Hi,
I know to save space, the WM5 default email client deletes locally stored emails if the emails have been deleted on the server. This property is usually configurable on ALL desktop email clients however it seems to be a locked 'feature' on WM5 which I cannot turn off!
So if you check them on a PC and have it set to remove the copy from the server, when you next send/receive on your PPC it will remove them from the device COMPLETELY.
This is really annoying as I would like to have emails I have on my pda kept indefinitely, and even after my desktop client downloads + deletes on the server. I know a 'quick' fix would be to set my desktop client to NOT delete emails on the server but I'm after a better solution, without cluttering up my remote inbox.
Related
Hello Everyone,
I have a T-Mobile USA SDA and had a problem with emails on the device.
Not sure if it is working as designed or if there was a blug, so I thought I would float it by you guys.
Setup:
Mail client on T-Mobile USA SDA
Configured manually to check pop and send smtp with my gmail account. It is set such that the message headers are downloaded first.
I connect WIFI and send/recieve
I receive a header I had sent myself for testing
I click on it and select to download the message body.
I go back to the inbox.
I do send and receive.
I receive the message body.
I read it.
I go back to the inbox.
I do send and recieve.
Result:
The message is removed without a trace. it is not put into deleted items folder, nor does it remain in the inbox folder.
Is this expected behavior? I am not allowed to store mail on my device? Is there a registry setting to change this behavior? There is no options within the application. Is there a registry setting to change wheremails are stored in general? thanks for seeing the barrage of questions!
Yes I got the same result with you. Mine is a Dopod 577w (Tornado in Taiwan). This behaviour also happens to other mail servers.
ni hao,
I had searched a bit about it and found some places explain it. The explanation sounds weak, but it looks like something we will have to live with until either gmail or ms changes their server or client software.
USENET:
Sat, Mar 4 2006 7:24 am
The problem is with the default behaviour of Gmail - it will "hide" all the
already-downloaded mail. Unfortunately, it seems not even now that the beta
phase is long over can you effectively override this behaviour - the POP3
radio buttons just don't stick in the Settings window.
Therefore, the best solution IMHO is switching to an alternative e-mail
client that doesn't remove the messages that are not available online any
more from the local view. The alternative mailer clients FlexMail and Qmail
are like so - see the row "Does it only display mail that is still on the
server? " in the comparison chart of my mailer client roundup at
http://www.pocketpcmag.com/blogs/index.php?blog=3&p=569&more=1 . Of the two,
FlexMail offers scheduling capabilities.
PocketPC MAG:
Does it only display mail that is still on the server? : one of the most-criticized problems with Messaging is that it does not show older messages (messages that have been deleted in the meantime) in the Inbox unless you explicitly (mass-)move them to a separate folder. As can be seen, it's, in addition to Messaging, only nPOPw that deletes the messages from the local view that don't exist on the server any more. The other mailer applications don't.
I might just write a pop/smtp client software myself. Much easier to tweak it to do what I need it to do, and in my previous job I worked for an email client so I know those protocols well. I probably won't add advanced functionality or IMAP/Exchange, because I have no individual use for those.
Very Useful info.
My current solution to this issue is Outlook & ActiveSync. Just download your mail to PC and sync. Mail in mobile Outlook account will not disappear unless you delete them.
By the way, I think Gmail mobile website is also okay for mail browsing & composing.
(it is not a good experience posting reply here using Pocket IE)
I'd like to write a mail client using .NET CF just for fun if I have time. I'm not a C++ guy.
Hi,
I know to save space, the WM5 default email client deletes locally stored emails if the emails have been deleted on the server. This property is usually configurable on ALL desktop email clients however it seems to be a locked 'feature' on WM5 which I cannot turn off!
So if you check them on a PC and have it set to remove the copy from the server, when you next send/receive on your PPC it will remove them from the device COMPLETELY.
This is really annoying as I would like to have emails I have on my pda kept indefinitely, and even after my desktop client downloads + deletes on the server. I know a 'quick' fix would be to set my desktop client to NOT delete emails on the server but I'm after a better solution, without cluttering up my remote inbox.
kunz said:
Hi,
I know to save space, the WM5 default email client deletes locally stored emails if the emails have been deleted on the server. This property is usually configurable on ALL desktop email clients however it seems to be a locked 'feature' on WM5 which I cannot turn off!
So if you check them on a PC and have it set to remove the copy from the server, when you next send/receive on your PPC it will remove them from the device COMPLETELY.
This is really annoying as I would like to have emails I have on my pda kept indefinitely, and even after my desktop client downloads + deletes on the server. I know a 'quick' fix would be to set my desktop client to NOT delete emails on the server but I'm after a better solution, without cluttering up my remote inbox.
Click to expand...
Click to collapse
You may also want to
1. consider switching to an alternate mailer client (FlexMail 2007, Qmail etc - see my Mailer Bible for a complete overview at http://www.pocketpcmag.com/blogs/index.php?blog=3&p=569&more=1&c=1&tb=1&pb=1 )
2. when you don't need the mails on your POP3 server any more, just move it to a different folder on your PDA. This makes sure 1. they'll remain on your PDA 2. upon the next POP3 download, they'll be deleted from your mailbox
I heartily recommend all my mailing-related articles as I've discussed these questions there quite extensively
Windows Mobile OUTLOOK automatically deleting emails
I have a similar issue. My device has Windows Moblie 6.1. In Outlook on this device, OUTLOOK automatically deletes email messages that are dated...??a few days back. I have not yet found a way to change any setting to stop this. One example is, if I don't check my email for a few days, it may get deleted before I even read it.
Is there a way to make Windows Mobile OUTLOOK stop automatically deleting emails?
Here are the symptoms...
1) Send email to my email server
2) Access mail server Inbox with webmail - new mail is there
3) Do send receive on PPC to download headers with POP3
4) There is my new mail in PPC Inbox
5) Refesh on webmail, mail also still there
6) Delete email from PPC Inbox
7) Do send receive on PPC
8) No email in PPC Inbox, mail now in Deleted items
9) Refesh on webmail, mail is still there
A) Empty Trash on PPC, Inbox empty, Deleted items empty
B) Refesh on webmail, mail still there
C) Do send receive on PPC
D) PPC, Inbox empty, Deleted items empty
E) Refesh on webmail, MAIL GONE!!!
I expected:
D) Mail re-appears in PPC Inbox
E) Refesh on webmail, mail still there
Happens with both WM2003SE and WM5, I think its got something to do with the configuration of my mail server as this didnt used to happen (recently switched from Microsoft to Linux/Horde server).
If I change the mail protocol from POP3 to IMAP4 it works as I expected it would, so I guess the Linux/Horde mail server presumes the POP3 access coming from the trashed PPC should trigger a mail flush, where as IMAP4 is presumed to be a header access again. Guess there is some logic difference between MS mail server and Linux.
Any ideas/explanations greatly appreciated?
That's how it's supposed to work.
It sounds as though you had Exchange set to ignore deletes from mobile devices.
AlanJC said:
That's how it's supposed to work.
It sounds as though you had Exchange set to ignore deletes from mobile devices.
Click to expand...
Click to collapse
Thanks for that, if thats the case then I am surprised the email didnt disappear from my mailserver when I initially deleted it from my PPC Inbox. All through this I had "Leave copies of emails on the mail server" ticked in the mail account settings on PPC. The send/receive didnt clear the mail servers Inbox, neither did the Delete so I was surprised the Empty Trash Can did.
Solved it by switching to IMAP4 - but logic of all this appears odd to me.
Thanks, anyway.
Hi everybody,
I've god a dumb question:
Each time when I receive a mail via my mobile phone (HTC Touch pro) it's getting deleted on my mobile phone when I send/receive my mails via Outlook on my PC.
Is there any hint how I can prevent the messages getting deleted?
I alredy tried google etc. and I couldn't find any solution on this.
Thank you very much for your answers.
Best regards
Uetzwurschd
This is to stop your webmail server getting full.
Your Outlook client is the 'master'; when it polls your webmail account it removes the copies from the server. You phone just makes a local copy, and leaves the original on the server for your Outlook to download and keep later.
You will find a checkbox in Outlook so that it will leave the copies on the web-server, but you need to be very disciplined to keep it empty by regular clear-outs, otherwise it will fill up and you will find messages getting bounced.
Hi,
thank you for your reply. Sorry for my delay. I'm in a hospital at the moment.
I know that my Outlook is the master
But how can I say my telephone that deleted messages on the server shall not be deleted on my mobile phone?
When my phone synchronizes first, all messages are kept on the server and a copy is stored locally on my phone. Now, when Outlook synchronizes, the message on the server will be deleted. When there is another synchronization by my phone, it discovers that locally stored copies are not available on the server anymore and deletes the local copies.
But I want my phone to keep the locally stored messages!!! There can't be the problem that the server of the mail provider overcrouds as messages are deleted everytime outlook synchronizes.
So, is there any way to tell my phone that locally stored copies shall NOT be deleted when the message on the server isn't more available?
Thank you very much in advance for your answers.
Greetings
Michael
Greetings from England!
Ahh, now I understand.
I can see why that would be useful. Not sure, I'll have a poke about but hopefully someone else will have the answer at their fingertips.
Gute Besserung.
Hi,
thank you very much for "gute Besserung" (bless you).
I feel quite good again and I hope to find a solution soon as it is quite frustrating, always to install all the different mail accounts...
Bye
My German is only as good as that I learned at school and have since forgotten much of it!
This might help:
In Outlook you need to adjust the account settings (I use Thunderbird for web-mail so I can't be specific), but there is a setting that defaults to 'on' which is 'delete messages from server when downloaded'.
It's buried in Tools Accounts somewhere from memory, it will allow Outlook to download the messages but not clear the Inbox on the server so that when your PDA polls the account they are still there.
Beware, it will fill up quickly!
Hey guys,
I'm on Windows phone temporarily while my HTC OneX is being fixed.
I'm having a frustrating problem with my email on a Nokia Lumia 610.
Using a POP account the windows phone downloads my emails without any problems. But, once I download the same emails on my PC, the windows Phone decides to remove(from the phone) the same emails rather than leaving copies like both Ios & Android. This is highly frustrating when forwarding Airline tickets or schedules you want to save for later reference. Today I missed a bus because of it. Thanks Microsoft
Anyone know how to fix it? The email settings seemed too dumbed down to be of any use.
Cheers.
First suggestion would be to use an email protocol that is merely old, instead of completely obsolete. POP3 is from the 80s, and it shows. Does your provider seriously not offer IMAP access? There are plenty of perfectly good and free emails providers which do... Some of them will even pull email from other inboxes for you.
Second suggestion, if you absolutely must use POP3, would be to make sure that both the phone and PC are configured to "Leave a copy of messages on the server" when downloading. My best guess as to what's happening is that your PC is configured to download and remove the messages from the server. Then, when your phone syncs with the server again, it sees that the messages it had previously downloaded were deleted from the server, so it deletes the local copies as well.
That's exactly what is happing. I just think its the wrong way. Even my old Nokia dumbphone from 5 years ago left copies of downloaded emails on the phone. As does the Iphone & Android.
Thanks for the help anyway. I don't think Imap is an option.
Gmail, as one example, supports IMAP (for free) and I believe it can retrieve mail from a POP3 server for you too (although I haven't tried). Alternatively, you may be able to set up your POP3 account to forward mail to a Gmail account. IMAP really is just a superior protocol.
Is there some reason you're not keeping the messages on the server after download? I guess I can see why you'd prefer that the phone not remove messages that were removed from the server, but given how little synchronization is possible in POP3 anyhow, I actually think that behavior is better than nothing (although perhaps it should be configurable and for some reason isn't).
I was able to switch to IMAP, but my WP is still deleting the mails after the PC downloads them. UGH.
If I let my PC email client leave the messages on the server, it will constantly re download them. (I think).
I'm sure this is a WP problem/oversight as multiple other devices work correctly.
If your PC email client constantly re-downloads message that it itself has chosen to leave on the server, you're using a truly outrageously bad email client! Even with POP3, it's quite possible for a client to list the messages on the server, and then only download the ones it doens't have. This is how all major email clients work (Outlook, Windows [Live] Mail, Thunderbird, Apple's Mail app, the WP7 email client, etc.) Even better, though, would be to also use IMAP on the PC client, as that way you could truly keep things in sync between the phone and the PC (for example, if you read a message on the phone, it would be makred as read on the PC when you got home, and if you send a message on the PC at home, it would be visible in the Sent Items folder on the phone too).