lots of questions about Pushmail and blackberry - General Questions and Answers

Hello all
I have several questions that I haven’t been yet able to find answers to yet. I am new to all this and I would really appreciate it if you can help me answer them:
1. If MS Direct Push is free and can even be used on Nokia phones (mail for exchange) and other other platforms. Then why do many companies are still stuck with BlackBerry?
2. What are the advantages that BB has over direct push? And are they enough to convince many corporations to stick with BB
3. Are there any numbers that compares the data (gprs)usage between the two technologies. I read somewhere that the cost to get BB device connected is about %30 less than directpush. If that number is true, why?
4. Would someone refer me to good articles that explains how BB or direct push work.
5. Are there any articles that contain tips and tricks that would help get the data usage direct push to the bare minimum. GPRS here is just way too expensive (around $1.5 per meg)
6. In the interest of saving cost, Is it possible to get the exchange server to only push unread messages or even not push at all if I am connected to the exchange server using outlook from my desktop.
7. I read somewhere that microsoft pushmail is not true push like RIM’s BB, why? And should we care if it isn’t. Is there an advantage of having “real” push solution.
8. Which uses less data and better battery life: enabling push mail or auto-synching every 1 hour. I honesly couln’t care less about push if its going to end up costing much more than normal.
9. My friend (uses BB and direct push) says that BB is a little faster than direct push. Why? My understanding is that BB uses a Blackberry enterprise server BES server (connected to the exchange server) and some kind of e-mail relay server (connected to the BES and the phone) somewhere in the internet. So why is direct push a little slower even though there is no middleman (exchange server talks directly to the phone)
10. My friend also claims that BB proved to be more stable than direct push (many times stops receiving e-mails for no apparent reason) in his company. If that is true everywhere else, why? In principle, shouldn’t direct push be more stable\reliable as its design is simpler => less things are likely to go wrong.
11. can you have more than one account pushing to the same device on wm5
Thanks. Thats all I have for now will post more if I get more

Hi, welcome to the forum!
Wow, that is a lot of questions for your first post
Let me try to answer some of that:
1) Push mail is not free. You need to install MS EXCHANGE 2003 with SP 2. Most companies that use BlackBerry already have dedicated expansive RIM servers so they don't want to invest in changing the infrastructure.
2) Don't really know the answer to this one, but here is an interesting article I ran in to a while ago.
3) Also not sure but I remember reading somewhere that without transfer of any mail MS PUSH takes about 12MB a month.
4) Here is a link that might be helpful.
5,6) Sorry do not know the answer to that.
7) It's true. You'll see after reading the article in the previous link that while it is not "true push" it is fast enough to appear as one. I've been using push mail for the last 4 month and noticed an interesting phenomenon: When my phone is next to my desktop at the office I often get new mail notification on the phone as much as 1min before the desktop outlook pics it up.
8) Auto sync each hour uses much less data and battery. That is because to have push mail MS sends about 400 bytes each 2 minutes over the connection to keep it alive.
9, 10) As I never used BlackBerry all I can say is that I never had late arrival or dropout in push in four month nor did anyone else in my company. Still MS products are known to be buggy.
11) No. You can only define one server and one account on it.

thanks for the exellent replay and the links
many questions are still unanswered though, still need your help guys
thanks

13. what are some of the improvments to direct push that we are expected
to see in the future (exchange 2007 and wm6)
14. i tried MS direct push on Nokia e61 and N80 using wifi (free+faster) and it seems to work just fine. why no wifi on wm5 push mail.
15. is it possible to automatically switch to wifi active synching (not push) when you then switch to pushmail over gprs if the phone gets dissconnected from wifi.
16. i have tried MS direct push and its working great but the data usage is too much. yesterday i logged 1.9 MB of gprs traffic(only pushmail working and i only recieved 12 simple text e-mails. i talked to the security people to varify that the https connection time-out is more than 15 min and they confirmed that it was set to 30 mins. i talked to exchange people and they confirmed that the heart rate signal was set to 8 mins. so what else can i check to see the root of the data-use and battery problem.

Couple more answers:
13) No idea, but I wouldn't hold my breath for WM6. I think it's about a year - year and a half away (Crossbow should only be like WM5 SE).
14) M$ believes that push mail should always be connected. On most WM devices (including my Jamin) WiFi is turned off during standby, so push mail tries to force GPRS whenever possible. It will go through WiFi for a while if your device is on and you manually disconnect GPRS but it will not switch automatically to WiFi.
15) Starting with ActiveSync 4.0 MS removed WiFi sync option for 'security' reasons. I remember seeing an articles on setting up some kind of VPN or something to bypass this, but I don't remember the link and I am not sure it works past 4.1
16) I am not 100% sure but I think MS push ignores those settings and uses its own. Partially because it has to go through the cellular network and partially because its MS.

Partial answers:
1) As noted above, many companies have spent large sums of money on their BB infrastructure so aren't about to throw that away. There's also, in my opinion, a perception that BB devices are "for email" whereas MS devices are phones. Hence conservative big business goes for email devices rather than phones.
2) Personally I don't believe BB has any real advantage, but some people would disagree. Some like the BB devices more than the phones. Certainly from an IT and cost perspective, setting up a BB infrastructure is not for the feint hearted.
3) There's a huge amount of misconception about the traffic that DirectPush generates - it need be nothing like what many people make out (certainly nothing like the 400 bytes every 2 mins quoted above) but it does depend on - primarily - your firewall settings and how swiftly your firewall terminates the HTTP(S) connection.
5) Ensure you have good anti-spam software so that you're not getting spam pushed to your phone! Set it up so that only the first few K of any email is sent by default - you can always request the entire email if it's necessary. If you have access to WiFi periodically, then sync your mail then - that way, when you get a new email, it won't trigger a large sync. Likewise, if you're only using DirectPush occasionally then keep your Inbox lean - don't store loads of emails in your Inbox as those will get sync'ed down.
6) Umm... if you're connected to Exchange via Outlook on your desktop, then wire your phone via ActiveSync and you won't need DirectPush on... and then your phone will be fully sync'ed as soon as you unplug and go on the road.
7) <rant> Forget the moaners who tell you that DirectPush is not true push as there's a 'ping' sent from the phone. That's irrelevant - who cares!! When an email is received in Exchange, it's pushed to the phone. That's all that matters!</rant>
9) I don't believe that DirectPush is slower. There are many other factors that may affect the timescale by which an email is sent to either an MS or BB device and those factors are much more likely to have an impact on the timeliness than DirectPush itself.
10) Never had any problems with DirectPush myself.
16) It is the firewall settings as you describe that are key. But how are you deciding that you're using that number of Mb? Data traffic is charged by some operators in blocks, and hence a small 'ping' could be costing you one block even if it's only a fraction of a block. Also, some traffic monitors can be configured to count in blocks. So my first suggestion (if you haven't already) is to double-check that this 1.9Mb is what you are actually using, not simply whatever some piece of software is incorrectly reporting. Next up, how many K of each email have you set it to download per message? Secondly, remember that it's doing a sync when a new message arrives. So, if you're in Outlook on the desktop, and you get 10 messages which you leave in your Inbox, then you put DirectPush on, then you get 1 message, you'll be sync'ing 11 messages. I can be a relatively heavy user of DirectPush on any one day and still use nothing like 1.9Mb.
Hope this helps.

Related

Push Email - FREE (for 3 months) and available to all !

For Blackberry type mail/service - check out
http://demo.smartner.com/internet/.
You can demo the service and help them iron out any bugs. The 'licence' on my service (installed today) expires the end of March 2005, so looks like we get a full 3 months to have a play.
Activation is as simple as
1. Download the client onto your XDA (CAB file)
2. Register the handheld (takes no more than 2 minutes)
3. Setup your email accounts
4. You're finished !!
Very customisable - allows filters etc.
I've no connection with the company, and don't know what they're going to charge when the 3 months are up, but it looks good !!!
HTH
Mark
mark.peters said:
For Blackberry type mail/service - check out
http://demo.smartner.com/internet/.
You can demo the service and help them iron out any bugs. The 'licence' on my service (installed today) expires the end of March 2005, so looks like we get a full 3 months to have a play.
Activation is as simple as
1. Download the client onto your XDA (CAB file)
2. Register the handheld (takes no more than 2 minutes)
3. Setup your email accounts
4. You're finished !!
Very customisable - allows filters etc.
I've no connection with the company, and don't know what they're going to charge when the 3 months are up, but it looks good !!!
HTH
Mark
Click to expand...
Click to collapse
Just downloaded and tried to installed 4 times, reboots my XDA everytime at start of install.
I have installed it and it works ok. When setting it up I'm not sure about the connection screen where you tell it how often to connect. I thought the idea of this software was for it to be connected all the time, and "push" the email to you as soon as its delivered.
At the moment it just seems like it connects every few mins to see if I have any new mail.
Can anyone explain it to me - Im sure Im missing something.
Thanks,
Ian
i've just set this up on mine, and it appears to be doing push, but i have a problem that when i switch the phone off, it disconnects, i was hopeing that like blackberry it would work without needing the pda to be on.
is it just me thats getting this ?
I got it to work as well, but found that setting my email account to check every minute\or 5mins produced the same effect.
I did have one problem that Smartner is currently checking into and that is to uninstall the d... program. It would not let me uninstall, the second it starts to uninstall it rebootes the XDA.
So I moved the folder and removed the icons and registry settings. Tried to reinstall to see if I could maybe do a proper uninstall and when it starts the installation it reboots my XDA (justice for the rude uninstall i suppose).
welby said:
i've just set this up on mine, and it appears to be doing push, but i have a problem that when i switch the phone off, it disconnects, i was hopeing that like blackberry it would work without needing the pda to be on.
is it just me thats getting this ?
Click to expand...
Click to collapse
Hi.
Im new to "push" email, but I thought it sends email to my PDA as it arrives on the server. But this Smartner software just seems to connect/check for email every 5 mins - is this true push emeil?
I used it for 8 hours one day and did not have any email sent to be, but the gprs cost/data seems to be alot.
Any comments on the above?
Regards,
Ian
Smartner? What does it really provide?
I agree with last comment, it is great, works well, but what is the dfifference with seting my mail to check via GPRS every ten minutes?? I don't quite get it? Can someone enlighten me? SO far, it's free, and I like not having to pay 15GBP permonth for Blackberry...
I tried Smartner a few months ago, prior to the 1.72.181 ROM upgrade, when I switched over to using the Blackberry client.
Smartner does indeed provide true push e-mail, but I found that the XDA has to be on (e.g. the screen active) for it to receive the mail when its pushed. Unlike Blackberry, Smartner does not seem to be able to switch the device "on" when mail is sent. When the screen is on, I was receiving e-mail via smartner actually FASTER than it received it on my RIM device!
You can get around the "asleep" problem by also having your e-mail messages autoforward from your e-mail account to your xda, as an SMS message. This forwards the first 160 charatcters of the e-mail as an SMS message, which in turn "wakes up" the xda and lets it receive the Smartner pushed message in full, including any attachments.
So what are the advantages over Blackberry or just having your e-mail client poll every few minutes?
I have found the Blackberry client to be very reliable, but it has one or two annoying problems... First is that the way Blackberry has been implemented on the XDA, means that the "Blackberry Web Client" does not show up in the "sounds and notifications" menu. This makes it impossible to set any kind of custom alert for when a Blackberry pushed message arrives. Second is that I have been unable to get any attachments using the Blackberry Web Client (BWC) software. On both these areas, Smartner performed much better. Could set notifications and get attachments no problem.
So what's the advantage over frequent polling? Well Smartner does really pust messages to the device as the arrive, so you can use it as a substitute to the RIM pager. In my experience, I have not been able to set anything less than every 15 mins for polling and have it work reliably. Either misses a connection or stops trying to connect regularly.
So if you want true push e-mail, that also lets you receive and read all your attachements, then the Smartner/SMS combo probably works the best. If you can do without the attachments, then I would go with 1.72.181 ROM with the Blackberry client. Cant't beat the push on that one.... There is also a Sybase product called Pylon Anywhere that has a bit more functionality in terms of allowing access to contacts, tasks, calendar etc. that might be worth a look.
Hope that's helpful
Regards
Chris
Very Informative
But I am on O2 uk, and using the Blackberry option cost 15GBP per month +5GBP per DAY if roaming.., whereas Smartner is free for now. Given the big cost differnce, which would you suggest?
Hi Mickey
Ouch! , that's a hefty tarrif... I would definiately go with Smartner then and use the SMS notification method I mentioned in last post to wake the device up automatically when a new e-mail arrives in your POP3 mailbox. This will allow the Smartner pushed mail to download automatically. Not sure what you pay for SMS messages, but that should be a cheaper way to go. You can also simply just turn the XDA on to start the push too... If Smartner inc. can figure out a way to wake the device up when pushing mail, I think it would beat Blackberry hands down, because the Smartner client application so much better intergrated with the XDA than the Blackberry application is.
Regards
Chris
cbrow51 said:
Smartner does indeed provide true push e-mail, but I found that the XDA has to be on (e.g. the screen active) for it to receive the mail when its pushed.
Click to expand...
Click to collapse
Hi.
I have a PDA2K and it seems to get emails via gprs while the screen (pda) has been turned off.
(There is a setting which can be set between 15 and 120 mins (I think) which will connect via gprs to Smartner if the gprs/pda is off)
Why does it connect to Smartner every 5 mins, is costing lots more then I expected it would. I thought it would use as much data as something like messenger would.
Regards,
Ian Watson
Hi Ian
Not sure about the cost/data size issue. I am fortuante in that TMo US has a great "Allyou can eat" data plan for $19.99 per month, so I have never watched the data charges that much. I believe the function your are referring to in Smartner is built into it to somewhat overcome its inability to wake the device up. So when the device is off for a period of time, it polls the server to look for messages . I was using regular client version that I ran on a separate pc connected to the internet this effectivly has been replaced with the web client now being offerred. Its possible that the web client works in a slightly different way to the regular PC client in thsi regard. That said, I do not remember being able to get it to poll regularly. It may have been something to do with the XDA 2 ROM I am tempted to experiemnet with it again, but my current 1.72.181 ROM has the Blackberry software, but as a biproduct of that, does not have a permanent internet connection. I would have to go to 1.72.187 I think...
I am thinking of upgrading my device to the PDA2K, which currently does not have the blackberry software. If you are having success with Smartner, then I might be tempted, as I need the push e-mail more that pretty much anything else. Have you found the Polling to be reliable? What is the highest frequency you can set it at? 5 mins?
Regards
Chris
Hi Chris.
I have just tried a few things out on my PDA2K.
If I have my PDA turned off and the GPRS also off you can set Smartner to turn on PDA, connect the GPRS (a message shows telling you whats its doing), get email, turn off GPRS, turn off PDA.
You can set it to do the above from every 15 mins to 120 mins or never. You can set it how you like for the weekend or night time for example.
If you turn off the PDA, GPRS will still be connected and Smartner will collect your emails etc. I take it that polling is when it checks for emails on their server? If you look it its activity it seems to do this every 5 mins - this you cant change.
Regards,
Ian Watson
Hi Ian
Many thanks for trying this. Sounds as though the PDA2K and Smartner are working a little better than my XDAII / Smartner combo. One question. If the device is off (screen off) and an e-mail arrives in one of your POP3 mailboxes, does it go straight to the PDA2K and wake it up, or does it wait on the server until the PDA2K polling occurs?
Regards
Chris
cbrow51 said:
Hi Ian
If the device is off (screen off) and an e-mail arrives in one of your POP3 mailboxes, does it go straight to the PDA2K and wake it up, or does it wait on the server until the PDA2K polling occurs?
Regards
Chris
Click to expand...
Click to collapse
Hi.
Am I correct in saying that polling is when the PDA connects with Smartner to check for mail etc.?
Ok.... The device is off (screen off) I get a email to my POP3, around 5 mins later my PDA sounds and LED flashes red. I turn it on and my email is ready to read.
Im not 100% sure what you mean in your last post? But it goes from my POP3 to the Smartner server, then to my PDA.
If you PM me I can send you the instructions.
Regards,
Ian Watson
Hi Ian
Many thanks! Yes, that sounds like polling is taking place. When the XDA is swiched on and a message arrives in your POP3 mailbox, I have found that its almost instantly relayed to the XDA. The fact that you are waiting about 5mins, suggests that the XDA is going out to check. This in effect wakes the device up and allows Smartner to send the mail to the XDA. Never the less, the fact that you can set it up like that and have it work reliably, and notify you of incoming messages with a selecteable notification, is a big improvement over my previous experienec with the Smartner on the XDA 2. Polling was never reliable and I would often only get messages if I turned the device on.
I don't have the right ROM on my device right now to try this, as the 1.72.181 ROM (incds Blackberry client) does not support an "always on" GPRS connection. I'll need to swich to the 1.72.187 ROM. I'll PM you after I have done that if that's ok.
Many Thanks
Chris

Push email and GPRS

I now have the push email working through mail2web.com, but the phone wants to be constantly connected to GPRS and seams to sychronise 4 or 5 times an hour even though no new emails have been recieved.
Is this normal behaviour as i'd rather it just dial GPRS and synchronise when a new email arrives.
Thanks
James
With the push email, the GPRS session will stay open.
As far as sync'ing when there is nothing new, that is NOT normal. I have gone hours without sync'ing (due to no mail, contact changes, or Calendar changes), then when a new mail comes in it still gets it right away.
There was a good explaination of how the push email works via a technet blog... I think this is the link, but can't get to it right now for some reason. It's a good read... http://blogs.technet.com/exchange/archive/2006/04/03/424028.aspx
That's right - for Direct Push the GPRS connection will be permanently up, so that the server can flag to the handheld when a new message comes in. If the connection is dropped (ie. passing through a no coverage area), then it's up to the handset to re-establish it, and it does this with a timeout of 15 mins. Maybe this is what you're seeing. The other explanation is that the router/firewall at the server end is killing SSL sessions after too short a timeout. I believe the Microsoft recommended timeout is 30 mins. Hope this helps. br
Thanks for that guys, i suppose GPRS doesnt run the battery down too much. It still seems to be syching a couple of times an hour with no change to my exchange contents.
have you got your settings on "when items arrive" or do you have it set to periodically check? particularly in off peak times.
open activesync on the device and check the schedule.
Direct Push 'Heartbeat interval'
Using Direct Push on Tornado/imate sp5, the gprs 'heartbeat interval' can be set in the registryHKCU/Software/Microsoft/ActiveSync/Interval, as well as MinHeartbeat and Max Heartbeat. I've got mine set to 1800(30mins) for Min and Interval and 2700 (45 mins) as Max.
Most Servers run between min8mins and max 45mins, so your device should 'ping'or be 'pinged' by the server within this time frame.
I'm using 4Smartphone. Works like a dream. Heartbeat is about 3kb/hour, ie 2 beats an hour
I tested Mail2Web, and the heartbeats from the server come at a rate of 1 kb per minute 60kb/hour ! ouch! regardless of my device settings, i mailed them and they're looking into it !
good luck
I've done a bit of reading on the mail2web service and it seams that is the problem. Some users have been finding that the download costs have been huge because the heartbeats have been coming so rapidly. I've stopped using push on mail2web on the phone. I'll have to wait until work gets its certificate sorted and i can use my exchange box there.
Thanks for the replies

Any problem using Mail2Web lately?

Hi,
Just to check anyone facing problem using Mail2Web lately especially this week?
On my side I'm having problem synching my set to Mail2Web
Thanks
RE
Sorry, I mean using 3G/GPRS?
Thanks
Mail2Web
possibly check yr settings in Active Sync, sometimes the schedule gets mixed up by synciing with yr PC,....btw, is the 'heartbeat' interval with Mail2Web still at 30 seconds, in other words is your phone sending and receiving data every 30 secs ? Mine was getting data 'heartbeats' continuously which was killing my battery and my data usage was 6kb/minute, just for the heartbeat, regardless of my registry settings. I've switched to another exchange server, and it uses 4kb per HOUR, and battery life not affected at all !!!!
YES YES YES
I am glad it is not only me. Mine started working again 5 minutes ago, but I don't know if it is something I did, or a host file I made with the ip address in it. I was always able to sync over wifi though. Maybe cingular DNS lost them.
FOSA said:
Just to check anyone facing problem using Mail2Web lately especially this week?
Click to expand...
Click to collapse
Yes, since yesterday no sync via GPRS is possible (o2 Germany).
With wifi via my home cable connection syncing is possible.
When using https://mobile.exchange.mail2web.com in Pocket IE via GPRS I get a certificate warning and after that a login page with a cisco logo, http-connections work fine.
Unfortunately I need a secure connection for active sync :-(
Certificates
That makes sense, that is what the error code points to. Anyone else up and running? What ever it was, I am glad it is fixed.
there is a problem.....I confirm...tried syncing with 4 differrent operators..every time got the error message " Sync cannot be com,pleted.Try again Later" :shock:
I can't sync via gprs either.
I'm on T-Mobile's network in the USA. I can surf the web via GPRS, but syncing via activesync and mail2web is not working via GPRS. Certificate error, which means its an issue on their end...
It IS working via any WiFi connection though...
...wow...
I submitted a trouble ticket at http://services.mail2web.com/About/Contact/
I used "mail2web exchange email" in the subject drop down box.
They replied w/n 10 minutes...!!! Thats better than my Verizon, T-Mobile and Direct TV customer service...and I PAY for those...!
The message:
"Greetings,
Please try doing a hard reboot of your device, by powering your device
off and then on again.
If you are using SSL with your account, please try then turning off your
SSL in your device and sync with the severs, then turn SSL back on and
try to sync again.
If this does not help, please verify that the time and date settings on
your device are correct, as this can also cause an issue when using SSL.
If you continue to experience difficulties syncing your device with your
account, please let me know and I will look in to the issue further.
If you need any further assistance, please do not hesitate to contact
our 24/7 support team at [email protected].
Thank you for choosing mail2web.com!
Regards,
Marya
Customer Support"
...and wow...it worked...!
Try turning OFF the SSL option in your Active Sync Exchange options. Then hit the sync button.
I feel bad, like I should be paying for this...lol...its a rare thing that a CRS over email can INSTANTLY solve a tech issue for me...!
Gotta give em credit for this one...
I am still having an SSL email issue and they are looking into it...but I dont have an issue w/ sending non-ssl email for a few days...
Give it a try...
Specific Steps:
Go to your Active Sync Screen, then:
-- Menu
-- Configure Server
-- UN-CHECK the "this server requires an encrypted (SSL) connection" box
-- dismiss the password warning if you get one
-- Next, then re-enter your password (removing the SSL kills your password)
-- Keep hitting "next" then "finish"
-- Hit the "sync" button
This worked for me. I got my full gprs syncing back...
Again, hats off to them...
Doesn't work for me. Do you use GPRS?
Sync without SSL doesnt work either
Hi, urksaddy
Are you using SSL to synconize? Because, if I swith to Sync without SSL, the active sync shows that the sync couldn't reach the Server and an error code of 80072f78 is given. What server and Domain did you use for the sync without SSL?
thanks in advance.
No SSL
Mine is working without SSL only, switching it back on does not let it sync.
Doesn't work for me either, because my O2-Wap-Flatrate in Germany needs SSL-Connection!
The MS-Support-Code is 0x80072F17
Re: Mail2Web
kashortie said:
possibly check yr settings in Active Sync, sometimes the schedule gets mixed up by synciing with yr PC,....btw, is the 'heartbeat' interval with Mail2Web still at 30 seconds, in other words is your phone sending and receiving data every 30 secs ? Mine was getting data 'heartbeats' continuously which was killing my battery and my data usage was 6kb/minute, just for the heartbeat, regardless of my registry settings. I've switched to another exchange server, and it uses 4kb per HOUR, and battery life not affected at all !!!!
Click to expand...
Click to collapse
What exchange server did you switch to? always looking for an alternative.
thanks,
Direct Push mail
I eventually unwillingly switched from Mail2Web because of the heartbeat interval ( possibly to do with the firewall settings at their server ) the device/server connection was pulsing every 30 secs, using data in ídle'mode and draining my battery. Ï mailed them often and they couldn't/wouldn't resolve it ( but I agree, they always reply fast, !! ) 4Smartphone is an alternative, althought there is a U$ 3.99 per month fee, I calculated it to be cheaper than the "ïdle"data cost per month with Mail2Web. (2kb every 30 secs adds up if you're connected 24/7 !! ) and i'm not on an unlimited plan ! Battery life is also a big issue for me when i'm "on the road". Interesting off topic, for anyone using a non-windows device, push mail is coming to 'normal' mobile phones. Search net for Tricastmedia and/or "Alwayssend" due July 06
thanks for the info, I keep hoping Mail2web will resolve the heartbeat issue, however they seem happy the way it is.
i have mail2web and got no problems connecting.
HOWEVER, my battery life has decreased dramatically once I started using the service. How do I know the pulse interval?
Also, i really dont know if this is an issue with activesync or with mail2web, but sometimes it takes FOREVER to get an email. Sometimes more than FIVE minutes. this way its even more effective to turn on automatic check every five minutes on outlook. Its really not push at all!
I used to have "chatter mail" on my treo 650, and any account that supports IMAP idle (a LOT of providers support it, many of them free) makes it true push. It would take, on everage, 2 to 6 seconds to receive an email. Now THATS push!
urksaddy said:
Specific Steps:
Go to your Active Sync Screen, then:
-- Menu
-- Configure Server
-- UN-CHECK the "this server requires an encrypted (SSL) connection" box
-- dismiss the password warning if you get one
-- Next, then re-enter your password (removing the SSL kills your password)
-- Keep hitting "next" then "finish"
-- Hit the "sync" button
This worked for me. I got my full gprs syncing back...
Again, hats off to them...
Click to expand...
Click to collapse
Thanks your information , when I took off SSL it work fine.

Blackberry client

Hi Folks,
I was just wondering if there is come kind of blackberry emulation/client that runs on the pda.
Our IT won´t install the nessessary exchange tools that are required for Direct Push via Active Sync, but we do have blackberry in usage.
Is there another way of getting the mail via direct push?
Cheers
Rar9
Seven software is the best BB alternative. It's beta, but works FANASTICALLY. Truly, I find it better than BB Connect for WM since it uses less battery AND can still use your normal data connection.
Get the software here: http://community.seven.com/forum/index.php?forum=true
Use the download link at the top of your screen. Depending on what email you are trying to have pushed, there are different configs. But if its just POP3, IMAP, or Yahoo, or Gmail, it works. It even has a solution if you have a corporate email that sits behind a firewall on your company's intranet.
I've been using it for 8 months, and its simply awesome.
Edit: BTW, if you really want true BB client, then search the Kaiser forum for Blackberry Connect. You'll find links to download it. It works, asusming you have a BB-compatible data plan. but like I said, its a memory and CPU hog, draining your battery about 10% per hour, even limited to Edge data, with intermittent (say 15 minute) polling periods.
Seven is real-time and even on 3G, doesn't suck the battery dry. And I'm not affiliated with Seven. My posts on their hep forum will prove that. But I recommend Seven to EVERYONE who wants push mail.
thanks
Thanks for the Info,
I found BB Connect in the meantime an also manage to get it installen on WM 6.1.
I´ll give the sother SW a try on the weekend.
Cheers
Rar9
Have you managed to get BB Connect working? I've tried so many different versions and have not been able to get it to work. Everytime it establishes a connection and data tunnel it disconnects immediately. I haven't heard of anyone who's got this to work. I'm talking about Blackberry Enterprise. Check out this thread:
http://www.sems.org/entry.asp?ENTRY_ID=276
The Seven software mentioned above, that's not for BB Enterprise server, that's just for push mail correct?
hambola said:
Have you managed to get BB Connect working? I've tried so many different versions and have not been able to get it to work. Everytime it establishes a connection and data tunnel it disconnects immediately. I haven't heard of anyone who's got this to work. I'm talking about Blackberry Enterprise. Check out this thread:
http://www.sems.org/entry.asp?ENTRY_ID=276
The Seven software mentioned above, that's not for BB Enterprise server, that's just for push mail correct?
Click to expand...
Click to collapse
Seven is a "competing product" to BB's suite. If you are trying to connect to a BB server, then yes, you'd need BBC. But if you are just trying to get your email delivered, whether it be personal, POP3, IMAP, or you corporate email (Exchange) and you are behind a firewall, then Seven has a solution for you. Some more elegant than others. But it works. For me, it's the only option since we do use Exchange, behind a firewall, with no OWA externally accessible and BBC's software is very juice hungry.
As for getting BBC to work. Without knowing your exact setup, its hard to know what the issue is. First, make sure you are on the right data plan. I.e. for AT&T you MUST be on one of their BB data plans. Otherwise, you won't be able to get to the blackberry.net APN needed. Then, make sure you have the BBC for WM software installed on your phone and PC. (There are 2 programs, one for each) Then, connect your phone to the PC as in ActiveSync. Run the PC's program. You should notice that ActiveSync connection is severed, and the BB program should find the phone. Then go to assign a PIN and it should. Then it shoudl start to pull email to your phone.
The second software you need to run on the PC is here:
http://www.sems.org/entry.asp?ENTRY_ID=225
Click on the link for: ActiveSync_BBConnect_Desktop_Setup_4.0.0.17.zip
Because BBC uses a different APN than all other network access on your phone, and your phone can only connect to one APN at a time, you will not be able to do other things like surf via IE on your phone while you are connected to BBC (another reason it sucks).
There is a new version of BB client http://forum.xda-developers.com/showthread.php?t=482411 , can somebody try it and let us know if it is working ?

activesync, google

Saw someone post this on Slashdot. Is this guy right about ActiveSync, in that it does not leave the radio open but somehow doesn't close the connection to whichever server it's connected to and therefore saves more power than, say, keeping an IMAP-Idle connection open? Or is this different for the iPhone and does some Blackberry-like method?
Running an active TCP session for an IM client constantly would light up much more of the iPhone's hardware, and drain the battery that much faster.
​Well, not exactly....
An active TCP session is EXACTLY what Apple's Push Notification Service [apple.com] uses.
Its an extended version of ActivSync [microsoft.com], Licensed from Microsoft.
It works like this:
You open a TCP connection with an Apple Notification server, and shutdown the radio, leaving the connection open, by never explicitly closing it. With the radio down, the phone is Saving power.
Periodically, you wake up the radio, check if the TCP socket is readable. If so, you read it, and notify the user, and optionally launch that application that the notification was destined for.
If the socket failed, (timed out, network dropped, etc) you reestablish the socket.
Since TCP timeout is usually on the order of 12 minutes or longer, this happens only about 5 times an hour.
Checking socket readability takes just a tiny bit of power for a very very short time. So your radio is on for a few seconds every hour. (Which it is anyway, listening for incoming calls).
Apple's push notification leverages this single socket connection to an unlimited number of applications in the iPhone, by having a single daemon watching the socket, signaling the target app, and notifying the user.
It operates similar to InetD [about.com] in Linux, other than instead of waiting for new connections, it is watching existing ones. In fact, there is some discussion as to whether ActiveSync is even patentable because it is so obvious.
And to be perfectly pedantic, Antennas do not consume any power when receiving.
Click to expand...
Click to collapse
Also I found this article written yesterday claiming, I think, that Google has updated Google Sync to include Gmail support for activesync-using devices. I think it's implying that the addition of push-email is free. Can someone confirm that? If so with a regular Gmail account, if you have added another email account to use as a from address, could you use the same from address over ActiveSync or is that a web-only thing?
Finally, any phone-side registry-like tweaks to get your phone to chill and not care that your server doesn't have a certificate, self-signed/generated or otherwise, with ActiveSync over SSL?
Thanks.
Doug
Google active sync
Hello,
I read the article too, and ofcourse I tried it out, it works perfectly.
just use m.google.com as the exchange server, and use your full google username+gmail.com, leave the domain field blank.
I use it now for more than a week and found no problems.
Previously I used www.nuevasync.com
grz..

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