3 stable

BengCurd said:
A few days ago I have encountered the screen flickering. It looks similar to what is being shown on this youtube video:
The fading and white flickering only occur on the main screen and right side of the raindrop notch. After a few trying out and testing, i realized this only occur when the screen is adjusted to around 90% brightness or when the phone prompt for fingerprint verification (ie. lockscreen as fingerprint prompting will max the brightness on the sensor portion of the screen).
During normal usage the screen seems normal with no fading or flickering. But if I turn on the Anti-flickering mode (DC dimming), the screen will be in constant flickering or fading no matter if the screen is on max brightness. Therefore, does any mi note 10/note 10 lite user have this issue?
Mi Note 10 Lite MIUI Global 12.0.3(QFNMIXM) Stable
Click to expand...
Click to collapse
That implies me that flickering caused by the refresh rate, not the dimming.

Has anyone found a solution to this issue? I'm experiencing it as well

I am also facing the similar type of issue on my new Note 10 pro max.

guys, i went back to the youtube thread and this guy had a temporary fixed.
Francisco Cavalcante​
GUYS I GOT A FIX FOR THIS ISSUE. I was facing this issue for almost 2 months and I almost sold my Mi Note 10. But today I tried something that worked for me. There's an app called "LCD BURN IN WIPER" (The icon is white with a smartphone inside). First thing to know: The screen of my Mi Note 10 was flickering just like in this video only when I had to use my fingerprint or when the brightness was in high level. There was two stripes, one in each side of the notch (one was white and the other was black) and this was driving me crazy because the left side was getting black, then it was backing to normal after a few minutes of usage. So I started to noticed that when the screen was on for a long period of time, things was getting back to "normal" There's when the app enters in the equation. I thought that if I used a program to force the colors on the screen, maybe it would come back to normal. So what I did was: #1- I downloaded this app #2- I put the brightness at 100% and it was flickering like crazy but I could still see the "start button" to run the app #3- Let it run 30 minutes yesterday and the screen stopped flickering for a few seconds then it went back to flicker... So I tried today for 2hr in a roll and for my surprised MY MI NOTE 10 IS BACK TO NORMAL! NO FLICKERING, NO PROBLEM WITH FINGERPRINT, NO STRIPES ON THE NOTCH, NO BLACK LEFT SIDE... Hope this app can help you the way it did to my Mi Note 10.
- i tried it and the upper right screen on my phone was fixed. i'll continue using it using low light and with finger print. i'll send some updates after a few weeks. also my phone is out of warranty, anyone knows how much it cost to replace the screen if thats the problem?

Any fix? Ive been reading. Says it has to do with update or screen refresh rate.. Help please. the top right area is not showing. Then now screen is flickering. Help pleaseeeee

same problem as in video for me too. I found many complaints on this issue in other forums as well.
it seems like a software issue as everyone say it's after some update.
tried tips that worked for some with no success -
deactivate blue light, dc dimming/anti flicker, fingerprint lock, auto brightness, always on display - these help with the flashing and flickering, but the notch area is still messed up and battery is draining very fast.
will try the tips from the youtube comment.
if anyone finds a fix, please share, thanks!
EDIT - the youtube fix did not help.

The problem i encounter that bug me for so many months has been resolve randomly. Not very sure what is the cause of the fix but it was definitely not OS update as i did not have any OS update when the fix occurred. It could be one of the system app updated and solve the issue.

Has anyone figured about this issue. What could be the cause. I also ran into this problem. Right side of notch was blacout and I havent even dropped the phone.

I figure it is probably the app Theme in System Apps. When I first encounter (Nov 2020) it my phone had an update for Theme. I tired uninstalled the update, delete its cache but nothing solve the issue and i assume it was mere coincidence that Theme just happened to update when the issue arise.
Around 1 month ago this issue suddenly just disappeared and when I look back at the update history on System App, Theme has received a new update. Theme has multiple update in between the duration and this update a month ago kind of just fix the issue.
My phone is Mi Note 10 Lite with Mi Global 12.5.1 Stable 12.5.1.0(RFNMIXM) and the Theme update that solve the issue is 1.6.5.5-global updated on 8 Jun 2021. Recently the issue appear once only after 1.6.6.2-global on 8 July 2021 but has yet to appear again.
Hope that helps.

BengCurd said:
I figure it is probably the app Theme in System Apps. When I first encounter (Nov 2020) it my phone had an update for Theme. I tired uninstalled the update, delete its cache but nothing solve the issue and i assume it was mere coincidence that Theme just happened to update when the issue arise.
Around 1 month ago this issue suddenly just disappeared and when I look back at the update history on System App, Theme has received a new update. Theme has multiple update in between the duration and this update a month ago kind of just fix the issue.
My phone is Mi Note 10 Lite with Mi Global 12.5.1 Stable 12.5.1.0(RFNMIXM) and the Theme update that solve the issue is 1.6.5.5-global updated on 8 Jun 2021. Recently the issue appear once only after 1.6.6.2-global on 8 July 2021 but has yet to appear again.
Hope that helps.
Click to expand...
Click to collapse
I also think it is due to the mi theme app. I remembered that the theme app was updated the morning and the evening time when I tried to play the game I noticed the notch was blacked out. I hope mine also gets fixed with the updates.

It was also happening on my Mi note 10. I remember July 10 (could be earlier) I updated Themes app and Clock. That Night I notice there's a delay screen on my notifications bar. This August when I updated my Themes app, it's got worsen. I notice flickering white bright light when auto brightness at max level as well as when using fingerprint censor.
Anyone has a fix now?

i have been facing this issue on and off for months. today this reappeared and is worse than ever. any solutions guys?

porotikos said:
i have been facing this issue on and off for months. today this reappeared and is worse than ever. any solutions guys?
Click to expand...
Click to collapse
I think there is no official solution for this. For now i use the device with the fingerprint disabled and screen flickering on.

sonangrai said:
I think there is no official solution for this. For now i use the device with the fingerprint disabled and screen flickering on.
Click to expand...
Click to collapse
thank you. unfortunately if i have antiflicker on, all hell lets loose. screens flickers like crazy. i too have fingerprint disabled for unlocking phone. still when i press the power button, screens flickers for a while, then turns black. and no always on display which is vital for me. i have it enabled but after all the flickering it doesnt work.
i have the problem for some time. and it always fixes itself all of a sudden. as if there is some silent uupdate that addresses it. problem usually lasts for a day or two. no more. but this is the worse iteration of the problem so far... i am desperate

porotikos said:
thank you. unfortunately if i have antiflicker on, all hell lets loose. screens flickers like crazy. i too have fingerprint disabled for unlocking phone. still when i press the power button, screens flickers for a while, then turns black. and no always on display which is vital for me. i have it enabled but after all the flickering it doesnt work.
i have the problem for some time. and it always fixes itself all of a sudden. as if there is some silent uupdate that addresses it. problem usually lasts for a day or two. no more. but this is the worse iteration of the problem so far... i am desperate
Click to expand...
Click to collapse
after enabling anti flicker it may take some time. if it didnt worked you can enable disbale the anti flicker for some loop.
also you mentioned it fixes itself. does the notch screen work when you said it gets fixed itself?

sonangrai said:
after enabling anti flicker it may take some time. if it didnt worked you can enable disbale the anti flicker for some loop.
also you mentioned it fixes itself. does the notch screen work when you said it gets fixed itself?
Click to expand...
Click to collapse
enabling or disabling the antiflicker, fixes nothing. once this was fixed (in the past, because i am still facing the problem for a day and a half now, the longer i had it, shoudl be fixed....) the part of teh screen where the camera notch was, works.
but now, nothing.... this is outragous. and knowing it is a software problem, makesme so angry....

long post ahead.
i thought i was the only one experiencing this issue and im using mi note 10.
got the phone dec 2019, my issue started last year and same as the others i think it was somehow related to themes. i dont really recall if it was the same day with an update to just themes or the system UI itself but i do remember it happened after an update.
my phone crashed while i was playing a game and after i restarted the issue with the notch appeared. the screen also started flickering but it was still going back to normal. after a few days the issue with the flickering worsened just like the one in the video and took me some time to recognize it was the brightness level.
ive done the suggested fixes even resetting my phone back to default but it aint fixing itself so i just learned to live with my screen brightness almost all the way down. its just really difficult to view what's on the screen when outside.
however, no new updates on the phone but my screen is really getting worse and im afraid that i will not be able to use it in a few days time. just a day or two ago without changing anything to my usual setting, the screen showed lines like the ones you'd see on a broken TV. a few restart set it back to normal but earlier today here's how it looks. i tried again to clear some items and cache and restart but i still get the same screen. only tonight that i was able to get it back to my normal one but it goes back and forth to this screen after a few minutes.
im thinking of doing another reset but i dont really think it will fix this.
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Same problem here, anyone tryed install the original stock rom before de updates? or Custom roms. Regards.

I turned on anti flicker mode and it actually fixed it. Just had to wait a few minutes after turning it on and the notch is visible, and no more flickering. But I still turn off always on display, fingerprint and keep the brightness down just in case it.