Related
First of all thanks in advance for any assistance you can provide me.
A while back I installed Alex.v52.ATT.162.Cube.ROM located at http://forum.xda-developers.com/showthread.php?t=363865 and all was working as expected. I decided to install Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_ ROM located at http://forum.xda-developers.com/showthread.php?t=388947 but upon completion all I got was the boot screen. Rebooting did not help so I reinstalled the Alex rom. Upon completion of the installation process of the Alex rom, the phone tried to reboot but nothing happened. It just stayed off. I tried to hard reset and nothing. When connecting to the computer and the power adapter, the charging light does not come on. I tried to change the battery and nothing helps. At this point I am out of things to try so I am posting in hopes someone has had this issue and was able to recover the phone.
Please note that I created a separate thread for this since the Alex rom thread was discontinue and Dutty is no longer supporting the Kaiser.
Thanks!!!!
[edit] sorry, my advice wount deffently not help you here. Just saw that I adviced on another issue.
Did you at all revert from HardSPL? b/c i assume you had it at one time since you flashed alex's rom earlier.
donjgmz said:
First of all thanks in advance for any assistance you can provide me.
A while back I installed Alex.v52.ATT.162.Cube.ROM located at http://forum.xda-developers.com/showthread.php?t=363865 and all was working as expected. I decided to install Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_ ROM located at http://forum.xda-developers.com/showthread.php?t=388947 but upon completion all I got was the boot screen. Rebooting did not help so I reinstalled the Alex rom. Upon completion of the installation process of the Alex rom, the phone tried to reboot but nothing happened. It just stayed off. I tried to hard reset and nothing. When connecting to the computer and the power adapter, the charging light does not come on. I tried to change the battery and nothing helps. At this point I am out of things to try so I am posting in hopes someone has had this issue and was able to recover the phone.
Please note that I created a separate thread for this since the Alex rom thread was discontinue and Dutty is no longer supporting the Kaiser.
Thanks!!!!
Click to expand...
Click to collapse
Can you get into the bootloader (hold down camera button when you reset with stylus?)
skatdawg said:
Can you get into the bootloader (hold down camera button when you reset with stylus?)
Click to expand...
Click to collapse
he can't get anything, not even power from the usb
zeezee said:
he can't get anything, not even power from the usb
Click to expand...
Click to collapse
Oh, i was confused by his statement about getting to the boot screen. Hmm, that's way over my head. You might try PM'ing Gsleon3, he is the man to fix that kind of stuff. Be nice to him though
donjgmz said:
Dutty is no longer supporting the Kaiser.
Click to expand...
Click to collapse
OMG ... IS THIS TRUE?? could this really be? (i am feeling a nervous break down coming) ... please tell me this is a rumor.
thesire said:
OMG ... IS THIS TRUE?? could this really be? (i am feeling a nervous break down coming) ... please tell me this is a rumor.
Click to expand...
Click to collapse
In case you're not joking. Dutty has moved onto the diamond. He posted a farewell thread.
http://forum.xda-developers.com/showthread.php?t=402277
skatdawg said:
In case you're not joking. Dutty has moved onto the diamond. He posted a farewell thread.
http://forum.xda-developers.com/showthread.php?t=402277
Click to expand...
Click to collapse
thanks for the post skat's. Nah man i didn't know about that. I have been completely away from phone/internet for the past 2 weeks so didn't have any link to the cyber world. Just got back on yesterday and really hadn't have time to comb through everything i missed so far.
That is a bummer but i guess thats his to decide. I don't plan on getting a diamond but i hope he will cook for touch pro when that comes out.
zeezee said:
Did you at all revert from HardSPL? b/c i assume you had it at one time since you flashed alex's rom earlier.
Click to expand...
Click to collapse
zeezee: The phone had HardSPL v1 and I did not do anything to update or change it.
One thing I did notice when I removed the battery and used a friend's phone to test if it was working was that it was at 40% and I know that when installing a ROM it calls for the battery to over over 50%. Could this have caused the issue. I did charge it to 100% afterwards and put it back on the phone with no success.
thesire said:
thanks for the post skat's. Nah man i didn't know about that. I have been completely away from phone/internet for the past 2 weeks so didn't have any link to the cyber world. Just got back on yesterday and really hadn't have time to comb through everything i missed so far.
That is a bummer but i guess thats his to decide. I don't plan on getting a diamond but i hope he will cook for touch pro when that comes out.
Click to expand...
Click to collapse
yeah, it is kind of a bummer, but i understand leaving for a new device. he spent a lot of time cooking here.
I'm definitely hitting up the touch pro. it looks fantastic. i will miss the tilting keyboard, but it looks so much better.
donjgmz said:
zeezee: The phone had HardSPL v1 and I did not do anything to update or change it.
Click to expand...
Click to collapse
ah..ouch this might be a tough one
Try this
I've had a similar problem when my device wouldn't power on:
Try holding down both soft keys and pressing the power button if that doesn't work
try holding down both soft keys and pressing the camera button
donjgmz said:
First of all thanks in advance for any assistance you can provide me.
A while back I installed Alex.v52.ATT.162.Cube.ROM located at http://forum.xda-developers.com/showthread.php?t=363865 and all was working as expected. I decided to install Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_ ROM located at http://forum.xda-developers.com/showthread.php?t=388947 but upon completion all I got was the boot screen. Rebooting did not help so I reinstalled the Alex rom. Upon completion of the installation process of the Alex rom, the phone tried to reboot but nothing happened. It just stayed off. I tried to hard reset and nothing. When connecting to the computer and the power adapter, the charging light does not come on. I tried to change the battery and nothing helps. At this point I am out of things to try so I am posting in hopes someone has had this issue and was able to recover the phone.
Please note that I created a separate thread for this since the Alex rom thread was discontinue and Dutty is no longer supporting the Kaiser.
Thanks!!!!
Click to expand...
Click to collapse
Unplug the device, remove the battery, take a nap (longer the better), replace the battery, then try powering it again, i had the same thing happen to me when i tried to cooking a ROM, scared the crap out of me. Thought i bricked my phone. but it came back to life after the cycle. You have to make sure that all the juice is gone from the unit, just changing the battery may not have enough time to discharge it, also make sure that the sim door is close and there is no SD card installed, after i got it to turn on i had to flash my device with a SD card cause the USB didn't work.
Hope this helps.
Good Luck
No luck!
Thanks everyone for your input but none of the suggestions worked. I guess next step is to put it up on ebay for parts
Were in the same boat
Same thing happend to my phone after flashing duttys rom and im still trying out how to fix it
camboy06 said:
Same thing happend to my phone after flashing duttys rom and im still trying out how to fix it
Click to expand...
Click to collapse
Camboy06 please do let me know if you find a solution. I only had my Kaiser for a month or so. This obviously hasn't happened to many folks so finding a solution wont be easy.
Thanks!
Try This
Holding the 2 soft keys and pressing the reset button. If not that try holding the camera button and pressing the reset button.
Happened to me too last night. Similar anyway. I was using skype and charging my phone from the charger then it just stopped charging. I soft reset and it still didn't work. Hard reset and that didn't work. The USB port is dead. I'm going to try flashing from the SD card. Maybe that will flash I'm sure but we'll see if it fixes my problem.
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Bad contact between battery and phone? Try to clean it.
battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
Click to expand...
Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...
HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com
HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...
hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George
I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off
I start to hate HTC. %80 o HTC having same problem around
Yeah man...so truee...But after battery replace, it works perfect
khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///
I have a problem with my phone. It keeps turning iteslf of all the time. I cant even start it now without turning off. It is working when I have my charger in the phone. But without it it last no more then seconds.
I took the SIM-card out this morning and now the phone is normal, no shutting down? Whats wrong with it? I have tryed installning new ROMS, from endymon to cynagoen 9. But the problem is still there.
The SIM-card is working fine in another old SE-Xperia-phone, so it seems to be working fine there. Please help!
reformat your sdcard and see if it helps...
toxic-hero said:
reformat your sdcard and see if it helps...
Click to expand...
Click to collapse
have tryed without SD-card but still the same problem, but you think a reformat can do it? Just copy all files to computer and back again on the card?
no, you said before that without the sdcard your phone was ok, but now you're saying contrary. if the problem persist even without sdcard in your phone, than reformating your card won't help.
toxic-hero said:
no, you said before that without the sdcard your phone was ok, but now you're saying contrary. if the problem persist even without sdcard in your phone, than reformating your card won't help.
Click to expand...
Click to collapse
Sorry, I have tryed both without the SD-card and the SIM-card. When the SIM-card is not connected to the phone its way more stabile. It has turned off 1 time during this whole day, and with the SIM-card inside, its turning off all the time.
When I had the SIM-card inside and took the SD-card out, the phone turned off as fast as with the SD-card connected.
Is it clearer now? =)
sorry, i mixed sim & sdcard...
NP...hope someone else may have a solution, clearly the phone seems to be working, but shuts itself off because of the SIM-card, that is working fine in another phone...
Akerhage said:
NP...hope someone else may have a solution, clearly the phone seems to be working, but shuts itself off because of the SIM-card, that is working fine in another phone...
Click to expand...
Click to collapse
say that your sim has broken down and ask from your provider a new sim. Iphones also have this kind of problem....let me quess,it works like a charm with others sim cards?
edit: and of course with transferring your number so you don't have to change
Try to get a new sim card from ur provider, sounds like the sim card could be faulty, every sim card may look the same and work, but like my situation with my phone. I had to replace my sim card so i got it replaced and now it works.
Sent from my Glacier using xda premium
Have tryed a new SIM-card and same problem! Without SIM-card it never dies and with SIM-card it dies directly!
Some other options? Have tryed to change ROM again, no luck with that either! :/
Battery contact problem and it is around sim card area.
Sent from my HTC Desire S using xda app-developers app
Akerhage said:
Have tryed a new SIM-card and same problem! Without SIM-card it never dies and with SIM-card it dies directly!
Some other options? Have tryed to change ROM again, no luck with that either! :/
Click to expand...
Click to collapse
Try to provide logcat!
Maybe that could be helpful?!
adb logcat >logcat.txd
While the phone booting!
A lot of helpful information could be found!
I have the same error! It happened after I opened it and replaced the Display. I thought that I damaged it somehow and I bought a Desire S on eBay with a broken Display. At first I changed the SIM/SD-Card reader, to see if it was damaged, but it had no effect, it still shut down. So I replaced the whole Mainboard, and it worked! But I had to reopen it several times, because I forget the speaker, the cameras (front and back) seamed to be broken, the vibration unit didn't work properly.... it was awful! This mobile was a pain in the ass!
Finally, when I thought everything should worke, I started it and it had the same problem again!! With the new Mainboard! I almost exploded :silly:
I can't imagine, that I somehow damaged it twice the same way. Maybe the camera is damaged, but how could that effect the SIM Card....
Has anyone an idea? I can't be the only one with that error...
Best,
therox
---------- Post added at 06:52 PM ---------- Previous post was at 06:08 PM ----------
linivan said:
Battery contact problem and it is around sim card area.
Sent from my HTC Desire S using xda app-developers app
Click to expand...
Click to collapse
AHH! ****, you were right! It seems like ist really was just the battery! After I replaced everything I must have switched the batterys, and the phone keeped rebooting. Now it workes... oh dear...
Thanks you guys!
Mine also has problem with this; Previously Airtel, Aircel Sim card are working fine but now it suddenly shutdown as soon as it is in the desktop. Only vodafone SIM card is working flawlessly. I also suspect it could be the Radio Version.
Hello everyone,
im new here,
I just bought Nexus S from some1,
it had a problem which later showed up.
The touchscreen works all by itself suddenly,
the left part of the screen is misbehaving, it starts touching on screen when its not.
it was on GB when i bought, then i updated it to ICS to see if the problem gets fixed but it gets more crazy, now updated to Jelly Bean, worked fine for a while, but now again its starting.
Any help will be appreciated
I think it is a problem with your touch screen hardware and not the android software. That being said, unless someone else has had the problem, no one can really help you.. Personally, since I've never heard of this problem, I'd recommend you get it repaired, even if it costs some $$. Hopefully someone else who has had the problem can help you out, but until then, best of luck!
FirePoncho86 said:
I think it is a problem with your touch screen hardware and not the android software. That being said, unless someone else has had the problem, no one can really help you.. Personally, since I've never heard of this problem, I'd recommend you get it repaired, even if it costs some $$. Hopefully someone else who has had the problem can help you out, but until then, best of luck!
Click to expand...
Click to collapse
first of all, thank you very much for replying,
Is there any way to fix it? there is not a single scratch on screen, phone is like gud as new, no bump, no scratches.
I wonder wat is making screen to hit by itself.
any way to fix it?
do u think its the digitizer troubling??
Raptor9142 said:
first of all, thank you very much for replying,
Is there any way to fix it? there is not a single scratch on screen, phone is like gud as new, no bump, no scratches.
I wonder wat is making screen to hit by itself.
any way to fix it?
do u think its the digitizer troubling??
Click to expand...
Click to collapse
take a backup and format sdcard, copy fresh rom to ur sdcard and flash it again may be it works.
abhidoT38 said:
take a backup and format sdcard, copy fresh rom to ur sdcard and flash it again may be it works.
Click to expand...
Click to collapse
Already tried all flashing. nothing helped.
but recently i did some wierd things with phone,
i burned my nexus s screen side, not actually burned it, but kept it to a distance from fire, just to heat it up,
i thought if there was any moisture that was causing the trouble might end up from burning,
after the phone cooled down, i placed battery and started phone..
wow amazing... it worked fine!!
but in the next step i inserted SIM card, i was going happy and was thinking "oh yes... saved the day!!!"
but boom, touchscreen started misbehaving again!!!!
i removed SIM card, but problem persists!!!
sad...
but i tried again,
removed battery and sim card,
burned phone again with more temperature as i was angry, wanted it to burn completely, but i guess i saved it.
now currently, without the SIM card, phone is working perfect as it was.
I dont know wat it has to do with the SIM card or burning
any1 knows wats its problem?? how can i use my SIM card with phone now???
Raptor9142 said:
Already tried all flashing. nothing helped.
but recently i did some wierd things with phone,
i burned my nexus s screen side, not actually burned it, but kept it to a distance from fire, just to heat it up,
i thought if there was any moisture that was causing the trouble might end up from burning,
after the phone cooled down, i placed battery and started phone..
wow amazing... it worked fine!!
but in the next step i inserted SIM card, i was going happy and was thinking "oh yes... saved the day!!!"
but boom, touchscreen started misbehaving again!!!!
i removed SIM card, but problem persists!!!
sad...
but i tried again,
removed battery and sim card,
burned phone again with more temperature as i was angry, wanted it to burn completely, but i guess i saved it.
now currently, without the SIM card, phone is working perfect as it was.
I dont know wat it has to do with the SIM card or burning
any1 knows wats its problem?? how can i use my SIM card with phone now???
Click to expand...
Click to collapse
i think the burning issue it was sim problem did u try another sim card? lolzs
abhidoT38 said:
i think the burning issue it was sim problem did u try another sim card? lolzs
Click to expand...
Click to collapse
tried another, no luck
Ok there was another problem, some part of left side of screen is not responding on touching,
previously i flashed a kernel which fixed the issue,
now i don know which kernel was it, lost it,
can any body help me on this issue?
miracle happened
yo guyz i cant believe it... everything is fine now.. phone works with sim too... i guess burning did help... and gues wat.. that left part of screen which was not responding.. its fixed by netarchy kernel.. i m currently using GB 2.3.6 with netarchy kernel.. can any1 give me Jelly Bean ROm? i tried some JB ROM but status 7 error occurs.. need help
Raptor9142 said:
yo guyz i cant believe it... everything is fine now.. phone works with sim too... i guess burning did help... and gues wat.. that left part of screen which was not responding.. its fixed by netarchy kernel.. i m currently using GB 2.3.6 with netarchy kernel.. can any1 give me Jelly Bean ROm? i tried some JB ROM but status 7 error occurs.. need help
Click to expand...
Click to collapse
you can update like this, one by one to get force update jb.. this trick works for me like charm http://bit.ly/Ok1EHa
Problem is back... and i think i found wat is troubling, its the SIM card, when i insert SIM card it does troubles, but when i use airplane mode, everything gets better.
tried different SIM cards, but no change.
so guyz tell me possible fix of the SIM card?
noticed another problem,
phone takes a very long time to recharge
and when i plug the recharger, sometimes battery indicates 10% or more Additional battery suddenly
i don understand wat is the problem?
Battery? Recharger? or SIM Slot??
im getting crazy now!!
Finally Its Fixed without spending any money
it seems baseband was troubling... as it was something like this i9020A this A is meant for AT&T thus its preferred network was WCDMA (my network is only on GSM).. i saw a code to see my phone info.. *#*#4636#*#*
This code showed up a window where i saw a button called radio... i switched it off.. i thought it was meant for FM Radio lol.. but it actually turned off my Cellular network.. i turned it back on and then i saw that the problem was gone... i went to see baseband and now its I9020XXX .. that A is gone..
Issue is fixed but there is one thing i don't understand at all.. how did fixing radio band fixed the touch issue? I think this conflict was causing Operating System to go crazy, hardware was never at fault..it was all software confliction.. I'm very happy its fixed..
If some1 have the same issue go here
*#*#4636#*#* turn radio off then turn on again.. hope it helps..and if it doesn't then at least it helped me
Sent from my Nexus S using xda app-developers app
I have a Nexus S and I have the exact same problem since last few days. I enabled "show touche" from the developer options to track the screen touch. Now I can clearly see that one column on the left side of the phone gets a random series of touches (in that one column only) from top to bottom. The issue I think is a HW issue, nothing to do with sim card, or ROM or anything related to SW. I have tried GB, ICS, JB and even "touch" version of the clockwork. It happens even in clockwork. It seems to me that I need to buy a Galaxy nexus unless someone knows of an easy way to fix this.
Same Problem
Hey man,
I got the same problem.
I tried so much things but it's absolutely a hardware problem, I found on the internet that there is some netarchy kernel modified by someone, but that's not up to date anymore. The kernel only works with a old version of android.
I update my android almost every month, it helps a bit but not much.
I am trying to learn all about building and modifying roms and kernels, but that is not that easy as I thought so that will take some time before I can publish a kernel for you.
Maybe if you can building kernels, try it by yourself?
Or google Nexus s unresponsive touchscreen, i found there some helpful answers. But they all not really up to date.):
I hope you'll find a way!
Sorry for my bad English
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
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I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
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Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
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It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.