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Tom tom totally unusable after Rom upgrade

Had to send my early XDA11 back to O2 for repair and it came back empty and they upgraded the ROM(?) Re-installed Tom tom loads so slowly its unusable. Memory map navigator loads ok but takes 5 seconds to react to a screentap. Also, it can bond with Holux bluetooth GPS but cant see it in Tom tom wizard. It all worked fine before they got their hands on it.

This sounds to me like you have the wrong com port chosen for your gps. Remove bonds for any bluetooth, reset, then rebond the gps, it should ask if you wish to use the serial profile for the device, answer yes to this. I think gps should then be on com5.

Thanks for your help
Thanks for that. When I get to select serial profile I only get Com 7 offered. Com7 is not offered in Tom tom GPS setup. Previously I had "Holux on Com4" as a choice. I have no Bluetooth manager program as on the Ipaq but I have loaded BTHTools1100 from April04. Can I check Com port status somehow? Maybe old stuff is assigned to the serial port I need?

We have lift-off!
Unticked Com 4 as incoming Bluetooth port in Bluetooth settings. Now have "Hollux 230 on Com 7" as an option in tom tom GPS setup.

KeithR: IF your on ROM version 1.72 now, you better skip the BTH Tools.
Un-install them or do a hard-reset (yes, once more).
Just bond the GPS, select YES to create a com port.
The GPS will then communicate thru COM5
Assign COM5 in TomTom (and one of the NMEA protocols).
It will work then as expected.
BUT: Since you have a Holux GPS you miight encounbter the same slowness when starting TomTom and the GPS is not 'connected'(ie off or out-of-reach). This is an issue specifically for the combination Himalaya (or MS BT Stackin the ROM) and (some?) Holux and D-Connex BT GPS's.
It seems that this last issue is solved in WM2003 SE, but that seems less stable to me . . .

Thanks all
Now its running ok I'm going to leave it alone. (I doubt.) I'm tempted to get an XDAIIs to use with broadband and VPN at home but the MDAIII seems much cheaper. Thanks again, I'll check this site for info on it.

TOMTOM 5 LOCK UP USING BT GPS

Don't know if anyone else here has tried this workaround at all?
Using the remove programs in settings or activesync, remove Tomtom Bluetooth GPS Support (or whatever it's called).
Instead of setting up TT5 to use "Other Bluetooth GPS", set it up to use "Other Cable NMEA GPS".
Set the GPS Baud rate to 9600 or 19200 (both work fine for me).
Then set the COM port to "Bluetooth Serial Port COM6:" (or whatever your outgoing port number is for your BT GPS device.
The only downside is that you have to turn BT on manually before you start TT5 but it doesn't disconnect BT when it exits.
Used this setting on 3 different roads which lately caused me no end of lock-ups and not once has it happened. I think the problem is with Tomtoms bluetooth support drivers, constant problems with them since TT3.
I've only used this for 3 days and 400 miles but everything seems to be fine up to now, including traffic...........we'll see.

TT5
Did your TT5 load onto the XDA with no problems?

I have an XDA IIi and it loaded on no problems at all.

I have an XDA IIi and it loaded on no problems at all.

Great suggestion. I was getting really fed-up with TT5 and about to give up on it. Just back from France/Switzerland where it kept freezing, useless.
Simply uninstalled the TT GPS Support as suggested and used the existing BT Partnership with the TT Receiver and hey presto ... TT running smoothly again, shame I'm back in the UK on roads I know!

Does not work for me. But well worth a try.
This is doing my head in now £200 worth of TomTom software and dongle and unusable with the phone on!

arh help please
I have a problem with my XDA11 whilst trying to upgrade my navigator 3 software to navigator 5......
After I load the main program upgrade and then try to install the map disc one my pc ( desk top XP Profesional os ) it come up with tempory folder full, does'nt say if it it the pc or the xda11.
I have gone into all the temp folders on the pc and emptied them and it had not resolved the problem and I cant find any in the search function on the XDA
Any ideas??
Its a genuine copy of the Tom Tom software as well and there are no contact details on there sites including e-mail links
Regards Lee

there are known issues with Bluetooth device support using TomTom5, i was advised to use the 'Other Cable NMEA GPS' option when connecting a non TomTom bluetooth GPS unit.
also, i connected at the baud rate recommended by the manufacturer which i think was 9600, this worked fine without removing any parts of the software but meant manual switch off of Bluetooth in my MDA after use.
in addition to this, the Bluetooth connection issues with non TomTom GPS units should be resolved in the 5.10 upgrade, just installed it and re-paired an MDA3 to the Globalsat GPS receiver...it now auto switches off Bluetooth after use and the connection can be made using 'Other Bluetooth Receiver'.
another bonus of the 5.10 update is the keyboard shows on the display without having to use the hardware keyboard on the MDA...lovely.
for more info:
How to manually configure TomTom NAVIGATOR 5 for Bluetooth GPS receivers.
answer to last question about free memory during install problem can be found here:
When I install the TomTom NAVIGATOR 5 Upgrade the following error occurs: - Not enough free space occurs on temporary folder. Cannot run Setup

reply
Thanks for the link dont know how I missed that....
Only problem now is when I tap Start etc there is no Run command to enter the %......% command line
I tried the search in explorer option with no results any ideas?
Sorry I'm not the brightest lamp on the planet

you are tapping Start on your PC right?
maybe the 'Run' command has been disabled or does not appear in your Start menu because it's been disabled.
are you the Administrator of your PC? are you running XP?
you may have to go into 'Control Panel', 'Taskbar and Start Menu', Start Menu tab and choose 'Classic Start menu'
trying to cover as many bases here so you can make some headway without too much back an forth as i'm signing off now....if you can get to the 'Run' command on your PC then you'll be able to solve the problem and proceed with the fix from the TomTom site.
good luck.

I have had so much trouble with satnav on pda's, especially with bluetooth that although I have xda 1 with wired gps and spv M1000 with bluetooth gps I have just boght a Mitac Mio 269 dedicated gps system. It has a 2.5 gb hard drive, 500 megs for mp3, the whole of europe, which is millions of miles, preinstalled on the system. Comes with remote and different mounts and has sd card expansion. Obviously it isnt any good for phone calls or word processing etc but it gives me peace of mind when travelling as I have zero sense of direction and very little patience. I still leave my other gps in the car though, as a backup. :shock:

I have had so much triouble with satnav on pda's, especially with bluetooth that although I have xda 1 with wired gps and spv M1000 with bluetooth gps I have just boght a Mitac Mio 269 dedicated gps system. It has a 2.5 gb hard drive, 500 megs for mp3, the whole of europe, which is millions of miles, preinstalled on the system. Comes with remote and different mounts and has sd card expansion. Obviously it isnt any good for phone calls or word processing etc but it gives me peace of mind when travelling as I have zero sense of direction and very little patience. I still leave my other gps in the car though, as a backup. :shock:

Thanks
Decoy-7
Many thanks I told you I wasn't to bright you hit the nail on the head with the ( PC comment ) I was looking for the run command on the XDA11...
deleted the exe and evrything is loading up as we speak....
thanks again for your patientence....
Crusin-thru' I can see why you have gone your route its a lot less trouble I just use mine now as a back up phone because I spend a lot of time away from home and just simply use a Nokia 6680 on 3G.....
Also since I stopped using the XDA11 as a phone the pda doesn't keep resetting itself every ten minutes like it did!!

cash_13,
it happens to the best of us...had to think about it myself, instructions on the TomTom site could have been more specific saving many people a lot of time...but you dont always realise this until you have to follow the instructions yourself....glad you got it sorted now.

Bluetooth GPS works once before failing

I have just got a Wizard off ebay running WM6 which has TomTom6 installed. I have a generic bluetooth GPS receiver which works fine the first time I use it after pairing, but then as soon as the device is turned off via the softoff switch, it is not seen again. I have to remove the Bluetooth connection and port, then re-add it all. Once I repeat the process, it works find again until the next time it is turned off.
I have tried this with 2 different bluetooth gps units, both of which work fine for my friends so I suspect it is something wrong with either the Wizard or a setting somewhere.
I am new to all this so dont know what information I should post to help get advice but can provide any info you guys need.
Can anyone offer me and suggestions or pointers ?

after wake up, launch tomtom, but leave it for say 20 secs it should eventually pick it up, it just takes time

Hello,
I have the same problem.
GPS pairing + COM config OK.
Then I start TOMTOM 6 and all is working fine.
Now if I switch off my GPS, and leave Tomtom, then switch on my GPS and start TOMTOM, I have a message telling me my GPS wants to connect to my wizard. So I must redo the pairing (code 0000) + the com port configuration.
I have this problem since WM6 (I tried mUn, XPlore 1.0, 1.1, Core 2.0x, and now i'm with XM6).
No problem under WM5.
GPS is XLock256 (sold by Orange in France).
Anybody know what is happening ?
Thanks.

TomTom
Install TomTom, or if it's installed all is ok.
unpair your GPS unit.
Reset the GPS unit with the power button (normally by holding it)
Now Pair the GPS Device.
go to com Ports, and add a outgoing Port (Whatever port is available, me somehow I'm hooked to 7)
Now start TomTom
go to settings, GPS Config and choose other Bluetooth GPS (now wait)
Switch of and on again your GPS receiver, because it could be in a powersave mode, but still do it.
Choose your chosen port (me as said 7)
.......patience, now it should connect
Now it should be ok.
Play with it for a while, and close the app in it's specified way.
Now it should start as normal.
If you follow these instructions to the letter it works.

I don't see what I missed before, but apllying your procedure solved the problem.
Thanks a lot for your help.

paudib said:
I don't see what I missed before, but apllying your procedure solved the problem.
Thanks a lot for your help.
Click to expand...
Click to collapse
Normally it's the Auto Powersave which causes the problems, 1 year ago it took me 6 weeks to figure this out.

I'm having the exact same problem since upgrading to WM6 and despite following these instructions numerous times, every time I relaunch TomTom I get a prompt asking if I want to pair my GPS. If I select no, I get prompetd about every 5 seconds until I select yes at which point my existing pairing is deleted and a new one created. This pairing then lasts for the current TomTom session but the cycle restarts all over again when I relaunch TomTom and turn on my GPS again.
WM5 was completely flawless with the way it handled my GPS connection so what is different that is causing this behaviour?

BLUE Angel on WM6 tomtom6 BG001 GPS issue
Followed your procedure, got the connection set. Thanks loads, I was tearing my hair out. lj

TOMTOM 6

I have installed TOMTOM 6 on my pda, but when I try to run the program the backlight goes off. I have tried the same software and installed it exactly I did on XDA II. The other PDA TomTOm6 works fine but on my XDA II the backlight goes off. I don't know why...anyone having same problems??? or anyone knows how can i fix this problem.
Many Thanks in advance
Jay

Use the search feature, there is a backlight fix somewhere.

Qaid313 said:
Use the search feature, there is a backlight fix somewhere.
Click to expand...
Click to collapse
I cannot find any software or installation file which I can use to patch this problem. I have found some people here are saying to alter some registry settings while installation but that is for TomTom 5 and not 6.
If you have a patch please do post it here or send the link. that will be really helpful.
Kind Regards
Jay

No Prob Bud!
Enjoy. Just copy and over write the exe file and it should work fine.
Good Day.

You are A Star dude!!!
Many thanks for this....its working superbly now!!!
Kind Regards
Jay

Enjoy Buddy!!
Qaid313

GPS Detection
ello, I have anoter problem now, My TomTom does not recognise my GPS Reciver. When I connect the GPS Reciver to cig lighter in car it sswitches on but TomTom 6 does not detect anything. Is there any software which I need to install to make my Recivier work?
Both GPS not working, TOMTOM Wiired GPS use to work but now that doesnt work either. it does switch on my TomTom 6 doesnt detect it.
Please HELP!!
GPS Recivers
===========
UG-200 PS/2 12-Channel GPS Receiver
TomTom Wired GPS Reciver.

Try to turn your phone on (I mean Flight Mode must NOT be ON). Should work fine then.

Qaid313 said:
No Prob Bud!
Enjoy. Just copy and over write the exe file and it should work fine.
Good Day.
Click to expand...
Click to collapse
Do you have this patch for TTM6 Taiwan version?
or teach me how to make it?
Thanks!

BT GPS COM port not showing in TomTom

Have just installed WM6 (JW 2.02.02 WWE) and everything appears to be fine except for the BT com port in TomTom Nav5. Have paired the BT GPS, set the outgoing port (COM0) but it doesn't appear in the list of ports available in TomTom.
Is this a known issue or have I got to set something else? Have also tried the External GPS manager in 'Settings' but that port doesn't show either.

Sheepdip said:
Have just installed WM6 (JW 2.02.02 WWE) and everything appears to be fine except for the BT com port in TomTom Nav5. Have paired the BT GPS, set the outgoing port (COM0) but it doesn't appear in the list of ports available in TomTom.
Is this a known issue or have I got to set something else? Have also tried the External GPS manager in 'Settings' but that port doesn't show either.
Click to expand...
Click to collapse
I've had the same problem.
What I've done about this, is I've added a Serial port profile for the GPS device. Then went into TomTom and the port was in the list. This port has worked fine.
Tried setting External GPS in the Settings/Connections, to share it, well - TOUGH, does not work.
So I have a working TomTom and I gave up for now about the sharing stuff...

Try setting port 8.

I'm not interested in sharing it (at the moment).
Can you explain what you mean by 'added a serial port profile'?
I've set up an outgoing com port in settings > bluetooth > COM ports but it's not seen by TomTom

tyl said:
Try setting port 8.
Click to expand...
Click to collapse
I must have tried all the ports that were available but none of them show. All I get is the standard TomTom list: -
QCT Data Interface
Serial Cable on COM1
COM7
RIL on COM6
Infrared Port
Ir on COM3
and of course non of those work either.

Sheepdip said:
I must have tried all the ports that were available but none of them show. All I get is the standard TomTom list: -
QCT Data Interface
Serial Cable on COM1
COM7
RIL on COM6
Infrared Port
Ir on COM3
and of course non of those work either.
Click to expand...
Click to collapse
Exactly where you wrote it, in COM ports.
Then I've selected "Other Bluetooth GPS receiver" as receiver type in TomTom 6, and here's what I have:
COM5:
QCT Data Interface
Serial Cable on COM1:
COM7:
RIL on COM6:
Infrared Port
Ir on COM3:
COM4:
COM5 is my attempt to share GPS which is failing so far, so disregard it for here (but I'll try COM8 later). COM4 is the Outgoing Bluetooth port and that's the one I selected.
I must admit that I honestly don't understand why this setup works for me. I expected to put Incoming port number (a common for all devices) there, but obviously didn't have it.

Hmmm, that's strange. What you have is exactly what I used to get in WM5 but it doesn't seem to work in WM6? I'm also on TT5 so that may be an issue?
From what I can see, the 'QTC Data Interface' is the GPS sharing port and is actually COM9, installed by the OS. But it doesn't work!
Frustrating............!
I'm also getting tons of memory leak by the looks of it.

SORTED!
Feel a bit stoopid. Checked the version of TT5 and it showed 5.0. Upgraded to 5.21 (which is what I thought I installed) and bingo! Com port shows and works.
Thanks to all who made suggestions.

Sheepdip said:
Feel a bit stoopid. Checked the version of TT5 and it showed 5.0. Upgraded to 5.21 (which is what I thought I installed) and bingo! Com port shows and works.
Thanks to all who made suggestions.
Click to expand...
Click to collapse
Man, my TomTom is version 6.010.
Just in case, it's available.

put in External GPS the program port on 8.
then you will see com 8 in TomTom.
connect it in TomTom and after that change the program port back to none and hardware port on 8.
problem solved.

I've had this problem on a Mini S, Exec, Vario II.
Some times just removing TomTom and re-installing it seems to work. On several occasions the correct COM port shows up in TomTom. I honestly don't know why. It seems a bit random.

Airax said:
I've had this problem on a Mini S, Exec, Vario II.
Some times just removing TomTom and re-installing it seems to work. On several occasions the correct COM port shows up in TomTom. I honestly don't know why. It seems a bit random.
Click to expand...
Click to collapse
I have seen some recommendation to not select Bluetooth receiver. I don't know, I thought it would be un-cool So I made it work with Bluetooth receiver.

EastExpert said:
Man, my TomTom is version 6.010.
Just in case, it's available.
Click to expand...
Click to collapse
I know, but the old TT5 maps won't work with 6 and I've got quite a few that don't come with the Europe disk.

solution to tt gps connection problems
hi everyone with this problem,
no matter what your setup is vario, xda, dell, tt5 or tt6, tomtom gps or other GPS try this method (it does bloody work) :
STEP 1 : INSTALL TOMTOM5 OR TT6
You do this by copying the CAB files from the CDROM using JasJar or using SD card o any other way
STEP 2 : UPGRADE (THIS IS NOT ESSENTIAL, ONLY DO IT IF YOU HAVE A NON-HOKY COPY OF TT)
http://www.htcclub.net/storage/ppcupd510.rar
or just overwrite patched version of main executable file over original
also having this install on some vario 2 may also help BTHTools1100.
STEP 3 : ACTIVATE THE GPS CONTROL PANEL
this is hidden option but if you use this wisely you will take control over your GPS but in many cases this is reson why tt sometimes works sometimes doesn't.
Fire up a registry editor (eg http://www.freewareppc.com/utilities/phmregistryeditor.shtml )
Go to: HKEY_LOCAL_MASCHINE\ControlPanel\GPS Settings
Delete the DWORD marked "hide"
Add a DWORD called "Group" and give it the value of "2" (dec)
The GPS panel will now show up in your connection settings.
STEP 4 : INSTALL TOMTOM
1. Establish a bond with your GPS and select the checkbox for serial access.
2. In BT, select the OUTGOING port to 8. (optional: make it non secure if available)
3. In the GPS control panel, select the GPS program to 0 and make sure that the hardware one, is set to None, also you should pay attention to 3 tab and allow windows to manage it - for now, you don't really want Bill managing things as it is recipe for disaster.
4. Start TT and the GPS settings, select another bluetooth GPS, and you will see COM 0 free. Select COM 0 and close TT5. (if you don't get the port go back one step and check 3 tab)
5. At the GPS control panel again, now select COM 8 (before we set it up at 0).
6. At BT: select OUTGOING port to 0.
7. Back again to GPS control panel and select NONE.(and now is the right time untick 3 tab option and stop auto managing)
8. Finally start TT and it should connect automatically. Wait for a couple of seconds and click the GPS settings and you should see it has connected.
Congratulations
well, in case something didn't go well start from scratch - reset your software restore your registry and reinstall as much as you can get back to factory defaults using hard reset and etc.
I know this is is in bits available elsewhere but this is more complete and little bit more up to date, but there is still hundreds of people looking for this.
THE SUMMARY
I've spent many many days looking for solutions, registry and web and all sort of tools to solve this, but this method works the treat - and it does make perfect sense - I suspect the reason why this is such a problem is timeout. windows is not a good platform - and it is locked by ms and all sorts of legacy issues. Obvious reason is tt doesn't load quickly enough and and detecting correct port seem to an issue so if you follow instruction you will see that sulotion is guiding your software to speak with 3party hardware having windows in the middle
good luck

Paulius - Excellent instructions and they work just great.
However....For me it only works one time. By that I mean after I turn everything off and then want to use it another time - it again cannot see the GPS device - and I have to do all of the above again.
Do you know why the settings are not retained? Note; I have unticked the the stop auto managing option already.
Hope you can assist.

Paulius - Excellent instructions and they worked fine but only the first time unfortunately for me.
i.e the next time I want to use tomtom - i have to go through all of the above again as it cannot find the GPS again.
Have you come across this before. Note: I have done exactly everything you have instructed above

Tomtom loses GPS settings
Paulius - Excellent instructions and they worked fine but only the first time unfortunately for me.
i.e the next time I want to use tomtom - i have to go through all of the above again as it cannot find the GPS again.
Have you come across this before. Note: I have done exactly everything you have instructed above

I had the same problem.
Luckily I had a backup of my TomTom installation.
It all comes up to the navigator.cfg file inside the Navigator folder. I copied the old one over and did not enter TomTom's GPS Setup menu anymore.
All I did after flashing was to just pair my BT GPS receiver and start TomTom. One needs to wait 5 seconds or so after the main screen opens, until the GPS is found. Do not try to select the receiver in the settings menu!
This happend on both my devices (BA and UNIVERSAL) after installing a WM6 firmware WITH the GPS Manager in the Settings.
Cheers,
vma

Thanks VMA - I understand.
Did you setup an outgoing port though in Bluetooth?

reply to nsm
hi nsm, sorry it took this long to respond, I didn't know the solution to your problem.
However, after few gliches with my pda's I think I can add to the list of thing to go wrong.
First is WM itself sometimes causes problems - so before you do anything else turn it of and on again - it did happen to me in the middle of london and I come from Lithuania well, it can be good fun navigating through canary warf without gps - aim for tall buildings :-D or away from them.
Second is once you followed my original instruction do not go back to gps settings menu, because after this you will have to start again from begining.
Third - is do allow minute or few for gps to lock onto satellites - especially if you are in doors or between buildings. Once in Crete it was quite hard to find satellite signal because of a mountains and I had clear sky view to one direction - but as you drive especially bigger cars, metal body will block signal.
Fullproof recipe is to have two units, if possible for one of them use bluetooth separate gps module as this will allow you to place both gps unit and pda screen in ideal locations for satellite signal and driver.
Fourth - this is boring and can take a lot of time, but may resolve lots of weird issues. Follow my instructions and then you set your tomtom to use data transfer baud rate 4800, 9600 and etc do try all the options - from low to high rate, this means that every time you'll have to start again instructions from beginning. TT6 on some of my pda's prefers 56700, tt5 - 4800 and so on. give this some time explore all the settings.
And finally if you have stability issues check your pda memory limits - try not to push it to 90%+ on unit or memory car, best is to leave plenty on both, this may cause settings not to be saved and all sorts of bugs.
the practical advice is to keep selling and buying pdas till you find one which will do the job for you, Try ebay , but do check descriptions and guides and most important sellers rating! All pda, mda and nokia simbion phones I tried with enough effort will work but many many of them have issues with stability or are difficult to setup.
Hope this helps.
Good luck