Related
Hi,
Just to check anyone facing problem using Mail2Web lately especially this week?
On my side I'm having problem synching my set to Mail2Web
Thanks
RE
Sorry, I mean using 3G/GPRS?
Thanks
Mail2Web
possibly check yr settings in Active Sync, sometimes the schedule gets mixed up by synciing with yr PC,....btw, is the 'heartbeat' interval with Mail2Web still at 30 seconds, in other words is your phone sending and receiving data every 30 secs ? Mine was getting data 'heartbeats' continuously which was killing my battery and my data usage was 6kb/minute, just for the heartbeat, regardless of my registry settings. I've switched to another exchange server, and it uses 4kb per HOUR, and battery life not affected at all !!!!
YES YES YES
I am glad it is not only me. Mine started working again 5 minutes ago, but I don't know if it is something I did, or a host file I made with the ip address in it. I was always able to sync over wifi though. Maybe cingular DNS lost them.
FOSA said:
Just to check anyone facing problem using Mail2Web lately especially this week?
Click to expand...
Click to collapse
Yes, since yesterday no sync via GPRS is possible (o2 Germany).
With wifi via my home cable connection syncing is possible.
When using https://mobile.exchange.mail2web.com in Pocket IE via GPRS I get a certificate warning and after that a login page with a cisco logo, http-connections work fine.
Unfortunately I need a secure connection for active sync :-(
Certificates
That makes sense, that is what the error code points to. Anyone else up and running? What ever it was, I am glad it is fixed.
there is a problem.....I confirm...tried syncing with 4 differrent operators..every time got the error message " Sync cannot be com,pleted.Try again Later" :shock:
I can't sync via gprs either.
I'm on T-Mobile's network in the USA. I can surf the web via GPRS, but syncing via activesync and mail2web is not working via GPRS. Certificate error, which means its an issue on their end...
It IS working via any WiFi connection though...
...wow...
I submitted a trouble ticket at http://services.mail2web.com/About/Contact/
I used "mail2web exchange email" in the subject drop down box.
They replied w/n 10 minutes...!!! Thats better than my Verizon, T-Mobile and Direct TV customer service...and I PAY for those...!
The message:
"Greetings,
Please try doing a hard reboot of your device, by powering your device
off and then on again.
If you are using SSL with your account, please try then turning off your
SSL in your device and sync with the severs, then turn SSL back on and
try to sync again.
If this does not help, please verify that the time and date settings on
your device are correct, as this can also cause an issue when using SSL.
If you continue to experience difficulties syncing your device with your
account, please let me know and I will look in to the issue further.
If you need any further assistance, please do not hesitate to contact
our 24/7 support team at [email protected].
Thank you for choosing mail2web.com!
Regards,
Marya
Customer Support"
...and wow...it worked...!
Try turning OFF the SSL option in your Active Sync Exchange options. Then hit the sync button.
I feel bad, like I should be paying for this...lol...its a rare thing that a CRS over email can INSTANTLY solve a tech issue for me...!
Gotta give em credit for this one...
I am still having an SSL email issue and they are looking into it...but I dont have an issue w/ sending non-ssl email for a few days...
Give it a try...
Specific Steps:
Go to your Active Sync Screen, then:
-- Menu
-- Configure Server
-- UN-CHECK the "this server requires an encrypted (SSL) connection" box
-- dismiss the password warning if you get one
-- Next, then re-enter your password (removing the SSL kills your password)
-- Keep hitting "next" then "finish"
-- Hit the "sync" button
This worked for me. I got my full gprs syncing back...
Again, hats off to them...
Doesn't work for me. Do you use GPRS?
Sync without SSL doesnt work either
Hi, urksaddy
Are you using SSL to synconize? Because, if I swith to Sync without SSL, the active sync shows that the sync couldn't reach the Server and an error code of 80072f78 is given. What server and Domain did you use for the sync without SSL?
thanks in advance.
No SSL
Mine is working without SSL only, switching it back on does not let it sync.
Doesn't work for me either, because my O2-Wap-Flatrate in Germany needs SSL-Connection!
The MS-Support-Code is 0x80072F17
Re: Mail2Web
kashortie said:
possibly check yr settings in Active Sync, sometimes the schedule gets mixed up by synciing with yr PC,....btw, is the 'heartbeat' interval with Mail2Web still at 30 seconds, in other words is your phone sending and receiving data every 30 secs ? Mine was getting data 'heartbeats' continuously which was killing my battery and my data usage was 6kb/minute, just for the heartbeat, regardless of my registry settings. I've switched to another exchange server, and it uses 4kb per HOUR, and battery life not affected at all !!!!
Click to expand...
Click to collapse
What exchange server did you switch to? always looking for an alternative.
thanks,
Direct Push mail
I eventually unwillingly switched from Mail2Web because of the heartbeat interval ( possibly to do with the firewall settings at their server ) the device/server connection was pulsing every 30 secs, using data in ídle'mode and draining my battery. Ï mailed them often and they couldn't/wouldn't resolve it ( but I agree, they always reply fast, !! ) 4Smartphone is an alternative, althought there is a U$ 3.99 per month fee, I calculated it to be cheaper than the "ïdle"data cost per month with Mail2Web. (2kb every 30 secs adds up if you're connected 24/7 !! ) and i'm not on an unlimited plan ! Battery life is also a big issue for me when i'm "on the road". Interesting off topic, for anyone using a non-windows device, push mail is coming to 'normal' mobile phones. Search net for Tricastmedia and/or "Alwayssend" due July 06
thanks for the info, I keep hoping Mail2web will resolve the heartbeat issue, however they seem happy the way it is.
i have mail2web and got no problems connecting.
HOWEVER, my battery life has decreased dramatically once I started using the service. How do I know the pulse interval?
Also, i really dont know if this is an issue with activesync or with mail2web, but sometimes it takes FOREVER to get an email. Sometimes more than FIVE minutes. this way its even more effective to turn on automatic check every five minutes on outlook. Its really not push at all!
I used to have "chatter mail" on my treo 650, and any account that supports IMAP idle (a LOT of providers support it, many of them free) makes it true push. It would take, on everage, 2 to 6 seconds to receive an email. Now THATS push!
urksaddy said:
Specific Steps:
Go to your Active Sync Screen, then:
-- Menu
-- Configure Server
-- UN-CHECK the "this server requires an encrypted (SSL) connection" box
-- dismiss the password warning if you get one
-- Next, then re-enter your password (removing the SSL kills your password)
-- Keep hitting "next" then "finish"
-- Hit the "sync" button
This worked for me. I got my full gprs syncing back...
Again, hats off to them...
Click to expand...
Click to collapse
Thanks your information , when I took off SSL it work fine.
Hey all,
Just an idea. Does anyone out there think that it might be a good idea to start a thread about Exchange and OTA activesync issues? I have fielded a few questions recently and just figured that I would ask. (perhaps not located here in WM6 group but since this is most active I figured I would ask here).
Yes, I think it is a good idea.
Why? What is the problem? I've have used at least 5 different WM6 Roms as well as WM5 cooked versions, all working fine with my TMobile MDA and Push/Activesync and front-end exchange server here.
Personally.... None...
Hey....
Personally, I have similar setup and no issues with multiple roms as well. I have just been answering a few questions lately from people who have been having issues and rather than have them get off topic in other forums non-related to exchange / active sync issues I figured I would start one.
RV
Ok, I am feeling ya'
Let the questions/issues begin! Will help if I can to answer questions or test.
Real World Problem
Perhaps you will allow me to jump in with a real world problem, then.
I was able to synch with Exchange 2003 SP2 no problem. I essentially have two different scenarios:
1. I have no T-Mobile service at my desk, so I hook up to my XP machine with a USB cable and run AS 4.5. That view puts me on a private network (192.162.xxx.xxx); the pertinent server configuration is ISA 2006 front end to the network and a WS 2003 running Exchange behind it. The XP machine gets its IP address from DHCP server on the ISA machine, using the ISA address as a gateway for the local network.
2. Away from my desk, I connect via GPRS. The connection is to the ISA server using the public DNS name of mail.<domain>.com. This means a VPN connection.
So after flashing a new ROM, I can no longer synch locally. I get a 85010001 error message, bad HTTP protocol. Not much helpful information out there; I made certain that integrated authentication was not checked on the directory security tab for the IIS folder, and I went through the deletion and recreate of the IIS folders per MS article. Still won't synch up with the same error.
Additional information. RPC over HTTP is set up on the Exchange server via ISA server, and publicly purchased certificate covers the IIS DEFAULT directory. I can do OWA from inside and outside the network, synch via GPRS when I have service but can't when I use a USB connection. I had copied my WM5 settings down before I flashed, and they are set correctly. HOWEVER, when I unlocked the phone before going to WM6, I reloaded 2.26 from T-MOBILE AND THIS PROBLEM SHOWED UP BEFORE WM6! There were no reboots or changes on any of the servers or the XP machine from when it was working to when it wasn't.
Thanks, sorry if this was posted int the wrong place.
Hey rvverito, I'm an Exchange admin myself and would love to help others who had problems setting up the Exchange/OTA Sync. If you're interested in any help or just get stuck on a sticky problem, drop me a PM or email. (Both will be pushed to my device )
Unfortunately, I'm unfamiliar with ISA, I mainly service SBS servers and a WS 2003 box of my own, but with a hardware firewall. From your post it's not clear exactly what the error message is. WHen it comes to Microsoft 0x850001 is different than 850001, so if you could expand on that, it would be great.
Activesync reports the error
the 85010001 error is a windows dialogue box that comes from Activesync and not to be confused with something in one of the event files. In fact, there are no event postings on either the Exchange nor the XP boxes, and for that matter not on the ISA box, either. The error descriptions indicate a bad HTTP protocol, but I have seen other references to this error where the user wasn't even running Exchange and was trying to synch with some POP3 service. Go figure.
I know that with a certificate, there are some extra considerations, but i seemed to have had it working just fine, now not at all.
I am convinced it has something to do with Exchange and inside the local network. The WM5/6 setting capactiy is simply not rich enough to let me play with some things.
Here is another wierd thing. I am running a Netgear wireless router with WPA-PSK security. I try setting this up as a wi-fi network on my MDA and it comes back unavailable. There is a scanner on the build, and when I turn on SID broadcasting, I can see the network. However, the broadcaster says it is running WEP. If I turn off the SID, the broadcaster says it is open. And of couse, a dozen or so devices including a Nintendo Wii are all affectionately connected to the router.
thanks - L
Hmm, from the sounds of it, you may have to load the certificate onto your device. It is possible that you had it before you started the whole reflashing your phone deal, so it's worth a shot.
Of like mind
that is the conclusion I came to as well. I have been sorting out how to get the cert onto the device.
what troubles me though, is why it works over GPRS.
It could be because you have the certificate for AS/OWA, but not one for connecting to the LAN. I'm not sure what your network topology is like, so I can't really help you in that regard/
one more thing, if you have stupid tmobile proxy enable it will not let you sync with Exchange when its docked with PC, nor your pda will have access to internet. BLAME the t-zone service for blocking inbound traffic over proxy or get your self fully fledge internet for 29.99 or what you can do is disable the proxy when you connect to pc or installed battery status extended and enable option where it disables proxy when wifi is turned on. This will let you sync over wifi however again when docked with PC it can't be synced until you manually turned of proxy. Hope this helps.
wish that were it
but proxy is turned off. thanks.
I have just installed a nice TNT 5.0 on my Qtek (Cingular 8125 like but called Qtek 9100 on Colombia).
I´m having an extrange issue regarding the GPRS-Edge internet connection of Windows Live Messenger, and I´m not sure if this could be because our cellphone provider, because of the newer 2.69.11 Radio I´m using or because of any other reason.
Actually the GPRS-Edge connection (It says Edge so it must be edge) it´s working like a charm on Internet Explorer or Opera. But when I try to conect to a Windows or Microsoft related website via Internet Explorer or Opera, the connection can´t be established (say http://mobile.live.com). This happens also when trying to connect to Windows Live Messenger using GPRS or Edge. It does not connect at all.
It´s almost like my cellphone provider has some exceptions on their gprs connection that makes connecting to a Windows or Microsoft server almost impossible.
Nevertheless, there is a walkthrough that curiously worked out and got me really pissed off as it happened a few times before I definetly could find out what was I doing that got everything working...
If I connect to the internet via Wi-Fi (By the way i´m not sure i must press the wi fi button twice on the command manager in order to get it up and running), I can do both things: log into Windows Live Messenger and use the full featured messenger client (send files, pictures, see avatars, send voice, etc) and log into any microsoft website (say http://mobile.live.com).
Til here, everything goes to the cellphone provider.
Here comes the weird thing:
If I turn off the Wireless network after login into messenger, the software automatically looks up for the lost connection and re-connects to the web using GPRS (EDGE) and manages to login successfull, so I can see messenger contacts and chat with them using gprs (edge). But I loose all the internet brownser ability to browse microsoft domains (mobile.live.com
I´m not sure if this has to do with the CHAP or the PAP GPRS autentication. I have tried both without waiting any time before attempts, with no luck.
Also, I´m not sure if this could be related to the EDGE network, as I previously owned a symbian sonyEricsson P910a that did not supported Edge but could connect with no trouble to Messenger through IMPlus.
I´ve also tryed the IMPlus version on the pocket pc with the same bad result as using directly Windows Live Messenger.
Any ideas?
Could it be possible to disable the EDGE network and use exclusively GPRS via Regedit?
Trying everything now. Even downgraded and upgraded again...
I can surf the web now using IE, even on the http://mobile.live.com site, but when trying to use Windows Live, i get a connection error and then a message saying
"Windows Live was unable to establish anInternet connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider.".
The incredible thing is that i´m actually using messenger beta directly on pocket internet explorer and it works, not quite nice, but it does, using wi-fi.
So why Windows Live can´t use this connection to log in?
Now, using GPRS connection, I try to log into http://mobile.live.com and it took too much saying opening... but it made it. But I was not soo lucky when i pushed forward to try to access the mail link on that site (that worked on wi-fi) as it got stuck at opening forever and finally it displayed an error. Same on any link under that page. It seems that it takes too long and crashes. But still I can go to any other site (Tryed www.sun.com right away and it downloaded quite fast a 200kb front page, so i´m not sure that this could be a Radio Issue.)
My Info:
ROM: 6.0.0.0 WWE
DATE 2/02/07
RADIO 2.69.11
PROTOCOL 4.1.13.30
ExtROM: Empty.
I´m trying windows-live-conection-fix from Faria right now...
Still when i try to login to messenger using windows live it says immediatelly There´s a connectivity problem.
I´m
i can't determine what is the exact error do you have, but i want to say it is working with me either with WiFi or GPRS, check out your settings carefully and try to set the settings as usual (don't use network wizard) and test.
I also can have intermittant connection problems using Messenger. It occurs on my Wizard (GPRS and Wifi) and on various PCs too. Before blaming the Wizard, consider it might be a problem with Microsoft and their servers. Usually on either PC or Wizard it will connect after a couple of tries for me. It could be that your provider has blocked the relevent ports or servers on your GPRS but I'm sure we would have heard from other users of your carrier if that is the case.
Ok. I´m from Colombia, and my carrier is called Comcel. There´s no Network wizard available for it at the moment.
Before unlocking my sim and messing up with the first wizard love upgrade (unfortunatelly i can´t find the original rom and probably i will need to extract it from my fathers phone if i can get a hand on it, but still will need to read all about it first...) I was able to connect to MSN without any issues at all. Even on my old symbian phone I used IM+ without any issues. Now that I upgraded it´s getting quite difficult.
Actually I can connect now without any trouble after a soft reset, using Wi-Fi, and it´s really nice. But I can´t get it to connect through GPRS (It´s definetly not a carrier issue as my brother has a WM5 wizard too that I won´t touch before I have this figured out first, and he can connect without any issues, quite fast, using an old 2.17 radio version on his G4).
The strange thing is that I can fly through the web (i´m now installing gmail-g.jar directly on my phone through gprs).
The strange thing is that when I go to www.microsoft.com or mobile.live.com i get stuck on Opening... and the GPRS connection goes too slow. Probably checking something...
It´s like under gprs there something going.
I´m aware that all the symptoms are saying something about carrier permits... but still with my sim card on my brother´s phone (it´s not my line) it works without any issues.
Now, I have started up the Wireless LAN again and it logged in right away on windows live messenger (it´s really nice...).
Then I went offline again, get the wireless off on the cellphone, get the messenger up and running on my vista computer, and then try to login into the phone using again gprs....
Miracle!!! I get logged out from vista!!!! but it doesn´t get all the way there on the mobile phone, as it get´s stuck on signing in... (Not enought)...
Now logged of from vista, I try to login again on the cellphone, no luck...
And loose the hability to navigate into mobile.live.com
Ok.
I do it one more time from scratch.
I soft reset my device...
then I go to internet explorer mobile and type http://mobile.live.com/
It starts the GPRS (Edge) connection right away... and goes to Opening... on the status bar... No luck.
But still I can download mail from the java applet of Gmail, and go to any other website, and even load google maps on the device under gprs...
So it´s a Windows Live issue that seems to have something against my gprs connection.
I was wondering if it has anything to do with CHAP or PAP autentication, but on my carrier they dont really know as they are charging me with their calls, as they don´t care, and I have tryed both but there seems to be no difference.
Anyway on my brother´s wizard the settings are exactly the same as mine on the gprs conection...
I will try to make my cellphone gprs connection work like a modem for my pc and then I will try to navigate the web and login into messenger from my pc using my cellphone gprs connection to see if i can do it, and then I will get back at you.
our network had this issue before, but they solved this later (thats b4 1-2 years)
Ok. I´m gonna try, one by one, the different radio versions that are on the radio-only forums.
Still if you know where can I get my hands on radios 2.17 and 2.49 (2.49.11) is the one that came originally with the phone and it´s the one that is on my father´s untouched wizard...
I´ll get back on you if i found anything...
By the way, does it has anything to do with the regional settings? Mine is Spanish Colombia even when i´m using your TNT 5.0 OS. Still I have run the keyboard spanish patch in order to get my keyboard layount right and i´m still only two signs off on the keyboard but it´s almost ok.
I know that this is not the place, but i´m off on the "D" key that it´s suppost to be a "+" but instead it´s showing the "Euro" symbol (don´t have that on my latin american pc), and on the C key it´s supposed to be a "Ç" instead there´s the "+" sign.
I had this issue the other day, luckily I work for the provider. The issue is with the gprs apn that you are using. If ur provider has multiple apns, then try another. If not u going to have to wait until they resolve their issues.
Dont worry, it isnt the phone and it isnt the ROM. I had the problem too when I just put tnt 5 on my device. Its a problem with the provider.
Thanks Mitchie55. So I will rest my case trying to flash, reflash, upgrade and downgrade radios, and try to trick out the registry for Windows Live security policies... Anyway, what´s exactly a GPRS APT and how can I check if my carrier has more than one GPRS APT? Are those ports? Can I check them under the GSM Test Mode screen (*#*#364#*#*)?
After all my messing around with Windows Live Messenger´s connection issues, i came along a Registry String that got my attention.
It´s not that I want to panic everybody, but on the TNT 5.0 Profesional with HTC Today release there´s a registry line that states:
HKLM\Services\Windows Live\Platform\Passport\PolicyExpiry
String 2007-09-25T19:16:57.9251948Z
I´m wondering what will happen on the 25th of September at 7:17:00 pm UTM...
Any ideas?
danielvelez said:
Thanks Mitchie55. So I will rest my case trying to flash, reflash, upgrade and downgrade radios, and try to trick out the registry for Windows Live security policies... Anyway, what´s exactly a GPRS APT and how can I check if my carrier has more than one GPRS APT? Are those ports? Can I check them under the GSM Test Mode screen (*#*#364#*#*)?
Click to expand...
Click to collapse
Its APN - Access Point Name. Thats what is needed when u create a Cellular GPRS connection to connect to the internet.
im having the same issues, im with rogers wireless in canada
everything works except for the windows mobile live
i updated the software and i'm running ver. 10.6.0033.0600
on an x7500/athena updated to wm6 (originally shipped with wm5 from expansys)
i contacted my provider and they said they dont have another access point name for me to use other then the default one they provide
and they claimed it was a windows mobile live issue,
i tried this in my treo 750 as well and still nothing is happening
thats 2 devices now that dont work ughhhhhhhhhhhhhhhhhhhh.....
i cant figure out what i'm doing wrong.
Hi Folks,
I was just wondering if there is come kind of blackberry emulation/client that runs on the pda.
Our IT won´t install the nessessary exchange tools that are required for Direct Push via Active Sync, but we do have blackberry in usage.
Is there another way of getting the mail via direct push?
Cheers
Rar9
Seven software is the best BB alternative. It's beta, but works FANASTICALLY. Truly, I find it better than BB Connect for WM since it uses less battery AND can still use your normal data connection.
Get the software here: http://community.seven.com/forum/index.php?forum=true
Use the download link at the top of your screen. Depending on what email you are trying to have pushed, there are different configs. But if its just POP3, IMAP, or Yahoo, or Gmail, it works. It even has a solution if you have a corporate email that sits behind a firewall on your company's intranet.
I've been using it for 8 months, and its simply awesome.
Edit: BTW, if you really want true BB client, then search the Kaiser forum for Blackberry Connect. You'll find links to download it. It works, asusming you have a BB-compatible data plan. but like I said, its a memory and CPU hog, draining your battery about 10% per hour, even limited to Edge data, with intermittent (say 15 minute) polling periods.
Seven is real-time and even on 3G, doesn't suck the battery dry. And I'm not affiliated with Seven. My posts on their hep forum will prove that. But I recommend Seven to EVERYONE who wants push mail.
thanks
Thanks for the Info,
I found BB Connect in the meantime an also manage to get it installen on WM 6.1.
I´ll give the sother SW a try on the weekend.
Cheers
Rar9
Have you managed to get BB Connect working? I've tried so many different versions and have not been able to get it to work. Everytime it establishes a connection and data tunnel it disconnects immediately. I haven't heard of anyone who's got this to work. I'm talking about Blackberry Enterprise. Check out this thread:
http://www.sems.org/entry.asp?ENTRY_ID=276
The Seven software mentioned above, that's not for BB Enterprise server, that's just for push mail correct?
hambola said:
Have you managed to get BB Connect working? I've tried so many different versions and have not been able to get it to work. Everytime it establishes a connection and data tunnel it disconnects immediately. I haven't heard of anyone who's got this to work. I'm talking about Blackberry Enterprise. Check out this thread:
http://www.sems.org/entry.asp?ENTRY_ID=276
The Seven software mentioned above, that's not for BB Enterprise server, that's just for push mail correct?
Click to expand...
Click to collapse
Seven is a "competing product" to BB's suite. If you are trying to connect to a BB server, then yes, you'd need BBC. But if you are just trying to get your email delivered, whether it be personal, POP3, IMAP, or you corporate email (Exchange) and you are behind a firewall, then Seven has a solution for you. Some more elegant than others. But it works. For me, it's the only option since we do use Exchange, behind a firewall, with no OWA externally accessible and BBC's software is very juice hungry.
As for getting BBC to work. Without knowing your exact setup, its hard to know what the issue is. First, make sure you are on the right data plan. I.e. for AT&T you MUST be on one of their BB data plans. Otherwise, you won't be able to get to the blackberry.net APN needed. Then, make sure you have the BBC for WM software installed on your phone and PC. (There are 2 programs, one for each) Then, connect your phone to the PC as in ActiveSync. Run the PC's program. You should notice that ActiveSync connection is severed, and the BB program should find the phone. Then go to assign a PIN and it should. Then it shoudl start to pull email to your phone.
The second software you need to run on the PC is here:
http://www.sems.org/entry.asp?ENTRY_ID=225
Click on the link for: ActiveSync_BBConnect_Desktop_Setup_4.0.0.17.zip
Because BBC uses a different APN than all other network access on your phone, and your phone can only connect to one APN at a time, you will not be able to do other things like surf via IE on your phone while you are connected to BBC (another reason it sucks).
There is a new version of BB client http://forum.xda-developers.com/showthread.php?t=482411 , can somebody try it and let us know if it is working ?
Sprint Touch PRO2
Stock ROM
I use the exchange server. my email is not being pushed in real time. on the TP1 i had no issues with this and the mail would come in "as items arrive" which is how i prefer it.
if i do a manual sync it will connect and download any email..
if i set it to a predetermined number to sync in the drop down list it DOES those intervals with no issues..
data switch is ON and data works. i am just not getting the "as items arrive". adjusting the peak times does nothing...
are there any reg entries i need to look at?anything i can check? ive deleted and re-installed the exchange server but when set to "as items arrive" it will not fetch. it WILL fetch if i have the phone connected to ASync on the computer (either via BT or USB).
would appreciate any response from others who use an Exchange... could it be an issue on the company Exchange server side? i dont see how as i was getting the email just fine using "as items arrive" on the TP1. i no longer have the TP1 so cant check anything there...
I used to have an HTC Sprint Mogul, now have TP2. When I first got the Mogul 2 yrs ago, I could connect to my company's exchange server from the phone but direct push didn't work. Same issues as you described. I double checked all my settings.
I got a free mail2web account and deleted my comany's server to set it up (can only have one exchange server which is dumb). From the mail2web server, direct push worked perfectly every time.
To me that said there was a config problem with the server. I brought this to the attention of my company mail server admin. who was not impressed. He said his winmo phone gets push mail from the co server no problem so that was that.
A few months later, direct push started working. I didn't change any setting on my phone.
You could try mail2web free trial and see if that works.
http://mail2web.com/mobile-email/
I have the same server set up with my Sprint TP2 an so far DP works fine. Stock ROM.
You wouldn't happen to be using the Gmail push, would you? Many people have been having problems with Google's rollout of the new feature. My push email works sporadically, and attachments won't download if the file name is too long/complicated.
thank you for your response! i will contact them and see if i can get some more info.. this is a blackberry company FIRST! well it seems that it may lie on the company end... thx again and if i get some response back ill respond here...
ok i have been thru 3 sprint touch PROs now and this new one still can not hold onto the Async connection wirelessly.
a few times after a soft reset it will connect wirelessly but after some time it will just close the connection. im always in a good signal area and i have not installed any programs to alter the outlook ordata in any way. in fact the only programs i have are resco photo view, pocket mechanic, and resco registry editor.
can any sprint users comment on if they are able to KEEP their exchange running WIRELESSLY on their phone and have it set to "as items arrive" with no issues? i can set it to those preset fetch times in the drop down box but i dont want to do that and thats not PUSH email as im used to with the PRO1.
any help/opinions appreciated....
are there any reg entries i can look in to see what may be the issue?
Hi, I'm trying to sort out a similiar issue using FlexMail.
Flexmail is the best software I could find to receive mails instantly. It works great with Gmail and Exchange servers. Right now, I have 2 accounts configured (Gmail and Exchange).
In my TYTN II (which I don't have anymore) flexmail worked great. Mail got pushed 5-20 seconds after being send.
Now that I have Touch Pro 2, everything seems to work fine but somehow, when the device is sleep, the connection will eventually drop and I won't receive any mails until I wake up the device.
When I wake up my device, GPRS connection is still there. I don't know if it's related but I also configured my device to download weather every 1 hour and that doesn't happen if the device is asleep: I mean, when I wake up in the morning I can still see the moon in TF3D wheather tab.
I'm using latest official HTC ROM and everything seems to be fine in the registry settings.
I'll probably try a different ROM, but I'm pretty sure this can be solved digging a little more in the registry.
Another big difference is windows mobile version. TYTN II uses 6.1 while TP2 uses 6.5. I could try installing the official 6.1 rom and see what happens.
Marctronixx are you still having issues with Push Mail?
hey there, yes its still hit or miss with exchange on the TP2 (sprint). i also have a htc hero with exchange and it gets the email pushed instantly as it should with no issues... even while sleeping... others state they dont have this issue with exchange on their PRO2 on sprint but i am having it.. sometimes the connection will stay up even after the phone is sleep (Screen off) then it will eventually just disconnect.. no rhyme or reason as to why... didnt mean to vent! LOL but yeah issue is still there...
I can confirm Flexmail works ok with HTC Official ROM (WinMo 6.1). This is the ROM I'm using right now: RUU_Rhodium_hTC_Asia_HK_WWE_1.19.721.3_Radio_Rhodium_3.44.25.27_Signed_Ship
It doesn't have all the eye candy you will find with new TF3D and WinMo 6.5 but your battery should last longer and push mail should work like expected.
I don't know If I will keep this ROM. I'll have to try another windows mobile 6.5 roms to check if the problem persists with every 6.5 rom out there.
Another thing we could try is ping every 5 minutes some address in order to keep the connection alive. I think this problem has something to do with the connection closing because of inactivity, even if your device is configured to stay connected.
What do you guys think?
has nothing to do with the connection being alive or not because the data connection is always up on my device. i also have other things running in the background that uses data. out of a hard reset and only loading up the exchange credentials, it will still disconnect. its hit or miss as sometimes it will be connected.. most often it will not stay connected and it wont always connect out of a soft reset... luckily i have the htc hero so i get my items pushed... just weird... yeah i cold do the 5 minute poll but that kills battery faster. once seido gets their extended batt out i may end up doing the 5 minute poll..
My connection is also up all the time on my device, but Flexmail loses IDLE with server when the device is asleep for some time (this doesn't happen with the ROM I told you).
What other things are you running that uses data?
I could try gmail with exchange and tell you my results with different roms. What ROM are you using?
Can you try the ROM I'm using right now? (RUU_Rhodium_hTC_Asia_HK_WWE_1.19.721.3_Radio_Rhodi um_3.44.25.27_Signed_Ship)
i tried the gmail exchange early on and it was slow and didnt make a difference either... still had unreliable push service... i dont know i have wifi on with the PRO and maybe the WIFI messes with something? im going to try and remember to turn off wifi when im at the job tomorrow and see if it stay connected with wifi off.. maybe i interferes? my PRO is cleaned up nicely. i dont want to install a ROM and redo things...
...ooh the reason im late responding is i could not get on the site.. kept getting a "bad gateweay" error....
marctronixx said:
i tried the gmail exchange early on and it was slow and didnt make a difference either... still had unreliable push service... i dont know i have wifi on with the PRO and maybe the WIFI messes with something? im going to try and remember to turn off wifi when im at the job tomorrow and see if it stay connected with wifi off.. maybe i interferes? my PRO is cleaned up nicely. i dont want to install a ROM and redo things...
Click to expand...
Click to collapse
Can you tell me what ROM are you using?
marctronixx said:
...ooh the reason im late responding is i could not get on the site.. kept getting a "bad gateweay" error....
Click to expand...
Click to collapse
Same happened to me
ooh im using stock ROM from Sprint. i take it by looking at the link you gave me you not in the US? and as for data programs, i have the instant messengers up and running as well as 1 imap email and several pop emails...
ooh and im glad im not the only one who had the bad gateway issue...
Well, one big difference between our devices: mine is GSM and yours is CDMA. Besides that, I still think we might have a similar issue. Why? Because my TILT was working flawlessly with Flexmail and when I bought my TILT 2, using the exact same program, same SIM, same service, etc; it doesn't work like it should. And what is more, the problem for both of us is somehow related with push mail/imap idle which is the same idea (I mean, we need to get mails "as they arrive").
Right now I'm flashing another ROM. This time it's a clean AT&T ROM (without all the usual garbage).
I think I'll try Exchange connection this time with my work server and let you know how it works.
Wish me luck
thank you for updating... yes i do believe we have the same issue.. i know there is a heartbeat sent from the exchange server to the device.. kinda like how wifi devices talk to APs to let them know they are there... and somehow the device loses that. anyway, yes definitely keep me on the loop on how this new rom works out. if i may ask, do you use wifi when our home or do you just let your device stay on the cellular connection? do you let the wifi "take over" when you get home automatically or do you not use it at all? im going to turn off wifi today and see if the phone will stay connected to exchange...
Sorry for being late!! I have news
After fighting with my TILT 2 I found the perfect mixture for me.
Please remember that I don't have a CDMA device but a GSM one, don't know if ROMs and radios are different, I guess they are .
First of all, I flashed original AT&T ROM from here: http://mobilitydigest.com/forums/showpost.php?p=15639&postcount=10
Flashing that ROM brought back the original radio that came with my device which is: 4.48.25.20
After that I had to get rid of that ROM because it's full of software I don't want so I flashed this one which is an AT&T clean ROM: http://forum.xda-developers.com/showthread.php?t=585403 (with HTC Sense 2.1 instead of AT&T Manila).
I've been using ActiveSync through Exchange for 4 days and it works flawlessly. I also installed Flexmail and it's working like a charm.
For some reason, Touch Pro 2 radio didn't work too well with my device. I have latest HardSPL.
I did a hard reset after installing my final ROM, it's always recommended to do a hard reset after flashing.
Now to answer your question: I'm always connected through data connection (3G). I don't use wifi unless I get out of my country.
welp glad all worked for you... perhaps i should look into a 3rd party ROM but i just like how mine is working , save the Async issue.....
Same Issue here
I have a unlocked sprint touch Pro2.
I have the caluklins ROM installed.
The activesync works only for the first time when I do a soft reset.
After that even if i try to do a manual syn it does not work.
Any luck so far guys?