For some reason my calendar reminder don't work anymore. If I set up a new reminder (sound is chosen in settings etc and not on silent), nothing happens when the time comes, no pop-up, no sound, nothing. When I then go back to the calendar the bell icon has disappeared, as if the reminder rang and was dismissed. Any clue what the problem could be?
Did you try clearing your notifications? I think memmaid or a similiar tool might help you.
seems to be working today... I opened outlook on my pc and it said that some file had not closed properly and was bring scanned for errors, then it said scan complete, then I performed a sync, and it seems to have snapped out of it. Either way, I'm sick of windows mobile, so I ordered a Nokia E71. Anyone interested in buying a 6-month old xda Orbit 2?
Hello all.
I own an HTC Fuze and I'm crazy about it. I'm really glad I decided to go with it over an iPhone.
I have two e-mail accounts, both of which I access via a webmail interface because I don't like having my e-mails downloaded onto a computer. I'd much rather be able to access them anywhere, and have the protected in case of a computer crash. In addition to accessing my e-mail via web interface, I also like to have my phone check for new e-mails and download them (without deleting them from the e-mail server). That way if I'm away from a computer I can have access to all my e-mails, but those same e-mails are still sitting safely on the e-mail server.
My primary e-mail is a premium membership Yahoo account. My secondary e-mail, which a very distant second in importance and frankly I could live without, is through a private web hosting company that I have a website on.
I set up my Fuze to access both of those e-mail accounts using the e-mail client that comes installed on it. Initially I set up both accounts to be checked for new e-mails every 30 minutes. The problem is, with two e-mail accounts being checked every half hour each, the drain on the device's battery life is considerable (I have the e-mail client set to download all e-mails in their entirety including attachments).
Is there a way (via a different set-up option, a 3rd-party e-mail client, or whatever) that I can have my two e-mail servers notify my phone when there is pending e-mail rather than have my phone constantly reaching out and checking for e-mail that might not even be there and draining down my battery?
On a semi-related note, the area I live in for some reason does not yet have 3G. A town about 8 miles from here has 3G, so I assume it's "coming soon." So another side effect of the way my e-mail is set up is that if someone tries to call me while my phone is checking for e-mails they get shunted right to voice mail and I miss the call.
Thanks in advance for any advice.
Jamie
Jamie,
I'm pretty much in the same situation as you (2 accounts, battery drain, 3G coming soon). The only solution I found was a combination of :
1) Primary email account to be checked frequently (5 mins - 10 mins interval)
2) Secondary email account to be checked once a day (or perhaps every 4 hours)
3) Charge often (I have a USB cable connected at my office desk), ignoring effect on battery life
4) Manually turn off email checking (or reduce frequency) during the night and weekends, so as to get freedom from charging
The problem is bad, and I'm seriously considering getting a cheap blackberry to handle emails (especially primary account) and leaving my Fuze/Touch Pro to be my main phone/messaging/surfing device.
On the other issue, I don't face that problem. If a call comes in while my phone is checking email, the data connection is dropped and instead the voice call comes through. The difference though, is that I don't have any voice mail...
Hope that helps.
CUGWMUI
I have been using a program called Seven ( www.seven.com ) to take care of e-mails. It is a program that pushes your e-mails to your mobile outlook. I use it with gmail although yahoo also appears to be supported. From what I understand, maintaining a constant data connection with push is actually less battery intensive and uses less data than signing on every 15 minutes or so to do a scheduled check.
I used to use IMAP instead of POP with gmail and that took care of the problem of e-mails getting taken off the server. I believe that Seven uses IMAP as well because its function seems to be the same. Any e-mails I read on the phone are marked as read on the server and vice versa. I believe you can set it to not delete from the server if you delete an e-mail on the phone, but I honestly do not delete e-mails from my phone. On its own and also with Seven, Pocket Outlook can be set to only show e-mails from a certain number of days. I have mine set to 5 days. Any e-mails from before that simply do not show up on the phone. As a result, you never have to worry about cleaning up your inbox on the phone. At least, I don't have to, but if you have an extreme volume of e-mail, you may have to even if you only have it set to 5 days.
Also you can set Seven to stop pushing at night or on weekend days as well. My Fuze is on the charger at night but it is nice to not have to hear the e-mail ding when automated e-mails come in at 3am.
I haven't had my Fuze very long, but with my Tilt I recall one day where I didn't make a single phone call, so Seven was the only thing running all day. I still had 90% battery life left after over 12 hours of being off the charger. I haven't been able to do such a test on my Fuze over an entire day, but from what I've seen I believe it is about the same.
The thing I noticed on the Fuze which drains the battery the most is doing anything where the screen is on. Obviously powering and lighting that beautiful VGA screen has its cost. I do have a program that adjusts the backlight better than the stock WM function called G-Light, it lets you set the backlight brightness based on the reading from the light sensor. The lower the light level it detects, the lower the backlight is set to. The stock settings are pretty conservative with the brightness so I believe it will help battery life some while I am using the phone.
pennywisdom said:
I have been using a program called Seven ( www.seven.com ) to take care of e-mails. It is a program that pushes your e-mails to your mobile outlook. I use it with gmail although yahoo also appears to be supported. From what I understand, maintaining a constant data connection with push is actually less battery intensive and uses less data than signing on every 15 minutes or so to do a scheduled check.
I used to use IMAP instead of POP with gmail and that took care of the problem of e-mails getting taken off the server. I believe that Seven uses IMAP as well because its function seems to be the same. Any e-mails I read on the phone are marked as read on the server and vice versa. I believe you can set it to not delete from the server if you delete an e-mail on the phone, but I honestly do not delete e-mails from my phone. On its own and also with Seven, Pocket Outlook can be set to only show e-mails from a certain number of days. I have mine set to 5 days. Any e-mails from before that simply do not show up on the phone. As a result, you never have to worry about cleaning up your inbox on the phone. At least, I don't have to, but if you have an extreme volume of e-mail, you may have to even if you only have it set to 5 days.
Also you can set Seven to stop pushing at night or on weekend days as well. My Fuze is on the charger at night but it is nice to not have to hear the e-mail ding when automated e-mails come in at 3am.
I haven't had my Fuze very long, but with my Tilt I recall one day where I didn't make a single phone call, so Seven was the only thing running all day. I still had 90% battery life left after over 12 hours of being off the charger. I haven't been able to do such a test on my Fuze over an entire day, but from what I've seen I believe it is about the same.
The thing I noticed on the Fuze which drains the battery the most is doing anything where the screen is on. Obviously powering and lighting that beautiful VGA screen has its cost. I do have a program that adjusts the backlight better than the stock WM function called G-Light, it lets you set the backlight brightness based on the reading from the light sensor. The lower the light level it detects, the lower the backlight is set to. The stock settings are pretty conservative with the brightness so I believe it will help battery life some while I am using the phone.
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i love when people get here before me !!! great post on one of my favorite apps :]]]]]] !!!!
First, thank you very much for the response.
Second, I checked into www.seven.com and it seems to indicate that Seven is offered through AT&T via Xpress Mail. I downloaded Xpress Mail and set it up for my Yahoo account, but it seems to have even less customization and control than the built-in e-mail client that came with the Fuze. It won't allow me to change any options, instead referring me to "Xpress Mail Settings" to change option. The Xpress Mail settings program offers virtually no choices whatsoever. I can turn Push off or on, and that's pretty much it.
Can you offer any words of wisdom on how I can customize the functionality?
Thanks much in advance.
Jamie
jayla said:
First, thank you very much for the response.
Second, I checked into www.seven.com and it seems to indicate that Seven is offered through AT&T via Xpress Mail. I downloaded Xpress Mail and set it up for my Yahoo account, but it seems to have even less customization and control than the built-in e-mail client that came with the Fuze. It won't allow me to change any options, instead referring me to "Xpress Mail Settings" to change option. The Xpress Mail settings program offers virtually no choices whatsoever. I can turn Push off or on, and that's pretty much it.
Can you offer any words of wisdom on how I can customize the functionality?
Thanks much in advance.
Jamie
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Ooh no that's not what you want to do. Seven works just fine through Pocket Outlook, there is no need to get another program.
Simply install Seven onto the phone, then run it. It should walk you through setup and you can choose Yahoo as your e-mail provider. Since you have already set it up, I would recommend either uninstalling it or removing the current account out of Seven.
pennywisdom said:
Ooh no that's not what you want to do. Seven works just fine through Pocket Outlook, there is no need to get another program.
Simply install Seven onto the phone, then run it. It should walk you through setup and you can choose Yahoo as your e-mail provider. Since you have already set it up, I would recommend either uninstalling it or removing the current account out of Seven.
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Ah, I see where I went astray. On the Seven website there is a large menu option at the top that says "How to Get Seven". So I clicked on that and it steered me toward Xpress Mail through AT&T. So I uninstalled Xpress Mail, signed up for the Seven Beta, and downloaded and installed it.
I set it up to sync with my Yahoo account, and that seemed to go well. I like the fact that I can select quiet hours. Previously I had my phone set to give no audio alerts for e-mails because I didn't like getting woken up in the middle of the night. ;-)
I've got a couple of questions:
1. When I look at Seven's General Settings, there are three options: Phone Data, Quiet Time, and Preferences. I have no problem getting Quiet Time and Preferences to work, but when I select Phone Data it prompts me for "The phone number of the device is" and then put the cursor in an input box. However, I can't type anything into the box either with the slide-out keyboard or with the on-screen keyboard. Is "Phone Data" something I need to be concerned with?
2. How does Seven work with regards to getting messages to my phone? Is my phone constantly "logged in" to Seven (and draining battery power)? If not, how does my phone know when an e-mail has been sent to me and it's time for it to download that e-mail?
Thanks so much for all the help everyone has been giving me on this issue.
Jamie
jayla said:
1. When I look at Seven's General Settings, there are three options: Phone Data, Quiet Time, and Preferences. I have no problem getting Quiet Time and Preferences to work, but when I select Phone Data it prompts me for "The phone number of the device is" and then put the cursor in an input box. However, I can't type anything into the box either with the slide-out keyboard or with the on-screen keyboard. Is "Phone Data" something I need to be concerned with?
2. How does Seven work with regards to getting messages to my phone? Is my phone constantly "logged in" to Seven (and draining battery power)? If not, how does my phone know when an e-mail has been sent to me and it's time for it to download that e-mail?
Thanks so much for all the help everyone has been giving me on this issue.
Jamie
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Click to collapse
1. I believe that is just for Seven's own information, the grayed out box shows my phone number on my phone. I wouldn't worry about it.
2. I'm not 100% clear on how Seven operates regarding getting the data. I believe that their own server constantly checks your e-mail account and when it gets new mail, it pushes the mail to your phone immediately. Now, your phone will maintain a constant data connection in order to do this, so it does use up more battery than if your phone was not connected to the internet. The alternative is to set a scheduled send and receive, perhaps once every 10-15 minutes. This would have your phone connect to the internet, query the server, and then download any mail and disconnect.
According to what I've read regarding push e-mail, push actually uses less data because the act of querying the server and getting a response takes more data than a push connection. A push connection is sort of like a heartbeat, it only sends tiny packets of data to maintain the connection, sending more data when an e-mail actually comes in. I'm assuming that less data = less battery used, although that could be incorrect.
You can try your own test as far as the battery life goes, but I had to wait for a slow day where nobody called me and I didn't have to call anybody and could just let my phone sit there pushing e-mail all day. You could run that test and then run a control test where you completely disabled your e-mail for a day on the phone. If you can see your phone's battery life in a percentage, you can subtract the 2 days and figure out how much data per day your e-mail push connection actually requires. I'm thinking it's not going to be that much though.
Things are looking quite good so far. I'm glad I posted here.
One thing I'm having an issue with still, however, is that when I receive e-mails my phone doesn't give me a notification. E-mail is pushed instantly to my phone, and if I turn on the screen it visually shows a waiting e-mail with the little orange number (I use the built-in TouchPro interface on my Fuze), but my phone doesn't beep or vibrate.
I went into the Sounds & Notifications settings and under Notifications and verified that the "Play sound" box is checked and that a tone is selected from the drop-down menu (I even tested it to make sure the tone plays). I have "Flash light" checked and set for no limit, and "Vibrate" checked. Yet when e-mails are pushed to my phone none of those things happen.
Any ideas?
Jamie
jayla said:
Things are looking quite good so far. I'm glad I posted here.
One thing I'm having an issue with still, however, is that when I receive e-mails my phone doesn't give me a notification. E-mail is pushed instantly to my phone, and if I turn on the screen it visually shows a waiting e-mail with the little orange number (I use the built-in TouchPro interface on my Fuze), but my phone doesn't beep or vibrate.
I went into the Sounds & Notifications settings and under Notifications and verified that the "Play sound" box is checked and that a tone is selected from the drop-down menu (I even tested it to make sure the tone plays). I have "Flash light" checked and set for no limit, and "Vibrate" checked. Yet when e-mails are pushed to my phone none of those things happen.
Any ideas?
Jamie
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Ah yes, I was aware of that problem but I forgot that the version of Seven I am using is not the *official* release version. It's more of an in-between build. The notification problem is fixed though as it was a big complaint on the previous version. Something they did between the last 2 versions broke the notifications.
Anyway here's the link to the newest build
http://community.seven.com/files/client.ppcwm6.Release-18_0-327672-def_seven-preview.cab
Interesting. I followed the link and installed the version you indicated. It said on my screen that it was uninstalling the previously existing version of Seven from my phone in favor of the new version. Everything seemed to go fine. After the install, the phone reset, and all seemed to be working fine.
But I still don't get e-mail notifications.
Oh well, it's not that huge of a deal. Thanks much for all the help you've give me.
Jamie
jayla said:
Interesting. I followed the link and installed the version you indicated. It said on my screen that it was uninstalling the previously existing version of Seven from my phone in favor of the new version. Everything seemed to go fine. After the install, the phone reset, and all seemed to be working fine.
But I still don't get e-mail notifications.
Oh well, it's not that huge of a deal. Thanks much for all the help you've give me.
Jamie
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Hmm, I know that when I upgraded to the newest version and my notifications stopped, I backed it down to the older version and that one still worked fine. Then I refrained from upgrading until I found this cab file. I may have done a full uninstall first, but I'm not sure. Try uninstalling and reinstall that cab file again. Make sure to do a soft reset in between.
I know that the fix for notifications on the broken version was to turn on the pop-up. Then it would give you the sound and pop-up preview of the message. Try enabling that as well to see if you can get the sounds working, although like me you probably don't want to have that, just the sound notification.
Sadly, that doesn't fix the problem. I can get the pop-up to display, but e-mail messages won't activate an audio notification or cause the light to flash. All my other sounds and notifications (text messages, telephone calls, etc.) have always worked, so I'm not sure what the cause of this may be.
I'm going to be swamped for the next few days. Probably sometime over the weekend I'll look more into it. But thank you very much for all the help you've given me. Even without the audio notifications, this is a far superior way of handling mobile e-mail that what I was doing before.
Jamie
if you really have a battery problem, just buy a new extended battery off of eBay or something, it's only about $20. shipped. I did that and it works fine.
also, you can change the settings so that the email doesnt download every 30 min, instead change it to an hour or 2.
also, you have one more option...you can use the Seven app. It is a very fast email client without draining your battery. Because you don't have 3G service in your town, you don't have to worry about turning off the 3G....but if you are in an area with 3G service for a while, just turn off 3G. this way you don't use as much of the battery, but you can still access the network and you won't have that much of a problem.
My problem is very similar to the one described here, However I don't want to fix it, I just want to TRY and retrieve my contacts!!!!
I am looking for the contact data files in WM 6.1 (in other words, the outlook data files that are probably hidden).
Backstory: The resident idiot here (ME) neglected to sync his phone and back things up for, oh, about 3 months. (yes, you know what comes next, and I fully deserve it!).
The phone has now stopped working... Specifically, the Phone application, contacts application, and calendar application. The rest of WM is working fine, except that there is something causing it to run sluggish. AND the phone will not sync. It will connect, but it refuses to sync. Nothing was done to cause this failure, other than waking up one morning.
SOMETHING is corrupted, but I don't think its the actual data file (logic for that is below), SO before I hit the hard reset.... I thought I might try to back it up manually..... what do I have to lose?
A few more specifics:
1. Samsung i770 running WM 6.1 (but I think more of a WM specific issue than a i770 issue). Activesync 4.5 will connect, but it will not sync contacts.
2. When the phone booted for the first 20 or so times after the problem appeared, an error message would across the screen as soon as the desktop was loaded, but far too fast to make out any of the words.
3. Trying to load contacts, calendar, or the phone application produces absolutely no result. No error message, to hung process, nothing.
4. The messaging application works fine, BUT any attempt to load a contact from within fails. Again, no error message, just... nothing happens, it's like you never clicked it....
5. The radio antenna in the top bar says that it has no service.
6. NOW the error message is no longer flashing by the screen when you boot the phone, but all other symptoms remain.
7. Despite the fact that the radio icon and status indicator claims there is no signal, I can send and receive text messages (I just have to enter the number manually).
8. Once, very recently, without doing anything, an error message appeared and STAYED on the screen. Shape of the text looks about right for the message that previously has been flashing by on the screen, I think they are one in the same.
"Shortcut Target"
"error opening the shortcut or locating the target filename."
ANY THOUGHTS? Primarily I'm looking for the contacts data file (I don't care about the calendar, but its probably in the same spot) to TRY back it up before I hard reset the phone.... BUT if anyone has any ideas about a cause or temporary fix to the problems, I'm all ears!!!!!!
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
johncmolyneux said:
I'd highly recommend trying Microsoft MyPhone, just to see if that can access your contacts. It may be that the contacts DB itself is knackered, in which case you obviously can't get anything back.
Worth a try
http://myphone.microsoft.com/
Good luck!
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Indeed it was worth a try. Connected via Wifi to install (can't use data plan, that requires "dialing" an internet connection, which must use the phone app).
Synced documents, txt messages, photos, and then said "Synchonization Successful". WOOHOO! all done.... OR NOT! checked online, NO contacts information. No Calendar information. Apparently MyPhone takes the stance of "if it won't work, just ignore it and report success".
Thanks, A very good thing to try, but no go
Unfortunately, I can think of a number of different ways that WM could be programed, each pointing to a different culprit for the problem. If it's straight DB access for each program, then the only conclusion is that the DB is knackered. But if there's a some kind of access control program that handles those things, maybe its just the program that's no good (hence the message that it couldn't load the target shortcut when the phone boots up).
Anyone have any ideas where to find the DB itself? I can always try the traditional (and very bad idea) of a file swap.....
Looks like this mystery will go unsolved... last chance to figure out where to find the contacts db file is. I'll probably be wiping it tomorrow, can't live without the phone much longer. Thanks for the suggestions so far!
Search for PIMBackup, that will enable you to save all your PIM related stuff and then restore it once you have a working device.
Edit
Forgot to say this doesn't require you to install anything, just save the EXE to your memory card and then use File Manager to run it on the PPC.
"Connecting to outlook...."
"Could not connect to Outlook."
Beautiful suggestion, I really thought I had the answer there... Thank you!
Seems to be that poutlook.exe is knackered, but that really would not explain why the Phone (cprog.exe) won't load...
PIM Backup log history is mostly what could be expected:
appointments failed - cant connect to outlook
call logs worked
contacts failed - cant connect to outlook
messages worked - "connected to outlook" (but thats a different db and a different connection app, tmail.exe)
speed dials worked
tasks failed - cant connect to outlook
So it comes down to this: PIM.vol is knackered, OR poutlook.exe is dead, and I'm not sure which. Anyone have WM 6.1 and feel like emailing me a copy of poutlook.exe? (powderkeg500 ~a~t~ gmail ^d0t^ com !)... I'm sure the versions may be a bit different... but *shrug* maybe it will work?.....
Does anyone know if I can simply copy PIM.vol to my computer, reload the device, and then copy PIM.vol back to the phone? If the answer is absolutely yes, then I can simply try that. But if the answer is no... I could be shooting myself in the foot
i think copying PIM.vol off and then back on might work, but i seem to recall it may require Total Commnader to get it back on as it's locked by the OS on startup - deemed a system level file i think.
i remember doing this once myself but can't remember that far back now.
Sorry for not sounding more positive. You might like to look at alol.net.br as they offer a free Exchange acount you access OTA and so your contacts would always be backed up in future.
My Pixel suddenly stopped being able to make and receive phone calls a few days ago. The Phone app is extremely sluggish trying to make a call, will usually finally "connect" and look like the call is open, but I hear nothing but silence on the other side, and the other person can't hear me. It's slow to try and hang up, too. I see calls coming in, and can try and answer, but with the same result. Missed calls are registered. Voicemail also does not work. I can see there is a message, but can't play it.
Running 8.1 with February 5 security patch. Carrier is Verizon. I've gone in the store, and they switched out the SIM card. I've also tried a hard factory reset, all with no difference to the problem. The phone is over a year old, so I think a replacement is not possible...
If anyone can help me or has any ideas, I would greatly appreciate it! Thanks!
It's a hardware problem, Google is aware of the problem, they should replace your device. Contact Google, even if you are out of warranty they will replace the device for you!
OK WORKAROUND FOR ANSWERING CALLS UPDATE:
Found this floating on some other forum, not sure where after this mad dash of a search I did this morning, but original credit to them...
When you receive a call and the phone is active and unlocked, press the power button to lock the phone and bring up the blue call management screen. Now you can swipe to answer.
This seems to work for more than one test call as I've tried this multiple times in a row.
NO REAL WORKAROUND FOR MAKING CALLS YET (outside of airplane mode toggle, or using Google voice/hangouts to place calls).
GOOGLE SUPPOPRT - THIS IS CLEARLY A SOFTWARE ISSUE, not a 3rd party app issue either since the problem goes away for answering calls when you press the lock screen or toggle airplane mode for placing calls. Please STOP ASKING CUSTOMERS TO invest hours of time (or money) FACTORY RESETTING PHONES, or REPLACING/BUYING NEW PHONES.
MY HUNCH, is there is some core google service that isn't being used in SAFE MODE, but starts being used on NORMAL BOOT that is causing all these issue. I really DOUBT its a 3rd party app.
Thanks for your replies. I've contacted Google, and they didn't seem to think it was justification for replacing the phone out of warranty. They said I could either take it to a repair place to fix it or trade it in for the new Pixel 2 and get some money for it.
The workaround for answering calls works to connect the call and start the timer, but I still can't hear the caller and they can't hear me...
I still after much troubleshooting have found no way in which calls are functional. In addition to the attempts made above, I've since tried to uninstall and reinstall the phone app, and also to install a different phone app. No change to the problem. Even more curious, the problem still persists in Safe Mode.
If anyone has any more ideas, I'm all ears! Thanks!