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Hi...to some of the more experienced hands out there. I have a problem with Microsoft Active sync 4.5.
I introduced new categories for my contacts in Outlook 2007. these copied fine, but what happens is...i get an error message saying synchronization cannot be completed. at this time, when i sync using the active sync application on my vox, it works and synchronises fine....all this after i disabled advanced network functionality.
the above process takes nearly 10mins! that too, after i manually press the sync button on my mobile! is there any way to solve this problem?
also, i wish to know if there is anyway one can add more fields to the phones contact book. i added and entered data in new fields in outlook 2007, but this wasnt transmitted to my mobile.......we have useless entries like pager, radio ( what the hell is that!! ) and so on, but not a single place where one can enter an extra mobile no. for instance!!!
can any one help? tried a lot of fora, but no one seems to have any proper solution for this one!
a new challenge for xda developers forum! thanx in advance, its maddening doing this sync manually every bloody time!
Try deleting the device from activesync while device is disconnected and then adding it again by reconnecting.
Tried but no result!
thank u but i tried all the obvious solutions.....else i wouldnt have started this post. all this works only with advanced network functionality off, mind u, and it takes ages!
rghai6 said:
Try deleting the device from activesync while device is disconnected and then adding it again by reconnecting.
Click to expand...
Click to collapse
Get rid of ActiveSync ASAP else you will regret
getting rid of active sync is fine, but the alternate solution? how else do i sync all my info? do u have any good programs for that? can u upload here
Heya, This is my first winmo device (HTC Raphael [aka HTC Fuze for At&T]) ever and I'm having an abominably annoying time with active sync for wm6.1
every once in a while when I plug my phone in for syncing, I get this error that says:
Result:
There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync.
Support Code: 0x80883001
Last synchronized:
Today 11:49 PM
Last attempt:
Today 11:49 PM
I don't know what in the hell is wrong with active sync, but I do know that everytime it does this re-synchronization, I end up having to re-add all my contacts on the People tab on my TF3D interface AND I lose all the custom ring tone assignments for everyone. Is there a way I can make this stop. It's obscenely annoying and I hate active sync with a passion of a million burning suns.
help please?
The only times I've seen this message or a similar one, is when I try to sync with my laptop when I travel and it has a different time than my phone. For example, my laptop is one hour behind the phone time or the other way arround. Fixing the time settings has solved this for me in the past. Though I don't know how would this impact your contacts...
PS,
I hate it too...
The odd thing is, it happens very randomly and I have no idea why the change is there and why it screws with tf3d's favorite ppl tab and assigned ringtones, but it's annoying as all hell.
do you sync outlook calendar items?
I believe I do. I'll try changing something on the computer then sync it and see if the message comes up. otherwise I'll do the opposite and see if that's the issue.
I found out that after adding an event into my calendar via the fuze, active sync will display the above mentioned message and proceed to erase all my contacts in the "People" tab as well as all ringtones associated to all the callers on my contact list.
Help please?
Who do I have to make love to here to get some help?
p.s I'm a very kinky person irl
lol. we're trying to help everyone...
alright, which operating system are you using?
(are you female?)
I'm using Windows Vista
(I can be any gender you like, I don't do S&M though)XD
HELLO
HELLo
HELlo
HEllo
Hello
hello
Here is some more info for you. Says something creating outlook subfolders on the desktop w/o syncing first. Anyway, seems like this is the problem you are describing.
http://social.microsoft.com/Forums/.../thread/161c69c7-eba5-4909-8b2d-0212b5309c41/
I was actually browsing that exact thread. The problem is that I haven't made any folders under outlook. The only thing I did was to add an event into the calendar. Suppose I have an appointment next week say, Monday February 2nd. I go to my fuze and set the appointment via the calenda soft tab. From there, I later sync the fuze to my computer (Vista) and then the error message comes up.
Any attempts to delete the partnership and then recreate a new one will simply just erase all the people I have under the "Peoples" tab on my TF3d Interface. I'd also like to note that all the ringtones that I have assigned for specific contacts also get erased.
honestly, i can't think of anything...
I'd hard reset if i were you
and if you're using vista, you should try to use WMDC 6.1 instead of activesync
WMDC? is it an alternative to syncing?
Sorry, This is indeed my first windows mobile phone so I have very little grasp on various WM softwares and such.
That microsoft forum thread mentions some suggestions to compact your Outlook pst file and check it for errors. If you are syncing to an Outlook pst file, then I would disable the cache mode option in Outlook, make a backup of the pst file, check it for error / repair and compact it to see if that helps.
hihi...lol
i have this error...
win2k
officexp
htc touch diamond2
:-(
If it was my type of problem as in everything gets wiped out and replaced back in (therefore screwing up the tf3d peoples tab.. then I found the answer..
when sync your phone, you are asked what to do if there are conflicts. I misread it and chose replace on device... It should be replace on desktop. Basically I told it that if there was a conflict, to replace everything on my device rather than on my desktop.. now that I changed that, i haven't had that problem.. at all.
''repllog.exe''error
hi guys,
i m facing the problem when i connect mobile via sync it shows error
''can not exute repllog.exe''
plz help me.
thx.
Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason
Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason
btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.
My problem is very similar to the one described here, However I don't want to fix it, I just want to TRY and retrieve my contacts!!!!
I am looking for the contact data files in WM 6.1 (in other words, the outlook data files that are probably hidden).
Backstory: The resident idiot here (ME) neglected to sync his phone and back things up for, oh, about 3 months. (yes, you know what comes next, and I fully deserve it!).
The phone has now stopped working... Specifically, the Phone application, contacts application, and calendar application. The rest of WM is working fine, except that there is something causing it to run sluggish. AND the phone will not sync. It will connect, but it refuses to sync. Nothing was done to cause this failure, other than waking up one morning.
SOMETHING is corrupted, but I don't think its the actual data file (logic for that is below), SO before I hit the hard reset.... I thought I might try to back it up manually..... what do I have to lose?
A few more specifics:
1. Samsung i770 running WM 6.1 (but I think more of a WM specific issue than a i770 issue). Activesync 4.5 will connect, but it will not sync contacts.
2. When the phone booted for the first 20 or so times after the problem appeared, an error message would across the screen as soon as the desktop was loaded, but far too fast to make out any of the words.
3. Trying to load contacts, calendar, or the phone application produces absolutely no result. No error message, to hung process, nothing.
4. The messaging application works fine, BUT any attempt to load a contact from within fails. Again, no error message, just... nothing happens, it's like you never clicked it....
5. The radio antenna in the top bar says that it has no service.
6. NOW the error message is no longer flashing by the screen when you boot the phone, but all other symptoms remain.
7. Despite the fact that the radio icon and status indicator claims there is no signal, I can send and receive text messages (I just have to enter the number manually).
8. Once, very recently, without doing anything, an error message appeared and STAYED on the screen. Shape of the text looks about right for the message that previously has been flashing by on the screen, I think they are one in the same.
"Shortcut Target"
"error opening the shortcut or locating the target filename."
ANY THOUGHTS? Primarily I'm looking for the contacts data file (I don't care about the calendar, but its probably in the same spot) to TRY back it up before I hard reset the phone.... BUT if anyone has any ideas about a cause or temporary fix to the problems, I'm all ears!!!!!!
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
johncmolyneux said:
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
Click to expand...
Click to collapse
Indeed it was worth a try. Connected via Wifi to install (can't use data plan, that requires "dialing" an internet connection, which must use the phone app).
Synced documents, txt messages, photos, and then said "Synchonization Successful". WOOHOO! all done.... OR NOT! checked online, NO contacts information. No Calendar information. Apparently MyPhone takes the stance of "if it won't work, just ignore it and report success".
Thanks, A very good thing to try, but no go
Unfortunately, I can think of a number of different ways that WM could be programed, each pointing to a different culprit for the problem. If it's straight DB access for each program, then the only conclusion is that the DB is knackered. But if there's a some kind of access control program that handles those things, maybe its just the program that's no good (hence the message that it couldn't load the target shortcut when the phone boots up).
Anyone have any ideas where to find the DB itself? I can always try the traditional (and very bad idea) of a file swap.....
Looks like this mystery will go unsolved... last chance to figure out where to find the contacts db file is. I'll probably be wiping it tomorrow, can't live without the phone much longer. Thanks for the suggestions so far!
Search for PIMBackup, that will enable you to save all your PIM related stuff and then restore it once you have a working device.
Edit
Forgot to say this doesn't require you to install anything, just save the EXE to your memory card and then use File Manager to run it on the PPC.
"Connecting to outlook...."
"Could not connect to Outlook."
Beautiful suggestion, I really thought I had the answer there... Thank you!
Seems to be that poutlook.exe is knackered, but that really would not explain why the Phone (cprog.exe) won't load...
PIM Backup log history is mostly what could be expected:
appointments failed - cant connect to outlook
call logs worked
contacts failed - cant connect to outlook
messages worked - "connected to outlook" (but thats a different db and a different connection app, tmail.exe)
speed dials worked
tasks failed - cant connect to outlook
So it comes down to this: PIM.vol is knackered, OR poutlook.exe is dead, and I'm not sure which. Anyone have WM 6.1 and feel like emailing me a copy of poutlook.exe? (powderkeg500 ~a~t~ gmail ^d0t^ com !)... I'm sure the versions may be a bit different... but *shrug* maybe it will work?.....
Does anyone know if I can simply copy PIM.vol to my computer, reload the device, and then copy PIM.vol back to the phone? If the answer is absolutely yes, then I can simply try that. But if the answer is no... I could be shooting myself in the foot
i think copying PIM.vol off and then back on might work, but i seem to recall it may require Total Commnader to get it back on as it's locked by the OS on startup - deemed a system level file i think.
i remember doing this once myself but can't remember that far back now.
Sorry for not sounding more positive. You might like to look at alol.net.br as they offer a free Exchange acount you access OTA and so your contacts would always be backed up in future.
Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.
Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.
Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
bmazloum said:
All the links that I had made (Live + Facebook contact) were unlinked.
Click to expand...
Click to collapse
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...
Cmon MS, hotmail must be stable like rock or user will have this problem again
HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
i also encountered this waking up this morning.
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
Oscardog777 said:
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
Click to expand...
Click to collapse
I have the phone over a month and not having this problem so far until yesterday... So I dont think it is the SD Card problem...
/I have a HD7
About 2 minutes after my first post I noticed that this exact problem had happened to me (my gf had called, and in the call history it simply listed her number and not her name). I remembered that last night while configuring my email settings, under my windows live account it said "not synced" or something like that. Naturally, I did a long press and hit "sync." When it synced, it must have for some reason set everything back to default. This was probably the cause of my problem; I agree it must be some sort of Hotmail/Windows Live sync issue.
Happened to me too, 4x already. My Samsung Focus Windows Live contact becomes unlinked with my previously linked facebook contacts everytime i will sync in hotmail tile. I am annoyed as I have to linked my facebook contact with windows live contacts everytime. Do you have any idea why is this so?
Could someone send this feedback to MS?... Cause my English is not good enough...
I'm on the Omnia 7, bought it especially not to have microSD problems. And seeing how it all happened in this past day, it's gotta be a Windows Live problem. Unless we all installed the same person
It's kinda freaky, Microsoft being in total control, they could just brick all our phones overnight while we sleep.
Throw my hat in the ring too...all contacts in calls list appear as phone number and all contacts/facebook links unlinked. Not too big of a deal but kinda weird.
Happened to me too over the weekend. HD7 with original SD card. Lost my contact tiles from my start screen, lost all links between contacts and facebook friends where the names weren't the same.
If this happens again I'm going to change all my contact names to match the facebook names so they match themselves up, because doing it manually is a pain.
Casey_boy said:
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Click to expand...
Click to collapse
I had exactly the same problem for the first time yesterday. Weird.
Add me to the list. Also emails I deleted on my Hotmail inbox are still showing up on the phone.