[help] no sound from speaker when having a phone call - JAM, MDA Compact, S100 Software Upgrading

hi all,
i've been using bluetooth handsfree with my o2 mini for a while, but recently i have this annoying problem:
now i cannot make calls the ordinary way (put the handphone close to my ear & talk) because there is no voice coming out from the phone's internal speaker. i already tried with bluetooth turned on & turned off, still no sound, not even a waiting tone.
so now i always have to use bluetooth handsfree or the external speakerphone (the located at the back near the camera) to make/receive phone calls.
i suspect it's a software glitch, not a hardware problem. using bluetooth handsfree automatically turning off the phone speaker & when bluetooth is disabled, speaker will be back to normal. but now, somehow the speaker remain silent even when bluetooth is turned off.
i'll appreciate if someone could guide me how to fix this problem, if possible without hard-reset the phone.
thanks a lot & sorry for my poor english.

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The solution for me is the app "Toggle Settings Pro" (costs a few bugs on the market). It seems to be the only (? - at least I had tried out a couple) profile switcher program where you can create a rule based on "Incoming Calls" / "Outgoing Calls". During a call a profile is switched on that sets the phone to Silent Mode. Works perfect, but the app has a little bug that needed a workaround.
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