Database Info

Unread SMS in an Empty Inbox

The picture says it all really, 0 messages and 1 unread. How did I manage that?
Any ideas how to fix?

This is a wm5 bug and there was a tool that fixed it in one of the fourms.
Yes a uploaded file, I tried search and found nothing (maybe you will have more luck)

MDAIIIUser said:
This is a wm5 bug and there was a tool that fixed it in one of the fourms.
Yes a uploaded file, I tried search and found nothing (maybe you will have more luck)
Click to expand...
Click to collapse
Thanks I'll have a search and see what I can find.

bblue said:
Thanks I'll have a search and see what I can find.
Click to expand...
Click to collapse
i think it's fixunreadcount.exe

Sounds right but search wont find it (for me that was).
Has anybody seen that thread so that I can post it to wiki, seems like a good tool.

i read about it here: http://www.ppcsg.com/index.php?showtopic=81113&hl=
and here: http://www.ppcsg.com/index.php?showtopic=82090&hl=

Well it now can be found on our ftp site
ftp://xda:[email protected]/BlueAngel/Tools/fixunreadcount.zip

Many thanks for everyone's help. That has fixed it.

Thanks mda 3 user for the bug fix

That file did not work for me. It ran, said there were no problems under text/mms/email (I don't use email so that was empty anyway) but I still had the error. Even tried after a reboot and it did not work. I do keep all of my old messages so it may have had a problem with the amount that are in there.
I did fix it however. I used PIMBackup to back everything up. Then restored from the backup using the default option which deletes all existing messages. This seems to reset the counters and it all works fine.
Hope this helps anyone else with the same problem.
Jez.

fixunreadcount.exe didn't work for me either so here is what I did:
1) Backup using Sprite. Uncheck messages so they aren't included in the backup.
2) Hard reset the device
3) Restore using Sprite
4) Re-setup your email accounts
How to hard reset (from the wiki):
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel

Contact List problem with Touch Cruise

Anyone experience the following problem ?
I tap onto the "Contact" button at the main screen and instead of showing me all my contact numbers, it was all blank. I fired up the HTC Cube and surprisingly, all my phone numbers that are stored under the "Favorite Contact" were all missing! There were no numbers/pictures. I had to do a soft reset and then all my contacts are back again. But I had to manually add all my favourte contacts back in to the Touch Cube again. This happened twice to me.
Another issue is that when i press the "Contact" button at the main screen, usually my contact list will appear and then on the right side it shows the alphabetical order right ? Just like the following :
#
A
B
C
D
E
.
.
.
.
Z
Today, it somehow disappeared. Did i disable it or anything ? Is it possible to disable ?

I noticed that my contacts disappeared whenever I disconnected from the Internet. This was because Windows Live Synch Options were configured to "As Items Arrive" and I also synchronized my contacts directly from Hotmail. After I changed the Sync frequency to "Every 15 minutes" my TC was much faster and contacts stayed in the contact list everytime I was offline. Don't know if this is the problem in your case but hope it helps.

Hmn.. I don't think thats my problem because I don't synchronize my contacts directly from hotmail.
Anyway, thanks for responding still!

Under contacts, go to
Menu > options
The first option is "Show alphabetical index".
Make sure it's UNCHECKED. This should bring the HTC random access back (the grey alphabetical strip).
If it's already unchecked, check it, go back to contacts and then repeat the process, unchecking it this time.
Good luck.

Ok.. that works... but how come it happened it the first place ? I didn't check it. It just disappear.

MasK said:
Under contacts, go to
Menu > options
The first option is "Show alphabetical index".
Make sure it's UNCHECKED. This should bring the HTC random access back (the grey alphabetical strip).
If it's already unchecked, check it, go back to contacts and then repeat the process, unchecking it this time.
Good luck.
Click to expand...
Click to collapse
Genius, fixed it for me, thanks

i have the same problem with the alphabet scroll bar. sometimes when i open contacts from the contacts soft key it appears as a nomal scroll bar i do a soft reset and its back to normal. not sure why it disappears though.

Yeah I've seen the alphabet scroll bar disappear before, haven't noticed a pattern yet. I didn't need to soft reset to get it back though, not 100% sure so don't quote me.

Polaris - Touch Cruse not keeping certain settings.
I have the same issue and the fix work for me also. I lose the A – Z list on the right side when I shut the phone down. I also lose the selected keypad and TomTom from the today screen even though it is selected to be there and the same kind of fix works. I don’t even have to uncheck it and recheck it. I can just go to Start, settings, Today and then Items and see the list but just hit OK and then it’s back. For the keypad I have to select the one I want again. This seems to happen every time I have to power it all the way down.

I had the same issue; now it's fixed... THX!!

Touch Cruise - Contacts - Missing alphabetical list
I had same problem, checking and unchecking ths Show alphabetical index helped, weird...

Incoming call notification box problem

Hey guys,
I'm clearly a newbie here, been so for sumtime trying to learn while looking for tweaks and solutions, and I've been trying not to post so that I don't stupidly ask answered questions but unfortunately I have a problem that I need urgent fix. I've tried to search but haven't found what I need.
So here it is:
When I receive calls, the caller id and number seemed to be crunched together and unreadable under 1 line instead of usual 3 or 4. So I cant see who is calling me or from which number. This is rather important for my business to decide who to ignore and who to address properly.
I hope somebody can help me fix this.
For added info, I have made few registry changes and the last ones involve changing soft keys 112 and 113, and also installing HTC action screen before this problem.
Thanks guys!

I've never heard of this problem occuring, but I would recommend you skip stright to it and hard reset your PDA.
Backup all your files by connecting your PDA to your computer and copying over all the files you want to backup.
To backup all your PIM data (appointments, contacts, messages, call logs, speed dials and tasks) use a program called PIM Backup - details of this program can be found on this thread - Click Here
To hard reset a HTC Polaris, insert your stylus into the softreset hole and press it whilst pressing the 'Windows' and 'OK' buttons. Let go of the buttons 1-2 seconds after taking out the stylus. The send button is the green pickup call button, which you will be required to press to confirm you want to go ahead with the hard reset.
Hope this helps

I was hoping I didn't need to resort to that but I guess if that's the quickest easiest way.
Thanks for your help!!
Btw, which buttons do you mean by "windows button" and "Ok button" ??

Sorry thats the only thing I can advise you to do, but at least you will know that its probably the second best thing to do (apart from re-flashing the ROM).
Regarding the 'Windows' and 'OK' buttons, it is my bad that you probably cannot find them - the XDA Orbit 2 has these buttons, but the HTC Polaris has the 'GPS' and 'Internet Explorer' buttons instead. Basically, they are the two buttons under the pickup and hangup buttons.
Attached is a picture which may help you further.
Hope you get this problem sorted out.

Anyone using Fuze with Good e-mail?

My company insists on using Good e-mail. It seems to work on the Fuze, but I suspect there are some incompatibilities around the edges.
For example, if I soft reset, the phone will sometimes hang when restarting and loading the Good security / password screen.
Similarly, most of the time when I soft reset, the task manager icon fails to load in the upper right corner of the status bar. Once this happens, I cannot get the task manager to load unless I get lucky on a later soft reset.
I have updated to the latest version of Good, but that did not help.
Finally, since Good maintains its own e-mail and calendar separate from the Microsoft applications on the Fuze, I don't see my appointments or e-mails in TF3D, nor do the soft buttons at the bottom of the screen link to the Good versions of calendar, contacts or e-mail.
Anyone else have any experience with any of this?
TIA,
Ira

Home and app switcher buttons stopped working

Nexus 6 - stock Android
Android 7.0
Not rooted
Rebooted the phone when the phone seemed hung up. The notifications, home and recent buttons (The circle and square buttons) stopped working after the reboot. Only back button is working. The buttons are registering key press, but just no action. The notifications don't work too. When I draw down , it says no notifications. I can't enable the cellular data as well, and Google ID doesn't sync. In short only voice features (calling & text) work.
Interesting,but may not be notable ,is when the phone was rebooted and these functions we're lost, vibrate on key press was enabled.(which wasn't the case before)
I gather through research here that complete reset will help. I can't backup the device (due to sync failure) nor copy files through USB (don't see the notification to enable data transfer option when I plug in USB). Therefore hoping for alternative option than complete reset.
Appreciate the help. Thanks in advance.

Update
Want to add that I tried to clear cache for Google and other apps , delete and add account with no luck. The last sync time is just before the issue started.