Just purchased a new O2 Atom and notice when I turn the device on (dosn't have to be calling or talking to anyone) that there is a high pitch noise coming from the speaker.
This device has the latest fireware 20060123B1WWE.
I would like to try to reinstall the firmware but because it is only new I can register it until my 7 Days are up. Is there somewhere that I can get a copy of the firmware for Australian O2 Atom?
If anyone else is having or have had this problem can help me that would be great.
Regards
Scott :shock:
You do not have the latest ROM. Download and flash the "Leaked ROM" on this forum.
Can you please post the link to this "Leaked ROM"?
Are you sure this comes from the speakers and not the screen? There is a faint, high-pitched sound coming from my screen.
I have the same problem with the sound, but it definitely coming from the screen. My device was bought in Australia with first ROM. I upgrade it to 20060123B1WWE. Do you really think that it's a ROM bug?
I want to send my Atom back to Australia to fix this problem, because we don't have XDA service centers around. Or it is not worth wgile?
http://forum.xda-developers.com/viewtopic.php?t=42613
Don't send your device anywhere for fix :evil: Just upgrade and yu'l be OK. If you want to know why I have both Atom and Jamin (causin 818 Pro) it is this sound you are talking of. Was actually going to bin the Atom :twisted:
In fact there were 2 upgrades available in February: One official, and this "leaked" one, which is the last of them, and best 8)
So, you bealive ROM update could fix the sound problem? By the way, if I upgrate ny Atom with leaked ROM, would I have a problem with next oficial update from O2?
The leaked ROM didn't change the faint sound I hear from the screen, it's probably totally hardware dependant. And I doubt that you will have any problems upgrading to an official ROM. Whatever O2 does (and I see no reason for them to make this difficult anyway) there will be somebody who cracks it. :wink:
So, what to do with the sound?!
If this "sound" from the screen is only heard when you tap the screen, you should enter the equaliser program and turn it off. That way you won't hear double clicks when you tap.
Otherwise I don't know the problem you are having :roll:
It could be from my screen. It sounds like a high pitch noise from a dieing CRT Monitor.
Also the link to the "Linked Rom" doesn't work.
To victoradjei. We are not talking about screen taps sound! When my phone is swiched on, I can hear buzzing "electric" noise coming from the screen.
To ScottB82 - my Atom also was bought in Australia. May be it's hardware problem. Why don't you apply to service center? There is a link to leaked ROM on the econd page of the topic. First link is expired.
Well Nick, I also had that sound before the leaked ROM update. In that state even your calls sound with echo :lol: I got that sound when I flashed the ROM currently on the seeo2 site. The original did not have it :twisted: Someone says the upgrade did not help, others say it did. Upgrading is not like remoulding your car bonnet, try it and reverse if you don't see improvement. Tweaking is what we do here on this forum 8)
I also have the high pitching sound on my Atom. I have the leaker ROM installed and I'm not sure if it made that sound before I updated my ROM. But it is annoying as hell.
Leaked ROM installed, but bloody sound has NOT gone! By the way, when I'm doing ROM upgrading should I leave SIM card in or better take it out? Or it dosn't make any sense?
I usually take out the SIM card, if I remember. But I have done upgrades without doing that, and they have worked just as well.
So, there is NO chance to get rid of this sound?!
Actually I have had a sound like that on most my PDA's. It's just that you don't notice it until you hold it up to your ear (in my case the left ear - the right one has tinnitus and can't hear those frequencies). I seldom make calls with the phone, to me it's a communication device. And if I make calls it usually means that I'm on the road, so I have a handsfree. I think that's the only total solution. On my old Blue Angel I had a much stronger sound too. This one I can hear from around 15 centimeter. The BA I could hear four meters away if the room was quiet! But I got that replaced on the warranty, and the result was a screen that made about as much noise as this Atom does.
How far away can you hear the noise?
I have one more Atom in my hand now & there is NO sound AT ALL. It's a pity we don't have service senters around & I can't fix my one/
I don't like being negative but the atom really sucks. I found a new feature:
rotate the screen to landscape, press reset. Instead of restarting, it starts to vibrate and not turn on. This continues until the battery is removed :evil:
I was checking out new pda's and the sales man was giving me the pitch on the atom. I mentioned that I had one and how it is the worst thing on the market and he stoped talking to me, turned around and walked off. To make it worse a vodafone sales man told me they may not be going to sell the exec that I am waiting for .
Related
perhaps anyone else encountered the same issue - i don't know any further with this:
after flashing the o2 xda mini german with the bigstorage rom from: ftp.xda-developers.com/Magician/BigStorage_ROMs/DE_O2_1.12.01.zip
via sd/boot-method the speaker doesn't seem to work anymore correct.
it seems like the speaker on the back of the magician is only working when a call comes in, but not for alerts, sounds or a mp3player like mortplayer or wmplayer.
also the speaker and the mic at the front of the mini aren't working.
so i flashed the device again with the original rom, but it isn't working anymore, also not with all the other available roms.
so i tried to adjust the preamp with no success.
let's see if i wake up tomorrow without a bell :roll:
I believe you have a hardware problem and has nothing to do with the ROM. There are threads and a PDF file showing how to dismantle and fix the speaker contact.
hmm i don't think so - why should it play the ring sound when someone calls? i also checked if it is the speaker on the back side which is playing the ring sounds - and: yes - it's the one on the back side
No sounds after just 6 months of use on my O2 Xda II mini!
Hi lindsche:
I also have the same problem - no sound coming out of my O2 Xda II mini EXCEPT for the ringtone for incoming calls. I have not installed any new software on my device and I have only had and used this device for 6 months! The only way I can hear anything from the device (including phone conversations) is through the use of the audio ear phones. I have been in contact with O2 Technical Support from the Asia Pacific Region (where my device was purchased) who have been suggesting all kinds of different resets stuff to no avail thus far.
By the way, where is the speaker located on this device??
Any advice would be much appreciated.
yeah, i think its hardware too, i had the same experiance with my wallaby (siemens sx56). The problem was from the audio jack. There is a small switch inside the jack that stuck so the device thinks that you are using handsfree. i tried to plug and unplug it but it make the problem worst. if been looking for the jack parts everywhere but couldnt find one. so when i got my new magician, i always plug and unplug the handsfree very very very carefully.
to upcityhighroller and lindsche: i believe your problem is in your audio jack. if you able to hear the ringtone, but not able to hear phone conversation and other sound, that means your phone thinks you are using the handsfree. best think you can do is check inside the jack with flashlight , make sure its clean and nothing stuck inside.
as per someone else's advice found in this forum, i tapped the device against my palm and the sound came back! i'm very happy EXCEPT now my power button won't work!! my temporary solution is to unlock the buttons so that I can turn on the device using any of the other buttons but now I also have NO other way to shut the device down! (I'm force to wait for 2 minutes of inactivity before it shuts down.)
Any suggestions??
Many thanks!
Not able to pick a phone call using handsfree ear phone.
Hi !
Bought O2 XDA mini, a couple of weeks ago....
I am not able to pick any call when handsfree is connected to O2 mini. I can the hear the ringing tone and listen MP3 too using the handsfree....
I have tried the handsfree on another O2 mini phone and is working absolutely fine...
I called the O2 service center and they asked me to do hard reset....
If it still does not work, they have asked me to give it to service center for repair...
I was wondering if anyone had experienced the same problem... If so, what is the resolution.??
kindly share your views... thanks.
-Raj
hey i had a simialr problem.......even i hard resetted but the problem persisted.....but when i charged my battery it worked fine...i guess our phone doesnt accept calls if the battery is below 20%
I was desperatly searching the net for a solution and did what you guys were talking about and tried cleaning the headphone jack, i recommend using an air compressor and while u have music playin in media player just gently blow air into the jack, and if that doesn't work try a little more air, the air seemed to clean most of the dust and whatnot that had clogged it, i just had to give it some firm but gentle taps with my palm and and it works fine now. Releived, as i was just about to buy a second hand replacement
Have the same problem with my Mini.
Couldnt hear and be heard during calls, brought the phone to the service center,
they replaced the hardware yet in the end they couldnt figure out whats wrong.
Im using 1.12 right now do you think it would help if i upgrade or downgrade my ROM?
Need your inputs on this guys!
Thanks in advance.
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/
I have the normal speaker volume issues but also I've noticed some even more annoying problems:
1 - The speaker on my TP seems to suffer form its own interference. When the speaker is being used during a call I can hear the usual buzzing sound that mobile phones make when they're near speakers in its own loudspeaker?! Surely this isn't right? Anyone else get this?
2 - When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens just before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying, though.
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this? Please let me know if you do OR DO NOT have this problem also so I know whether to return it as a faulty handset or not.
Thank you in advance,
LLOYDY
I had the same symptoms as you are describing, as well as the following:
http://forum.xda-developers.com/showthread.php?t=419761
Do you get this problem too? try playing a music file so the speaker is functioning and download a file from the internet. I only found the interference with a GPRS signal and not HSDPA.
If I were you I would get it replaced. This is what I did and the replacement did not have this problem.
Hi, Thanks for your reply.
Yes I get this same issue. When using HSDPA and using Opera say there is no interference. However, when using GPRS and playing music the interference is REALLY annoying over the top of the music.
Is this not normal? Also did you get the annoying popping sound too?
LLOYDY
That's all right, glad to help, what this forum is here for.
Yes I used to get the popping sound ocassionally too. It is not normal, confirmed by the fact that my replacement unit doesn't suffer from these issues.
Excellent. Good to know (Well, in a way!). Just emailed the retailer (Expansys) about getting an exchange sorted out so hopefully I will hear back from them by the end of the day. I haven't dealt with them before (this phone was my first time) so this will be the test to see how good a retailer they are.
Again, thanks for your help. I'll post updates here for others with the same problem etc.
LLOYDY
My phone was fine for 2 months and now the speaker 'pops' (and picks up that 'gsm sound' occasionally). I replied to the other thread about this too: http://forum.xda-developers.com/showthread.php?p=2884075
I too had the GSM noise problem which seemed to get worse as the phone got warm after extended use.
Even though everybody I showed the phone to commented on the noise, upon return Expansys insisted on "no fault found" after pratting about for 3 weeks about it.
In any event, the threat of legal action seemed to being them to their senses but I will not be getting my replacement from them.
Local HTC service took my TP in for a motherboard replacement due to this problem (I kinda went around expansys altogether..): http://forum.xda-developers.com/showpost.php?p=3018645&postcount=6
I would suggest to anyone coming across this problem to return the handset immediately and ask for a full refund (under the long distance selling rule, believe allows you 10 or 14 days to return the device, no questions asked) . Don't faff about with relying on proving to them there is a fault, that is a recipe for stress.
Hi,
Finally I've managed to get one of those phones - as a replacement for my Exec (best phone EVER! IMHO) and here I am!
I really want to change ROM ASAP but I might have a problem with hardware so want to check that first before doing HardSPL
- is your speaker really quiet? To the point that you can't hear TT/hands free?
- while playing teeter does your back cover gets hot? (in area of the speaker, battery is cold)
- sometimes no sound while playing teeter (possibly other games but haven't tested that yet)
- can you hear "gsm noise" every so often from that speaker? (don't know how to describe it, basically same noise as from other speakers when phone is connecting to the GSM BTS)
I'm still using Official UK O2 rom
many thanks for your help!
Cheers
Chris
XDA Serra
Hello!
columb, I have had my XDA Serra for just over a month now, with changing of the ROM, I'm not sure if its entirely necessary unless you need the standard one for a particular reason! I do recommend downloading the youtube App and quick gps patch from o2 if you want to use gps. I use copilot live 7 and its really good, fab phone! I upgraded from a XDA II so quite a jump, similar to the exec not quite as good tho!
With regard to your problems, I'v checked these with my friend who has a HTC Touch Diamond, (the non o2 keyboard-less version) and his is the same.
- My speaker is not the loudest in the world but still very audible
- The phone gets warm on the back when doing anything intensive, not to surprising considering the processing power/graphics of the phone, and after combing the manual found that o2 say that it is completely normal, just warm not hot.
- I always get sound with teeter unless system volume turned down ( obviously) so not sure about that one (be aware system volume is still separate to ring volume as on previous windows mobile)
- I don't get any GSM interference with the phones internal audio on any channel, not sure about that one again. There may be problem with your internal speaker.
The O2 rom isn't that bad, I'v compared it with the HTC rom seems to be just as responsive, if perhaps not quite as good looking.
Hope thats been some help!
Regards
Ed
Compaq Ipaq
XDA II
XDA Serra
I am also using Serra.
speaker is not loud but it is acceptable for TT with voice.
try search "audioparam3.csv" in the forum you may get louder volume.
And I saw a thread in the forum cut backcover of the phone to make it louder and sweeter.
EXEC has two (or three?) speakers and it is very chunky so it has excellent stereo sound quality. However I couldn't imagine how to use it as a phone. It looks like a laptop or a brick.
I feel that most customized ROMs here are better than O2 one and you can always burn it back to original ROM anyway.
backcover does hot sometimes. I guess that is RF Radio module near tweeter area
Same problem
not sure if it helps but i have exactly the same ploblem with my phone.
the digitiser stopped being reponsive so i took mine in for repair. o2 took a month to fix it they did a half asses job and put in a new digitiser bur left the glass laminate which is coming un laminated and has a washing up liquid effect in the middle of the screen.
anyway when they repaired it they also upgraded the software' last night i had to make a call in the car' not having paired it yet with the bluetooth stereo i used the loud speaker. after 10 seconds or so it all went quite. i toggled loud speaker off and on again. it came back for a few seconds and went again.
i also get pops from the speaker occasionally and can here the same gsm noises at the end of calls.
the phone never did it before the rma and software upgrade so its going back.
just thought i would let you know its not just you.
i think some of the earlier hardware has an issue with the latest O2 rom.
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Aerogriff said:
I came here to post this same thing. Mine was fine until shortly after the latest ota. I plan on calling Motorola soon, just haven't gotten around to it.
Sent from my XT1034 using Tapatalk
Click to expand...
Click to collapse
It could have changed after an update for me too. The only physical change could be the dust, but this seems unlikely because it excluded to a fairly modest amount very briefly!
iamtherealmungo said:
Hi,
I've had two Moto G's. both have been returned/replaced due to the ear piece/speaker buzzing like a kazoo when someone speaks/audio is heard through it.
I can now only assume it's dust that's caused this to happen, as I use my phone in a reasonably dusty environment occasionally through work.
Has anyone noticed similar problems? Anyone know ways to prevent/cure this should it happen again?
Click to expand...
Click to collapse
Have the same problem! I got a new moto g because the 1st one was doing this cracking sound during calls both on 4.3 and 4.4!
The one has the same problem AGAIN!! i am very angry with this because i feel like the phone is fake and very cheap with this extreme bad sound i will try contact motorola
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
I'm also having this problem. In fact, I'm on hold right now with motorola as I call to swap my second phone for the same reason. I started having the problem on my first phone a few weeks ago. The second phone had the buzzing problem as soon as it arrived. In both cases the phones have buzzed intermittently and tapping them face down hard against my palm seems to stop the noise for a bit. That isn't a good option because you have to tell the person on the other end to hold the phone away from their ear while you do it. It suggests to me that there is something like sand in the speaker.
We have three phones. One other has had almost no use, while the third has had a huge amount of use as phone and audio player using the headphone. Yesterday the speaker on that last one stopped working altogether. It only works with headphones. I assume it doesn't recognize the headphones have been removed. I don't believe it had the buzzing problem.
I love the phones otherwise.
I have sucessfully solved the problem in two moto g's
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
I'm on my 2nd Moto G due to the buzzing earpiece problem. My Moto G is running stock non-rooted 4.4.3.
I used the sequence you mentioned to run the BUZZ TEST and I didn't hear any distortion at all! Amazing!
I'm having some trouble following your instructions though. I did turn off Audio Effects completely. However, the problem still persists. Can you explain why this would produce a buzzy sound in the earpiece?
Possible Solution
Hi everyone!
I found a peculiar solution. Maybe don't work for everyone, but worked with my Moto G and it's very easy to perform.
First, some comments about my case:
I've followed every step described by @jomedeiros ...I performed the CQAtest and the buzzing noise is clearly heard in the BUZZ TEST, especially in the low frequency sound at the begin of the harmonic sound. I should clarify that the buzzing sound was almost unbearable, like a broken speaker.
My Moto G is running stock non-rooted 4.4.4 (latest ota).
I set all the audio effects OFF, equalizer to OFF, etc... etc... But the buzz was still there.
My solution?
Vacuum cleaner!!!
Yes, too easy right? But works!!
I removed the back cover of the Moto G and with the crevice tool accessory, aspirate all the sides of the phone, then for several seconds on the rubber piece where the cancelation mic was, and specially all over the earpiece metal grid, then tapping the phone face down hard against my palm and aspire the earpiece again, from one side to another (gently taking care not to scratch the glass with the vacuum accessory).
In the first round with the vacuum, the buzzing sound drops significantly, and with one second attempt, the earpiece returned to the original sound, clear and undistorted.
Well... In my case should be only dust, but worth the test because here in Argentina the technical service it can take up to 90 days :/
Perhaps it's worth noting I'm designer and don't spent too much time in dusty spaces. Maybe the little dust in the pockets is enough!. Who knows!
jomedeiros said:
Hello to everyone.
First of all, I'd like to thank to everybody that have been developing the threads that as made this possible.
I have read many pages trying to understand the problem.
But I'm going to explain the whole process. I HAVE DONE THIS WITH SINGLE CHIP MOTO G 16GB AND MOTO G 8GB BOTH GSM!!!!
You can find the problem starting the call in a quiet place and you'll see that the sound is good, then in the same call you put some music playing around you and you'll start to have the issue. Try it and you'll find that is what happens.
I've seen mostly on Ebay, that this earpieces are selling like cakes, but definetly you don't have a broken earpiece, and you can test it activating SETTINGS-» DEVELOPER OPTIONS-» USB DEBUGGING, then you go to the dialer an dial this code *#*#2486#*#* or you may see in app drawer an app called CQAtest, it's the same thing, but this is only possible with USB DEBUGGING ENABLED.
Now that you have entered in the test menu you see two bars, select the first one, then select AUDIO, after that you see EARPIECE, click on it and make the BUZZ TEST, when it starts you should put your phone next to your ear. You'll be listening an harmonic sound that starts on a lower frequency and goes to an higher frequency, and it wil be repeating itself.
In this step you can for sure know if you earpiece has problems, if you don't listen any distortion in the loop that it's played, THEN YOU HAVE A FULL OPERATING EARPIECE. Otherwise, it's faulty and you should replace it ( I REALLY DOUBT THAT YOU HAVE A FAULTY EARPIECE).
OK. Now that we have tested the earpiece and we found that has nothing wrong with it, we have to take another steps.
THIS INVOLVE FLASHING THE WHOLE FIRMWARE TO JB 4.3 BUT IT WILL WORK REALLY BEATIFULL
I've taken the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE that is the one that really solve the problem, from sbf.droid-developers.org.
Both Moto G's were UK retail one with 4.3 first version (never updated, that so it couldn't install apk's unless they were downloaded from Playstore or GDrive) and the other one with 4.4.2, this can tell us that it is not a problem caused from updating firmware.
I really think even Motorola isn't aware of this problem caused by a little piece of software on the phone.
BEFORE YOU FLASH THIS FIRMWARE, YOU CAN TRY IF IT SOLVES THE PROBLEM GOING RIGHT TO THE SPOT.
Go to SETTINGS--» SOUND--» AUDIO EFFECTS.
Now you'll see a switch that can be turned to OFF, you can try this at first, go back all the way until the app drawer, search your dialer and make a call, could be to your voicemail or another service from your operator that you're sure you aren't paying. Iniciating the call in a quiet environment you can listen well but if you put some music to play from a radio or something that it is near from you, that will increase the surrounding sound and makes the problem reapears, if the switching OFF AUDIO EFFECTS doesn't solved the problem. Try this several times to make sure that the problem it is still there.
If the problem persists go to SETTINGS--» SOUND--» AUDIO EFFECTS and you'll see WIRED STEREO and SPEAKER. In the Speaker badge set Equalizer to OFF and repeat the process of the call in quiet and during the call add surround sound with a level that can match the volume of the call. Then again, if the problem resides in there it will reveal himself right in that point. Try this several times to make sure that the problem it is still there.
If the problem it is there after this whole process and tests, then to get rid of it FOR SURE, reflash or downgrade to the firmware I've mentioned before. After reflash, Go to SETTINGS--» SOUND--» AUDIO EFFECTS, select the SPEAKER badge and turn the equalizer to OFF.
Make the tests I've mentioned before in call quiet, and with surrounding music and you'll be pleased that THE PROBLEM HAS GONE FOREVER.
Hope I've helped.
Cheers
Click to expand...
Click to collapse
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
ruibvb said:
Can you send me another link for the Android 4.3-Blur_Version.14.91.11.falcon_umts.Retail.en.DE ? this site is off sbf.droid-developers.org.
thanks
Click to expand...
Click to collapse
Hello everyone.
In the case of the moto G that had the 4.4.2 version, I've downgraded to this one, 4.3.
What is the cause of this problem?
I really don't know, but before reflashing with the mentioned firmware, I have tried all kind of things, also the vaccum cleaner (BUT BE CAREFUL WHEN YOU USE THE VACCUM CLEANER, IT CAN DAMAGE FOREVER THE EARPIECE) including reflashing with the original firmware (UK) among others and the only solution untill today remais the same. Reflash with the firmware 4.3 bold mentioned in the first post that I' ve wrote.
I can tell that both phones still working very nice until today, and the problem of the earpice has never happened. But both are in the version 4.3. and so far I can tell, everyone that has upgraded their phones have tons of problems with them, so mi wife and my mother prefer to stay with the 4.3 version (so do I because I don't like of what they have done to Android from the 4.3 to the day of today, I have a Note 2 and I'm still with the 4.1.2, because they've messed the Android system in the upper versions and I refuse to upgrade. So this are preferences of each user).
XDA doesn't let me post the direct link here to download the firmware.
So maybe throug pm?
Hope I've helped. Cheers
Another solution
ANOTHER SOLUTION TO SOLVE THE BUZZING BUZZ EARPIECE MOTO G
I have the same issue that many of us had, the buzzing earpiece.
SOLUTION:
- I bought 2 earpiece from ebay 3€ both.
- Then I dissasembly the phone, like is this youtube tutorial: https://www.youtube.com/watch?v=ycER7MH61l8
Its simple you only have to care about the conector, but slowly Ive done it.
- To desatach the battery I use a cut credit card to lift it up and to unglued the black conector from the screen. (i didnt use the hairdrier)
- Then I put the 2 earpiece BUT still making the buzzing noise!!!!
. Then I move the metal spring conector on the earpiece to make it stronger and turn it the other way to use the other 2 conectors that are in the motherboard.
- And voilá, the noise is gone!
The original earpeice probably was working, but I broke it when taking out.
(I know theres some mistakes, but you undestand)
jomedeiros can't put links so here the link for the rom
https://meocloud.pt/link/ba12605f-3e...ail_DE.tar.gz/
thanks to him
Is upgrading moto g to marshmello will solve the buzzing sound problem
Does upgrading to marshmello helps
Earspeaker always bRRRzzing
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Solved
moxmose said:
I post in this old thread because is the only I found googling which try to give some (and different) solutions to the earspeaker making "GRRRR".
My XT1032 has the problem. My first attempt was to wipe, than to reset, then to change TWO earspecker (one from England as OEM and one sold as compatible from Italy), then to try the simcard into another phone (and it works very well inside an Y300, I can't believe that into MotoG 2013 VS Y300 match the first loses ) then to unlock and install a Cyanogen, then rotating the speaker during assembly (in the printed circuit there are 4 fields to give connection and only a pair is used at time), then moving the 2 spring connectors to try to give better stronger connections. From one try to the other the problem persists also using the service menu. So at the last point I revert and changed again the speaker with the original piece. Vivavoice is good and the ear phones too, no distortion.
My conclusions? The original speaker is bad (and I can see that the transparent sheet of nylon is not well plain), the second was worse but very similar in results, the last was really bad and if with the original I obtain a distortion in a window in the low harmonic with the compatible I obtain a distortion in all the low harmonic, from start to the middle.
So, now, the question to anybody who has similar problems: maybe the two earspeakers I bought were not good, or maybe the circuit (I think the ampli) is broken?
Changing the phone because it works very well but not well as a phone is a bit..... frustrating, the battery (original) is good for my needs and the screen too, but trying to change other 1, 2, ... 10 earspeakers without a reply is a dead end....
Click to expand...
Click to collapse
Ok, problem solved: this time the eraspecker from eBay was good! It come, again, from england. The first two were simple broken new guarenteed not working special price original best than sh**t Pentium inside tax free etc etc. Maybe some rule should prevent to sell broken new spares damn!