Broken screen - General Topics

OK, heres the deal..
Yesterday I managed to crack the bottom-left corner of my BA screen (damn medkit shifted onto it in my car glovebox ).
As i was checking to see how much of the screen was still responsive (seemed OK, still usable, only the 'New' button and the bottom item of the menu didnt work) the battery died (as in completely, hard reset died)..
So i plug in the power, and start the familiar initial setup. I get to the callibrate screen screen and am unable to continue..
So my question is: Is there any way to bypass the calibrate screen section of the initial setup? Im pretty sure enough of the screen still works for the device to function, if only i could get past this damned calibration screen..
Clearly i cannot bypass it completely, as the screen does need to be calibrated - but is there any way I can recover my BA?
Cheers All

Check out this thread:
http://forum.xda-developers.com/viewtopic.php?t=1910
or this one:
http://forum.xda-developers.com/viewtopic.php?t=6855
Also, if you can still see the image it means that only the digitizer (touch sensitive part) is broken, and not the screen so it shouldn't cost to much to replace.
And remember - search is your friend! :wink:

This might be a bit toooo late, but just in case some one is stuck with a broken screen as dabs and I were.
I received a k-jam (lucky me, it was for free) with a broken touch screen, it was left uncharged for a long time so after charging it, it entered the unwelcomed welcome mode (you know, align, copy, time zone ...) and there were no way of passing this part of initialization.
I had to do some search over the net, and I found a good article here ((Can I use a PDA that has a broken touch screen)) http://www.pocketpcmag.com/blogs/index.php?m=200510 which advised the use of "RemoteCalibration.exe" directly from the pc. This killed the welcome.exe program and I managed to re-use the K-jam again. The only draw back about this way is that I will have to connect the K-jam to a pc every time I hard reset, I hope there is a way to do the same action via mini sd cards.
After that, I installed fakecursor (but I'm looking for a better sw to emulate the touch screen function as this one cancels most hardware buttons on the devise) but at the moment, I'm using all the k-jam's functions.
Hope this would be of help to some one out there

Related

Polaris...NO "touch" screen!..realy realy stucked

hello
i got my polaris for 3 days: everythig ok until i applied the screen protector (i think there started my problems):
first simptom - touch screen with response problems, than not working at all! (yes i removed the screen protector)..i hoped that maybe it is a software problem.
i have tried using it with the buttons - manged to lock the keypad
so after searching the net i found the way to "hard reset"...but that needed both gps and IE buttons pressed.... locked
Next step: i found this forum ..searched for any similar problems..no luck
Tried to flash the ROM using both bepe and udK (bittdefender found "Trojan.Qhosts.AQP" in udK release ) tools. Both tools stucked at 0%.
Another tool needed EnterBootloader.exe to run on my PPC. but without keys/pen i could not install it, so i put the a command for program in my Startup tasks on the PPC.
Now the ppc starts and then goes in the 4 colour mode. I'd tried to install/flash the ROM again..no luck stucked at 0%.
Can anyone help me?? could it be a software problem? or maybe it.s a hardware problem. (i gor no response from the touch screen since)
Thanks!
P.S. Sorry for my english..hope u understand my problems
One question: did you use water or something else to place the screen protector on your device?
Return it asap!!
I used some glass cleaner (foam)..but the screen was dry and clear when i put the protection.
The phone is in service now...(repair..if not a new one)..
I think you may have damaged the digitiser when applying the screen protector. Possibly the ribbon was only just making contact and your pressing on the screen has dislodged it enough to stop it working.

Major problem with touch screen on Polaris

Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx
Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.
Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care
My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears
@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though
Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread
I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?
well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone
double post...mistake
I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)

Touch screen not working, can't hard reset

Hi everyone,
Last night my polaris started playing tricks on me. Basically the touch screen is not responsive but the hard buttons all work. For some reason though when I try to do a hard reset (GPS, Internet and reset) it doesn't perform a hardreset. Also I can't put it into boot loader mode
Any suggestions?
Can you try and flash a new ROM?
Yes i've flashed another cooked ROM and till nothing, even D/L official 6.1 ROM and still no touch screen.
I would immediately assume the touch screen is broken but the fact I can't use the hard reset combination (even though the individual buttons work) has got me confused
Hi!
I've the same issue.
This morning everything was fine but, now i can't use the touch screen.
It seems that the "cursors" is always in the upper right corner, but as i move it clicking in the other part of the screen it runs back in that corner.
I'm not able to hard reset, i've tried to do a clearstorage but i'm not able to enter the security code "1234" as i haven't the cotnroll of the screen
Have you solved this problem?
I will let you know shortly but cut a long story short it looks like i broke it
on closer inspection of can see a small dent/scratch on the screen so ordered a new touch screen off ebay. It arrived today so i'll be putting it in shortly so fingers crossed it was actually the problem. I figure the problem was the screen causing a permanent short and hence interupting my attempts at a hard reset
The screen cost about $35 AUD delivered and it took me about 30 minutes to pull the device apart, just have to see how long it takes to get it back together now
I'll post back soon
To me something similar has hapened.
Once i was changing the values of the pressure settings and the screen become unresponsive!
It was quite easy to fix it:
-just press the GPS button and the center button at the same time, then you will enter the menu were you can align the screen and, at the same time, the pressure registry values become as default.
Hope this helps with your problem, good luck with the screen replacement!
It's alive!!!!
Replaced the digitizer (touch screen) and all works again ...
Just to warn you though it isn't for the faint of heart, I thought i'd broke it a couple of times throughout the repair, next time i'll be getting a repair quote first
Congratulations!!
As my polaris is still under warranty i'll send my to the official assistance for the touch screen replacement!
Yesterday i've got my Cruise back from assistanza.. thay have replaced the whole mother board and now the touch screen is working
its a good idea to install my mobiler. this lets you control the device using a pc when the touch screen doesn't work. you can then back up your stuff before sending off for repair.

Mirrored screen problem

Hi everybody!
I'm having problems with my Pocket PC.
It all begun a while ago, when a part of my screen stopped working (didn't respond to touches). So I did a hard reset. Then, it wouldn't pass the Align Screen procedure. So I made a file on the Pocket PC root folder called welcome.not - and it worked, the welcome screen was bypassed.
Now, however, everything on the screen is mirrored. Not the image on the screen but the response to my touches. So when I press the upper right corner with my stylus, it reacts in the lower left - and reverse, across the whole screen.
What I want now is of course a state like before the hard-reset. I can accept a part of the screen not working, but I want something at least to be useable.
I think this would be easily fixed by just running Align Screen, but that doesn't work - it gets stuck in a infinite loop.
Maybe there are some Align Screen "profiles" to place in the windows folder/registry?
I'm using a HP iPAQ 214 Enterprise.
Randor244
might it be a ROM problem?
Maybe, though I think the problem is that the screen is completely unaligned and therefore is totally wierd.
What I think I need is:
1. An application to browse the PPC registry from a desktop PC
2. Sceen align data to put in in the registry (I've read somewhere else that that data is stored in the registry)
Or, maybe I'm wrong
In case it is a rom problem, can I solve it easily in any way?
well to be honest, the first thing i'd do is switch a ROM... unless it's a ROM you got from XDA and is well-known..
if the rom switching doesn't work, i'd download a pda control app like MyMobiler or SOTI Pocket Controller to fix this. maybe you have hardware problems with your screen..
I don't know where the screen alignment data sits in the registry but i'm sure you can find it on this forum. if you manage to change and it still doesn't work... maybe replac ea screen? there's a marketplace section in which you might be able to buy spare parts.. and there are guide on dismantling so you can replace the screen yourself
well to be honest, the first thing i'd do is switch a ROM... unless it's a ROM you got from XDA and is well-known..
Click to expand...
Click to collapse
Well, I havn't got much knowledge on how to do these things... Could I get a brief explanation?
I know what ROM is and so on... but how to switch it... hmm...
I'm sorry, can't help you with that.. i'm not familiar with the iPaq... but I understand that you never switched a ROM so it's probably the original one.. and you shouldn't have a problem with it.
try aligning your screen using the registry.. if it doesn't work.. i'd go with replacing a screen.
Yeah, I would also like to align the screen using the registry - but how? I need to know some values to input, right? And as far as I know they need to be specific for my model
So how?
maybe you can contact HP and ask them?

Help needed - HTC Touch Pro2 Verizon sliding hardware keyboard's problem

I have searched the internet, YouTube and this forum before I decided to post, so please help me.
The sliding hard keyboard on my HTC Touch Pro 2 Verizon only works and functions correctly when I open slide it half way horizontally. This means I can only use half the numbers of the buttons on the keyboard.
I intend to disassemble and have a look at all the flex cables, connections but everything works fine if I just slide the keyboard half way.
So I guess there must be a problem with the connections or sensor devices of the phone when the keyboard is slided fully.
My question is:
Where exactly should I look at when I disassemble the phone?
How much do I need to disassemble to be able to access the place that may cause the problem? (I’m afraid of disassembling everything.)
Hopefully, what kind of cleaning or fixing connection parts when the keyboard is fully slided I can do on my own at home?
…………………………….
If I slide it fully horizontally or move the upper part of the phone (screen) upwards after maximum sliding (as the phone designed for), the following problems happen:
1. the touch screen does not work or reacts strangely, sometimes it hangs, no reactions. The send, start, return, light, stop/power buttons on the phone’s upper part don't work correctly.
2. Worse, This sometimes causes black blank screen + hang and I have to remove the battery then power the phone on again.
The backlights and functions of all the buttons + keyboard still work. I bought it secondhand so no warranty, no replacement parts available in Vietnam.
I’m using Mighty rom: WM 6.5 - 5.2.21889 (21889.5.0.87), Radio 1.88.07WV.
1. Try to Hard Reset it.....
Problem Solved.... Congrats....
If Not....
2. Your Flex Cable is damage... Replace it....
Flex cable comes along all the SMDs.... i.e you don't need to solder any part...
Replace it as describe in Service Manual and change it...
Try to Buy it from online shopping websites

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