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I've been using Activesync 4.1 (on WinXP Pro) with WM5 (1.60c) with no problems for the past month on my imate (Himalaya). I was able to sync via USB, BT, and IR. Suddenly, syncing through USB (Cradle) no longer works! I can sync fine via BT and IR, but when I try to sync via USB, here is what happens:
* Placed imate on cradle
* PC network detects this and provides IP address for USB. At this time, I can ping the imate. Activesync (AS) detects the imate and and the AS icon in the PC's toolbar turns green and starts to rotate
* AS says "connecting"
* imate neither says or shows anything (i.e. NO moving or rotating arrows on top bar near signal strength icon, as would be expected during sync).
* Activesync on imate also shows that it is NOT connected and shows info about last sync date and time
* when I press the "Sync" button on AS in imate, it shows "connecting" for a split second, then goes away, but that does not help.
* Every now and then, a popup window says "Unable to Obtain a servier assigned IP address....", even though I made sure that the Remot-NDIS Host network adapter uses "Server assigned IP" addresses (and it shows 169.254.2.1) and pings fine. Actually, this message popped up all the time when syncing through USB when it was working with no problems.
*It stays in this state indefinitely, or until I remove imate from cradle
Here is what I did to troubleshoot (Believe me, AS 4.1 has been a headache that caused me many long hours, days and weeks to solve. I had that dreaded 85010014 error that took weeks to resolve, so I was prepared to do all kinds of things to troublshoot this, but to no avail. I searched many forums, including this one, and googled to no end before writing this post):
* Although it was working with my e-trust firewall before (had it set up to OK all activesync programs), I turned it off just in case.
* Although it was working with my e-trust Antivirus before, I turned off realtime montoring just in case.
* On the imate, I made sure that the Remot-NDIS Host network adapter uses "Server assigned IP" addresses (and it shows 169.254.2.1)
* I pinged imate, and it responds fine
* I checked on my PC under "Network Connections" and it shows a Local Area Network for the Windows Mobile-based device
* I checked my PC hardware and found Windows Mobile-based device and is working properly
* I made sure that both AS on the PC and imate have the USB syncing option checked
* I exited XCPUscaler and unchecked PPC Profiles Pro from Today screen
* Doubting that this had to do with application of Darren Humphries' Activesync tweek, I reverted it back to default (see below).
* I unistalled the "Windows Mobile-based device" under Network Adapters, restarted PC, then re-attached imate.
* I unistalled the "Windows Mobile-based device" under Network Adapters, restarted PC, uninstalled Activesync 4.1 on PC, restarted PC, removed AS folder in program files, looked for rapi.dll (did not find it), deleted activesync related entries in registry, restarted PC, removed partnership from imate, soft-reset imate, reinstalled AS4.1, then attached imate to cradle.
* Basically, I did everything that was suggested so far, short of reinstalling WinXP on my PC or hard resetting the imate
Believing that AS should not suddenly stop working on its own (not sure if this is a valid belief!), I retraced my steps to see what changed since the last USB sync. Here are the changes (note: there were no WinXP updates made during that period):
On imate:
* Installed XCPUscaler
* installed PPC Profiles Pro (Brett Darnell's)
* Installed Toe's ScreenRotate Fix
* Installed MS Voice Command
* Applied Darren Humphries' performance tweek as follows: "In order to stop Activesync from periodically starting on it's own. To do so open Activesync on your WM5 device and tap on Menu>Add Server Source. Add any info to create a fake server sync. After that is complete go to Menu>Schedule and change the two dropdowns to "Manual" and tap "ok" at the top right. You can now go to Menu>Options and delete the Exchange Server setting you just added. Now Activesync will not start when you cradle your device."
Could it be a hardware issue, i.e. USB connection on the imate connector not working (if so, then why would I be able to ping the imate with no problems through USB?). Please let me know if I am missing something.
Thanks!
KJ
Just to help isolate the problem, I installed AS 4.1 to another WinXP machine and attached the USB cradle connector to it. Same problem. Hence, it does not seem to be a PC issue.
So far, it seems to be isolated to either the imate or the cradle (and cable). Note that the PC recognizes the USB connection and does the networking thing just fine, hence the cradle should be OK (is there a way to check the USB connection on the cradle to make sure it is OK?). Pinging also works both ways and I see the 169.254.2.1 address on teh imate. So, the problem does not seem to be the connection. Rather, it seems to be with Activesync on the imate realizing that the imate is cradeled.
Recall that one of the changes to the imate I made right before this problem was the AS hack of a fake Exchange server so that the schedule is changed to "Manually", as described in my first post. I reverted back to original "every 5 minutes" but the problem persists. Are there registry keys that I can compare to make sure registry is correct? Note that I can sync fine with BT and IR and both of these have entries in AS Menu that say "connect via IR..", etc. in order to connect manually, but no "connect via USB" manual option.
KJ
I had a problem very similar to this.. it only appeared with 'guest' and no partnership..
Turned out my calendar/contacts file was corrupt.
activesync issue
my exec sync the first time allright did instale some software after that next day ,i've got this message alltime :twisted: To synchronize this device,you must install ActiveSync 4.0 or higher.....
i did unstale the active sync instal it again same pb .plz help anybody
i keep reading the forum nearley every day but seems only me got pb now with activesync???
i hope it's the roght place to put down this issue otherwise plz direct me
many thnx
activesync issue
sry i was bit quick in the posting
well i've got win xp sp2
i've done the same things as kj
ihad aswell that error 85010014,;and the server assigned IP adress issue
and after unistallig many reboot anr reinstallig active sync .........
it's basiclly frustrating .
I 'm give up slowly on it
any help will be very welcome or direct me in the right posting
Activesync 4.1 USB Issue (more info but still _not_ solved.)
Thanks for the suggestions and comments. I refrained from responding before I performed a thorough (re)investigation. I have the following updates: I just received a boxwave minisync retractable USB cable for my imate/XDAII/Himalaya to test out the theory whether the cause of the problem was a cradle problem (i.e. applied process of elimination on hardware). Unfortunately, the problem still persists. I can now safely eliminate the possibility that it was the cradle from my previous investigations. Therefore, I decided (having done all the investigation above) that it must be either of the following culprits:
A. Himalaya hardware
B. Himalaya software
I tackled the hardware issue (A) first: I checked the functioning of the USB hardware: My logic dictates that if I can connect the Himalaya to a PC using USB and conduct functions through that connection, then the USB hardware should be OK (except for perhaps any hardware switches or pin grounding the flat connector on the other end of the USB cable makes that activate the Himalaya onboard activesync program, as discussed below). So, I performed the following tests (some are repeats of what I already tried and wrote, just for good measure):
1. Connected Himalaya to my laptop (call that “PC1”, since recall that I tested on two separate PCs) via USB cable. It detects it fine and goes through the hardware detection and driver install process, creates a network adapter and connection and provides an IP address for the USB connection (169.254.0.1 for Himalaya and 169.254.0.2 for PC1). At this time, I can ping the Himalaya. ActiveSync (AS) on PC1 detects the Himalaya and the AS icon on the PC's toolbar turns green and starts to rotate, as before, but no reaction from Himalaya.
2. Every now and then, a popup window says "Unable to Obtain a servier assigned IP address....", even though I made sure that the Remot-NDIS Host network adapter uses "Server assigned IP" addresses (and it shows 169.254.2.1) and pings fine. Actually, this message popped up all the time when syncing through USB back when it was working with no problems, so not sure if this is an issue (it wasn’t before).
3. On the Himalaya, I made sure that the Remot-NDIS Host network adapter uses "Server assigned IP" addresses (and it shows 169.254.2.1). I pinged the Himalaya from PC1 and PC1 from Himalaya, and the responses are fine both ways. This tells me that USB connection hardware must be working, otherwise, I would not have been able to pass ping packets back and forth.
4. I went one step further (just to be sure) and downloaded and installed Softik’s Card Export II v2.10 (yes, this version supports WM5, a nice piece of software). In “Card Export mode”, I connected Himalaya to PC1,which detected it as a USB Mass Storage Device, as it should. It installed the drivers and it worked just fine! I wanted to make sure that I am getting USB speeds, so I benchmarked the connection and got over 3Mb/s transfers from PC to SD card, steady. This tells me that at least USB, as a connection, is OK.
5. So, only thing left is to eliminate any possibility of a hardware issue, I looked into the Himalays flat connector pinout diagram. To simplify, the following are the pins relating to USB (excluding any grounds):
13 USB_VDD
14 (or 15) UDC+
15 (0r 14) UDC-
For those who are not familiar with the Himalaya flat connector, “UDC+” and “UDC-“ are USB data pins. “USB_VDD” is the USB power pin. USB_VDD when powered wakes up Himalaya and activates onboard activesync. I thought perhaps if this pin were defective, Activesync on the Himalaya would not activate. I assume that this pin is where the Himilaya gets its battery charge current when connected via USB, as pins 20-22 are “V_ADP”, which are used for charging only when connecting to a wall or car charger (please let me know if this is an invalid assumption). Hence, I wanted to check to see if the battery indeed charges through USB. I saw that when Himalaya was connected via USB, the battery charged just fine (light goes solid amber, battery monitor says “Charging”) and it charges the battery fully as expected.
With the foregoing, I can conclude that the problem is very unlikely hardware related (as in A, above). Since I already eliminated a PC problem (I checked on another PC with different hardware/software, as described in my first post), the only thing left to investigate is a software problem on the Himalaya itself. This is where I look for the developers in the forum to provide expertise: My analysis tells that when the Himalaya is connected via USB and the PC Activesync shows “Connecting”, while the Himalaya shows nothing, that the Himalaya is behaving as if it were not connected to USB, or is ignoring the USB connection, i.e. in Himalaya Activesync, under “Menu””Connections …”, as if the box next to “Sychronize all PCs using this connection:” is not ticked or the drop down list is not set to “USB”. I checked and unchecked this box and chose other connections (such as various serial speeds), just to see if this would change some persistent setting and set it back, with soft resets in between, but to no avail. Is there a registry setting that I can check to see if this setting is doing the correct thing? If so, where is it? It is here where my investigation trail runs thin and is where I am looking for insight in the matter. Appreciate your input….
Active Sync 4.1 on WM5
I had the same problem after upgrading to WM5 on BA (Xda iis)
But I finally found the resolution for this problem
If you can not sync with your USB try this:
go to the properties of the My Network Places
Plug in you device and you will see a new network connection
On the properties page on the new connection you will see that the internet protocol (TCP/IP) is not checked
Select the TCP/IP checkbox an then apply changes
The USB will start connecting to the device.
@kj
i have the same problem as yours sinds yesterday.
i think i happend just right after i've cleart the duplicate enteries from the events database. (check notification/scarybear)
do you use some sort of databse cleaner software?
for the record i've tryed with htc wizard (wm5) and htc himalaya with wm2003. when i sync with the himalaya then is everyhing fine. the wizard have the same problem as yours.
Re: Activesync 4.1 USB Issue
Thx all for the replies.
@ISR: Verified that TCP/IP was already checked. Note that if that was not checked, I would not have been able to ping the device. I really doubt this is a PC issue, although I realize that most people had problems with their PCs and Activesync (I checked this with 2 separate PCs with completely different configs, one with no virus checker or firewall). The problem is most likely the software on the Himalaya. When you say yours had the same problem as mine, do you mean that you were able to ping pckets through USB both ways, sync through BT, but when syncing through USB, only Activesync on the PC shows "Connecting" with nothing going on on teh Himalaya (most people have the opposite problem due to firewall and other TCP/IP issues)?
@Badboy18: No, I don't use a database cleaning software, unless one of the softwares installed on the imate already does so in the background. Same question to you as with ISR: When you say yours had the same problem as mine, do you mean that you were able to ping packets through USB both ways, sync through BT, but when syncing through USB, only Activesync on the PC shows "Connecting" with nothing going on on the Himalaya (most people have the opposite problem due to firewall and other TCP/IP issues)?
hi all,
just to add to the defferentes experience well, I've got as well a xdalli and i did use it with activesync 3.8;so when i bought the exec I installed the as 4.0,after that I did remove all the activesync with ther regestry key and defferent folders on the pc;fraiche install again ,well all the step donne by kj
and now I got thise message came as <to synchronise this device,you must install activesync 4.0 or higher on your desktop computer> ?????
and on the pc i've got AS 4.1.0(build 4841)!!
some times when I restart the pc and do a soft reset on the exec ;it does connect as guest????..sometimes :x :x
and the xdalli still can do a parternership with the pc even it's AS4.1,were in the forum it's normaly has to be with AS 3.8???
I believe very much the probleme is in the activesync software put on the xda exec (sry i'm not very technical to try defferentes things;it's just suggestion) thx for u everybody to try to get this exec to sync just dont give up
How to ActiveSync after deleting repllog.exe
try this link of any help
http://www.ppcsg.com/lofiversion/index.php/t53614.html
kj said:
I've been using Activesync 4.1 (on WinXP Pro) with WM5 (1.60c) with no problems for the past month on my imate (Himalaya). I was able to sync via USB, BT, and IR. Suddenly, syncing through USB (Cradle) no longer works! I can sync fine via BT and IR, but when I try to sync via USB, here is what happens:
* Every now and then, a popup window says "Unable to Obtain a servier assigned IP address....", even though I made sure that the Remot-NDIS Host network adapter uses "Server assigned IP" addresses (and it shows 169.254.2.1) and pings fine. Actually, this message popped up all the time when syncing through USB when it was working with no problems.
I had this problem. Try config manually this:
In Settings/Connections/Network Cards :
Select Remote- NDIS Host ----> Use specific IP addrees
IP address = 169.254.2.1
Subnet mask = 255.255.0.0
Default Gateway: 169.254.2.2 or 169.254.2.1
I have this config and it is working now.
In your PPC Select In : My Network card connects to : "The Internet" and the same should be selected in your PC ActiveSync ---Connections Settings ---This computer is connected to: "The Internet".
Click to expand...
Click to collapse
Thx for suggestion. I tried that before, and again just now, but it did not work. As mentioned before, I can ping fine both ways, which tells me that DHCP worked and provided correct IP address for communication. Basic hunch is that the problem is with the device, i.e. Activesync on the _device_ ignoring the USB connection. All other software I tried that use the USB connection (whether pure USB, or through the TCP/IP stack) work. So, I am zeroing on activesync on the device, but have reached a dead end, as I don't know which registry settings and processes spawn on the _device_ when activesync starts a USB sync (perhapsone of them is not running).
KJ
kj,
Similar problem. Hard reset, problem now gone. Have you tried HR option yet?
I was planning to do a hard reset, as a last resort (I mentioned once that I wanted to debug the hard way first!). I will do a HR only if you think the problem will go away with a data-persistent HR (WM5 feature), rather than a clean wipe. The reason is that if I am to do a clean HR, I would rather do that when a new ROM is around for an upgrade (as you know the Himlaya ROM development is quite active). If you think a data-persistent HR would rectify this, please elaborate as to what options to choose with bootloader to make that possible.
Thanks!
I'm able to sync but I get the stupid "Unable to obtain IP..." via USB.
Everything is setup correctly and sync works, but the message is anoying and without a cause.
I used eramosipn solution - fixed IP - problem gone. Thanks dude!
I guess something is broken in the registry.
I sync with 2 different PC's and this problem occured on on both. Since the beggining I know this is a PPC problem. Just don't know what to correct.
Anyhow, with the fixed IP the stupid annoying message is gone.
Where can we found the correct registry settings related to USB activesync?
Activesync and Firewalls
I have a personal firewall in my pc (sygate).
I upgrade to windows 2005, everthing was fine.
Someday stop working.
After research I find that if I disable the Sygate Firewall service ( In Control Panel) it starts working.
Can this be the case for you?
Do you have any firewall in you system (including xp firewall)?
Try to disable or uninstall.
Hi
I am not sure if will help anyone but her goes.
Upgraded SPV M1000 to WM 2005 most recent 1.71a 64.
Upgraded desktop Windows XP and Company Lap with activesync 4.1.
I now have 3 different reactions from activesync.
1. No problems with Home desktop (outlook 2003 running in none exchange server mode).
2. Will not sync with comany laptop (Outlook in exchange server mode) while working at home offline (not connected to company server).
3. No problems to sync with Company Latop (Outlook in exchange server mode) when working online to company server.
Anybody found away to solve instance 2?
Thanks Mike
MTU problem?
I cannot recall where I read this, and cannot find any references via Google except for Sygate firewall MTU issue, but I did read somewhere that Activesync 4.x defaults to an MTU size of 8000 while the USB TCP driver starts having problems above 5000.
I used DrTCP to set the MTU much lower for every Windows Mobile Device interface (you will get one created for each independent USB port to which the Pocket PC is or has been connected). Currently I am at 2048 and connectivity for my Universal is much better than it was, although still far from reliable.
Hope this helps!
check this link
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
it solves the 85010014 error in point 4 and below.... to be honest, it solves all ASync probs.
Hello everibody! Since ~ 1 year i’m a heavy reader, but i’ve never posted before, since i could find all my answers just reading…
But recently i bought a Universal wich i have unlocked and upgraded to WM6 – (Thanks thingonaspring, great ROM! ), and lost my AS connectivity (over BT). Kept on reading, but none of the provided solutions worked.
So, here is my 2 cents, hope, it will help for others too:
XP (from SP2!)
Basically, my problem was, that my Uni allowed as outgoing ports only COM0, 4 and 5. I use a really chep BT dongle from eBay wich came with Blue Soleil 1.x as driver and software, wich allows as incoming ports only COM11, 12. I’ve tried all of the Blue Soleil drivers wich i could find ont he net, even the most recent 5.x versions. None of them provided these ports to be opened.
My solution was thet i deleted all the custom Blue Soleil drivers, and let Windows to install his – generic – BT drivers. From here my problem was solved, since it doesn’t install any predefined ports, i can install them manually, as needed, and, since i know wich ports can be opened on my PDA as outgoing ports…
So, here are the steps from scratch:
1. Delete all BT related drivers, and let Windows recognize the New Hardware and install his Generic drivers for it, reboot if necessary.
2. Open My Bluetooth Places - Bluetooth Devices select COM Ports tab. Button, and we add port(s) til we reach the number we want (my case was COM4, so i’ve added ports 3 and 4, windows adds ports one by one, starting from the hardware ports. COM3 can be deleted aftrwards), as an Incoming Port. Ont he Options tab w eset this port as discoverable, save. Ok, now we have the necessary port, but we need an incoming connection too, ont hat port, so:
3. Start - Settings - Network Connections - New Connection Wizard.
4. The wizard starts, Next - Set up an advanced connection - Next - Connect directly to another computer - Next - Host - Next – we choose our port and save our settings, be careful, the PC should remain as dicoverable!.
5. Still not enough, our PDA would make now a Serial Port profile connection, but, we need AS to work, so:
6. Fire up ActiveSync, File - Connection Settings - Allow connections to one of the following - we choose our port, everything else is allowed and on Automatic. Save.
7. Ok, our PC is prepared, let’s see the Uni, it’s far more simple: at BT settings we pair our uni with the PC, and, as expected, we have an ActiveSync profile from the PC, wich we select.
8. ComPorts tab, New Outgoing Connection – we choose our port number (if it’s not there already), Save.
9. Start – Programs - ActiveSync - Menu - Connect via Bluetooth, and success, we can synchronise and we have network too!
On WinVista (i have Vista Ultimate installed):
as described above, with a few modifications:
- VISTA doesn’t recognize the hardware (at least mine isn’t recognised) , so it installs it as Unknown device. So, we have to „refresh” it’s „drivers” manually – we won’t let Windows to search for drivers, we select manually: Microsoft - Generic Bluetooth Radio, OK, now it finds the Microsoft Bluetooth Enumerator too.
- we don’t have to follow points 3 and 4.
- now we already can establish an AS connection, but, without network support. To enable this, we must select on our PC int he Microsoft Mobile Center – Mobile setting – connection settings NOT the Automatic connection, but the same as we have on our PDA at the Network connections, where it states „Programs that automatically connect to the internet should use… Usually My Work Network. The effect is immediate, we don’t have to restart anything.
- If i used VISTA, i didn’t had to add ont he PDA a new outgoing port (i didn’t have the possibility), but, it works without it.
One more observation: our PDA can have an AS connection over BT with only one PC, so, if we pair it with another PC, we loose our first pairing. So, it is advisable to leave our PC in discoverable mode.
Hope, somebody will find this useful.
I have installed the latest ROM from Dutty.
I have re-installed everything and paired with BT headset. Using Voice Command with headset no problem.
What I have not been able to figure out is to get Activesync working thru bluetooth. I have it paired with my laptop put it only gives me the option for Dial up networking for services.
Everything else is working better than ever and this ROM makes me appreciate my Tilt even more.
Any suggestions?
I suggest you post this question in his latest ROM thread. That is a more appropriate place to post this questions.
good luck.
Anybody have any suggestions on this issue.
This is the only thing I have not working. Just fixed VC1.6 Call announce.
Any help would be great.
To begin, delete your computer from your paired-devices list on the kaiser, and also delete your kaiser from your computer's paired-devices list.
Now, begin the process of setting up a BT connection on the kaiser, but to be able to use Activesync over bluetooth, you need to enter a password with more than 6 (possibly 8, but I think it's 6) characters. Once that's done, you should see Activesync in the services list.
BUT it has to be a "new" pairing, so be sure to delete the devices from each others' lists first. Otherwise, it won't work.
TerraNocuus said:
To begin, delete your computer from your paired-devices list on the kaiser, and also delete your kaiser from your computer's paired-devices list.
Now, begin the process of setting up a BT connection on the kaiser, but to be able to use Activesync over bluetooth, you need to enter a password with more than 6 (possibly 8, but I think it's 6) characters. Once that's done, you should see Activesync in the services list.
BUT it has to be a "new" pairing, so be sure to delete the devices from each others' lists first. Otherwise, it won't work.
Click to expand...
Click to collapse
This is how I tried to setup after a hard reset to the Tilt and I deleted the pair from my computer. I can pair the laptop to the Tilt. But the only services I get available are Dialup Networking and Network Access. When I try start ActiveSync from the computer it says I do not have a partnership that supports and when I try from the computer it tells me the Tilt does not support that service.
Thanks
cephus6 said:
This is how I tried to setup after a hard reset to the Tilt and I deleted the pair from my computer. I can pair the laptop to the Tilt. But the only services I get available are Dialup Networking and Network Access. When I try start ActiveSync from the computer it says I do not have a partnership that supports and when I try from the computer it tells me the Tilt does not support that service.
Thanks
Click to expand...
Click to collapse
make sure that activesync is set to the com port that you have defined as an incoming com port for you bluetooth (on the pc, not the phone). how to do this.......it all depends on what bluetooth stack you are using.
Finally got it.
The COM port matched in ActiveSync, but I discovered the bluetooth on my laptop would not delete my old version phone. It said it deleted, delete, close, reopen and it would reappear. Once I killed that everything worked like a charm.
Thanks for everyone's help and thank you Dutty for your work.
Ok I am no newbie to this, but I am sick of the frustration that comes with this problem. I've had me TC for a couple months now and it will not be recognized with my PC. I've had this problem before.... deleting the partnership, changing the USB ports and settings, downloading the newest sync software, and shutting down the fire wall, yet nothing works. The only thing I can do is use Bluetooth, which is to slow to transfer files. I need some help here, because even backing up everything on the phone and doing a hard reset takes too long to restore what I have on it now.
try to unmark ->settings->connections->usbtoPC-> enhanced network functions.
sorry, i have a german one, so look for that function.
I have the same problem with my o2 xda orbit 2.
I found that if I turned off the bluetooth and wifi it connected ok but even that seems to have stopped working now.
I got it back
I shut off the windows firewall with Vista and it works every time now. This is odd since I always had it on before and never made a change to the settings. In fact once I had given permission for windows mobile center to run with the security I never had this problem before. All I can say is it is a serious pain to disable it every time I want to access my files on the phone.
the joys of activesync......
I'm running XP-Pro on both my home and desktop PC's
with my orbit 2 I have no problem connecting at home, but failed miserably at work (other than the first time after I'd installed activesync).
I'd concluded that it was my firewall settings (which are outside of my authority to alter) we're the cause of the problem and gave up.
What usually happens is an activesync connection is established (I alway click on cancel in the first box - because I don't want to sync files etc, just to be able to explore and install software), and then when I click on explore (after it says connected) it just hangs for a minutes or so, before disconnecting.
However, I hooked up my Orbit2 to my laptop in my hotel last night (to charge) and I noticed that I could explore. OK I thought, it was the firewall.
But then today I tried exactly the same thing, and we're back to the non communicating version.
Any ideas,
Any ways to force activesync into submission - even if just at the explore level?
Thanks
simple joys
Well Vista doesn't use active sync, but I'll try to give you what I have learned. First it always helps to have the latest version of the software. I'd delete active sync from the computer and end the partnership on the phone. The phone then says to hook it up with a computer to establish a connection. Before you do restart both. Download newest version from windowsmobile, install and restart again. Disable firewall and any antivirus ( it makes a difference ) and try to establish the new partnership. If that doesn't work sometimes the comm ports are wrong and you have to find out which your phone uses. Once I had a Moto Q9h unbranded that would not sync with USB no matter what I did from the start, but it would work with a bluetooth sync. That was the worst speed ever. Anyway Good Luck.
Thanks,
yes I am using the latest (for XP) active sync.
I also uninstalled it / re-installed it
I also deleted the profile
All to no avail
Virus / Firewall settings are locked on this laptop.
Same problem
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
no sync with xp and vista
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
swatguard said:
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
Click to expand...
Click to collapse
You said you updated active sync, but Vista doesn't use that program. You need to use Windows mobile device center. If you go to windowsmobile.com there is an update you can download that you install with the phone connected. That might work.
nooms said:
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
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You have to delete every time, because once it is synced with one computer it establishes a relationship with that pc or laptop. The two operating systems use two different programs, but really the computers should have the partnership saved. I'm not sure if the phone can have two as well though.
I love the phone but I cannot believe that its so hard to sync with Vista via Bluetooth. It has the latest mobile software and vista is the new OS, how can they **** things up so badly?
I know there are some issues with the Sony Vaio Bluetooth stack. Its super confusing and the Bluetooth settings are hard to find.
Is it actually possible to Sync with Bluetooth to vista from WM6? Has anyone got this working?
Thanks, even a yes or no would be great here, so that I know if I'm wasting my time.
Ben
I did. After connecting my TP to the PC via bloetooth, i synced them, but using the phone's ActivSync, and not the Windows Mobile Device Center.
You need to go to your phone and instruct a "bluetooth activesynce".
It worked fine for me and my Vista SP1, using a dead-cheapo USB-bluetooth adapter.
Got it working too. Paired the 2 devices and entered passcode. Then started AS on the phone and selected Connect using BT and off it went. No problems what so ever.
Its good to hear that it works for people.
I think its an issue with the Sony Bluetooth stack. I can pair the devices but the device doesn't show that the laptop has activesync, just wireless stereo. I think I might hate Sony more than Microsoft, Mac next time for sure, so so sick of Vista and spending a week online working things out.
Its a long shot, but I don't suppose anyone has it working on a Sony Laptop with Vista?
Thanks for the replies and listening to me moan.
Indeed, having the same problem with Toshiba Bluetooth Stack. No Activesync profile when searching for available profiles. Is the any solution on how to add the "Activesync profile"?
my phone found the desktop with bluetooth and i checked activesync and on the phone i hit connect bluetooth it works fine but i hit sync and nothing happens?
remmyhi said:
Indeed, having the same problem with Toshiba Bluetooth Stack. No Activesync profile when searching for available profiles. Is the any solution on how to add the "Activesync profile"?
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Did you try this https://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=2382825&SiteID=65
I had the same problem with my VAIO TZ and my Tytn II, didn't try with the TP yet.
Apart from replacing the drivers, I seem to remember there was a trick related to changing the COM Port or something (the default port was incompatible with Activesync) but I'm afraid I don't remember. I'll give it a go when I have time to connect both, but it may not happen until I getmy new laptop.
EDIT: forget the above, that's the trick I half remembered (and used): http://forum.xda-developers.com/showthread.php?t=397419
i have the same problem with Toshiba laptop..i have tried everything
remmyhi said:
Indeed, having the same problem with Toshiba Bluetooth Stack. No Activesync profile when searching for available profiles. Is the any solution on how to add the "Activesync profile"?
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If this is the case, try adding comm port for both your laptop and tp. Outgoing for TP and incoming for laptop. Then you need to set Windows Mobile Center to connect via COM?? (?? is the number you've chosen)
ActiveSync connection (via bluetooth) is actually a comm port connection.
lbhocky19 said:
my phone found the desktop with bluetooth and i checked activesync and on the phone i hit connect bluetooth it works fine but i hit sync and nothing happens?
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Try removing the pairing and rebond.
It also works fine for me with Vista (non-SP1), newest version of Mobile Center, and a Bluetooth dongle with Microsoft stack.
This worked for me
I used many websites, a lot with very similar advice, but none specific to the HTC touch Diamond conundrum.
However, this is a very useful step by step guide:
http://www.inspectmygadget.com/2007/05/31/how-to-connect-your-wm5-device-to-wmdc-via-bluetooth/, which although provides advice for WM 5, is still the same principle.
The advice below is device specific
I use:
HTC Touch Diamond (with WM 6.1)
WMDC 6.1
Bluesoleil V6 Bluetooth Dongle
Although I had found the above advice on previous websites, and it had not worked I remained persistent.
I was able to find 'Activesync' as a service when, on my PC, changed the WMDC connection settings to COM 3.
However every time I tried to 'connect via BT' on my device, it said 'no partnership existed......'.
I therefore established some more com ports on my computer (in addition to COM 3, COM 4, COM 5 which I had taken authorisation off of):
COM 6
COM 7. Both without authorisation.
I then used the trial and error method to find which com port would broadcast 'activesync' to my device. It was still COM 3.
However, on trying 'activesync via BT'on my device this time, it began to connect!!!
I am not sure whether opening up the extra ports (COM 6 and COM 7) or whether my computer/device decided it was now the time to play ball since it realised I was about to take a cricket bat to it worked but it now syncs fantastically.
NB: There was no need to reinstall any software or windows operating system (as some other posts on other websites have suggested)
I still cannot get this to work. I couldn't on my Sprint Touch and now I can't on my Touch Pro.
I have Vista Home Premium SP1 with WMDC 6.1
Computer was formatted to factory settings today. Touch Pro is new as of yesterday.
I paired the phone to the computer and the computer to the phone. ActiveSync was a profile available for the computer and I made sure it was ticked.
I plugged in the phone via USB and set up the partnership. All is good there.
When I open ActiveSync on the phone and click "connect via bluetooth" it tells me it cannot open the port.
This is the exact same problem I had with my Touch. The computer is newly formatted and isn't communicating with any other bluetooth device at all. How can the port not be available? I've tried the regedit. Tried making incoming ports on the computer. No avail. However, I cannot make new outgoing ports on the phone. The tab is there but no option to do so.
Any help?
Thanks in advance
EZ Solution
I just found an easy solution for u guys who using Toshiba Bluetooth Stack ...
U guys no need to remove anything ...
All u need to do is verify the COM port of ur bluetooth ...
1. Go to the “Bluetooth Local COM” Applet in your Control Panel
2.Open “Bluetooth Local COM” applet where you will see a list of Ports
3. The Corerct port you need to use is
“COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA LocalCOM)]
and not “COM6 Toshiba BT Port (COM6) LocalCOM-Client”
From this guy here ... << http://thinkabdul.com/2006/10/12/tu...c-via-bluetooth-with-toshiba-bluetooth-stack/ >> TQ sir ...
Then ... u guys need to use ur REGEDIT to find this ...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services
Notice there is SerialPort ?? yes ... JUST CHANGE THE string 'Bluetooth' to COM7 ...
After this just pair ur wat ever PDA u've got & thats it ... u got the ACTIVESYNC in the advance option of the services available ...
Hope u guys enjoy !!!
P/S :- BTW i just bought my HTC TP 2 weeks ago ...
woks perfectly!!!
many thanks.