Email removed after PC download. - Windows Phone 7 Q&A, Help & Troubleshooting

Hey guys,
I'm on Windows phone temporarily while my HTC OneX is being fixed.
I'm having a frustrating problem with my email on a Nokia Lumia 610.
Using a POP account the windows phone downloads my emails without any problems. But, once I download the same emails on my PC, the windows Phone decides to remove(from the phone) the same emails rather than leaving copies like both Ios & Android. This is highly frustrating when forwarding Airline tickets or schedules you want to save for later reference. Today I missed a bus because of it. Thanks Microsoft
Anyone know how to fix it? The email settings seemed too dumbed down to be of any use.
Cheers.

First suggestion would be to use an email protocol that is merely old, instead of completely obsolete. POP3 is from the 80s, and it shows. Does your provider seriously not offer IMAP access? There are plenty of perfectly good and free emails providers which do... Some of them will even pull email from other inboxes for you.
Second suggestion, if you absolutely must use POP3, would be to make sure that both the phone and PC are configured to "Leave a copy of messages on the server" when downloading. My best guess as to what's happening is that your PC is configured to download and remove the messages from the server. Then, when your phone syncs with the server again, it sees that the messages it had previously downloaded were deleted from the server, so it deletes the local copies as well.

That's exactly what is happing. I just think its the wrong way. Even my old Nokia dumbphone from 5 years ago left copies of downloaded emails on the phone. As does the Iphone & Android.
Thanks for the help anyway. I don't think Imap is an option.

Gmail, as one example, supports IMAP (for free) and I believe it can retrieve mail from a POP3 server for you too (although I haven't tried). Alternatively, you may be able to set up your POP3 account to forward mail to a Gmail account. IMAP really is just a superior protocol.
Is there some reason you're not keeping the messages on the server after download? I guess I can see why you'd prefer that the phone not remove messages that were removed from the server, but given how little synchronization is possible in POP3 anyhow, I actually think that behavior is better than nothing (although perhaps it should be configurable and for some reason isn't).

I was able to switch to IMAP, but my WP is still deleting the mails after the PC downloads them. UGH.
If I let my PC email client leave the messages on the server, it will constantly re download them. (I think).
I'm sure this is a WP problem/oversight as multiple other devices work correctly.

If your PC email client constantly re-downloads message that it itself has chosen to leave on the server, you're using a truly outrageously bad email client! Even with POP3, it's quite possible for a client to list the messages on the server, and then only download the ones it doens't have. This is how all major email clients work (Outlook, Windows [Live] Mail, Thunderbird, Apple's Mail app, the WP7 email client, etc.) Even better, though, would be to also use IMAP on the PC client, as that way you could truly keep things in sync between the phone and the PC (for example, if you read a message on the phone, it would be makred as read on the PC when you got home, and if you send a message on the PC at home, it would be visible in the Sent Items folder on the phone too).

Related

Battle of the Push services: emoze vs. mail2web

I haven't seen anyone come up with a good description of what emoze does yet, so I thought I'd contribute my own, and compare it to web2mail. emoze is in fact much more than just a pushmail service, it constantly is updating all aspects of Outlook (email, calender, tasks, ect). Changes occur almost instantaneously (<5 seconds via EDGE, i've timed it). Delete an email of your PPC, it deletes off of your computer. Change a meeting time on your computer, it changes instantly on your PPC. Everything remains in perfect sync at all times, as long as you have an internet connection on both ends. To reduce battery drain, you can switch to a periodic sync (every so many minutes), but obviously changes and email won't show up as fast then. Regular pop email pisses me off because there's no good way to reply to email you recieved through activesync. Emoze solves this. The only other way I know of to get this sort of service is to be a large business with a big, expensive MS Exchange server. If you manage your life with Outlook like I do, I highly reccomend this software. It works right out of the box (even though there's no box nowdays), just install the desktop PC software, install the PPC software, and it goes.
mail2web has most of the same features, with a few significant difference. It has better attatchment size (100mb) versus emoze's 1mb limit. However, the kicker for me is that you must use a mail2web email address ([email protected]), along with mail2web's desktop email client, to utilize mail2web. Emoze lets you keep your current email address, and your current desktop email client, giving you nothing to relearn, and better protection if emoze/web2mail were to go bankrupt and disappear overnight. Unfortunately, Emoze doesn't support all email clients, although they're working on it, so mail2web might be the way to go if you're running, say, lotus domino. I haven't actually used mail2web, so if I missed any advantages they might have, feel free to post.
Both services are free, so go ahead and try 'em. I have yet to recieve any spam from emoze. Don't know about mail2web though.
Emoze: http://www.emoze.com/en/HomePage.html
mail2web: http://services.mail2web.com/FreeServices/m2wLive/
odd first post wonder who he works for :lol:
the main reason I am using Mail2web and not emoze is because mail2web does not require me to have my own PC on 24/7 nor installing any client on my PC. Peace out
Trucido said:
the main reason I am using Mail2web and not emoze is because mail2web does not require me to have my own PC on 24/7 nor installing any client on my PC. Peace out
Click to expand...
Click to collapse
Good point. That's a big plus for mail2web. Do you know some way to reply to your mail that makes it seem like you're using your normal email instead of a mail2web email address? I'd definitely switch if I could figure out a good way to do that.
You can do that, but you have to pay for it. That's how they get you to pay them.
does emoze support html mail? free mail2web accounts don't, because they have only exchange server 2003 running.
emoze has a pc client (outlook plugin?) which syncs over internet with the mobile version of emoze on my ppc? this is an advantage and a disadvantage:
the disadvantage has been mentioned - the pc has to run all the time.
but on the other side you are able to sync your mobile and your pc over air.
with free mail2web accounts you can only sync your ppc with the exchange server.
the mail2web email address is not really bad: within the settings of my usual mail account (arcor) i added a filter, which redirects a copy of every incoming mail to my mail2web account. that is not the finest solution, but better than nothing.
emoze battery issues vs mail2web activesync
i had emoze on my hp 6965 and on my htc x7500 and it works very nicely
the only few problems ive had is battery dies within 4-5 hours if the sync is allways on
also if you have pictures associated with your contacts it dosent transfer them back and forth i found, mail2web has no problem doing this
it really was nice to be able to push gmail over the air and have my desktop and ppc synced at the same time but if your pc looses connection ur off the air until you get to it and fix it.
mail2web is great since it keeps your battery life very long (i can have it on all day with about 2 hrs of talktime and about 20-30 emails a day) and still have about 30% left by the time i get home or to my car to charge it again,
but when you reply to messeges it dosent use the gmail address, which sux badly since i want it to use gmail,
the advanteges are you can hard reset your device and not worry about your info being lost or having to get home and save it its just allways on the server, which i like knowing all my data is safe,
ive looked into several other programs like pusheffect and i just couldent get it going so i uninstalled it,
the only other programs i found recently is the seven beta program, i downloaded it to my device and installed it even tho it says wm5 only supported, i had no problems running it on my wm6 unit, it works like a charm
and i get both my gmails, and my work email on it
my current setup is mail2web synced with activesync on my x7500 and seven for my gmails and work email,
also, the seven beta program does not notify you once an email comes in with any audio or the messege icon, it just shows
" [email protected] 1 unread"
so you have to keep looking at your unit from time to time to see if you have email,
push works great, alltho it seems like from time it takes it about 5 min's to get a messege,
I have frequent problems with mail2web
I have all mail forwarded to my gmail, then I have gmail forward everything to mail2web. Gmail frequently reports bounced messages sent to m2w. I'm going to try emoze. I suspect it will be a lot better. Since I have two machines (media server and tor box) on all the time anyway, that's no big deal for me, but there are other advantages to doing so.
purrfect said:
the only other programs i found recently is the seven beta program, i downloaded it to my device and installed it even tho it says wm5 only supported, i had no problems running it on my wm6 unit, it works like a charm
and i get both my gmails, and my work email on it
my current setup is mail2web synced with activesync on my x7500 and seven for my gmails and work email,
also, the seven beta program does not notify you once an email comes in with any audio or the messege icon, it just shows
" [email protected] 1 unread"
so you have to keep looking at your unit from time to time to see if you have email,
push works great, alltho it seems like from time it takes it about 5 min's to get a messege,
Click to expand...
Click to collapse
Thanks for the heads up for the Seven Beta, just signed up and have now stopped forwarding my gmail to my mail2web account, they can now function as two separate items with push on both. As for seven not notifying me when new mail arrives, i can live with that.
Edit
Just sent a test email to both accounts, mail2web won by 1 minute and the PPC went beep for each message
aak4 said:
You can do that, but you have to pay for it. That's how they get you to pay them.
Click to expand...
Click to collapse
Could you elaborate on this? I don't mind paying, but how would I set it up?

Exchange Server email program

I've searched for this particular issue and basically haven't found a solution for the Pocket PC but I know one must be out there. Here's my problem:
I've got two Exchange Server accounts I need to sync on the same device (HTC Fuze, a.k.a. HTC-4600) as well as some POP3 email accounts. However, I specifically do not want to sync the calendar information from either Exchange account. I need a third party program, I'd imagine, to accomplish this.
I've seen where people have said it can't be done but I've been doing this for years on a Treo 650 and Treo 680 using ChatterMail+ application, which does just this. However, that's a Palm OS application and I've moved on to Windows Mobile 6.1. I figure there's got to be something out there similar to ChatterMail (which is only for the Palm OS). With one Exchange Account I've actually got access to the full Outlook integration on the desktop (although I don't want it) and with the other I'm limited to Outlook Web Access anyway.
Does anyone know of any software that can accomplish this on the WM6.1 platform? Any help is appreciated.
By the way, that's two exchange server email accounts (but just the "Inbox" from each - not the calendar, contacts, notes, etc.) on one AT&T Fuze (a.k.a. HTC Raphael 101) while still syncing the calendar, contacts, notes, (Everything but email) with my PC. Anyone got any ideas or am I ignoring some feature of the Fuze?
i believe all you need to do is go into server settings and deselect the calendar sync. also i think from WinMo 5 on we can sync to 2 and up to (i maybe wrong) 4 exchange servers.
Close, but...
flipfone said:
i believe all you need to do is go into server settings and deselect the calendar sync. also i think from WinMo 5 on we can sync to 2 and up to (i maybe wrong) 4 exchange servers.
Click to expand...
Click to collapse
Thanks for the reply, but that's not quite what I'm looking for. I didn't explain it very well in the original post but the two exchange servers only allow the OWA interface; they do not have IMAP4 or anything enabled. That program on the PalmOS, Chattermail++ with the Exchange plug-in, allowed those two accounts to sync the email somehow despite the limitations imposed by those exchange servers.
Also, I have to keep calendar checked because I want it to sync with my desktop Outlook calendar (I run my work OS in a virtual machine, so one of my Exchange Server accounts is in Outlook on a VM, that way I keep my personal and work appointments separate). That Chattermail++ did all this, so I'm really looking for a replacement for that program. I've settled on Flexmail4, and the only drawback to that is there's no exchange plug-in to get me into the OWA like on the PalmOS. But, that may have been a one-of-a-kind thing.
ok you can disable calendar in one server and not the other the settings are separate or all servers. but i know nothing about owa settings and syncro. Sorry i cant help ya except maybe you may wish to run a palm emulator so that you can run chattermail? Just a thought, i personally wouldnt want to run that way.Either way please post your findings im interested.
I've been playing around with the two browsers (Opera and IE) included to access OWA. The Opera browser will remember my login credentials for me, which is very handy, but it has a very strange glitch when loading the OWA pages; most of the time it will chop off the top part of the page if you are at all zoomed in (zooming in is mandatory if you want to actually read your email using Opera). The top of the OWA pages, unfortunately, is where "Reply, Reply All, Forward, Delete, etc." commands are located. You're unable to scroll up to them or zoom out to see them, which pretty much makes OWA unusable in Opera. Using IE to access OWA is better since the entire page is accessible. However, the left-hand frame with the "Inbox, Folders, Options, Logoff, etc." menu takes up over half of the screen even on landscape mode. So you've got to click and drag to expand the actual message area. Also, IE does not remember my login settings for OWA which is a pain.
So that's the state of my findings at present. The PPC program "Chronobis" (http://www.chronobis.com/) has got the right idea on the functionality I'm looking for, except it can sync everything but email! That's the kind of functionality (interaction with OWA) that I need for the exchange server email accounts.

Push email on Android

Currently, I fall on the WinMo side of the coin.
All my email is hosted by Google Apps, and is pushed to my WinMo device by GoogleApps using the MS Activesync (MS Exchange Server) protocol.
If I move onto an ANDROID device, what mechanisms are available to me, to have 'always on' push-email? Will my GoogleApps account have to MS ActiveSync to my Google Powered phone? Seems a bit weird. I know there are some 'constant connected' implementations of IMAP too, but apparently they're particularly resource / data hungry.
Can anyone advise - I'm likely to buy my first Android phone quite soon.
The default gmail application does push. There are also several options and settings for push or timed queries for other mail services, exchange or otherwise through market applications or the stock email application.
Android phones usually have 2 mail apps. One for gmail which automatically pushes mail to the app and works absolutely brilliantly. The second is for all other types of mail accounts eg pop, Imap, and exchange ActiveSync. This can be scheduled or set to push under ActiveSync.
Thanks folks, for all the input.
This sounds like it would actually work better for me, as it seems I'd be able to have instant push email through the gmail app, for my google-apps domain, and the second mail client could be pushed email directly from an exchange server.
Wonder how it'll handle contacts from both!
I think all that remains now, is do I get the HTC Desire, or the SE Xperia X10,
and that's a question out of scope for this thread, I think.
Has anyone tried setting up gmail as an activesync account so all email will be in one app? I've tried different things for the username and domain and can't get it to connect.
I actually switched from having a hosted MSexchange account to a Googleapps GMail acct, and push works great.
n0ahg said:
Has anyone tried setting up gmail as an activesync account so all email will be in one app? I've tried different things for the username and domain and can't get it to connect.
Click to expand...
Click to collapse
according to googleapps, username is your FULL email address - [email protected] or [email protected]. domain should be blank. the 'Exchange' server is m.google.com. The option for using security should be selected.
Having never laid hands on Android, I can't tell you how to input these; but this is what I use on WinMo, and on my Nokia with the MailForExchange client.
youbrokeit said:
according to googleapps, username is your FULL email address - [email protected] or [email protected]. domain should be blank. the 'Exchange' server is m.google.com. The option for using security should be selected.
Having never laid hands on Android, I can't tell you how to input these; but this is what I use on WinMo, and on my Nokia with the MailForExchange client.
Click to expand...
Click to collapse
The email app on android doesn't have a seperate domain box and keeps putting a '\' on the front of the '<mail name>@gmail.com' :-(
I know this is some sort of thread necromancy but I have a question regarding setting up google mail while also using the standard google account for synchronisation.
Both methods offer also synchronisation of contacts and calendars. While having both calendar synchronisation options active it will clone your entries. What about the contact synchronisation? It seems reasonable to have both options active as adding a new contact over the email app (which will use the exchange active sync) would synchronise with the google contacts which in turn should fill up your contacts handbook. Or is it obsolete as the stock email app will already add the contact to your google account even using seemingly another account?
I would appreciate any attempts to clear this confusion
Nevermind. Found it out myself: just stay with the google account, the stock email app takes it info from there and does integrate it.
issue im facing on the GMail app that comes built in with the OS, I cannot move emails to a specific folder. Any overcome ?
Some of this needs to be done from a PC......
well moving to a folder is a basic function, and being a google phone i feel the GMAIL app is lacking in quite alot of basic needs, not mentioning the UI.
Been an iphone user, and GMAIL was awesome on iphone. Can say, gmail on iphone mail app been an awesome experience. The push mail is quite similiar to BlackBerry on iphone. Quite disappointed on my email experience with android.
ratta77 said:
well moving to a folder is a basic function, and being a google phone i feel the GMAIL app is lacking in quite alot of basic needs, not mentioning the UI.
Been an iphone user, and GMAIL was awesome on iphone. Can say, gmail on iphone mail app been an awesome experience. The push mail is quite similiar to BlackBerry on iphone. Quite disappointed on my email experience with android.
Click to expand...
Click to collapse
Same here.
With 4 email accounts, i feel like the only one that works correctly with push is Gmail.
Other emails have to be set through independent apps, if available, which is very annoying.
The native email app doesn't have a push option, draining battery every time it goes fetch.
Android is a powerhouse.
There's gotta be a solution for this.
I would like emails on the same app, and push.
I need a phone for business and the best email phone is still the Blackberry.
Hi guys,
For all those who are looking for having your private domain mails pushed to your phone, without having an Exchange setup, GMAIL does it!
Here is a step by step guide for adding POP/IMAP mail accounts into your GMAIL account and therefore getting the mails pushed to your phone.
Only thing is that the mails take around 15-20 minutes to come through, as GMAIL fetches your POP/IMAP mails into its server every 15 minutes.
http://www.androidcentral.com/using-gmail-your-own-personal-push-mail-server
---
Next alternative is using SEVEN MAIL! this is a brilliant app, very very easy to setup, and gives you mails in 5-10 minutes max!
here is the page where they have a direct download link for the SEVEN app
http://techie-buzz.com/mobile-news/seven-a-push-email-client-released-on-android-2-1.html
and above all, like Gmail, its also FREE!
Airosa said:
Same here.
With 4 email accounts, i feel like the only one that works correctly with push is Gmail.
Other emails have to be set through independent apps, if available, which is very annoying.
The native email app doesn't have a push option, draining battery every time it goes fetch.
Android is a powerhouse.
There's gotta be a solution for this.
I would like emails on the same app, and push.
I need a phone for business and the best email phone is still the Blackberry.
Click to expand...
Click to collapse
I have to agree with you. How could google let us down? the email app is crap.... I miss iphone email client but i hate APPLE
Problem push mail motorola Razr
Hello i just got my razr 3 days ago is running 2.3.5 I just notice that i dont get my emails on time i have to keep refreshing every-time i happen either with gmail app nor email app i try to modify the settings but is not too much to set i try to delete the gmail update and still the same problem, i have also a blackberry and the emails goes straight away to my blackberry and after 30 or 40 to my razr which is very annoying i want to get rid of blackberry, Somebody knows how to fix it? thanks

Refreshing with POP3 Mail

Hi,
Coming from a Windows Mobile device, I'm used to any email headers / part email that has been downloaded on my phone dissappearing (deleting) once it is no longer on my POP3 server.
Ie - It collects only the first 1kb header fine. If I wish to view the whole mail, i can choose to download the rest (which works). However, when my PC collects and removes the mail from the POP3 account, my windows mobile device when refreshed used to delete any part emails downloaded that were no longer on the POP3 server.
This way, my phone always showed (and only showed) non-collected mail. (Non collected meaning not yet collected on my PC).
Is there setting or method that I can use to have the same thing on my Android. I don't like the idea of having to delete (literally) hundreds of emails a week from my 'droid. I only want to view those not yet on my PC.
Thanks
Adza
From what I can tell it's not possible to do with the standard software.
I've tried K-9 and while it does what I want in that area, there's no option to download only xxx Kb.
I've installed a program from SEVEN (in BETA) which appears to have all the features, except that it's still in BETA, and it wants to send an SMS message to them everytime I add an account.
Sure is a nice app though.

[Q] How to sync emails from PC with Android phone (Galaxy S)?

Hey folks,
I'm sorry this is probably a n00b question but I would like to sync my emails from my PC with my phone.
On the PC I use thunderbird to download all emails (got like 6 email accounts) to the pc and delete them from the server immidiately. (I've had accounts beeing hacked in the past because I left password emails etc in my inbox, so I started to delete them from server instead of leaving them on for more security - so I can't just "download them again" from the phone - I will need to sync the phone with the data from the PC. I could switch my email client program off course if thats needed, but I rather not let the messages lay somewhere online.
Can someone maybe explain to me how that would work or give me a link or smth?
It would be perfect if it would work both sides: Either I sync the phone with the PC or the PC with the phone, or a real sync where just the new emails get exchanged. (On the same time I'd also get this to work for my laptop but phone more important now since i got it heh)
I hope someone can help me.
you can't sync with EVERY email client..
it does sync with outlook/OE... I don't know about thunderbird tho. What you CAN try to do is change the settings to never delete emails from your server when downloaded to your computer and then sync so that when you delete them from your phone they'd be deleted from the server.
get my drift?
hmm well im used to thunderbird, but i dont have to keep using it necessarily. I'd change if it makes this whole syncing easier. Its been bugging me for a while that I didnt have my emails on my laptop but now i also need em on the phone.. so I wanna finally get this to work.
The method you described wouldnt work if I somehow download the emails to the phone first instead of the pc, it would work like u described, but if I'd rather work it in both ways, a real "sync".
With outlook you could do this yea?
Try using Gmail or Windows Live mail, its more compatabile with most wireless. Goto m.live.com or Gmail
well, if you use gmail you can easily keep it on both your computer and your phone and it would sync both ways.
Get a gmail account. Then forward all your email accounts to the gmail account. You can also set the gmail account to send out as one of the other accounts.
Setup the gmail account as an imap client in thunderbird or outlook. Create a folder under the inappropriate account named old emails or whatever. Move the emails stored in your local folders to the folder setup under the imap account (you can do it directly to the inbox if you prefer).
Setup gmail on your mobile device.
Say thanks.
Sent from my SAMSUNG-SGH-I897 using XDA App
Cleaner Explanation.
1) Create a Gmail account at Gmail.com (or skip this step if you already have one).
2) Log into the web versions of each of your email accounts. Set the account to forward all emails to the new gmail account address (typically these settings are found under the settings or Options menu somewhere on the page). If you would like to continue to use these accounts you can either:
a) Give Gmail permission to send emails as all the accounts or one in particular. (Note once in the mobile apps, you cannot choose different sender addresses, only the default one. You can however change from each address on the web interface).​ b) Set a forwarder and then specify to leave a message on the server.​
3) Setup the gmail account you created as an IMAP account (use IMAP not SMTP) in thunderbird or Outlook.
a) You can find the Imap settings for desktop clients here.​
4) Once the initial sync is complete, simply drag and drop the emails from the old inbox to the Gmail account's inbox (listed in a tree menu under the IMAP.Gmail.Com listing.
5) You can now set up this email address as a SMTP or IMAP (IMAP keeps the emails on the server. This is a better idea in some cases as you have exact copies of emails on all devices you set them up as.
6) Say thanks
You can also manually do this for each email account you have, but that would take much longer and some companies do not allow or simply haven't moved to using IMAP yet (freaky right?).
Using the gmail way, you have all your emails from all your accounts plus the wonders of google. This is the easiest way to do it I can think of.
I hope my explanation is clean and clear.
thanks for the detailed explanation I guess I'll do it that way.
But the downside that you have to keep the mails on the server still stays this way. I'd really love the option to do a real sync how you expect a sync to be but I guess thats complicated or doesnt work?
I mean like.. when I'm at home .. I download the mails from my desktop pc over usb or wlan. Then I download new emails while I'm travelling or smth - and when I get back home I sync my desktop with the phone emails.
This must work somehow? I'd really hate to have to leave my emails on the server since I got bad experience with this.
I guess I'm just beeing paranoid - but I'm also perfectionist heh, so I'd love to try n get it going "the perfect way" - aka a real offline sync without usage of any server storage. (unless you count my desktop as a server..)
If you setup the system to use smtp on the phone it will dowbload the email, other than that i would suggest using a very good password.
Sent from my SAMSUNG-SGH-I897 using XDA App

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