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As i said on the title,suddenly i couldn't recharge my Universal anymore,yes i've tried with a brend new official battery as well but everything was in vain.As soon as i plug my charge to my Universal it appear a Red Led and after 3 min or so the led turn off and so the battery.
How can i fix this problem?!
Is there any chance?!
Is it really dead like that?!
Please HHHHHHHEEEEEEEEELLLLLLLPPPPPPPPPPPPPPPPPPP!!!!!!!!!!!!!!!!
If the battery is really brand new, then I guess the connectors might be damaged or the internal power buses might be broken somewhere. Have you dropped your device recently? Or did anything that might explain broken connectors or internal buses?
Nothing happened to my device and never felt down,it just happened suddenly!Now if i won't be able to fix this by myself this means a finger in da a.. cuz my warranty is expired!DAAAAAAAAMN
tetsuokaneda said:
Nothing happened to my device and never felt down,it just happened suddenly!Now if i won't be able to fix this by myself this means a finger in da a.. cuz my warranty is expired!DAAAAAAAAMN
Click to expand...
Click to collapse
It can be a software error. Have you tried hard resetting or installing another ROM?
tnyynt said:
It can be a software error. Have you tried hard resetting or installing another ROM?
Click to expand...
Click to collapse
That's the point!!!
I was trying to update to WM6 but something went wrong and stucked in boot load screen!Then my battery died but when i've tried to charged again i had that problem!!!
tetsuokaneda said:
That's the point!!!
I was trying to update to WM6 but something went wrong and stucked in boot load screen!Then my battery died but when i've tried to charged again i had that problem!!!
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Click to collapse
Your battery is fine, unfortunately your device broke
Unless you have a lot of specialized equipment at home, and the proper qualifications, there's no way in hell you can fix this. I'm sticking with my diagnosis, that either the power routing circuit broke down, or a power bus inside the device.
Really, your best off taking it back to the store, and paying for the repair. Either that, or buying a new phone, and selling this one for spares...
Sorry mate...
mzalan said:
Unless you have a lot of specialized equipment at home, and the proper qualifications, there's no way in hell you can fix this. I'm sticking with my diagnosis, that either the power routing circuit broke down, or a power bus inside the device.
Really, your best off taking it back to the store, and paying for the repair. Either that, or buying a new phone, and selling this one for spares...
Sorry mate...
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Click to collapse
I wanna die!!!I'm completely Fu.. up!!!
What a terrible news!I can't believe it!!!!
If i'll bring my phone to the assistant i'm gonna pay alot of money,at least 200.00 euro!!!!
similar problem
i had the exact same thing happen to my EXEC when i got 2 new batteries for it. One was a standard sized, pretty much the same as the stock one that came with the phone and one was a much larger capacity one that needs an extra cover for the back.
Id been using the device for ages on this huge battery and the charge said 100% constantly. then the device turned itself off and it wouldnt come back on. upon connecting the charger the LED was red, so i thought the battery was dead. I left it on charge over night and when i tried again the next morning it was fine.
this happens everytime with this battery, it just needs a much longer charge than the standard one, and doesnt register properly on the default OS, i havent tried it on my recent upgrade to one of the midget roms.
so try leaving it on charge over night or for a very long time. if all else fails just get a new battery.
That might reset the battery back to life, but I wouldn't exactly count on that. A battery with a broken monitor circuitry is pretty hard to reset.
My last hope,i'm gonna leave charging my phone for a day and then see what happend....I'm desperate
Permanent red light...
I had this problem, I put the phone on charge but forgot to put a battery in - spare phone... It wouldn't work no matter what I did , until I reformatted the DOC by following the steps in the WIKI.
wtpelzer said:
I had this problem, I put the phone on charge but forgot to put a battery in - spare phone... It wouldn't work no matter what I did , until I reformatted the DOC by following the steps in the WIKI.
Click to expand...
Click to collapse
Could u post it please?!
Took a while but here it is...
I did the task 28 55aa command in MTTY which should reformat the DOC alternatively you could reload the bootloader using the link below...
MTTY with "task 28 55aa", "set 14 0", "set 14 9, "set 14 10" and "set 14 20" as described. bootloader screen may be replaced with a blank one, boot it on bootloader mode by "Backlight+Power+Reset"
http://wiki.xda-developers.com/index.php?pagename=Universal_Resets
now upgrade as usual.
If you stuck on the bootloader again after upgrading, try to upgrade the bootloader itself go to http://forum.xda-developers.com/showpost.php?p=1255206&postcount=52
This link gives full instructions :
http://forum.xda-developers.com/showthread.php?t=289325&highlight=task+28+55aa
Hope this helps.
Same Problem, Led Indicator Always red
Hi,
We have the same situation, my jasjar just died in my hands, im reading a txt messages then al of the sudden it hangs, so what i did is reset it but it didnt power on, i removed the battery then after 10mins i put it back but then no power,then i charged it but it didnt power on too and the led indicator is always red, they say that if the indicator is red it means that there is no battery or the battery is missing but i check it thoroughly,the battery is perfectly place on the back of jasjer, i even tried to enter to bootloader but it cant. If anyone knows how can i revive my jasjar pls pls let us know....Thank you so much.
So sad till now there's no single solution.....
wtpelzer said:
I did the task 28 55aa command in MTTY which should reformat the DOC alternatively you could reload the bootloader using the link below...
MTTY with "task 28 55aa", "set 14 0", "set 14 9, "set 14 10" and "set 14 20" as described. bootloader screen may be replaced with a blank one, boot it on bootloader mode by "Backlight+Power+Reset"
http://wiki.xda-developers.com/index.php?pagename=Universal_Resets
now upgrade as usual.
If you stuck on the bootloader again after upgrading, try to upgrade the bootloader itself go to http://forum.xda-developers.com/showpost.php?p=1255206&postcount=52
This link gives full instructions :
http://forum.xda-developers.com/showthread.php?t=289325&highlight=task+28+55aa
Hope this helps.
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Click to collapse
Exactly if my Jasjar is completely dead how can i connect via usb and then use mtty?!
I'm losing my hope to bring it back to live!
have same problem - can do nothing, still waiting
but there is one thing - led flashes once, when i put the charger into the device - but it does nor light, nor flashes - exactly nothing happens
If your device is dead...
Well just to answer the question, if the battery is dead and you can't charge it because of a red LED. I suggest you buy a standalone charger from ebay and charge the battery or get someone else to charge it for you. Then follow the steps as I stated in my previous post...
wtpelzer said:
Well just to answer the question, if the battery is dead and you can't charge it because of a red LED. I suggest you buy a standalone charger from ebay and charge the battery or get someone else to charge it for you. Then follow the steps as I stated in my previous post...
Click to expand...
Click to collapse
The point is that the device is dead and that is why the constant red light. I have a device that is stuck on the splash screen (no solution in sight) and another that fell down and broke. The one that fell down does not power on. If you put a charged battery ang plug in the charger nothing happens, no light comes on, but if you put a discharged battery the red light comes on. I have a third Uni that I accidentally flashed with a BA rom. It is behaving exactly like the broken uni, it does not turn on, does not go into bootloader and the red light comes on when I plug in the charger with a discharged battery in it.
For some things, there's just no cure...
Okay I understand where you're coming from but essentially what you need to do, under normal circumstances, is connect it to your PC, which if the device is working at all the PC will detect it but not connect... In the case of two of your Uni's I don't think this will help - the dropped one and the BA ROM failure. The one with the Red LED, which has stopped working could be a component failure on the board or it could be a Corrupt DOC table. Now to get back to how you'd go about fixing it if it is a corrupt DOC table, when you connect it to the PC and the PC detects it you disable ActiveSync and start MTTY it should give you the option of connecting to the USB port, when it does this if you get a prompt the problem should be fixable because MTTY can "talk" to the device... As for the other's try this method and if it doesn't work sell them for parts or canabalise the one for parts for the other...
Ok people let me tell you i love my fuze and i have followed all directions to updating my rom and i had a nice new cooked rom and everything was running fine until one day i go and take my phone off the charger and it turns off as if it had no power from the battery so then i try to turn it back on and still nothing :O "Sad FacE" then after staring at my phone for 20 minutes in complete disbeleive i started being creative starting with a soft reset to a hard reset , also take note when i put my phone back on the charger the light that breathes no longer came on, then i got my phone to boot to hard-spl olinox 1.90 and it said no boot image and sat there so then i turn the phone off and did a rom update thru my hard spl after updating the phone went to reset but only turned off and the only thing i can pull up is hard spl. plz help it would be so so so much appreciated and im not slow at computers so u wont have to explain everything to me i do programming but never cooked a rom or delt with this
Sounds like you may have a hardware problem; maybe there was a power surge or something and part of the phone got fried. Just a guess, but sorry, man. Could it have gotten wet somehow?
I guess the other possibility is that the battery is just completely dead. You can get into bootloader without a battery (pull the battery, plug it in, and you'll see). You can even flash, but you can't boot up. Try cleaning the contacts, and make sure they're contacting the battery electrodes. Now that I think about it more, I bet it's just the battery, or it's related to the battery (maybe the usb port is screwed). If this fails, go buy a cheap battery for the phone and try it out. If that doesn't work, just flash the stock rom and then the stock spl and return it for warranty. All isn't lost.
Thnx
ok thank you for you're reply. the battery is good i can flash rom off my micro sd card with out power source to phone also the phone had dropped about a foot from the ground onto carpet the same time i started having this problem im wondering if somethen is loose idk. im figuren if the phone can boot olinex on its own then it is still working as in the screen has full fuction as far as i know all buttons work, as i was looking into this phone im wondering if the thing that stops ur phone from charging and turning on when its over heating might be damaged. there is no warranty so im tryen to look into this as much as possible
GOOD NEWS
Ok I have no idea what was wrong with my phone but i found a htc service manual and disassembled my phone then put it back together and hoped for the best and press the power button and boom wala it came on to the at&t flash logo and problem solved all help was appreciated and i hope to help other peeps out as well and cooking up some roms eventualy
Farmer Ted said:
Sounds like you may have a hardware problem; maybe there was a power surge or something and part of the phone got fried. Just a guess, but sorry, man. Could it have gotten wet somehow?
I guess the other possibility is that the battery is just completely dead. You can get into bootloader without a battery (pull the battery, plug it in, and you'll see). You can even flash, but you can't boot up. Try cleaning the contacts, and make sure they're contacting the battery electrodes. Now that I think about it more, I bet it's just the battery, or it's related to the battery (maybe the usb port is screwed). If this fails, go buy a cheap battery for the phone and try it out. If that doesn't work, just flash the stock rom and then the stock spl and return it for warranty. All isn't lost.
Click to expand...
Click to collapse
You were more help than AT&T i took my phone into the store and told them my problem and they went straight to the idea of a new phone and i kinda got mad and explain to him i dont want your phones i wanna fix mine and he told me it was bricked and i need to take it to a corperate AT&T n the closest one was about 6 hour drive so i left lol so thanks for ur help
That's i had the same prob. once and after a week of frustration, i noticed my reset button was cocked to one side slightly, after jabbing my styles at it a few time presto my POS started worken again
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
basti2909 said:
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
Click to expand...
Click to collapse
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
dolphindive said:
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
Click to expand...
Click to collapse
dont think there is anything to do. have sent it back to provider.. Flash is impossible cause u dont get any reaction when u connect.
Same here !!!
I had this same problem with my device already TWICE..... in two weeks. I bought my phone, installed what i need.... in first week phone got dead overnite.... no charging light, no reset, nothing.... I put in on warranty repair.... after it came back the statement said that what I said did not appear so they reflashed it to newer ROM only....how I don't know when the phone was completely dead... I again installed all I need a next week after happened the same!!!! At evening phone was charged full and at morning it was dead. So second time i put it on warranty repair and they said that is my problem, that I should not install any another apps from MS store !!!! I mean what the F**K, I buy overexpensive phone and I should use it without additional apps from MS store??? then I need only Nokia from 1990 and I'll be set to phone and write sms My 8X is still in repair so we will see what will happen next time.... but to say truth, I'm fed up with this phone already...
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
phone dead
mnm372 said:
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
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Click to collapse
over two days the battery ran down prematurely and then refused to charge no charge light phone dead. htc less than helpful now begins the nightmare with Kogan support
Hello,
I searched for died 8X Phones. I have the same problem TWICE with my HTC 8X.
The firstdevice is ran 6 weeks, then the repair center has replaced my phone with a brand new one. After 2 weeks exactly the same problem (no function, no loading, no reset, no connection) with the second one
Have anyone an idea which function or app the phone lets crashing?
I woke up this morning to my HTC 8X being powered down when I know it had at least 45% battery. When I tried to power the device back on it would not come back on. I contacted HTC and they told me to press camera button+vol down+power for fifteen seconds and when the device vibrates to let go of the power button but keep the camera+vol down buttons pressed, when I attempted this nothing happend so the HTC representative on the phone advised me to just send it in for repair. I've owned the phone for a little over a month and a half, was on the latest firmware, and had the phone protected with full body invisible shield and HTC doubleshot case.
Had this problem yesterday...suddenly phone died and nothing
waited till i got home from work and plugged it in to the laptop and it sprang back to life saying it was compleatly out of charge....was showing 80 odd % before hand
My OPO is having a reboot issue, was on cos13, cm14.1 and ubuntu with mutirom,
Symptoms
1. the phone stays on if connected to a charger or powerbank.
and without charger it bootloops at the 1+ logo
2. in switched off state, when charger is connected the battery sometimes shows 0% and increases to 100%
3. with charger i entered cm recovery, removed the charger, the phone stayed all night long with cm recovery menu display on.
after draining the battery, i plugged back charger and the phone in switched off state did show the regular charging animation and took the usual time to full charge.
after full charge I removed the charger, tried to power on the phone boot loops at 1+ logo.
4. without charger it can enter fastboot mode.
5. with charger it can boot into os, shows charging, led lit up, but after removing charger it won't stay long, also if opening camera it turns off.
6. even on powerbank it can boot up and stay switched on. and work normally (camera etc anything)
(7. while turned off and on charger the animation shows charging but the top led isn't on.) - I don't remember it lighting up on charging while switched off
8. the night before this issue occured, my phone rebooted twice while watching youtube. and in the previous nights also I noticed battery dropping overnight.
what all I tried,
1. fastboot flashed cos, - not solved
2. flashed using Qualcomm USB port tool - not solved.
3. ran the make_ext4fs /dev/block/mmcblk0p15 command in twrp. - not solved.
4. erased and flashed persist.img - not solved.
so what could be the problem, opo is now my secondary phone, now using op3 as primary.
The battery is at its end of its life....replace the battery and all your problem will be gone...
you're not the only one that have experiences this problem (i have seen more then 10 people having the same problem)...last year and this year there a lot of people having bootloop problem due to dying battery...factory reset, flash stock rom and etc won't help you solved this problem...
i personally have this problem last year and after i replace the battery all my problem gone...i think Oneplus made OPO batteries only lasted for 2 and a half year....
iPusak Gaoq™ said:
The battery is at its end of its life....replace the battery and all your problem will be gone...
you're not the only one that have experiences this problem (i have seen more then 10 people having the same problem)...last year and this year there a lot of people having bootloop problem due to dying battery...factory reset, flash stock rom and etc won't help you solved this problem...
i personally have this problem last year and after i replace the battery all my problem gone...i think Oneplus made OPO batteries only lasted for 2 and a half year....
Click to expand...
Click to collapse
thanks for the reply i guessed that, but still wasn't sure, can it be also due to any issues to board, anyway since i've done with flashing and all i'll try an OP service center, and hope it won't costs me big.
jnraj said:
thanks for the reply i guessed that, but still wasn't sure, can it be also due to any issues to board, anyway since i've done with flashing and all i'll try an OP service center, and hope it won't costs me big.
Click to expand...
Click to collapse
Nope it is not issues with the motherboard but batteries...the phone can be turn on like normal when charger is connected and goes into bootloop once the charger is disconnected....its a clear sign that the battery is dying...when it connected to the charger, it may look like the battery is full but it is not...just buy a new battery and all your problem will be gone...you can try flashing lot of rom, revert to stock or whatever you do in fastboot but it ain't gonna help you...it might boot normally but within an hour it will goes back to bootloop....
like i said before i was on the same pages as you last year...all the flashing stuff didn't work until i replace the battery....there no issues with the motherboard whatsoever....my phone still work atm without any bootloop problem...
feel free to go to OP services center if you want, if they tell you it was a motherboard issues then you have been screwed by the services center by repairing something that is still in good condition and you gonna pay more then just a batteries afterwards...
iPusak Gaoq™ said:
Nope it is not issues with the motherboard but batteries...the phone can be turn on like normal when charger is connected and goes into bootloop once the charger is disconnected....its a clear sign that the battery is dying...when it connected to the charger, it may look like the battery is full but it is not...just buy a new battery and all your problem will be gone...you can try flashing lot of rom, revert to stock or whatever you do in fastboot but it ain't gonna help you...it might boot normally but within an hour it will goes back to bootloop....
like i said before i was on the same pages as you last year...all the flashing stuff didn't work until i replace the battery....there no issues with the motherboard whatsoever....my phone still work atm without any bootloop problem...
feel free to go to OP services center if you want, if they tell you it was a motherboard issues then you have been screwed by the services center by repairing something that is still in good condition and you gonna pay more then just a batteries afterwards...
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Click to collapse
I have almost exactly the same problem. The thing is I cannot find a way to enter multirom recovery even on a charger. When on a charger it tries to boot into my primary rom but gets stuck on it endlessly.
Are you sure its the battery? I mean, mine charges to 100% when plugged in and doesnt seem to have any problem with charging. Mine did it a few days ago, it went into a bootloop for no reason. I havent touched anything for a year and it happened so randomly and lost everything I had on it...
MetalmanIX said:
I have almost exactly the same problem. The thing is I cannot find a way to enter multirom recovery even on a charger. When on a charger it tries to boot into my primary rom but gets stuck on it endlessly.
Are you sure its the battery? I mean, mine charges to 100% when plugged in and doesnt seem to have any problem with charging. Mine did it a few days ago, it went into a bootloop for no reason. I havent touched anything for a year and it happened so randomly and lost everything I had on it...
Click to expand...
Click to collapse
Yes i'm sure of it...i have seen more then 10 opo user in my country that have the same problem as me and when they all replace the battery after my suggestion...all their problem go away without having reflash anything...
Sent from my A0001 using Tapatalk
iPusak Gaoq™ said:
Yes i'm sure of it...i have seen more then 10 opo user in my country that have the same problem as me and when they all replace the battery after my suggestion...all their problem go away without having reflash anything...
Click to expand...
Click to collapse
Hey dude Thanks a lot... I was facing exactly same issue for last 2 days... I bought OPO on Dec 5 th 2014... I think its battery only works 2 years...
@iPusak Gaoq™, tried to get a suitable battery online but the shipping charge killed most deals, some were even counterfeits, so finally I decided to visit an op service centre, they replaced the battery with a new one, now my OPO is good as new. thanks again.
I was just going to post, about my issue, but the forum suggested your post. I read the first post, and yes, I am facing the exact same problem. Taking a picture and the phone shuts off. Vibrating from getting a notification and restart.
And the saddest part, the phone won't boot into OS if is it not plugged to PC or AC power.
My Opo is almost two years old. Can you suggest a good battery replacement for me?
leokook said:
I was just going to post, about my issue, but the forum suggested your post. I read the first post, and yes, I am facing the exact same problem. Taking a picture and the phone shuts off. Vibrating from getting a notification and restart.
And the saddest part, the phone won't boot into OS if is it not plugged to PC or AC power.
My Opo is almost two years old. Can you suggest a good battery replacement for me?
Click to expand...
Click to collapse
Hard to suggest which batteries is good if you planning to bought it online cause there no way you can know whether the batteries you gonna buy is original or OEM...only when you bought the batteries in a retail store then you can see whether its original or OEM and yes the differences between both batteries is noticeable...
Sent from my A0001 using Tapatalk
Hello All, Don't know whether posting in right thread or wrong!....
My OPO is almost 3 years old, it is rebooting automatically i.e Powered by Android screen showing & then again it will restart with the same. Continuously rebooting the same until long press the power button for force shutdown. I need a solution , kindly help me out.
Am not an software engineer to understand the programming terms, hence if you share line to line steps, i can try..
Harishxda said:
Hello All, Don't know whether posting in right thread or wrong!....
My OPO is almost 3 years old, it is rebooting automatically i.e Powered by Android screen showing & then again it will restart with the same. Continuously rebooting the same until long press the power button for force shutdown. I need a solution , kindly help me out.
Am not an software engineer to understand the programming terms, hence if you share line to line steps, i can try..
Click to expand...
Click to collapse
Replace the battery of your Phone, it will be back to normal.
Changed battery but issue is sill there..
Will i found original battery at Ahmedabad Service Center
jnraj said:
@iPusak Gaoq™, tried to get a suitable battery online but the shipping charge killed most deals, some were even counterfeits, so finally I decided to visit an op service centre, they replaced the battery with a new one, now my OPO is good as new. thanks again.
Click to expand...
Click to collapse
as i m facing same issue since last sunday, i think i shall go to Oneplus Service center here in ahmedabad for replacement of battery, how much they charged for battery replacement.??
thanks..
samiran das 03 said:
Changed battery but issue is sill there..
Click to expand...
Click to collapse
you still having OPO? Did issue resolve?
Hi,
there are some threads about the bootloop problem, but I couldn't find exactly same problem: some days ago my phone landed into the bootloop. It was a bit spooky with battery charging state, it was jumping for different states - 3%, 99%, 24% after every loop. So I bought a new battery and replaced the old one. Now the phone starts to LG logo (with starting sound), but after 10 seconds I can hear the power-off sound and the phone turns off. It seems to be a "normal" shutdown, not the "reset-bootloop": I hear power-off-sound, LG-power-off-logo and LED is blinking blue for about 10 seconds. After that it repeats infinitely. Also, if I turn the phone off it stays off, but if I put the charger in it, it's starts from itself again and again. Did not tried the hard reset until now. Any ideas, guys?
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
critdmg said:
update: tried hard reset. it's starts until "optimizing apps", if it's done, i can see for a second the "first setup" screen and then it's immediately shutting down. same problem with the old, original battery.
edit: for the first time I saw message "high temperature" on the screen, before it was powered off. But the phone is not even warm...
Click to expand...
Click to collapse
What you describe is exactly that happened to the Mrs's GF2. One day it was fine and then all of a sudden the battery drained really quick. Now she can only get to the optimizing apps screen before it shuts down again. Ordered a new battery but that doesn't look to be the solution from your findings. :crying:
My phone has the exact same prblm n i was thinking of buying a battery but now that i have read your post i am doubting my battery purchase.
By the way have u found any fix also are u sure the battery is genuine n not some poor replica?
I had this problem when I had flux in my battery port causing a battery connection problem. Sometimes it said temperature too high and other times temperature too low. I was able to fix it by taking out the motherboard using 90% alcohol and a toothbrush to clean the battery port in the motherboard. Then I let it dry and problem was gone. Now I'm not saying this is exactly your problem but it just means that there's most likely bad connectivity to your battery. It could be your battery, the cable or the port.
Mrs received her new battery and it seemed genuine. Put it in and the phone is 100% dead. No power, no charging, no life.
Its not all bad news as she bought a Honor 6X which is a far better phone.
I tried all the hints I could find (except cleaning it with alcohol), but nothing help to start the phone again. Could be defective heat/temp sensor on the motherboard.
Battery was from "Polarcell" - that's a pretty good one manufacturer with satisfied user reviews on amazon (also had good personal experience with their batteries). Just for info: phone doesn't even start with original battery anymore - same problem.
I already switched to Honor 9 (excellent phone!), but will give another try and clean the battery attachment port with alcohol today. Will give you an update later.
If you plug the phone into the charger does it even show the battery charging symbol at all?
From what I've been reading the temp sensor is in the battery and sends the temp signal through the battery connector to the motherboard. So if you replace the battery it's like plugin in a new temp sensor. However if the connector is bad then that's the only thing that I can think off that would prevent the phone from starting. If the port is bad I don't know if it can be fixed or not.
Had no luck yesterday with port cleaning. Still the same error.
probaina said:
If you plug the phone into the charger does it even show the battery charging symbol at all?
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Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
critdmg said:
Had no luck yesterday with port cleaning. Still the same error.
Yes, but it's more complicated. If the phone is turned off and you plug USB in, it starts to boot from itself (without pressing the power button). In most cases it's going up to LG logo and powering off again. After powering off I can see battery charging symbol for about 5 seconds, after that it's changing to battery symbol with an thermometer. While the phone is in this bootloop, it's charging. From the point with this battery temperature symbol it stops charging. I read something on reddit about getting it up to 100% could solve the problem. So, I tried to plug it on and off about 50 times to get fully charged, got it up to 100%, but it's still rebooting. Can't get into recovery, but it's possible to get into the "hard reset"-menu, where I can wipe data. After this the phone boots normally (at the first sign), it's starting optimizing apps, I can see the "first-setup"-screen (that one with language chooser) for a half second and it turns off again. Same behavior with both batteries - new one and the original.
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That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
probaina said:
That's a lot of combined symptoms. I have no idea what could be wrong with yours exactly. I would try to bake the motherboard with solder flux as a last resort. I had to do that with my G flex 2 twice to bring it back to life. I'm not sure if it would fix it in your case, but at this point you don't have much to lose.
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I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
critdmg said:
I've already spent enough time with trying get it back to life. Loved this phone, but I had to send it to LG service every half year (3 times!) and got it every time with a new motherboard back. My brother had to send his one two times within a year because of several problems (no vibration, no sound through 3.5 jack...). Furthermore it was not possible to root or unlock the bootloader since Android 6 (what I've got with the last replaced mainboard, but what was not available through the software update!). So, just for me it was a very bad experience and for sure I'll not buy an LG phone for the next 10 years.
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Is your phone still under warranty?
le grande magnetto said:
Is your phone still under warranty?
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Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
critdmg said:
Yes. But I think is gone as I changed the battery... But good idea, I'll try to send it to LG service again. Who knows...
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Oh, that might void your warranty if you changed battery yourself. As I can see you're from Germany, EU, so you should ask for DAP (defective after purchase) act from service to get refund for your phone.
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
critdmg said:
I've never heard about DAP. Do I give them my phone and get from them some money back or what is that about? Is it an manufacturer service or general refund possibility in EU?
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I assume it should be available in EU. You should contact your seller or the service about if for detailed info. When you dave details about that please share them here.