Related
For Blackberry type mail/service - check out
http://demo.smartner.com/internet/.
You can demo the service and help them iron out any bugs. The 'licence' on my service (installed today) expires the end of March 2005, so looks like we get a full 3 months to have a play.
Activation is as simple as
1. Download the client onto your XDA (CAB file)
2. Register the handheld (takes no more than 2 minutes)
3. Setup your email accounts
4. You're finished !!
Very customisable - allows filters etc.
I've no connection with the company, and don't know what they're going to charge when the 3 months are up, but it looks good !!!
HTH
Mark
mark.peters said:
For Blackberry type mail/service - check out
http://demo.smartner.com/internet/.
You can demo the service and help them iron out any bugs. The 'licence' on my service (installed today) expires the end of March 2005, so looks like we get a full 3 months to have a play.
Activation is as simple as
1. Download the client onto your XDA (CAB file)
2. Register the handheld (takes no more than 2 minutes)
3. Setup your email accounts
4. You're finished !!
Very customisable - allows filters etc.
I've no connection with the company, and don't know what they're going to charge when the 3 months are up, but it looks good !!!
HTH
Mark
Click to expand...
Click to collapse
Just downloaded and tried to installed 4 times, reboots my XDA everytime at start of install.
I have installed it and it works ok. When setting it up I'm not sure about the connection screen where you tell it how often to connect. I thought the idea of this software was for it to be connected all the time, and "push" the email to you as soon as its delivered.
At the moment it just seems like it connects every few mins to see if I have any new mail.
Can anyone explain it to me - Im sure Im missing something.
Thanks,
Ian
i've just set this up on mine, and it appears to be doing push, but i have a problem that when i switch the phone off, it disconnects, i was hopeing that like blackberry it would work without needing the pda to be on.
is it just me thats getting this ?
I got it to work as well, but found that setting my email account to check every minute\or 5mins produced the same effect.
I did have one problem that Smartner is currently checking into and that is to uninstall the d... program. It would not let me uninstall, the second it starts to uninstall it rebootes the XDA.
So I moved the folder and removed the icons and registry settings. Tried to reinstall to see if I could maybe do a proper uninstall and when it starts the installation it reboots my XDA (justice for the rude uninstall i suppose).
welby said:
i've just set this up on mine, and it appears to be doing push, but i have a problem that when i switch the phone off, it disconnects, i was hopeing that like blackberry it would work without needing the pda to be on.
is it just me thats getting this ?
Click to expand...
Click to collapse
Hi.
Im new to "push" email, but I thought it sends email to my PDA as it arrives on the server. But this Smartner software just seems to connect/check for email every 5 mins - is this true push emeil?
I used it for 8 hours one day and did not have any email sent to be, but the gprs cost/data seems to be alot.
Any comments on the above?
Regards,
Ian
Smartner? What does it really provide?
I agree with last comment, it is great, works well, but what is the dfifference with seting my mail to check via GPRS every ten minutes?? I don't quite get it? Can someone enlighten me? SO far, it's free, and I like not having to pay 15GBP permonth for Blackberry...
I tried Smartner a few months ago, prior to the 1.72.181 ROM upgrade, when I switched over to using the Blackberry client.
Smartner does indeed provide true push e-mail, but I found that the XDA has to be on (e.g. the screen active) for it to receive the mail when its pushed. Unlike Blackberry, Smartner does not seem to be able to switch the device "on" when mail is sent. When the screen is on, I was receiving e-mail via smartner actually FASTER than it received it on my RIM device!
You can get around the "asleep" problem by also having your e-mail messages autoforward from your e-mail account to your xda, as an SMS message. This forwards the first 160 charatcters of the e-mail as an SMS message, which in turn "wakes up" the xda and lets it receive the Smartner pushed message in full, including any attachments.
So what are the advantages over Blackberry or just having your e-mail client poll every few minutes?
I have found the Blackberry client to be very reliable, but it has one or two annoying problems... First is that the way Blackberry has been implemented on the XDA, means that the "Blackberry Web Client" does not show up in the "sounds and notifications" menu. This makes it impossible to set any kind of custom alert for when a Blackberry pushed message arrives. Second is that I have been unable to get any attachments using the Blackberry Web Client (BWC) software. On both these areas, Smartner performed much better. Could set notifications and get attachments no problem.
So what's the advantage over frequent polling? Well Smartner does really pust messages to the device as the arrive, so you can use it as a substitute to the RIM pager. In my experience, I have not been able to set anything less than every 15 mins for polling and have it work reliably. Either misses a connection or stops trying to connect regularly.
So if you want true push e-mail, that also lets you receive and read all your attachements, then the Smartner/SMS combo probably works the best. If you can do without the attachments, then I would go with 1.72.181 ROM with the Blackberry client. Cant't beat the push on that one.... There is also a Sybase product called Pylon Anywhere that has a bit more functionality in terms of allowing access to contacts, tasks, calendar etc. that might be worth a look.
Hope that's helpful
Regards
Chris
Very Informative
But I am on O2 uk, and using the Blackberry option cost 15GBP per month +5GBP per DAY if roaming.., whereas Smartner is free for now. Given the big cost differnce, which would you suggest?
Hi Mickey
Ouch! , that's a hefty tarrif... I would definiately go with Smartner then and use the SMS notification method I mentioned in last post to wake the device up automatically when a new e-mail arrives in your POP3 mailbox. This will allow the Smartner pushed mail to download automatically. Not sure what you pay for SMS messages, but that should be a cheaper way to go. You can also simply just turn the XDA on to start the push too... If Smartner inc. can figure out a way to wake the device up when pushing mail, I think it would beat Blackberry hands down, because the Smartner client application so much better intergrated with the XDA than the Blackberry application is.
Regards
Chris
cbrow51 said:
Smartner does indeed provide true push e-mail, but I found that the XDA has to be on (e.g. the screen active) for it to receive the mail when its pushed.
Click to expand...
Click to collapse
Hi.
I have a PDA2K and it seems to get emails via gprs while the screen (pda) has been turned off.
(There is a setting which can be set between 15 and 120 mins (I think) which will connect via gprs to Smartner if the gprs/pda is off)
Why does it connect to Smartner every 5 mins, is costing lots more then I expected it would. I thought it would use as much data as something like messenger would.
Regards,
Ian Watson
Hi Ian
Not sure about the cost/data size issue. I am fortuante in that TMo US has a great "Allyou can eat" data plan for $19.99 per month, so I have never watched the data charges that much. I believe the function your are referring to in Smartner is built into it to somewhat overcome its inability to wake the device up. So when the device is off for a period of time, it polls the server to look for messages . I was using regular client version that I ran on a separate pc connected to the internet this effectivly has been replaced with the web client now being offerred. Its possible that the web client works in a slightly different way to the regular PC client in thsi regard. That said, I do not remember being able to get it to poll regularly. It may have been something to do with the XDA 2 ROM I am tempted to experiemnet with it again, but my current 1.72.181 ROM has the Blackberry software, but as a biproduct of that, does not have a permanent internet connection. I would have to go to 1.72.187 I think...
I am thinking of upgrading my device to the PDA2K, which currently does not have the blackberry software. If you are having success with Smartner, then I might be tempted, as I need the push e-mail more that pretty much anything else. Have you found the Polling to be reliable? What is the highest frequency you can set it at? 5 mins?
Regards
Chris
Hi Chris.
I have just tried a few things out on my PDA2K.
If I have my PDA turned off and the GPRS also off you can set Smartner to turn on PDA, connect the GPRS (a message shows telling you whats its doing), get email, turn off GPRS, turn off PDA.
You can set it to do the above from every 15 mins to 120 mins or never. You can set it how you like for the weekend or night time for example.
If you turn off the PDA, GPRS will still be connected and Smartner will collect your emails etc. I take it that polling is when it checks for emails on their server? If you look it its activity it seems to do this every 5 mins - this you cant change.
Regards,
Ian Watson
Hi Ian
Many thanks for trying this. Sounds as though the PDA2K and Smartner are working a little better than my XDAII / Smartner combo. One question. If the device is off (screen off) and an e-mail arrives in one of your POP3 mailboxes, does it go straight to the PDA2K and wake it up, or does it wait on the server until the PDA2K polling occurs?
Regards
Chris
cbrow51 said:
Hi Ian
If the device is off (screen off) and an e-mail arrives in one of your POP3 mailboxes, does it go straight to the PDA2K and wake it up, or does it wait on the server until the PDA2K polling occurs?
Regards
Chris
Click to expand...
Click to collapse
Hi.
Am I correct in saying that polling is when the PDA connects with Smartner to check for mail etc.?
Ok.... The device is off (screen off) I get a email to my POP3, around 5 mins later my PDA sounds and LED flashes red. I turn it on and my email is ready to read.
Im not 100% sure what you mean in your last post? But it goes from my POP3 to the Smartner server, then to my PDA.
If you PM me I can send you the instructions.
Regards,
Ian Watson
Hi Ian
Many thanks! Yes, that sounds like polling is taking place. When the XDA is swiched on and a message arrives in your POP3 mailbox, I have found that its almost instantly relayed to the XDA. The fact that you are waiting about 5mins, suggests that the XDA is going out to check. This in effect wakes the device up and allows Smartner to send the mail to the XDA. Never the less, the fact that you can set it up like that and have it work reliably, and notify you of incoming messages with a selecteable notification, is a big improvement over my previous experienec with the Smartner on the XDA 2. Polling was never reliable and I would often only get messages if I turned the device on.
I don't have the right ROM on my device right now to try this, as the 1.72.181 ROM (incds Blackberry client) does not support an "always on" GPRS connection. I'll need to swich to the 1.72.187 ROM. I'll PM you after I have done that if that's ok.
Many Thanks
Chris
Hi,
Just to check anyone facing problem using Mail2Web lately especially this week?
On my side I'm having problem synching my set to Mail2Web
Thanks
RE
Sorry, I mean using 3G/GPRS?
Thanks
Mail2Web
possibly check yr settings in Active Sync, sometimes the schedule gets mixed up by synciing with yr PC,....btw, is the 'heartbeat' interval with Mail2Web still at 30 seconds, in other words is your phone sending and receiving data every 30 secs ? Mine was getting data 'heartbeats' continuously which was killing my battery and my data usage was 6kb/minute, just for the heartbeat, regardless of my registry settings. I've switched to another exchange server, and it uses 4kb per HOUR, and battery life not affected at all !!!!
YES YES YES
I am glad it is not only me. Mine started working again 5 minutes ago, but I don't know if it is something I did, or a host file I made with the ip address in it. I was always able to sync over wifi though. Maybe cingular DNS lost them.
FOSA said:
Just to check anyone facing problem using Mail2Web lately especially this week?
Click to expand...
Click to collapse
Yes, since yesterday no sync via GPRS is possible (o2 Germany).
With wifi via my home cable connection syncing is possible.
When using https://mobile.exchange.mail2web.com in Pocket IE via GPRS I get a certificate warning and after that a login page with a cisco logo, http-connections work fine.
Unfortunately I need a secure connection for active sync :-(
Certificates
That makes sense, that is what the error code points to. Anyone else up and running? What ever it was, I am glad it is fixed.
there is a problem.....I confirm...tried syncing with 4 differrent operators..every time got the error message " Sync cannot be com,pleted.Try again Later" :shock:
I can't sync via gprs either.
I'm on T-Mobile's network in the USA. I can surf the web via GPRS, but syncing via activesync and mail2web is not working via GPRS. Certificate error, which means its an issue on their end...
It IS working via any WiFi connection though...
...wow...
I submitted a trouble ticket at http://services.mail2web.com/About/Contact/
I used "mail2web exchange email" in the subject drop down box.
They replied w/n 10 minutes...!!! Thats better than my Verizon, T-Mobile and Direct TV customer service...and I PAY for those...!
The message:
"Greetings,
Please try doing a hard reboot of your device, by powering your device
off and then on again.
If you are using SSL with your account, please try then turning off your
SSL in your device and sync with the severs, then turn SSL back on and
try to sync again.
If this does not help, please verify that the time and date settings on
your device are correct, as this can also cause an issue when using SSL.
If you continue to experience difficulties syncing your device with your
account, please let me know and I will look in to the issue further.
If you need any further assistance, please do not hesitate to contact
our 24/7 support team at [email protected].
Thank you for choosing mail2web.com!
Regards,
Marya
Customer Support"
...and wow...it worked...!
Try turning OFF the SSL option in your Active Sync Exchange options. Then hit the sync button.
I feel bad, like I should be paying for this...lol...its a rare thing that a CRS over email can INSTANTLY solve a tech issue for me...!
Gotta give em credit for this one...
I am still having an SSL email issue and they are looking into it...but I dont have an issue w/ sending non-ssl email for a few days...
Give it a try...
Specific Steps:
Go to your Active Sync Screen, then:
-- Menu
-- Configure Server
-- UN-CHECK the "this server requires an encrypted (SSL) connection" box
-- dismiss the password warning if you get one
-- Next, then re-enter your password (removing the SSL kills your password)
-- Keep hitting "next" then "finish"
-- Hit the "sync" button
This worked for me. I got my full gprs syncing back...
Again, hats off to them...
Doesn't work for me. Do you use GPRS?
Sync without SSL doesnt work either
Hi, urksaddy
Are you using SSL to synconize? Because, if I swith to Sync without SSL, the active sync shows that the sync couldn't reach the Server and an error code of 80072f78 is given. What server and Domain did you use for the sync without SSL?
thanks in advance.
No SSL
Mine is working without SSL only, switching it back on does not let it sync.
Doesn't work for me either, because my O2-Wap-Flatrate in Germany needs SSL-Connection!
The MS-Support-Code is 0x80072F17
Re: Mail2Web
kashortie said:
possibly check yr settings in Active Sync, sometimes the schedule gets mixed up by synciing with yr PC,....btw, is the 'heartbeat' interval with Mail2Web still at 30 seconds, in other words is your phone sending and receiving data every 30 secs ? Mine was getting data 'heartbeats' continuously which was killing my battery and my data usage was 6kb/minute, just for the heartbeat, regardless of my registry settings. I've switched to another exchange server, and it uses 4kb per HOUR, and battery life not affected at all !!!!
Click to expand...
Click to collapse
What exchange server did you switch to? always looking for an alternative.
thanks,
Direct Push mail
I eventually unwillingly switched from Mail2Web because of the heartbeat interval ( possibly to do with the firewall settings at their server ) the device/server connection was pulsing every 30 secs, using data in ídle'mode and draining my battery. Ï mailed them often and they couldn't/wouldn't resolve it ( but I agree, they always reply fast, !! ) 4Smartphone is an alternative, althought there is a U$ 3.99 per month fee, I calculated it to be cheaper than the "ïdle"data cost per month with Mail2Web. (2kb every 30 secs adds up if you're connected 24/7 !! ) and i'm not on an unlimited plan ! Battery life is also a big issue for me when i'm "on the road". Interesting off topic, for anyone using a non-windows device, push mail is coming to 'normal' mobile phones. Search net for Tricastmedia and/or "Alwayssend" due July 06
thanks for the info, I keep hoping Mail2web will resolve the heartbeat issue, however they seem happy the way it is.
i have mail2web and got no problems connecting.
HOWEVER, my battery life has decreased dramatically once I started using the service. How do I know the pulse interval?
Also, i really dont know if this is an issue with activesync or with mail2web, but sometimes it takes FOREVER to get an email. Sometimes more than FIVE minutes. this way its even more effective to turn on automatic check every five minutes on outlook. Its really not push at all!
I used to have "chatter mail" on my treo 650, and any account that supports IMAP idle (a LOT of providers support it, many of them free) makes it true push. It would take, on everage, 2 to 6 seconds to receive an email. Now THATS push!
urksaddy said:
Specific Steps:
Go to your Active Sync Screen, then:
-- Menu
-- Configure Server
-- UN-CHECK the "this server requires an encrypted (SSL) connection" box
-- dismiss the password warning if you get one
-- Next, then re-enter your password (removing the SSL kills your password)
-- Keep hitting "next" then "finish"
-- Hit the "sync" button
This worked for me. I got my full gprs syncing back...
Again, hats off to them...
Click to expand...
Click to collapse
Thanks your information , when I took off SSL it work fine.
Hi guys and gals,
I ve been using pushmail for a week or so now and have noticed from the first day of using it that my battery drains so much faster when im using pushmail on my HP 6828.
My HP6828 used to last at least two days but now with pushmail enabled it lasts just till the evening of each day...
Is this a known bug? are there any fixes for this issue?
Thanks in advance for any help
NR
This is not a bug, it's a feature!
Yesterday I did some googling to find out how push mail works. I found an article (sorry, couldn't find the link again - not in history for some reason) where they found that push mail sends 400 bytes every 120 seconds to keep the connection alive.
Even if those numbers are inaccurate, the principle is the same: your device keeps an open GPRS connection to the Exchange server, and every once in a while sends data (even if there are no changes or new mails) so the radio is draining the battery.
Your bigger concern should be the phone bill, unless you have unlimited data you might get a large charge at the end of the month. In the article they calculated push mail to use approx 12MB per month.
levenum said:
This is not a bug, it's a feature!
Yesterday I did some googling to find out how push mail works. I found an article (sorry, couldn't find the link again - not in history for some reason) where they found that push mail sends 400 bytes every 120 seconds to keep the connection alive.
Even if those numbers are inaccurate, the principle is the same: your device keeps an open GPRS connection to the Exchange server, and every once in a while sends data (even if there are no changes or new mails) so the radio is draining the battery.
Your bigger concern should be the phone bill, unless you have unlimited data you might get a large charge at the end of the month. In the article they calculated push mail to use approx 12MB per month.
Click to expand...
Click to collapse
BUMP!
and yes im using unlimited EDGE access for 15 USD/month.. so the cost is fixed.. but now my battery wont even last a whole day! bloody microsoft.
Hi Nutdhanai!
I've been using push mail on my Jamin for almost two weeks now, and noticed that the battery drain is almost double the usual. It will last about two and a half - three days on standby and of course any use will reduce that time.
Still haven't seen any solution, but fortunately for me push is not a necessity. I can always set up my account as IMAP and set it to check mail once every hour or so which will reduce the load.
Hope you find a better solution for your self.
I think the best solution is to set a schedule in activesync to check on your email every 30 min, or every hour. you'll save a lot of power that way. hope that will help.
lsnizzle said:
I think the best solution is to set a schedule in activesync to check on your email every 30 min, or every hour. you'll save a lot of power that way. hope that will help.
Click to expand...
Click to collapse
Yes that way does decrease the amount of battery being drained.. no offense but it really defeats the objective of being pushed mail..if we set it to check every xxx minutes then its really pulling mails not pushed .. argg..
However, what i have noticed is that the battery is draining faster using push mail over GPRS/EDGE because the phone wont go into full power save mode (backlight and screen off) but it only goes to partial power save mode (only backlight is off but screen is still on) when the phone is idle, BUT if you do push mail over WiFi the phone will go to full power save mode when idle. Both tests (GPRS and WiFi) with sync option of 'as items arrive' NOT every xxx minutes.
Maybe there is some bugs on the GPRS/EDGE power saving mode..
(atm, I have set mine to check mail every 15 mins)
The battery drain wouldn't be so bad if the server scheduling worked. But it doesn't; I have tried to configure mails to be obtained 'as they arrive' duing work hours (which means server push) and once every hour outside work hours, but its all or nothing - the push mail doesn't turn off at the end of work hours, so the battery is being drained equally all day.
Hello all
I have several questions that I haven’t been yet able to find answers to yet. I am new to all this and I would really appreciate it if you can help me answer them:
1. If MS Direct Push is free and can even be used on Nokia phones (mail for exchange) and other other platforms. Then why do many companies are still stuck with BlackBerry?
2. What are the advantages that BB has over direct push? And are they enough to convince many corporations to stick with BB
3. Are there any numbers that compares the data (gprs)usage between the two technologies. I read somewhere that the cost to get BB device connected is about %30 less than directpush. If that number is true, why?
4. Would someone refer me to good articles that explains how BB or direct push work.
5. Are there any articles that contain tips and tricks that would help get the data usage direct push to the bare minimum. GPRS here is just way too expensive (around $1.5 per meg)
6. In the interest of saving cost, Is it possible to get the exchange server to only push unread messages or even not push at all if I am connected to the exchange server using outlook from my desktop.
7. I read somewhere that microsoft pushmail is not true push like RIM’s BB, why? And should we care if it isn’t. Is there an advantage of having “real” push solution.
8. Which uses less data and better battery life: enabling push mail or auto-synching every 1 hour. I honesly couln’t care less about push if its going to end up costing much more than normal.
9. My friend (uses BB and direct push) says that BB is a little faster than direct push. Why? My understanding is that BB uses a Blackberry enterprise server BES server (connected to the exchange server) and some kind of e-mail relay server (connected to the BES and the phone) somewhere in the internet. So why is direct push a little slower even though there is no middleman (exchange server talks directly to the phone)
10. My friend also claims that BB proved to be more stable than direct push (many times stops receiving e-mails for no apparent reason) in his company. If that is true everywhere else, why? In principle, shouldn’t direct push be more stable\reliable as its design is simpler => less things are likely to go wrong.
11. can you have more than one account pushing to the same device on wm5
Thanks. Thats all I have for now will post more if I get more
Hi, welcome to the forum!
Wow, that is a lot of questions for your first post
Let me try to answer some of that:
1) Push mail is not free. You need to install MS EXCHANGE 2003 with SP 2. Most companies that use BlackBerry already have dedicated expansive RIM servers so they don't want to invest in changing the infrastructure.
2) Don't really know the answer to this one, but here is an interesting article I ran in to a while ago.
3) Also not sure but I remember reading somewhere that without transfer of any mail MS PUSH takes about 12MB a month.
4) Here is a link that might be helpful.
5,6) Sorry do not know the answer to that.
7) It's true. You'll see after reading the article in the previous link that while it is not "true push" it is fast enough to appear as one. I've been using push mail for the last 4 month and noticed an interesting phenomenon: When my phone is next to my desktop at the office I often get new mail notification on the phone as much as 1min before the desktop outlook pics it up.
8) Auto sync each hour uses much less data and battery. That is because to have push mail MS sends about 400 bytes each 2 minutes over the connection to keep it alive.
9, 10) As I never used BlackBerry all I can say is that I never had late arrival or dropout in push in four month nor did anyone else in my company. Still MS products are known to be buggy.
11) No. You can only define one server and one account on it.
thanks for the exellent replay and the links
many questions are still unanswered though, still need your help guys
thanks
13. what are some of the improvments to direct push that we are expected
to see in the future (exchange 2007 and wm6)
14. i tried MS direct push on Nokia e61 and N80 using wifi (free+faster) and it seems to work just fine. why no wifi on wm5 push mail.
15. is it possible to automatically switch to wifi active synching (not push) when you then switch to pushmail over gprs if the phone gets dissconnected from wifi.
16. i have tried MS direct push and its working great but the data usage is too much. yesterday i logged 1.9 MB of gprs traffic(only pushmail working and i only recieved 12 simple text e-mails. i talked to the security people to varify that the https connection time-out is more than 15 min and they confirmed that it was set to 30 mins. i talked to exchange people and they confirmed that the heart rate signal was set to 8 mins. so what else can i check to see the root of the data-use and battery problem.
Couple more answers:
13) No idea, but I wouldn't hold my breath for WM6. I think it's about a year - year and a half away (Crossbow should only be like WM5 SE).
14) M$ believes that push mail should always be connected. On most WM devices (including my Jamin) WiFi is turned off during standby, so push mail tries to force GPRS whenever possible. It will go through WiFi for a while if your device is on and you manually disconnect GPRS but it will not switch automatically to WiFi.
15) Starting with ActiveSync 4.0 MS removed WiFi sync option for 'security' reasons. I remember seeing an articles on setting up some kind of VPN or something to bypass this, but I don't remember the link and I am not sure it works past 4.1
16) I am not 100% sure but I think MS push ignores those settings and uses its own. Partially because it has to go through the cellular network and partially because its MS.
Partial answers:
1) As noted above, many companies have spent large sums of money on their BB infrastructure so aren't about to throw that away. There's also, in my opinion, a perception that BB devices are "for email" whereas MS devices are phones. Hence conservative big business goes for email devices rather than phones.
2) Personally I don't believe BB has any real advantage, but some people would disagree. Some like the BB devices more than the phones. Certainly from an IT and cost perspective, setting up a BB infrastructure is not for the feint hearted.
3) There's a huge amount of misconception about the traffic that DirectPush generates - it need be nothing like what many people make out (certainly nothing like the 400 bytes every 2 mins quoted above) but it does depend on - primarily - your firewall settings and how swiftly your firewall terminates the HTTP(S) connection.
5) Ensure you have good anti-spam software so that you're not getting spam pushed to your phone! Set it up so that only the first few K of any email is sent by default - you can always request the entire email if it's necessary. If you have access to WiFi periodically, then sync your mail then - that way, when you get a new email, it won't trigger a large sync. Likewise, if you're only using DirectPush occasionally then keep your Inbox lean - don't store loads of emails in your Inbox as those will get sync'ed down.
6) Umm... if you're connected to Exchange via Outlook on your desktop, then wire your phone via ActiveSync and you won't need DirectPush on... and then your phone will be fully sync'ed as soon as you unplug and go on the road.
7) <rant> Forget the moaners who tell you that DirectPush is not true push as there's a 'ping' sent from the phone. That's irrelevant - who cares!! When an email is received in Exchange, it's pushed to the phone. That's all that matters!</rant>
9) I don't believe that DirectPush is slower. There are many other factors that may affect the timescale by which an email is sent to either an MS or BB device and those factors are much more likely to have an impact on the timeliness than DirectPush itself.
10) Never had any problems with DirectPush myself.
16) It is the firewall settings as you describe that are key. But how are you deciding that you're using that number of Mb? Data traffic is charged by some operators in blocks, and hence a small 'ping' could be costing you one block even if it's only a fraction of a block. Also, some traffic monitors can be configured to count in blocks. So my first suggestion (if you haven't already) is to double-check that this 1.9Mb is what you are actually using, not simply whatever some piece of software is incorrectly reporting. Next up, how many K of each email have you set it to download per message? Secondly, remember that it's doing a sync when a new message arrives. So, if you're in Outlook on the desktop, and you get 10 messages which you leave in your Inbox, then you put DirectPush on, then you get 1 message, you'll be sync'ing 11 messages. I can be a relatively heavy user of DirectPush on any one day and still use nothing like 1.9Mb.
Hope this helps.
Hi people,
this must be a stupid noob question, but I couldn't find an answer in this forum.
I just wanted to try DirectPush service, so I set a Mail2Web Exchange account to have emails pushed right to my Diamond. I put all provided info in ActiveSync, and set it to sync "as items arrive".
Everything's working fine, emails sent to my Mail2Web account were pushed to my Diamond.
But... well, it doesn't work as I expected.
I thought that DirectPush worked like this:
- A new email arrives at Mail2Web account;
- Mail2Web Exchange server warns my device that there's a new email;
- ActiveSync starts up on my device;
- The connection (GPRS, EDGE or HSDPA) is opened;
- ActiveSync begins sync, the new email is received in my device;
- ActiveSync ends sync;
- The connection is closed;
- ActiveSync is turned off on my device.
This process would start for every new email arriving in my Mail2Web account.
In fact, this is what happens:
- ActiveSync starts periodically, even if there's no new email in Mail2Web, and even if I manually close it;
- Same thing for the connection;
- ActiveSync does not close automatically, my device keeps it always opened.
The problem with that is the battery drain. Since ActiveSync is always opened, and also the connection, battery is being drained faster than I would like.
Is this how DirectPush is supposed to work? Always with ActiveSync on and opening connections even without new emails? Is there a way to configure it in a different way?
Hey there,
Direct push needs a constant data/wifi connection for it to work, it does not work they way you described in that it wont establish a connection when a new mail arrives.
How ever, you can set times for on peak and off peak times for mail delivery so that the data connection is not open 24/7.
I have mine set mon-fri 730 - 5pm, the data connection is automatically terminated after this time.
Hope this helps you.
But still, besides the connection, ActiveSync must be on all the time for DirectPush to work? And with DirectPush on, the connection will be opened all the time if I don't define peak times?
I ask that because it's ActiveSync that keeps the connection alive. If I manually close it, the connection is closed as well. But minutes later, ActiveSync will start again... and open the connection.
I guess that push email drains more battery than a common mail account set to pull email once per hour.
Phantom1275 said:
But still, besides the connection, ActiveSync must be on all the time for DirectPush to work? And with DirectPush on, the connection will be opened all the time if I don't define peak times?
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Correct Yes. You can always set it to manual sync if you dont want it to automatically sync email. It is supposed to be like that so any changes you make on your device are automatically synced to the server, keeping it upto date.
I ask that because it's ActiveSync that keeps the connection alive. If I manually close it, the connection is closed as well. But minutes later, ActiveSync will start again... and open the connection.
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Again, this is how it is supposed to work.
I guess that push email drains more battery than a common mail account set to pull email once per hour.
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You have to decide how you want it to work. i use mine during office hours and my usage is heavy. My battery lasts 24hrs before needing to charge. Obviously battery lasts longer if not using push email.
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Im running into the problem of even though I have the e-mail set to check every 15 minutes, the data connection is always on. Any ideas?
(otherwise I love my energyrom)
ADHurt said:
Im running into the problem of even though I have the e-mail set to check every 15 minutes, the data connection is always on. Any ideas?
(otherwise I love my energyrom)
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Are you using an exchange email? If so data connection will remain open even it is set for checking every 15 mins.
If you use gmail or pop mail, then that is different kettle of fish.
Cheers.