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I jsut dicovered my new G4's wifi has been disabled by operator. Can anyone help to activate it? There is a red cross over the comm manager on today screen. Please help!!
Do I feel silly or what.
I got rid of the icon (and the whole tray) so I didn't remember, but the cross just means your WiFi is off (not flight mode as I said earlier), which is the default state. Open the comm manager (you can use the button on the left side of the phone) and tap the antenna icon. this will turn WiFi on.
Just in case I am wrong (phone operators don't like devices with WiFi because it reduces data usage by customers) hard reset your phone and quickly soft reset before customization is installed (there should be a 3 second countdown).
What the above poster said.
Or perhaps flash your phone with a new/clean ROM from e.g. qtek. (here)
But flashing the device is not really everyone their thing, so you need to figure out whether you wanna do that at all. Giving it a hardreset without installing the extra apps almost gives the same result.
But don't forget to use the 'ROMUpdateUtility_NoID.exe ' when you try to update, else you get an error. But that's all in the topic there. And don't forget to fully charge battery before update
(hey, this is the upgrading part of website no bad to lead people to the dark side eh? )
wifi
I have tried so many romes and none of them will turn on my wifi is there some trick I need to know about? did you fix your wifi?
Well, when using a different rom I guess the operater doesn't have that much to do with it anymore.
Just when you go into the com-manager you see an icon that looks like an antenna thingy with a little cross next to it. Just press it and there you have wifi (should become yellow without the cross).
That should be working standard with a 'normal' rom like the new qtek one. Connecting is another story though once the wifi is enabled (connecting with wifi is a bit tricky at times).
I flashed the qtek rom on my Dopod 830 (bought in China) successfully. However, the wifi on the comm manager still failed to activate. So the assumption (conclusion) is China Telecom simply removed the the wifi chip.
I think you may just have a faulty device.
To my knowledge, no phone company actually has the facility, or would bother with the enormous cost of modifying devices in such a way.
Could you be more specific as to what happens? I have a feeling there is a big misunderstanding here somewhere.
You press the button on the side, the comm manager comes up, you click the icon with an antenna and...
a) noting happens.
b) error message pops up.
c) wait cursor (circle with 4 colors) appears, but the button remains with the x.
d) non of the above.
I think you may have rushed a bit with flashing different ROMs. Try putting the original ROM back, without the extended ROM and see what happens.
Thanks levenum! My problem is (c), there is a waiting sign and the icon remained x. The original rom is in simplified chinese CHS and now I am having the 2.20.7.34 wwe with everything running fine except wifi. Will try to flash back to a CHS rom and see what is happening.
Well that does sound like a hardware / driver problem, but it is more likely a fault than intentional deactivation.
Is the phone under warranty by chance?
If so, once you have the original ROM you might try getting it repaired in the lab.
Also check the phone details on the site of your phone company. Do they state this model has WiFi or do they 'conveniently' omit it.
I checked with China Telecom and Dopod, they said the wifi chip has been removed. I am not sure how they can remove the chip but many phones selling in China have got wifi removed. How can I know the wifi is physically removed or is jsut deactivated?
iyfchan said:
I checked with China Telecom and Dopod, they said the wifi chip has been removed. I am not sure how they can remove the chip but many phones selling in China have got wifi removed. How can I know the wifi is physically removed or is jsut deactivated?
Click to expand...
Click to collapse
I have exactly the same problem with you, as I searched the forum, some poster tell that Dopod from China mobile, the wifi chip is factory removed.
Does anyone have the schematic of the full-function prophet, so i could locate the wifi chip position, so i can upgrade my Dopod 830 by hardware way
thanks
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db
MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!
No one has a clue?
I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom
any other idea?
Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!
ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
any news on this?
No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!
Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great
Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.
What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps
PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !
Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?
Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps
Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool
Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy
Hi,
I have a Tilt 8900 (w/o camera), with the latest AT&T ROM installed (w/o the customizations).
I successfully performed HARD SPL and verified this by entering bootloader.
I then downloaded the French radio fron the radio thread (this radio was reported to work well in my area) and successfully installed it (or so it seemed late last night).
The ZIP file I donwloaded from XDA included an RUU exe file and an NBH file (I think).
I extracted both files to my hard disk, ran the EXE file (its screens look awfully similar to the HARD SPL screens) and the installation went smoothly and quickly, including the final SR.
My Tilt returned to normal functioning (or so it seemed), ie various apps which I used - worked perfectly, and it also synched w/o any problems to my PC.
But then on the way to work I suddenly found that I had no sounds at all, in any app.
Following advice, I performed an HR from start-settings-clear temp, and this did not help (the Tilt still functioned well, though, and I could execute all apps).
I then performed a regular HR (by holding both soft key buttons and pressing the SR).
The HR went well, including screen alignment, date & time setup, etc. Then the phone showed the AT&T animation and the screen where the radio and ROM versions are shown, and then - WHAM- the screen went black!
I pressed the Power button, and the screen I received is filled with colored dots (as if it shows a 3d picture or something), and I obviously can't do anything further.
I repeated this procedure several times, nothins has changed.
I also took out the battery for about 1/2 an hour, no luck.
I'd appreciate any ideas.
Thank you.
What ROM and Radio are you using WM6 or WM 6.1?
If you have just flashed a 6.1 Radio and are not using a 6.1 ROM (or vice versa) you will have no sound.
Have a look at the Kaiser Radio link in my sig it will tell you the Radio Compatability with the OS.
Try flashing another radio, if you can't boot flash from the Bootloader Screen.
Thanks
Dave
If I read your post correctly, and you installed a new Radio ROM but did NOT install an OS ROM, then that is your problem.
The newer AT&T-based ROMs require a matching Radio in order for the sound and camera (n/a in your case) to work. If you want to keep your new Radio, you will need to change your OS ROM also.
Replies
Hi Dave,
I have WM6 with the latest AT&T ROM.
The radio I flashed is compatible with WM6 (it's the French radio), but it might not be compatible with the AT&T ROM.
Meanwhile I discovered that I CAN enter bootloader mode, so hopefully this is a recoverable situation.
I understand that I need to enter bootloader mode on the Tilt, enter AS on my desktop PC, in AS I need to remove the checkmark from connections-allow USB connections, connect the Tilt to the sync cable amd then run the RUU EXE file in order to try and reflash the previous radio. Is this correct?
Last, if this fails as well, would I be able to reflash the updated ROM (after entering bootloader mode)?
Anything else I need to do so that I don't totally brick my Tilt?
Thanks.
wisniak said:
Hi Dave,
I have WM6 with the latest AT&T ROM.
The radio I flashed is compatible with WM6 (it's the French radio), but it might not be compatible with the AT&T ROM.
Meanwhile I discovered that I CAN enter bootloader mode, so hopefully this is a recoverable situation.
I understand that I need to enter bootloader mode on the Tilt, enter AS on my desktop PC, in AS I need to remove the checkmark from connections-allow USB connections, connect the Tilt to the sync cable amd then run the RUU EXE file in order to try and reflash the previous radio. Is this correct?
Last, if this fails as well, would I be able to reflash the updated ROM (after entering bootloader mode)?
Anything else I need to do so that I don't totally brick my Tilt?
Thanks.
Click to expand...
Click to collapse
The times I've flashed through bootloader (and there have been a few!) I've never bothered disabling Activesync - just connect the phone to the USB and run KaiserRUU.exe. It takes a few extra seconds on the "Verifying Info on your device" screens, and then comes up blank in the "Current ROM" section, but I've never had anything fail to flash yet.
I was not aware of this
NotATreoFan said:
If I read your post correctly, and you installed a new Radio ROM but did NOT install an OS ROM, then that is your problem.
The newer AT&T-based ROMs require a matching Radio in order for the sound and camera (n/a in your case) to work. If you want to keep your new Radio, you will need to change your OS ROM also.
Click to expand...
Click to collapse
So this means that I need to revert to my original configuration (ie the updated AT&T ROM) and keep it that way?
I wanted to improve the radio reception, since inside my house I have virtually no reception. And I read several reports in our local PDA forum that this specific radio does improve things.
Also my GPS lost too many times the GPS signal (all of this did not happen with my HW6910).
Thank you.
Confused Stu said:
The times I've flashed through bootloader (and there have been a few!) I've never bothered disabling Activesync - just connect the phone to the USB and run KaiserRUU.exe. It takes a few extra seconds on the "Verifying Info on your device" screens, and then comes up blank in the "Current ROM" section, but I've never had anything fail to flash yet.
Click to expand...
Click to collapse
I'll write here within a couple of hours, after I get home.
wisniak said:
So this means that I need to revert to my original configuration (ie the updated AT&T ROM) and keep it that way?
I wanted to improve the radio reception, since inside my house I have virtually no reception. And I read several reports in our local PDA forum that this specific radio does improve things.
Also my GPS lost too many times the GPS signal (all of this did not happen with my HW6910).
Click to expand...
Click to collapse
If you want to use the other radio, you need to flash a non-AT&T ROM to your device. This is a very simple process, and there are many different ROMs to choose from.
What is the radio version that you want to use? This way I can suggest several upgrade options that will be compatible with it.
It seems that the french radio might be suitable
But basically, at the moment I prefer to stay with the standard AT&T ROMs, minus the customizations.
I read through the Kaiser radios thread. Several radios are non-optional since they are only for WM6.1. Other radios are older than the one that came with the newest AT&T ROM (can't remember the ROM version).
I do understand that the radio selection process is somewhat a trial and error process, but I'm concerned that I might have some serious problem while trying, and I don't really have that much time to play with this. And as it is, I still don't know that I'm out of the woods with my current problem.
I'm sorry, I totally missed the part about the colored dots showing up on your Tilt after the last HR. Are you still having this issue, or is the phone booting correctly and you just have no sound?
Same Problem
I have the same issue. After the flash I tried, I see colored dots once I tried RUU. After that when I reboot, I just see a blank screen. I see that AS is happening.
Before the flash it wasR 1.27.14.09. Now it is 1.27.12.11
How do I fix the colored dots issue?
everything OK now.....
I reflashed the original radio, as per the instructions here, and now the phone is fully functional again (emails, phone, WIFI, GPS....).
I must admit I was quite worried for several hours, and couldn't wait to return home.
Further, it turns out I've grown quite dependent upon my Tilt...
Last, the signal strength issues haven't gone away, obviously, and I've yet to find the proper radio.
Many thanks to all the helpful people here.
By the way, I'm still curious regarding the reason for the colored dots on the screen.
Until I reflashed the orgiinal radio,
NotATreoFan said:
I'm sorry, I totally missed the part about the colored dots showing up on your Tilt after the last HR. Are you still having this issue, or is the phone booting correctly and you just have no sound?
Click to expand...
Click to collapse
Until I reflashed the orgiinal radio, all I had were the colored dots.
Following the initial french radio flash, and prior to the full HR, I did not have sound, bout the phone was fully functional.
After I performed the full HR (both soft keys + SR) - I received the colored dots screen, which rendered the phone unusable.
I have this same problem and can't get in bootloader mode!!
Any help!!
where or how can i get activedeviceex?
Michaelbukachi said:
where or how can i get activedeviceex?
Click to expand...
Click to collapse
you should read the posts by Steve Maillet \ (eMVP \) at http://www.pocketpcjunkies.com/Uwe/...t-is-the-driver-API-call-to-register-a-device
im kind of new at this, i couldnt quite follow what he was talking about. im trying to manually load the wifi driver in my friends htc tornado .it suddenly stopped working after flashing a new rom.we tried 3 or 4 different roms before going back to the original rom but still the same result. in the comm manager it says driver not loaded. i wonder whats wrong since when we search for wifi the driver in the windows folder i.e tiacxwln.dll, you find that its still there.
If the driver is not loaded at startup with a shipped ROM than the device is either broken or has no WIFI. The Tornado has two flavors, one without and one with WIFI. If the HW is not on the PBA (or broken) then the driver will not load.
Look up the IMEI of the device (*#06*). If it starts with 356298 it is a QTEK 8310 (with WIFI) if it starts with 356536 it is an O2 XDA Phone (no WIFI) or a similar built device. This is true for all such devices that have crossed my desk - but I am limited to Germany, so I have no clue about American (T-Mobile SDA there - has WIFI) or French (Orange SPV C600 - has no WIFI)
Best evidence comes from opening the device. Under the LCD there is the WIFI chip. If you see blank space and unsoldered contacts then the device has no WIFI HW.
Lets discuss this in the Tornado Forum
it shows 356537.... i think the hardware might be broken since it worked before flashing new rom.i will ask him if has dropped the phone before
Hi!
I have posted this message on another thread, but it's important so I create a special thread for it.
Indeed I received my Z5s yesterday and I have 1 week to find out if my WIFI issue is hardware or software. In the case of hardware, I need to send back my phone to china .
I received the phone rooted, so if I want to install the last update from nubia (1.30) I have different manipulation to do. Howevver, I am afraid that if I touch the rom, the seller can tell me "you changed the rom, before it was working so it's your fault. we don't give you back the money!".
So I am waiting he allows me to put back the official rom 1.30. By the way if anybody has a good tutorial (in english) about unroot and changing ROM, I would be very grateful
There is the description of my WIFI issue:
First (yesterday) I couldn't find any WIFI and then after a factory reset, I could find some wifi but not everything. By example in my laboratory, the general WIFI of the school appears (and is working) but not the wifi of my lab... Anyway I found out than others WIFI were missing too. (Maybe 15 were alright on 20).
Now (today), in my lab, I can't even find 1 WiFi! I have tried the factory reset and it still doesn't work. In the description of the last update (1.30), I found "6. 修复wifi小概率无法打开的问题 = Small probability can not open wifi fix problems".
It looks like my problem fix except that in my case it is not a small probability but it (almost) always happen...
So I need your expert opinion, do you think it is more probably hardware issue or software issue? Does any Z5s owner have this problem (sometimes or alway)? I've bought the phone in Eternal Team on Aliexpress, I don't know what is their custom ROM, did anyone buy the phone there and know what is the ROM ?
Thanks in advance for your help!!
Wifi issue
Nobody can help me ?