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I know this is a bit of an old phone now, but I'm hoping someone might be able to help...
When I switch the phone on, it gets to the Windows Mobile screen and then just hangs. After a few minutes, it turns itself off.
So far, I've tried the following;
1. Soft reset
2. Hard reset
3. Remove battery, put on charge (red light), replace battery (amber light), hard reset
4. Removed battery for 2 weeks
5. Praying
6. Swearing
Does anyone have any other suggestions?
Thx
Bad Flash
Hi
You could try starting the device in bootloader in order to re-flash the ROM, or flash a new ROM. Methods for this are:
1) Press the soft reset hole button whilst holding camera button fully in.
2) Remove the battery, then re-insert it and switch the device on by pressing the power button but again ensuring the camera button is depressed fully.
3) Remove the battery and re-insert it. Don't switch the device on but plug it into a Windows PC using a USB cable whilst, you guessed it, depressing the camera button.
If you can get into bootloader (three coloured screen with some yellow writing) then you can probably reflash the device. It sounds like a software problem not a hardware problem but I could be wrong on that.
If you can't get the device into bootloader mode you have a problem that is more complicated to fix, about which I can't advice.
Best wishes
andrew-in-woking
For info
Check out these definitions:
http://forum.xda-developers.com/showthread.php?t=319077
http://forum.xda-developers.com/showthread.php?t=356299
http://forum.xda-developers.com/showthread.php?t=273831
Awaiting an update!
Cheers
andrew-in-woking
Hi,
Thanks for the reply....I couldn't get your method to bring up the bootloader to work, but tried pressing Power and OK while doing a soft reset.
This brought up a screen with 4 horizontal bars - red, green blue & white. Text at the top says;
HERM100 (text in white)
IPL-1.01
HERM100 (text in yellow)
SPL-1.04
In the white bar is the word 'Serial'
Does this sound right?
Then it just hangs on this screen - is there something else I am supposed press on the phone, or do I do something via my laptop with activesync etc?
Sorry for the additional questions, but I've never had to do this before.
Thanks
An update....
After noticing that 'No GSM' appears on the splash screen, I have now found this page which I think might answer my questions.
I'll have a go at this tonight
Reposted in the Hermes thread
I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???
I've looked all over for the answer to this, and I've tried multiple things but nothing seems to be working. Last night my phone froze (for no apparent reason) so I pulled the battery. The first boot screen came and went but the 2nd doesn't show...it stays blank and then eventually I hear the noise my phone makes when it's fully started up, but the screen is still blank. I have to push menu and the home and call keys a couple of times to get the screen to turn on, and then I can see everything seems to be up in the background, but when I go to unlock my phone it doesn't recognize me pressing the buttons (to unlock the SIM) so I can't get any further. When I do home+power combination, the screen with the triangle and exclamation point comes up, but it won't recognize any of my button presses. I tried to use fastboot to bring it back, and it says everything went through but when it starts back up the same thing happens, it won't recognize me pressing the screen to unlock the phone. It will take maybe the first 2 keys I press..and it will lag while it takes them...but after that it doesn't take anything else. I don't know what to do so if anyone can help or might know what could have happened. Like I said, I was just on the browser last night looking around and it froze so I pulled the battery. Oh and I'm running JF 1.50 if that matters. Thanks guys.
Did you install hardSPL?
If not, maybe you can create a goldcard (search in this forum) and flash the basic system on it again!
I have the SPL for Sapphire ported to Dream.
I might have to take it in to T-Mobile because it boots up and just automatically freezes at the main screen.
The only thing I'm worried about is that I changed the first boot screen so if I do end up having to get a new phone I'm going to have to pay for it
wipe wipe wipe
no need to take it to t mob just wipe take the sd card put it in a sd card reader load up the root/hack rom and go from there no need to take it back cause t mob will tell hell no when they try ro boot it up
I don't know how to wipe it without going through the bootloader and that won't load up.
I also don't know how to flash an update without going through bootloader so I'm stuck.
try this
pull the battery hold down power + home put battery in without taking your fingers off thoses buttons wait till bootloader loads. it happent to me an endless loop everytime i pulled the battery it would power up without touching the battery so thats what i did
Hi,
I got my HTC HD2 only a couple of weeks ago, and I already got a problem with it
The thing is, that I can't boot it up properly; when pressing the "Turn on/Turn off/hang up"-buttom, it boots by comin' up with the white screen with the green "HTC"-logo in the middle and some system information in the left buttom.
Afterwards the animation with "quietly brilliant" comes up and the Windows logo with the orange background comes up - and then it turns off and boots up again.
I've tried to...
* reset it (not hard reset - I have some contacts that I don't wanna loose).
* charge it up (I can, when the windows-logo appears, see, that the battery's full)
* pull out the battery for several hours
Please help - I'm very sad about that I used tons of money on a device, that now won't work.
Is there any way, where I can solve the problem without loosing all my contacts?
I did it!
Ok, found out that all my contacts were synch'ed with my gmail.
I hard-resetted it, and it works now.
Thanks for your help
Lol well done!
For people that dont have push/exchange contacts etc, always backup using myphone, spb, sprite or other software.
Cant tell you enough how important it is to back up, unless you like loosing everything right?
Greetz.
Boot problem..
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
areej said:
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
Click to expand...
Click to collapse
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Thank you for replying... but sadly no, it didn't work
I do have warranty, ill take care of that..
Thank you again.
did hard reset and returned to factory settings. all my installed applications were lost. pity.
All I wanted is to install the @#$%% russian keyboard!
ALWAYS backup first. Simple.
I am having the same issue. Nothing has been installed as far as App's go. This is straight out of the box.
Boot Screen
R 2.10.50.26
G 15.39.50.07U
D 2.13.90963 8G
I have been able to Boot it to the home screen once. But the battery is Low and When I connect it, it locks
Things done -
Hard Reset up+down+end
up
up
Battery pull
Removed SD and SIM and turned on
None have effect
Idea's ?
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
ktod_16 said:
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
Click to expand...
Click to collapse
If its brand new out of the box, id take it back and get a different one. If its second hand, see if you can get into bootloader. If you can you can then flash a stock htc rom, if not its back to the shop.
Dark Ninja said:
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Click to expand...
Click to collapse
hey can wires be the reason that hd2 cant boot up.shows green boot logo but no system information at boot and stucks there only tried every thing hard reset,custom rom,stock rom,mitty,sd method rom install..every thing...
i have the same problem But how i can Backup when phone is turned off
I have the stock 'v10c' ROM on a 'Rogers' LG Optimus 3D.
This morning I was using the Google+ Android client and - without closing the app - pushed the power button to put the phone to sleep and put it in my pocket.
About 15 mins later I pulled the phone out of my pocket and it was dark, but the touch countrols were all lit up. I know that usually isn't good news. The phone was unresponsive.
I pulled the battery and tried to re-boot. It gets to the Rogers screen and then boot-loops, with a flash of the Rogers screen each time it restarts a cycle. Roughly 15 seconds apart.
I did vol+down+Power (guessing based on other phones) and it booted into a recovery (3e) menu that only offered me the chance to wipe all user data. Ok. I moved the cursor down using vol+down and sletected "yes" with Home. The phone then presented a triangle logo and the green android and sat there.
Meanwhile...I Googled. After about 10 mins I pulled the battery again and did the Vol+down+3D button+Power boot to the REAL recovery menu.
I then did a wipe / factory reset from the recovery menu. I have assumed the Home button is the enter button (BTW).
Again the triangle and the green android appear. They are still there 10 mins later.
Not sure what to do now...the phone won't boot and the factory reset won't fix it. But it isn't dead. I can still get to recovery, so in theory this is fixable. I just don't have time for it right now. :-/
I was wondering if maybe the phone had updated OTA in my pocket and I didn't realise it and I may have messed up the process. But I have never seen a phone do an OTA update without first notifying the user and seeking confirmation...so I that probably isn't the case.
Very annoying.
I'm posting this here in case anyone else has the same experience.
Anyone have any advice?
[Update: The Menu button is the enter button...not Home. So I did a real factory reset and the phone now boots to the "Welcome to your new phone" screen. *WHEW!*]
Uhmm... if Menu button is home button that means u have problem with build.prop. I never met with this kind of problem, however I think u just should turn on usb mode in cwm, put a ROM on phone, flash it and see how this will be. Don't forget to backup ur rom.
Sent from my LG-P920 using XDA Premium App
Hi there,
I've got the same problem with my LG P920.
Then I read your thread and now I can tell you how to fix...
The recovery is the right way to fix, but the homebutton is not the menu button.
You have use the Options Button the first from the left side or the 3d-button.
Than you came to factory default and you can restart youre device.
best regreads
Morphix
Anyone know the glitch that is causing this?
Sent from my LG-P925 using xda premium
If've got the boot-loop for the first time and it happend after a reboot comand on the comand app...
I have the same problem and no idea why it happens ..
I had this 2 times in one week! very anoying..