cell signal issues with vzn tp2 - Touch Pro2 CDMA

Is anyone having cell signal issues? I moved from a moto q9 napoleon and never had any signal issues; i.e.alway getting evdo signal while in my home, but now with the tp2, i spend most of my time with a 1x signal. And this (1x signal) negatively impacts my battery life.
The better question - is there a fix or solution?
Thanks
John

I have noticed the same thing with my phone. Only had it for 2 days. It gets 3G until I turn into my drive and then it goes to 1x. I had a Treo 700WX on Alltel and always got EVDO. Verizon and Alltel are sharing the same tower. The TP2 has been getting 3G at a lot of other locations that I have tried. I did notice that I was getting no signal lines at home, but when I made a call, it went to 2 lines. I wonder if it is a power saving thing, but I guess the 1x isn't helping the power.

Terrible problems with 1st TP2
The first one Verizon sent me had terrible problems with the radio. Iffy to connect to a call and even though it said 3G could hardly ever connect to broadband. Kept getting irritating popup telling me it could not connect to #777. The replacement they sent is working great here in Ft Wayne. I will update when I get back out on the road and see how it does roaming. I suspect a few may have just been defective since everything about this new unit is better.
As a side note, if anyone knows which registry key can get rid of those stupid popups, I would be grateful since I can't seem to find directions anywhere. I really don't need constant reminders after I hit dismiss the 1st time.

i've been having horrible battery life as well - and received the #777 problem as well yesterday. i thought it was a network issue or some software that caused the problem. i guess it isn't, though it seems to be working fine now? anybody else see this error?
i'm coming from AT&T so it's hard to get worse reception than that.. will see if it is as good as my last verizon phone however.

Related

Rom that fixes Edge/3g mistake?

I did search and I was sure there'd be a thread on this, but I frankly couldn't figure out what to seach for and got no hits. My Tilt makes the mistake of showing an "E" for Edge instead of 3G sometimes. My data rates seem to indicate that this is not just an icon mistake but an actual problem with the radio (though I am still not sure about this). This is all the more strange because, where I live, the telcos skipped edge and deployed HSDPA directly so I have no idea where this phone is getting an edge signal from. I have my Tilt next to a N95 and the N95 is showing 3g and getting faster transfer rates.
So my question is, which of the roms (if any) will fix this? Thanks!
I've had similar problems on my Tilt with every rom I've tried so far. The download speeds vary wildly, and the icon constantly changes between E, 3G, and H. Sometimes it changes every couple of seconds, even when standing still, in a typically good connection area. My GPS connection has similar problems. It's constantly jumping between various satellites, and never seems to hang on to the same one for more than a second.
I really hope a radio upgrade fixes these problems!
Thanks for the reply! That is too bad . Guess I will be sitting tight for an update .
Did you guys call AT&T about this? If they don't know they won't bother trying to fix it...
My Tilt stays on 3G or E, which ever I choose, very solidly. It might be just your area is a little weak on signal, which is a fix done at the towers at your location. So, you'll need to let AT&T know.
I don't know if this is reLated. I do not have 3G in my area but only EDGE. However I find my TyTn II uploading and downloading data at only half the rates to what my HTC Touch can manage. While my TyTn gives me around 100kbs the Touch can manage 200+kbs. I have tested repeatedly by swapping SIMs between the two. Could this be a radio problem?? Can I bank my hopes on a future ROM upgrade??
same issue here. I had to reboot few times and hope for the best. I was in San Jose ( EMC / Yahoo Campus) and was getting EDGE but I rebotted the device few times and it finally picked up 3G.
Been using this rom for a few hours now: http://forum.xda-developers.com/showthread.php?t=341886, and is seems to have fixed my problem. You should give it a try.
BTW, I got a Tilt as a gift but I have never had AT&T service. I am still puzzled as to where the old ROM was finding an Edge signal, as my carrier confirmed they never implemented Edge, just straight from GPRS to HSDPA.

Cant surf in EVDO only 1X why?

I just got my Sprint HTC Touch Pro yesterday and to my surprise I can only navigate in 1x and not EVDO but since Im usually always in a EVDO area I can barely surf the net. I called Sprint Techs on 3 ocasions and they couldnt figure it out. Can anyone help me out?
Could be a provisioning issue. First day i got mine, for 6 hrs data didn't work right so i called in and specifically asked them to re-provision the account.
Ask for Vision technical support when you call C.S next time.
ive called them 3 times for 30 minutes each time with no luck. ive reset the device 2 times. i actually got an advance software tech and we did everything with no response. i know Diamonds are having an issue like this also
I am having the same problem as you I think, normally an always EVDO network however now it seems almost always will only be working on 1x with EVDO failing. I am curious if you have the same power issues as me too, try using activesync (if you have an exchange server) or something to keep the data connection open for say an hour. See if your device gets really hot and have super fast battery drain.
I am not sure why this happens but if you also have rapid battery drain then I would say there is definately something wrong with our devices causing them to only really work most of the time on 1x (sometimes I can connect on EVDO but generally the connection breaks or fails shortly after becoming active).
My thread is at: http://forum.xda-developers.com/showthread.php?p=2849500
raydog100 said:
I just got my Sprint HTC Touch Pro yesterday and to my surprise I can only navigate in 1x and not EVDO but since Im usually always in a EVDO area I can barely surf the net. I called Sprint Techs on 3 ocasions and they couldnt figure it out. Can anyone help me out?
Click to expand...
Click to collapse
In General, when unable to surf EVDO all you need to do is a PRL update - soft reset - then your problem should be solved.
aerra said:
I am having the same problem as you I think, normally an always EVDO network however now it seems almost always will only be working on 1x with EVDO failing. I am curious if you have the same power issues as me too, try using activesync (if you have an exchange server) or something to keep the data connection open for say an hour. See if your device gets really hot and have super fast battery drain.
I am not sure why this happens but if you also have rapid battery drain then I would say there is definately something wrong with our devices causing them to only really work most of the time on 1x (sometimes I can connect on EVDO but generally the connection breaks or fails shortly after becoming active).
My thread is at: http://forum.xda-developers.com/showthread.php?p=2849500
Click to expand...
Click to collapse
Well after a night and a day here's the answer to my problem. It seems there's a programming issue with both diamond and touch pro in the Puerto Rico Sprint Network. This causes these issues: Even when it says EVDO our phones are not connected to the network fully, so you can't surf and even phone calls don't come thrue the majority of the times. Since the phone internally keeps trying to connect to the network it causes the battery to drain at a rapid pace and therefore making it very hot. They are working on this issue and was told a patch should be comming out a.s.a.p. I was offered a full refund but I decided to keep my TP and just swap esn's and keep using my mogul 6800 until this is resolved. If you are in the PR Sprint Network be advised your Diamonds and Touch Pro's will not funcion correctly unless your in a 1X all the time or in roaming.. Hope this gets fixed sooon.
raydog100 said:
Well after a night and a day here's the answer to my problem. It seems there's a programming issue with both diamond and touch pro in the Puerto Rico Sprint Network. This causes these issues: Even when it says EVDO our phones are not connected to the network fully, so you can't surf and even phone calls don't come thrue the majority of the times. Since the phone internally keeps trying to connect to the network it causes the battery to drain at a rapid pace and therefore making it very hot. They are working on this issue and was told a patch should be comming out a.s.a.p. I was offered a full refund but I decided to keep my TP and just swap esn's and keep using my mogul 6800 until this is resolved. If you are in the PR Sprint Network be advised your Diamonds and Touch Pro's will not funcion correctly unless your in a 1X all the time or in roaming.. Hope this gets fixed sooon.
Click to expand...
Click to collapse
I agree the rapid trying to connect to EVDO is the cause, however as I am not in Puerto Rico ( rather a standard sprint area which has fine EVDO coverage) .
I am having the same issues. Only works 1x, it tries EvDO for a bit and it switches to 1x then it connects, very slow and dissapointing.
Makes me want to switch to Verizon, I never had problems with their EvDO network. As a matter of fact, my CarPC has a Verizon card 100% working all the time. And faster too.... Too sad for Sprint. I wouldn't have paid $300 for this Touch Pro if I knew I was going to have problems... I had a regular Touch and it always worked EvDO in the 900k once in a blue moon I would hit 1mb.
I have a regular HTC Touch and I fixed the problem by upgrading the radio. I am thinking Sprint needs to update their end to reflect the radio version the phone has, maybe that fixes it?

Erratic data

I'm temporary assigned to Cheyenne, WY and just got my Charge since my DroidX bit the dust. Can't wait to get back to Orlando which is covered in LTE but in the meantime I'm stuck on 3G.
My issue is that my data icon keeps going to 3G with a little D underneath it which means i have no data feed and when I do something that requires data, like the market, it doesn't always kick back in right away, which causes some apps not to work.
Has anybody else experienced this issue or am I just on a crappy tower? I did upgrade to ED2 in hopes that that would fix it.
Sent from my Droid Charge using Tapatalk
Same issue - different state
Mods sorry I double posted. Please take down my similar thread. Here is what I posted.
I have a Thunderbolt and really enjoy 95% of how it works - except of course the battery life. So in an effort to retain the function of the Thunderbolt and improve battery life I picked up a Droid Charge. The screen is FANTASTIC and it runs almost as fast as the Bolt.
Here comes the big BUT!! But the data connection falls off a lot and I have to do a reset to get the 3g data connection back. There are some of other smaller things but the big BUT makes the Charge unusable for me.
Anyone a quick fix to this issue?
I am surprised this issue hasn't been reported more widely.
Experience tells me that Sammy ROM fixes are sssllloooww to come along.
So unless there is something I am missing - back goes the Sammy.
Also another quick question - anyone get Skype to work?
Thanks
I am having a bunch of connection issues as well. It seems like the 3g connection is spotty and handing off from 4g to 3g is worse. To make matters worse, if I am transferring anything when the issue occurs the transfer is toast and the app needs to be killed before it behaves again.
As for Skype, the one in the marker works (the non VZ one) so far. Haven't tested voice, but VZ ver wouldn't even run.
I have had the same problem with my thunderbolt so I returned it and got the charge and haven't had as much of a data problem and the battery life is so much better than the bolt.
No data issues here. But there also isn't LTE offered in the area so I guess I wouldn't be experiencing 4g/3g swapping ever...
In fact, I'm actually experiencing much better connectivity (wifi, 3g, gps, voice) than I was on my Fascinate.
No 3G here either but still erratic
Just to clarify, 4g is not available in my primary area. My phone has a good solid lock on a good solid signal then BOOM no more data.
Given what some of the others have said - it sounds hardware related.
Probable best to just take it back.
Yup, shoddy 3G
I'm having issues with sporadic 3G connectivity as well. Previously, I owned a Droid Eris and never had any issues with 3G in my area leading me to believe it's a problem with the Charge. I don't live in a 4G area so there is no interference there. I'll be mid-app and boom, it drops for about 2 minutes or until I toggle the data switch off/on.
Glad I'm not the only one, but still very annoying.
Aside from my few hardware/design complaints of the Charge, THIS issue is by far the worst that directly affects the user experience.
Samsung, are you reading this thread? Please help us!
I'm having the same issue. I was about to call verizon to make sure there were no outages. Places I normally have no issue maintaining 3g coverage I'm dropping down to 1X.
i had the same problem, i went to verizon and they reactivated my phone and now my phone works great with no problems. go to verizon and tell them to reactivate your phone, they may also give u a new sim card too.
Went to Verizon
Yep - went to Verizon also. Left the Charge there. We'll see where it goes but for now too many negatives. As I said earlier, I really like the Sammy screens started with the Fascinate. I just don't feel like waiting around for the slow train that Sammy/Verizon always seem to be on for fixes. Hopefully I am wrong soon but for now I am right.
modestmartin said:
I'm having issues with sporadic 3G connectivity as well. Previously, I owned a Droid Eris and never had any issues with 3G in my area leading me to believe it's a problem with the Charge. I don't live in a 4G area so there is no interference there. I'll be mid-app and boom, it drops for about 2 minutes or until I toggle the data switch off/on.
Glad I'm not the only one, but still very annoying.
Aside from my few hardware/design complaints of the Charge, THIS issue is by far the worst that directly affects the user experience.
Samsung, are you reading this thread? Please help us!
Click to expand...
Click to collapse
It's a network and/or modem firmware issue - the Thunderbolt is plagued with the EXACT same problems.
Glitch4583 said:
I'm temporary assigned to Cheyenne, WY and just got my Charge since my DroidX bit the dust. Can't wait to get back to Orlando which is covered in LTE but in the meantime I'm stuck on 3G.
My issue is that my data icon keeps going to 3G with a little D underneath it which means i have no data feed and when I do something that requires data, like the market, it doesn't always kick back in right away, which causes some apps not to work.
Has anybody else experienced this issue or am I just on a crappy tower? I did upgrade to ED2 in hopes that that would fix it.
Sent from my Droid Charge using Tapatalk
Click to expand...
Click to collapse
OT F.E. Warren? My Cousin was stationed there, he was a guard at the Minuteman III ICBM Silo's and Launch Facilities, are you on the base or at the Missile's? I hope the deployment goes well! OT
Back on Topic, I noticed that little D underneath the 3G today and thought "what the?" lol. It was only there for a few seconds, so I dismissed it, I'll keep a watch on it though and report back any data issues.
I'm on base thank Jebus, I work behind a desk in the Communications SQ. As for the D, I went into vzw and they say claim it's normal. Personally I think it has something to do with the bad infrastructure we have in Wyoming, causing major power drain issues on my phone.
Sent from my Droid Charge using Tapatalk
My wife's droid charge is having very bad issues with the 3g dropping and never coming back. Were in el paso, TX.
Same issue here in Orlando. 4G to 3G drops data...very annoying....wife is ready to return for iPhone4. Help please! Don't want fruit in house.
Having the same problem in Alabama, don't have 3G yet and yet I get the D and then 1X and it completely drops out. Last night I lost data completely and wouldn't come back up even after I rebooted the phone. I wasn't sure if this was due to the battery being about < 5% (I was trying to kill it) or what. About to boot my phone back up and see how it does. I had just switched WiFi off in my apt. and never got the 3G data stream.
I have it set to CDMA only since there is no 4G in my area right now, don't know if that really helps or hurts the situation though.
I actually thought the D meant that something about the stream being dormant because I do get it a lot of times but when I refresh facebook or something, 3G immediately comes back up.
Glitch4583 said:
I'm on base thank Jebus, I work behind a desk in the Communications SQ.
Click to expand...
Click to collapse
Lol Right on Being out at the Missile Silo's and Launch Facilities is a lonely job, a VERY essential job of course, to keep the peace, but lonely nevertheless
How is your data doing lately, any better?
It's not getting any better but I talked to tech support and they said it's a known issue. Guess there'll be an ED3 soon.
Sent from my Droid Charge using Tapatalk
ShotgunSam said:
Having the same problem in Alabama, don't have 3G yet and yet I get the D and then 1X and it completely drops out. Last night I lost data completely and wouldn't come back up even after I rebooted the phone. I wasn't sure if this was due to the battery being about < 5% (I was trying to kill it) or what. About to boot my phone back up and see how it does. I had just switched WiFi off in my apt. and never got the 3G data stream.
I have it set to CDMA only since there is no 4G in my area right now, don't know if that really helps or hurts the situation though.
I actually thought the D meant that something about the stream being dormant because I do get it a lot of times but when I refresh facebook or something, 3G immediately comes back up.
Click to expand...
Click to collapse
I am also having the same issue here in Portland OR since I got the Charge since 5/16. Today, I had GPS issues when I was Google navigation. It could not get a satellite lock. I tried people has suggested did not work but doing a factory reset worked. I still have the same data issues.
Glitch4583 said:
It's not getting any better but I talked to tech support and they said it's a known issue. Guess there'll be an ED3 soon.
Sent from my Droid Charge using Tapatalk
Click to expand...
Click to collapse
I hope so. I would really like to keep the Droid Charge.

4G lit up but no internet?

So inside my apartment I can make calls, but no internet. There's definitely some static and the person on a land line on the other end said every now and then the call wasn't clear. Literally outside my apartment I get 25Mbps 4G LTE speeds. Weird. I guess my apartment is super insulated? LOL no, it's California the walls are paper thin. What gives?
My wife's iPhone on AT&T works fine inside apparently. My EVO on Sprint works really well.
I don't know if there's any special setting or number to dial to acquire different radio towers...I don't know. But here's the most troubling of all. Why does my 4G (and sometimes 4G LTE) icon light up when I don't have internet?
It tries to connect and all but it's spotty and just fails. I literally can't use internet inside my apartment unless it's on WiFi of course...Yet my wife's iPhone on AT&T can and so can my EVO on Sprint.
I will be testing all around my neighborhood and the San Francisco area...But I keep on Sprint for not having LTE...But if I can't even use the damn phone on AT&T consistently I guess slower speed is better than no speed.
Anyone else with this issue? I'm curious since it's a new phone, new radio, etc. Is it known to have issues indoors?
this sounds similar to some of the problems others are pointing out in all those threads complaining about wi-fi. various fixes being offered. also at least one person had said htc is aware of the problem and claiming there will be a fix by the end of may. you may want to check the other threads.
Mobile data on in settings??
Sent from my HTC One X using xda premium
Yes it's on. It's just really bad inside my apartment and even on my porch (bad as in doesn't work and I have to use WiFi)...I thought maybe some sort of dead zone but again my wife gets signal with her iPhone. I hope it is something that gets fixed. If I can get this amazing 4G in my apt as well as down the block, I'll be a very happy camper.
If I can't use my phone in my apt ill be uh well I might be going back to sprint
Sent from my HTC One X using XDA
tom_m said:
Yes it's on. It's just really bad inside my apartment and even on my porch (bad as in doesn't work and I have to use WiFi)...I thought maybe some sort of dead zone but again my wife gets signal with her iPhone. I hope it is something that gets fixed. If I can get this amazing 4G in my apt as well as down the block, I'll be a very happy camper.
If I can't use my phone in my apt ill be uh well I might be going back to sprint
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
call att and see whats up. Something isnt right.
I was with sprint, good thing i left. I have used more data in 2-3 days than i did with sprint in a month. Lol
Yea I would call AT&T. I think your phone may have a bad 4G chip. I had to send a phone back for every 4G issue in the book.
I just wish AT&T LTE was 25+mbs were I live.
I'm on 4G now inside. I didn't move the phone at all. It was on WiFi and after turning it off on then off a few times the 4G picked up. I see it now as HSPA+ and sometimes it bounces to LTE. But it seems to be working...at least long enough to post this message which is an improvement...
Sent from my HTC One X using XDA
Walked around ny apt. Into the room I had no signal in before for sure... Seems ok. Bars dropped to one but now back in bed I have 3.
Also tested GPS directions today for fun and every few blocks it would lose GPS signal.
Never had such issues on Sprint and I'm not in the boonies...I'm in silicon valley of all places lol.
I don't know...how can you test for bad 4G chip? How can you test signal strength and what do I tell AT&T and what can they do for me? Or will they just say I'm unfortunately in a bad area?
Sent from my HTC One X using XDA
just a comment. i have not had your problem, but i've been following these threads wondering if the problem will eventually turn up for me. i've placed the widgets for mobile and wifi on one of my screens so i can access these easily. turning on mobile while wifi is on does not appear to overrride wifi, but turning wifi on while mobile is on appears to override mobile, as the 3g/h signal for at&t disappears. i'm doing this from home, so i don't know if it works the same way upon leaving home, but maybe... i should also add that i'm on an int'l one x using at&t prepaid.
Played with it some more. Here's how it works. When on WiFi it uses WiFi like it should and doesn't use 4G/mobile network.
The icon for 4G is lit. However, I looked under settings this time more carefully. It says disconnected underneath. If I turn off WiFi it attempts to connect to mobile network but fails. Endless loop.
I turned off everything. Turned on airplane mode. Turned off airplane mode (black box notification pops up with "preparing SIM card" and goes away). The mobile network connects now.
Right now my signal icon seems to switch back and forth from no bars with an X to 2 with 4G and LTE lit. I can't post this message when there are zero bars, so the icon I guess is now accurate. I'm not moving, I don't know why reception would be bad or off/on....can any other electronics cause well known interference?
But at least I could connect. I'm not sure if it was luck or if turning on airplane mode made it easier to reset itself.
Sent from my HTC One X using XDA
I know my speekers at home seem to cause some interference, but the phone win's so then all you hear is a crap load of buzzing.
How I would test for this is to go to a AT&T store and do a "vs" on # bars/holding bars and the DBM rating under "about phone">"status".
If they are both the same then you may need to call AT&T about this. (I hope you don't have to call them 10 times like I did with the big red.)
Tried turning off my speakers here...Still bad. I mean the speedtest won't even complete. I'm stuck on the upload, the download was .74Mbps... 185ms ping. The signal isn't consistent. It says LTE then it goes away. I'm just bouncing around between HSPA, LTE, and nothing at all. Despite the phone not moving...This thing just can't stop hunting for a network.
Under the battery use, clicking on the graph expands it and shows the "mobile network signal" and the bar is 90% or more all yellow and some gaps of nothing even. Some slivers of red.
EVERYTHING else about the phone is amazing...It's just behaving as if I was in the middle of no where or something, but I'm in a small city.
I now know why my friend is ditching AT&T for Sprint I guess...But I'm screwed there too, no LTE and ugly phone design. It's like the HTC One is just some giant tease. A mythical Unicorn. Magic dragon. I just keep chasing it, but I don't think I'm ever gonna catch it
sprint is going to have its version of the one x - the updated evo, i believe, due out this month.
but you should just take your phone back to at&t. others have done so and gotten replacements.
So does it act like this:https://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel&list=UL
If so, you likely have a bad phone.
so it's a thing? like i can just roll in and be like "i think this phone is broken..." and i'll get a new one? and it's common?
okie dokie. i'll go do it tomorrow.
my internet is kinda like that video. slow and connection is lost.
BUT i have seen it really fast on the speedtest.net app.
on a side note, i did a factory reset and since (just about an hour now) i have not yet seen the constant connect/disconnect issues that i did before.
so it's pretty slow inside my apartment but it's at least consistent. outside it was fast on the LTE. 15Mbps down on the speedtest.net app. again the connection did not drop.
so i can deal with a little slow inside... in the bathroom the densest part of my apartment it was down to 1 bar but still, the mobile network was connected and despite it taking foooooreever to download an app, the play store at least did not fail on the download.
so better, but not perfect.
trying the speed test right now, it failed. thing says 4g lte up top too...why it would fail when the thing says it has signal, i just don't know.
can a phone be broken in this manner? intermittently work? i would say then at that rate its the area. bad signal in the area. ...and if i went into the store and said i want a new phone, i feel as if though they would just say it's the area you're in and the phone is fine... but how is it bad signal when it says LTE on there? and when every other device (a phone on Sprint and my wife's iPad and iPhone on AT&T) work fine? i can't imagine it's a bad area or apt. insulation. but how can the phone be bad if it works "some" of the time?
anyway. i guess i'll go see if i can trade it in.
Mobile network turning on and disconnected with 3 bars 4G LTE
I experienced the same problem after using HTC One X for the first day. I was able to get almost 30 M download and 26 M upload in my house on May 6th but lost the connection to mobile network on May 7th at the same location. When I turn off Wi-Fi, phone tried to connect to mobile network but went into the loop of turning on,disconnect while mobile network button is on. I went through 3 AT&T tech service even got a new sim and did factory reset but the problem just won't go away. The last AT&T tech service told me it is a defected device which I really don't agree. I think it is more an issue with HTC One X working with AT&T 4G LTE. I hope HTC & AT&T can solve this problem soon.

Data dropping

My phone has dropped data randomly two times this morning. I could only get it back by doing a switch to airplane mode. Anyone else with this problem? Is this a phone issue that I need to get a new one?
Sent from my HTC One X
Mine has dropped several times. when coming to and from work. It seems to always happen when it connects to wifi. when i leave work and its wifi, i lose all signal entirely.
I don't use wifi though that's the thing. I called ATT and they said it may need a new simcard......which this was. So I swung by and got one and the lady at the store said that my phone may be going bad! LOL wow I love how they train their people.
YES. Most definitely, this is the same problem I'm experiencing. I had another thread posted about how the 4G icon was lit but there was no signal. The icon now seems to be a little more accurate...But still.
At home I switch on WiFi so I don't run up my data but if I look at the settings for mobile network the status underneath in gray text keeps showing that it connects and disconnects. Endlessly. The phone isn't moving. My wife has signal on her iPad and iPhone (I know those are 3G).
I have to turn on airplane mode and then off...Then mobile network on and it seems to help a little. However it's still super spotty.
This is pretty much only indoors but I don't know. I'm going to go around town and try it out. On their coverage map I'm in a big zone of LTE coverage. Outside I have seen 30Mbps on LTE using speedtest.net app. So I don't know. I thought it was very odd given the houses here in CA don't exactly have super thick insulation and every other cell phone (Sprint, my wife's on AT&T, etc.) seem to be AOK. It's just this new One X that just can't stay connected to the 4G.
Going under settings > about > network ...
I see my signal strength....some readings are...
-109 dBm 4 asu
-101 dBm 6 asu
-107 dBm 2 asu
I have no idea what values I should be seeing - what is considered good?
Mobile network type says HSPA. Service state says in service. Icon up top is 4G with one bar. If I turn off WiFi I could not load a web page or anything. That's what annoys me. I usually see like 2 bars and that's fine...But if I see the damn bars and the 4G icon....I sure as hell expect the data to work, even if a little slower.
It's just SUPER flaky. Again outside seems to help but to be honest I haven't sat and watched it. For all I know it could be connecting and disconnecting over and over outside as well but just have a stronger connection when it is actually "on."
I'm annoyed and speechless. I'm not in the boonies. I've never experienced anything like this before. I'm actually at my desk in front of a window. Uh...WTF?
Just picked up lunch and watched the data while on the trip.
This phone is unusable. It's gotta go back. Well, I guess it's welcome back Sprint. Sooooo disappointed.
All I got was HSPA. The only time I get LTE and those fast 30Mbps down is at night time. AT&T is such a joke and their network is NOT ready for this phone.
I'm in Palo Alto, CA. It's not the middle of no where. This is embarrassing. Either that or somehow I have a defective phone or SIM card or something I have no clue here...It's really really bad and I'm obviously not the only one.
3 days and it's been horrible, the only reason why I didn't notice sooner is because I've been using the phone on WiFi most the time.
tom_m said:
Just picked up lunch and watched the data while on the trip.
This phone is unusable. It's gotta go back. Well, I guess it's welcome back Sprint. Sooooo disappointed.
All I got was HSPA. The only time I get LTE and those fast 30Mbps down is at night time. AT&T is such a joke and their network is NOT ready for this phone.
I'm in Palo Alto, CA. It's not the middle of no where. This is embarrassing. Either that or somehow I have a defective phone or SIM card or something I have no clue here...It's really really bad and I'm obviously not the only one.
3 days and it's been horrible, the only reason why I didn't notice sooner is because I've been using the phone on WiFi most the time.
Click to expand...
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how fast is the HSPA you're getting?
1-3.56Mbps down and 0.04-1.03Mbps up.
Out on the street downtown.
Best I've ever had was at night on LTE 30Mbps down and like 17Mbps up.
All to the same test server. Trying servers several states away it varied, sometimes I'd even see 20Mbps down to a far away server.
Again this is all WHEN I'm actually connected to the data network.
The thing just can't hold a connection. Constantly dropped.
edit-- ok so right now same time of day, servers, etc. Sprint's 3G is a little slower, but at least I'm not getting dropped.
and on a side note, i got a REALLY helpful lvl1 tech support lady on the phone. much better experience than i thought. there was an issue in the area before. but basically i'm going to give it another shot. if no good tomorrow, swap for a new phone. they'll call me back friday and we'll see... crossing my fingers.
Any update on this? I've got a new One X and work night shifts twice a week. I've notived tonight that the data drops when the phone is idle and obviously nothing pushes.
There's got to be a way of turning this off. I can see why HTC would call it a feature, but there has to be a flag or a switch somewhere....

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