Database Info

Raphael vendor / Reseller Reviews.

There's a lot of different resellers about and equally many roumers of who's good and who's dodgy at the moment . So that we all know who's who out there, heres a little Thread with Vendor reviews.
If you have something positive or something negitive to say about a seller please say it here.
Also please rate your vendor XX out of 10, I might add a field to the vendor wiki.
Vendors and prices here >http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_Vendors

I've always used Expansys / MobilePlanet. I'm USA so MobilePlanet.
There is some atrocious whining in their forums from - for want of a better term - EXTRAnoobs.
But in my dealings they are professional, rock solid and I've never had any problems.

Onthegosolutions
I have used Maobile Planet in the past and had no specific problems.
For some years not I have been using OntheGoSolutions and I have been pleased because I always know who I am speaking with. Seems to have very little turnover and they are small enough that I can communicate with one person. They are definitley not the cheapest but have at least twice in the past lowered a price for me when I pointed out an advertised lower price elsewhere.

I bought my Raphael online from Expansys Canada... All I can say is the transaction was very easy, and shipping was SUPER FAST!!!
Ordered it Friday afternoon (approx 3pm), after a small billing problem (I gave them a different phone number from the one on my Credit Card account), confirmed the order on Monday morning at 10am (they aren't opened on weekends), I had the device in my hands Tuesday just before noon...
All in all, besides the phone # problem, I'm very happy with the transaction. It was easy, smooth and fast...

Inkino UK
To all in London and southeast
Eugene at Inkino (I never knew I needed one), 48 Tottenham Court Road www.inkino.co.uk is a mine of information on all things HTC. They are one of the few, if only, HTC Ultimate Partners and it shows.
I have bought my Trinity and now Touch Pro from there.
Yes I could probably get a few pounds off here or there but the service and honest opinions I have had from Eugene and his collegues at the sister branch 9 Great Russell Street mean that I will simply not buy from elsewhere. If I have a problem I know I can call up or drop in and I will speak to someone who knows his products inside out and is a straightforward trader.
Pleasure to do business with.

I ordered mine from Expansys UK. I live in Cyprus and Expansys is propably the best choice. Although I should have used Expansys Cyprus, the UK site was 40 Euro cheaper so I went with them. The service is excellent! Prices are among the best in the market. (630 EURO inc. DHL shipping fees).
They support Paypal, which is a big plus in safety matters, and by using DHL you get your phone in record time.
All in all, i am a happy customer=p

I'm in the US and I bought mine from Clove. A tad more expensive, but I was having problems with Google Checkout (which Handtec uses for overseas orders). Clove was a little slow to receiving my order, but once they did they shipped it out within hours. DHL got it to me in 2 days, all the way from UK to California, and by 10am no less.
One thing about Clove (that I appreciated) is that they require you to confirm the order by calling your CC company and requesting the 6-digit charge authorization number for the charge. Maybe it's an extra hassle, but it's nice to know they're serious about your security.
I would order from Clove again, but of course now I have no money.

I'm in the US and purchased from Smart Mobile Gadgets. All was as they said, including Saturday delivery.

I ordered my TP from On the Go Solutions in July. They said they would call and make sure I still wanted it before they would ship. They also shipped the day the said they would, a month in advance. I am very satisfied with the way they do business.

This is a statement of one set of circumstances and does NOT impute or call into question the credibility or otherwise of this particular organization. There may be an explanation - but so far - my client has not received one.
A client of mine bought direct in a Buy It Now eBay auction from a company with a high level of positive feedback with thousands of positive transactions on eBay. Their public site is - Popular Electronics http://www.popularelect.com.
Approx 24 hours after buying eBay declared the auction NULL AND VOID and advised my client that they do not have to pay. eBay stated:
"As eBay removed the item, you are no longer obliged to send payment for it. Please don't send money or respond to any emails from the seller.
If you've sent payment but haven't received the item, please wait a reasonable period of time for delivery. If you don't receive the item, please contact us again by clicking "Contact Us" on any eBay Help page and selecting the following contact options:
Buying and Finding>Fraud and Payment Concerns for Buyers>Item Not Received or Item Not as Described (you paid)"
My client has called and emailed the company direct and not received any replies.
I've carefully reviewed the eBay email and header codes and believe the email is genuine and not a phish. All the auctions that for TouchPRo's that WERE on ebay from this company have disappeared at 9/3/2008 14:00 EDT.
I leave you to draw your own conclusions.

BEWARE OF THE TIGADUACELLULAR!!!
http://forum.xda-developers.com/showthread.php?p=2617797#post2617797

Has anyone actually baught anything from tigerCellular out there? If so let us know are they real or fake? thanks... im betting the latter but you never know

2call.nl 5/10
Got my TP from 2call.nl
Price without contract (as I use company sim) was good and delivery was very fast.
However, as my TP came with the know problems (GPS instable and hot, black paint falls off,...), I asked 2call within two weeks after pruchase to take my device back and replace it by a new one.
They refused.
As price and delivery is not the only thing I expect from a retailer of a some hundred euro device, I personally will not buy at 2call.nl again.

My Zpad Story (work in progress)

I thought I'd post my story so far in acquiring my zpad and update it as I go along.
And see if anyone else is interested in it.
January 2011
I wanted a tablet pc as soon as I saw my friend's Ipad, but thought that they would be too expensive, so I just put it out of my mind. Then while looking for a netbook for my wife, a friend of mine said he could get pc's at great prices from china. We agreed to get her a netbook through him and he told me he could also organise other cool tech like tablets, etc.
(We get ripped off really badly here in south africa, everyone is greedy here and they put up huge mark ups on tech. e.g. galaxy tab is R8000 here which is $1117 at the current exchange rate. Instead of the $650 that it currently is on amazon.com. Which is ridiculous!!!)
He is starting up an importing business from China to South Africa(where I live), I would be his first customer.
He showed me a few tablets, which either were underpowered or had a 3 hour max battery life or both. Eventually he showed me the Malata tablets, the windows one and the one that they later called the Zpad. The windows one sucked so I was interested in the Zpad. Specs looked good and the more I looked into it online the more I was keen. But it was still a lot of money.
I found out mid January that I had gotten funding for university this year, so I decided to get the Zpad. The order hadn't gone through yet for the netbook so I added the tablet (and other tech that we've wanted for a while, eg. 1GB external HDD & logitech G9x mouse, malata dock..) and paid and waited.
1st Feb 2011
Package finally arrived. When he saw the box my friend phoned me straight away in alarm. The box was tiny, way to small to house a netbook and a tablet and all the other stuff.
When he opened it, there were a few 1GB and 2GB USB drives in the box.
SHOCK AND HORROR!!!
He phoned around frantically trying to find out if he had been ripped off by his chinese supplier or not, as he had never bought from the guy before.
Eventually the guy replied, it was 20:00h in china, he says that the guy who dropped the packages off must have switched them around by mistake. He said he couldn't get hold of DHL to find out if the other guy had got the package already, or even to find out who the other guy was, as it was late there.
So now after waiting 3 weeks or so for my tablet I sit and wait, to find out where my tablet and my wife's netbook and everything else is. Are they with the would be flash drives owner? Will he give them back? Will the Chinese guy still send us new ones if the other guy doesn't give them back to him? Very stressed out.
Update:
2nd February 2011
Heard back from the supplier in China and from what I could understand (His English is a little broken, but can't blame the guy, I can't speak a worn of Mandarin) he says that they have had this problem in the past and how it works is they use a 3rd pary company to take their packages to DHL and then DHL send it, so the 3rd party guys must have made the mistake. This happened before and they stopped using that company as a result, but now it has happened again.
He says it shouldn't be to difficult to get hold of the stuff and get it sent to us, but it will take a while.
I really hope so. I'm still worried that some guy is playing on my Zpad or have taken the factory screen cover off (which I was planning to keep on, if it came with one), or even worse has sold it...
So no concrete progress, but things are looking up.
Update:
3rd February 2011
It's Chinese newyear now. So I wasn't expecting much progress today, and didn't get any. But the Chinese supplier told us he hasn't gotten the status of the parcel yet, but we should hold on to the wrong parcel we received and he will chase them up and try to get them exchanged.
Update:
4th February 2011
The supplier said that DHL are contacting the person who received our parcel and he will let us know the outcome.
Update:
18th March 2011
So, we still haven't heard from DHL, and our chinese contact hasn't contacted us since my last post. He is also no longer on the trading sites like alibaba, etc. So we think we have been swindled.
My friend here is going over to china in a few months, so he will probably see if he can find this guys, using private investigators and press charges against him (and maybe a fist or two).
My friend did take responsibility though, saying that it was his fault and he should have tested out his contact first.
He has found a more reliable contact and is waiting for a sale to go through, and then will try order it again, out of his pocket.
But I don't know if I still want the Zpad, with shipping, 3G and GPS, the tablet cost about R6500 here, which converted is about $900. Which is really expensive, but the cheapest I can get it at. I can get the Gtablet for R4313 ($600), buying through a local online business who buy from amazon.
But I don't know, there are many new tablets coming out now, so there is no longer the benefit of getting the only tegra 2 tablet, and getting use out of it before the big boys arrive. So I think I might as well look around, now that the Zpad is no longer on it's way.
I'm thinking about getting the Xoom WIFI instead when it comes out. My dad is going to Italy soon, and hopefully it will have released in Europe by then, so he can pick one up for me at a comparable price to the US $600. When it finally gets here it will be ridiculously expensive, I estimate the same price that I paid for the Zpad,($900). So if the Xoom is anything less than 650 Euros, Then I have saved money, buying a better tablet.
Then when my friend has managed to make some money back, he can refund me, rather than ordering me another one, and I will have money left over for accessories.
So, right now it is just a wait to see when the Xoom Wifi comes out in Europe, how much it will be, and if it releases before my dad gets there; sometime in May.
Yep, more waiting, but I'm happy to wait again, I feel I am getting a better deal now, and I feel more in control.
Update March 20th:
I have placed my order to get the Xoom Wifi with a local company, they will get it from the US as soon as it releases, so it will ship on the 28th/29th and I should get it in at most a week from then.
Update April 3rd:
My Xoom came yesterday, and WOW!!! It is amazing, it is an awesome resolution screen, great viewing angles, incredibly responsive, amazing battery life, has honeycomb.
The Zpad not coming was a blessing in disguise. I will still try get my money back for the Zpad from my friend to cover the cost of the Xoom, though.
Really , Really glad that I didn't get a Zpad in hindsight. I know that's a bit cheeky to say in the Gtab forum, but after waiting this long, I would want it to be perfect, and well neither tablet is perfect, but the Xoom is a lot closer.
So, this will be one of my last posts on the Gtab forum, I'll be living in the Xoom on from now.
Thanks so much for reading my story everyone.
I will update if this thread is still around and I get my money back from my friend, but otherwise that's it.
Cheers

wow, that really sucks.
I hope all works out and the Chinese supplier fixes his mistake and sends you your order.

Thats really bad. I think it's at the same level as my story at ebay... Sad.
Seems getting a zPad is just not as easy as we thought.

Ya, it is sad. But I'm optimistic. It might be a DHL mistake too, in which case they will have to fork out of it doesn't sort its self out.

Good luck getting it sorted out. I had ordered a low end DSLR Camera for my daughter for Christmas. It made it to within 15 miles of my house and then vanished at the FEDEX facility. By that point, everywhere was sold out of low end DSLR Camera, the original seller, Wal-Mart, was of no help other than sorry and refund my payment and I was left scrambling and finally had to fork over much more $$$ in order to not disappoint on Christmas morning.
The fact that you ended up with a package gives me hope. Perhaps it was just an address switch-a-roo and the other party will confess especially if he/she is contacted. The tough part is the start of the Chinese New Years which will bugger up all shipping from there for a month. Best of luck. The waiting is the hardest part.

anjenaire said:
Good luck getting it sorted out. I had ordered a low end DSLR Camera for my daughter for Christmas. It made it to within 15 miles of my house and then vanished at the FEDEX facility. By that point, everywhere was sold out of low end DSLR Camera, the original seller, Wal-Mart, was of no help other than sorry and refund my payment and I was left scrambling and finally had to fork over much more $$$ in order to not disappoint on Christmas morning.
The fact that you ended up with a package gives me hope. Perhaps it was just an address switch-a-roo and the other party will confess especially if he/she is contacted. The tough part is the start of the Chinese New Years which will bugger up all shipping from there for a month. Best of luck. The waiting is the hardest part.
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It's common for a lot of packages to go "missing" around Christmas time from UPS/FedEx and other carriers. I have had a few friends who have worked for FedEx and the stories they would tell convinced me to never order anything around Christmas time for delivery. At least you were able to get your money back

That's what I am hoping too. To track down whoever was supposed to get the one we got and ask them what they got instead, because they have to sign for it, so there will be a record of them receiving something... So we just have to find out if it was our stuff or not. Either way I'm sure they will be forced to return it...
We'll see what tomorrow brings.
Thanks for the moral support.

Did the Chinese supplier give your friend a tracking number? Does it match the DHL package you received? If it doesn't, then DHL is the one who messed up.
I hope everything turns out ok for you. I hate to hear stories like these. But I'm also an optimistic guy and I also give people the benefit of the doubt.

xmr405o said:
Did the Chinese supplier give your friend a tracking number? Does it match the DHL package you received?
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Ya he did give us the tracking number and we tracked it all the way from hongkong to my friends doorstep. The mix up may have been when the agents fetched the package from him.

Have updated the original post with the latest news.

Have updated the original post with the latest news.

Updated again:
18 March 2011

If you are paying with Paypal or Credit card, get it refunded by them ...

y2k-inc said:
If you are paying with Paypal or Credit card, get it refunded by them ...
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We transfered to him in china.
And we can't get hold of him to ask for refund.

From all accounts the Xoom is a better tablet.
I have a ZPad and am extremly happy with it and the community work on it (pershot et al).
If I was I am buying to day it would be a Xoom and in a months time perhaps an asus based perhaps 6moths after that what ever Malata has or who every has the fastest at the time.
One thing that seems to stand out about the ZPad is that as Malata seem to manufactuer for others and the ZPad is almost their andriod reference platform*, there is an openess that one may not get from Motorola.
*from Dmesg "Machine:NVIDA Harmony Development System"
Very few HW things in the IT industry stay the best for long, even more so with emerging product lines just look at how netbooks evolved from low end devices to dual core atoms and 6hrsplus batt life in less than 6 months.

That is how I feel too.
The xoom is currently the best, and that's what I'm paying for. It isn't as open as Zpad, but it works without as much tweaking (micro SD and Host USB aside). And to be honest, that's what I really want, something stable that Just works.
I have placed my order to get the Xoom Wifi with a local company, they will get it from the US as soon as it releases, so it will ship on the 28th/29th and I should get it in at most a week from then.
Very Excited!!!
Will keep you posted. Hopefully this is where the Drama will end.

I have update the OP(original post) with the conclusion to my story.
I'm still a few hundred dollars worth out of pocket but over the moon about the outcome regardless.
Cheers

[INFO] Preordered at Expansys

Hi guys
I have placed a preorder at expansys. Based on your experiences buying from them, how is their service?
They say that they will not charge my credit card or ship the product when they have stock before they confirm with me. I hope they stick to this as if stock is very late to arrive then i might want to cancel the order

I bought my S730 from them when it released. Overall it was a good experience. I did not get charged until the phone was ready to ship and then it arrived quickly.
My only frustration was the lack of detailed information about when stock would arrive etc. I know they do not know too much from their distributors but still, any news would have been better than no news.
That might have changed as that was the last phone I bought from them. I missed the first wave of shipments and got on the wait list for round two which is when mine came through.

I pre-ordered my Diamond 2 fromm them when it came out and as "10332007" said above, they didn't have information about stocks. At the time I had paid by wire transfer, and when the stock status became "Available" I still didn't get any shipped notification until the phone would go "Out of stock" again and when I called they said they had a lot orders and that they were serving the earlier orders first, this was repeated 3 times then I called them and cancelled my order. They then transferred back my payment with no problem what so ever.
On another note, a freind of mine ordered his Desire HD a few months ago, and they shipped it fast. Though it was already available & not on pre-order.

thanks but..
Thanks guys for the feedback
but since the price was not yet available on their website when i pre-ordered, will they inform me of the final price when they get stock before they charge my card and ship
I might not like their price when they advertise it and might chose to go with another seller

Discontinued??????

Ok so the navy exchange is being retarded. Still thinks i have the transfprmer on order but i just got a email saying its discontinued any one else here of see that. Ill post the link when i get to work im driving to it now.
Dear Exchange Patron,
This email is in regards to your order for (X672H - TRNSFRMR TABLT DK BRN EEEPAD)
that you recently placed with us. Our supplier has informed us that the item has been discontinued. A full refund will be processed for this item. Please allow 3-5 business days for credit posting. We sincerely apologize for any inconvenience this may have caused.
If you have any questions or need further assistance, please contact customer service by phone at 1-800-527-2345 or via chat at www.shopmyexchange.com . Email replies must include your order number and contact information in order to receive a prompt response.
Respectfully,
Sheila Easter
Sr. Customer Service Tech
Marketing-Exchange Catalog /Online Store
Army & Air Force Exchange Service
Phone: 1-800-527-2345 Fax 1-214-465-2197
[email protected]
Visit our online store! www.shopmyexchange.com
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Maybe because the TF101G is coming out. (3g model) (it's on their support site now)
or... tf102? Transformer 2 but most likely just a buggy system message.. But I doubt transformer 2 lol, icecream hasn't even been released on the "Nexus Prime".

hmmm i edited my OP to show what i got. i orded the 32GB 2 weeks before it came out.

the way etailers are undercutting the price, I would imagine the TF101 is past the curve in its lifecycle.

I doubt it's discontinued, the transformer sells very well. So I don't see why asus stops selling it. My guess is Exchange can't provide you with the device for some reasons, but said it's discontinued.

Newegg has it (or did two days ago) bundled with the dock for $50 off the full price. unless you're getting a better price through the exchange, just order it from the Egg.

Better not be
I just got me and my girl transformers for our birthdays and she got us the docks, and unless the 3g version is free its not for me I have enough wireless dollars going out.

Might just mean that they have discontinued carrying it especially in light of all the maneuvering (Multiple orders/ cancellations) that went on after initial release

It wouldnt make sense to discontinue such a popular product

This just worries me more about buying this, now :/. I was very interested in purchasing the Transformer but if something better is going to come out really soon then I won't bother.
It's so frustrating that I've come in at the time the current TF101 is becoming out of date. That's my own fault for not being current enough, I guess. Should the people who've wondered about buying (such as myself) hold off for a little while longer, perhaps?

There's always something better coming soon. And a Transformer is a good buy.

This doesn't mean anything, because their supplier is not necessarily Asus. Most probably some other 3rd party wholesaler and they must have discontinued selling it. That doesn't man the product is discontinued.

Just keep in mind that even if a product sells extremely well, if it's a low margin product like a tablet where a seller is only making a little profit to begin with, it doesn't take a lot of returns/swaps before it becomes an item a seller doesn't want to sell. How many posts have you seen here where people had returned a transformer 2, 3 or even 4 times to get a perfect unit? Although low margins/price don't mean that a consumer shouldn't expect a good unit, as someone who works for a consumer electronics retailer I can assure you that if any product bcomes a liability in terms of cost we stop selling it. Obviously although we pride ourselves on customer service we are ultimately in the business to make a profit, so regardless of how popular a unit is it has to pay its own way. This is especially true for a company selling on the internet, since the Walmart idea of having loss leaders doesn't work - people go to your site and buy what they need, they don't often add other higher margin items.

lathanub said:
This just worries me more about buying this, now :/. I was very interested in purchasing the Transformer but if something better is going to come out really soon then I won't bother.
It's so frustrating that I've come in at the time the current TF101 is becoming out of date. That's my own fault for not being current enough, I guess. Should the people who've wondered about buying (such as myself) hold off for a little while longer, perhaps?
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There will always be something better. The Quad Core tablets are suppose to be arriving this fall I thought, so if you hold out until then that could be good. I got my Tablet back in June and am very happy with it.
Hell I am never satisfied though. I got a new Laptop (Sager) in May, Tablet (Transformer) in June, and now I want to build a new Desktop (custom build). If I do the desktop my wife is going to kill me!

Anyone get theirs yet?

Just wondering if anyone received their device yet. I've been eagerly awaiting some hands-on impressions of the phone to see if it's a worthy successor to my year old Key2. The spec sheet says "hell yes!" but I just want to be sure there's no hidden dealbreaker like sketchy build quality or poor keyboard experience that would ruin an otherwise attractive package before taking the $700 plunge.

zer0dotexe said:
Just wondering if anyone received their device yet. I've been eagerly awaiting some hands-on impressions of the phone to see if it's a worthy successor to my year old Key2. The spec sheet says "hell yes!" but I just want to be sure there's no hidden dealbreaker like sketchy build quality or poor keyboard experience that would ruin an otherwise attractive package before taking the $700 plunge.
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At this point, nobody has received a full production model yet. The current statement is that the distribution centers will send out the first phones on or before October 29th 2019. There are three groups, the motomod backers, the pre-orders, and the regular orders. I'm the 150th of the pre-orders and really hope to be in that 10/29/19 shipment group!

https://tinyurl.com/y295cuml

Just got this in the mail, seems its another week...
https://mail.webfx.co/t/i-l-pkiuyc-jrhuyuktir-y/

b_x said:
At this point, nobody has received a full production model yet. The current statement is that the distribution centers will send out the first phones on or before October 29th 2019. There are three groups, the motomod backers, the pre-orders, and the regular orders. I'm the 150th of the pre-orders and really hope to be in that 10/29/19 shipment group!
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It seems that at least 6 people have received emails saying theirs has been shipped. No indication of anyone receiving it yet, other than the people who got prototypes.

On the official F(x)Tec forums people have been posting tracking numbers and such. Looking like Nov 19th is the date!

UPS said, I get my Pro1 next Tuesday!

a Japanese guy had already received the phone:
https://twitter.com/JH174941/status/1196247918908297216

I'm waiting for this device. Just want to watch some reviews on it by someone who has purchased it. The entire two months of November and December 2019. Nothing! Nothing! At all. I am so frustrated with this company and their transparency.

Clove Technologies
I ordered and received a clack of my very own from Clove Technologies in the UK. I've not started transferring over to that as I'm trying to decide whether to use stock OS or flash LineageOS, but it is online and I'm doing some light mobile web browsing etc. to kick the tires.
Definitely glad I held on and didn't cop out for a ROG Phone II or ZenFone 6 (or was it because both of those were out of stock when I was weak?), the shifted QWERTY keyboard was the right decision IMO as the keyboard is broad for me, and I'm a 6'1" half-German-half-Norwegian somewhere back before the US of A.
Chatting with friends via XMPP hasn't felt this good since the Symbian days. Finally! A device that has some consistency to its input, and a lot of character to boot. Clack is quite enthusiastic in personality, which (aside from their abysmal communication) likely reflects the passion Fxtec put into this device in order to get a smartphone with current guts and a physical keyboard going.

maplesteel said:
I ordered and received a clack of my very own from Clove Technologies in the UK. I've not started transferring over to that as I'm trying to decide whether to use stock OS or flash LineageOS, but it is online and I'm doing some light mobile web browsing etc. to kick the tires.
Definitely glad I held on and didn't cop out for a ROG Phone II or ZenFone 6 (or was it because both of those were out of stock when I was weak?), the shifted QWERTY keyboard was the right decision IMO as the keyboard is broad for me, and I'm a 6'1" half-German-half-Norwegian somewhere back before the US of A.
Chatting with friends via XMPP hasn't felt this good since the Symbian days. Finally! A device that has some consistency to its input, and a lot of character to boot. Clack is quite enthusiastic in personality, which (aside from their abysmal communication) likely reflects the passion Fxtec put into this device in order to get a smartphone with current guts and a physical keyboard going.
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Thank you kind person!
Since my last post I've been learning all I can about the Jolla company and their operating system. More so I plan on getting the Xperia XA2 simply because it's available and can run sailfish os. If I follow the procedures and find the correct zip files online. At least I know the phone will fit the new direction I want to go in even if it does not have a pkb that I'm looking to replace from my keyOne Blk edition
Keep the information coming and thanks for the/any update.
Abysmal = good word usage! ??

Got my stock assigned email today
Finally
"Hello!
Good news! This message is to inform you that we have now assigned the stock for your Pro1 order.
The product is currently in our fulfilment warehouse awaiting to be packaged up and shipped to you in the coming days. Our warehouse is processing the queue as quickly as possible before their shutdown for the Chinese New Year holidays.
We will be back in touch with your tracking details shortly.
Thanks for your support and continuous patience.
Kind regards,
F(x)tec Logistics"
Fingers crossed...

Received mine yesterday. While there are a few bugs, I must say that it was well worth the wait.

Just got mine - a bunch of people are receiving theirs now that the promised "big shipment" finally went out...

So glad I got mine before china shut... So much better than my old D4

Received mine earlier this week. Ordered and paid back in August/September.

Got mine today. Ordered back in October. Trying out stock and lineage now. Not sure If I can get used to the weird keyboard layout (qwerty). Constantly trying to hit a key left of the actual one because the whole keyboard is shifted one key to the right. Also the round edges on the screen are really bad. I don't like it in the first place but with this one I get a lot of accidental touches.
Let's see how I feel about it in 2 weeks.

FxTec Pro 1
Hi XenGI,
I was wondering to buy the FxTec Pro 1. When did you orden your phone from them? How long time did it take, before you had your phone? I have today, the BlackBerry Key2, happy with that phone, but want to try something new. Are you happy with your phone?
Just 1 or 2 week go, BlackBerry announced that the will come with a new phone in the start of 2021.

I got mine October 13th 2020. And, I still cannot root the device. Desktop and laptop don't recognize the device. Yes I have Debugging on, Yes I have unlock OEM in developer mode. I have got to the fx tec and windows 10 website looking for drivers but have found none. so I guess I will continue to wait.

Received one a few months back
I ordered a Pro1 in May, and received a unit in August. I heard there were production issues, and naturally COVID-19 made things exponentially difficult (supply chain issues everywhere, carriers trying to ship things safely, etc.).
With all that said, I'm happy I didn't have the same experience as folks who ordered back in 2019 and are still waiting (??). Hopefully anyone who ordered a Pro1 last year actually have a Pro1 by now...