Related
My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!
Inbox does not download images by default in HTML emails.
You always have to click a link to download images.
Is there a way to download images by default?
Pagemakers said:
Inbox does not download images by default in HTML emails.
You always have to click a link to download images.
Is there a way to download images by default?
Click to expand...
Click to collapse
i have been wondering this too, it drives me crazy
Can anybody help?
come on. some clever person must know the reg tweak for this?
any luck with this?
if i am not mistaken HTML E-Mails is only supported
1. if you have "Push" set up through an exchange server
2. if your exchange server is running Server 2007
hope this helps
good luck
Nope. HTML email is supported with normal pop email. No exchange server required.
that is correct on your desktop, however on your mobile phone i am pretty sure you need WM6.0 & Server 2007 to make HTML e-mial work. theoretically it can work through a POP account but your hosting company needs to run server 2007 & you need to be running WM6.0
good luck
bigedmiami said:
that is correct on your desktop, however on your mobile phone i am pretty sure you need WM6.0 & Server 2007 to make HTML e-mial work. theoretically it can work through a POP account but your hosting company needs to run server 2007 & you need to be running WM6.0
good luck
Click to expand...
Click to collapse
i receive html email on my mobile phone, but the internet pictures do not automatically download...i have to manually do that...
that is the point of this post, the original poster is asking how to view HTML e-mails within the e-mail pane NOT to have to click a link to see them. to do this you need WM 6.0 & Server 2007
i will see if i can get access to an 07 exchance server and see if that works...
you need WM 6.0 also
Guys I am the original poster.
I do not use exchange - just a regular pop account.
When I download email, it downloads in HTML format: eg the email is in pretty colours and full of links etc and some images. However, sometimes a link appears that says "Click here to download images". After you click the link the images appear.
All I want to do is to enable all image downloads by default.
I am assuming it is a simple on/off toggle in the registry.
It is not a simple toggle and it cannot be implemented in WM5. In WM6, however, you can do this.
PhoenixAG said:
It is not a simple toggle and it cannot be implemented in WM5. In WM6, however, you can do this.
Click to expand...
Click to collapse
I am using WM6
HTML email is not part of WM5!
great we are all agreed now it is only WM 6.0, however i still contend your e-mail host/server needs to be running Server 2007. someone correct me if i am wrong?
thanks
bigedmiami said:
great we are all agreed now it is only WM 6.0, however i still contend your e-mail host/server needs to be running Server 2007. someone correct me if i am wrong?
thanks
Click to expand...
Click to collapse
No, Exchange is 100% not needed.
I don't use it and my received emails are HTML not plain text. I just need to click the link to download some images.
Not downloading the attachment is the default setting to save your bandwidth.
If you are using Exchange server, then you can change the active sync settings on your phone to download the full message instead of just the first 2kb.
If you are not using Exchange then I think you cannot change that but I don't know for sure since I am only using Exchange 2007.
UM
Just set the phone to download all messages and not just the first few kb. Problem is still there. There is a link that says "Internet Pictures Blocked". If you click it they download.
Pagemakers said:
Just set the phone to download all messages and not just the first few kb. Problem is still there. There is a link that says "Internet Pictures Blocked". If you click it they download.
Click to expand...
Click to collapse
Unless I am misinterpreting, the original post was asking how to download the pictures automatically.
IMAP from ANY provider (yahoo is GREAT for this, by the way) will allow picture viewing in your wm6 device. But WM6 does NOT display images by default. In addition, there is no way to chose a selection and download pictures embedded in email automatically.
However,
There MUST be a registry setting that will allow just that: download pictures automatically in html wm6 email.
Can someone find it?
i have gmail imap set up so that the phone grabs new emails every hour. So far it's working great, but I'm having trouble viewing emails that are forwarded to this gmail account from my other email accounts (I have them forwarded to gmail so I don't have to run around everywhere fetching them). Does anyone know what the problem is? This is getting rather frustrating, as I'd have to check m.gmail.com on opera instead in order to view those fwd mails. help would be much appreciated.
Not sure why it wouldn't work for you. I don't seem to have that problem. Do you use pop to that gmail box at all? I know I had to set the POP settings in gmail to "When messages are accessed with POP Keep GMail's copy in the Inbox."
I don't see anything else that would keep something from downloading to your phone.
Jason
Because it drains my battery in 10 hours, how can I change it to check every 20 mins? I am using Email on 3, and I only have a choice of real-time or none. How can I change it to perhaps, every 30 minutes?
Hi,
i think you didn't undestand what push-mail is. Push mail is realtime or nothing. You should change your settings to pop3 or imap, not imap-idle. Then you can use setting like 'all 20 minutes'
How can I change my settings to pop3? WHere can i find it? and which should I use for every 2 hours? pop3, imap?
Hi,
the polling intervall is not an indicator for using POP3 or IMAP. There's a difference in handling the mails. You shoul dtake a look at wikipedia for both items. In short form: POP3 gets all messages from your mailserver to your device while IMAP at firs sight only shows the headers and the text only by demand. But the mail itselve will allways stay at the mailserver. There are some more differences.
But anyway, i htink this should not be the reason for draining your batterie, because it takes just e few seconds for checking mails. Only if you will get kilobytes of attachements this could drai it, but you will have this problem even if you receive all 2hours.
Ah, I understand now, where can I find the settings on my phone however?
under account settings inside the inbox
cant find it., where exactly?
menu->tools->options
Im at options, but all I get is accounts eg:
SMS/MMS
Outlook Email
New Account
Security ... Signatures
A tick for "display account picker when opening messageing:"
Tabs at the bottom which are:
Accounts --> Message --> Address --> Storage
Ive checked everything but no where i can change to pop3.. hmmm?
royalbloodvi said:
Im at options, but all I get is accounts eg:
SMS/MMS
Outlook Email
New Account
Security ... Signatures
A tick for "display account picker when opening messageing:"
Tabs at the bottom which are:
Accounts --> Message --> Address --> Storage
Ive checked everything but no where i can change to pop3.. hmmm?
Click to expand...
Click to collapse
Reading through all the post I am not yet sure what kind mail you are using????
If you really using PUSHMAIL (microsoft exchange server) as you said in your first post then you suppose to be able to change the sync. time in the Activesync.-->MENU-->schedule... then choose the time.
If you using POP3 account then you should be able to change that under the POP3 account(the name that you choosed for that account.) settings.
Actually im using a program called email on 3. It's what my carrier provides its customers for free email sent ot mobile.. is this the case?
royalbloodvi said:
Actually im using a program called email on 3. It's what my carrier provides its customers for free email sent ot mobile.. is this the case?
Click to expand...
Click to collapse
So that means you have special program which pulls your email isnt it??
are we talking about this service as it is here: http://www.three.com.au/cs/ContentServer?c=Page&pagename=Three/Page/ThreeLayout&cid=1236149918167
yep,that's the one. any advice?
I recently switched to ThreeUK and was initially very impressed with this free push email service. Unfortunately I soon stopped using it because it drained my battery so quickly. If they could sort this app out, it would be a very good service and a real reason to entice people onto Three.
When my 8010 note downloads email using the standard email app it syncs with every mail left on the email servers. Despite searching I cannot find a way to have it download only new mail since last connection.
Currently I have 5 email accounts and all sync up to two weeks worth of mail each time I connect
Is there any way to set this to new mail only? I need to leave the mail on the servers as I am away fairly often and might miss some if I clear it earlier than two weeks.
Also weird is that the trash empties OK but shows 23 on the folder!
What settings have you used pop or imap and what email service are you using
There is option in options which tell how back do you sync and also to certain extent there is a setting on your server tell what to sync
Thanks for reply.
I'm using POP for all accounts.
The only thing I have found is Email Sync mail On/Off.
Where are the Options you refer to?
I'm using JB UK version.
ok I cannot pin point the exact settings as I am using active sync but I used it earlier just go to the settings there is in the accounts the duration you want to sync also if you are using gmail please change settings in gmail also.
I really had loads of issues with syncing with pop account on stock email app and hence I configured activesync which works same like gmail app
Thanks, but I don't think there are any additional settings in normal mail, hopefully someone will correct me
Alabama978 said:
Thanks for reply.
I'm using POP for all accounts.
The only thing I have found is Email Sync mail On/Off.
Where are the Options you refer to?
I'm using JB UK version.
Click to expand...
Click to collapse
Look on the mail sever side for options to download only new messages. It's really the mail server software that keeps track of what you've downloaded. I would look for settings options labeled pop mail settings or something along those lines.
Don't think that would work, because the server would stop other machines from downloading that were not up to date. AFAIK this is normally set on each email client.
Anbody find a solution for this?
Just can't believe there is no way to set the sync to download only once.
Are there any other mail apps that have intelligent sync settings?
Gettings mail that I downloaded two weeks ago repeated every day on the note 10.1 just sucks!
Alabama978 said:
Anbody find a solution for this?
Just can't believe there is no way to set the sync to download only once.
Are there any other mail apps that have intelligent sync settings?
Gettings mail that I downloaded two weeks ago repeated every day on the note 10.1 just sucks!
Click to expand...
Click to collapse
try Aqua Mail. i found some nice features in it.
free version gives you up to two accounts and enforces a signature.
OK, I have 5 accounts on my Note so free one is not usable
Secondly can you confirm that it solve the sync problem I am trying to fix?