Database Info

calling cards issue

Guys i am an ex-sx56 user moved off to treo (600 and then 650) and am back to the wizard... I had a phone dialer tool "TAKEPHONE" in the palm world that I used to use and was very handy for phone dialing.
I had a rue setup if there is any number starting with +44 it used to use one calling card and dial the 1800# and with for me to click another button then dial the Pin and the automatically dial the number. That way I never had to change my contacts so that when i am here in the US i use the calling card and when in am there un UK i disable calling card and all the numbers are workable and no updates needed...
I am missing this utility as I travel a lot and dial international a lot… I have looked and have not found any decent tool to do the same.
I looked at the long distance dialer but did not work well with WM5.
I am willing to write some tool if I can get some tapi API in MS.net I have written a utility to make the call now I need to get it to check the state of the line and dial extra digits which I cant figure out
In WM5 I managed to partially solve the problem where I create a new contact with 1800XXXXXXXppYYYY where x is the calling card # and Y is the pin after doing this my calling card service is looking for the actual # it also allows me to fins a number but when I click it it dials another call instead of keying in the digits on the first call….
Not sure if I am expressing this clear but I need help.

I will pay for this kind of app.
I am using long distance dialer , it works ok on my HTC wizard
but I would like to have the one you talking about

How to Restore Voicemail Speed Dial

I was working with Faria's new wm6 rom and the restore speed dial and contacts utility it has.
Some how I ended up with NO speed dials at all.
I can reenter all except position No. 1.
How to I restore the original speed dial number and position ??
I tried the operator config but no dice

In phonepad ...press menu->then options-> then press "services"
tab-> then select "voiceMail and text messaging"-> then click
"get settings"->change your voicemail and txt message service center
number. After adding voicemail # then your #1 key should let you dial
your voicemail by press/hold #1 key.

Thanks but I tried that already.
I even did it again to be sure.
But did not work.
#1 does not dial and there is no #1 i speed dial.
#2 is the first avaliable number.

Any progress on this one ? I have same problem

And even I HAVE #1 as Voicemain but there is NO phone number associated So when I press/hold "1" NOTHING happens.

Similar issue on WM5
I rebuilt my contacts database and during the clear-down process the #1 speed-dial has disappeared.
Its not listed in the speed-dials and is not offered as an option when adding a new speed-dial
I tried sending a new number to the network, which the network recorded, but it didn't create a speed-dial in #1 at all
Any ideas ?

I deleted pim.vol to clear out contacts, calendar, etc. database prior to re-syncing with Outlook and now I have the same problem.
Has anyone resolve the issue in restoring the Voicemail Speed dial #1 without doing a hard reset?

Set speed dial number 1

Hello !
Do you know how to configure the speed dial number 1 in WM6 ?
Setting the other numbers is not a problem. But for number 1, there is a problem: the setup does not allow you to change it.
Chris

Good question .

I have noticed where the speed dials settings are stored !
They are stored in the database 'pim.vol', in the table 'speeds'. I have noticed that with SKTools, but SKTools only allows you to view the database, you can not change it. Does anyone know how to modify this table ?

chris247 said:
Hello !
Do you know how to configure the speed dial number 1 in WM6 ?
Setting the other numbers is not a problem. But for number 1, there is a problem: the setup does not allow you to change it.
Chris
Click to expand...
Click to collapse
Speed dial #1 is designed to be used for voice mail. If you want to change it, goto Start/settings/personal tab/phone/services tab/voice mail and text messages and click get settings. Change the number for voice mail and click OK. It will most likely say it couldn't save the settings and to try again later. Ignore that, the speed dial #1 is now set. Open your dialer and press and hold 1, it will dial your #1 speed dial number now. Or you goto phone/speed dial and select #1. it works either way although the name will be displayed as Voicemail in the speed dial screen

10x but this is not for Windows Smartphone version.
I don't see this tabs in Settings.

Kasush said:
Speed dial #1 is designed to be used for voice mail. If you want to change it, goto Start/settings/personal tab/phone/services tab/voice mail and text messages and click get settings. Change the number for voice mail and click OK. It will most likely say it couldn't save the settings and to try again later. Ignore that, the speed dial #1 is now set. Open your dialer and press and hold 1, it will dial your #1 speed dial number now. Or you goto phone/speed dial and select #1. it works either way although the name will be displayed as Voicemail in the speed dial screen
Click to expand...
Click to collapse
You are right, it should work that way. I followed your instruction, I also had the warning popup when setting up the voicemail phone number:
"Cannot save your changes to the network. Try changing settings later, or disconnect data connection and try again."
I have no other choice than, clicking on Cancel, but I can see that the voicemail number is saved. But there is still no number 1 in the speed dial
I have WM6 Professional (a touch screen)

HTC U11 Voicemail Setup On Stock Dialler

Hello,
I have just taken delivery of an HTC U11 6GB/128GB Dual SIM (all stock / not rooted) and find I am having issues with the HTC stock dialler and Voicemail setup. Basically on the stock dial pad I do not have the voicemail icon on key "1" so I cannot press key "1" to access my voicemail. I have checked under settings for voicemail and my provider and number are set correctly . I have installed a couple of other diallers from the Google Playstore and they have the key "1" voicemail shortcut that functions and dials Voicemail correctly. I have also tried with a couple of different provider SIMS and in all cases with the HTC Stock dialler no voicemail shortcut.
Can anyone offer and advise?
Many Thanks.

nialbracher said:
Hello,
I have just taken delivery of an HTC U11 6GB/128GB Dual SIM (all stock / not rooted) and find I am having issues with the HTC stock dialler and Voicemail setup. Basically on the stock dial pad I do not have the voicemail icon on key "1" so I cannot press key "1" to access my voicemail. I have checked under settings for voicemail and my provider and number are set correctly . I have installed a couple of other diallers from the Google Playstore and they have the key "1" voicemail shortcut that functions and dials Voicemail correctly. I have also tried with a couple of different provider SIMS and in all cases with the HTC Stock dialler no voicemail shortcut.
Can anyone offer and advise?
Many Thanks.
Click to expand...
Click to collapse
Same issue for me. Very strange!
Noticed that when you are actively in a call, however, the VM icon does appear above the 1 key when you click on the keyboard. Slightly pointless at that stage though!! Also no way to assign a speed dial to slot 1.
Probably something to raise with HTC directly?

Same for me. I tried to raise a case with them but for some reason the online form didn't seem to get through.
I will try again and send this link!

wazzaworld said:
Same for me. I tried to raise a case with them but for some reason the online form didn't seem to get through.
I will try again and send this link!
Click to expand...
Click to collapse
Under the "Call" settings tab does it say voicemail selected for "My Carrier"

wranglerray said:
Under the "Call" settings tab does it say voicemail selected for "My Carrier"
Click to expand...
Click to collapse
Just checked thanks. Yes, My Carrier is set. No other option.
I changed the voicemail number to one I have used on other phones but still no icon .
I managed to log a case with HTC so will post the reply....

nialbracher said:
Hello,
I have just taken delivery of an HTC U11 6GB/128GB Dual SIM (all stock / not rooted) and find I am having issues with the HTC stock dialler and Voicemail setup. Basically on the stock dial pad I do not have the voicemail icon on key "1" so I cannot press key "1" to access my voicemail. I have checked under settings for voicemail and my provider and number are set correctly . I have installed a couple of other diallers from the Google Playstore and they have the key "1" voicemail shortcut that functions and dials Voicemail correctly. I have also tried with a couple of different provider SIMS and in all cases with the HTC Stock dialler no voicemail shortcut.
Can anyone offer and advise?
Many Thanks.
Click to expand...
Click to collapse
It's on mine and it does indeed call my voicemail. US single sim on T-MOBILE.

Anon2016 said:
It's on mine and it does indeed call my voicemail. US single sim on T-MOBILE.
Click to expand...
Click to collapse
Likewise on my Sprint phone
Sent from my SM-T530NU using Tapatalk

Maybe it's just a problem with the phones bought direct from HTC or SIM-free? Mine came from HTC.
Had a reply as follows anyway, so fingers crossed for an update soon.....
We are sorry to hear that you are experiencing difficulties with HTC dialer of your HTC U11.
Thank you for informing us about issue with the voicemail icon and attaching the screen shot.
We have forwarded all data to our developers and expecting Phone app to be updated.
Please, for now use any third party dialer from Play Market.
Also, you can add the voice mail number as a contact and set speed dial for it.
Please accept our sincere apologies for the inconvenience you may have experienced.

Well, I have the U11+ with Oreo 8.0 and this issue is still there.
Maybe if you are back in touch with HTC you can mention this.
For now I'm just using speed dial 2 as my voicemail link.

Just installed the latest update 1.23.709.3 and this issue is still present.
Would be nice to see this fixed!

I was checking the information under the Phone Identity in Settings, and I noticed that under Slot 1 Phone Number, it is shown as, 'Unknown' !!!
Maybe this is the reason (bad coding) why the phone can't set up the voicemail dial feature when hard pressing 1 on the dial pad.

globalgpj said:
I was checking the information under the Phone Identity in Settings, and I noticed that under Slot 1 Phone Number, it is shown as, 'Unknown' !!!
Maybe this is the reason (bad coding) why the phone can't set up the voicemail dial feature when hard pressing 1 on the dial pad.
Click to expand...
Click to collapse
Nope. That isn't the reason. The same happens on my U11 64gb wwe and both my HTC m9's, one Dutch and one UK wwe. All phones show the phone number as "unknown". All phones have the voicemail on #1 speed dial for any carrier as normal.
It is the responsibility of the sim card to instruct the phone towards the correct carrier settings. It could be either the phone or the sim card.
Check the sim card in another device (must be network unlocked) and see if the problem occurs there, if so then the sim card is the problem.
If the test phone has the correct carrier settings and voicemail speed dial works as intended then the problem is the U11.
As for sprint and verizon, if those phones were issued by those carriers then the vmsd will work as the carriers preconfigure the device before shipping.
Have you checked both sim slots?.
Have you spoken with your carrier?.
It could well be that the problem is related to the dual sim feature.. More investigation needed i think..

Did HTC offer any fixes?
My wife just received an unlocked dual SIM U Play and we have the same issue. Carrier is set up. Voicemail number is correct. Voicemail icon does not appear against #1 on the dial pad unless a call is underway.
Press and hold #1 results in a request to select which slot (only 1 in use). Pressing slot 1 results in "Connection problem or invalid MMI code"

The only solution I found was to use speed dialing, and assign number 2 with the voicemail number.

Question Three Problems Setting Up My Voicemail

I'm trying to set up my voicemail and although I was successful, I did run into a few problems.
1st problem: I tested my voicemail by calling my cellphone from a landline. I was able to leave a message and I was able to hear the message when I checked my voicemail. After listening to my message, I tap the star key and then I get a message on my P7P that says "Visual voicemail isn't working" and that I should "Call voicemail to finish setting it up". What is "visual voicemail?
Furthermore the P7P states, "Saved voicemails (0)---->" even though I did save my message. If I tap the ">" that's to the right of the "Saved voicemails..." I get a "Saved Voicemails" screen that says "You don't have any voicemail messages yet." I don't know why these messages are appearing. What should I do?
2nd problem: When I'm asked to enter my password I press the Keyboard symbol but I can't see the full number pad without fiddling around with it. It does eventually appear. How do I get rid of whatever keeps blocking the full number pad?
3rd problem: How do I get rid of the little dot indication that's at 1 o'clock on my phone app icon?

Skuddle said:
I'm trying to set up my voicemail and although I was successful, I did run into a few problems.
1st problem: I tested my voicemail by calling my cellphone from a landline. I was able to leave a message and I was able to hear the message when I checked my voicemail. After listening to my message, I tap the star key and then I get a message on my P7P that says "Visual voicemail isn't working" and that I should "Call voicemail to finish setting it up". What is "visual voicemail?
Furthermore the P7P states, "Saved voicemails (0)---->" even though I did save my message. If I tap the ">" that's to the right of the "Saved voicemails..." I get a "Saved Voicemails" screen that says "You don't have any voicemail messages yet." I don't know why these messages are appearing. What should I do?
2nd problem: When I'm asked to enter my password I press the Keyboard symbol but I can't see the full number pad without fiddling around with it. It does eventually appear. How do I get rid of whatever keeps blocking the full number pad?
3rd problem: How do I get rid of the little dot indication that's at 1 o'clock on my phone app icon?
Click to expand...
Click to collapse
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is. That is an app that is set up through your carrier that transcribes your voice mails into text and is accessible in your dialer or the VM app itself so you don't have to call your VM, you read and manage it through the app

Here's what I do for easy access to voicemail...been doing it for years.
I create a new contact and name it AaaaVoicemail. All the A's make sure it stays at the top of the alphabetical list.
Then for the phone number I use the default voicemail number supplied by your carrier followed by TWO commas and the 4 digit passcode with NO SPACES and ending with the #.
Here is a generic non-functional example of what it looks like: 18056377356,,9999#
The commas are for a short delay between the phone number and the passcode.
One comma may be enough but I find that 2 commas works best.
Then all you have to do is call this "new" contact and it inputs your passcode for you automatically.

Or you can just bring up the phone dialer and hold the 1.
PS. If you are managing your cellphone voicemail from a landline or another phone. Michael Jordan will tell you, "Stop it, Get some help"

@jaseman-
When I tried to edit my voicemail number I ran into more problems. Here's what I did:
I tapped my voicemail number and on the resulting screen I tapped the Edit icon at the top right of the screen. That brought up the contact info edit screen with the voicemail number.
I tapped the number. The cursor appeared at the end of it and the keypad appeared below it. But there was no comma on the keypad that I could tap, so I couldn't add the commas and my password (which, by the way, has to be 7 digits on my P7P).
How do I then add the 2 commas if they're not on the keypad???

HipKat said:
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is.
Click to expand...
Click to collapse
My carrier is Consumer Cellular.
I thought Visual Voicemail was what one used if one wanted to send a live, moving message. I didn't think that "visual" meant the voicemail would be translated into text, since the P7P has a voice-to-text option already installed.
schmeggy929 said:
If you are managing your cellphone voicemail from a landline or another phone. Michael Jordan will tell you, "Stop it, Get some help"
Click to expand...
Click to collapse
No, I'm managing it from my P7P.

Skuddle said:
@jaseman-
When I tried to edit my voicemail number I ran into more problems. Here's what I did:
I tapped my voicemail number and on the resulting screen I tapped the Edit icon at the top right of the screen. That brought up the contact info edit screen with the voicemail number.
I tapped the number. The cursor appeared at the end of it and the keypad appeared below it. But there was no comma on the keypad that I could tap, so I couldn't add the commas and my password (which, by the way, has to be 7 digits on my P7P).
How do I then add the 2 commas if they're not on the keypad???
Click to expand...
Click to collapse
Without editing the actual voicemail number, just follow the guys instructions - [note down or copy the original voicemail number] create a new contact and use the name 'AaVoicemail' (Aa so that the number is always at the top of your contacts list). Then enter the voicemail number followed by 2 commas and your pin/password. If you still don't have the comma option, try using Truephone Dialer and Contacts... See screenshot, it has comma option. OR, using the full keyboard in any text environment (so that commas are available) type out the number, commas and pin as you want it, then select and copy that text. Then create the new contact as described by previous guy or above and when it comes to entering the number just paste in the text you copied.
Don't think there's any other way to explain in more plain terms with every step...

HipKat said:
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is. That is an app that is set up through your carrier that transcribes your voice mails into text and is accessible in your dialer or the VM app itself so you don't have to call your VM, you read and manage it through the app
Click to expand...
Click to collapse
Well you live and learn, I've never heard of it lol

@reg66
But I can only see the bottom part of the keypad and I cannot find any way to get rid of the text that's covering the top part. Please see Problem #2. Any ideas?

HipKat said:
Voice mail is carrier-related, not device-related. So the first question is, who is your carrier?
Second, I find it hard to believe there are people who don't know what Visual Voicemail is. That is an app that is set up through your carrier that transcribes your voice mails into text and is accessible in your dialer or the VM app itself so you don't have to call your VM, you read and manage it through the app
Click to expand...
Click to collapse
I would argue the complete opposite. 4 providers in total offer it here in the UK, 3 MNOs and 1 MVNO. That's it.

ExperiencersInternational said:
I would argue the complete opposite. 4 providers in total offer it here in the UK, 3 MNOs and 1 MVNO. That's it.
Click to expand...
Click to collapse
Sure, a lot of it depends on your locality and carrier.
But, it's been around going on 20+ years now, and it is (or was, I suppose) a VERY highly requested feature, for quite some time. Many carriers in the US, or perhaps a couple, wouldn't provide the service, not for a techncal reason, but mostly because you weren't buying a phone from them.
I suspect the same is the case in the UK, to some extent?