I've just received my tytn2 qitH radio rom, 1.27.12.11
i'm in France with bouygues
I can send call,sms,interneT connection,
BUT, I can't receive any call.
If someone call me, the phose Soft Reset !!!
Strange indeed ?
it is said that I must Wait a neW radio, but do you think i can install another radio rom ? the athena seems to have the same qualcomm sHipset ?
how could i do?
AnY help iS welcome !
thanks in advance
Hello,
I Have exactly the Same Problem. It works with Orange or SFR but not with Bouygues Telecom. This probleme exist on the TyTn with WM6 upgrade.
I have Call HTC but for now they don't know why. They told me to wait .... This wait costs me 700 €
Best Regards
Salut,
J'ai exactement le même problème que toi après avoir testé 4 SIM Bouygues. Fais comme moi, appelle HTC et mets leur la pression, il faut que nous soyons plusieurs à le faire. J'ai demandé un prêt de téléphone mais ils ne veulent pas. Essayes aussi d'appeler pour te faire entendre, j'ai fini par avoir un resp. anglais au tél.
Pour 700 € c'est une honte de ne pas avoir plus considération de la part du contructeur.
Rejoins nous sinon sur http://www.planete-htc.com/index.php?mod=forum&ac=voir&cat=9&id=9083
Bonne chance, on se tient tous au courant.
Cordialement
megaman said:
the athena seems to have the same qualcomm sHipset ?
how could i do?
Click to expand...
Click to collapse
athena has msm6275 while kaiser's has msm7200, radio code is not the same.
We have just to wait now ... Thanks HTC
Thanks for the answer !
It's good to see that I'm not alone,
I'll call HTC ASAP.
If someone else would join us, you are welcome.
I don't want to loose 700 euros too !!!
MegaMan
HTC Answer ...
Good morning
We do not have a Beta ROM that we can give to you. We do not provide customers with Beta ROMs. The ROM that you suggested on the World Wide Web is 3rd party and it not a legal ROM. If you were to install this you would invalidate your Warranty with us and we will not be able to help you anymore.
We would suggest that you try a different network. It may indeed be the sim card rather than the device. If you have already tried then it would be worth getting your device looked at by a trained HTC Tech.
We are very sorry to hear that your device is now faulty. Please contact the repair centre below in order to get it fixed. Please note that if the device is found to be mis-used in anyway such as being dropped, then the repair cost will not be covered by your Warranty. We can not give you a replacement while your phone is in repair.
CIRMA Electronics
ZI de la Lande
10 a 14 Chemin de Barateau
CS 200
33451 SAINT-LOUBES Cedex
France
Tel: +33 (0)892 700022
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards
Matthew
HTC Europe
[email protected]
http://www.htc.com
CONFIDENTIALITY NOTE : The information in this e-mail is confidential and privileged; it is intended for use solely by the individual or entity named as the recipient hereof. Disclosure, copying, distribution, or use of the contents of this e-mail by persons other than the intended recipient is strictly prohibited and may violate applicable laws. If you have received this e-mail in error, please delete the original message and notify us by return email or collect call immediately. Thank you. High Tech Computer Corporation
Click to expand...
Click to collapse
the same bug
The HTC europe support service is very bad, they don't have any tools to test, they don't want to take a quick procedure about the problem.
there is no communication between their stuff, i called several time, every time they tell me somthing else.
HTC europe support
the don't have time to test the bug ...
i called the Taiwan service....
they need more details by mail [email protected]
so for they want to inform them
go a head ..
A new rom appeared to fix the problem.
This topic should be closed.
Thanks to all !
MegaMan
where is this rom ? do you have a link ?
This radio is bloody awful!
When I'm at 1 or 2 bars 3G, it simply hangs when browsing and is better on straight GSM.
Also when the 3G signal is weak I have had problems making as well as receiving calls.
On a couple of occassions it just refused to dial out.
It also drops calls all over the place.
The reception is lousy - I live in central London and usually only have difficulties with a signal in my basement flat but otherwise its nearly always full signal.
With this new Tytn II rom, I rarely get full signal on 3G and am often on straight GPRS.
I NEED A NEW RADIO - PLEASE!
Down in NZ we have this same problem with Vodafone NZ. The phone was purchased from Expansys UK.
Same problem on two different phones.
All services are working okay EXCEPT for inbound phone calls.
Would be appreciated if someone can shed some light on when a fix might be available or who to poke to get some action on this..?
The same problem in Romania
I just baught a new TyTN II after using for the last 18 month the TyTN. It discovers the networks but it does not lock on any. What to do guys?
what worked for me was going to settings/phone/band and selecting manually the network type and gsm/utms baud rate ( i also got a newer 3g card). i would drop calls continuously or not connect, and i wasn't able to send/receive sms. currently using the wcdma setting with the 1900/850 setting with no more problems. the gsm setting seemed to work fine too, but this being my first 3g device, i like to leave it on. it seems that the auto selection in either one or the other wasn't allowing me to communicate with the network.
funny note: when i emailed htc about it, they told me to try my sim in another tytn II and see if that helps, or that my network might not support....
We ordered a number of devices and got two TyTN II's in our shipment.
Both phones behave the same. All services work EXCEPT for inbound phone call. I can sync mail, browse web, accept MMS and SMS. I can make outbound phone calls which makes this all very frustrating.
I have manually specified the settings as you mention zetajunkie, but with no success.
I've tried to get some support out of HTC but they're pathetic. After using the device the last couple of days, I really like it. It would be a shame to send it back.
teeroy said:
We ordered a number of devices and got two TyTN II's in our shipment.
Both phones behave the same. All services work EXCEPT for inbound phone call. I can sync mail, browse web, accept MMS and SMS. I can make outbound phone calls which makes this all very frustrating.
I have manually specified the settings as you mention zetajunkie, but with no success.
I've tried to get some support out of HTC but they're pathetic. After using the device the last couple of days, I really like it. It would be a shame to send it back.
Click to expand...
Click to collapse
silly question, but do you know what frequencies you use in austrailia? in the US we use either 850 or 1900, and most of the EU uses 900mhz... and i think AUS uses GSM900 or GSM1800
New Zealand is not Australia...
And yes, I have specified the bands and network type with no success.
teeroy said:
New Zealand is not Australia...
And yes, I have specified the bands and network type with no success.
Click to expand...
Click to collapse
Sorry about the country slip... well, short of trying the french rom, only time will tell...
Everyone, I have a solution to the 'No inbound call' issue.
It's your sim. I had a 64k sim, and we tested a 128k sim. The phone now works a treat.
I feel a bit stupid now.
This is not about ROM capacity of the SIM card. There are "certain" types of SIM cards not compatible with the new radio stack. It has the same problem as Hermes or Trinity with new radio stack. It happens to some SIM cards issued by French Bxxx (forgot) operator, Chinese China Mobile operator (not all, certain types only), and new NZ operator. There are currently no solution except change to new SIM card.
Related
Looking at the specs is there really no WIFI ... Although great for France etc .... EDGE !! Not good for the UK . If Nokia can put EGDE and UMTS in one phone couldn't Orange have stipulated this to HTC in the build ?
They are pushing their 3g services and this would have been the phone to do it with .. Push Email fast Internet .. I JUST DON'T GET IT !!
The world does not revolve around UK...
Basically, operators are scared by WIFI.
They are billing 3G data by duration in order to be sure people won't use it for Voice over IP.
If they do not manage to control WIFI they could die because of it.
Poor Telcos...
Excuses pour mon ignorance
What I ment was and sorry for the confusion why didn't we get a phone that supports EDGE and UMTS . That way it would serve all Nations and be truely worldwide.
Again sorry for the confusus English I used.
I am going to EUrope and i would like to know what i need to flash, install, or anything to make my phone work there like it does here...plz help! TY in advance
You dont need anything apart from gprs settings for each provider.
awsomeeee...were can i get those?
killacam13 said:
awsomeeee...were can i get those?
Click to expand...
Click to collapse
I'm not sure exactly what you mean. Are you moving there or just visiting? If you're moving there and you get a new carrier, then they'll tell you what your settings are. If not, then you keep your settings as-is.
im just visiting there for 20 days...
then you need a visiting licensing pack from Microsoft
and a real camera for photos
just jocking...
in europe
hello,
Welcome in europe, i live in france and i put faria rom ( OS 5.2.318 built 15341 ) since he made it. i just put 2.19.11 radio rom into my phone, thi is the more stable version with my provider ( SFR ) . Many thank to faria for this rom.
Since you will be there for 20 days, you may want to look at getting a 1 month plan with a carrier for where you will be (but if you are traveling all over this may not be a good option). Basically, you just need a GSM card for a local carrier if you can come up with that. Int'l Roaming charges will kill you if you aren't careful. YOU may want to put the NoData cab on your phone so that you can turn off GPRS access to avoid that too.
Check out http://www.fring.com. Its free and it works on teh Wizard. Will allow you to do Skype, GoogleTalk, and more from your phone, so you could go into an internet cafe and tap into their WiFi and then make VoIP calls that way (get you some SkypeOut credits or similar and it will be a lot cheaper I would think).
Good luck and enjoy!
I live in the UK and i used the radio 2.61 and it wasnt great it drained my battery more than the older radio i had m current using 2.25 and its fine. Also if you could get one of these worldwide sim http://www.mobalrental.com/gsm/sim.asp not sure if there any good though.
Living in Holland, using the Consolidated 318 ROM with GSM 2.19 UK. No problems in other countries I went to. So come on and enjoy the real continent !!!
Hello, I've searched through the forum but I wasn't able to find a similar problem.
When my Polaris is connected to 3G it's impossible to:
_make/receive phone calls
_send/receive SMS
I've tried with several SIM cards, even with one that I use on 3G every day on another phone. No way to make my Polaris work.
The only way to phone is to force it to connect to GSM (G icon), doing this I can phone and send sms normally. It also works when connected to Edge (E icon).
I have an original italian ROM:
R 1.58.21.23
G 25.65.30.04H
D 1.25.00.00
Same problem is being reported by other 3 italian users, we all have the same R 1.58.21.23.
Any of you have any idea on how to fix the problem?
Do you think that flashing Murata radio rom could help?
Many thanks in advance. I don't know what to do.
same problen in spain
I have the same problem in South of Spain. In 2G (GSM) yes, but in 3G is impossible today. Anybody else?
I have the same Radio, Protocol version... And works fine. 2 out, 1 to go, I'd say there's a problem whith the original ITA ROM...
Did you try a Hard Reset to fix it? If you did was the fix only temporary? If so, there are two options...
warranty
Cooked ROM
Thanks for the answers!
Yes unfortunately even after hard-reset it doesn't work.
Apparently there are different 1.58.21.23 Radios according to this thread http://forum.xda-developers.com/showthread.php?p=2171454#post2171454
I was wondering if it's worth to try the "Murata 1.58.21.23 Radio" which seems to be an official HTC Radio issued for russian customers and which seems to solve reception problems.
I could try it and if it doesn't work I could go back to the original 1.58 and original SPL.
I'm a little scared to install a cooked ROM instead, I bought the device 1 month ago, I'm still in warranty.
Thanks
I had the same problem and found only one solution: warranty replacement
HTC replaced my Cruise's motherboard and now it is working like a charme.
I'm living in Rome, Italy and they took 2 weeks for replacement.
Good luck!
At this point I'll send the device back to HTC for warranty replacement, I'll call them tomorrow. Thanks Cloudlord!
Ciao
Search the other forums (e.g. Kaiser/TyTN II) for the 3G problem. I had it with a Kaiser and they also told me that a motherboard replacement was needed. I changed the unit to a TC which did not have the problem.
The problem seems more than common...
I am wanting to run one of these with a PAYG sim on 3UK Network, to benefit from the faster HSDPA broadband access via the phone and via a USB lead to a laptop (using the Orbit 2 as a modem). Is this likely to work OK? Anyone already doing this right now?
Also will the Orbit 2 work well with Skype, as my orbit 1 is poor and the audio breaks up (even when connected to 4mbit wifi connection). I hope the Orbit 2 has cured this problem.
I would appreciate comments on the above. Thanks a lot. Tony
I just came back from holiday in UK. My German Orbit2 used for roaming either O2 UK Network or TMobile and 3G worked fine on both networks. Is it that, what you were asking for?
About Skype I don't know anything, sorry.
Thanks for the reply, but no not exactly what I am looking for. I want to use the Orbit 2 on 3UK, which is another network (unless 3UK uses someone elses network). The 3UK Network is a new network provider in the UK.....
I basically want to know if the Orbit2 will work on 3UK with a PAYG sim (NOT ON A CONTRACT) for HSDPA internet access and to use as a normal phone.
I currently have an Orbit 1 on Orange PAYG, but want to use HSDPA (faster internet access with the Orbit 2), I also want to be able to use Skype as well using HSDPA.
Thanks anyway for the reply.
If you don't get help here, you should call the provider and ask.
Because I wanted to use my Orbit2 with a prepaid SIM of O2 UK with mobile internet. And they said, I can only use it for making calls and texts, not for internet. (They weren't able to provide internet settings for the device if not in a contract.) So I was able to use a prepaid SIM but only for calls and texts.
Anyway, good luck.
3 uk network
I think I understand what you're asking.
3 will not assist you because the Orbit 2 is not an 'approved' phone for 3's network.
However, there is a cab file that permits you to spoof 3's network that you are using a Nokia N95 which is an approved phone.
I know it works because we did this for a work colleague that was sick of his Nokia and went and bought a touch cruise and we installed the necessary file.
He's generally happy with the result but does report the occasional lag on 3's network.
If you want to know more and find a link to the file I suggest you read this thread:
http://forum.xda-developers.com/showthread.php?p=2229186
Best of luck and let us know how you get on.
Lom
Thanks a lot!!!!
It looks like you have sorted my problems... I will be getting the Orbit 2 in a couple of days and I will let you know how I get on. Thanks once again Lom.
ps. Any idea what the URL is for planet3 on the mobile???
Regards Tony
planet 3
Tony,
I'm not a 3 customer, but the thread I suggested you read claims this is the address for planet 3:
http://mobile.three.co.uk/hb/co.uk/n95/hutchkey
Best wishes,
Lom
Hello,
My brand new ASUS Transformer Pad TF300T have 3G connection problem.
It suddenly looses 3g signal and doesn't recover until restart.
Factory reset doesn't resolve the problem.
Its same with another SIM card.
Hope it isnt hardware problem.
Anyone have same problem?
Hello
I have the same problem as you
I contacted asus, it just go on
Asus service
Contact ASUS and request their support with one warranty
==============================================
Bonjour
j'ai le même probleme que toi
j'ai contacté asus , elle viens de partir en
SAV Asus
Contact ASUS , et demande leurs une prise en charge avec la garantie.
delija011 said:
Hello,
My brand new ASUS Transformer Pad TF300T have 3G connection problem.
It suddenly looses 3g signal and doesn't recover until restart.
Factory reset doesn't resolve the problem.
Its same with another SIM card.
Hope it isnt hardware problem.
Anyone have same problem?
Click to expand...
Click to collapse
By your nickname I'd say you're from Belgrade, too, and you got it from Vip? I got the same one two days ago, but I used it on wi-fi only till today, and today I got that same problem - the network works perfectly for a few minutes, dissapears, when I try to manually set it, it says "Error while searching for networks", I turn the tab off, turn it back on, the network is there and then dissapears again...
The only funny thing: I went to a Vip-store and there the network worked fine the longest - over 15 minutes... when I returned to work, it went away again... I just called them and they told me to test the sim card in a 3g phone... otherwise it has to be sent to a service... and I dont want that
But I was dismayed to see the problem is obviously not with Vip, but it occurs all over the world...
Hello
http://forum.xda-developers.com/showthread.php?t=1945490
Delija, I called VIP last night and only on the third call did they say that if I return the device within 72 hours of the purchase I can demand an immediate exchange for a new one! The bastards didn't telll me that at first...
So I went there this morning, they exchanged it, when the pad wanted to update to Jellybean, I said "no" and it works very fine now on ICS.