Just got it. Looks great and all functions seem to work except if left for a bit, the device seems to freeze with a blank screen, but the green network signal LED still flashes every few seconds as normal.
The display is off, and all buttons don't work when it's like this and a battery out job is needed to reboot and get it back to working.
Everything will be fine until it times out or whatever and goes into this hibernation/semi dead mode.
This seems odd as I thought most phones these days allowed emergency calls in most standby modes. No keys work so no 999's for me when this is being like this.
Have I missed something obvious or is it a proper fault?
Please help as I need to send it back asap if it's a faulty phone.
Thanks,
Joe
Just to add, it has just frozen again but this time on the today screen. No keys active, and when I call the phone number it rings on the phone I call from, but nothing happens on the v1240.
Update: I also bought another as a gift, it doesn't do this and the faulty phone has been returned as I am away from the UK with work for some time soon.
Topic can be closed now - it's a hardware fault.
Related
Hi,
My VOX sometimes gets shutdown automatically. It happens at least once in two days. And whenever it shutsdown, I can feel that the handset has become slightly hot. I need to remove the battery and put it back to turn on the phone again.
But one strange thing I noticed is that, if the bluetooth was on when the phone went down, I can see the bluelight blinking even when the phone seems to be shutdown.
Do you guys know what could be causing this?
My Radio Version is 4..13.41_02.88.90 and OS is 5.2.1236 (Build 17741.0.2.1)
Thanks pals!
Sounds like it's over-heating possibly? If the BT LED is blinking blue, then the device is still on, I think you have some software that is either causing it to run at full load or causing a soft reset.
hum, maybe this has something to do with the problem already reported in some posts of some VOX's
the screen goes black, but the phone remains on
normaly if you wait a couple of seconds, and try to mess with the phone again, it will be alright,
sometimes i even have to remove the battery
some say the problem could be overheating as u say, but until now, i havent found any solution for this, i also am facing the same problem
Same problem for me when turning on the Wifi, but the phone turns off completly and the battery showing empty after turning the phone on, I have to remove the battery each time!
But when it's connected, my phone runs perfectly.
Maybe I have to change my battery, no?
I don't think in my case the phone is on (except for BT light blinking). Otherwise it should be in a big hung state where it is not able to respond to keyboards, power key or any interface at all.
Next time I encounter this problem, I will try calling my own number to see whether the radio is on.
I have been using this vox since last 8 months, but in the last couple of months I have encountered quite a lot of problems like radio repeatedly getting turned off, first call after restart hanging (not consistent but happens most of the time I restart the phone and try to make calls with in the first 20 seconds after bootup) etc.
Do you think an upgrade 6.1 would do any good?
Thanks again!!
I was having that problem too. I tried upgrading to WM6.1 and upgrading the radio, nothing worked. I sent it in and they replaced the mainboard, but now it seems to be worse. I just got it back though, so I haven't called them about it yet. I'm just looking around to see if it could be a battery issue.
My phone restart issue was mainly a hardware or loose contact issue. Once the phone fell down and after that whenever there was a long press on 0, * or # keys, the phone would restart.
After two days my phone fell down once again from my hand and this issue got resolved forever. Lucky me!
My S710 HTC original, shut down every day at 00.16. In the past was at 02.46, and I discover it since during my trip in asia I found the phone off.
More over the alarm is not reliable and cannot be used for this reason.
The following application are installed:
- Customisation from HTC for my operator TIM
- microsoft Office mobile upt
- pmCleanSP
- spWZTools
- Skype
- Tom Tom
HTC service told me to flash it with Rom update.
Any suggestions?
Thanks
I hope someone can help me, I have a Sprint Touch Pro2. Last night it randomly started rebooting itsself, i was not loading a new rom, i was not installed any software, i wasn't doing anything other that texting and IMing people. After i removed the SD Card, there were a few times i got it to load to the unlock screen, but once i got passed that it would say "starting device activation..." or something like that. Then i got it loaded but Touch Flo 3D would not automatically start. So i removed the battery and restarted it again and i went to bed and left it charging, and it kept restart itself again, when i woke up it the phone was dead, and will not turn on. The charging light is on but it will not turn on.
This happenned to me, i ended up having to exchange the phone.
have u tried a hard reset. U can do this by holding power button and call and end keys.
Phone must be off and it will completely erase your data
this sounds like what my phone is doing. is there a fix? i think im sol because i didnt buy it though sprint.
Not Hopeless
This happened to my Sprint TP2 I soft and hard-reset it but it still went back to the reboot loop.
I put it in the tri-boot screen and re-reflashed the stock ROM and all was well.
Same here
The same thing is happening for me right now. Soft-resets aren't helping. It's sporadic, however, sometimes saying it successfully activated and needs to reboot (then going into activation right away), sometimes saying it failed, and sometimes not coming up at all (but I'm pretty sure it's running in the background, even if I hit cancel, because the phone is very warm and the battery drains very quickly).
I took it to Sprint and they confirmed it was already activated. They tried manually activating it, succeeded, and it still kept doing it. However, both them and I were able to place a phone call, text, and visit a website... so basically it was working. But, like I said, this constant nagging of activation was running in the background sucking juice and killing performance. Their diagnosis was "it's acting weird". The main home screen clock has also been stuck at 0:00 ever since this started (though the lock screen clock and clocks in the World Clock screen are correct).
They said I could go to their service shop and do a diagnostic and backup/wipe/restore or they'd replace it under warranty if it still didn't work.
I figured I'd just try the hard reset myself tonight. Will post how that goes. I'm not sure what this "tri-boot" screen is, but I'll do some searching and check that out too.
The other day, I hit the power button on my touch pro, and the screen didn't come on. I did a soft reset, and it started working again. Now today, the same thing is happening, but a soft reset isn't helping.
The screen's back light comes on, the LEDs on the buttons come on, and the phone seems to be working fine. I hear all the sounds, including the HTC sound while it is booting, and the new message sound, but the screen stays black. It still recognizes touches, it just doesn't show an image. I want to do a hard reset, and will if I can get it to come one one more time, but its been about a month since I backed up my contact list. Lesson learnt there. I'm afraid it might be a hardware problem since I don't see anything while its booting either.
Anyone know if this is a known hardware issue with the touch pro? The phone is less then 3 months old, and I've been real careful with it. I haven't dropped it from more then 2 feet, and even that was onto carpet. Its the Verizon version if that makes a difference, and I'm running one of the NFSFAN roms. Its not the newest one, but rather the one posted on October 19th. I doubt its the rom, though, as I've been using it for around 2 months with no issues.
EDIT: Ok, I went into the bootloader to see if it was hardware of software. I figured if it was hardware, the screen would be black, and if it was software, it would be the rainbow. Sure enough, the screen stayed black. Hit the reset button, and the screen actually came on! Go figure. Went to do a backup, and the screen literally crapped out on me while I was watching it. Definitely a hardware problem.
similar with Touch HD... kinda
I've been having a similar problem with my Touch HD. The problem is very intermittent though and is sometimes hard to reproduce. The screen and phone will be working fine then once in a while when I push the power button to lock the phone, I'll unlock it and the screen stays black. I know that the phone is still on and even unlocked because pushing the buttons at the bottom makes the phone vibrate. The only consistency in reproducing the problem happens after I do something major on the phone such as making a phone call, browsing the internet, sometimes charging the phone. Other than that, I can sit here and push the power button all day and it'll come on and off with no problems. When the screen does go black I've taken the battery out repeatedly as well as repeatedly rebooted the phone until it comes back on. I've tried doing hard and soft resets to no avail. I've tried deactivating "turn off backlight if device is not used for" and "turn off device if not used for" without any resolve. After this I've even left the screen on (disabled backlight off) to see if it flickers or shows any sign of being faulty and it seems to be fine. I'm currently on Dutty's HD WM 6.5 Leo R5 WWE rom, but this has happened with two other roms (NRG, LIA). Other info include:
OS: 5.2.23016
Manila: 2.519192828.0
Radio: 1.14.25.24
Protocol: 52.64.25.34H
I guess the only consistent software has been my radio. Please help! Any advice would be awesome. I've tried google search and xda search without much help. Thanks
Hi guys
I have this strange behavior going on in my Sentation.
Out of nowhere my phone started to have strange screen behavior... Didn't light up after pressing the power button (had to phone my self in order to get screen on).
The next thing was that suddenly the screen goes to maximum brightness or goes to minimum without any explanation (tried both auto brightness or manual).
After that I noticed that the screen went off when I was using it but when I pressed the left side of it it lighted up and off again... making me think of some kind of bad contact underneath. As I already had changed a broken touch screen for t3 times, and let the phone fall for several times I thought it had to do with some plug out of line...
I disassembled the phone completely and mounted up back again. The thing is that the phone started to freeze every 5 minutes (screen on but completely freezed. I have to pul out battery). Sometimes it freezes even in the recovery menu. I've tried several rom's with full wipe and not installing anything and its all the same.
Some times I still not that the screen goes off during the freeze but when I touch the left side it goes on again, but that doesn't change the freezed state even that I let down the phone for several minutes.
I disassemble the phone again, tried different back cover and different battery (one stock and other extra strength) I tried also all the suggestion related to the small pin in the back not connecting well with the back cover (adding an aluminium foil, pulling the pin out, etc..)
Nothing seams to resolve anything so I have clearly an hardware problem... but I don't know what to replace or where to look the damage!!!
Can anybody help me please?!
Update
I have an update on my problem:
I noticed that when I leave the phone on top of some kind of metal part and don't touch it it works all day without any problem but, as soon as I start to touch the phone, it freezes within minutes!
Could it be some kind of static electrical problem? How to resolve it?
I would apreciate any help
Thanks
I've had an odd problem with my 820 almost since getting. I'm hoping one of you geniuses have some advice.
When I turn it on it works perfectly, sometimes for hours. Then the screen goes blank, and then random pixels begin to appear, starting at the top of the screen. Outdoors rather than random pixels the screen goes almost totally green. Strangely, if part of the screen is obscured the green only covers rhe exposed area.
Pressing the on button repeatedly usually brings back the lock screen and reset (on+down) fixes the problem for another few hours.
By the way, eventhough I can't see the screen the touch sensor works. For instance I can hold theon button and then swipe downwards to turn off the phone. I can also answer and hang up using earphones.
My daughter who purchased the phone said it worked fine until the amber update. I had hoped the black update would fix the problem but no change. I found some posts from people with the same problem who sent the phone in to be fixed and got it back in the same condition. I really don't want to go through the hassle unless I expect to get it back fixed. I'd rather try fixing it myself.
My question is whether this is a firmware problem an whether it is likely that re-installing the stock black rom would do any more than the ota install that occurred automatically did (or didn't do).
Any ideas?
Nobody?
By the way it seems to happen only, or mostly when in standby.
I installed an app that displays a clock and doesn't allow the phone to go into standby mode,
and the problem doesn't appear to occur (unless I forget to leave the app on top).
I would set the phone to standby = "never" but the option isn't available on my phone, though
I understand that there are those with the standby = "never" option.
Any idea if I can set standby = "never" with keyboard commands, perhaps?