I have BB Connect running and it is connecting to an enterprise server everythng seems OK except the mail keeps getting delivered into the system email folder on the device instead of the blackberry folder and I cant reply from the system folder and I cant create/send mail from the blackberry folder.
Any ideas?
I also see a System folder, but I only get service activation messages there. I get all Blackberry email in the Blackberry folder.
Related
I was trying the mail2web OWA service but I found the email I sent from Pocket Outlook account would NOT be retained. I checked the Sent Box and nothing inside. But the email was sent out successfully though. Any advice please?
Just sync again, and your email must appear in your sent box.
from manage folders menu did you selected the send box to sync with other folders...
I have my 8125 sync'd up w/ my exchange server at work with direct push. The only mail I can "see" on my PDA is in the Inbox folder. Once I move it to another folder it dissapears on the phone.. but it does actually get moved where I tell it too... same with sending mail, it sends it fine.. but once its in the sent items folder I can't see it unless I'm using OWA or Outlook on an actual machine.
Probably set this way by default to save space?
... what sajib said should allow you to see mail in other folders...
Sorry about the somewhat-late reply.
My Sent folder doesn't sync, as well. When a message is sent from the device, it'll briefly appear in the Outbox then disappear completely.
It used to work correctly. I could send an email from my PC and within seconds have it appear on the device. Now it doesn't. I did restore from a backup since it was first setup, and that could be the problem.
sajib said:
from manage folders menu did you selected the send box to sync with other folders...
Click to expand...
Click to collapse
No I did not, until I got the reply from 4smartphone support
Now it works flawlessly !!
I have a mail account which I access with both my Wiz and Outlook. When I delete things in Outlook, they delete on the handheld. Is there a way to prevent that from happening?
I'd like to keep everything on my handheld unless I specifically delete it there.
That's kinda the point of syncing up...
What you could try though is instead of deleting the message from outlook you could save the message as a .msg file on your computer then move the .msg file to your handheld or storage card... maybe pocket outlook would recognize the .msg extension as an email and you'd be able to open from the file system... just thinking out loud...
Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Same here
I'm experiencing the exact same issue with a Cingular 8525 with WM6 using a hosted exchange account with Hostway. Items sent from my device items do not appear in the sent items folder in Outook on my device and they do not appear in my sent items folder in Outlook on my PC. I'm assuming that means they aren't saved in my sent items folder on the Exchange server. However, the messages are being sent because I see them quoted when a recipent replies. It's unnerving because I have no confirmation that I sent the email until I see it quoted in a recipient's reply, which isn't very useful for business purposes.
Have you found a solution yet? TIA.
rxb216 said:
Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Click to expand...
Click to collapse
Microsoft says you can't copy an email folder or messages from one account to another. I'm using an AT&T 8525 with WM6. Is there a third party utility or a trick to do this?
Alternatively, I'd be happy if I could just do an export to text files. I tried smsorganizer, and it exported the folder and emails as .txt files, but when I opened them, they had headers and no body..
I'd prefer something free since this isn't something I'll be doing on a regular basis.. my provider started having google host their email and I had to setup a new account to access the account via IMAP...
Thanks..
Hi
How do I change which of my outlook folders activesync uses with my phone?
My problem:
I recently obtained an exchange email address from work and have set up both my computer and phone to activesync with it. Prior to this I had an outlook folder that had all my contacts and notes which I want to keep. When I set up the account my company required me to use a setup file which removed all my outlook folders, which I then manually re-added.
I want to set up my phone so that it syncs email and calendars with work, and notes and contacts with my old outlook folder when connected to my computer at home.
Unfortunately activesync insists on syncing my contacts with my exchange account folder rather than my old folder.
I tried changing my default folder but I'm not sure how to do this without delivering all my exchange email to my old personal email - which as far as I can work out will result in either all my old email being deleted or all my personal email being copied to the work server (I dare not try and find out which).
Anyone have any suggestions?