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Hi, I've received a damaged qtek s200, which has non-working touchscreen. I can only use the buttons on the bottom of the front side, which is not enough to even unlock it. From the facts I've gathered someone tried to change rom in it and damaged it. On boot it says:
IPL:2.09
SPL:2.09.0000
GSM:02.07.20
OS: 2.9.7.24
I have no experience with pdas. Please help.
alex314 said:
Hi, I've received a damaged qtek s200, which has non-working touchscreen. I can only use the buttons on the bottom of the front side, which is not enough to even unlock it. From the facts I've gathered someone tried to change rom in it and damaged it. On boot it says:
IPL:2.09
SPL:2.09.0000
GSM:02.07.20
OS: 2.9.7.24
I have no experience with pdas. Please help.
Click to expand...
Click to collapse
first try hard reset by pressing camera button+comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone). Warning this will erase all information, contacts etc. However data on the SD card will not be erased.
if the touchscreen is still not working, try to stick a softcard (business card) between the screen and the front panel because sometimes somthing like dust or dirt is puting pressure on the screen, or maybe you droped the phone and the front panel been twisted (even a little bit) and now it is pressing the screen.
if the touchscreen is still not working, try to flash a new rom to the phone by downloading it from here: ftp://ftp.xda-developers.com/Prophet/Shipped_Complete_Updates/
if all the above is not making the touchscreen to work, so probably it is a hardware problem, and you need to send it to repair.
@shayd
hi.. i am trying to make a hard reset on my S200 folowing your instructions (pressing camera button+comm manager button and reset), i have wated 2 or 3 minutes but nothing happened.. i think th battery is not well charged.. is it because of that ? or there's another way to do the hard reset ??
Best Regards.
From the Wiki(link at the top of the page):
To Hard Reset device. Warning this will erase all information, contacts etc. However data on the SD card will not be erased. Hold down camera button, comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)
hard reset on S200
equinoks said:
@shayd
hi.. i am trying to make a hard reset on my S200 folowing your instructions (pressing camera button+comm manager button and reset), i have wated 2 or 3 minutes but nothing happened.. i think th battery is not well charged.. is it because of that ? or there's another way to do the hard reset ??
Best Regards.
Click to expand...
Click to collapse
Hold down camera button, comm manager button and reset the device. release the reset button but keep holding the camera button and comm manager button down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)
i have come to do a hard reset on my xdaiis and i either get a soft reset or the serial screen, is there another way to format before i upgrade?
thanks
thanks mike, the procedure im usind is as follows
press camera, record, power and reset buttons simultaneously, this was taken from ba beginners section,
thanks
Alan
if you have wm2005 you have to go to bootloader and format chip on disk or something
no i have wm2003 2nd edition, i am tryin to upgrade to wm2005 with no joy at all.if i hold reset/power and camera it goes into the usb screen,which will not allow me to upgrade,if i hold camera/power/reset and record it just resets.
thanks
and how do you open a batch file?
cheers
Hi there,
I have tried to upgrade my i-mate jamin with pdviet 4.0.0.0.3a, and the only thing that seems doesn't work is the contacts. Does anyone has the same problem?
Is there any solution.
Thanks in advance.
amms.
a)
please,make sure u have hard reset your jamin properly.
b)
there are newer upgrades to try
bigger, faster, stronger, better....
Hi triplejay,
Thanks a lot for your help. Now everything is working. I forgot to do a hard reset. I'm newbie in this kind of things.
Meanwhile, could you please tell me which rom should I put in my jamim?
Many thanks.
450amms said:
Hi triplejay,
Thanks a lot for your help. Now everything is working. I forgot to do a hard reset. I'm newbie in this kind of things.
Meanwhile, could you please tell me which rom should I put in my jamim?
Many thanks.
Click to expand...
Click to collapse
if you go here... you will find... http://forum.xda-developers.com/forumdisplay.php?f=363 just search
Ok.
Thanks, I will looking for the better solution.
How do you do a hard reset? it doesnt seem to be working for me :S
Hi gunblade45,
Please see below...
How to make a PROPER Hard Reset?
Method 1:
Press Camm & Comm button simultaniously. Keep them pressed.
Punch the little hole at the bottom with the stylus for a second or two.
Release the stylus (keep the buttons pressed!)
A white text-message appears on a black screen, telling you to press the send button
press the green button(the one you press to make a call).
Now, release the Camm & Comm buttons
The message on the screen tells you some more about formatting.
Release every button, you are done!
The OS has been reinstalled on your phone (it's like formatting your hard drive and install a new Windows).
Method 2:
Open "Today => Settings => Clear Storage"
Enter "1234" as instructed
Hit "YES" in the bottom-bar
Thanks a bunch! Worked for me
How can I hard reset Polaris?
Press and hold the Explorer and GPS button (under the phone buttons), and press reset with sylus!
Or use Clear Storage in Setting System.
Problem
Hi, My polaris is crazy, I notice some problems in the way the system is working, contact problems, weather home plugin, always trying to get information, problems with instaling programs, and now I can not enter in bootloader or make a hard reset, when I try it I see the tri color screen but disaper in less a second.
Any idea?
thanks
Did you ever read the manual that came by your device.
They have a troubleshooting section too.
You could also give more specific info on :
- contact problems
- weather home plugin
- always trying to get information
- problems with instaling programs
That would really help us to figure out if you are the one that are doing things not the right way or if it is your device that malfunctions.
PS: don't feel attacked by this post, it's only for making you understand that when you provide little info, we can't really help on the problem.
solved
Problem solved guys,
Don´t fell atacked I undersyand you,
Yes the device was not working good, so I make a Hard Reset, and now everything is ok.
Thanks
Resets Not working
I cannot do a Soft Reset or a Hard Reset on the HTC Touch Cruise (Polaris)
Individually,
Pressing the camera key on the right side does not work, throws an error message - Unable to initialize Camera. Failed to set up the camera device
When I use the Stylus to do a Soft Reset, nothing happens.
Pressing Messaging/GPS + Internet buttons and Soft Rest = No Result.
Any other ways to do a soft/hard reset? Is clear storage ok to do a hard reset, and with a cooked ROM. Thanks for the answer
sraaj, the same problem for me. Did you solve the problem?
Thanks!!! Press and hold the Explorer and GPS button (under the phone buttons), and at the same time press reset with the pen worked perfectly for me. I recovered the phone after I broke it when installing a game.
Thanks,I can hard reset naw
Help! I cannot hard reset after my touch screen stopped working. Have tried pressinn gps and internet buttons, then pressing reset and keeping hold of gps and internet but device just soft resets. Would leaving the battery out do the same thing?
Alternative hard reset
Hello mate,
You say your screen isn't working but can you still use the keys and scroll wheel to navigate around the software?
If so, open the start menu and navigate to 'settings', 'system' and select 'clear storage'.
Make sure that you've removed your SD card before you do this.
It will perform a hard reset for you.
Lom
I'll try it but I think it asks you to input 1234, which I can't do without the keypad working!
Yes you do have to enter 1234 so I am totally stuck and ready to try the big hammer reset.
Can anyone help?
alternative!!
use my mobiler
this application will let u use ur ppc thru ur pc
i mean u can share n control ur ppc screen thru desktop
link
http://www.mtux.com/
Cheers Mate!
Tried what you suggested but i got a message on the screen with a yes no box to install and couldn't get the button to operate using the wheel or any hardware key!
I've put my sim card in my magician and I think I may have to send the polaris back. Bet they'll say its my fault and will want paying to fix it.
I'm going to try leaving the battery out for a while to see if that will "force" a hard reset. I know I havent bashed it as it stopped working just after a phone call which is why I think hard resetting will sort it.
Tried your suggestion on my magician: nice bit of software!
The hard reset prompt is done by the bootloader, no installed software can affect it, simply because it isn't loaded yet.
Anyway, for the unlikely case of the digitizer hardware not being reset by bootloader, try removing the battery instead of pressing the reset button. Yes, thats right, remove the battery while the unit is operating, as rude as it sounds, and reinsert it while holding the GPS + Internet buttons.
It will, of course, prompt you to enter the 1234, but the touch screen should be initialized by the bootloader. If it still wont work - RMA the unit, your digitizer is faulty.
It still wouldnt hard reset so it probably is a hardware fault. looks like its going back.
Anyone else had a similar issue?:
Sent it back to HTC in Milton Keynes where thet diagnosed a duff touchscreen and replaced it under warranty. The service was very fast and hassle free. Well done HTC!
First thing I did after sprite restore (they reload with a fresh ROM) was to install my mobiler as suggested above. No worries if the screen doesn't work now.
Thanks for your help guys!