In the last couple of weeks I have had two problems appear on my phone.
1. I cannot scroll right on the phone.
2. When I open the keyboard the phone scrolls down about 10 lines, and does the same thing after I close the keyboard.
Have others had this problem, I think its a hardware problem, as I have hard reset and the problem does not go away.
i have not had the problems you have but my keybord letters U, H and I did not light up so it had to go back to vodafone uk and there was a 3 week wait for the phone to be replaced acording to vodafone there is a 6 week wait on the phones do not know how true this is but any way they said that they just replace the handset and do not repair them
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Recently my S710 developed an annoying habit of having its screen randomly go black. It's not that the screen actually goes off, since there is still a back light and you can still see very faint image of what should be on screen if you look at it from a certain angle, but not enough for it to be useable.
It started happening after I flashed my rom to Gonzo's Mona Lisa, but I think that's more coincidence than anything else, since it happens with all the ROMs I've tried.
It's not a constant thing, either. It doesn't happen when I do anything in particular. I have noticed, weirdly, that when it does happen while I'm trying to write a text message, turning on caps makes the screen visible. As soon as I press anything else, it goes blank again. I usually just have to wait for it to return by itself. This is, as you can imagine, pretty annoying when you're trying to write messages.
I hate to think this, but reckon it's a hardware problem? I am really loathe to send it in for repair, I'm sure it will cost a fortune.
Hi i got the same trouble,
it became too anoying to use the phone
but the only solution is to bring it back to repair center because they have to change the mainboard and then you get an new IMEI number too.
hope you still have a warranty of the cellphone on it because it's almost the price of the phone if you wanna to be fixed the problem.
LiquidAx
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
networkguy said:
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
Click to expand...
Click to collapse
No dont know even "Mesh" so i m sure it was because the hardware, so decided after 2 month of having the problem to bring it back to the store and there they send it to a repair services after 4 weeks i got it back with a new front cover and new lcd module but the problem was still there and i had to wait another 4 weeks to get it back from the repair service and then like i said in my first post i got a new mainboard with a fresh new IMEI Now i m back with a new phone but i waited 8 weeks
so i dont think it's because a software . Because i tested 2 month before sending it to fix the problem (with warranty )
LiquidAx
Hm, How long is warranty? A year? In that case, I do have a warranty. Sounds like this is gonna be a rollercoaster ride, especially considering how reluctant people in my country are to do anything without trying to make it seem like it was your fault.
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
frauhottelmann said:
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
Click to expand...
Click to collapse
Yes you have to restaure the original flash, and the warranty is 2 year because mine it had 1 year and 3 month old when i to it to the repair service
for the problem they can not fix it in another way i m sure of that so i guess it's not your fault at all or you have to ask a new one
hope you will go ASAP to the repair service
LiquidAx
Oh, I have flashed back to an original HTC rom just out of curiousity that it might fix it . Thanks, I'm sure I'm on a pretty big mission here.
Ok, so I've had my Fuze like 4 or 5 months now and have had no problems until a day or two ago. I try to do anything, my screen does not work properly. I touch somewhere and it doesn't register it 95% of the time. I looked at the screen and there seems to be a little liquid under there but I don't know how it got there, I put a screen protector on it the whole time I've had it and it just appeared out of nowhere and it's never had any kind of liquid spilt on it or anything. I try to click on the text box for SMS in touchflo 2.1 and it won't go in there and it starts moving the text messages up and down and opening task manager randomly and whenever I open the start menu it goes right into moving the items around. I have tried reflashing but have not yet tried to go back to stock. I'm going to try that and if it doesn't work I'm takin it in to AT&T to see if they can either give me a new one or fix it.
I have had the same problem with my screen on Touch Pro.
I had to get the phone repaired under warranty. I think HTC replaced the screen.
Search the forums, quite a few people have had this problem.
Has it been exposed to heat?
Seeing as your a fellow texan, have you left it in your car or under direct sunlight for a prolonged period?
I'd look up an At&t Device Support center and take it to them, they should change the device on the spot if there's no physical damage and its still under warranty.
Make sure you revert to the Stock/Shipped ROM and SPL (i wouldn't worry too much about the SPL though if you can't get it, i've turned in 2 devices with a hardSPL and nothing ever happened, but its better to be safe then sorry right?)
best of luck
My space bar is no longer functioning properly, and I'm out of my warranty period on my Fuze through AT&T. It will sometimes register one hit of my spacebar as two, three, or sometimes even four spaces; other times, it wont register a button press at all.
I searched and came up with some similar problems, but the only solutions I saw were to take off the key. I just had a simple question for that...if you take off the key, will the entire keyboard come off with it? And if not, what's the proper way to remove the key, and what should I do once I have it off?
the fuze hasnt been out for a year yet. its still under warranty. go get it replaced.
Should I just take it to an AT&T store?
you need to find a att service center. if you call att they should be able to tell you where one is.
call att handset assistance info line at 1-800-801-1101 at the que enter your phone number press 3 for phone functioning improperly and wait for a operator. Alert them of the problem they will send out a handset you send ur broken one back providing it isnt water damaged or physically damaged you wont be charged. heres a few hints incase you dont know your water indicator sticker (usually located under and on the battery)should be white or on some phones have red or purple x's. they will ask you the color of you battery contacts they should be gold not corroded or green. they will ask you if the phone has been dropped which should be a no as well. all of these questions will determine whether or not you get a warranty of your handset from at&t or you are told by at&t to send it to the manufacturer(hope to get it back in 4-6 weeks) also if he bought a refurb warranty is only 90 days i believe but i havent seen refurb fuzes so otherwise unless he got one of the first days he should be under warranty.
clinsanity said:
My space bar is no longer functioning properly, and I'm out of my warranty period on my Fuze through AT&T. It will sometimes register one hit of my spacebar as two, three, or sometimes even four spaces; other times, it wont register a button press at all.
I searched and came up with some similar problems, but the only solutions I saw were to take off the key. I just had a simple question for that...if you take off the key, will the entire keyboard come off with it? And if not, what's the proper way to remove the key, and what should I do once I have it off?
Click to expand...
Click to collapse
I have exactly the same problem. Sounds like it is a weakness of this model...
I called AT&T and was on the phone for an hour. Apparently they sold me a refurbished product without ever telling me that I was paying for one, and they won't be covering a warranty on it. Outside of that, I'm definitely not paying $125 more to have the phone replaced, so I'm kind of stuck right now. I've had a lot of problems with the Fuze with dropped calls and other things, now my keyboard is going bad, it only makes matters worse.
Think it would be advised to give HTC a call?
Things get stranger...I called HTC and they said my phone was never refurbished through them and that it shouldn't be classified as refurbished. But, they are honoring my warranty through February of next year. So, I will be getting it fixed, I just have to pay for shipping and figure out what I'm going to do for a phone for two weeks.
I'm having the exact same issue with my backspace key I installed energy rom, so idk if its rom specific
Not good.
EDIT:
I flashed my old stock rom back on, and funny enough the issue is gone, its not apparent on wm6.1, so its either a 6.5 issue, or a rom kitchen issue.
I tried 2 6.5 roms Energy rom an TAIG rom, both have awfull keyboard issues, where if i pressed shift twice itll make a £ symbol.
Try using Kfortouchpro and see if that hides some issues.
Att's refurbished HTC phones are crap!
They sent me a refurb Kaiser once and the keyboard seemed to be pushed down so it wouldnt click everytime you typed! IT was so annoying!
Your best bet is to call HTC directly and explain the situation to them.
Icepick66 said:
I'm having the exact same issue with my backspace key I installed energy rom, so idk if its rom specific
Not good.
EDIT:
I flashed my old stock rom back on, and funny enough the issue is gone, its not apparent on wm6.1, so its either a 6.5 issue, or a rom kitchen issue.
I tried 2 6.5 roms Energy rom an TAIG rom, both have awfull keyboard issues, where if i pressed shift twice itll make a £ symbol.
Try using Kfortouchpro and see if that hides some issues.
Click to expand...
Click to collapse
Hold up, I'm using Energy Rom 2009605 from NRGZ28. It was a very early version of 6.5 IIRC. I think I'm just going to flash to the updated ROM from HTC, and if it happens on that, I'll know for sure it is a hardware issue and I'll send it into HTC.
Hello, So my Nexus 5 began going into bootloop and random reboot since last december and I could usually fit it by tapping around the power button. This problem is well known and the only real fix is to change the power button. Since my phone is out of waranty by a couple weeks I opened it up and when looking at the power switch I thought .... No way I can change that, ill just try my luck with tech support ...
Luckilly they agreed to send me an RMA right away I'm just a little concern because the back cover now does not fit like it used to and the phone is missing a plastic tab on top of the sim tray. Do you think google will charge me ? Anyone had a similar issue before ? I really don't want to play for that rma ...
Hi everyone,
I recently got a Nokia 7 plus (5 months ago) on contract.
Last week, I used it in the morning to make a call, and, in the afternoon, when I went to use it, I found it frozen on a white screen with download mode in black, in the top right corner, and android one with a multi coloured bar below it.
Now, the phone will NOT switch off, switching off results in the phone instantly switching back on to the same screen....
I have tried, unsuccessfully, several times, to perform a hard reset, but to no avail, it simply returns to the same screen.
Even after letting the battery run totally flat and re charging, it comes back to the same.....
I went to the E E shop, (network provider), I got it from, they said as it appears to be a Nokia software problem, and still under warranty, I should send the phone directly to Nokia for repair...However, I have my wedding and honeymoon pictures on the phone which are irreplaceable and I know Nokia will reset the phone, so wiping all the data etc....I have the phone booked for delivery to Nokia, but thought I would ask here first, to see if any of you have come across this before to this extent, and have a solution?
Cheers
Pete