Has anyone else had issues with frequently dropped calls?
I have had this issue with 3 Cingular branded Treos so far.
It seems to get progressively worse over time where I will be forced to get a replacement device.
I have had the same problem with 3 different ROMs (default WM5, leaked AT&T WM6, and Vodaphone WM6).
I have had my SIM replaced multiple times as a possible fix. which doesn't work.
I have made sure that my SIM and IMEI number are correct in AT&T's system.
I don't understand why I am having this problem and no one else seems to be complaining about the same thing. Does anyone have any advice for things I can check?
I take it from the lack of response that I am one of the only people who is having this problem. I guess I am just having bad luck with the devices I am getting. I think I will give it a shot one more time with another new device. I am jumping off the Treo bandwagon if it happens again to a 4th Treo.
Occam's Razor would point to the service. It's possible you're just making calls in an area with poor reception.
I wonder if those dropped calls are happening from a 2G to 3G handoff or the opposite. Do you have 3G coverage in your area?
Related
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
I have two Treo 750v and they both are doing it one installed with vodaphone and one Cingular rom. The lady next to me thought I was going mad two mobiles one in each hand and my eyes fixed on the reception bars all the way to London at 6:40am yesterday morning. I have not really noticed any issues with reception before this as around home it works flawlessly and I know it is not related to T-Mobile UK. I missed two calls also and whilst at work, phone on all day I got 3 voicemails. Various reviews on the internet have also said reception is poor on these phones and now it is starting to become a reality the more I use it in different areas.
I tested on the way home I rung my two land lines and spoke to my children and girlfriend on the TyTN and 750v the treo cut out 5 times whilst the TyTN held the connection from start to finish. Testing the 750v set to GSM today the phone cut out 2 so slight improvement I don't know if there will be a fix of some sort i.e. (radio or rom upgrade like the TyTN) over time fingers crossed, There is no difference for reception on the Cingular rom vs. vodaphone. But like anything it could be a hardware problem. I am sure if the treo had an antenna it would be better. First attempt for an antenna less Treo it is a good start. I hope they do a new revision of this Treo or this fault does gets fixed as I love the form factor of this phone far better than the TyTN imo.
Reception set to GSM is far better under band selection, I loose the fast browsing speed abilities of UTMS but call quality is much better overall.
Does anyone else suffer from reception issues related to 3G?
Tmobile
Vodaphone
O2
Sim cards tested in both phones.
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
mkoster007 said:
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
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The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Same here (Italy). Bad 3G reception (Vodafone network): sometimes the 750V switches to GPRS and the call quality is fine, sometimes it doesn't, and it's a pain... I noticed a slight improvement when I upgraded from the original Vodafone ROM to newer Cingular's. Hope this means it's a software-related issue, and can be solved via a ROM upgraded in the future. After all, the 750V is made - like the TyTN - by HTC, so the reception should be more or less the same in both the devices.
Bye,
F.
xxnoelziexx said:
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
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Click to collapse
With my TyTN (radio 1.16) I get reception on a dead spot where I couldn't get reception with several other phone's (Nokia, SE, Motorola). Much better then with the standard radio 1.03 which didn't work there also. The Palm's reception is somewhere in between, and probably software-related too.
xxnoelziexx said:
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
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Click to collapse
I've got the same problem. Fixed it by changing the band selection from "automatic" to "gsm". I'll have to change it back whenever I want to access the internet, which is a pain, but at least it's now usable as a phone.
I did search and I was sure there'd be a thread on this, but I frankly couldn't figure out what to seach for and got no hits. My Tilt makes the mistake of showing an "E" for Edge instead of 3G sometimes. My data rates seem to indicate that this is not just an icon mistake but an actual problem with the radio (though I am still not sure about this). This is all the more strange because, where I live, the telcos skipped edge and deployed HSDPA directly so I have no idea where this phone is getting an edge signal from. I have my Tilt next to a N95 and the N95 is showing 3g and getting faster transfer rates.
So my question is, which of the roms (if any) will fix this? Thanks!
I've had similar problems on my Tilt with every rom I've tried so far. The download speeds vary wildly, and the icon constantly changes between E, 3G, and H. Sometimes it changes every couple of seconds, even when standing still, in a typically good connection area. My GPS connection has similar problems. It's constantly jumping between various satellites, and never seems to hang on to the same one for more than a second.
I really hope a radio upgrade fixes these problems!
Thanks for the reply! That is too bad . Guess I will be sitting tight for an update .
Did you guys call AT&T about this? If they don't know they won't bother trying to fix it...
My Tilt stays on 3G or E, which ever I choose, very solidly. It might be just your area is a little weak on signal, which is a fix done at the towers at your location. So, you'll need to let AT&T know.
I don't know if this is reLated. I do not have 3G in my area but only EDGE. However I find my TyTn II uploading and downloading data at only half the rates to what my HTC Touch can manage. While my TyTn gives me around 100kbs the Touch can manage 200+kbs. I have tested repeatedly by swapping SIMs between the two. Could this be a radio problem?? Can I bank my hopes on a future ROM upgrade??
same issue here. I had to reboot few times and hope for the best. I was in San Jose ( EMC / Yahoo Campus) and was getting EDGE but I rebotted the device few times and it finally picked up 3G.
Been using this rom for a few hours now: http://forum.xda-developers.com/showthread.php?t=341886, and is seems to have fixed my problem. You should give it a try.
BTW, I got a Tilt as a gift but I have never had AT&T service. I am still puzzled as to where the old ROM was finding an Edge signal, as my carrier confirmed they never implemented Edge, just straight from GPRS to HSDPA.
I have been having some really annoying issues with the 3G capabilities of the Touch Cruise. I actually think it is something AT&T is doing on the network, but can't be sure. Anyone experience anything like this? Here are the symptoms:
1. The TC worked great on the 3G network when I first received it. Averaged around 700k speeds.
2. I flew across the state and the phone was unable to make or receive calls. I noticed the 3G/H symbol just fine, but no voice, no data. On a whim, I turned off the 3G and went back to Edge and everything worked fine, slower - but fine. I noticed this behavior on several subsequent trips. Coverage maps show 3G capability.
3. I've been to numerous other cities and experience varying 3G speeds, but the phone definitely works.
4. Lately I've noticed the phone almost seems to experience 3G "fatigue" by the end of the work day. In my home area where it seems to work fine, I'll look at my phone and it will either have no service, or it will not be working on 3G (no calls or e-mail). By later in the evening, it appears to be back to normal.
5. A reset will normally bring things back at least temporarily.
6. I have been trying out new ROM's and Radios posted here, but don't think they are the source of the issues. I've upgraded and downgraded with the same results.
Is this the AT&T network? Could it be with the proliferation of 3G devices, the network becomes saturated particularly by the end of the day?
More importantly, if 3G is for some reason unavailable the phone should degrade gracefully enough to allow it to continue to operate on the Edge network without any interaction by the end user.
Anybody else experiencing this behavior? Any tips? Any resolutions?
Re:
You could try to fix the GSM and 3g bands in the phone settings from automatic to your specific band. Normally that reduces ur battery usage and provides better network clarity. It might just help.
Secondly you could try the SEA 6.1 official rom as that seems to be one of the best ones so far.
I had plenty of 3G / Edge issues when i first received my TC. I spent many hours with AT&T tech support as well as a few conferrence calls with AT&T and HTC. No one was able to come up with a viable solution. Being a geek at heart I spent many hours testing roms and radios. Only a few combinations work with the AT&T edge network. My ROM is based on 18129.0.4.5 with a murata radio 1.58.21.23(must be certified murata) and has worked for me with no problems.
Hope this helps
Has anyone else noticed that their Fuze gets worse reception than previous phones? My Tilt NEVER had less than 3G at my house. The fuze is constantly in EDGE and many times drops to GPRS. I went to the ATT store and was told that the original ones had an old ROM and that they needed to replace my phone. They did that and I still have the problem. Not only that but when it switches between 3G/EDGE/GPRS I drop calls!!! This is very fustrating. For as much as I love the Fuze I must have good data speeds and got to stop the dropped calls.
Any one else have the same issue?
GABIGDAWG
gabigdawg said:
Has anyone else noticed that their Fuze gets worse reception than previous phones? My Tilt NEVER had less than 3G at my house. The fuze is constantly in EDGE and many times drops to GPRS. I went to the ATT store and was told that the original ones had an old ROM and that they needed to replace my phone. They did that and I still have the problem. Not only that but when it switches between 3G/EDGE/GPRS I drop calls!!! This is very fustrating. For as much as I love the Fuze I must have good data speeds and got to stop the dropped calls.
Any one else have the same issue?
GABIGDAWG
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Click to collapse
Not sure if you plan on switching to diffferent ROM's/Radios, but there is a link in the ROM Dev thread with steps to get this changed. A different radio (the one that works in your area best) should help with the 3G signal and could improve clarity of your calls/GPS signal.
Redundant thread. Try different radios. There are many threads on ways to improve your reception. No need for this one. Thread closed.
Is anyone having cell signal issues? I moved from a moto q9 napoleon and never had any signal issues; i.e.alway getting evdo signal while in my home, but now with the tp2, i spend most of my time with a 1x signal. And this (1x signal) negatively impacts my battery life.
The better question - is there a fix or solution?
Thanks
John
I have noticed the same thing with my phone. Only had it for 2 days. It gets 3G until I turn into my drive and then it goes to 1x. I had a Treo 700WX on Alltel and always got EVDO. Verizon and Alltel are sharing the same tower. The TP2 has been getting 3G at a lot of other locations that I have tried. I did notice that I was getting no signal lines at home, but when I made a call, it went to 2 lines. I wonder if it is a power saving thing, but I guess the 1x isn't helping the power.
Terrible problems with 1st TP2
The first one Verizon sent me had terrible problems with the radio. Iffy to connect to a call and even though it said 3G could hardly ever connect to broadband. Kept getting irritating popup telling me it could not connect to #777. The replacement they sent is working great here in Ft Wayne. I will update when I get back out on the road and see how it does roaming. I suspect a few may have just been defective since everything about this new unit is better.
As a side note, if anyone knows which registry key can get rid of those stupid popups, I would be grateful since I can't seem to find directions anywhere. I really don't need constant reminders after I hit dismiss the 1st time.
i've been having horrible battery life as well - and received the #777 problem as well yesterday. i thought it was a network issue or some software that caused the problem. i guess it isn't, though it seems to be working fine now? anybody else see this error?
i'm coming from AT&T so it's hard to get worse reception than that.. will see if it is as good as my last verizon phone however.