Does anybody has a same problem as mine cause in this few day that my dopod speaker turn dead somehow. when i take to the customer service and they say that i have to replace the speaker. but the question that i really wanna ask is " Are this prophet type is has a very2 weak speaker???? cause i use it only for 7 or 8 month. i not often turn out the music if you guy wanna know it. you can say that the speaker i dont use it much. i didnt drop it ( the dopod ). i use it very2 carefully. is there anybody in here has the same problem as mine? about the weak speaker of dopod? thx for answering.
Cheers
I have a Jamin (iMATE) whit the same problem after 6 month of use.....
the service had replace the speaker ....now work fine
videobelu said:
I have a Jamin (iMATE) whit the same problem after 6 month of use.....
the service had replace the speaker ....now work fine
Click to expand...
Click to collapse
i hadnt replace it by the service cause its have to wait 4-8 weeks from the HTC taiwan sparepart. its there no problem again after replaced? the volume is higher then before or its the same? thx
Happened to my M600 - had to go back for a repair.
Volume is same or slightly louder.
It's a very common problem but should be OK once fixed. I've not heard of any breaking for a second time.
ketek78 said:
i hadnt replace it by the service cause its have to wait 4-8 weeks from the HTC taiwan sparepart. its there no problem again after replaced? the volume is higher then before or its the same? thx
Click to expand...
Click to collapse
...in Italy (Milan) the service repair my unit in 1 week....after the volume is
as same as before.....
Yes, unfortunately the first batches of the Dopod 818Pro has very lousy speakers. Mine died in April, and I bought it in Jan. When I checked PPCSG @ that time, the problem was so bad that the service center in Singapore ran out of speakers a few times. Also the same in Jakarta. I had to wait 1-2 weeks. Hopefully, the new batches are better. After 11 months of using it, I now find the vibration weaker than before. Sometimes I hardly feel it. But that could be because I dropped mine once or twice b4...
broken twice in 2 just 6 months. the first time was only after a little more than a month of use. and now. 4 months after getting the speaker replaced. the same thing happen.
wne to the service centre and they said that the main service centre in jakarta runs out of suply of speakers, so I guess i'm not the only one having these problem. a lot of people does.
next batch of speakers is coming in a month and supposed to be a different speaker. a better one or so they said.
was gonna get mine replaced with Hp 6828. but after hearing problems ppl have with their HP i'm kinda put off a bit. apparently problem with earphone jack plague the 6828 as it was in 6365. I might put some more research into it, before I decide anything
my is dead too ... if i press hard on the back of the phone, between the camera and the mirror (speaker hole) , the sound will come back temporary....
need to get it fix ... but I upgraded to SPL 2.2 ... need to downgrade back to 2.15 before they ll serve it under warrenty ... when will the imate have SPL2.2 or above....
Related
Just purchased a new O2 Atom and notice when I turn the device on (dosn't have to be calling or talking to anyone) that there is a high pitch noise coming from the speaker.
This device has the latest fireware 20060123B1WWE.
I would like to try to reinstall the firmware but because it is only new I can register it until my 7 Days are up. Is there somewhere that I can get a copy of the firmware for Australian O2 Atom?
If anyone else is having or have had this problem can help me that would be great.
Regards
Scott :shock:
You do not have the latest ROM. Download and flash the "Leaked ROM" on this forum.
Can you please post the link to this "Leaked ROM"?
Are you sure this comes from the speakers and not the screen? There is a faint, high-pitched sound coming from my screen.
I have the same problem with the sound, but it definitely coming from the screen. My device was bought in Australia with first ROM. I upgrade it to 20060123B1WWE. Do you really think that it's a ROM bug?
I want to send my Atom back to Australia to fix this problem, because we don't have XDA service centers around. Or it is not worth wgile?
http://forum.xda-developers.com/viewtopic.php?t=42613
Don't send your device anywhere for fix :evil: Just upgrade and yu'l be OK. If you want to know why I have both Atom and Jamin (causin 818 Pro) it is this sound you are talking of. Was actually going to bin the Atom :twisted:
In fact there were 2 upgrades available in February: One official, and this "leaked" one, which is the last of them, and best 8)
So, you bealive ROM update could fix the sound problem? By the way, if I upgrate ny Atom with leaked ROM, would I have a problem with next oficial update from O2?
The leaked ROM didn't change the faint sound I hear from the screen, it's probably totally hardware dependant. And I doubt that you will have any problems upgrading to an official ROM. Whatever O2 does (and I see no reason for them to make this difficult anyway) there will be somebody who cracks it. :wink:
So, what to do with the sound?!
If this "sound" from the screen is only heard when you tap the screen, you should enter the equaliser program and turn it off. That way you won't hear double clicks when you tap.
Otherwise I don't know the problem you are having :roll:
It could be from my screen. It sounds like a high pitch noise from a dieing CRT Monitor.
Also the link to the "Linked Rom" doesn't work.
To victoradjei. We are not talking about screen taps sound! When my phone is swiched on, I can hear buzzing "electric" noise coming from the screen.
To ScottB82 - my Atom also was bought in Australia. May be it's hardware problem. Why don't you apply to service center? There is a link to leaked ROM on the econd page of the topic. First link is expired.
Well Nick, I also had that sound before the leaked ROM update. In that state even your calls sound with echo :lol: I got that sound when I flashed the ROM currently on the seeo2 site. The original did not have it :twisted: Someone says the upgrade did not help, others say it did. Upgrading is not like remoulding your car bonnet, try it and reverse if you don't see improvement. Tweaking is what we do here on this forum 8)
I also have the high pitching sound on my Atom. I have the leaker ROM installed and I'm not sure if it made that sound before I updated my ROM. But it is annoying as hell.
Leaked ROM installed, but bloody sound has NOT gone! By the way, when I'm doing ROM upgrading should I leave SIM card in or better take it out? Or it dosn't make any sense?
I usually take out the SIM card, if I remember. But I have done upgrades without doing that, and they have worked just as well.
So, there is NO chance to get rid of this sound?!
Actually I have had a sound like that on most my PDA's. It's just that you don't notice it until you hold it up to your ear (in my case the left ear - the right one has tinnitus and can't hear those frequencies). I seldom make calls with the phone, to me it's a communication device. And if I make calls it usually means that I'm on the road, so I have a handsfree. I think that's the only total solution. On my old Blue Angel I had a much stronger sound too. This one I can hear from around 15 centimeter. The BA I could hear four meters away if the room was quiet! But I got that replaced on the warranty, and the result was a screen that made about as much noise as this Atom does.
How far away can you hear the noise?
I have one more Atom in my hand now & there is NO sound AT ALL. It's a pity we don't have service senters around & I can't fix my one/
I don't like being negative but the atom really sucks. I found a new feature:
rotate the screen to landscape, press reset. Instead of restarting, it starts to vibrate and not turn on. This continues until the battery is removed :evil:
I was checking out new pda's and the sales man was giving me the pitch on the atom. I mentioned that I had one and how it is the worst thing on the market and he stoped talking to me, turned around and walked off. To make it worse a vodafone sales man told me they may not be going to sell the exec that I am waiting for .
OK, am I the first person in Uk to return my with a fault !!??
The earpiece has failed, not even a squawk comes out from it. The head set and speaker phone still works though.
Devicewire.com wouldn't take it back even though its still in the DOA time-scale. Well at least that was the story until I got HTC on the case. I then decided to send it back to HTC anyway on the basis that they'll probably have more stock.
This isn't a moan the phone is superb, I just figured that it could be the start of a 'known faults' thread.
The SD slot cover won't close on mine. Apparantly, HTC devices are prone to this fault. However, everything else is working perfectly so I actually chose not to send it back to HTC - didn't want to take the risk of waiting weeks and weeks for another...
enterpryse said:
OK, am I the first person in Uk to return my with a fault !!??
The earpiece has failed, not even a squawk comes out from it. The head set and speaker phone still works though.
Devicewire.com wouldn't take it back even though its still in the DOA time-scale. Well at least that was the story until I got HTC on the case. I then decided to send it back to HTC anyway on the basis that they'll probably have more stock.
This isn't a moan the phone is superb, I just figured that it could be the start of a 'known faults' thread.
Click to expand...
Click to collapse
Mine is dead also.
Besides from the phone speaker, all other components work OK. Can only make phone calls using the speaker on the back or via a (BT) headset. I am afraid mine has to go back to HTC also.
Robin
Mine earpiece had also failed and I returned it back to Devicewire for replacement.
After using my TC for a long voice call or with bluetooth or WiFi or GPS, the top part of the set becomes warm and when you run your finger across the START menu bar, an "unglueing" sound is heard.
This happens only when the TC set is warm - apparently the top part of the screen becomes unstuck or the glue was not applied correctly.
Had to demonstrate to HTC several times before they decided that it was a faulty set.
ianlo said:
After using my TC for a long voice call or with bluetooth or WiFi or GPS, the top part of the set becomes warm and when you run your finger across the START menu bar, an "unglueing" sound is heard.
This happens only when the TC set is warm - apparently the top part of the screen becomes unstuck or the glue was not applied correctly.
Had to demonstrate to HTC several times before they decided that it was a faulty set.
Click to expand...
Click to collapse
This happens to mine as well
rhov23 said:
This happens to mine as well
Click to expand...
Click to collapse
Apparently this happens to some sets only. I would recommend that you insist for a replacement set or at least a replacement screen.
I was so irritated by that noise that I was even prepared to pay for a replacement screen myself if HTC insisted that it was not a problem.
Fortunately, I managed to get a replacement set as I was within my 14 day 1-1 exchange policy.
ive had problems with wifi, bluetooth and camera. ive also returned my unit to HTC
I had problems with Bluetooth, Wifi, text messages... Also returned for repair. Hope they send me an iphone back instead...
I sent mine back. I had crappy bluetooth and bad reception, it would drop calls in areas with full signal. Would drop the calls even more when using bluetooth headset.
Mine is back to HTC for repairs (speaker problem).
Wonder how long it will take them to repair it.
Robin
I also have a faulty unit bought in the UK. I bought it in London, near the British Museum.
My FM tuner and my bluetooth are totally broken. The volume button is too hard to slide.
my first o2 set had a wonky screen, not square in device. my 2nd one the screen was positioned over to the left plus some oily/lcd residue on the middle of both screens, like liquid crystal when you push the display, except this was visible without pressure. plus my first one the jog dial wasnt central and leaned over,, awaiting my third handset, tiresome, epsecially when you look at the price of these things! if id bought one outright, id get my money back i think. shame though, as is a great piece of hardware, just let down by assembly :'(
(oh and video drivers)
BT, Earphone and Radio - Gee!!!
Once upon a time I was about to enter an airplane and then selected Flight Mode.
After that, no more Radio, Bluetooth, neither Earphone.
USB earphones and speakerphone are okay.
Some apps do not register accordingly (bug in using the FlashToPermMem function).
Sometimes the phone simply shuts down.
Darn! I have to return it but I am in Brazil :-(
-Feaps
My dutch Touch Cruise also lost it's phone speaker today. Not a blip comes out of it. When using the handsfree speaker, I can still make my calls. But I'm not that into calling people where everybody can listen into the conversation..
Back to HTC it is....
I'm returning my new Polaris because I get little to no signal reception although I am in an area where signal strength is not an issue
HTC Europe told me to send it to the German service center as a DOA and I will get a replacement. I was told to send it everything (incl. packaging).
The German service center has said they don't do DOA swaps, only repairs. And I should send in only the Polaris (even without battery / battery compartment cover) ...
Now HTC is escalating this and they are supposed to get back with my via email with exact instructions
But, in all fairness, I have to say that HTC Europe (based on the accent I guess they are in England ??) has been very responsive. Not that the problem has been solved yet, but I always find it positive when a company calls back as promised
But of course, even better would be to get a product that works
Cheers,
Andreas
phone speaker has died
After three months, the speaker of my touch cruise stopped working. Handsfree still works. I did send an email to my provider and am curious how to tackle this problem.
Did anybody solve this already?
Hi everyone, how are you?
For about a week or so i have been having some problems in my touch cruise.
My mic stop working (more or less). I have been trying to solve it by myself and with some help of forums in my mother language, but even so, i failed.
The problem is this:
When i answer a call, the person in the other side is not able to hear me at all. Only if i shout real loud and if i take the device from my ear and put it right in front of my mouth, they can only hear whisper like sounds.
If i am the one doing the call, it happens the same thing.
If i try to record a voice note or something like it, almost the same thing. i cant hear myself talking. Only in the situation i mentioned above, with the phone in front of my mouth and with me shouting, its possible to ear something.
I have done a hard reset just now and it remains with the same problem
do you know what might be happening? do you recommend some proceeder before i try sending it to be fix?
I bought it online, in expansys (and i'm in Portugal) and they said that i have to contact a company that makes the "fixing" for them (outsourcing services you know). I tried to call them but i didn't got any answer yet.
I know who is the dealer of the HTC brand in my country (Novabase).
Should i contact them directly, should i go first to the other fixing company or should i try some mambojambo in registry or some app that may fix the problem?
Please help me. My phone/pda is (almost) my life. I need it for work (and the amount of money i gave for it does not include problems of any kind )
Thank you in advance and sorry for the HUGE post.
I will be waiting for your guru answers =)
stay cool
up...
please
Unfortunately, it really sounds like a hardware problem, especially you already tried the hard reset. You can confirm this by using the headset. If everything works fine using the headset, then your phone's mic is broken. And if that's the case, sending it in for warranty repair is the only solution.
yeah, you are right. with the wired headset it works (oh, just to think about it, does your headset moves arround insite the jack? it seems loose)
it has to be hardware then. :S
SH*T =( so much money for this :S
thnaks anyway =X
Major mic problem
I've bought 2 HTC TC Cruise and both of them have the same mic problem, so it's supposed to be a quite common issue: suddenly the mic becomes deaf without any apparent reason! I know it maight be an hw problem, but I would avoid the too slow assistance service if possible, does anybody have an idea? Tnx all, bye.
This seems to be a common problem in Touch Cruise. My Mic stopped working and I took a replacement
The Hardware Quality Of Polaris Is Unacceptable Weak!
Just one month ago my Polaris was repaired and shiped back from UK (mainboard replacement in HTC repair center). It was "SIM not found" HW problem.
...and I have now a same MIC problem!
Now I see - I'm not alone, this looks like amplifier chip failure on the switchboard.
THE HARDWARE QUALITY OF POLARIS IS UNACCEPTABLE WEAK!
Im finish spending my time and money on shipment to HTC repair center.
Today I'm using a BT headset and looking for spare parts on web.
Hate the moment I decided to bay this ****!
Do you have problems with bad speaker sound quality when making calls?
When making calls there is a crunching/scratching sound from the front speaker. It sounds as if it's cracked or as if the cable is poorly fitted or exposed to interference of some kind.
Since this is my second Touch Pro, the first had the same problem and considered DOA, I'm wondering if you're experiencing the samt problem.
BR / Magnus
Edit: speaker -> front speaker
Hrm..
I just RMA'd my TP 'coz of this problem (literally just got back from the post office). So are you saying that your new one also has this problem?
This is the problem I had:
http://forum.xda-developers.com/showthread.php?t=427160
LLOYDY
lloydcody said:
Hrm..
I just RMA'd my TP 'coz of this problem (literally just got back from the post office). So are you saying that your new one also has this problem?
This is the problem I had:
http://forum.xda-developers.com/showthread.php?t=427160
LLOYDY
Click to expand...
Click to collapse
i encounter this scratchin sound then suddenly my speaker go dead..now it is in svc center...
I have it too.
So does this mean its just the way the phone is? What a load of cr4p...
Can someone please respond and say if they DO NOT have this. This will give me some hope...
LLOYDY
Still no update from Expansys UK (the retailer) despite having sent it back to them a week ago. I've called and emailed with no response. All I ever get is "we currently have no update on the status of your return other than we received it".
VERY poor service. I didn't expect this kind of service from them. I will definitely be avoiding them in the future. I have requested a refund and contract disconnection now as this is ridiculous. I doubt I'll get a response tho....
LLOYDY
I haven´t noticed anything like that :/ But I have a problem with sensory overload 3D, it gives me the broken glass screen...
third device is incoming
Just got a message that my third device is sent. Meaning the two previous was accepted as DOA... We'll see if the new phone is working better.
Hi Guys,
Maybe I'm stupid, but could you explain the bad speaker means the receiver which is in front of phone, or the speaker in back of phone?
My bad speaker was the loudspeaker at the back of the phone. Although the volume is poor on the earpiece speaker (but this is normal at least). I think HTC devices have gone downhill these days. I came to the TP from a Universal which I've used for over 2.5 years! And it still has better sound quality etc. Shame Expansys are messing me around too. Still no response from them...
LLOYDY
third device seems ok
Just got my third device, and it seems to be ok. But I'll have to make some calls before I know for sure.
/ M
I have HTC u11 dual sum European varient... It has issue no sound either through hands-free or speaker on call ringtones videos any kind of sound.... I have already tried firmware restore... On custom roms like linage or anyother i can connect bluetooth and get video sounds through bluetooth but on official firmware or official firmware base roms like viper when i connect bluetooth phone will hang and it will restart... Else no sound on phone in any sort of way when i try to play even a ringtone it will show unable to play file error
hassanulhaq said:
I have HTC u11 dual sum European varient... It has issue no sound either through hands-free or speaker on call ringtones videos any kind of sound.... I have already tried firmware restore... On custom roms like linage or anyother i can connect bluetooth and get video sounds through bluetooth but on official firmware or official firmware base roms like viper when i connect bluetooth phone will hang and it will restart... Else no sound on phone in any sort of way when i try to play even a ringtone it will show unable to play file error
Click to expand...
Click to collapse
+1
I just splashed my rear glass and since then there is no sound at all from device... When selecting a ringtone it says "unable to play this file".. and what i noticed is that phone reboot itself when reciving a call... From my point it is a hardware issue, but don't know what could it be...
Any suggestion will be appreciated
Rear glass
krokanic said:
+1
I just splashed my rear glass and since then there is no sound at all from device... When selecting a ringtone it says "unable to play this file".. and what i noticed is that phone reboot itself when reciving a call... From my point it is a hardware issue, but don't know what could it be...
Any suggestion will be appreciated
Click to expand...
Click to collapse
it all started when my rear glass broked and lcd few months back i went to htc warrenty and they replaced the glass and lcd but the strange thing was when they returned the phone it was all wiped out and then after a month or so this happened no sound at all.. i was in dubai and i went to local market to check it they said its some sort of sound ic and its not available... then i was in lahore so i went to local market here too and the same sound ic and its not available.
hassanulhaq said:
it all started when my rear glass broked and lcd few months back i went to htc warrenty and they replaced the glass and lcd but the strange thing was when they returned the phone it was all wiped out and then after a month or so this happened no sound at all.. i was in dubai and i went to local market to check it they said its some sort of sound ic and its not available... then i was in lahore so i went to local market here too and the same sound ic and its not available.
Click to expand...
Click to collapse
That's what i am afraid of ... If this chip is on motherboard than i can forget to get repaired in my country... But if it is on the bottom daudghterboard than maybe replacing entire board will fix the problem
location of chip
krokanic said:
That's what i am afraid of ... If this chip is on motherboard than i can forget to get repaired in my country... But if it is on the bottom daudghterboard than maybe replacing entire board will fix the problem
Click to expand...
Click to collapse
as far i know chip is on main board but can someone point out that?
hassanulhaq said:
as far i know chip is on main board but can someone point out that?
Click to expand...
Click to collapse
The loud speaker and earpiece are seperate components and can be purchased here
"witrigs"
But as far as I know they are both controlled by the MB! Hth.
Speakers earpiece
hammered58 said:
The loud speaker and earpiece are seperate components and can be purchased here
"witrigs"
But as far as I know they are both controlled by the MB! Hth.
Click to expand...
Click to collapse
speakers earpiece are not the problem problem is with motherboard as no sound handsfree either so location of sound ic on main board is required to be point out in other words the problem area.
hassanulhaq said:
speakers earpiece are not the problem problem is with motherboard as no sound handsfree either so location of sound ic on main board is required to be point out in other words the problem area.
Click to expand...
Click to collapse
I can send you a pic of the MB if that would help!!
Sound IC
hammered58 said:
I can send you a pic of the MB if that would help!!
Click to expand...
Click to collapse
thanks but i already took off the back off my cell. problem is i want sound ic location on board which i don't know
Ok i opened my phone, removed the motherboard and trying to locate audio ic chip... Will try to reflow it with heat gun, because in my town nobody is soldering micro chips... Can someone tell me what audio ic chip our u11 has...?
Found it, it is qulacom wcd9340... now i am thinking to search more for someone to replace it or resolder... I think that i can really Easley to blow something else... any advice guys, because if there is 50% chance of success i will carefully try to reflow it...
Updtae: just reflowed but i think i reflowed everything but what i wanted:cyclops: it wont boot and no sings of life at all... Will try to find cheap motherboard, lucky i have my old good htc10
So did you did u found the main motherboard?
Did you took the risk?
krokanic said:
Found it, it is qulacom wcd9340... now i am thinking to search more for someone to replace it or resolder... I think that i can really Easley to blow something else... any advice guys, because if there is 50% chance of success i will carefully try to reflow it...
Updtae: just reflowed but i think i reflowed everything but what i wanted:cyclops: it wont boot and no sings of life at all... Will try to find cheap motherboard, lucky i have my old good htc10
Click to expand...
Click to collapse
Did u solved the problem by taking the risk?
hassanulhaq said:
Did u solved the problem by taking the risk?
Click to expand...
Click to collapse
No, but phone is working as before, with no sound...i just connected it to pc a few days ago and it booted... I found one resistor broken near the audio chip... So i think the chip is good... I will wait if someone broke the screen in my country and sell the phone for 100-150 bucks??
Lolz
krokanic said:
No, but phone is working as before, with no sound...i just connected it to pc a few days ago and it booted... I found one resistor broken near the audio chip... So i think the chip is good... I will wait if someone broke the screen in my country and sell the phone for 100-150 bucks
Click to expand...
Click to collapse
Lolz my issue is i have 6gb ram variant which is hard to find although its current price in pak (fully working) is around 170 bucks.
hassanulhaq said:
Lolz my issue is i have 6gb ram variant which is hard to find although its current price in pak (fully working) is around 170 bucks.
Click to expand...
Click to collapse
Yeah, same situation here but with every htc u11... They are very rare and too expensive, htc not very popular here in the last few years...but dont want to order if i cant get personally to test it deforw buying... I dont need one more u11 with something else broken ?
krokanic said:
Found it, it is qulacom wcd9340... now i am thinking to search more for someone to replace it or resolder... I think that i can really Easley to blow something else... any advice guys, because if there is 50% chance of success i will carefully try to reflow it...
Updtae: just reflowed but i think i reflowed everything but what i wanted:cyclops: it wont boot and no sings of life at all... Will try to find cheap motherboard, lucky i have my old good htc10
Click to expand...
Click to collapse
Hi I'm Fouad and I'm a smartphone repairer
Htc u11 phone in impact broken lcd
I want replacment but I realized mic It also doesn't work and sound for ex play music or movie
I found sound chip qualcomm wcd9340
I found a piece that seems to have been broken and its specifications lost
If you have a motherboard can you help me from the motherboard and give me the details of the broken electronic part next to the chip
I can send photo of my motherboard htc u11
Sir me too with this problem
But i want just videos sound with Bluetooth
Can you help me with any custom ROM
Like lineage or any other i want only videos sound with bluetooh i have 6gb u11 movies lover sir reply me plz