Hi All,
My unlocked O2 XDA Neo was bought from Germany but being used in Canada now. For some reason, on the today screen the roaming icon is showing up even though i'm in the local network area. I've tried soft reset, opened and reinstalled battery.....etc.......but nothing worked.
Any suggestion would be appreciated.
Thanks in Advance!
Hasan.
Related
Hi guys,
I'm new to the forum. I've tried searching for some answers but can't seem to find how to resolve the problem. I'm quite new to using PPCs so let me know if there's any information that you guys need.
So my phone works fine in Canada using Rogers... but everytime I go to US, I cannot detect a network for my phone and there's a "!" at the top. I tried searching for a network and it says "no network found" or sometimes it tries to register and then it fails in the end. In US, my phone automatically shuts off... I have no idea how this happens but everytime I go to look at my phone after leaving Canada, it's off. So when I go to turn it back on, there's no phone signal. I have no idea what to do as I'm not very familiar with PPCs.
Thanks for the help!
Which phone are you trying to use? Guessing Touch Pro?
Is international roaming or data roaming added to your account with Rogers?
Hey I have the HTC Touch Pro... yeah I've used this sim with my eten m700 before and it works fine. It just always seem to be searching for a network then it can't find any.
Thanks!!!
are you a prepaid customer? if so, Rogers doesnt allow roaming outside of canada.
Hey there... Just figured I'd pipe in here...
I am still using a TyTN (shopping for a Touch Pro today), and although I was able to always use my phone in the states, since my last firmware upgrade (WM6.1, new radio stack)....
....I can't get any service when I cross the border.
SOMETIMES I'll get 10 minutes of service over the course of an entire day. Very strange.
It is obviously firmware-related... Good luck with your phone...!
Thanks for all the help guys...
Nope I'm not a prepaid customer... should I be upgrading something on my phone to see if it works? Sorry... really don't know much about PPCs here!
just out of curiousty, have you called Rogers to ask for an updated OTA to be pushed to your SIM?
I've contacted Rogers and they said it has nothing to do with them... it's my phone! Should I contact them for the OTA? I'm sorry to be so noobie but... what does OTA do?
Thanks again!
Anyone help please!!!
Im hoping someone can shed some light on a problem that is driving me insane! I've looked/searched the forums but cant find an answer so am hoping someone will answer this thread.
I am on an orange contract so have an orange sim. Ive just been given a new 02 xda serra by my brother. (he bought it for his girlfriend but then she dumped him - her loss; my gain bless him ).
Here's the problem:
Anyway, I unpacked it, switched it on and it ran through the whole set up process and loaded 02 customisation on it. Then i put my orange sim in and is says NO SERVICE. I just get the signal icon with an x. The orange sim works in other unlocked phones. Both PAYG and contract. Other network sims also register in this XDA Serra. Ive tried Virgin, O2, Tesco and T-Mobile - all fine, connect and work fine for calls/texts. It seems that the only sim that doesnt work is Orange!!!!
Here's what Ive done to try and resolve it:
Ive been through phone settings and manually selected the orange network. I get a message saying that it is 'REGISTERING ON THE NETWORK' then after a few minutes get another message that says 'UNABLE TO REGISTER ON THE NETWORK, TRY ANOTHER PROVIDER OR SWITCH OF DATA CONNECTION AND TRY AGAIN'. Ive checked in comms and data connection is off. A message tells me that
THERE ARE NO DATA SESSIONS ACTIVE.
Ive hard reset with my orange sim in - I still got 02 setup and no service with orange. I also noticed that after hard reset it prompts for a network as part of the reconfig/setup process but all the options are O2 and appear to be PAYG. I dont know if that makes any difference. It also has an option to remove all settings, I tried this too but still get no service.
Can you help?
I want to know, if this is a setting problem that can be easily fixed? Have I got something turned on/off somewhere that if I adjust, will fix this problem? Do I need to unlock the handset? [Im a complete novice]. Or is it broken?
Failing that, is there someone around the Portsmouth/Havant/Waterlooville/Hampshire area that has experience of 'cooking' these phones and is willing to help me make it work/set it up with whatever it needs?
If it helps, when I switch it on I can see that:
R: 1.02.25.19
G: 52.33.25.17H
D: 1.90.00.00
If you need any more info please ask.
Here's hoping someone smarter than me can figure this out before I pull all my hair out and end up looking like my dad
Absolutely nothing springs to mind but to stop the O2 customisation happening after a hard reset, perform a soft reset in the three second window when it says "custom configuration" or some similar message. I used to do this on my Alpine and it left me with a working Alpine without the O2 garbage.
It's just possible that stopping the O2 stuff installing, and i am guessing that will also include network settings, may enable your orange SIM to get it's feet in the door and let it all work.
Another suggestion would be to flash it with a network neutral ROM from here. It looks as though the Serra is actually Raphael, aka Touch Pro, so go and search in there.
Good luck and persevere, you will get there.
thank you for replying to my question. I tried the hard + soft reset you suggested and it did get rid of the O2 customIsation but unfortunately I still cant get connection using my orange sim. Network still not registering. Screen shows device unlocked.
Since my original post Ive tried an orange PAYG sim rather than my contract one but still no different. So my problem remains.
Im nervous about flashing a new ROM on my own in case I screw my phone up which is why Im asking if theres anyone experienced nearby who can guide me.
Thank you for your encouragement, I will keep trying.
hi all thanks in advance for reading.
I have a samsung galacy s and was locked to orange. bought this and unlocked using your great guide. its unlocked and i have put my o2 card in and changed all the apn settings, but still getting blue circle at top with line through showing no service. it also says your sim cannot connect to this network? even when i choose o2? can anyone help please
is the phone reading the sim card?
hi guys just purchased a desire s , it was a virgin media one, placed my vodafone sim in and it didnt ask for any unlock codes so presume its unlocked,
only issue is its saying no service.
its s on not rooted
any ideas
Did you put the back cover on?
Swyped from my Desire S waiting for Kernel 3, WAKE UP HTC
Sorry for the swypos....
dan281082 said:
hi guys just purchased a desire s , it was a virgin media one, placed my vodafone sim in and it didnt ask for any unlock codes so presume its unlocked,
only issue is its saying no service.
its s on not rooted
any ideas
Click to expand...
Click to collapse
Have you set it to 3G only under network settings? Try toggling 2G only and see if it works.
solved
thanks guys was just be being a d==k and not making sre the connections were pressed on the black signal cable was loose!
Hi guys,
I have same problem with my HTC Desire S. Got it from eBay.
It is not asking for any simlock codes so i'm takeing it to b simlock free.
But the problem is "no service"
So i did this: http://forum.xda-developers.com/showthread.php?t=1429215
But still nothing, and yes, i have my back cover on
The only thing that makes me sad is, there is a little "x" where is should show reception.
I have checked it on http://www.numberingplans.com/?page=analysis&sub=imeinr
and its sayin that it is fine. Phone is not locked or anything.
Plz help
Hi all. I'm new too htc and this site so please be patient. My sister in law recently gave me a htc desire s. It was locked to meteor (I'm in dublin). I did a factory reset on it and it basically unlocked it. The problem is that it now connects to my tesco mobile sim but thinks that it is roaming with another network. Is there a way to reset this? Thanks in advance.