I have just upgraded my O2 XDA Mini S to an O2 XDA Orbit. I'm trying to pass the wizard on to my son who currently is in a monthly contract with the UK 3 network. Both the Wizard and Orbit will not recognise the 3 sim. I've searched widely and find a lot of conflicting opinion but some say that the 3g card will work on a 2g phone (albeit talk and text only without the 3g frills). Does anyone have any advice. The wizard is unlocked and accepts O2 and Voda cards. Is it the O2 software that needs replacing or is it that the card will never work on this particular unit.
Thanks
Three Network now has both GSM and 3G coverage for a full UK coverage. As such, it *sometimes* works on non-3G phone. Depending on your area, I think. But, in general non3G phone (i.e. the Wizard) doesnt work well with Three
hanmin said:
Three Network now has both GSM and 3G coverage for a full UK coverage. As such, it *sometimes* works on non-3G phone. Depending on your area, I think. But, in general non3G phone (i.e. the Wizard) doesnt work well with Three
Click to expand...
Click to collapse
Thanks for the rapid reply. Yes, the fact that 3 backs up on to Orange to give full coverage set me wondering. The phone will not even accept the sim - saying no sim or invalid sim. Is there some kind of barring actually operating on the sim to prevent it's recognition by any phone other than a 3 supplied unit? Odd one this.
Well, the common one is SIM-LOCK phone, that the case where the phone is locked to a specific SIM only. i.e. A-SIM in A-Phone, B-SIM doens't work in A-Phone.
However, it is unlikely that you have a Phone-lock SIM, or rather, barred IMEI. That is, the network only works on phone (i.e. with the IMEI) that is registered with the network. Hence, A-SIM will not work on B-Phone because B-Phone's IMEI is not registered with A-Network. Technically, you can do that, but I can't seems to see what's the business benifit of it. Further, you may check this buy going to their website and see if they are selling SIM only package. If so, they are unlikely to be blocking unregistered IMEI, more likely they (the phones) are not compatible with three network.
If you were to go to the Universal forum, there are people using Universal (a 3G phone) with Three Network. I'm not sure if these phones are from them, but my hunch is they are not.
Thanks for the info
Regards
I have this problem on mine too i wan to use a 3 sim in mine, mine is unlocked to all networks but three sims dont work, believe three sims are a different type of sim and thus dont work in phones not designed to take that type of sim, as my bro has a newer pocket pc phone and m sim works ok in that, think iv read somewhere they use different voltages or frequecy or something?!?
Hi guys,
I'm new to the forum. I've tried searching for some answers but can't seem to find how to resolve the problem. I'm quite new to using PPCs so let me know if there's any information that you guys need.
So my phone works fine in Canada using Rogers... but everytime I go to US, I cannot detect a network for my phone and there's a "!" at the top. I tried searching for a network and it says "no network found" or sometimes it tries to register and then it fails in the end. In US, my phone automatically shuts off... I have no idea how this happens but everytime I go to look at my phone after leaving Canada, it's off. So when I go to turn it back on, there's no phone signal. I have no idea what to do as I'm not very familiar with PPCs.
Thanks for the help!
Which phone are you trying to use? Guessing Touch Pro?
Is international roaming or data roaming added to your account with Rogers?
Hey I have the HTC Touch Pro... yeah I've used this sim with my eten m700 before and it works fine. It just always seem to be searching for a network then it can't find any.
Thanks!!!
are you a prepaid customer? if so, Rogers doesnt allow roaming outside of canada.
Hey there... Just figured I'd pipe in here...
I am still using a TyTN (shopping for a Touch Pro today), and although I was able to always use my phone in the states, since my last firmware upgrade (WM6.1, new radio stack)....
....I can't get any service when I cross the border.
SOMETIMES I'll get 10 minutes of service over the course of an entire day. Very strange.
It is obviously firmware-related... Good luck with your phone...!
Thanks for all the help guys...
Nope I'm not a prepaid customer... should I be upgrading something on my phone to see if it works? Sorry... really don't know much about PPCs here!
just out of curiousty, have you called Rogers to ask for an updated OTA to be pushed to your SIM?
I've contacted Rogers and they said it has nothing to do with them... it's my phone! Should I contact them for the OTA? I'm sorry to be so noobie but... what does OTA do?
Thanks again!
Anyone help please!!!
Hey all,
This is my first post here; just found the website. I've been looking for something like this!
Anyway, the reason for my post is that my current freebie cellphone dropped from a high perch last night and shattered into a hundred pieces, finally giving me an excuse to pull the trigger on something nicer. I really like Docomo's Touch Pro, but I'm hoping somebody here might answer two questions about it before I drop 50,000 yen.
1.) The menus are all in Japanese and I've been told they cannot be changed to English. My Japanese is decent but I'm sure for such a sophisticated piece of tech, I'd like everything to be in English to take advantage of fine tuning, etc. Would there be a way to reformat the phone to put an English version of Windows Mobile on there, and if I did, could I still input Japanese characters?
2.) I'm going to be in Japan for at least another year and a half or so, but past that there's a chance I might have to go back to the US for work. If I did, what are the odds that the Touch Pro would work on a carrier like AT&T or Verizon? Are the 3G frequencies too different?
Thanks to anyone who replies
-Jonathan
Jonathan24 said:
Hey all,
This is my first post here; just found the website. I've been looking for something like this!
Anyway, the reason for my post is that my current freebie cellphone dropped from a high perch last night and shattered into a hundred pieces, finally giving me an excuse to pull the trigger on something nicer. I really like Docomo's Touch Pro, but I'm hoping somebody here might answer two questions about it before I drop 50,000 yen.
1.) The menus are all in Japanese and I've been told they cannot be changed to English. My Japanese is decent but I'm sure for such a sophisticated piece of tech, I'd like everything to be in English to take advantage of fine tuning, etc. Would there be a way to reformat the phone to put an English version of Windows Mobile on there, and if I did, could I still input Japanese characters?
2.) I'm going to be in Japan for at least another year and a half or so, but past that there's a chance I might have to go back to the US for work. If I did, what are the odds that the Touch Pro would work on a carrier like AT&T or Verizon? Are the 3G frequencies too different?
Thanks to anyone who replies
-Jonathan
Click to expand...
Click to collapse
Don't see why you could't change the language by flashing a new rom on, and if you need to enter japanese characters there are software keyboards that let you input them from memory.
1) You can install a WWE rom just fine, there are XDA members who have done this already. Then use the Japanese display/input cab found here to re-add Japanese support. You may need to do additional tweaking for specific apps or to get the keyboard right, but it shouldn't be very difficult.
2) The HT-01A will be locked to DoCoMo, but you can get it unlocked (a quick search on XDA will point you in the right direction) which will allow you to use it with an AT&T SIM card. Important note: DoCoMo uses UMTS 2100 for 3G while AT&T uses UMTS 850/1900, so you will need to make sure the HT-01A supports the latter if you want to use 3G with AT&T. The same goes for SoftBank X05HT. Otherwise you will still be able to use regular GSM/EDGE.
Verizon uses a CDMA network so it will not support either HT-01A or X05HT. au/KDDI (which also runs on CDMA) also has a Touch Pro, the E30HT, however it is next to impossible to switch networks with CDMA devices.
Your other option is to buy an unlocked AT&T Fuze/Touch Pro from the US (eBay?), which supports UMTS 850/1900/2100, and bring it to Japan to use with DoCoMo or SoftBank.
Of course, depending on your situation, you may have an easier time getting a Touch Pro from SoftBank than from DoCoMo due to their contract requirements.
anyone figured out how to get sms working in japan? my friend with his 8525 in tokyo can't sms my fuze in seattle.
Wow, I hadn't even considered importing a Touch Pro from the States. If the AT&T version supports both US and (Docomo) Japanese 3G frequencies, that sounds like a train I need to get on. Any idea if the folks at Docomo will have a fit if I bring in a foreign phone, or will they set me up no questions asked?
I did a quick search and found this (hopefully it's ok to link to ebay here): http://cgi.ebay.com/New-Unlocked-AT-T-HTC-Fuze-Diamond-Touch-Pro-P4600_W0QQitemZ160302176188QQcmdZViewItemQQptZCell_Phones?hash=item160302176188&_trksid=p3286.c0.m14&_trkparms=72%3A1205|66%3A2|65%3A12|39%3A1|240%3A1308|301%3A1|293%3A1|294%3A50
Thanks so much for the information, it's incredibly helpful!
-Jonathan
Jonathan24 said:
Wow, I hadn't even considered importing a Touch Pro from the States. If the AT&T version supports both US and (Docomo) Japanese 3G frequencies, that sounds like a train I need to get on. Any idea if the folks at Docomo will have a fit if I bring in a foreign phone, or will they set me up no questions asked?
I did a quick search and found this (hopefully it's ok to link to ebay here): http://cgi.ebay.com/New-Unlocked-AT-T-HTC-Fuze-Diamond-Touch-Pro-P4600_W0QQitemZ160302176188QQcmdZViewItemQQptZCell_Phones?hash=item160302176188&_trksid=p3286.c0.m14&_trkparms=72%3A1205|66%3A2|65%3A12|39%3A1|240%3A1308|301%3A1|293%3A1|294%3A50
Thanks so much for the information, it's incredibly helpful!
-Jonathan
Click to expand...
Click to collapse
get setup on the cheapest POS phone you can get from docomo, then transfer your sim to a sim unlocked touch pro. my friend uses his unlocked tytn II in japan without problems.
bani1 said:
anyone figured out how to get sms working in japan? my friend with his 8525 in tokyo can't sms my fuze in seattle.
Click to expand...
Click to collapse
It will depend on his carrier (DoCoMo or SoftBank) and what plan he's using, whether it will support forwarding SMS internationally. Most people in Japan use the hybrid MMS/email services (which are pay per-byte rather than per-message). With it, messages are sent as regular emails (but "pushed" to the phone using MMS delivery); which means you don't have to worry about international routing, just send emails to each other as you normally would.
For SoftBank subscribers, you will need MMSLite (3rd party) or S!Mail (SoftBank). MMSLite is rather limited in functionality, and S!Mail is a little slow (although I hear newer versions are much faster). I don't know specifics for DoCoMo subscribers, but I imagine it's a similar situation.
Of course your friend will probably be able to get more help by going into a store and talking with a representative.
Jonathan24 said:
Wow, I hadn't even considered importing a Touch Pro from the States. If the AT&T version supports both US and (Docomo) Japanese 3G frequencies, that sounds like a train I need to get on. Any idea if the folks at Docomo will have a fit if I bring in a foreign phone, or will they set me up no questions asked?
Click to expand...
Click to collapse
Yes, as bani1 suggested, you should be able to just buy a cheap phone from DoCoMo (UMTS 2100 network) and transfer the SIM over to a Touch Pro/Fuze (UMTS 850/1900/2100 support). The Touch Pro also includes automatic network configuration profiles for both DoCoMo and SoftBank. For DoCoMo, you will need to subscribe to their "FOMA" service. For SoftBank, you will need their "3G" service. You will not be able to subscribe to eMobile (UMTS 1700 network), au/KDDI (CDMA network), or Willcom (PHS network).
Again, depending on your living situation (non-permanent residency documentation), you may have difficulty getting a phone from DoCoMo, so keep in mind that SoftBank is the other option in case you're unable to subscribe with DoCoMo.
bani1 said:
get setup on the cheapest POS phone you can get from docomo, then transfer your sim to a sim unlocked touch pro. my friend uses his unlocked tytn II in japan without problems.
Click to expand...
Click to collapse
The last time I was in the Docomo shop, they told me I had to get some business-class data plan to go with the Touch Pro. Should I request that with the freebie phone or can they even differentiate if I get a regular data plan and use it with a different phone? Kind of curious what steps your friend took when he signed up.
Thanks guys, I really appreciate your help. Importing an AT&T version from ebay would seem to bypass a lot of the headaches of reflashing the rom, and I have a foreigner registration card so making a contract with Docomo shouldn't pose any problems. This is exciting! I left the store so disappointed last week when they told me it the menus couldn't be switched to English.
Yo!
1. NTT docomo's touch pro is like all of ours and can change the language within your phones settings.
2. NTT docomo can roam on US's GSM network and whether it will take a US sim card you'd have to ask the sales rep(hopefully he knows what a sim card is, doubtful).
Japan and Korea are the 2 only countries in the world that can't be roamed to. They use a different system called W-CDMA, but do have GSM bandwidths in the phone itself and can and DO roam in the states. I have seen some NTT phones with SIM card slots that are being used here.(US) You might want to also check out Softbanks model and see who's Data charges are lower. Japan is notorious for Data charges. Both NTT and Softbank are the same network and phones are identicall (touch pro that is).
Anyways, thats my 2 cents.
MauiKeitai said:
Yo!
1. NTT docomo's touch pro is like all of ours and can change the language within your phones settings.
2. NTT docomo can roam on US's GSM network and whether it will take a US sim card you'd have to ask the sales rep(hopefully he knows what a sim card is, doubtful).
Japan and Korea are the 2 only countries in the world that can't be roamed to. They use a different system called W-CDMA, but do have GSM bandwidths in the phone itself and can and DO roam in the states. I have seen some NTT phones with SIM card slots that are being used here.(US) You might want to also check out Softbanks model and see who's Data charges are lower. Japan is notorious for Data charges. Both NTT and Softbank are the same network and phones are identicall (touch pro that is).
Anyways, thats my 2 cents.
Click to expand...
Click to collapse
Actually, I looked through the X04HT rom and it's missing most (if not all) of the 0409 (English) MUI files. Almost all of the apps include only 0411 (Japanese) MUI files. I'm sure it's the same with X05HT, as well as DoCoMo versions. You may be able to change localization to US (which will change the names of days/months and various units to English), but most of the text menus will remain in Japanese.
W-CDMA is the baseband, UMTS is the network system. In the US, AT&T also runs a W-CDMA/UMTS network. But DoCoMo and SoftBank run W-CDMA/UMTS 2100mhz, whereas AT&T runs W-CDMA/UMTS 850/1900 (in addition to GSM 850/1900).
These days you can bring any unlocked UMTS 2100-capable phone to roam in Japan. SoftBank even lets you rent SIM cards at ￥500/day if you're just making a short visit. But you are still right that you need to pay careful attention to your data usage, at least for the first month or any month thereafter if you make changes to your service, so that you don't unwittingly end up with a ￥50,000+ bill.
hey there! Wow, do you live in Japan? One thing ,how would I roam with a sim card from softbank? When I say roam I mean roam with my phone and my phone number. Also w-cdma is the regular radio network. UTMS is the 3G bandwidth. And I thought AT&T was GSM?
MauiKeitai said:
hey there! Wow, do you live in Japan? One thing ,how would I roam with a sim card from softbank? When I say roam I mean roam with my phone and my phone number. Also w-cdma is the regular radio network. UTMS is the 3G bandwidth. And I thought AT&T was GSM?
Click to expand...
Click to collapse
AT&T runs both W-CDMA (UMTS 850/1900) and GSM (850/1900) networks. Of course their GSM network has wider coverage. Any phone that does not have UMTS 850/1900 will fall back to regular GSM.
SoftBank SIM rentals are not intended for roaming. If you rent a SoftBank SIM, you will receive a Japanese phone number, and all calls and data connections will be made locally through SoftBank (as per their rental SIM rate plan). You can still make international calls but they will be charged at SoftBank's rates.
If you want to keep your original phone number, you do not need to rent a SIM card. Just keep your original SIM card in your phone. For example, if you have an AT&T SIM (and therefore a US phone number), your AT&T SIM will roam while in Japan. AT&T has roaming agreements with both SoftBank and DoCoMo, so your phone will simply connect to whichever network has greater coverage in the area you travel. You will be subject to AT&T's roaming charges, as detailed here:
http://www.wireless.att.com/travelguide/coverage/coverage_details.jsp?CIDL=392&MNC=CING
Of course, the only way to be able to roam in Japan is with a phone that supports UMTS 2100. As mentioned earlier, it is not possible to connect to eMobile (UMTS 1700), au/KDDI (CDMA), or Willcom (PHS) networks.
SoftBank X05HT
hi there! another newbie here. i'm living in japan and yesterday i purchased my SoftBank X05HT but wasn't told english was not available on it! being such a hi-tech piece of kit i really need to get english on it. i've been follow the advice given to Jonathan24 but being a novice i'm a bit concern that i will muck it up in some way. i understand that the japanese phone network is slightly different to european/american networks and am worried about installing a WWE rom. will my phone's services still fully function on the softbank network, S! Mail, 3g internet, etc?
Hi,
I moved from Germany to Japan 2 month ago, and brough my European Touch Pro (sim free version from HTC, not one of the T-Mobile sim locked ones).
I have a WWE rom flashed and run it on Softbanks network without problems.
My rom does not have S!Mail, but so far, I do not miss it.
One thing I have learned in Japan is, that people in tech stores like Bic Camera, or in mobile stores like Softbank or DoCoMo normally have no clue what they are talking about.
Whatever you ask, that is a little more than their standard, the answer you will get is: "That is not possible." 10min on google or here in the forum, and you will find a solution.
One thing that I am interested in is the radio rom which comes with Softbanks Touch Pro.
If anybody has it, please share.
Thanks.
fhsieh said:
Actually, I looked through the X04HT rom and it's missing most (if not all) of the 0409 (English) MUI files. Almost all of the apps include only 0411 (Japanese) MUI files. I'm sure it's the same with X05HT, as well as DoCoMo versions. You may be able to change localization to US (which will change the names of days/months and various units to English), but most of the text menus will remain in Japanese.
.
Click to expand...
Click to collapse
This is correct.
You can change Tocuh-Flo to English relatively easily - there is a patch on this site, cant remember where, but search will find.
I have a DoCoMo HT-01A (X05HT, Touch Pro). I dumped the orginial JP ROM to raw files, (haven't cooked it yet) and flashed using ROMeOS2_140_1_ENG_19974_15112008 with Raphael HardSPL first and then booting the ROM from the SD card. Flashing was a piece of cake.
I haven't extracted NaviTime, the GPS app, cause I downloaded Garmin and Japanese maps from a certain swash buckling place
dazzerjp said:
I haven't extracted NaviTime, the GPS app, cause I downloaded Garmin and Japanese maps from a certain swash buckling place
Click to expand...
Click to collapse
In the X04HT ROM, NaviTime is included simply as a CAB installer (rather than OEM package). But I tested it and was not particularly impressed. Garmin has better routing, and PocketMapple has more detailed maps.
Oh, and Diamond TF3d Config will take care of the TouchFlo language setting (among all sorts of other tweaks) -- no need to search for the MUI patch.
brendino888 said:
hi there! another newbie here. i'm living in japan and yesterday i purchased my SoftBank X05HT but wasn't told english was not available on it! being such a hi-tech piece of kit i really need to get english on it. i've been follow the advice given to Jonathan24 but being a novice i'm a bit concern that i will muck it up in some way. i understand that the japanese phone network is slightly different to european/american networks and am worried about installing a WWE rom. will my phone's services still fully function on the softbank network, S! Mail, 3g internet, etc?
Click to expand...
Click to collapse
Flashing a ROM does not change your phone's radio, so it will still be able to connect to SoftBank (calling, 3G internet, etc) just fine. You will be able to find more information on flashing a WWE ROM in the Touch Pro ROM section, but just to confirm, you will need to install HardSPL through ActiveSync, then choose a ROM and place the .nbh file on your microSD card, and follow the steps for hardresetting/loading new ROM.
Of course you will probably lose any 3rd party apps that come pre-installed with your phone, so you may need to use the Application CD that came with your X05HT to reinstall them. As for S!Mail, you should be able to download the CAB and reinstall it by accessing your My SoftBank page from your phone using Internet Explorer. Here are the instructions for the X01HT, but it should be similar for the X05HT. I recommend getting the S!Mail CAB and any other necessary files first before flashing a new ROM (or at least performing a full backup).
You should also make a note of the connection settings so that you can make sure they are correct once you flash a new ROM. In the past, SoftBank has used different connection settings for different rate plans (I don't know if it's still the case), and some people have used the wrong settings after flashing their ROMs only to be faced with a huge bill at the end of the month. So this is another fair warning to be mindful of your data usage for the first month (or any subsequent month after you make major changes to your phone) -- unless of course you are confident you're using the correct settings.
So I went ahead and ordered an unlocked AT&T Fuze off of Ebay last night and it's on its way to my family's house where they'll repackage and send it off to me. I thought I should confirm something while I still have the chance, however.
I'm a resident in Japan so rather than roaming, I'd like to be able to use this with a regular Docomo subscription plan. If I get that crappy starter phone and then switch the SIM out to the Fuze, will it work the same (same phone number/email address, etc) with a regular subscription instead of trying to roam? Are there steps I need take to ensure that it uses the radio/data plan in the same way, or is all of the information contained in the SIM?
Also, what would technically happen if I walked into the Docomo shop the day I made my contract and said "Hey, I already have this nice smart phone, can I just use this?"
Thanks again, especially to fhsieh! You're a lifesaver!
-Jonathan
Jonathan24 said:
I'm a resident in Japan so rather than roaming, I'd like to be able to use this with a regular Docomo subscription plan. If I get that crappy starter phone and then switch the SIM out to the Fuze, will it work the same (same phone number/email address, etc) with a regular subscription instead of trying to roam? Are there steps I need take to ensure that it uses the radio/data plan in the same way, or is all of the information contained in the SIM?
Click to expand...
Click to collapse
The phone number will automatically be transferred to whichever device has the SIM. The basic network settings are contained within the SIM, and the Fuze contains an app (Start > Settings > Connections > Connection Wizard) that will automatically set up any additional connection settings for DoCoMo (the app is also part of most other TouchPro ROMs, in case you want to flash a different ROM). A DoCoMo SIM inside Japan will not roam.
You will have to enter email settings manually, but I have no experience with DoCoMo so I don't know if they use a specific app (like SoftBank does with S!Mail), or if you can simply enter it as a standard POP/IMAP account through WM6.1's default messaging app. Of course, with data access, you can simply tell your contacts to use your own email (and not a docomo email) for messaging -- you should not incur any additional charges for that.
For your reference, here is the full manual for the HT-01A:
http://www.nttdocomo.co.jp/support/trouble/manual/download/pro/ht01a/index.html
One note: you may want to take a look at section 14: "データ通信／ワイヤレスLAN" (pages 171-186). It contains connection settings for DoCoMo's "mopera U" data plan. You may need to set it up accordingly if you subscribe to that rate plan. And on that note, I would suggest taking a look at which plans are intended for use with the HT-01A, and then choosing the cheapest phone that uses the same plan(s). You wouldn't want to just buy the "most basic plan" and be caught off guard with high data charges if the plan isn't intended for use with a data-heavy device.
If you feel adventurous, you might also buy one of the models that can be hypersim-unlocked (for use overseas) and sell it on eBay.
And a last thought: if you have multiple DoCoMo stores in your area, you may want to "test the waters". Some stores/clerks might give you the cold shoulder while others might be very helpful. Although IMO, saying "I already have this phone, can I just use it?" won't do much because either way they're not required to support non-DoCoMo phones (the worst that would happen is they might refuse to open an account thinking you're trying to circumvent their plans; at which point you could just go to another DoCoMo store). But you shouldn't need any extra help -- your cheap phone should have all the necessary connection settings, and it's just a matter of copying them over to the TouchPro.
DoCoMo Bizhodai Data Plan
The data network plan I was told I have to use with the DoCoMo HT-01A phone is called Bizuhodai. (Mopera U is their email plan.) I bought the phone and flashed an English ROM on it and now I can't get the phone to connect to the data network.
Any DoCoMo users able to flash an English rom and get it to work with the Bizuhodai data plan?
Thanks,
Im hoping someone can shed some light on a problem that is driving me insane! I've looked/searched the forums but cant find an answer so am hoping someone will answer this thread.
I am on an orange contract so have an orange sim. Ive just been given a new 02 xda serra by my brother. (he bought it for his girlfriend but then she dumped him - her loss; my gain bless him ).
Here's the problem:
Anyway, I unpacked it, switched it on and it ran through the whole set up process and loaded 02 customisation on it. Then i put my orange sim in and is says NO SERVICE. I just get the signal icon with an x. The orange sim works in other unlocked phones. Both PAYG and contract. Other network sims also register in this XDA Serra. Ive tried Virgin, O2, Tesco and T-Mobile - all fine, connect and work fine for calls/texts. It seems that the only sim that doesnt work is Orange!!!!
Here's what Ive done to try and resolve it:
Ive been through phone settings and manually selected the orange network. I get a message saying that it is 'REGISTERING ON THE NETWORK' then after a few minutes get another message that says 'UNABLE TO REGISTER ON THE NETWORK, TRY ANOTHER PROVIDER OR SWITCH OF DATA CONNECTION AND TRY AGAIN'. Ive checked in comms and data connection is off. A message tells me that
THERE ARE NO DATA SESSIONS ACTIVE.
Ive hard reset with my orange sim in - I still got 02 setup and no service with orange. I also noticed that after hard reset it prompts for a network as part of the reconfig/setup process but all the options are O2 and appear to be PAYG. I dont know if that makes any difference. It also has an option to remove all settings, I tried this too but still get no service.
Can you help?
I want to know, if this is a setting problem that can be easily fixed? Have I got something turned on/off somewhere that if I adjust, will fix this problem? Do I need to unlock the handset? [Im a complete novice]. Or is it broken?
Failing that, is there someone around the Portsmouth/Havant/Waterlooville/Hampshire area that has experience of 'cooking' these phones and is willing to help me make it work/set it up with whatever it needs?
If it helps, when I switch it on I can see that:
R: 1.02.25.19
G: 52.33.25.17H
D: 1.90.00.00
If you need any more info please ask.
Here's hoping someone smarter than me can figure this out before I pull all my hair out and end up looking like my dad
Absolutely nothing springs to mind but to stop the O2 customisation happening after a hard reset, perform a soft reset in the three second window when it says "custom configuration" or some similar message. I used to do this on my Alpine and it left me with a working Alpine without the O2 garbage.
It's just possible that stopping the O2 stuff installing, and i am guessing that will also include network settings, may enable your orange SIM to get it's feet in the door and let it all work.
Another suggestion would be to flash it with a network neutral ROM from here. It looks as though the Serra is actually Raphael, aka Touch Pro, so go and search in there.
Good luck and persevere, you will get there.
thank you for replying to my question. I tried the hard + soft reset you suggested and it did get rid of the O2 customIsation but unfortunately I still cant get connection using my orange sim. Network still not registering. Screen shows device unlocked.
Since my original post Ive tried an orange PAYG sim rather than my contract one but still no different. So my problem remains.
Im nervous about flashing a new ROM on my own in case I screw my phone up which is why Im asking if theres anyone experienced nearby who can guide me.
Thank you for your encouragement, I will keep trying.